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Best Conversation Intelligence Software - Page 7

Julie Jung
JJ
Researched and written by Julie Jung

Conversation intelligence (CI) software records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights. CI software can be used by businesses to take notes on key conversations with potential buyers, identify risky or noncompliant topics of conversation, coach new sales representatives on best practices, and any other use cases that can be used from the analysis and transcription of sales calls.

Sales coaching software is a related software that generally offers conversation intelligence capabilities but focuses less on analyzing the transcription and text of a call and more on the language, cadence, and technique of the sales representative. Additionally, sales coaching software provides separate features for sales representatives to easily view and organize sales deals that are in the pipeline.

To qualify for inclusion in the Conversation Intelligence (CI) category, a product must:

Transcribe calls into text and data that can be searched and analyzed
Analyze the transcription of a call and identify keywords, themes, and possible action items
Provide statics of a conversation including talk ratios, customer interactivity, and total call duration
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Featured Conversation Intelligence Software At A Glance

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209 Listings in Conversation Intelligence Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable cust

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voyc features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.4
    7.7
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voyc
    Year Founded
    2018
    HQ Location
    Amsterdam, Netherlands
    Twitter
    @voyc_ai
    199 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable cust

Users
No information available
Industries
  • Financial Services
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
Voyc features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.4
7.7
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.3
0.0
No information available
Seller Details
Seller
Voyc
Year Founded
2018
HQ Location
Amsterdam, Netherlands
Twitter
@voyc_ai
199 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Laxis is the next generation of AI meeting assistants for revenue teams. You can use Laxis to set meeting agendas and research customers before the meeting, get real time insights and coaching during

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 76% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Laxis Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Summary
    1
    Features
    1
    Transcription
    1
    Transcripts
    1
    Cons
    Delays
    1
    Lack of Mobile App
    1
    Limited Features
    1
    Missing Features
    1
    Mobile App Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Laxis features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    9.0
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.3
    5.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Laxis
    Year Founded
    2020
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Laxis is the next generation of AI meeting assistants for revenue teams. You can use Laxis to set meeting agendas and research customers before the meeting, get real time insights and coaching during

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 76% Small-Business
  • 17% Mid-Market
Laxis Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Summary
1
Features
1
Transcription
1
Transcripts
1
Cons
Delays
1
Lack of Mobile App
1
Limited Features
1
Missing Features
1
Mobile App Issues
1
Laxis features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.0
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.3
5.0
AI Text Summarization
Average: 8.5
Seller Details
Seller
Laxis
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spinach AI helps run your meeting, summarizes the conversation and automates post-meeting work. Supports 100 languages. Backed by Atlassian, Zoom, and Y Combinator.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 72% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spinach AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Collaboration
    10
    AI Summary
    9
    Meetings
    9
    Meeting Notes
    7
    Accuracy
    6
    Cons
    Missing Features
    4
    Limited Features
    3
    Poor Summarization
    3
    Expensive
    2
    High Subscription Cost
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spinach AI features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    8.1
    Artificial Intelligence
    Average: 8.6
    7.9
    Customer Scoring
    Average: 8.3
    8.1
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Remote, US
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spinach AI helps run your meeting, summarizes the conversation and automates post-meeting work. Supports 100 languages. Backed by Atlassian, Zoom, and Y Combinator.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 72% Small-Business
  • 24% Mid-Market
Spinach AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Collaboration
10
AI Summary
9
Meetings
9
Meeting Notes
7
Accuracy
6
Cons
Missing Features
4
Limited Features
3
Poor Summarization
3
Expensive
2
High Subscription Cost
2
Spinach AI features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.1
Artificial Intelligence
Average: 8.6
7.9
Customer Scoring
Average: 8.3
8.1
AI Text Summarization
Average: 8.5
Seller Details
Year Founded
2021
HQ Location
Remote, US
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Darwix AI is a GenAI-powered omnichannel conversational intelligence, agent assist and agent automation platform for global enterprises. What we do: • Conversational Analytics - Get a granular v

