--- title: ReadMe Reviews meta_title: 'ReadMe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how ReadMe works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 46 scale: '5' date_modified: '2026-06-22' parent_category: name: Development url: https://www.g2.com/categories/development --- # ReadMe Reviews **Vendor:** ReadMe **Category:** [API Documentation Management Software](https://www.g2.com/categories/api-documentation-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 46 ## About ReadMe ReadMe is a documentation platform built around the full customer journey, not just content creation. Teams can sync their OpenAPI spec to auto-generate interactive API docs, publish guides and changelogs in a fully branded hub, and collaborate with branching workflows and bi-directional sync. Built-in AI features like Ask AI and an AI writing assistant help developers get answers faster and improve content quality, while real-time usage insights show how APIs are actually being used. Enterprise-ready controls including SSO, granular permissions, and audit logs ensure security and compliance at scale. Leading brands like NVIDIA, Amazon, and PagerDuty trust ReadMe to power their developer experience. ## ReadMe Pros & Cons **What users like:** - Users find ReadMe to be **super easy to use** , making document publishing and landing page creation a breeze. (3 reviews) - Users praise ReadMe for its **easy-to-use interface** , enabling quick doc publishing and valuable API insights. (2 reviews) - Users love the **theme customizations** that allow for personalized experiences right from the start. (1 reviews) - Users find the **easy setup** of ReadMe appealing, enjoying its clean visuals and straightforward navigation. (1 reviews) - Users appreciate the **ease of documentation creation** with ReadMe, finding it user-friendly for all contributors. (1 reviews) - Intuitive (1 reviews) - Users appreciate the **clean setup and straightforward branding** , making ReadMe easy to navigate and visually appealing. (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users face **billing issues** with ReadMe, including lack of role management for finance, leading to unnecessary complications. (1 reviews) - Users find the **learning curve steep** for deeper customization, yet support ensures smooth operations after setup. (1 reviews) - Users note the **limited customization** options in ReadMe, impacting flexibility despite recent improvements. (1 reviews) - Users express frustration with **limited reporting features** , impacting the overall functionality and user experience significantly. (1 reviews) - Users note the **missing features** in ReadMe, which can limit flexibility despite its ease of use. (1 reviews) - Not Intuitive (1 reviews) - Users desire a more effective **page management system** for API documentation, highlighting issues with versioning and role limitations. (1 reviews) - Users find the **search limitations** frustrating, with inaccurate results impacting the overall utility of ReadMe. (1 reviews) - Users face **significant software bugs** in ReadMe, affecting editor stability and search functionality. (1 reviews) ## ReadMe Reviews ### 1. ReadMe makes knowledge management simple **Rating:** 4.5/5.0 stars **Reviewed by:** Ján G. | Senior Manager, Design Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ReadMe?** ReadMe makes centralizing and presenting knowledge easy. Out of the box, it has features to host all of your user and developer documentation in a single place. Users will find the knowledge easy to navigate with transparent navigation, and developers will appreciate the OpenAPI Specification of API presentation. We just need to focus on the content now. ReadMe has also saved us a lot of time with natively supported AI features like the conversational AI search, MCP and the bi-directional Github sync. With massive leaps in LLMs and coding becoming more accessible, this is a critical and future-proof strategy ReadMe is taking. It also means we don't need to piece together tools and build this functionality ourselves - we just get it. Similarly, we also tried a more flexible CMS solution for documentation before - it was a nightmare because of developer dependency. While ReadMe's options may not be infinitely customizable (e.g. predefined docs categories that cannot be altered), what we have suffices, and we are not dependent on anyone else for small changes. Last but not least, the ReadMe team has been a pleasure to work with. We got a lot of love from Kirby and Dan and their great Support team. We do have a lot of questions and get help very quickly if we need it. **What do you dislike about ReadMe?** ReadMe could have slightly more customization options mainly for organizing knowledge. Within a single project, I can only organize knowledge into Guides, API Reference, Changelog, Recipes and Discussions. For us, it would be useful to have multiple "Guides" types within a specific project - this way we could organize and present the docs a bit more cleanly since we have a lot of content. For the AI conversational search, a limitation is that external knowledge can virtually not be indexed. We have a separate, Support-managed Help Center that we cannot index - we can only copy paste content into a static textbox with a limited character count. At this point, the AI search is useful, but only limited to the site's knowledge. Similarly, I would appreciate a bit more visual customization options. Now, a lot customization needs to happen in the code using CSS, JS and HTML. We got incredibly far with Claude Code and with Readme's recommendations on using the right selectors in their docs, but unless you are okay tinkering with AI, you will need a developer to help you customize this yourself. **What problems is ReadMe solving and how is that benefiting you?