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Logicdialog Reviews & Product Details

With Inbox Automation, Voice AI, Chatbots and Digital Assistants all in a single, no code platform, Logicdialog seamlessly adds a layer of Gen AI powered automation to any business. Clients using Logicdialog can slash customer and colleague communication costs by up to 75%, increase employee productivity and improve customer satisfaction. Fast to set up and easy to use, Logicdialog consumes content from any source, and uses it to generate accurate, multilingual answers and instant interactions for any channel (phone, email, web, sms, social media, mobile app or internal chat). Drag, drop, plug, play, infrastructure agnostic, and non intrusive, Logicdialog acts as an automation middleware that works in harmony with your existing tech stack. With over 5000 pre built integrations (bookings, payments, authentication, verification, RPA and more), Logicdialog takes your customer and colleague interactions far beyond FAQs. Logicdialog is an AI first platform with 'human in the loop' technology, meaning businesses can add that personal touch when needed. Deep dive analytics deliver unrivalled actionable insights for continuous monitoring and improvement. With multichannel automation, a no code interface, deep integrations, human in the loop and granular performance analytics, Logicdialog easily becomes a Generative AI communications partner that will grow with your business.

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Logicdialog

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Logicdialog Community

Overview by

Paul Shepherd

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Logicdialog Media

Logicdialog's no code builder makes creating powerful AI driven conversations and workflows super simple.

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PS

Paul S.

Head of Customer support

Mid-Market (51-1000 emp.)

4/22/2024

"A great team to help your business with a chatbot solution"

5/5

What do you like best about Logicdialog?

The speed! We did not know what to expect, as it was a leap of faith for us, but we got everything we asked for in no time. Review collected by and hosted on G2.com.

What do you dislike about Logicdialog?

There's nothing to complain about. The team is great to work with, and our requests are addressed almost immediately. Review collected by and hosted on G2.com.

LT

Leanne T.

Customer Service Manager (Digital)

Mid-Market (51-1000 emp.)

6/5/2024

"Easy to navigate and ongoing support"

4/5

What do you like best about Logicdialog?

Navigating around the platform is easy and straightforward. Continuous direct support and immediate response if issue do occur Review collected by and hosted on G2.com.

What do you dislike about Logicdialog?

Reporting is not accessible from the telephony platform Review collected by and hosted on G2.com.

CB

Claudia Andrea B.

Agile Coach

Public Policy

Mid-Market (51-1000 emp.)

5/21/2024

"Struggles with nuanced conversations"

4.5/5

What do you like best about Logicdialog?

Logicdialog excels in the task repetition. It also answers simple questions at the most saving me from complicated ones. This is an impressive speed of response, which decreases customer wait time. Review collected by and hosted on G2.com.

What do you dislike about Logicdialog?

There are times when customers ask certain questions and others that are more context-sensitive. In such instances, Logicdialog fails, as it offers generic answers that do not resonate with the situation. This leaves the customer frustrated and unsatisfied. Review collected by and hosted on G2.com.

UI

Verified User in Insurance

Mid-Market (51-1000 emp.)

4/22/2024

"Logicdialog review"

4/5

What do you like best about Logicdialog?

The analytics elements and the visual builder, as it means there is no need to have vast IT knowledge to be able to use it Review collected by and hosted on G2.com.

What do you dislike about Logicdialog?

Sometimes getting timescales for non-bespoke build work that’s on their roadmap is difficult. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/19/2024

"Intuitive, powerful platform with amazing Customer Success Support."

5/5

What do you like best about Logicdialog?

It answers 90% of our emails automatically and frees our teams time for more valuable work. The drag/drop interface means we have complete control without needing technical knowledge. Review collected by and hosted on G2.com.

What do you dislike about Logicdialog?

Nothing really, it does what it says - automates communications. Review collected by and hosted on G2.com.