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 89% Mid-Market
    • 11% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Darwix AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    4
    Analytics
    2
    Helpful
    2
    Accuracy
    1
    AI Summary
    1
    Cons
    Accuracy Issues
    1
    AI Inaccuracy
    1
    AI Limitations
    1
    Expensive
    1
    Improvements Needed
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Darwix AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Artificial Intelligence
    Average: 8.6
    10.0
    Customer Scoring
    Average: 8.3
    10.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Darwix AI
    Year Founded
    2022
    HQ Location
    San Francisco , US
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Darwix AI is a GenAI-powered omnichannel conversational intelligence, agent assist and agent automation platform for global enterprises. What we do: • Conversational Analytics - Get a granular v

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 89% Mid-Market
  • 11% Small-Business
Darwix AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
4
Analytics
2
Helpful
2
Accuracy
1
AI Summary
1
Cons
Accuracy Issues
1
AI Inaccuracy
1
AI Limitations
1
Expensive
1
Improvements Needed
1
Darwix AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
8.3
Artificial Intelligence
Average: 8.6
10.0
Customer Scoring
Average: 8.3
10.0
AI Text Summarization
Average: 8.5
Seller Details
Seller
Darwix AI
Year Founded
2022
HQ Location
San Francisco , US
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers busines

    Users
    • CEO
    • Team Leader
    Industries
    • Consumer Services
    • Pharmaceuticals
    Market Segment
    • 57% Mid-Market
    • 27% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kapture CX is a customer interaction management platform that centralizes all customer communications and automates ticket assignment and resolution.
    • Users like the platform's omnichannel support, automation features, and detailed analytics, which improve workflow efficiency and provide insights into team performance and customer satisfaction.
    • Users experienced occasional slow loading times, complexities with advanced features and customization, and issues with the mobile app, which could affect productivity and user experience.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kapture CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    88
    Features
    69
    Helpful
    67
    Customer Support
    57
    User-Friendly
    56
    Cons
    Slow Performance
    40
    Slow Loading
    35
    Delays
    33
    Improvement Needed
    31
    Slow Speed
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kapture CX features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    5.4
    Artificial Intelligence
    Average: 8.6
    5.4
    Customer Scoring
    Average: 8.3
    5.6
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Bangalore
    Twitter
    @KaptureCX
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    542 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kapture is an enterprise-grade, generative AI-powered omnichannel customer experience management platform designed to enhance customer support and engagement. This innovative solution empowers busines

Users
  • CEO
  • Team Leader
Industries
  • Consumer Services
  • Pharmaceuticals
Market Segment
  • 57% Mid-Market
  • 27% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kapture CX is a customer interaction management platform that centralizes all customer communications and automates ticket assignment and resolution.
  • Users like the platform's omnichannel support, automation features, and detailed analytics, which improve workflow efficiency and provide insights into team performance and customer satisfaction.
  • Users experienced occasional slow loading times, complexities with advanced features and customization, and issues with the mobile app, which could affect productivity and user experience.
Kapture CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
88
Features
69
Helpful
67
Customer Support
57
User-Friendly
56
Cons
Slow Performance
40
Slow Loading
35
Delays
33
Improvement Needed
31
Slow Speed
27
Kapture CX features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
5.4
Artificial Intelligence
Average: 8.6
5.4
Customer Scoring
Average: 8.3
5.6
AI Text Summarization
Average: 8.5
Seller Details
Company Website
Year Founded
2011
HQ Location
Bangalore
Twitter
@KaptureCX
140 Twitter followers
LinkedIn® Page
www.linkedin.com
542 employees on LinkedIn®
Entry Level Price:$24.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the

