Hub Pricing Overview

Hub does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

Hub's pricing is best suited for mid-market organizations of 51 to 1,000 employees, which represent the dominant reviewer segment in G2 data on Hub. Industries including insurance, healthcare, financial services, leisure, and nonprofits appear most frequently among G2 reviewers, with nonprofits benefiting from an automatic 20% discount. Hub's per-user annual license scales well for distributed teams needing centralized communications, document management, and employee engagement tools. G2 reviews of Hub also show enterprise deployments exceeding 1,000 employees across aviation, education, and hospitality. Small businesses use Hub successfully, though a handful of G2 reviewers at that scale flag pricing as a consideration relative to their size.

Hub does not offer a permanent free tier. According to G2's pricing data for Hub, the free option is a branded trial with full admin permissions, custom branding, a custom URL, and unrestricted feature access, functioning as a full evaluation environment rather than a stripped-down version. Hub's paid annual license unlocks the same feature set on a permanent basis, adding cloud hosting, maintenance, automatic lifetime upgrades, and award-winning support. The key distinction is continuity and support: the trial is time-unlimited for evaluation but lacks the ongoing infrastructure, SLA-backed support, and integrations such as Slack, MS Teams, and SSO that G2 reviewers of Hub frequently cite as operationally essential.

G2 reviewers of Hub consistently rate it 4.5/5, with multiple users explicitly citing affordability as a standout advantage over competing intranet platforms. G2 reviews of Hub from nonprofit and small business users highlight the 20% nonprofit discount as a meaningful differentiator. Reviewers across mid-market and enterprise segments report strong ROI through reduced email volume, streamlined document management, and improved internal communications. A small number of G2 users flag price as a concern, particularly smaller teams, but high ratings alongside those mentions suggest Hub delivers on its promise. The all-inclusive annual license with no feature gating and lifetime upgrades reinforces the value case for most buyers.