# Quilt Reviews **Vendor:** Quilt **Category:** [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms) **Average Rating:** 4.9/5.0 **Total Reviews:** 16 ## About Quilt Quilt is building knowledge assistants for GTM teams. Our knowledge platform provides a comprehensive view of your organization’s data, allowing content to stay up-to-date without manual maintenance. Our knowledge assistants are available anywhere, from RFPs to Slack to live customer conversations. Solutions and GTM teams at Rubrik, Webflow, Watershed, Ashby, CaptivateIQ, Handle, Decagon, Kumo.ai, and more trust Quilt to empower their work. - Quilt is saving solutions teams thousands of hours a year by automating Q&A and response generation - Quilt has seamless integration with your tools (Google Suite, Confluence, Notion, Zoom) and keeps your knowledge up-to-date without needing manual maintenance - Quilt allows for same-day turnaround of RFPs and security questionnaires with a fully automated first pass - Strong data security (SOC 2 Type II compliant, TLS 1.2/1.3, AES-256 at-rest and in-transit encryption, data isolation for each customer) Quilt is headquartered in San Francisco and backed by Sequoia Capital. Request a demo at https://quilt.app to get started. ## Quilt Pros & Cons **What users like:** - Users find Quilt to be a **huge time-saver** , significantly reducing hours spent on RFPs and improving efficiency. (7 reviews) - Users find Quilt very **easy to use** , appreciating its intuitive design that saves time and reduces stress. (6 reviews) - Users value the **fast response** of Quilt's team, who promptly address feature gaps and enhance functionality. (5 reviews) - Users love the **fast RFP completion** of Quilt, significantly reducing stress and saving valuable time for busy schedules. (5 reviews) - Users find Quilt to be a **huge time saver** , significantly reducing the effort needed for complex RFPs. (4 reviews) - Customer Support (3 reviews) - Daily Use (3 reviews) - Easy Setup (3 reviews) - Users commend Quilt's **excellent team responsiveness** , significantly enhancing efficiency and streamlining RFP processes. (3 reviews) - Intuitive (3 reviews) **What users dislike:** - Users report **integration issues** with Quilt, particularly with multi-language support and compatibility with other platforms. (2 reviews) - Users highlight **limitations in multi-language support** and desire for better compatibility with formats like Google Docs and PDFs. (2 reviews) - Users note the **limited features** of Quilt, especially the lack of integrations and enterprise-grade reporting. (2 reviews) - Users note the **limited functionality** of Quilt, wishing for support for more formats and advanced reporting features. (2 reviews) - Users feel that Quilt lacks **support for various formats** and essential functionality like enterprise-grade reporting. (2 reviews) - Access Limitations (1 reviews) - Editing Issues (1 reviews) - Formatting Issues (1 reviews) - Inaccuracy (1 reviews) - Inadequate Reporting (1 reviews) ## Quilt Reviews ### 1. Excellent solution for RFPs, security questionnaires, and cross-functional KB uses **Rating:** 5.0/5.0 stars **Reviewed by:** Scott S. | Sales Engineering Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Quilt?** Quilt solved a critical pain point for us with RFPs. It took an average of 10 hours to fill one out, taking up valuable AE and SA time. All the knowledge needed to fill them out was in our docs and internal knowledgebases, so it was a perfect use case for an AI tool - we were able to cut the average response time by 90%. Setting it up is really easy and they've got a browser plugin that lets you inline edit responses. Our team was able to adopt it quickly and uses it internally all the time. The team at Quilt is also highly responsive to feedback, and continually updated it to integrate into other tools in the stack, such as Confluence, internal pages, and completed surveys. **What do you dislike about Quilt?** I don't think I disliked anything in particular, all the AI tools out there are relatively new, so I think continuing their expansion of its capabilities beyond the current RFP/RFI focus would be great. **What problems is Quilt solving and how is that benefiting you?** Quilt is giving our teams time back by accurately answering 80-90% of customer questions that come in. This is giving us the ability to respond to customers more quickly, and allowing our teams to stay focused on the work that brings in revenue. ### 2. Less time in spreadsheets, more time for work that moves deals forward. **Rating:** 5.0/5.0 stars **Reviewed by:** Chapman S. | Head of Solutions Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Quilt?