** Easy centralization and presentation of product knowledge. We can focus all our time on the actual content and organization without worrying about the technicalities of the CMS, because they just work. AI helps make our knowledge even more accessible. ### 2. Easy to Navigate and Quick to Learn, with Handy Metadata Controls **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca H. | Product Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about ReadMe?** I find it really easy to navigate, even as someone who hadn’t used Markdown syntax before. I was able to figure it out quickly with the help of the drop-down menu, and now I don’t even really need it. Being able to manually add metadata to the background as well has been great. **What do you dislike about ReadMe?** I wish there were a way to add videos, or at least include a link on an image. **What problems is ReadMe solving and how is that benefiting you?** Having our changelog on the README has been great for AI visibility. When people search for information, they can find the correct feature set based on our changelog. ### 3. Great docs experience for devs (and non devs) as well as it's easy to keep updated **Rating:** 5.0/5.0 stars **Reviewed by:** Zvi S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about ReadMe?** We’re building our own investment app, and one of the clearing firms we work with already used ReadMe for their docs, so we checked it out from that referral. It’s been an excellent fit. It’s quick to publish clean, modern docs, the OpenAPI sync and interactive API reference work really well, and it’s easy for both technical and nontechnical folks to contribute. The analytics are also genuinely helpful for seeing what people are reading and where we can make things even clearer. **What do you dislike about ReadMe?** Nothing is perfect, some of the deeper customization and admin settings took us a minute to learn and could be a bit more intuitive, but the defaults are strong and support has been responsive, so it never slowed us down. Once you’re set up, day to day publishing and updates are effortless.. **What problems is ReadMe solving and how is that benefiting you?** It gives us one place for API docs, guides, and updates so partners & vendors can onboard faster and we spend less time answering the same questions. Overall it’s made our docs more consistent, more current, and more professional. ### 4. Effortless Documentation with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Karan K. | Product Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about ReadMe?** I like that it's fairly easy to get set up, and it's visually very clean. The branding is straightforward and sections like guides versus API reference are easy to understand. These aspects make ReadMe quite appealing to me. **What do you dislike about ReadMe?** I would like to have a better way to manage API documentation for different products. Right now, I have to work around things by creating a different version and basically making two products have two versions, but that's not semantically correct. I'd prefer to have a cleaner way to allow switchability between multiple products. Also, there's an annoying thing where the finance team can't have a role just to manage things like payment methods for our monthly payments, so they keep contacting me. That's the only gripe I have. **What problems is ReadMe solving and how is that benefiting you?** I use ReadMe for managing all our API documentation in a brandable and straightforward portal. ### 5. They've made strides **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel C. | Director of Product Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about ReadMe?** Super easy to use! Suggested Edits are cool. Building a professional landing page is a breeze. Powerful API insights. **What do you dislike about ReadMe?** I think probably b/c it's built to be SO easy to use, it's a bit less flexible and grows feature-rich more slowly. Having said that, it's made strides recently! **What problems is ReadMe solving and how is that benefiting you?** All-in-one documentation for products is what every tool in this market must offer today. ReadMe fits that description, enabling user guides, prod docs, help center layout, API docs and some customizability ### 6. Buggy Editor and Terrible Search **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about ReadMe?** - Easy to get started - Theme Customizations **What do you dislike about ReadMe?** - For a docs product it has a outrageously buggy editor. Yes I understand buidling WYSIWYG editor is hard but come on, all the menu UI elements keep erractically jumping around. Cannot indent or dendent things correctly - Terrible Keyword based search in 2024. 9/10 times search results are incorrectly ranked. - Does not support hosting arbitrary static HTML pages - E.g. generated from Python Sphinx or Mkdocs **What problems is ReadMe solving and how is that benefiting you?** Maintaing and Hosting Technical Docs of Product ### 7. Not just API docs, but a developers portal **Rating:** 5.0/5.0 stars **Reviewed by:** Hanna P. | Lead Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about ReadMe?** If you're searching for an exceptional API documentation platform, look no further than Readme. This tool has transformed the way we handle API documentation, offering a seamless experience for end-users and developers alike. Readme's clean interface and intuitive navigation made it perfect for our customers who are seeking smooth integration with APIs, letting them try it on the go and see opportunities. Support for custom pages and sections saved us and our customers time. We covered FAQ, and our webhooks, as well as wrote guides for some most popular use cases. Search is great and helps navigate our extensive API and saves time trying to find the endpoint you need. **What do you dislike about ReadMe?** It's hard to pinpoint anything in particular. I'd say the main pain point would be the markdown editor. It's not a huge problem, but it's weird to see it in such a modern solution. Another downside is that there's no built-in support for documenting webhooks. As for now, we have to use regular articles and it's definitely harder to maintain. **What problems is ReadMe solving and how is that benefiting you?