    Users
    • Director
    • Managing Director
    Industries
    • Leisure, Travel & Tourism
    • Computer Software
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NUACOM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    81
    Ease of Use
    75
    Helpful
    73
    Easy Setup
    61
    Customer Service
    37
    Cons
    Call Issues
    10
    Call Limitations
    6
    High Cost
    6
    Missing Features
    6
    Connection Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NUACOM features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Artificial Intelligence
    Average: 8.6
    8.8
    Customer Scoring
    Average: 8.3
    8.3
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NUACOM
    Year Founded
    2009
    HQ Location
    Maynooth
    Twitter
    @nuacomie
    876 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the

Users
  • Director
  • Managing Director
Industries
  • Leisure, Travel & Tourism
  • Computer Software
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
NUACOM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
81
Ease of Use
75
Helpful
73
Easy Setup
61
Customer Service
37
Cons
Call Issues
10
Call Limitations
6
High Cost
6
Missing Features
6
Connection Issues
5
NUACOM features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
8.3
Artificial Intelligence
Average: 8.6
8.8
Customer Scoring
Average: 8.3
8.3
AI Text Summarization
Average: 8.5
Seller Details
Seller
NUACOM
Year Founded
2009
HQ Location
Maynooth
Twitter
@nuacomie
876 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SingleInterface is Asia’s largest AI Retail Tech platform, revolutionizing how multi-location brands scale, engage, and grow. Our AI-powered full-stack solutions help businesses connect with customers

    Users
    • Manager
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 63% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SingleInterface Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    47
    Helpful
    37
    Ease of Use
    36
    Efficiency
    31
    User Interface
    23
    Cons
    Slow Performance
    11
    Slow Loading
    9
    Delays
    8
    Dashboard Issues
    7
    Improvement Needed
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SingleInterface features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Artificial Intelligence
    Average: 8.6
    8.3
    Customer Scoring
    Average: 8.3
    9.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Gurgaon, IN
    LinkedIn® Page
    www.linkedin.com
    304 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SingleInterface is Asia’s largest AI Retail Tech platform, revolutionizing how multi-location brands scale, engage, and grow. Our AI-powered full-stack solutions help businesses connect with customers

Users
  • Manager
Industries
  • Financial Services
  • Retail
Market Segment
  • 63% Enterprise
  • 29% Mid-Market
SingleInterface Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
47
Helpful
37
Ease of Use
36
Efficiency
31
User Interface
23
Cons
Slow Performance
11
Slow Loading
9
Delays
8
Dashboard Issues
7
Improvement Needed
7
SingleInterface features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
8.6
Artificial Intelligence
Average: 8.6
8.3
Customer Scoring
Average: 8.3
9.0
AI Text Summarization
Average: 8.5
Seller Details
Year Founded
2014
HQ Location
Gurgaon, IN
LinkedIn® Page
www.linkedin.com
304 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The EdgeTier Conversational Intelligence and Support Platform helps Customer Support teams uncover the missed insights in their support and survey messages, react faster to emerging customer issues, a

    Users
    No information available
    Industries
    • Gambling & Casinos
    Market Segment
    • 50% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EdgeTier Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    5
    Insights Analysis
    5
    Collaboration
    3
    Features
    3
    Cons
    Lacking Features
    2
    Limitations
    2
    Slow Performance
    2
    Accuracy Issues
    1
    Complex Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EdgeTier features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.4
    8.3
    Artificial Intelligence
    Average: 8.6
    8.8
    Customer Scoring
    Average: 8.3
    8.8
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Edge Tier
    Year Founded
    2015
    HQ Location
    Dublin 2, IE
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The EdgeTier Conversational Intelligence and Support Platform helps Customer Support teams uncover the missed insights in their support and survey messages, react faster to emerging customer issues, a

