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Poka.io Reviews & Product Details

Poka.io Overview

What is Poka.io?

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troubleshooting to foster continuous improvement and operational excellence. Our mission is to bridge the skills gap, reduce downtime, and drive safety, performance and quality to new heights. Poka’s powerful analytics engine makes it easy to identify issues in production, leading to quick and focussed resolutions. In 2023, Poka was acquired by IFS, an enterprise software leader in Enterprise Asset Management, Field Service Management and ERP. Together, we help manufacturing companies optimize their people, assets and processes. Join us in shaping the future of work in manufacturing. Poka has become a catalyst for digital transformation among industrial leaders including 15 of the largest manufacturers based on Fortune's 2022 Global 500 ranking.

Poka.io Details
Languages Supported
Arabic, Czech, Danish, German, English, Finnish, French, Hungarian, Icelandic, Italian, Japanese, Lithuanian, Malay, Burmese, Dutch, Polish, Portuguese, Russian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)
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Product Description

Poka is a Web and mobile app that gives factory workers the power to capture, consume and share critical information in real-time on the plant floor, leading to improved productivity. By creating a standardized multimedia knowledge base of procedures, training content and solutions related to each workstation and machine, Poka helps reduce production downtime, improve quality and safety, and facilitate communication across factories, departments and shifts.


Seller Details
Seller
IFS
Year Founded
1983
HQ Location
Linkoping , Sweden
Twitter
@ifs
10,859 Twitter followers
LinkedIn® Page
www.linkedin.com
8,584 employees on LinkedIn®
Ownership
STO: IFS

Andrea M.
AM
Overview Provided by:

Recent Poka.io Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Très bon logiciel pour le suivi"
Le montage de formulaire, Observation et suivi avec des données. Dans l'ensemble c'est très bon. Aime la nouvelle page d'accueil. Facile a compre...
Verified User
C
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Brilliant app for the modern, connected worker"
Poka brings critical information out of paper-based systems and into the digital age with a streamlined workflow that fits with both newer and expe...
Styve A.
SA
Styve A.Mid-Market (51-1000 emp.)
5.0 out of 5
"The most effective solution to digitalize your business"
Poka is a complete and efficient solution, allowing you to digitize your work instructions, your forms, but also to define tasks and track your cur...
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Poka.io Media

Poka.io Demo - Communication
Connect team members across shifts, departments, plants and languages leading to better visibility and collaboration.
Poka.io Demo - Digital Forms & Checklists
Capture consistent data on work execution, identify deviations and run reports to uncover actionable insights - in a more efficient, paperless way.
Poka.io Demo - Issues Management
Quickly identify deviations and solve problems leading to improvements in downtime, productivity, quality and more.
Poka.io Demo - Knowledge Management
Centralize access to critical operational knowledge to build and share standards across shifts and plants.
Poka.io Demo - Skills Management
give workers and team leads the power to oversee and stay current with role-specific and factory training.
Poka.io Demo - Insights & Analytics
Help corporate leaders, plant management, CI experts and operators track KPI’s, gain insights into production issues, and measure workforce performance to quickly prioritize where corrective action is needed.
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166 Poka.io Reviews

4.7 out of 5
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166 Poka.io Reviews
4.7 out of 5
166 Poka.io Reviews
4.7 out of 5

Poka.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Poka.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Styve A.
SA
Global Solution Architect
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Poka.io?

Poka is a complete and efficient solution, allowing you to digitize your work instructions, your forms, but also to define tasks and track your current incidents.

One of the big strengths of the solution is that each of these features interacts with the others. There is real thought behind the design of Poka, allowing it to meet a real business need.

Another strong point is that the solution evolves regularly, and in a very good direction.

Poka has also been designed to be used by everyone. Which makes the solution really easy to use and accessible to everyone.

The support has always been very responsive when I needed it, I can only congratulate them for that.

And I also find it great that the solution is designed to be so easy to integrate. It is rare not to need to call on an integrator to use such a complete solution. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

If I had to mention a negative point it would be the impossibility of using the solution offline, especially for forms that can be useful in areas not covered by the internet.

But I know that it will come, and it will fill this need. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Poka meets a significant need for the digitalization of all our documents, but also for ease of use.