** - API documentation in one place - Possibility to add guides, articles and info about API - We added our webhooks as articles to create documentation and examples around them. ### 8. It helped us improve the experience of our customers and partners. **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about ReadMe?** From the moment we started using it, we were impressed by its user-friendly interface and seamless integration with various tools. One of the standout features of readme is its powerful customization options. We were able to tailor our documentation to match our brand's identity, giving it a professional and polished look that resonates with our users. Additionally, the platform's analytics and insights have provided valuable data on user engagement, enabling us to continuously improve our documentation and meet our users' needs effectively. **What do you dislike about ReadMe?** It is a bit confusing how the plans works, at the beginning it is not very clear if it is per user, plan or project. **What problems is ReadMe solving and how is that benefiting you?** Our users can now test and explore our API from one place with a user-friendly interface and documentation. This helped reduce the workload of our support team with API questions. ### 9. Fantastic and easy to use documentation hub **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about ReadMe?** ReadMe allowed us within days to move our existing file-based documentation to an online, searchable and beautiful portal. The process to create new articles/guides is especially simple. The use of markdown and their building blocks meant that we could very easily copy existing collateral and just add headers/pictures as we saw fit, and it just worked out of the box. No messing around with detailed formatting or layouting and the entire site is coherent. **What do you dislike about ReadMe?** The available landing pages didn't really suit our needs as we had a large guide with quite a few categories, so we had to create a custom HTML one -- which become a quite technical task. The final product is good, but it's something that only a subset of our editors/users can understand. **What problems is ReadMe solving and how is that benefiting you?** ReadMe solved our need to produce and distribute guides and sales material to both existing users and prospects. We went from a very oldschool PDF-based set of documentation to an online hub where users can much more easily digest the capabiilities of our software, experiment with our APIs and learn tips & tricks. It's also allowed us to maintain our documentation in real-time and to be much more agile when it comes to amending and updating it, which has significantly raised the quality of the content we have there. ### 10. Streamlined documentation with ReadMe.com **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby B. | Director of Software Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ReadMe?** The OAS upload functionality has optimized and automated our API specification updating component of our release and deployment process! **What do you dislike about ReadMe?** There isn't much to dislike, I suppose the complexity of API credential management through single sign on is the most difficult component of ReadMe.com **What problems is ReadMe solving and how is that benefiting you?** ReadMe.com has revolutionized our approach to managing public documentation and API specifications. The intuitive interface is a breeze to navigate, saving us significant time while also reducing errors through the automatic OAS upload feature. This ensures our API documentation is always current and reliable. ReadMe.com has simplified our documentation process, increasing our productivity and team synergy. Highly recommended for any company seeking an efficient, automated documentation tool. ### 11. Great support, great company, great for API docs, not the best for general user docs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about ReadMe?** The support is wonderful and I really enjoy how easy it is to add team members. The mascot is really enjoyable and in general it gets the job done. Easy to implement. **What do you dislike about ReadMe?** Lack of collaboration tools, no content resuse tools, hard to work with images and no options to put inline etc. They're constantly improving their API doc tools but really little focus on general user doc needs despite many recommendations over the years. Some features that are entreprise only -- seems really unfair they don't offer the ad hoc. Global search and pdf download options should not be exclusive to enterprise because the cost is so different. **What problems is ReadMe solving and how is that benefiting you?** Public user documentation without the need for Github ### 12. Readme.com: The Best Tool for Writing Documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Ian B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about ReadMe?** Readme.io provides a guided thought process on structuring your pages, giving you a simple way of building your API documentation with unlimited flexibility with the content editor. The Guides and Recipies are game changers for people consuming your documentation. **What do you dislike about ReadMe?** I cant really think of anything that I dislike about Readme.com - especially compared to other platforms that we used before hand. **What problems is ReadMe solving and how is that benefiting you?** We needed a solution to manage our API documentation that included versioning of that API along with guides and re-usable elements so we didn't have to keep copy/pasting between documents. ### 13. Easy for an admins, easy for end users **Rating:** 4.5/5.0 stars **Reviewed by:** Jessie T. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about ReadMe?