# Sales Interaction Agent Reviews **Vendor:** Uniphore **Category:** [Emotion AI Software](https://www.g2.com/categories/emotion-ai) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Sales Interaction Agent Q for Sales gives revenue teams real-time guidance to eliminate guesswork, accelerate workflows, and win more deals. With the help of Q for Sales, you can capture notes, analyze sales conversations, and understand what motivates buyers to boost seller engagement and effectively coach your team from the customer’s perspective. Built with the entire revenue team in mind. From real-time insights to Voice of the Customer and buyer analytics, Q surfaces actionable insights for every member of the revenue team. Validate messaging, surface the moments that matter, share important meeting clips across teams, and enable your reps to meet buyers in the moment—with better understanding across every meeting and deal. Q for Sales Includes: Q Real-Time: AI-Powered Notetaking and Meeting Insights for Zoom, Teams, & WebEx Meeting Insights: Auto-surface key moments and action items. Analyze buyer sentiment and engagement to identify the topics, content, and moments that matter most to your customer. Deal Insights: Understand the sentiment and engagement of all stakeholders, identify what is needed to move deals forward and accelerate sales execution. Analytics: Voice of customer insights based on verbal, tonal, and visual signals to validate messaging and methodology, identify market trends, gauge confidence, and better understand your buyer. Improve: Micro-Coaching and Seller EQ to inform Reps on their performance, surface coachable moments, and improve conversation skills and empathy based on buyer reactions. Team EQ: Realize the value of training and enablement. Identify lapses in empathy, hesitations, and coachable moments across your team. Track improvement and correlate training to real business outcomes. Sharing: Quickly create and share meeting clips and playlists based on your selection or save time with AI-generated key moments. Sales Coaching: Surface coachable moments based on buyer confusion and concern while gaining new metrics around Rep performance. Realize the value of training and enablement. Team Selling: Get the right people involved in every deal and streamline handoffs. Comment and collaborate directly within the context of specific meetings and deals. Access Controls: Complete or controlled access to Meeting Insights, Deal Insights, and Analytics based on your unique permissions. ## Sales Interaction Agent Reviews ### 1. Unleashing Sales Potential: How Q at Lunavi Transforms Teams, Drives Results, and Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Sales Interaction Agent?** Helps the Sales Team grow to a higher degree of capability Can't be everywhere at once, Q allows me to and provides many coaching opportunities. Can provide insight and guidance on what to improve for individuals and the whole team alike. Used by a broad range of employees: Sales, Senior Leadership Impact of Q at Lunavi: Allows for the onboarding, technical product knowledge, identifying cross-sell opportunities, coaching, collaboration and saving time 96% of all Lunavi meetings viewed at least once in review **What do you dislike about Sales Interaction Agent?** All features are helpful. There is no downside to using the platform. **What problems is Sales Interaction Agent solving and how is that benefiting you?** Q for Sales mostly benefits in allowing the Sales reps to listen to conversations from non-sales colleagues such as Delivery and Program Managers and thus be able to glean further opportunities that they normally wouldn't be aware of. **Official Response from Uniphore:** > Thank you Georgia for your review about Q for Sales. We truly appreciate customers like yourself who have seen real business value in a very short amount of time. As always, let us know if we can be of assistance and we look forward to talking to you soon. ### 2. Helps understand seller performance and areas to improve on **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis D. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Sales Interaction Agent?** Q enables the entire sales team to stay aligned with messaging. Added insight into quality of call along with live guidance/feedback during calls. Accelerates onboarding, technical product Knowledge, coaching, collaboration. Simple and intuitive UI to easily find videos, clip important moments, and organize into folders for easy team access. Responsive and supportive customer support team for any feature requests, questions, and training/enablement. **What do you dislike about Sales Interaction Agent?** No dislikes so far. Every feature has been helpful. **What problems is Sales Interaction Agent solving and how is that benefiting you?** Helps give extra insight into how I am performing on calls. **Official Response from Uniphore:** > Thanks, Dennis, for providing valuable feedback on using Q for Sales. Please keep in touch and let your CSM know if we can help. - [View Sales Interaction Agent pricing details and edition comparison](https://www.g2.com/products/sales-interaction-agent/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+03%3A01%3A24+-0500&secure%5Bsession_id%5D=b213c7ac-985a-446f-afc7-5091de527f40&secure%5Btoken%5D=0a8955d89110aaa7fb6fc74e4fd5319e1b6ec8c1741a0ac0c3faa7f89e64b1b9&format=llm_user) ## Sales Interaction Agent Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Usability - Emotion AI** - Multi-Modal Support - Setup Simplicity - Platform Integration - User Interface Design **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Performance Optimization - Emotion AI** - Data Privacy - Scalability - Real-Time Processing **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Generative AI** - AI Text Summarization **Security & Compliance - Emotion AI** - Emotion Granularity - Ethical AI Compliance - Encryption Support **Generative AI** - AI Text Summarization **Advanced Features - Emotion AI** - Integration APIs - Adaptive Emotion Responses - Multi-Language Support **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Detection Features - Emotion AI** - Voice Emotion Analysis - Facial Expression Recognition - Emotion Detection in Low-Quality Inputs **Agentic AI - Emotion AI** - Adaptive Learning - Natural Language Interaction ## Top Sales Interaction Agent Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,606 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,326 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,819 reviews)