Until now, we were using document management software. It is very effective for storing our documents. However, it is a gas factory when it comes to finding the right document that we are looking for, or when we want a beautiful interface.

Poka has met a clear need: to digitalize our documents while allowing each user to find the right document at the right time.

An operator should not spend several minutes searching in his file cabinet for the work instruction he wants. It should not be laborious.

The same goes for updating these documents, they must all be up to date and this in a simple and efficient way.

Which is what Poka meets. Review collected by and hosted on G2.com.

Edwin v.
EV
Warehouse manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Poka.io?

What I like best about POKA.io is its comprehensive training management features. The platform allows for easy tracking of training sessions, making it clear who has completed which sessions and who still needs to. The clarity and accessibility of work instructions and exams are also standout features. They enable trainers to identify common mistakes and adjust their teaching methods accordingly, helping to ensure that the training is effective and thorough. Additionally, the tool greatly facilitates shift handovers and information sharing, which has improved our operational efficiency and communication. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

While POKA.io has many strengths, there are a few areas where there is room for improvement. The platform can sometimes feel a bit cumbersome to navigate, especially for new users who are not yet familiar with its layout and features. Additionally, the initial setup and customization process can be time-consuming. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

We have been using POKA.io for a couple of years now, and it has proven to be an invaluable tool for our operations. Personally, it has greatly assisted me in tracking training sessions—clearly identifying who has completed which training and who still needs to.

The platform excels in providing clear and accessible work instructions and exams, allowing trainers to see where mistakes are commonly made. This insights help trainers to adjust their teaching methods or explanations based on recurring errors, thereby improving the overall training effectiveness.

Additionally, POKA.io facilitates seamless shift handovers and comprehensive information sharing. The ability to capture, store, and access vital information in real-time has significantly improved our operational efficiency and communication.

In summary, POKA.io has not only streamlined our training processes but has also enhanced our overall workflow and information management. Highly recommended! Review collected by and hosted on G2.com.

SB
Warehouse Support
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Poka.io?

I like that I can see what is going on everywhere in the company!

We are a 24/7 company with 4 shifts. Poka makes it easy to see what happens on the night shift and your days off. Poka is great to see other issues that may not have been verbally passed down, or are not from your department. I use it every day! Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

I think I would change the filter system to have a default view of "issues" first. (Might just be how we have it set up on our end). The log can be a bit cluttered with everything we use it for, but I can still get caught up quickly. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

We post all our maintenence safety and operation issues, it's nice to assign someone a task directly from the post.

The skills section is a nice way to have people's training documented digitally. Review collected by and hosted on G2.com.

TS
Senior Product Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
What do you like best about Poka.io?

It is very intuitive and easy to understand. It has many features that connects to each other in smart ways. It allows you to get a better understanding of the production in the factory and ability to handle issues and learn from them. Implementation can be done seamlessly and with a low amount of effort is it is done gradually. The API´s is easily accessible and can integrate to any other tool. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

The task feature could be more developed. I would like to have one more level in the structure tree. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Poka allows distribution of Work instructions and Skills in a very easy way which gives me an opportunity to train more people. Poka fills a gap in the suite of applications that is usually focused only on data and management of information but rarely focus on the user and the individuals knowledge and how they can share with others. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Poka.io?

The most helpful aspect of Poka is its ability to provide real-time communication and collaboration tools, enabling teams to quickly share knowledge, solve problems, and access critical information directly on the shop floor. This enhances productivity and ensures everyone is on the same page, reducing downtime and improving overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

The least helpful aspect of Poka can be the initial learning curve for users unfamiliar with digital tools or those resistant to change, which might slow down full adoption and utilization of the app's features. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Poka helps resolve several business problems, including:

Knowledge Retention and Sharing: It captures and centralizes institutional knowledge, making it easily accessible to all employees, which helps in training, skill development, and retaining critical information within the company.

Real-Time Communication: Poka improves communication across different levels of the organization, reducing delays in information flow and enabling quicker decision-making.

Operational Efficiency: By providing real-time data and problem-solving tools, Poka helps identify and address issues promptly, minimizing downtime and increasing production efficiency.

Standardization of Processes: It ensures consistent execution of tasks through digital work instructions and checklists, leading to improved quality control and reduced errors.