** ReadMe takes the somewhat daunting task of communicating API functionality and creates a straightforward way to manage that information and present it to end users so that they can act more quickly. As a product manager, I work with my customers by looking at the API Reference together and help them identify specific requests for new data points, parameters, etc. to decide how to improve it going forward. The Changelog both showcases value-added, and is a trustworthy resource for any long-time customers who need to react to changes made. **What do you dislike about ReadMe?** I don't think we are utilizing all of the features that ReadMe offers, so there is probably some customer education or guidance that could go a long way to help us sort out how to improve the experience for our users. I'd like to create more opportunities for education amongst the categories and API endpoints, as well as more navigation opportunities, as our API reference list has grown quite large. **What problems is ReadMe solving and how is that benefiting you?** Provides a way for technical end users to digest information and see what is available via our API. ### 14. Great product **Rating:** 4.5/5.0 stars **Reviewed by:** Cassidy M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ReadMe?** Great user experience. The platform is intuitive and easy to use, there are small details like the owl that just make using the product more enjoyable. The API functionality is great and it's easy to submit a product request. I also appreciate the transparency and accessibility of the product roadmap right from the help page. **What do you dislike about ReadMe?** Since it is in markdown, there is a bit of limited functionality. For example, if you numbered lists are sometimes difficult to create if you have an image or other break in between items. Also, would be nice to be able to incorporate files that are not links. **What problems is ReadMe solving and how is that benefiting you?** ReadMe provides a customer-facing platform for our API documentation and technical product requirements. ### 15. Easy and fast way to document our public API **Rating:** 5.0/5.0 stars **Reviewed by:** Marco A. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about ReadMe?** I, as Product Manager, can manage the documentation without using developers' time **What do you dislike about ReadMe?** Not so intuitive to create the home page **What problems is ReadMe solving and how is that benefiting you?** We needed a fast and easy way to publish our public API documentation ### 16. An intuitive, professional, and easy-to-use documentation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel E. | Analista Programador Senior , Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ReadMe?** The facility to document the APIs through the graphical interfaces, the latest update has improvements to further enrich the documentation. **What do you dislike about ReadMe?** As a better opportunity, I would add a more accessible API component definitions management option. **What problems is ReadMe solving and how is that benefiting you?** Avoid sending static documentation documents, without any standard and that become obsolete over time, we have to give a better image to the buyers. ### 17. Great product, easy to use...but can get expensive quick. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about ReadMe?** Start using day 1, very easy to implement.Also easy to customize to fit your needs and your goals. **What do you dislike about ReadMe?** Built for small and medium sized companies. If you need additional segments, multiple sets of API documentaton it can get VERY EXPENSIVE. Also, product support is non existent for lower tiers. Not a bad thing, but something to think about when selecting your package. **What problems is ReadMe solving and how is that benefiting you?** We had API documentation that was dissagregated and provided only informaiton about end points, little to know business value. Read.me helped us build an community around our API documetnaton for our technical users. ### 18. Easy to use, intuitive docs for API providers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about ReadMe?** Love the sandbox environments we give users to test out our APIs right from our docs. They don't need to leave or go elsewhere, everything can happen right there in the documentation. **What do you dislike about ReadMe?** I wish they offered an area to test out websockets. Right now the area to test out APIs is top notch. But we started offering websockets and that requires users to leave the docs to test them **What problems is ReadMe solving and how is that benefiting you?** Allowing users to see and engage is using our APIs to the fullest extent. ReadMe gives us a sandbox rigth within the docs to test out our endpoints. ### 19. A good platform to create simplified landing pages, guides and help articles, clean UI/UX **Rating:** 5.0/5.0 stars **Reviewed by:** Ashutosh S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about ReadMe?** Easy team collaboration, easy project handling, the editor looks great so thumbs up to that. **What do you dislike about ReadMe?** There needs to be some improvements, the UI is very clean, bt somewhere when displayed to the other users it lacks a bit of engagement **What problems is ReadMe solving and how is that benefiting you?** A seamless help section for our customers, readme helps us to manage our complete help centre hassle free. ### 20. ReadMe Product Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2023 **What do you like best about ReadMe?** It's user interface and display is aesthetically nice and intuitive as it's easy to navigate through features. **What do you dislike about ReadMe?** I think ReadMe has a lot of great features that are just gated for higher subscriptions -- too pricey. **What problems is ReadMe solving and how is that benefiting you?** Streamlining the company's internal API documents for devs and client's use. ### 21. Plain and simple. It works great. **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastián R. | Customer Success Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about ReadMe?