Best Conversation Intelligence Software - Page 8
Conversation intelligence (CI) software records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights. CI software can be used by businesses to take notes on key conversations with potential buyers, identify risky or noncompliant topics of conversation, coach new sales representatives on best practices, and any other use cases that can be used from the analysis and transcription of sales calls.
Sales coaching software is a related software that generally offers conversation intelligence capabilities but focuses less on analyzing the transcription and text of a call and more on the language, cadence, and technique of the sales representative. Additionally, sales coaching software provides separate features for sales representatives to easily view and organize sales deals that are in the pipeline.
To qualify for inclusion in the Conversation Intelligence (CI) category, a product must:
Featured Conversation Intelligence Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Echo AI (formerly known as Pathlight), transforms how organizations engage with their customers with its groundbreaking Conversation Intelligence platform. Leveraging advanced generative AI, Echo AI a
- 60% Mid-Market
- 20% Enterprise
1,470 Twitter followers
- Overview
- User Satisfaction
- Seller Details
With Inbox Automation, Voice AI, Chatbots and Digital Assistants all in a single, no code platform, Logicdialog seamlessly adds a layer of Gen AI powered automation to any business. Clients using Log
- 80% Mid-Market
- 20% Small-Business
761 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Customers are the lifeblood of any company. And their voice—what they say, need and want—matters. NEXT is a customer intelligence platform that turns customer interaction data—from Gong, Zoom, Qual
- 41% Mid-Market
- 35% Enterprise
- Overview
- User Satisfaction
- Seller Details
OnePgr is a complete meeting and collaboration platform, delivered as a single application, fundamentally changing the way sales, customer support, and other teams communicate. From conversations ran
- 50% Mid-Market
- 50% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage w
- District Manager
- Sports
- Human Resources
- 35% Enterprise
- 35% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CustomerIQ automates administrative tasks like CRM data entry, surfaces relevant content, and extracts insights to shorten sales cycles. Purpose-built for teams, CustomerIQ's AI notetaker records,
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Demodesk Meeting is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterpris
- Customer Success Manager
- Sales Manager
- Computer Software
- Financial Services
- 53% Mid-Market
- 40% Small-Business
259 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Meetingflow powers customer meeting optimization for collaborative teams Built specifically for teams with strategic, collaborative revenue motions, reps are better prepared, more engaged and follow
- 53% Small-Business
- 40% Mid-Market
14 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Praiz extracts actionable & accurate data from your meetings then automatically feeds your CRM where you need it.
- 75% Small-Business
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Ringostat is an AI-Powered Business Phone & Marketing Performance Platform. Ringostat helps to build effective communication with the client, optimize marketing in terms of payback, and increas
- Marketing and Advertising
- Information Technology and Services
- 64% Small-Business
- 36% Mid-Market
234 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Simpleem is an AI-powered software (Web-Platform or API) that helps businesses - qualify leads 3X faster with AI-based prediction score - close more deals by 35% - increase retention and upselling u
- 50% Small-Business
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
telli is an AI Call Automation Platform designed to streamline outbound sales and customer communication for large B2C companies. By leveraging Conversational AI, telli enables businesses to automate
- 45% Small-Business
- 36% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Turn your sales meetings into actionable insights with Call IQ by Klenty. Seamlessly integrating with Google Workspace, MS Teams & Zoom, Pipedrive, HubSpot, Zoho CRM, Call IQ helps you improve yo
- 33% Enterprise
- 33% Mid-Market
509 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Call Journey CI automates customer intelligence storytelling, uncovering experience transformation opportunities in vast communication data. We take customer intelligence to new frontiers using purpo
- 75% Mid-Market
- 25% Small-Business
909 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you t
- Owner
- Marketing and Advertising
- Automotive
- 52% Small-Business
- 43% Mid-Market
1,781 Twitter followers
