Convirza Reviews & Product Details

Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence. Here's how our customers use Convirza to drive revenue growth: *Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on. *Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business. *Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more. *Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things. We integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience. You can get started for Free, and see how Convirza will transform your business today!

Seller

Convirza

Discussions

Convirza Community

Languages Supported

Arabic, German, English, French, Hindi, Indonesian, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Jonah Wilson

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

9 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 47 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Convirza Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Convirza, and what problem is it built to solve?

Convirza provides call tracking and analytics solutions to help businesses understand and improve their sales, marketing, and customer-service phone interactions. Its call analytics, recording, and real-time reporting are designed to show how callers interact and how marketing campaigns affect calls.

What languages does Convirza support?

Convirza supports 17 languages, including Arabic, Chinese (Simplified), Dutch, English, French, and others.

What company sizes and industries is Convirza the best fit for?

Convirza appears most relevant to small and mid-market organizations, with marketing and advertising especially well represented among the industries using it. Other industries also use it for call tracking and campaign measurement.

Company size: Small businesses and mid-market organizations.
Industry: Marketing and advertising.

How long does it take to implement Convirza across a team?

Implementation can be quick, with go-live in less than a day the most commonly reported experience; some teams take longer.

Time to go live	Relative frequency
Less than a day	Most common
Less than a month	Also reported
1–3 months	Less common

What customer support options does Convirza provide, and how do users find the overall support experience?

Convirza provides direct and self-service support, including phone and chat, along with a knowledge base; live-rep support is available 24/7. Users describe helpful, knowledgeable assistance and hands-on guidance, though some report response delays or a less consistent experience when account managers change.

What is the experience like for teams switching to Convirza from another tool?

Switching to Convirza can bring call tracking, number management, and analytics together, and teams have moved for greater control, lower costs, or more detailed call analysis. Transitions are sometimes straightforward, but experiences vary: the value of call scoring has not always met expectations, and communication around cancellation or account changes can be frustrating.

G2 reviews are authentic and verified.

Here's how.

Kohyo M.

Senior Account Manager in Paid Advertising

Small-Business (50 or fewer emp.)

10/31/2026

"Great Call Recording, but Google Ads Conversion Tracking Integration Falls Short"

3/5

What do you like best about Convirza?

Able to record phone calls and connect it to our system to show clients. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

Google Ads integration for conversion tracking is not usable and does not work. Review collected by and hosted on G2.com.

CJ G.

Media Director

Small-Business (50 or fewer emp.)

9/30/2022

"Convirza is a must"

5/5

What do you like best about Convirza?

Convirza not only makes the process easy through their user friendly interface, but if you find yourself in need of their support, you will have someone knowledgable and friendly helping you within minutes. I have been working with Jonathan and he is always going above and beyond to ensure that I have everything I need to be successful. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

Absolutely nothing comes to mind. They are awesome. Review collected by and hosted on G2.com.

curtis h.

owner

Small-Business (50 or fewer emp.)

Originally submitted 5/20/2021

"Great service"

4.5/5

What do you like best about Convirza?

IT is easy to set up a new number on the service. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

IT is not easy to find the correct reports to see the results. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/21/2021

"Great Metrics to Monitor Your Marketing Efforts!"

5/5

What do you like best about Convirza?

I like that you can select a combination of both local phone numbers (e.g. your area code) and toll-free numbers. There's also an option to get even more analytics by marking a call as a qualified lead or not simply by pressing a key before ending the call. Being able to record the calls ensures quality assurance, and best of all it's all in one place. Before I've had to use several different services, one service to record the call, one service for phone numbers, etc. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

The reports can be a little hard to read at times because of the way the columns are laid out, but once you get used to the layout of the report, it becomes second nature. Review collected by and hosted on G2.com.

Recommendations to others considering Convirza:

If you are doing any advertising, or have more than one profile for your business (Yelp, Google, etc.) Convirza should definitely be part of your monthly business expenses. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

We've been utilizing a pretty hefty ad spend on search engines for a while, but Convirza has allowed us to see where the ad spend is best utilized, and even helped us uncover untapped networks to increase our advertising on. It's allowed us to fine-tune our ad budget in ways we never thought. Review collected by and hosted on G2.com.