** The ease of use is awesome; it is straightforward and very powerful while being simple to use. I especially like that you can have a molecular design for your Docs; that is, you can make many divisions and levels of information. I also think that something great about Readme is the ease of adding in things different than text (images, tables and Code examples). For example, it's great that you can have multiple versions of the code examples and also the expected result/response. In general, I think that ReadMe has most of what you could need for creating any Website/Service documentation. **What do you dislike about ReadMe?** This really isn't something bad, but I'd love if you could have a side-by-side preview of how the Doc would look, and not have to actually open a new tab to view it. For the rest of it, for what my colleagues and I use ReadMe for, I genuinely can't find any other things that I don´t like. **What problems is ReadMe solving and how is that benefiting you?** ReadMe solves our need for a dedicated server instance for our Docs, and further on, it's maintenance. This means that our Development Team can actually concentrate on our Services and not on how the Documentation is shown to our users. ### 22. A great place to create your API documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about ReadMe?** Straight out of the box, Readme looks stunning. If you care about providing a satisfying user experience, using a Readme developer hub is the way to go. In my experience using other developer hubs powered by Readme, the server API Reference feature makes it incredibly easy to understand, get samples for and try out various API methods. At our company, we synchronise our client API reference generated in markdown to our Guides section using the Readme API. A handy feature of Readme for providing code samples is Recipes - where you can create a step-by-step walkthrough guide of sample code. I've found these enjoyable to write, and they form an integral part of our feature guides for developers. **What do you dislike about ReadMe?** As great as Readme is, the content editing experience feels quite limited to what markdown can provide. I want more powerful layout features in guides, such as columns. While it's possible to add custom content using HTML/CSS, it would be nicer for Readme to have a more powerful WYSIWYG editor. When our dashboard got the new editor, I found it stripped many of the features of the previous editor and felt more like an inconvenience. The support team were able to switch us back to the legacy editor. Images are slow to load on Readme; I would expect some form of optimisation on the platform side. There is no option to host files such as sample projects and demos, which has been a pain point for our team since it's preferable to host everything in one place (on the developer hub). While the overall website looks fantastic, sometimes minor bugs impede the experience, and it isn't communicated when a release with bug fixes is out. While the suggested edits feature is good, the editing experience is comparably worse than the one provided to editors. Overall, it's a good platform, but it can feel inconsistent in places - which may be a side-effect of the platform being updated frequently. **What problems is ReadMe solving and how is that benefiting you?** Readme helps us solve creating and organising developer documentation, including guides and recipes, and allows us to sync changes to our API Reference automatically. Readme helps us provide a delightful developer experience and supports us in creating learning resources for our API in various ways. ### 23. Developer documentation is marketing for tech platforms. Readme makes that marketing easy. **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew C. | Group Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about ReadMe?** Readme is extremely easy to get use and launch your documentation. If you are a startup, it is a terrific option as you are thinking about how to explain your product's capabilities and how it can be used by your target market. Their developer tools are excellent and make it very easy for developers using different languages to understand how to use the system and achieve a quicker time to value. **What do you dislike about ReadMe?** Readme is built for technology platforms that want to enable customers to self-serve. Readme is also built on this self-serve model - its customer engagement and roadmap is still evolving. But the good news is that its team is very responsive to feedback and actively seeks input from its customer base. This is a platform on the rise. **What problems is ReadMe solving and how is that benefiting you?** SaaS products are complex, and developers are increasingly the buyer of these services. Traditional, wordy marketing websites do not appeal to developers - they prefer to review JSON, XML, or GraphQL directly. Readme makes it very easy to document your service and put your best foot forward with the important audience. ### 24. Great tool for creating and sharing API documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Chris C. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about ReadMe?** Readme provides a powerful interface that allows you to create and manage documentation versions with ease. The Markdown editing is powerful for creating structured information, and the page templating is easy to work with. Great tool! **What do you dislike about ReadMe?** I can't think of anything I don't like about the tool. **What problems is ReadMe solving and how is that benefiting you?** Communicating technical information is challenging. ReadMe helps create complex technical documentation quickly and easily. ### 25. Great Product to decrease integration time. **Rating:** 5.0/5.0 stars **Reviewed by:** Justin L. | Director Of Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about ReadMe?