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Insight7 Reviews & Product Details

Insight7 is a call analytics platform for customer facing teams. It automatically analyzes CX, Sales, and Research calls to uncover insights that drive revenue, spot upsell opportunities, and improve service quality. With multilingual support and strong data security measures like GDPR and SOC2 compliance, leaders can use the platform to identify trends, coach team members, and enhance training programs, turning every customer conversation into actionable intelligence that boosts performance and growth.

Seller

Insight7.io

Languages Supported

Afrikaans, Bosnian, Czech, Welsh, Danish, German, English, French, Haitian, Hindi, Hungarian, Japanese, Turkish

Product Description

Insight7 is an AI-powered customer research tool that helps product teams get insights 10x faster from customer feedback, saving hundreds of hours spent on manual analysis. Product teams can visualize themes, insights and sentiments from customer feedback in seconds and understand pain points, opportunities and know what to prioritize and build.

Overview by

Odun Odubanjo

Pricing

Pricing provided by Insight7.

Starter

$19.00

1 User Per Month

Basic

$49.00

1 User Per Month

View More Pricing Information

Top-Rated Alternatives

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Insight7 Media

Insight7 Demo - Insight7 - Comprehensive Call Analysis

Achieve full coverage call analysis for quality, compliance, and sales opportunities. No more call sampling.

Insight7 Demo - Analyze At Scale, Effortlessly

Transcribe and analyze bulk data (audio, video, text, transcripts) across 60+ languages in seconds with enterprise level security and PII redaction.

Insight7 Demo - Automate Reports & Scorecards

Automatically generate reports and scorecards with actionable insights using templates.

Automatically extract themes, key quotes, and highlight reels instantly from conversations at scale.

Insight7 Reviews (13)

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Verified User in Telecommunications

Small-Business (50 or fewer emp.)

10/13/2025

"Better experience with Insight7"

4/5

What do you like best about Insight7?

This tool is helpful during quality assurance because it provides an objective perspective on the call. It also allows for notes to be left regarding areas where improvement is needed. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

The tool can only provide 3 free output. Review collected by and hosted on G2.com.

Meghan G.

Consultant

Small-Business (50 or fewer emp.)

11/26/2024

"One of the best research support platforms"

5/5

What do you like best about Insight7?

Insight& is easy to use and has a user-friendly interface. I appreciate how simple the platform is while providing powerful insights. It has been easy to integrate into my work and trust that it will provide data insights that are true. Using Insight7 has saved me A LOT of time in analyzing qualitative data, without sacrificing quality of findings. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

I don't have any downsides or dislikes about the platform. I have had an overall positive experience. Review collected by and hosted on G2.com.

Adedayo O.

Group Head Human Resources

Mid-Market (51-1000 emp.)

10/25/2024

"Amazing Tool In Providing Prompt Feedback To Our Clients and Enhancing Their Businesses"

5/5

What do you like best about Insight7?

Insight7 has truly transformed the way our team works! It’s boosted our productivity and streamlined time management. By getting the right insights from our clients, we can now respond quickly and accurately to their concerns, delivering on our promise to enhance their businesses and drive success. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

We have yet to encounter any issues as the user interface is seamless and easy to use. Review collected by and hosted on G2.com.

What problems is Insight7 solving and how is that benefiting you?

Janosch B.

Lead Foresight & Intelligence

Small-Business (50 or fewer emp.)

11/27/2024

"Great tool for multiple video or transprict AI analysis"

4.5/5

What do you like best about Insight7?

We use Insight7 to analyze multiple videos at once to receive insights from qual interviews with global experts. Insight7 has made our research process faster and more insightful. We love to have the ability to analyze multiple transcripts at once to summarize and compare the insights. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

There are some features regarding visualization and the accuracy of AI analytics that can be improved. But Insight7 is a young company and we believe in their potential to improve these features. Review collected by and hosted on G2.com.

Kevin S.

Partner, Strategy Director

Small-Business (50 or fewer emp.)

11/26/2024

"Highly recommend this for anyone engaged in market research and marketing strategy."

5/5

What do you like best about Insight7?

It saves me so much time by summarizing transcripts of focus groups, aggregating insights and consolodating key points from multiple background documents. It's easy to learn and their support team is super responsive. I like the interface and capabilities are being added and improved regularly. It's a great value and has saved me from days and days of tedious evaluation work. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

There's honestly not anything to dislike. Review collected by and hosted on G2.com.

Temi A.

Product Manager

Enterprise (> 1000 emp.)

11/18/2024

"This is one of my favourite apps for work!"

5/5

What do you like best about Insight7?

This app is excellent for uncovering valuable insights from large datasets. It has proven to be highly reliable, helping me identify opportunities I might have otherwise overlooked Review collected by and hosted on G2.com.

What do you dislike about Insight7?

I wish the tool can integrate with more products like JIRA, AHA etc. Review collected by and hosted on G2.com.

What problems is Insight7 solving and how is that benefiting you?

Insight7 is an invaluable tool for identifying key customer pain points by analyzing data from support tickets, customer interviews, and feedback. It consolidates and organizes these insights, providing a clear understanding of customer needs and challenges. This information plays a crucial role in shaping my product roadmaps and prioritizing features effectively Review collected by and hosted on G2.com.

Femisayo O.

Head, Product Management

Mid-Market (51-1000 emp.)

11/6/2024

"Insight7 has greatly enhanced our ability to gather and analyze qualitative data"

5/5

What do you like best about Insight7?

The customization options for categorizing insights are excellent. We can tailor the categories to our specific research needs, making it easier to sift through data. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

I wish there were more robust features for visualizing data trends over time. It would help us in identifying long-term patterns. Review collected by and hosted on G2.com.

Chinenye C.

Senior Product Manager

Small-Business (50 or fewer emp.)

11/5/2024

"Effiicient tool for my research"

4.5/5

What do you like best about Insight7?

The display of the report makes it easy to digest and action. It is easy to use and the interface is inituative. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

I have not spotted any downside in using insight7. It provided me the things i need and i can't wait for the new updates. Review collected by and hosted on G2.com.

Adrienne H.

Marketing & Strategic Communications Consultant

Small-Business (50 or fewer emp.)

5/15/2024

"Love this Product!! So helpful to my process."

4.5/5

What do you like best about Insight7?

Insight7 saved me significant time by quickly providing insightful analysis across three key areas - behaviors, pain points, and desires - along with actionable metrics for improvement opportunities. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

Nothing in particular. It meets my needs very well. I would love for them to add more integrations beyond Google Drive to automatically import my data though. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

11/3/2023

"Analyzing user interviews with Insight7 has made sharing insights with stakeholders easier!"

5/5

What do you like best about Insight7?

The ability to upload files and audio recordings, get concise analysis and share insights easily via a link as well as a great customer support team who are ready to provide guidance swiftly.

Additionally, it was very easy to sign up on the platform. Review collected by and hosted on G2.com.

What do you dislike about Insight7?

Unable to rename or edit document names in my library Review collected by and hosted on G2.com.