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Loris

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11 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2018
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Loris Reviews

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Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
09/26/2023
Validated Reviewer
Review source: Organic

Great Support & Customizable

We have received great implementation/on-going support from the Loris team. We have worked with Christina primarily and she is easily reachable and available for all kinds of requests. She has taken the time to do multiple walkthroughs and never makes you feel like you're a bother. She takes the time to understand the requirements and works to find the best solution possible and prioritize requirements as needed.
Verified User in Financial Services
IF
Verified User in Financial Services
11/14/2022
Validated Reviewer
Verified Current User
Review source: Organic

Loris and the Customer Experience

Loris provides a high evel of support for support that is focused on delivering the best experience possible for customers.
Ronny M.
RM
Ronny M.
11/11/2022
Validated Reviewer
Review source: Organic

Engaging and full of insight!

I love the easy access you get to the data on Insights, their is so much to explore and the visuals truly help in keeping it engaging, not only for the supervisors but for the agents!

About

Contact

HQ Location:
New York, US

Social

@loris_ai

What is Loris?

Loris is a platform that provides companies with AI-powered communication tools designed to improve customer service interactions. By utilizing advanced natural language processing (NLP), Loris helps customer support teams handle inquiries more efficiently and empathetically. The platform offers features such as real-time coaching, conversation analysis, and automated responses, facilitating better customer experiences and enhancing agent performance.

Details

Year Founded
2018
Website
loris.ai