** Quilt has cut the time it takes our team to complete RFP's from days to hours - being able to quickly generate and review responses to RFPs has saved us tons of time, and increased our capacity to participate in RFP's more broadly. The knowledge assistant has also been tremendous for quickly answering ad-hoc questions, or confirming information. The Quilt team has also been super helpful in ensuring a timeley implementation and integration with our knowledge base. They also listen to our feedback and proactively spot & communicate potential issues. **What do you dislike about Quilt?** The UI for reviewing RFP's in app can be challenging at times when working on large sheets, or collaborating with multiple people on responses, but citations in UI are helpful. **What problems is Quilt solving and how is that benefiting you?** Quilt is automating a large part of our RFP process, meaning our team spends less time manually answering questions in huge RFP documents, and can focus on call prep. proposal building, research, and demos. ### 3. A wonderful tool that changed our whole outlook on RFPs **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Director Solutions Consulting - Head of SCs, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2024 **What do you like best about Quilt?** My team has used Quilt to transform the way we handle both RFPs and Security Questionnaires. They're always a time consuming part of the sales process and they come at the worst times. Thankfully Quilt has reduced the time to fill these out by 80% since we started using it, and the best part is that it continues to improve in its accuracy the more we use it. Here are a few quotes from my team: “Quilt is especially helpful because we often get last-minute security docs at the end of the month - being able to rip through hundreds of nuanced questions quickly is invaluable for deal velocity." “If I don't know an answer offhand, and can't find it within the first 20 minutes of searching our resources, it typically takes a day or 2 to hear back from the person with this specialized knowledge. With Quilt, at the very least, I can upload that esoteric knowledge and avoid another 48-hour delay moving forward” "The biggest value add here in my opinion is that it's pulling from Slack, Confluence, and Google Drive, the semi-structured places where the vast majority of the questions we want answered lives. Then it references back to what it found, and helps summarize. The "search within a doc" piece is nice, but the "ask a general question and have it pull from all sources for the answer" is the killer app imo" I especially love the ease of use that comes with the multiple answer modalities including the Chrome Extension that lets you answer directly in Google Sheets. **What do you dislike about Quilt?** I think the biggest area for improvement would be in digesting more questionnaire formats at scale, especially PDF and Word **What problems is Quilt solving and how is that benefiting you?** Quilt is primarily working with us to solve RFP and Security Questionnaire answer automation, and it has reduced the time it takes us to answer these documents by about 80% ### 4. RFP Automation Enhancing Response Speed and Quality for Key Prospective Customers **Rating:** 5.0/5.0 stars **Reviewed by:** Everhard O. | Sales Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Quilt?** Quilt significantly reduces the time spent filling out complex RFPs for prospective customers. Managing a large volume of RFPs myself every quarter, I’ve found Quilt to be a game changer, and the long-term value (ROI) it offers is a no-brainer. I especially like the Chrome extension, as it is really easy to use—one click, and you have your answer directly in your Google Sheet, no matter how technical. The team has been extremely supportive, helping us properly nurture our knowledge base. **What do you dislike about Quilt?** There are some limitations in the multi-language capabilities, but they have improved over time. Additionally, compatibility with other files, like Google Docs, would be great. **What problems is Quilt solving and how is that benefiting you?** It is reducing the time we take to respond to key prospective customers by at least 50%. ### 5. Bring on ALL the RFPs! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Mid-Market Solutions Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Quilt?** As a Solutions Engineer, I used to dread filling out RFPs sorting through documents, crafting responses, and making sure everything was aligned was incredibly time-consuming. Quilt completely changed that for me. Qulit understands the context of questions and delivers responses that are technical accuracy. The amount of time I’ve saved is huge! Instead of focusing on repetitive, tedious questions, I can now spend more time focused on our customer pains and crafting a compelling demo. **What do you dislike about Quilt?** No complaints because before Quilt, RFPs were a major time-suck. Now, with Quilt handling most of the groundwork, I’ve cut my time spent on RFPs by MORE than HALF. **What problems is Quilt solving and how is that benefiting you?