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Best Knowledge Management Software - Page 5

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Knowledge management software, or KM software, supports an integrated approach to identifying, capturing, retrieving, and sharing information assets that have a strong focus on—how to accomplish a task, how to handle a situation, how a process works, and how to get a job done. These assets may include text documents, presentations, images, audio and video files, and other data types.

The purpose of knowledge management software is to capture and distribute knowledge, allowing members of an organization, along with its partners and customers, to access and use the information effectively. Having a centralized repository where this knowledge is stored helps create a single source of truth in an organization, eliminating confusion and reducing the time to find information.

Knowledge management encompasses a range of specialized software products, with four subcategories—knowledge base software, Q&A platforms software, standard operating procedures software, and work instructions software. While some products are solely placed in one category, others with overlapping feature sets are placed in multiple.

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406 Listings in Knowledge Management Available
(153)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Happeo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Easy Integrations
    5
    Helpful
    4
    Integrations
    4
    Intuitive
    4
    Cons
    Lack of Information
    3
    Limited Options
    3
    Missing Features
    3
    Search Functionality
    3
    Search Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Happeo features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Happeo
    Company Website
    Year Founded
    2017
    HQ Location
    Helsinki, Helsinki
    Twitter
    @happeoHQ
    1,854 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Happeo is the AI-powered intranet rated #1 for Google Workspace organizations. We create digital homes where organizations stay connected and drive efficiency by bringing order to information chaos, d

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Mid-Market
  • 17% Enterprise
Happeo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Easy Integrations
5
Helpful
4
Integrations
4
Intuitive
4
Cons
Lack of Information
3
Limited Options
3
Missing Features
3
Search Functionality
3
Search Limitations
3
Happeo features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
Happeo
Company Website
Year Founded
2017
HQ Location
Helsinki, Helsinki
Twitter
@happeoHQ
1,854 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 37% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Serviceware Knowledge features and usability ratings that predict user satisfaction
    8.3
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    Idstein, Hesse
    Twitter
    @serviceware
    191 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    255 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 37% Enterprise
Serviceware Knowledge features and usability ratings that predict user satisfaction
8.3
Q & A
Average: 8.6
Seller Details
Year Founded
1998
HQ Location
Idstein, Hesse
Twitter
@serviceware
191 Twitter followers
LinkedIn® Page
www.linkedin.com
255 employees on LinkedIn®

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(50)4.5 out of 5
Optimized for quick response
View top Consulting Services for USU
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organ

    Users
    No information available
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 56% Enterprise
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • USU Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Product Quality
    8
    Asset Management
    6
    Data Management
    5
    Customer Support
    3
    Cons
    Learning Curve
    3
    Complex Configuration
    2
    Limited Customization
    2
    Missing Features
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • USU features and usability ratings that predict user satisfaction
    7.9
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    USU
    Company Website
    Year Founded
    2000
    HQ Location
    Boston, MA
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
    Ownership
    ETR: OSP2
Product Description
How are these determined?Information
This description is provided by the seller.

USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organ

Users
No information available
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 56% Enterprise
  • 30% Small-Business
USU Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Product Quality
8
Asset Management
6
Data Management
5
Customer Support
3
Cons
Learning Curve
3
Complex Configuration
2
Limited Customization
2
Missing Features
2
Poor Interface Design
2
USU features and usability ratings that predict user satisfaction
7.9
Q & A
Average: 8.6
Seller Details
Seller
USU
Company Website
Year Founded
2000
HQ Location
Boston, MA
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®
Ownership
ETR: OSP2
Entry Level Price:$3.58
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, f