Users
No information available
Industries
  • Gambling & Casinos
Market Segment
  • 50% Enterprise
  • 33% Mid-Market
EdgeTier Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
5
Insights Analysis
5
Collaboration
3
Features
3
Cons
Lacking Features
2
Limitations
2
Slow Performance
2
Accuracy Issues
1
Complex Customization
1
EdgeTier features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.3
Artificial Intelligence
Average: 8.6
8.8
Customer Scoring
Average: 8.3
8.8
AI Text Summarization
Average: 8.5
Seller Details
Seller
Edge Tier
Year Founded
2015
HQ Location
Dublin 2, IE
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Perfect Recall lets you share key highlights from your Zoom calls, replacing written notes. Our software records and transcribes Zoom calls. Users can then highlight transcript text to create short, c

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Perfect Recall features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Artificial Intelligence
    Average: 8.6
    10.0
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Sunnyvale, US
    Twitter
    @PerfectRecallHQ
    77 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Perfect Recall lets you share key highlights from your Zoom calls, replacing written notes. Our software records and transcribes Zoom calls. Users can then highlight transcript text to create short, c

Users
No information available
Industries
  • Computer Software
Market Segment
  • 82% Small-Business
  • 9% Mid-Market
Perfect Recall features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
10.0
Artificial Intelligence
Average: 8.6
10.0
Customer Scoring
Average: 8.3
0.0
No information available
Seller Details
HQ Location
Sunnyvale, US
Twitter
@PerfectRecallHQ
77 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
(152)4.9 out of 5
Optimized for quick response
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Entry Level Price:$250.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Phonexa is the performance marketing platform that unifies call tracking and routing, lead tracking and distribution, compliance, and marketing analytics within one powerful ecosystem. Its two core

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 87% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Phonexa is a service that provides API integrations and support for connecting lenders and driving traffic.
    • Users frequently mention the exceptional customer support, the ability to address complex requirements, and the range of lead delivery options as standout features of Phonexa.
    • Users experienced a steep learning curve during the initial setup, found the solution complex with too much to explore, and reported that the turnaround time for complex requests can sometimes be longer than expected.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phonexa Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    56
    Ease of Use
    39
    Features
    30
    Helpful
    30
    Positive Experience
    27
    Cons
    Learning Curve
    23
    Steep Learning Curve
    20
    Complex Setup
    11
    Difficult Learning
    10
    Overwhelming Complexity
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phonexa features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phonexa
    Company Website
    Year Founded
    2016
    HQ Location
    Glendale, CA
    Twitter
    @PhonexaCalls
    389 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    171 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Phonexa is the performance marketing platform that unifies call tracking and routing, lead tracking and distribution, compliance, and marketing analytics within one powerful ecosystem. Its two core

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 87% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Phonexa is a service that provides API integrations and support for connecting lenders and driving traffic.
  • Users frequently mention the exceptional customer support, the ability to address complex requirements, and the range of lead delivery options as standout features of Phonexa.
  • Users experienced a steep learning curve during the initial setup, found the solution complex with too much to explore, and reported that the turnaround time for complex requests can sometimes be longer than expected.
Phonexa Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
56
Ease of Use
39
Features
30
Helpful
30
Positive Experience
27
Cons
Learning Curve
23
Steep Learning Curve
20
Complex Setup
11
Difficult Learning
10
Overwhelming Complexity
6
Phonexa features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Phonexa
Company Website
Year Founded
2016
HQ Location
Glendale, CA
Twitter
@PhonexaCalls
389 Twitter followers
LinkedIn® Page
www.linkedin.com
171 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Productive.Ai unlocks the power of conversations, starting with your phone calls. Productive's Ai can transcribe a 1 hour conversation in to a 50-word summary, while detecting important notes, assigni

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Productive.ai features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.4
    Artificial Intelligence
    Average: 8.6
    10.0
    Customer Scoring
    Average: 8.3
    8.9
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phoneic
    HQ Location
    San Mateo, US
    Twitter
    @productivecalls
    18 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Productive.Ai unlocks the power of conversations, starting with your phone calls. Productive's Ai can transcribe a 1 hour conversation in to a 50-word summary, while detecting important notes, assigni

