--- title: HeySam Reviews meta_title: 'HeySam Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how HeySam works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 11 scale: '5' date_modified: '2026-06-24' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HeySam Reviews **Vendor:** HeySam **Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Average Rating:** 4.9/5.0 **Total Reviews:** 11 ## About HeySam Sam is Gong rebuilt: AI-first, Slack-native, backing you up live on calls—and off them—with "tribal knowledge" learned from shadowing your best teammates AI-first? Sam turns calls, emails, and Slack into notes, video summaries, prospect briefs, and CRM updates—no manual work necessary Slack-native? Sam not only delivers this intelligence in Slack, it also lets you "chat with your transcripts" without leaving Slack On-call backup? Sam learns your product, positioning, and objection handling by shadowing your best reps. Use it to support reps in live calls, so every rep can perform at the level of your best Outside-call support? Deploy Sam in Slack to ramp up teammates, in Google Sheets to assist Sales Engineers fill RFPs, or as an "Ask AI" bot on your docs and community to guide customers ## HeySam Pros & Cons **What users like:** - Users appreciate the **easy Slack integration** and accurate transcripts that enhance call referencing and sharing key moments. (5 reviews) - Users highlight the **ease of use** of HeySam, finding its intuitive features enhance efficiency and streamline workflows. (4 reviews) - Users appreciate the **accurate insights** from HeySam, enhancing efficiency and teamwork without disrupting customer interactions. (3 reviews) - Users appreciate the **intuitive Slack integration and conversational AI** of HeySam, enhancing productivity and team alignment. (3 reviews) - Users value HeySam for its **time-saving efficiency** , enhancing productivity and team alignment without interrupting workflows. (3 reviews) - Helpful (3 reviews) - Intuitive (3 reviews) - Users love the **constant retraining from Gong calls** , ensuring HeySam remains relevant and effective for their needs. (2 reviews) - Communication Efficiency (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users find the **product confusion** challenging, especially when handling multiple offerings in RFPs. (1 reviews) - Users experience **inaccurate responses** from HeySam, as it sometimes fails to find the correct LinkedIn profiles. (1 reviews) - Users desire **desktop recording support** , which is currently lacking and affects their overall experience with HeySam. (1 reviews) ## HeySam Reviews ### 1. Incredible AI Sales Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Hina M. | Director of Account Management, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about HeySam?** We've been using HeySam across our Account Management workflows and it’s become a go-to tool for sales intelligence, product support, and call insights. It saves a ton of time and helps our team stay sharp without interuppting customer calls looking for answers. What I like best: The Slack integration and conversational AI are super intuitive, I can ask HeySam questions directly and get fast, accurate answers without switching tools. Call summaries and sizzle reels make debriefs easy and keep the team aligned. It’s a cost-effective alternative to traditional call intelligence tools, especially for startups and mid-sized teams. How it’s helped us: Empowers reps to self-serve product knowledge and answer technical questions confidently. Overall, HeySam increases efficiency and drives better team performance, a valuable tool for any GTM org looking to streamline sales processes. **What do you dislike about HeySam?** Nothing that I can think of! HeySam has been great! **What problems is HeySam solving and how is that benefiting you?** Our product has way too many modules, and it’s nearly impossible to train a rep to know everything, especially since we build so fast. HeySam makes it easy to find the right answer naturally while on a call, without having to dig around or wait to ask someone. ### 2. Prompt-Based Coaching That Drives Rep Development **Rating:** 4.5/5.0 stars **Reviewed by:** John E. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about HeySam?** I like the ability to set up prompts that help guide coaching and development, focusing on the areas that will have the greatest impact on the reps. **What do you dislike about HeySam?** I don’t have any major issues or dislikes, and the team has been very responsive whenever something has come up. **What problems is HeySam solving and how is that benefiting you?