Employee Engagement and Empowerment: The platform fosters a collaborative environment where employees can contribute ideas and share knowledge, leading to a more engaged and empowered workforce.

Continuous Improvement: Poka supports continuous improvement initiatives by tracking issues, solutions, and improvements, providing valuable insights for ongoing process optimization. Review collected by and hosted on G2.com.

TB
Training Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Poka.io?

What I like about POKA is giving the operators a voice. I have been on both sides and I understand the fustration as an operator when you report issues and no one believes you and or no one follows through. It holds the salary team accountable as well. If issues are documented on the POKA system the salary team can not say they did not know about the issue. Easy forms to complete instead of paper copies. The tracking on the entire system is great so far, but I'm still learning. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

The dislikes I might have is the "Search" on forms. Key Words when typed in and looking for information.

Example: We have a shift form that is to be completed each 8 hours. The supervisors are required to document issues and how issues are fix on shift. We should be able to type in a word and everything that pertains to that key word should come up to use as an referance. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

As of now, fairly new on building our system. Benefiting some issues being documented into the system and holding our salary team accountable more. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Poka.io?

Poka is a system that makes sharing information within production easy and fun. We can follow progress on machine problems. Have handhovers between shifts to make sure the right information is shared, POKA has the ability to create a standard for what is needed wich is perfect for handovers. The system is also very broad and instruction and sulutions on machine problems can be displayed in the system. The accessability is the NO1 positive. We use it every day. And due to the system beeing very user friendly it is easy for people to use and understand wich makes it easy to implement and intergrate with our processes Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

We have during the year had problems with logging in due to IP issues. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

We can follow progress on our current machine or quality problems. We can also share information that is important to know to a broad network to seek support. When working late shift it helps to continue problemsolving with an other shift without information beeing lost. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Poka.io?

We had difficulties organizing training certifications and keeping the skill matrix of the entire production team up to date, and Poka provided an easily manageable solution. Its social media-like interface enhances the tool's usability, and the ability to send automatic periodic reports greatly helps us in reporting indicators. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

A critical issue with the tool that needs to be addressed is access control. Currently, someone who needs to edit forms in Brazil can access all forms globally, and the same applies to training. It would be better if it worked like Google, where it’s possible to grant specific access to individuals based on the plant, role, etc. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

We had difficulties organizing training certifications and keeping the skill matrix of the entire production team up to date, and Poka provided an easily manageable solution. Its social media-like interface enhances the tool's usability, and the ability to send automatic periodic reports greatly helps us in reporting indicators. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Poka.io?

Poka pulls our manufacturing site out of the 20th century and into the modern world of instant, paperless communication and information. Poka's capabilities are vast and answers the needs of our facility in many ways. Even when we have trusted supervisors and leads ask our employees their opinions of Poka, we get really positive feedback that it's easy to use. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Poka is a skeleton that you need to fill in to make it your own. The initial build is intensive, but there are a lot of benefits to be had on the other side.

The temporary passwords that users need to enter in when they first log into Poka present a challenge for our less technologically advanced users. We often account 15-20 minutes for the initial login during a go-live training. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

When we have safety incidents, we can disperse the information on that incident on the factory feed so everyone is informed quickly.

Poka assists us in compiling completed safety and production forms while empowering us to utilize analytics to measure our safety culture and production engagement. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Poka.io?

Le montage de formulaire, Observation et suivi avec des données. Dans l'ensemble c'est très bon.

Aime la nouvelle page d'accueil.

Facile a comprendre dans divers place.

Facile a l'intégralité avec le personnel.

Facile a déployé, mise en ouevre, faire correction et mise à jour.

La fréquence et suivi avec les personnes.

Le support avec notre personnel et plus facile a suivre. Review collected by and hosted on G2.com.

What do you dislike about Poka.io?

Le planificateur ne nous avise pas quand le formulaire n'est pas complété.

Un petit rappel pour tache passé dû. Review collected by and hosted on G2.com.

What problems is Poka.io solving and how is that benefiting you?

Chaque amélioration et facilité qui apporte me fait sauvé du temps que je n'ais pas besoin de me déplacé dans les usines.

Enleve le papier et les formulaires avec une N/C sont toutes suites soulevé et plus interratifs pour répondre et ouvrir une observation et/ou une tache. Review collected by and hosted on G2.com.