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Enterprise
Productive.ai features and usability ratings that predict user satisfaction
0.0
No information available
9.4
Artificial Intelligence
Average: 8.6
10.0
Customer Scoring
Average: 8.3
8.9
AI Text Summarization
Average: 8.5
Seller Details
Seller
Phoneic
HQ Location
San Mateo, US
Twitter
@productivecalls
18 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Propel your sales teams with the next level of conversation intelligence. SalesTalk's AI powered sales tools will supercharge your sales cycle and grow revenue quarter after quarter. SalesTalk’s goal

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 20% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SalesTalk features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    9.4
    Artificial Intelligence
    Average: 8.6
    9.4
    Customer Scoring
    Average: 8.3
    10.0
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SalesTalk
    Year Founded
    2013
    HQ Location
    Scottsdale, Arizona
    Twitter
    @GetSalesTalk
    76 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Propel your sales teams with the next level of conversation intelligence. SalesTalk's AI powered sales tools will supercharge your sales cycle and grow revenue quarter after quarter. SalesTalk’s goal

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 20% Mid-Market
SalesTalk features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
9.4
Artificial Intelligence
Average: 8.6
9.4
Customer Scoring
Average: 8.3
10.0
AI Text Summarization
Average: 8.5
Seller Details
Seller
SalesTalk
Year Founded
2013
HQ Location
Scottsdale, Arizona
Twitter
@GetSalesTalk
76 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spool converts video calls into collaborative knowledge in real-time and helps your team to sync better and scale faster.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • spool features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.4
    5.0
    Artificial Intelligence
    Average: 8.6
    6.7
    Customer Scoring
    Average: 8.3
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    spool
    Year Founded
    2021
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spool converts video calls into collaborative knowledge in real-time and helps your team to sync better and scale faster.

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 33% Enterprise
spool features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.4
5.0
Artificial Intelligence
Average: 8.6
6.7
Customer Scoring
Average: 8.3
0.0
No information available
Seller Details
Seller
spool
Year Founded
2021
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    In a world where buyers are more informed than ever, winning more deals is less about following a script and more about understanding your prospect’s priorities and pain points. With call recording, t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 71% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Traq.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    2
    Helpful
    2
    Accuracy
    1
    Action Items
    1
    Automation
    1
    Cons
    Call Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Traq.ai features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Artificial Intelligence
    Average: 8.6
    7.5
    Customer Scoring
    Average: 8.3
    8.3
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Traq.ai
    Year Founded
    2020
    HQ Location
    Atlanta, US
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

In a world where buyers are more informed than ever, winning more deals is less about following a script and more about understanding your prospect’s priorities and pain points. With call recording, t

Users
No information available
Industries
No information available
Market Segment
  • 71% Small-Business
  • 14% Mid-Market
Traq.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
2
Helpful
2
Accuracy
1
Action Items
1
Automation
1
Cons
Call Issues
1
Traq.ai features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
10.0
Artificial Intelligence
Average: 8.6
7.5
Customer Scoring
Average: 8.3
8.3
AI Text Summarization
Average: 8.5
Seller Details
Seller
Traq.ai
Year Founded
2020
HQ Location
Atlanta, US
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallCoach is a sophisticated software solution designed to enhance the performance of sales and service teams by providing comprehensive visibility into customer conversations. This innovative platfor

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Call Coach features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    10.0
    Artificial Intelligence
    Average: 8.6
    0.0
    No information available
    8.3
    AI Text Summarization
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    icana.ai
    Company Website
    HQ Location
    Melbourne, AU
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallCoach is a sophisticated software solution designed to enhance the performance of sales and service teams by providing comprehensive visibility into customer conversations. This innovative platfor

Users
No information available
Industries
No information available
Market Segment
  • 63% Mid-Market
  • 38% Small-Business
Call Coach features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
10.0
Artificial Intelligence
Average: 8.6
0.0
No information available
8.3
AI Text Summarization
Average: 8.5
Seller Details
Seller
icana.ai
Company Website
HQ Location
Melbourne, AU
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®