    Users
    No information available
    Industries
    • E-Learning
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • iSpring LMS is a customizable product that allows administrators to manage training profiles, upload new training modules, and create interactive training modules.
    • Users like the intuitive interface, the ability to easily create and edit courses, the responsive technical support, and the variety of features that make content engaging and interactive.
    • Reviewers noted that the product has limited customization options, requires frequent updates that can disrupt functionality, and can be difficult to understand for new users, particularly in terms of certain features and integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iSpring LMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Course Creation
    34
    Customer Support
    27
    Features
    27
    User-Friendly
    27
    Cons
    Missing Features
    21
    Limited Features
    20
    Integration Issues
    13
    Limited Customization
    11
    Limited Functionality
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iSpring LMS features and usability ratings that predict user satisfaction
    5.0
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iSpring
    Company Website
    Year Founded
    2001
    HQ Location
    Alexandria, VA
    Twitter
    @iSpringPro
    6,561 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    245 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iSpring LMS is a feature-rich platform that helps companies accelerate their business momentum through ROI-efficient training. The LMS enables the entire training cycle with clarity and consistency, f

Users
No information available
Industries
  • E-Learning
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • iSpring LMS is a customizable product that allows administrators to manage training profiles, upload new training modules, and create interactive training modules.
  • Users like the intuitive interface, the ability to easily create and edit courses, the responsive technical support, and the variety of features that make content engaging and interactive.
  • Reviewers noted that the product has limited customization options, requires frequent updates that can disrupt functionality, and can be difficult to understand for new users, particularly in terms of certain features and integrations.
iSpring LMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Course Creation
34
Customer Support
27
Features
27
User-Friendly
27
Cons
Missing Features
21
Limited Features
20
Integration Issues
13
Limited Customization
11
Limited Functionality
10
iSpring LMS features and usability ratings that predict user satisfaction
5.0
Q & A
Average: 8.6
Seller Details
Seller
iSpring
Company Website
Year Founded
2001
HQ Location
Alexandria, VA
Twitter
@iSpringPro
6,561 Twitter followers
LinkedIn® Page
www.linkedin.com
245 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unleash the full potential of factory personnel with Andi, the artificial intelligence (AI) powered copilot created for the manufacturing industry. Andi consolidates the collective wisdom of your work

    Users
    No information available
    Industries
    • Automotive
    • Electrical/Electronic Manufacturing
    Market Segment
    • 63% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Andonix Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Features
    4
    Efficiency
    3
    Efficiency Improvement
    3
    Real-time Analytics
    3
    Cons
    Communication Issues
    1
    Inadequate Support Services
    1
    Poor Customer Support
    1
    Poor Service Quality
    1
    Poor Technical Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Andonix features and usability ratings that predict user satisfaction
    9.1
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Andonix
    Year Founded
    2017
    HQ Location
    Detroit, Michigan
    Twitter
    @andonix40
    94 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unleash the full potential of factory personnel with Andi, the artificial intelligence (AI) powered copilot created for the manufacturing industry. Andi consolidates the collective wisdom of your work

Users
No information available
Industries
  • Automotive
  • Electrical/Electronic Manufacturing
Market Segment
  • 63% Mid-Market
  • 17% Enterprise
Andonix Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Features
4
Efficiency
3
Efficiency Improvement
3
Real-time Analytics
3
Cons
Communication Issues
1
Inadequate Support Services
1
Poor Customer Support
1
Poor Service Quality
1
Poor Technical Support
1
Andonix features and usability ratings that predict user satisfaction
9.1
Q & A
Average: 8.6
Seller Details
Seller
Andonix
Year Founded
2017
HQ Location
Detroit, Michigan
Twitter
@andonix40
94 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quilt is building knowledge assistants for GTM teams. Our knowledge platform provides a comprehensive view of your organization’s data, allowing content to stay up-to-date without manual maintenance.

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 50% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Quilt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    12
    Ease of Use
    9
    Fast Response
    8
    Speed
    8
    Helpful
    7
    Cons
    Poor UI Design
    3
    Improvement Needed
    2
    Integration Issues
    2
    Limitations
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Quilt features and usability ratings that predict user satisfaction
    8.7
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Quilt
    Year Founded
    2023
    HQ Location
    San Francisco, USA
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quilt is building knowledge assistants for GTM teams. Our knowledge platform provides a comprehensive view of your organization’s data, allowing content to stay up-to-date without manual maintenance.

