Poka.io Reviews & Product Details

I think the very simple, yet effective UI is a huge advantage of the platform. As a corporate stakeholder of the platform for GE Appliances, I have found Poka to be very easy to navigate - from an end user and admin/SME perspective. This has allowed for a smooth rollout across several of our manufacturing sites.

To give specific examples, I really appreciate the following:

- Multiple ways to access the same content (manual through site structure, QR code scanning, ask Poka). This is very accommodating to a high-volume manufacturing environment when the access to information in a timely manner is very essential.

- Sharing of information: since I am a corporate stakeholder of the platform I find it very beneficial to be able to share content (forms, WI/TBS, Skills, etc) across sites. This allows for a fair sharing of Poka admin responsibilities.

- Data Visualization: the ability of the platform to take data and create visible action is very powerful, including "analytics managers'" ability to create custom dashboards. Review collected by and hosted on G2.com.

Our experience has been hampered by a notable lack of customizability. The platform faces challenges when integrated into a broader manufacturing environment, especially where existing external systems serve as the primary data source.

Instead of achieving smooth integration, we frequently find ourselves navigating unnecessary obstacles just to make workflows operate as intended. This has resulted in negative feedback from end users and has hindered adoption.

One clear example of this issue is the difficulty in escalating an issue to a work request once the CMMS system is fully integrated. Rather than having a straightforward connection, we are required to create extra, redundant forms simply to connect Poka with our internal systems.

For the platform to be truly enterprise-ready, the Poka team should provide greater flexibility in considering feature suggestions and enable more customization for individual customer environments. Review collected by and hosted on G2.com.

I like the way it supports sharing and collaboration. Associates with lots of experience or those who are brand new can connect quickly and easily. Sites and associates can leverage not just the collaboration, but also the visibility to technical information as well (knowledge & skills). Visibility to capability, compliance and onboarding data Review collected by and hosted on G2.com.

I still find it difficult to easily pull data an match Poka data with other systems. A large portion of the roadblocks are internal and security which is also internal. Review collected by and hosted on G2.com.

Poka is a super easy on the spot tool to get the information needed to do all types of things in the work place. The work instructions can be found with just a couple key words. No more searching endlessly for information needed in a timely manner. Also, Poka training is very easy to understand and very easy to work through independently. The way the program uses your skills to track your progress and keep you updated on new additions or changes to things made in the system is pretty amazing. Keeps you focused on the right things, a good way to keep track of your progress, growth, and above all else an easy way to know how to do a job correctly, safely, and to standard! Review collected by and hosted on G2.com.

Some of the fields in Poka are hard to understand just by reading. Some things you can learn easily, but others a more hands on approach is more helpful. Poka is a really great application for the work environment, not too many drawbacks it's definitely the future in workplaces! I wish it didn't take so long to transfer information from the old system to Poka, but soon that will no longer be an issue either! Review collected by and hosted on G2.com.

Being able to observe frontline workers develop steadily and demonstrate their capabilities—sometimes beyond what leaders at the plant may realize—has been a significant morale booster so far. Review collected by and hosted on G2.com.

Associates are being deactivated too quickly. Since their team leaders are aware when someone leaves the line or the company, it would be better to let them handle disabling the accounts. Review collected by and hosted on G2.com.

Being able to create Work Instructions from a video. Review collected by and hosted on G2.com.

The steps required to set up users, approvers, and the site overall are a bit tedious. Review collected by and hosted on G2.com.

Easy to navigate around. Easy to learn by looking around. Review collected by and hosted on G2.com.

How it always goes back to the top of wherever you are working. IE: If working on users, edit someone with last name beginning with G, once done, instead of going back to the G's it goes back to the top. So have to scroll all the way back down again. Review collected by and hosted on G2.com.

Work Instructions, Skill and Forms features Review collected by and hosted on G2.com.

lack of specific report needed and not easy to log in for operator who does not have company email. Also the mass edit for equipment. Review collected by and hosted on G2.com.

User friendly. Very easy to navigate through everything. Review collected by and hosted on G2.com.

All has been great so far, cannot say there is anything we dislike Review collected by and hosted on G2.com.

Training consolidation, skill tracking, and forms for tracking various operational items. Very very helpful in our organization as we are growing rapidly and transitioning into a more visual and digital training methods. Review collected by and hosted on G2.com.

Id like to be able to integrate more complex maintenance PMs into the system as well as track various inventories or parts for certain machines. Review collected by and hosted on G2.com.

POKA gives us so much more capability to improve organization in the workplace, a one stop shop to keep the most updated versions of our documentation, and greatly improves the communication & accountability of our employees. It works great for a manufacturing setting. It is very user friendly and I like it as a platform for everyone to use daily. Review collected by and hosted on G2.com.

There are some capabilities that aren't possible on POKA which can be difficult to get buy in and create content exactly as people may envision. It can be difficult to format forms/work instructions/skills and sometimes people get confused on which has what capabilities. Some capabilities in forms would be nice to have in work instructions and skills. Review collected by and hosted on G2.com.