** Readme is very feature rich. It makes it simple for the technology team to make their changes known to integrating partners as well as business and marketing to give their touch to the documents. It makes it easy to display changes, highlight "good to knows" and even proivde recipes for integrating. **What do you dislike about ReadMe?** One thing I would like to change is make it easier for the technology and business to work together on pages. When the page is taking the docs straight from the code, it makes it hard for business to add their touch as it will get overwritten every time. If the pages could be hybrid or have some locking functionality that would be fantastic. **What problems is ReadMe solving and how is that benefiting you?** We work with many different levels of technology teams to integrate with our software. ReadMe makes it easy for all levles to pick up our documents for our many differnt products and begin integrating with us right away. We often get compliments on our docs, which is a big shoutout for ReadMe. ### 26. Great product - auto-generating API docs from OpenAPI reference makes life easy **Rating:** 4.5/5.0 stars **Reviewed by:** Michael D. | Lead Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ReadMe?** The recipes and OpenAPI documentation features are fantastic, the fact that we can link our OpenAPI generation up from Github Actions CI through the ReadMe API to automatically update our documentation is an amazing feature. **What do you dislike about ReadMe?** The code block feature when writing documentation isn't great in my opinion; previously, we had used Gitbooks before we transitioned to ReadMe and I always loved the ability to just create a code block with ``` tags - the code block in ReadMe always feels a little too comprehensive for a few lines of bash script. **What problems is ReadMe solving and how is that benefiting you?** ReadMe allows Budibase to write great documentation for our tool, as well as helping us understand areas of our documentation which needs improvements. The thumbs up/down feature has helped us work out areas of the product which are confusing, or need better explanation which is great. ### 27. Good software for a simple documentation hub **Rating:** 4.0/5.0 stars **Reviewed by:** Noah P. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about ReadMe?** The overall structure of the site builder is easy to use. The limited formatting actually helps prevent you from wasting time messing with frivolous settings and encourages concise effective content. **What do you dislike about ReadMe?** Enterprise features are wildly expensive and you have to buy enterprise to use any one of those features. Things like the ability to export your site as a PDF seem like they don't need to be behind that wall. **What problems is ReadMe solving and how is that benefiting you?** Give our customers technical users easy access to API, deployment and implementation info as well as the ability to test APIs all behind a password protected portal. ### 28. Provides our developers with best-in-class documentation. **Rating:** 5.0/5.0 stars **Reviewed by:** Will T. | Senior Demo Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about ReadMe?** The ability for our users to test our APIs right in the developer hub is extremely useful. In addition to that, being able to provide developers with recipes that guide them on how to develop more challenging concepts & features is very valuable. Readme takes a lot of the work out of surfacing content in a way that is useful to developers and lets us focus on the actual content. **What do you dislike about ReadMe?** Some features are not 100% functional yet. Some of our APIs leverage file-uploads and readme's file-upload feature does not work (yet). That being said, the code snippets generated are accurate and helpful even though the 'Try It!' button does not fire off a successful API call. 8/3/2022 update - readme has improved the file upload functionality and now our developers are able to test even more effectively than before. Thanks readme team! **What problems is ReadMe solving and how is that benefiting you?** Using readme has allowed us to adjust our collaboration workflow so more people can collaborate on our docs with less friction. On top of that, we have had challenges in the past with surfacing our technical docs in a way that is digestible for developers and Readme has alleviated a lot of that with the way content is organized out of the box. ### 29. Just excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Ori M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ReadMe?** Great integration with OpenAI. Lovely design and UI, really professional. Documentaion area is flawless. **What do you dislike about ReadMe?** "Guides" section is a bit buggy, so I avoided. There seems to be a way of adding custom variables, but this is not well documented. **What problems is ReadMe solving and how is that benefiting you?** I need to display documentation to my API users. ReadMe displays my OpenAI file. ### 30. Simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about ReadMe?** Simple and effective markdown editor and guide creation. Automatically builds REST API reference from open API spec, which keeps the reference data update to date at all times. Version control is nice to have as well as new integration are launched. **What do you dislike about ReadMe?** There could be stronger branding elements and more widget options within the guides, mainly to consolidate more general documentation/help guides in a single place. Also an email capture option would be awesome. **What problems is ReadMe solving and how is that benefiting you?** We needed better developer API docs and a simple way to launch them. We also needed a solution that supported both OpenAPI specs as well as custom specs, and Readme.io was able to do both. ### 31. Great Product for a Pro Dev Focused Company **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie S. