Hub Reviews & Product Details

HUB is a people-focused intranet solution designed to enhance internal communication and employee engagement within organizations. This digital workplace platform creates a connected environment where employees feel valued and heard, moving away from traditional, cumbersome communication methods to foster a more vibrant company culture. HUB is specifically tailored for HR, Marketing, and Communications teams, providing an intuitive interface that simplifies knowledge management and promotes collaboration. 🎯Targeted primarily at small to mid-sized enterprises (SMEs), HUB serves as a comprehensive tool that can be customized to meet various business needs, such as employee intranets, client portals, and franchise networks. It effectively addresses common challenges faced by organizations, including information overload and ineffective communication channels. By offering a centralized platform for news updates, people directories, polls, and forms, HUB streamlines the flow of information, reduces email clutter, and encourages two-way feedback between teams and management, ultimately enhancing workplace communication. 💪HUB offers a robust set of features designed to meet the diverse needs of its users. These include one-click single sign-on, multi-site environments, custom branding, and user alerts. Organizations can create a tailored experience for their employees through content personalization and smart tagging, ensuring that the right content reaches the appropriate audience. Additionally, HUB provides over 20 management reports that track site usage and engagement levels, allowing organizations to assess the effectiveness of their intranet and gain valuable insights into employee interactions with the platform. 🌳A notable aspect of HUB is its commitment to sustainability. Operating on low-carbon servers powered by renewable energy, HUB partners with the reforestation charity One Tree Planted to plant 50 trees for every HUB sold. This initiative not only supports environmental sustainability but also contributes to community-based reforestation projects, making HUB an appealing choice for organizations that prioritize corporate social responsibility and wish to make a positive impact on the environment. 🚀With secure Google Cloud hosting, unlimited data storage, and award-winning customer support, HUB positions itself as a reliable partner for organizations seeking to maximize the long-term value of their intranet solution. By focusing on user engagement, sustainability, and effective communication, HUB stands out in its category, offering a comprehensive solution that meets the evolving needs of modern workplaces.

Product Website

Seller

Pancentric Digital

Languages Supported

Czech, Danish, German, English, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Product Description

The Hub is a social intranet, secure portal and collaboration platform designed for teams, businesses and communities of all shapes and sizes.

Overview by

Clare Willson (Digital and Product Marketing Manager at Pancentric Digital)

Discussions

Hub Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Hub Integrations

(17)

Verified by Hub

Hub Media

Responsive intranet solution, accessible on any device

Create a custom hierarchy of folders to store your information and resources.

Create dedicated areas for specific department or group resources, with useful, relevant links and supporting information

Hub Demo - Employee Engagement and Wellbeing

Polls and Surveys help you gauge engagement and wellbeing, while Kudos Sharing tools help bolster team collaboration and morale

Find people with ease in your Contacts Directory, with Personal Profile pop-ups.

Get the latest news in your News Feed, with Channels to organise and target your content to different audiences.

Introducing our bold new HUB, promoting our The Power of Together and a Greener Intranet initiatives

Features highlight of flexi-width layouts, news feeds, contacts directory and more

Official Downloads

(5)

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Hub Reviews (106)

G2 reviews are authentic and verified.

Here's how.

Asha Margaret A.

Marketing Manager

Small-Business (50 or fewer emp.)

12/17/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Hub: Intuitive, Engaging, Connecting Teams Effortlessly"

5/5

What do you like best about Hub?

Hub is absolutely brilliant, and I am very impressed with the user experience. It’s intuitive, easy to navigate, and simple to explore. The forms make internal communications clearer, more transparent, and faster. I also enjoy the variety of features like news and polls which are easy to use and encourage everyone to get involved. And collaborating with Martin was a fantastic experience. Review collected by and hosted on G2.com.

What do you dislike about Hub?

Hub is excellent overall. One area for improvement could be adding more customisable template options. I believe the success of Hub depends on full participation from all staff members to keep it lively, engaging, and valuable for everyone. Review collected by and hosted on G2.com.

What problems is Hub solving and how is that benefiting you?

Hub provides a central location for all important department documents, ensuring everyone has access to the latest versions. It also helps connect employees across different locations, making it easier to welcome new team members and stay in touch with colleagues. Additionally, the forms we currently have in place have reduced the number of internal emails, making communication more streamlined, improving efficiency, and keeping the entire team better informed. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications

Mid-Market (51-1000 emp.)

10/16/2025

"Easy to Use, but Needs Better Scheduling and Customization Options"

4/5

What do you like best about Hub?