Users
No information available
Industries
  • Computer Software
Market Segment
  • 50% Mid-Market
  • 25% Enterprise
Quilt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
12
Ease of Use
9
Fast Response
8
Speed
8
Helpful
7
Cons
Poor UI Design
3
Improvement Needed
2
Integration Issues
2
Limitations
2
Limited Features
2
Quilt features and usability ratings that predict user satisfaction
8.7
Q & A
Average: 8.6
Seller Details
Seller
Quilt
Year Founded
2023
HQ Location
San Francisco, USA
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial on fibery.io 💖

    Users
    • Founder
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fibery Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Flexibility
    8
    Customizability
    7
    Customization
    7
    Features
    7
    Cons
    Learning Curve
    6
    Complexity
    4
    Difficult Learning
    4
    Learning Difficulty
    4
    Difficult Setup
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fibery features and usability ratings that predict user satisfaction
    7.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fibery
    Year Founded
    2017
    HQ Location
    Nikosia
    Twitter
    @fibery_io
    2,185 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A work platform that replaces isolated tools and connects teams. Chosen by nerds, appreciated by everyone. Start your free 14-day trial on fibery.io 💖

Users
  • Founder
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 14% Mid-Market
Fibery Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Flexibility
8
Customizability
7
Customization
7
Features
7
Cons
Learning Curve
6
Complexity
4
Difficult Learning
4
Learning Difficulty
4
Difficult Setup
3
Fibery features and usability ratings that predict user satisfaction
7.5
Q & A
Average: 8.6
Seller Details
Seller
Fibery
Year Founded
2017
HQ Location
Nikosia
Twitter
@fibery_io
2,185 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
(32)4.8 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built The Right Thing. The Right Way. Right Now. At Manufacturo, we believe the future belongs to manufacturers who learn fast and adapt even faster. Our platform is purpose-built for you to outpa

    Users
    • Manufacturing Engineer
    Industries
    • Aviation & Aerospace
    • Automotive
    Market Segment
    • 50% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MANUFACTURO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    19
    Intuitive
    19
    Integrations
    16
    Manufacturing Integration
    16
    Cons
    Complex Usability
    10
    Difficult Learning
    5
    Learning Curve
    4
    Limited Functionality
    4
    Challenges in Usage
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MANUFACTURO features and usability ratings that predict user satisfaction
    7.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Brea, US
    Twitter
    @MANUFACTURO1
    71 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built The Right Thing. The Right Way. Right Now. At Manufacturo, we believe the future belongs to manufacturers who learn fast and adapt even faster. Our platform is purpose-built for you to outpa

Users
  • Manufacturing Engineer
Industries
  • Aviation & Aerospace
  • Automotive
Market Segment
  • 50% Mid-Market
  • 38% Enterprise
MANUFACTURO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
19
Intuitive
19
Integrations
16
Manufacturing Integration
16
Cons
Complex Usability
10
Difficult Learning
5
Learning Curve
4
Limited Functionality
4
Challenges in Usage
3
MANUFACTURO features and usability ratings that predict user satisfaction
7.8
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2018
HQ Location
Brea, US
Twitter
@MANUFACTURO1
71 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland Panviva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    5
    Ease of Learning
    4
    Communication
    3
    Customizability
    3
    Cons
    Limited Customization
    3
    Editing Difficulties
    2
    Editing Limitations
    2
    Learning Curve
    2
    Steep Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland Panviva features and usability ratings that predict user satisfaction
    8.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    838 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