** By automating the majority of the responses, we’re able to respond to customers faster, without sacrificing quality. This has freed up our teams to focus on higher-value work that drives revenue, rather than getting bogged down with routine, repetitive tasks. The time saved has had a direct impact on both our productivity and the bottom line. ### 6. Goodbye to manual RFPs!! **Rating:** 5.0/5.0 stars **Reviewed by:** TaMia M. | Principal Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Quilt?** Quilt has been an absolute game-changer for me, saving hours of work that I used to spend manually completing RFPs. Its intuitive AI and machine learning capabilities have streamlined the entire process, making it incredibly efficient and, and more importantly, stress-free. I no longer need to carve out time in my busy schedule just for RFPs! **What do you dislike about Quilt?** It would be great if Quilt could support a variety of formats, like Word documents, Google Sheets, or PDFs. **What problems is Quilt solving and how is that benefiting you?** Quilt has fully automated our RFP process, reducing response time, improving accuracy, and eliminating the need for manual effort ### 7. Complete time saver, changed the game for us on RFPs. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam F. | Director Sales Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Quilt?** Quilt is absolutely a time saver. After using legacy RFP tools for decades, Quilt is a breath of fresh air for us. I no longer have to manage responses to questions or worry about outdated responses. Gone are review cycles for questions. Today, I just uploaded new source documents, and the answers are updated on the next RFP. I have had customers respond, puzzled about how I answered the RFP so fast. **What do you dislike about Quilt?** The UI can still use some touch-up work, but Quilt is quick on customer feedback and constantly adding new features. **What problems is Quilt solving and how is that benefiting you?** Quilt has saved a lot of work on the broader team. I am no longer chasing down different departments for updated answers to RFP questions. I simple maintain the source documents and let Quilt AI incorporate that into the next RFP. ### 8. Easy to use, impactful tool for answering RFPs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Quilt?** The team is excellent and extremely responsive, including providing data and building functionality for us when there have been critical feature gaps. The software works well and has been a huge time saver for our sales and sales engineering teams. The team has been making use of the Chrome Extension, web tool, and Slack app, all of which generally work well. Setting it up was quite easy. **What do you dislike about Quilt?** It's a newer tool, so some functionality, such as enterprise-grade reporting, doesn't exist yet. **What problems is Quilt solving and how is that benefiting you?** RFPs are quite time consuming for us, and we get a lot of them. Quilt helps us save a lot of time by helping us maintain a central knowledge repository, then peppering in AI-based insights on top of those answers to help us quickly and accurately respond to RFPs as part of our sales process. ### 9. Quilt automates away non-strategic tasks and scaled our Solution team. **Rating:** 5.0/5.0 stars **Reviewed by:** Zach L. | Head of Solutions Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Quilt?** Quilt provides a single knowledge layer for answers with a clean UX, it was/is the easiest way to scale across sophisticated mult-product expertise required to make our team and customers successful. **What do you dislike about Quilt?** Could do more to fully engage customers to continually provide feedback and improve answers. **What problems is Quilt solving and how is that benefiting you?** Quilt is incredibly helpful for complex products that require a lot of domain knowledge to get up-to-speed. They have a killer "virtual SE" product on the roadmap that will be launching soon. ### 10. Saves me hours every week! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Quilt?** Quilt is a game-changer for completing RFP's. I've been impressed by the quality of auto-generated answers, and I've been surprised by how often I've used their ad-hoc AI chatbot. Hard to imagine going back to life without it! **What do you dislike about Quilt?** Some of the UX doesn't quite match the convenience of spreadsheets – edit histories can be funky, and formatting is fairly inflexible. **What problems is Quilt solving and how is that benefiting you?** Quilt helps me expedite RFI & RFP completion. Starting with a pre-filled draft saves me hours of time each month. ### 11. Quilt reduces the time it takes for our team to answer security questionnaires **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about Quilt?