It’s very easy to use — everything feels intuitive and straightforward. The customer support team is excellent; they respond quickly and are always helpful in resolving any questions or issues. Overall, it’s a smooth and reliable experience that makes the whole process hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Hub?

Overall, the platform works well, but there are a few areas that could be improved.

It would be really helpful to have the option to set a specific time when scheduling an article, not just the date — especially since we’re communicating across three different time zones.

The Slack prompt feels quite basic and unengaging at the moment; it would be great to have the ability to edit or customise it to better suit our tone and audience.

Finally, a search function in the icons gallery would make a big difference, as it’s not always clear which category an icon might fall under. Expanding the icon selection in general would also be appreciated. Review collected by and hosted on G2.com.

What problems is Hub solving and how is that benefiting you?

Hub is helping to centralise our internal communications and content sharing, making it much easier for teams across different locations and time zones to stay aligned. It’s solving the problem of information being scattered across multiple platforms and channels.

By having a single space where updates, articles, and engagement content can be scheduled and shared, it saves time and ensures consistency in how messages are communicated. It’s also helping to improve visibility — people know where to look for news and resources, which strengthens engagement and connection across the organisation. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub

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Thank you for your thoughtful and detailed feedback on G2.com! We're thrilled you find Hub easy to use and that our support team has provided a smooth, reliable experience. It is great to hear we're helping you centralize content and align your teams across different time zones.

We also sincerely appreciate your valuable suggestions. We've shared your feedback with our product team regarding time-specific scheduling, customizable Slack prompts, and an improved icon gallery with search functionality.

Thanks again for your insights. You're helping us make Hub an even better tool for strengthening connection and engagement in organizations like yours.

Greg A.

AVP Marketing

Marketing and Advertising

Mid-Market (51-1000 emp.)

10/10/2025

"East to Deploy and Easy to Update Intranet Solution"

5/5

What do you like best about Hub?

Our team members found are old intranet cluttered, difficult to navigate and the content was often out of date.

With HUB, we can launch new pages and add content within minutes, requiring minimal or no involvement from the IT team. The availability of multiple content types, or containers, makes it possible to customize page layouts as needed. This flexibility allows each department to design its own unique page setup, so they aren't restricted to a standard, cookie-cutter format.

Almost half our users now visit HUB on a daily basis, and almost 75% visit weekly. Review collected by and hosted on G2.com.

What do you dislike about Hub?

The available integrations are somewhat limited, which means that using a frame content container is often the main option for keeping users within HUB while still allowing them to access external content. On the positive side, the integration with EntraID works very well for populating the user directory, and SSO makes transitioning in and out of HUB seamless. Some of the container types would benefit from more flexible settings, and the Search function does not see content within many of the container types. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub

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Fantastic to hear HUB has had such a positive impact on your employee engagement and retention within the system. Having the ability to customise your intranet experience is key for us here at HUB, so its great to hear you're finding HUB an invaluable tool that can be shaped in your company's image and suits your needs.

Appreciate also the comments around greater search flexibility within homepage containers - this is something we know you've mentioned on a previous check-in with our team, we it's been added to our development pipeline when we look at improving search functionality later this year as we incorporate AI - watch this space!

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

5/23/2023

"Exceptional and versatile solution"

5/5

What do you like best about Hub?

- User friendly interface and excellent customer support.

- Visually appealing and easy to navigate for all types of users (techy and non-techy!)

- Robust security and reporting capabilities.

- Highly customisable, can be easily and quickly adapted to suit our (ever changing) needs which allows us to manage content effectively. Review collected by and hosted on G2.com.

What do you dislike about Hub?

There is not a whole lot we dislike about the hub aside from the support/help site as it details the features and various aspects of the hub but there isn't always a manual or guide on how to implement or adjust these. However if customer support is needed in this aspect, they are very responsive and helpful but this can be time consuming. You can learn by doing and exploration but this doesn't always suit everyone's way of learning. Review collected by and hosted on G2.com.

andrew g.

director

Mid-Market (51-1000 emp.)

5/15/2025

"A very useful tool to enhance our communication with our staff and team."

4/5

What do you like best about Hub?

the ability to communicate with the whole team / workforce

the ability to have a large and varied amount of content on the hub to help communicate and train the staff

to have all the content in one accessible place for the staff

we had good support and training during the implementation of the system and the staff have liked having the information available to them on the hub Review collected by and hosted on G2.com.

What do you dislike about Hub?

we don't find the navigation and construction of the articles and information that easy within the hub, it feels quite menu driven and not as user friendly as it should be compared to other platforms we have used. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub

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Thanks for your feedback! We're so pleased Hub is helping you connect with your team, share training, and centralize content. It’s great to hear the implementation support made a difference. We appreciate your comments on navigation—we’re always working to improve usability and your input helps shape that.

