# Top Free Remote Support Software

Check out our list of free Remote Support Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all [Remote Support Software](https://www.g2.com/categories/remote-support) to ensure you get the right product.

## View Free Remote Support Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our [scoring methodologies](https://research.g2.com/g2-scoring-methodologies).

**57** Remote Support Products Available
View all [Remote Support Software](https://www.g2.com/categories/remote-support)

View all [Remote Support Software](https://www.g2.com/categories/remote-support)

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

[By TeamViewer](https://www.g2.com/sellers/teamviewer)

[

(4,046)4.5 out of 5
](https://www.g2.com/products/teamviewer/reviews#reviews "Read TeamViewer Reviews")

Product Description

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

**Users:** Software Engineer, IT Manager · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 41% Small-Business, 35% Mid-Market

User SentimentHow are these determined?

Users like TeamViewer's ease of use, cross-platform compatibility, high-speed file transfer tool, and the ability to manage client's asset management seamlessly, as well as its robust security features and stable connection quality. Users reported issues with TeamViewer's high pricing, confusing licensing model, occasional connection lags, aggressive commercial use detection, and difficulties with certain features like copy-paste functionality and managing multi-monitor setups.

Year Founded
2005

HQ Location
Goppingen

Company Website
https://www.teamviewer.com

Twitter
@TeamViewer

LinkedIn® Page
https://www.linkedin.com/company/3479536/

### [NinjaOne](https://www.g2.com/products/ninjaone/reviews)

[By NinjaOne](https://www.g2.com/sellers/ninjaone)

[

(4,590)4.7 out of 5
](https://www.g2.com/products/ninjaone/reviews#reviews "Read NinjaOne Reviews")

Product Description

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers

**Users:** IT Manager, Owner · **Industries:** Information Technology and Services, Computer & Network Security · **Market Segment:** 48% Mid-Market, 44% Small-Business

User SentimentHow are these determined?

Reviewers like the quick installation, fantastic viewer, trustworthy reports, and multiple integrations with third-party services that NinjaOne offers. Reviewers mentioned that some of the UI elements and labels can be worded weirdly and there is confusion about where some notifications go.

Year Founded
2013

HQ Location
Austin, Texas

Company Website
https://www.ninjaone.com/

Twitter
@NinjaOne

LinkedIn® Page
https://www.linkedin.com/company/6436301/

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### [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)

[By JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc)

[

(4,022)4.5 out of 5
](https://www.g2.com/products/jumpcloud/reviews#reviews "Read JumpCloud Reviews")

Product Description

JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

**Users:** IT Manager, System Administrator · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 53% Mid-Market, 35% Small-Business

User SentimentHow are these determined?

Users like JumpCloud's user-friendly interface, seamless integration with other tools, and its ability to reduce attack surface by providing an alternative to Active Directory. Reviewers mentioned that the platform experiences occasional minor delays, the AI tools could use some improvement, and it lacks an app-lock feature.

Year Founded
2012

HQ Location
Louisville, CO

Company Website
https://jumpcloud.com/

Twitter
@JumpCloud

LinkedIn® Page
https://www.linkedin.com/company/jumpcloud/

### [AnyDesk](https://www.g2.com/products/anydesk/reviews)

[By AnyDesk Software GmbH](https://www.g2.com/sellers/anydesk-software-gmbh)

[

(1,100)4.5 out of 5
](https://www.g2.com/products/anydesk/reviews#reviews "Read AnyDesk Reviews")

Product Description

AnyDesk is a trailblazing and innovative provider of Remote Desktop Software and offers a fast, easy, and secure solution for Remote Support, Remote Access, and Remote Work. Our customers range from l

**Users:** Software Engineer, Software Developer · **Industries:** Information Technology and Services, Computer Software · **Market Segment:** 44% Small-Business, 43% Mid-Market

User SentimentHow are these determined?

Reviewers like the fast and stable connection, easy setup, cross-platform support, and built-in file transfer feature that enhances the user experience. Users experienced occasional connectivity issues, lag during high data transfers, and limitations in the free version, along with security concerns due to misuse by scammers.

Year Founded
2014

HQ Location
Stuttgart

Company Website
https://anydesk.com

Twitter
@anydesk

LinkedIn® Page
https://www.linkedin.com/company/8494083/

### [Atera](https://www.g2.com/products/atera/reviews)

[By Atera](https://www.g2.com/sellers/atera)

[

(1,221)4.6 out of 5
](https://www.g2.com/products/atera/reviews#reviews "Read Atera Reviews")

Product Description

The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management

**Users:** Owner, IT Manager · **Industries:** Information Technology and Services, Computer & Network Security · **Market Segment:** 56% Small-Business, 31% Mid-Market

User SentimentHow are these determined?

Reviewers frequently mention the ease of use, the ability to automate routine tasks, and the convenience of having all necessary tools in one platform as major benefits of Atera. Users mentioned that some advanced settings take time to fully understand and that the reporting functionality could be more flexible, particularly when creating complex reports or tailoring workflows to specific business requirements.