** Allowed SEs to quickly answer questions from the sales team far faster than our normal process of digging through documentation and past Slack threads **What do you dislike about Quilt?** Sometimes cannot find information if the wording of the query is not similar to how the information is stored in the source documents. **What problems is Quilt solving and how is that benefiting you?** We were able to get Quilt to accurately answer ~70-80% of a simulated RFP, saving SEs valuable time and effort. When we announced Quilt to the team, there was palpable excitement since it automates some of the most time consuming parts of being an SE. ### 12. Huge time saver for security questionnaire **Rating:** 5.0/5.0 stars **Reviewed by:** Benoit B. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Quilt?** Quick and easy to set-up and use. Far more intuitive and precise than most of other AI-native knowledge management tools. Also, exceptional user support. **What do you dislike about Quilt?** Limited integrations at this point in time. **What problems is Quilt solving and how is that benefiting you?** Rapdily access technical details to craft content and respond to customer questions. ### 13. So so helpful for automating our security questionnaires! **Rating:** 5.0/5.0 stars **Reviewed by:** Marty K. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Quilt?** I hate filling out security questionnaires. Quilt helps us close them way way faster. I've been using it a few times a week. **What do you dislike about Quilt?** Would love to see more documentation, given the full breadth of their product! **What problems is Quilt solving and how is that benefiting you?** It's helping my team more quickly answer security questionnaire questions. These are usually huge deal hold-ups. ### 14. Security questionnaires are a key bottleneck to closing customers. Quilt's made it a piece of cake! **Rating:** 5.0/5.0 stars **Reviewed by:** Anish A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Quilt?** Our efficiency in closing customers has skyrocketed because of Quilt! Security questionnaires take forever and we always procrastinated on it because there was more impactful work to be done. Now filling them out can happen instantly! **What do you dislike about Quilt?** Quilt can do so much, I'd like to know all the various features I can potentially use at the right time! **What problems is Quilt solving and how is that benefiting you?** Significantly reducing the time taken to train new sales engineers, and solving a key bottleneck for them, which is currnently technical questions around security. ### 15. Easiest way to complete RFPs **Rating:** 5.0/5.0 stars **Reviewed by:** Fahad A. | Founding GTM, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Quilt?** Ease of use and how it fits naturally into the regular workflow -- no extra steps **What do you dislike about Quilt?** There's not much I dislike. RFPs generally take a significant amount of time. Quilt makes it easy. **What problems is Quilt solving and how is that benefiting you?** Completing RFPs ### 16. Great app for sales engineers **Rating:** 5.0/5.0 stars **Reviewed by:** Momo O. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Quilt?** - Fast RFP completion - reduces ramp up time for sales reps **What do you dislike about Quilt?** - Relatively early team and stage of company **What problems is Quilt solving and how is that benefiting you?** - RFP spreadsheet competion - Rep ramp up - Rep <> Engineering back and forth - [View Quilt pricing details and edition comparison](https://www.g2.com/products/quilt-app/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A22%3A58+-0500&secure%5Bsession_id%5D=9bcab5fd-2ae1-41b9-a6c8-4ef82b91ee57&secure%5Btoken%5D=7a048f0c9e12de94b372cdf8c99a08c0a423e3f4978837b7251bfb23b6a581bc&format=llm_user) ## Quilt Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Account Options** - Single Sign-On (SSO) - Social Login - Reputation System - Topic Subscription - Bookmarking - History **Knowledge Base** - Q & A - Link Sharing - Searchable **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Q&A Tools** - Tags - Commenting System - Notifications - Voting - Integrations - Knowledge Integrations - Embedding - Formatting - Analytics **Security** - Verification - Role-Based Permission - Public vs Private **Performance Analysis** - Coaching - Peformance Tracking **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Sales Analysis** - ROI Forecasting - Sales Forecasting **Communication** - Social Features - Tagging - Upload - Comments **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Quilt Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,194 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,576 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,151 reviews)