ReadMe Reviews & Product Details

I like that it's fairly easy to get set up, and it's visually very clean. The branding is straightforward and sections like guides versus API reference are easy to understand. These aspects make ReadMe quite appealing to me. Review collected by and hosted on G2.com.

I would like to have a better way to manage API documentation for different products. Right now, I have to work around things by creating a different version and basically making two products have two versions, but that's not semantically correct. I'd prefer to have a cleaner way to allow switchability between multiple products. Also, there's an annoying thing where the finance team can't have a role just to manage things like payment methods for our monthly payments, so they keep contacting me. That's the only gripe I have. Review collected by and hosted on G2.com.

Super easy to use!

Suggested Edits are cool.

Building a professional landing page is a breeze.

Powerful API insights. Review collected by and hosted on G2.com.

I think probably b/c it's built to be SO easy to use, it's a bit less flexible and grows feature-rich more slowly. Having said that, it's made strides recently! Review collected by and hosted on G2.com.

- Easy to get started

- Theme Customizations Review collected by and hosted on G2.com.

- For a docs product it has a outrageously buggy editor. Yes I understand buidling WYSIWYG editor is hard but come on, all the menu UI elements keep erractically jumping around. Cannot indent or dendent things correctly

- Terrible Keyword based search in 2024. 9/10 times search results are incorrectly ranked.

- Does not support hosting arbitrary static HTML pages - E.g. generated from Python Sphinx or Mkdocs Review collected by and hosted on G2.com.

If you're searching for an exceptional API documentation platform, look no further than Readme. This tool has transformed the way we handle API documentation, offering a seamless experience for end-users and developers alike.

Readme's clean interface and intuitive navigation made it perfect for our customers who are seeking smooth integration with APIs, letting them try it on the go and see opportunities.

Support for custom pages and sections saved us and our customers time. We covered FAQ, and our webhooks, as well as wrote guides for some most popular use cases.

Search is great and helps navigate our extensive API and saves time trying to find the endpoint you need. Review collected by and hosted on G2.com.

It's hard to pinpoint anything in particular. I'd say the main pain point would be the markdown editor. It's not a huge problem, but it's weird to see it in such a modern solution.

Another downside is that there's no built-in support for documenting webhooks. As for now, we have to use regular articles and it's definitely harder to maintain. Review collected by and hosted on G2.com.

From the moment we started using it, we were impressed by its user-friendly interface and seamless integration with various tools.

One of the standout features of readme is its powerful customization options. We were able to tailor our documentation to match our brand's identity, giving it a professional and polished look that resonates with our users. Additionally, the platform's analytics and insights have provided valuable data on user engagement, enabling us to continuously improve our documentation and meet our users' needs effectively. Review collected by and hosted on G2.com.

It is a bit confusing how the plans works, at the beginning it is not very clear if it is per user, plan or project. Review collected by and hosted on G2.com.

ReadMe allowed us within days to move our existing file-based documentation to an online, searchable and beautiful portal. The process to create new articles/guides is especially simple. The use of markdown and their building blocks meant that we could very easily copy existing collateral and just add headers/pictures as we saw fit, and it just worked out of the box. No messing around with detailed formatting or layouting and the entire site is coherent. Review collected by and hosted on G2.com.

The available landing pages didn't really suit our needs as we had a large guide with quite a few categories, so we had to create a custom HTML one -- which become a quite technical task. The final product is good, but it's something that only a subset of our editors/users can understand. Review collected by and hosted on G2.com.

The OAS upload functionality has optimized and automated our API specification updating component of our release and deployment process! Review collected by and hosted on G2.com.

There isn't much to dislike, I suppose the complexity of API credential management through single sign on is the most difficult component of ReadMe.com Review collected by and hosted on G2.com.

The support is wonderful and I really enjoy how easy it is to add team members. The mascot is really enjoyable and in general it gets the job done. Easy to implement. Review collected by and hosted on G2.com.

Lack of collaboration tools, no content resuse tools, hard to work with images and no options to put inline etc. They're constantly improving their API doc tools but really little focus on general user doc needs despite many recommendations over the years. Some features that are entreprise only -- seems really unfair they don't offer the ad hoc. Global search and pdf download options should not be exclusive to enterprise because the cost is so different. Review collected by and hosted on G2.com.

Readme.io provides a guided thought process on structuring your pages, giving you a simple way of building your API documentation with unlimited flexibility with the content editor. The Guides and Recipies are game changers for people consuming your documentation. Review collected by and hosted on G2.com.

I cant really think of anything that I dislike about Readme.com - especially compared to other platforms that we used before hand. Review collected by and hosted on G2.com.

ReadMe takes the somewhat daunting task of communicating API functionality and creates a straightforward way to manage that information and present it to end users so that they can act more quickly.

As a product manager, I work with my customers by looking at the API Reference together and help them identify specific requests for new data points, parameters, etc. to decide how to improve it going forward.

The Changelog both showcases value-added, and is a trustworthy resource for any long-time customers who need to react to changes made. Review collected by and hosted on G2.com.

I don't think we are utilizing all of the features that ReadMe offers, so there is probably some customer education or guidance that could go a long way to help us sort out how to improve the experience for our users.

I'd like to create more opportunities for education amongst the categories and API endpoints, as well as more navigation opportunities, as our API reference list has grown quite large. Review collected by and hosted on G2.com.