Users
No information available
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
Upland Panviva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
5
Ease of Learning
4
Communication
3
Customizability
3
Cons
Limited Customization
3
Editing Difficulties
2
Editing Limitations
2
Learning Curve
2
Steep Learning Curve
2
Upland Panviva features and usability ratings that predict user satisfaction
8.6
Q & A
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
838 employees on LinkedIn®
Ownership
NASDAQ:UPLD
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apache Answer is a scalable, open-source Q&A platform designed to centralize knowledge and streamline support for communities of any size. Whether you’re building a public community forum, an inte

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 38% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apache Answer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Integrations
    6
    Useful
    4
    Ease of Use
    3
    Centralization
    2
    Content Sharing
    2
    Cons
    Limited Customization
    2
    Expensive
    1
    Formatting Issues
    1
    Inefficient Search Functionality
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apache Answer features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apache
    Year Founded
    1999
    HQ Location
    Houston, US
    LinkedIn® Page
    www.linkedin.com
    2,345 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apache Answer is a scalable, open-source Q&A platform designed to centralize knowledge and streamline support for communities of any size. Whether you’re building a public community forum, an inte

Users
No information available
Industries
  • Computer Software
Market Segment
  • 38% Mid-Market
  • 33% Enterprise
Apache Answer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Integrations
6
Useful
4
Ease of Use
3
Centralization
2
Content Sharing
2
Cons
Limited Customization
2
Expensive
1
Formatting Issues
1
Inefficient Search Functionality
1
Limited Features
1
Apache Answer features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
Apache
Year Founded
1999
HQ Location
Houston, US
LinkedIn® Page
www.linkedin.com
2,345 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reimagine the employee experience with Unily — the AI-powered platform defining the future of work. Recognized as a global Leader across top analyst reports, Unily helps enterprises boost productivity

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Unily Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Ease of Use
    8
    Helpful
    6
    Content Management
    5
    Features
    5
    Cons
    Lack of Customization
    5
    Lack of Features
    5
    Limited Customization
    5
    Customization Difficulty
    3
    Expensive
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Unily features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Unily
    Company Website
    Year Founded
    2005
    HQ Location
    London, GB
    Twitter
    @WeAreUnily
    1,505 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    313 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reimagine the employee experience with Unily — the AI-powered platform defining the future of work. Recognized as a global Leader across top analyst reports, Unily helps enterprises boost productivity

Users
No information available
Industries
No information available
Market Segment
  • 54% Enterprise
  • 20% Mid-Market
Unily Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Ease of Use
8
Helpful
6
Content Management
5
Features
5
Cons
Lack of Customization
5
Lack of Features
5
Limited Customization
5
Customization Difficulty
3
Expensive
3
Unily features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Seller
Unily
Company Website
Year Founded
2005
HQ Location
London, GB
Twitter
@WeAreUnily
1,505 Twitter followers
LinkedIn® Page
www.linkedin.com
313 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eXo Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Team Collaboration
    3
    Activities
    2
    Collaboration
    2
    Helpful
    2
    Marketing Opportunities
    2
    Cons
    Organizational Challenges
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eXo Platform features and usability ratings that predict user satisfaction
    9.2
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Paris, Paris
    Twitter
    @eXoPlatform
    102,766 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
eXo Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Team Collaboration
3
Activities
2
Collaboration
2
Helpful
2
Marketing Opportunities
2
Cons
Organizational Challenges
1
Poor Customer Support
1
eXo Platform features and usability ratings that predict user satisfaction
9.2
Q & A
Average: 8.6
Seller Details
Year Founded
2003
HQ Location
Paris, Paris
Twitter
@eXoPlatform
102,766 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MangoApps is a leading intranet platform and employee hub that brings together your people, knowledge, tools, and AI in one secure, unified digital workplace. Whether you’re managing desk-based teams,