Year Founded
2011

HQ Location
Tel Aviv

Company Website
https://www.atera.com

Twitter
@AteraCloud

LinkedIn® Page
https://www.linkedin.com/company/98739/

### [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)

[By Kaseya](https://www.g2.com/sellers/kaseya)

[

(782)4.5 out of 5
](https://www.g2.com/products/datto-rmm/reviews#reviews "Read Datto RMM Reviews")

Product Description

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, autom

**Users:** Owner, Director · **Industries:** Information Technology and Services, Computer & Network Security · **Market Segment:** 63% Small-Business, 33% Mid-Market

User SentimentHow are these determined?

Reviewers like Datto RMM's patch management feature, which simplifies the process of keeping systems up to date, and its integration with Autotask and IT Glue, which streamlines remote support and automation tasks. Users reported that the user interface can be confusing for new users, requiring multiple clicks to complete tasks, and that the web remote tool can sometimes be slow or unresponsive.

Year Founded
2000

HQ Location
Miami, FL

Company Website
https://www.kaseya.com/

Twitter
@KaseyaCorp

LinkedIn® Page
https://www.linkedin.com/company/kaseya/

### [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)

[By Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)

[

(711)4.7 out of 5
](https://www.g2.com/products/zoho-assist/reviews#reviews "Read Zoho Assist Reviews")

Product Description

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting

**Users:** Owner, IT Manager · **Industries:** Information Technology and Services, Computer & Network Security · **Market Segment:** 70% Small-Business, 22% Mid-Market

User SentimentHow are these determined?

Reviewers frequently mention the ease of use, reliable performance, and the ability to improve response times and customer satisfaction, with particular praise for the unattended access feature and seamless integration with the Zoho ecosystem. Reviewers mentioned issues with the initial setup of advanced features, occasional dependency on the client's internet connection quality, and limitations when working on Linux Systems using Wayland.

Year Founded
1996

HQ Location
Austin, TX

Company Website
https://www.zoho.com

Twitter
@Zoho

LinkedIn® Page
https://www.linkedin.com/company/38373/

Phone
+1 (888) 900-9646 

### [ISL Online](https://www.g2.com/products/isl-online/reviews)

[By PDQ.com](https://www.g2.com/sellers/pdq-com)

[

(607)4.6 out of 5
](https://www.g2.com/products/isl-online/reviews#reviews "Read ISL Online Reviews")

Product Description

ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and trou

**Users:** Director, CEO · **Industries:** Information Technology and Services, Computer & Network Security · **Market Segment:** 49% Small-Business, 25% Mid-Market

User SentimentHow are these determined?

Users frequently mention the convenience of being able to work remotely, the tool's user-friendly interface, its reliability, and the excellent customer service provided by the ISL Online team. Reviewers experienced issues with stability, occasional connection interruptions, difficulties with initial setup and customization, and some challenges when connecting to macOS devices or managing multiple screens.

Year Founded
2001

HQ Location
Salt Lake City, Utah, United States

Company Website
https://www.PDQ.com

Twitter
@admarsenal

LinkedIn® Page
https://www.linkedin.com/company/17961724/

### [Action1](https://www.g2.com/products/action1/reviews)

[By Action1](https://www.g2.com/sellers/action1)

[

(1,101)4.9 out of 5
](https://www.g2.com/products/action1/reviews#reviews "Read Action1 Reviews")

Product Description

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always

**Users:** IT Manager, System Administrator · **Industries:** Information Technology and Services, Manufacturing · **Market Segment:** 55% Mid-Market, 37% Small-Business

User SentimentHow are these determined?

Users frequently mention the ease of setup, intuitive interface, and the ability to manage a wide range of products, including the ability to run custom PowerShell scripts on any host and the option for free usage for up to 200 endpoints. Reviewers noted issues with the remote desktop feature being slow and unreliable, limited built-in software repository, and occasional inaccuracies in update status.

Year Founded
2018

HQ Location
Houston, Texas

Company Website
https://www.action1.com/?refid=G2\_company\_website

Twitter
@Action1corp

LinkedIn® Page
https://www.linkedin.com/company/action1/

### [EV Reach](https://www.g2.com/products/ev-reach/reviews)

[By EasyVista](https://www.g2.com/sellers/easyvista)

[

(432)4.5 out of 5
](https://www.g2.com/products/ev-reach/reviews#reviews "Read EV Reach Reviews")

Product Description

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support

**Users:** IT Manager, Systems Administrator · **Industries:** Information Technology and Services, Hospital & Health Care · **Market Segment:** 59% Mid-Market, 31% Enterprise

User SentimentHow are these determined?

Users like the software's automation capabilities, ease of use, seamless device transitions, and the ability to view and manage tasks without disturbing the end user, which saves time and enhances productivity. Reviewers noted that the interface can be overwhelming and difficult to navigate, the software can be slow and clunky, and it lacks certain features such as patch management and built-in file sharing.

