Convirza Reviews & Product Details

Convirza not only makes the process easy through their user friendly interface, but if you find yourself in need of their support, you will have someone knowledgable and friendly helping you within minutes. I have been working with Jonathan and he is always going above and beyond to ensure that I have everything I need to be successful. Review collected by and hosted on G2.com.

Absolutely nothing comes to mind. They are awesome. Review collected by and hosted on G2.com.

IT is easy to set up a new number on the service. Review collected by and hosted on G2.com.

IT is not easy to find the correct reports to see the results. Review collected by and hosted on G2.com.

I like that you can select a combination of both local phone numbers (e.g. your area code) and toll-free numbers. There's also an option to get even more analytics by marking a call as a qualified lead or not simply by pressing a key before ending the call. Being able to record the calls ensures quality assurance, and best of all it's all in one place. Before I've had to use several different services, one service to record the call, one service for phone numbers, etc. Review collected by and hosted on G2.com.

The reports can be a little hard to read at times because of the way the columns are laid out, but once you get used to the layout of the report, it becomes second nature. Review collected by and hosted on G2.com.

I was able to supply a spreadsheet of all current tracking numbers, names, destination numbers, whispers etc and the team uploaded it all perfectly into their system, the very first time! Review collected by and hosted on G2.com.

Slight delay in Support response time, but to be blamed on COVID and reduced staffing. All issues were responded to and corrected in the end. Review collected by and hosted on G2.com.

The ease of setup is my favorite part. I can have a new number set up in less than 3 minutes. There have been times where we were pitched with an unexpected advertising opportunity and we decided to create a unique number for the campaign in order to track effectriveness. Review collected by and hosted on G2.com.

If there is a downside, I have yet to discover it. It works very well for our purposes. That being said, there are features that we don't utilize, such as call recording. We have our own call recording software, so we have no need for that feature. Review collected by and hosted on G2.com.

Great way to measure response rates on advertising - particularly hard to do with non-digital avenues such as print media. Easy to use and intuitive platform. Review collected by and hosted on G2.com.

There can be a lot of spam calls, but this is out of their control. Review collected by and hosted on G2.com.

The price of Convirza was very appealing compared to competitors, while offering the same functionality. Review collected by and hosted on G2.com.

The UIX of Convirza could use some updating. Other than that, the features & functionality were pretty simple to set up and get accustomed to. I do wish there was a way to reset analytics so you can run a test to verify it's working as expected, then clear that test from the reports. There isn't a way to do this, but there was a workaround offered by support (just recognize the date you ran the test). Review collected by and hosted on G2.com.

This product has gone through some major reconfigurations but unfortunately , this product is a miss when it comes to listening to calls. Ultimately, call tracking is not supposed to be labor intensive HOWEVER, despite the fact that they made a better looking dashboard, it was a swing and moss when listening to calls. It falls short because when you log into the call log section, you cant tell which calls you listened to and it takes so long for the calls to serve up and load thus making this a problem for quick flow. IT is too bad because we were with these guys from early on and just could not take it anymore. Review collected by and hosted on G2.com.

that the interface design team totally missed it. Review collected by and hosted on G2.com.

Ease of use. We originally started with Convirza quite some time ago due to its ability to easily track and show traffic from various campaigns. Setup was simple and straightforward. Review collected by and hosted on G2.com.

The ability to manage the content of calls at scale. Review collected by and hosted on G2.com.

My experience in working with Kami Loder in the Telecom Division has been an absolute delight. She is knowledgeable and extremely professional , shrewd but mindful, and definitely concerned with making choices that both better the platform as a whole and also streamline costs and efficiencies for Convirza. I wish all of my clients were as easy to work, and as diligent as Kami is. My experience has been five stars across the board! Review collected by and hosted on G2.com.

Not anything that immediately comes to mind Review collected by and hosted on G2.com.