    Users
    • Project Manager
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 57% Mid-Market
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MangoApps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    4
    Features
    3
    Team Collaboration
    3
    Collaboration
    2
    Cons
    Complex Features
    1
    Complexity
    1
    Complex Usability
    1
    Confusion
    1
    Difficult Learning
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MangoApps features and usability ratings that predict user satisfaction
    8.8
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MangoApps
    Year Founded
    2008
    HQ Location
    Issaquah, WA
    Twitter
    @mangoappsinc
    1,290 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    177 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MangoApps is a leading intranet platform and employee hub that brings together your people, knowledge, tools, and AI in one secure, unified digital workplace. Whether you’re managing desk-based teams,

Users
  • Project Manager
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 57% Mid-Market
  • 22% Enterprise
MangoApps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
4
Features
3
Team Collaboration
3
Collaboration
2
Cons
Complex Features
1
Complexity
1
Complex Usability
1
Confusion
1
Difficult Learning
1
MangoApps features and usability ratings that predict user satisfaction
8.8
Q & A
Average: 8.6
Seller Details
Seller
MangoApps
Year Founded
2008
HQ Location
Issaquah, WA
Twitter
@mangoappsinc
1,290 Twitter followers
LinkedIn® Page
www.linkedin.com
177 employees on LinkedIn®
30% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ocasta is a frontline operations platform that brings knowledge and insight to teams on the frontline, from retail and hospitality to fitness and contact centres. We turn daily uncertainty into con

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 74% Enterprise
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ocasta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Customer Support
    4
    Helpful
    2
    Platform Usability
    2
    Simple
    2
    Cons
    Connectivity Issues
    1
    Inadequate Reporting
    1
    Organizational Challenges
    1
    Reporting Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ocasta features and usability ratings that predict user satisfaction
    7.6
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ocasta
    Year Founded
    2011
    HQ Location
    Brighton, United Kingdom
    Twitter
    @ocastahq
    977 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ocasta is a frontline operations platform that brings knowledge and insight to teams on the frontline, from retail and hospitality to fitness and contact centres. We turn daily uncertainty into con

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 74% Enterprise
  • 12% Mid-Market
Ocasta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Customer Support
4
Helpful
2
Platform Usability
2
Simple
2
Cons
Connectivity Issues
1
Inadequate Reporting
1
Organizational Challenges
1
Reporting Issues
1
Ocasta features and usability ratings that predict user satisfaction
7.6
Q & A
Average: 8.6
Seller Details
Seller
Ocasta
Year Founded
2011
HQ Location
Brighton, United Kingdom
Twitter
@ocastahq
977 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
(81)4.5 out of 5
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Agentic AI Workflow Orchestration for Complex CX. Zingtree is the first Deterministic Agentic AI platform for complex CX. Zingtree’s no-code, enterprise-grade workflow automation platform empowers

    Users
    No information available
    Industries
    • Consumer Services
    • Consumer Goods
    Market Segment
    • 44% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zingtree Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    54
    Helpful
    29
    Intuitive
    29
    Features
    20
    Customer Support
    17
    Cons
    Missing Features
    12
    Learning Curve
    10
    Limited Options
    9
    Limited Customization
    8
    Slow Performance
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zingtree features and usability ratings that predict user satisfaction
    8.5
    Q & A
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zingtree
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, US
    Twitter
    @zingtree
    253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Agentic AI Workflow Orchestration for Complex CX. Zingtree is the first Deterministic Agentic AI platform for complex CX. Zingtree’s no-code, enterprise-grade workflow automation platform empowers

Users
No information available
Industries
  • Consumer Services
  • Consumer Goods
Market Segment
  • 44% Mid-Market
  • 33% Small-Business
Zingtree Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Helpful
29
Intuitive
29
Features
20
Customer Support
17
Cons
Missing Features
12
Learning Curve
10
Limited Options
9
Limited Customization
8
Slow Performance
8
Zingtree features and usability ratings that predict user satisfaction
8.5
Q & A
Average: 8.6
Seller Details
Seller
Zingtree
Company Website
Year Founded
2020
HQ Location
Palo Alto, US
Twitter
@zingtree
253 Twitter followers
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®