Year Founded
1988

HQ Location
Noisy-le-Grand

Company Website
https://www.easyvista.com

Twitter
@EasyVista

LinkedIn® Page
https://www.linkedin.com/company/65515/

Ownership
EPA: ALEZV

### [Syncro](https://www.g2.com/products/syncro/reviews)

[By Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)

[

(514)4.5 out of 5
](https://www.g2.com/products/syncro/reviews#reviews "Read Syncro Reviews")

Product Description

Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It combines remote monitoring and management (RMM), professional services automation (PSA), and Microsoft 365 security ma

**Users:** Owner, President · **Industries:** Information Technology and Services, Computer & Network Security · **Market Segment:** 79% Small-Business, 9% Mid-Market

User SentimentHow are these determined?

Reviewers appreciate Syncro's ability to manage and track tickets, invoice from the same portal, and its quick initial setup. Reviewers mentioned issues with the client portal, limited reporting features, and a need for a more modern user interface.

Year Founded
2017

HQ Location
Fully remote, US

Company Website
https://syncrosecure.com

LinkedIn® Page
https://www.linkedin.com/company/syncromsp/

### [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews)

[By Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc)

[

(517)4.8 out of 5
](https://www.g2.com/products/splashtop-remote-access/reviews#reviews "Read Splashtop Remote Access Reviews")

Product Description

Splashtop Remote Access provides secure, high-performance remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivi

**Users:** Owner, President · **Industries:** Accounting, Information Technology and Services · **Market Segment:** 80% Small-Business, 15% Mid-Market

User SentimentHow are these determined?

Reviewers frequently mention the ease of use, fast performance, secure access, and the ability to work across various operating systems as key benefits of Splashtop. Users experienced issues such as occasional connection delays, lack of dual-monitor support for virtual machines, and difficulties with certain features like remote restart or wake up of devices.

Year Founded
2006

HQ Location
Cupertino, CA

Company Website
https://www.splashtop.com

Twitter
@splashtop

LinkedIn® Page
https://www.linkedin.com/company/1944335/

### [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews)

[By Sand Studio](https://www.g2.com/sellers/sand-studio)

[

(428)4.9 out of 5
](https://www.g2.com/products/airdroid-business/reviews#reviews "Read AirDroid Business Reviews")

Product Description

AirDroid Business, developed by Singapore-based SandStudio, is a comprehensive mobile device management (MDM) solution designed to help businesses manage and control fleets of Android and Windows devi

**Users:** IT Manager, IT Consultant · **Industries:** Information Technology and Services, Renewables & Environment · **Market Segment:** 68% Mid-Market, 41% Small-Business

User SentimentHow are these determined?

Reviewers frequently mention that the app covers most of the remote management features, has a straightforward interface, and makes onboarding new devices fairly easy with options such as QR and USB connection. Users mentioned that the app takes time to download, install, and connect, and that it can be expensive, especially for over 10 devices, and lacks support for iOS devices.

Year Founded
2011

HQ Location
Singapore, SG

Company Website
https://www.airdroid.com/

Twitter
@AirDroidB

LinkedIn® Page
https://www.linkedin.com/company/airdroidbusiness/about

### [ScreenConnect](https://www.g2.com/products/screenconnect/reviews)

[By ConnectWise](https://www.g2.com/sellers/connectwise)

[

(504)4.7 out of 5
](https://www.g2.com/products/screenconnect/reviews#reviews "Read ScreenConnect Reviews")

Product Description

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and re

**Users:** Owner, IT Manager · **Industries:** Information Technology and Services, Computer & Network Security · **Market Segment:** 67% Small-Business, 31% Mid-Market

User SentimentHow are these determined?

Users frequently mention the tool's reliable performance, easy-to-use interface, and the ability to control multiple devices remotely, with features such as seamless screen sharing, unattended access setup, and the ability to add scripts directly to the device. Reviewers noted occasional performance issues, a dated user interface, confusing initial setup and permissions, expensive licensing as you scale, and frequent bugs that interfere with daily flow.

Year Founded
1982

HQ Location
Tampa, FL

Company Website
https://www.connectwise.com/

Twitter
@ConnectWise

LinkedIn® Page
https://www.linkedin.com/company/48576/

Phone
800-671-6898

### [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews)

[By PDQ.com](https://www.g2.com/sellers/pdq-com)

[

(417)4.6 out of 5
](https://www.g2.com/products/pdq-connect/reviews#reviews "Read PDQ Connect Reviews")

Product Description

PDQ Connect is an agent-based endpoint management solution for Windows and macOS, designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-sit

**Users:** IT Manager, Systems Administrator · **Industries:** Information Technology and Services, Manufacturing · **Market Segment:** 56% Mid-Market, 14% Enterprise

User SentimentHow are these determined?

Users like PDQ Connect for its ease of use, automation features, and the ability to manage and update devices remotely without the need for a VPN or on-prem network. Reviewers mentioned that PDQ Connect could improve by adding macOS support, reducing feature gaps versus the on-prem version, offering more tools, supporting air-gapped networks, and making device discovery more complete.

Year Founded
2001

HQ Location
Salt Lake City, Utah, United States

Company Website
https://www.PDQ.com

Twitter
@admarsenal

LinkedIn® Page
https://www.linkedin.com/company/17961724/

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