Ben B.

Director / Chief Operations

Mid-Market (51-1000 emp.)

5/13/2025

"THE HUB for our growing tribe of worldwide Sales Geeks"

5/5

What do you like best about Hub?

The Hub is so much better than 'an intranet'. Nobody likes an intranet but everybody LOVEs the Hub. The platform is incredibly versatile and has allowed us to create 11 different sites for 11 of our our businesses across the globe.

The Hub has improved our internal and external communication significantly. It allows Sales Geeks to find resources far more easily than previously which reduces the amount of requests and time Sales Geeks otherwise place on our internal team. Likewise this means Sales Geeks can provide better services for their customers, faster.

We use the Hub for Sales Geeks from across the globe to raise requests direct to the relevant team or individual in our business - we can track requests and communication about them and nothing gets lost along the way.

The data analytics allows us to learn so much about our business and make continuous improvements and efficiencies (which lead to higher quality and ROI in many ways).

The Hub has allowed us to Think Global and Act Local far better than any other system that we use - this is massive thanks to Martin Boswell in particular for his diligence and time he put into getting to know us and understand our business intimately. He worked with us to plan out the structure and wireframe of the system before we began and that has allowed us to continue to develop the system ourselves as we grow. Equally the support team and development team are second to none. I very rarely write reviews (especially for systems) because they rarely do exactly what you want and need them to but The Hub does for us.

I would endorse and and recommend The Hub to your business whatever scale and time you are at in your development. Review collected by and hosted on G2.com.

What do you dislike about Hub?

I'm being picky but 2D look is a bit outdated and not as great looks wise as the coding and functionality behind it.

Some of the titles for things are confusing for our users so it would be tremendous to be able to rename them (eg. Forms for us are 'tickets') Review collected by and hosted on G2.com.

Response from Clare Willson of Hub

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Ben this is fantastic! Thank you for providing such detail about your experience using HUB at Sales Geek. It's truly amazing to hear the impact HUB is having for your organisation and teams around the world. We truly appreciate such feedback - its invaluable!

Jenice G.

Mid-Market (51-1000 emp.)

2/16/2023

"Easy to use"

5/5

What do you like best about Hub?

It is a great and easy way to keep up to date with latest news, but also to access important information on a range of different topics. I use it daily! Review collected by and hosted on G2.com.

What do you dislike about Hub?

It is very versatile so there is nothing that we cannot incorporate. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub

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Thanks for your review Jenice, and for your feedback on the minimising/maximising of homepage containers - I've passed this onto our developers to see how we can improve the UI.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

11/26/2025

"Effortless Setup and Outstanding Support"

5/5

What do you like best about Hub?

I have found the set up incredibly easy. Martin has been very helpful at guiding me through and making suggestions but I have also been able to autonomously add content and make changes to really make the hub our own. Review collected by and hosted on G2.com.

What do you dislike about Hub?

Haven't found any downsides as of yet! We are yet to roll it out within our organisation but I am sure it will be well received. Review collected by and hosted on G2.com.

Ivani C.

Marketing Executive

Mid-Market (51-1000 emp.)

10/2/2025

"Nice platform, but the front end needs improvement."

3/5

What do you like best about Hub?

The platform offers many features and is continuously evolving, with opportunities to add even more

Good service from service providers

the platform was integrated rapidly Review collected by and hosted on G2.com.

What do you dislike about Hub?

The back office is complex and not user-friendly, with limited design flexibility Review collected by and hosted on G2.com.

Response from Clare Willson of Hub

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Thanks for your feedback Ivani. Great to hear HUB has helped align your team communications, and we appreciate your comments around the back office system. As you mention, HUB is continuously evolving, and we're always looking at ways to improve the UI to make things easier for your team to manage. As a recent launcher, we're acutely aware you're still learning your HUB, so we'll look to book in some follow-up sessions with you and your team soon to hopefully answer any questions you might have around your HUB's back end.

Kevin B.

Volunteer and Student Placement Coordinator

Mid-Market (51-1000 emp.)

3/27/2022

"Hub Intranet - the software behind the hive"

4.5/5

What do you like best about Hub?

Full control over how the Intranet looks, its content and the user interfaces to select, input, and display information Review collected by and hosted on G2.com.

What do you dislike about Hub?

Parts are not intuitive and it can take excessive time to search for links and commands. Review collected by and hosted on G2.com.

Response from Clare Willson of Hub

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Thanks Kevin for your feedback - great to hear The Hub's helping to give your team full control over your company resources, making it easier for teams to interact.