** I’ve used Chorus for nearly 10 years, and it was truly groundbreaking at the time. That said, I haven’t seen any significant development to the platform over the last several years. Before working with Hey Sam, I was copying transcripts from Chorus into GPT to look for patterns that could help guide rep training. Hey Sam is the combination I’d been looking for. Recording each call builds a library of content, but with other tools you still have to listen to each call to get value from it. Hey Sam lets me actually use that library and quickly identify meetings that may require my attention. I’ve also set up daily prompts so it proactively sends me a detailed breakdown of calls. ### 3. HeySam saves me so much time **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Solutions Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about HeySam?** I use HeySam across multiple avenues, whether it's Slack, the web app, or using it in RFPs. It's super helpful to me to be able to find answers quickly and efficiently while getting the sources cited. Not only that, but the RFP filler tool is by far my favorite RFP tool I've used. I've used others like Loopio and similar, which feel clunky and claustrophobic. But HeySam let's you work in Google Sheets directly and does it quickly and easily. It's a super simple interface, but let's me fill out an RFP sheet in minutes. It just saves me sooo much time. **What do you dislike about HeySam?** I think overall HeySam does a great job. I would say it can get confusing when you have multiple products, but we've solved that by creating multiple channels with knowledge specific to each product as well as being able to select a drop down when filling out an RFP. But there's some nuance when it comes to selling multiple products together and having to fill out an RFP, but more of a nitpicky thing than anything else. **What problems is HeySam solving and how is that benefiting you?** The main problem that HeySam solves for me is that it helps me be a better SC when it comes to having multiple products that I have to be knowledgeable on. So it gives me quick access to all that knowledge if I need it and it saves me a ton of time when it comes to filling out RFPs which have been the bane of my existence. Now my RFPs take me a tenth of the time that they used to take, letting me work on more value-add activities. ### 4. Helps me save a lot of time **Rating:** 4.5/5.0 stars **Reviewed by:** Talal N. | Solutions Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2025 **What do you like best about HeySam?** It doesn't just help me save time, it helps me do my job. I got it when I was the only Solutions Engineer at my company. I had a lot of RFPs, and it helped get through first passes. Before it, I had to do all of those myself, which is a lot of hard work. Now I just run Sam as a first go and then just review! The team is also very helpful and responsive, which is excellent. **What do you dislike about HeySam?** The one thing to call out is that the web app is still being beefed up, so you have to go to the team for certain things. They're quick and helpful, so it's definitely not a big thing. **What problems is HeySam solving and how is that benefiting you?** Making me be able to support more AEs with just me! ### 5. Standout GTM Intelligence Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about HeySam?** I primarily use the call recording feature and have found it to be both more accurate and intuitive than tools from larger companies in the space. The call summary and short reels that are generated after calls are especially useful. We've pushed HeySam to the limit with some lengthy (3-4 hr) calls and have had no issues with data retention. HeySam does a great job of learning about deals from multiple data sources (calls, slack, etc.). The HeySam team has been great to work with. They're passionate about their product and are rapidly iterating with new features that are genuinely useful. **What do you dislike about HeySam?** No downsides to report so far, we're excited to see what features the team adds in the future. **What problems is HeySam solving and how is that benefiting you?** HeySam promotes knowledge sharing across our GTM org. HeySam helps keeps opportunities organized and on track. ### 6. Easy to use, cost effective with high quality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about HeySam?** Slack integration makes it super easy to find calls and reference specific topics within calls. Sizzle real is great for sharing key moments internally, and the transcripts are super accurate. **What do you dislike about HeySam?** Ease of tagging a customer/deal to a call with multiple email domains. **What problems is HeySam solving and how is that benefiting you?** Video recordings, call summaries and easy reference to any detail within a call. ### 7. Best sales call intelligence for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Umair Q. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about HeySam?** Meeting notetakers like Otter and Fathom tend to be too basic for sales use cases. Gong is very expensive for startups. Sam strikes the right balance of capabilities and cost. I love the video summaries it generates; lets me get a sense of a call without having to read transcripts or summaries **What do you dislike about HeySam?