Aaron H.

Owner

Small-Business (50 or fewer emp.)

5/20/2021

"Easiest Setup Ever Experienced"

5/5

What do you like best about Convirza?

I was able to supply a spreadsheet of all current tracking numbers, names, destination numbers, whispers etc and the team uploaded it all perfectly into their system, the very first time! Review collected by and hosted on G2.com.

What do you dislike about Convirza?

Slight delay in Support response time, but to be blamed on COVID and reduced staffing. All issues were responded to and corrected in the end. Review collected by and hosted on G2.com.

Josh N.

Director Of Business Development

Mid-Market (51-1000 emp.)

12/17/2020

"Very easy tool to use to gain unique numbers."

5/5

What do you like best about Convirza?

The ease of setup is my favorite part. I can have a new number set up in less than 3 minutes. There have been times where we were pitched with an unexpected advertising opportunity and we decided to create a unique number for the campaign in order to track effectiveness. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

If there is a downside, I have yet to discover it. It works very well for our purposes. That being said, there are features that we don't utilize, such as call recording. We have our own call recording software, so we have no need for that feature. Review collected by and hosted on G2.com.

Alysha C.

Marketing Manager

Mid-Market (51-1000 emp.)

5/20/2021

"Convirza is a great way to measure your digital and non-digital marketing efforts"

5/5

What do you like best about Convirza?

Great way to measure response rates on advertising - particularly hard to do with non-digital avenues such as print media. Easy to use and intuitive platform. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

There can be a lot of spam calls, but this is out of their control. Review collected by and hosted on G2.com.

Christopher P.

Owner

Small-Business (50 or fewer emp.)

12/7/2020

"Dated, but reliable system"

5/5

What do you like best about Convirza?

The price of Convirza was very appealing compared to competitors, while offering the same functionality. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

The UIX of Convirza could use some updating. Other than that, the features & functionality were pretty simple to set up and get accustomed to. I do wish there was a way to reset analytics so you can run a test to verify it's working as expected, then clear that test from the reports. There isn't a way to do this, but there was a workaround offered by support (just recognize the date you ran the test). Review collected by and hosted on G2.com.

Recommendations to others considering Convirza:

Great system, but if you're looking for a fancy UIX that's the MOST intuitive to use this system is not for you. It's still easy to use, but not as intuitive as other systems I've used. Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

We were using Convirza to track inbound calls and attribute them to specific marketing campaigns. Convirza helped accomplish this goal. Review collected by and hosted on G2.com.

Michele J.

Small-Business (50 or fewer emp.)

11/23/2020

"Would ask for a demo on the process of listening to calls before you decide:"

1/5

What do you like best about Convirza?

This product has gone through some major reconfigurations but unfortunately, this product is a miss when it comes to listening to calls. Ultimately, call tracking is not supposed to be labor intensive HOWEVER, despite the fact that they made a better looking dashboard, it was a swing and miss when listening to calls. It falls short because when you log into the call log section, you can't tell which calls you listened to and it takes so long for the calls to serve up and load thus making this a problem for quick flow. IT is too bad because we were with these guys from early on and just could not take it anymore. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

that the interface design team totally missed it. Review collected by and hosted on G2.com.

Recommendations to others considering Convirza:

explore what your workflow needs to be like earning the use of such tools and make sure this one will fall into that need Review collected by and hosted on G2.com.

What problems is Convirza solving and how is that benefiting you?

I tried solving with feedback and even support felt the same way. we went to another vendor...that was how we solved it Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

5/20/2021

"Solid Toolset for Campaign Phone Tracking"

4/5

What do you like best about Convirza?

Ease of use. We originally started with Convirza quite some time ago due to its ability to easily track and show traffic from various campaigns. Setup was simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Convirza?

The ability to manage the content of calls at scale. Review collected by and hosted on G2.com.