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about ReadMe?** The built-in API test environments. The ease of updating and reordering the menus. The suggestable edits by users. Easy integration with intercom. **What do you dislike about ReadMe?** Need a better way to capture feature request and show a roadmap. (Would eliminate another provider of ours) **What problems is ReadMe solving and how is that benefiting you?** ReadMe allows me to tests APIs immediately without leaving the docs. ### 32. Slick product, works as advertised. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about ReadMe?** Save us a tonne of time on documentation and changelogs. The admin interface is easy to use, and let's us focus on content. The changelog feature is cute with subtle graphics for item categorizations, and hence easy to glance. **What do you dislike about ReadMe?** Nothing much, TBH. Do more webinars or QnA sessions for customer success so that we use 90% of its features and not the minimum 50% that we currently do :). **What problems is ReadMe solving and how is that benefiting you?** We don't have to host documentation for our API ourselves. ### 33. ReadMe is easy to use and designed well for simple APIs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2022 **What do you like best about ReadMe?** ReadMe offers best practices right in the box. You don't need much background in good API development as simply following all the steps helps. It supports markdown and the UX looks and feels good. There is a lot of automated features like suggestions, changelogs, home pages, code snippet that automates the process. **What do you dislike about ReadMe?** Full OpenAPI 3.0 support is still quite lacking. In our case have to make a script that crawls all our objects so that ReadMe is unable to process it naturally. It does not have a native notion of what a shared Shema is. This is where Redoc excels at. **What problems is ReadMe solving and how is that benefiting you?** Saving us a lot of time with building a developer portal. We don't see fancy customization and mainly need to build stuff using very little time. ### 34. Quick efficient tool for online documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Ramses A. | PreSales Head, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about ReadMe?** Different tools to write documentation for different types of projects **What do you dislike about ReadMe?** Too many formats make difficult to make a homogeneous documentation **What problems is ReadMe solving and how is that benefiting you?** Creating, collaborating and publishing online documentation for different kind of projects ### 35. Quickly and easily create technical docs that people will love **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew S. | Advisory Board Member, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about ReadMe?** From an administration perspective, the CI integration made it very easy for our entire technical team of engineers to be able to contribute to documentation writing. On the end user side, the navigation, permalinks, and real-time API tests are very cool. The Recipes are a great feature that we will be increasingly taking advantage of. **What do you dislike about ReadMe?** We are early users so we do not see much to dislike at the moment. It is very tailored to technical documentation, it would be nice to be able to consolidate all of our product resources in one place. That doesn't seem realistic with Readme. **What problems is ReadMe solving and how is that benefiting you?** Readme stores, organizes, and displays our technical product documentation. This includes our API docs and technical setup. We host code examples and "how-tos" as well ### 36. Readme is the go-to solution for Developer Hubs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about ReadMe?** Readme is super easy to onboard and set up. We liked that they support both Swagger-based API docs as well as manually written ones. This gives the flexibility enough to cater to our business needs. **What do you dislike about ReadMe?** Nothing much really. The only thing we found problematic is that if the API requires a file as input, it doesn't work if the customer directly try it via the Developer Hub. **What problems is ReadMe solving and how is that benefiting you?** It helped us rebuild our client-facing documentation website, including both the user guides as well as developer hubs. Making it super easy for customer to understand and follow ### 37. Great product for simple, clean customer documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about ReadMe?** -really easy to use guides -integrations for simple formatting (bold, italicize, link, integrations) - this allows for enough expression without cluttering the page -very responsive support team **What do you dislike about ReadMe?** -landing page after login is rather confusing, lots of different widgets and options -formatting text options take a while to get used to -interface for suggesting and merging edits is a bit confusing **What problems is ReadMe solving and how is that benefiting you?** Creating simple technical documentation that can be easily shared with our client base. This product doesn't provide a lot of different options - which actually makes it really easy to get started and get the documentation off the ground ### 38. Great software an amazing team **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas B. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about ReadMe?** Documenting APIs, both for OpenAPI specs and custom ones, was easy to do. The CMS system is simple and easy to use and never had an issue with losing work. Fast and responsive. **What do you dislike about ReadMe?** I wish there was a dark mode (although apparently one is coming) and more default theme options, although they do support custom CSS. **Recommendations to others considering ReadMe:** Exactly the tool we were looking for to improve our developer and API documentation. **What problems is ReadMe solving and how is that benefiting you?