Insight7 is a conversation intelligence and AI coaching platform that helps customer-facing teams analyze calls, extract actionable insights, and develop communication skills through AI-powered roleplay simulations.
Organizations looking for a Gong alternative, Chorus alternative, or Yoodli alternative can consolidate their tech stack rather than purchasing separate solutions for call recording, conversation analytics, QA scoring, and rep training.
Key Features and Capabilities:
1. Automated Call Analysis: Transcribes and analyzes customer conversations across sales, CX, and research functions to surface trends, identify upsell opportunities, and flag service quality issues
2. AI Coaching and Roleplay: Team members practice realistic scenarios through AI-generated simulations covering sales objections, customer escalations, and professional communication skills—building confidence outside of live interactions
3. Performance Scoring and QA: Delivers objective conversation scores based on customizable evaluation criteria for consistent assessment and data-driven coaching
4. Multilingual Support: Processes conversations in multiple languages for global teams
5. Enterprise Security: Maintains GDPR and SOC2 compliance for organizations handling sensitive customer information
Target Audience:
Mid-market and enterprise organizations with customer-facing teams in sales, customer success, support, and market research. The platform serves revenue leaders, enablement managers, and L&D professionals who need to scale coaching, maintain quality standards, and convert conversation data into business intelligence.
Seller
Insight7.ioDiscussions
Insight7 CommunityLanguages Supported
Afrikaans, Bosnian, Czech, Welsh, Danish, German, English, French, Haitian, Hindi, Hungarian, Japanese, Turkish
Overview by
Odun Odubanjo