** Sam does this thing where it finds you linkedin profiles for people you’re meeting. I’d say 10% of the times it doesn’t the profile right and there isn’t a way to fix the profile. Minor inconvenience. **What problems is HeySam solving and how is that benefiting you?** Sales call intelligence. Gives me and my cofounder visibility on calls without having to be on every call ### 8. Instant access to verified information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about HeySam?** The speed of the UI and the reference to where it sourced the information from. The support during our trial and ongoing has been amazing too. Lots of features rolled out to cover many areas including bulk completing RFIs **What do you dislike about HeySam?** It can some time be too optimistic with its response and may be better to side with caution however it can usually be referenced to a vague response to a question that it took the information from. Important to provide it with accurate information only. **What problems is HeySam solving and how is that benefiting you?** Instead of asking colleagues questions on slack, can ask HeySam instead and get instant response ### 9. Pretty slick call intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Salman P. | Co-founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about HeySam?** I really like the way it generates a sizzle reel for each sales call I can share with customers. Makes my follow up stand out. Plus, the way they let me edit the reel by just treating the transcript like a Google Doc is very impressive **What do you dislike about HeySam?** Would really love to see them support desktop recording **What problems is HeySam solving and how is that benefiting you?** We use it as a Gong replacement. ### 10. Simple, effective Slackbot for Sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about HeySam?** The Slack interface is pretty straightforward. The best thing though is the ease with which we were able to train it. Took a few hours on our part to share data. **What do you dislike about HeySam?** No complaints so far. It's been smooth sailing. **What problems is HeySam solving and how is that benefiting you?** Reps need to learn the product. Sam gives reps the ability to self-serve their own education and customer questions. ### 11. Great AI Slackbot for GTM team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about HeySam?** Love the way it constantly retrains off Gong calls. Without this capability, any Slackbot would get stale as AI is only as good as the data you feed it. The Slackbot interface is very intuitive to use. I also like how we can give it corrections to learn directly in Slack **What do you dislike about HeySam?** Not much to dislike in the product. Does the job well. **What problems is HeySam solving and how is that benefiting you?** We sell a developer product. Reps & CSMs need technical help. Our SEs are slammed. Needed a way to help reps & CSMs self-serve - [View HeySam pricing details and edition comparison](https://www.g2.com/products/heysam/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+12%3A02%3A54+-0500&secure%5Bsession_id%5D=567cc2af-eedc-4d0a-bd98-52a2c8204bdb&secure%5Btoken%5D=1643f5ff8a4e2c9fc3db3449868acabb34c4eb31ed6335b67c01ac9f6f0f7baa&format=llm_user) ## HeySam Integrations - [Slack](https://www.g2.com/products/slack/reviews) ## HeySam Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **RFP Generation** - Templates - RFX - Versioning - Questions Library **Document Processing & Extraction - AI Proposal Generator Tools** - Requirement Identification & Tagging - Multi-Format Document Ingestion - RFP & Questionnaire Parsing **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **RFP Distribution** - Tracking - Analysis - Selection **AI Response Generation - AI Proposal Generator Tools** - Continuous Learning from Edits - Response Personalization & Tone Control - Contextual Answer Recommendations - AI Draft Response Generation **Performance Analysis** - Coaching - Peformance Tracking **Submissions** - Collaboration - Knowledge Base - Review - Reporting **Generative AI** - AI Text Summarization **Content Management - AI Proposal Generator Tools** - Governed Content Library - Content Versioning & Approval Controls - Duplicate Detection & Content Optimization **Sales Analysis** - ROI Forecasting - Sales Forecasting **RFP Response** - Project Management - Content Library - Access - Automation - Export - Import **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Collaboration & Workflow - AI Proposal Generator Tools** - SME Assignment & Task Routing - Review & Approval Workflows **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - RFP** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Analytics & Performance - AI Proposal Generator Tools** - Proposal Performance Analytics **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top HeySam Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,646 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,246 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,341 reviews)