** We needed better developer API docs and needed a great turn-key solution. We also needed a solution that supported both OpenAPI specs as well as custom specs, and Readme.io was able to do both. ### 39. Clear and standardized docs, easy to use and share API documentation **Rating:** 5.0/5.0 stars **Reviewed by:** Ramakant S. | Technical Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about ReadMe?** 1. Easy to use. 2. Ease of sharing the request response as curl 3. Headers are set once and is used accross **What do you dislike about ReadMe?** 1. Copy Paste of table is difficult - you have to first make it a raw/code and then paste 2. Cannot set two different types to same key i.e object or null **What problems is ReadMe solving and how is that benefiting you?** It's fast and easy to showcase API integrations where there are multiple scenarios - especially multiple request and responses ### 40. API documentation has never been easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about ReadMe?** Simple to use, very easy onboarding, super helpful team **What do you dislike about ReadMe?** Cant modify when swagger is used - could be helpful to tweak auto generated docs **What problems is ReadMe solving and how is that benefiting you?** Documentation to our users - saved me weeks of SW developer work ### 41. The ultimate documentation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about ReadMe?** I love that ReadMe allows us to build a variety of content including change logs and guides. It is easy to use and the content created is rich and engaging for readers. **What do you dislike about ReadMe?** Nothing, we really like the product at InSkill **What problems is ReadMe solving and how is that benefiting you?** ReadMe lets us maintain all of our published documentation in one place. ### 42. An Easy Solution for Deploying REST API Docs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about ReadMe?** ReadMe greatly simplifies deploying API docs to our userbase, with easy CI setup and straightforward processes for configuring layout and navigation. **What do you dislike about ReadMe?** Some customization options could be useful to have, but aren't available yet - like renaming certain sections in accordance with what our team uses ("workflow samples" instead of "recipes", for example). **What problems is ReadMe solving and how is that benefiting you?** ReadMe makes it easy to present user-friendly REST docs to an audience that may not necessarily know how to interpret a Swagger page. ### 43. Easy to use, looks great, fantastic support **Rating:** 5.0/5.0 stars **Reviewed by:** Espen S. | Product Manager, API, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about ReadMe?** Support is amazing, and the product makes it super easy to generate good looking docs **What do you dislike about ReadMe?** I always want more configuration, but readme is pretty great. **What problems is ReadMe solving and how is that benefiting you?** Readme helps API first companies generate great docs easily ### 44. Readme at SmartReach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2022 **What do you like best about ReadMe?** Updating and adding help aricles, and a seamless UI for users **What do you dislike about ReadMe?** The features are very restricted in the basic plan **What problems is ReadMe solving and how is that benefiting you?** Solving help article related problems, adding articles related to our tool ### 45. Good software, horrible support **Rating:** 2.0/5.0 stars **Reviewed by:** Eduardo A. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2019 **What do you like best about ReadMe?** Readme's software is pretty good. The dashboard and developer hub looks great right out of the box, something I couldn't easily find elsewhere. The integration with swagger works well. **What do you dislike about ReadMe?** I feel like these guys are winging it. Support has been horrible from day one. They'll see your request and simply not respond; will tell you reported bugs are being worked on but will never get to fix them. Their newest product, Metrics, was launched a few months ago. As soon as they launched it I reported a breaking bug with the middleware they use, Cloudflare. That bug still hasn't been fixed. They are taking money from customers knowing that the product they're selling doesn't work. **What problems is ReadMe solving and how is that benefiting you?** Developer hub and API documentation ### 46. Amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2019 **What do you like best about ReadMe?** It’s user friendly and easy to access and read **What do you dislike about ReadMe?** Performance is very slow and takes time to open **What problems is ReadMe solving and how is that benefiting you?** Online books - [View ReadMe pricing details and edition comparison](https://www.g2.com/products/readme/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+19%3A36%3A32+-0500&secure%5Bsession_id%5D=c350a263-cdfb-4848-98a5-4912b6f3a0c5&secure%5Btoken%5D=57cfd40fbbffcf23a0e0998b911ebd83a61e8340b4e2c0dd95f11e98c55b2513&format=llm_user) ## ReadMe Integrations - [GitHub](https://www.g2.com/products/github/reviews) ## ReadMe Features **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Customization** - SEO - API Contracts - Change Management **Knowledge Base** - Q & A - Link Sharing - Searchable **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Organization** - Respository - Third-Party Integration - Access Management **Security** - Verification - Role-Based Permission - Public vs Private **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Communication** - Social Features - Tagging - Upload - Comments ## Top ReadMe Alternatives - [Document360](https://www.g2.com/products/document360/reviews) - 4.7/5.0 (511 reviews) - [Stoplight](https://www.g2.com/products/stoplight/reviews) - 4.4/5.0 (333 reviews) - [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) - 4.4/5.0 (483 reviews)