The G2 on Ringostat

Ringostat Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the user-friendly interface of Ringostat, making navigation and report access seamless and efficient. (4 mentions)

Users commend the reliable security and support of Ringostat, ensuring safe data handling and prompt assistance. (3 mentions)

Users love the user-friendly calling app that enhances communication efficiency and simplifies call management across devices. (2 mentions)

Users find the call tracking feature essential for identifying successful ad channels and improving campaign effectiveness. (2 mentions)

Users value the user-friendly interface of Ringostat, making it easy for everyone to navigate and understand. (2 mentions)

Users value the access ease of Ringostat, benefiting from its user-friendly interface and straightforward report retrieval. (1 mentions)

Users value the call tracking and analytics features of Ringostat, enabling insights into customer source effectiveness. (1 mentions)

Users value the convenient dialer extension of Ringostat, enhancing their calling experience and CRM integration. (1 mentions)

Users find the complex processes of Ringostat challenging due to hidden functions and a less modern interface. (1 mentions)

Users find Ringostat's inaccurate analytics limits its usefulness for businesses not primarily using phone communications. (1 mentions)

Users note a lack of intuitiveness in Ringostat, as some functions are difficult to locate initially. (1 mentions)

Users find the interface outdated, with hidden functions that can complicate navigation and reduce efficiency. (1 mentions)

Users found some settings issues initially confusing, but support promptly resolved them, improving the experience. (1 mentions)

Users find technical assistance unclear at times, yet the support team is helpful in resolving setup issues. (1 mentions)

Top Pros or Advantages of Ringostat

1. Ease of Use

Users love the user-friendly interface of Ringostat, making navigation and report access seamless and efficient.

See 4 mentions

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Catherine I.

Mid-Market (51-1000 emp.)

5.0/5

"A great source of data for a digital agency"

What do you like about Ringostat?

We were most impressed with the call tracking and analytics feature, which helps us understand which sources bring in quality customers. Automated rep

Tetiana B.

Small-Business (50 or fewer emp.)

5.0/5

"A product that solves problems, not creates new ones"

What do you like about Ringostat?

First thing I'd like to mention is that Ringostat got their international information security certificate, ISO/IEC 27001:2022. We deal with a lot of

2. Reliability

Users commend the reliable security and support of Ringostat, ensuring safe data handling and prompt assistance.

See 3 mentions

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Catherine I.

Mid-Market (51-1000 emp.)

5.0/5

"A great source of data for a digital agency"

What do you like about Ringostat?

We were most impressed with the call tracking and analytics feature, which helps us understand which sources bring in quality customers. Automated rep

Tetiana B.

Small-Business (50 or fewer emp.)

5.0/5

"A product that solves problems, not creates new ones"

What do you like about Ringostat?

First thing I'd like to mention is that Ringostat got their international information security certificate, ISO/IEC 27001:2022. We deal with a lot of

3. Calling Services

Users love the user-friendly calling app that enhances communication efficiency and simplifies call management across devices.

See 2 mentions

See Related User Reviews

Helen S.

Small-Business (50 or fewer emp.)

5.0/5

"When your advertising budget and customer communications truly work for your company"

What do you like about Ringostat?

Thanks to Ringostat's call tracking, we identified which advertising channels brought the most orders through calls, as well as ads that generated alm

Inna H.

Small-Business (50 or fewer emp.)

5.0/5

"A great solution for teamwork with calls"

What do you like about Ringostat?

What we like best is the user-friendly calling app we use on our devices. It is very clear and easy to use. Even new managers immediately understand h

4. Call Tracking

Users find the call tracking feature essential for identifying successful ad channels and improving campaign effectiveness.

See 2 mentions

See Related User Reviews

Catherine I.

Mid-Market (51-1000 emp.)

5.0/5

"A great source of data for a digital agency"

What do you like about Ringostat?

We were most impressed with the call tracking and analytics feature, which helps us understand which sources bring in quality customers. Automated rep

Helen S.

Small-Business (50 or fewer emp.)

5.0/5

"When your advertising budget and customer communications truly work for your company"

What do you like about Ringostat?

Thanks to Ringostat's call tracking, we identified which advertising channels brought the most orders through calls, as well as ads that generated alm

5. User-Friendly

Users value the user-friendly interface of Ringostat, making it easy for everyone to navigate and understand.

See 2 mentions

See Related User Reviews

Catherine I.

Mid-Market (51-1000 emp.)

5.0/5

"A great source of data for a digital agency"

What do you like about Ringostat?

We were most impressed with the call tracking and analytics feature, which helps us understand which sources bring in quality customers. Automated rep

Inna H.

Small-Business (50 or fewer emp.)

5.0/5

"A great solution for teamwork with calls"

What do you like about Ringostat?

What we like best is the user-friendly calling app we use on our devices. It is very clear and easy to use. Even new managers immediately understand h

6. Access Ease

Users value the access ease of Ringostat, benefiting from its user-friendly interface and straightforward report retrieval.

See 1 mentions

See Related User Reviews

Catherine I.

Mid-Market (51-1000 emp.)

5.0/5

"A great source of data for a digital agency"

What do you like about Ringostat?

We were most impressed with the call tracking and analytics feature, which helps us understand which sources bring in quality customers. Automated rep

7. Analytics

Users value the call tracking and analytics features of Ringostat, enabling insights into customer source effectiveness.

See 1 mentions

See Related User Reviews

Catherine I.

Mid-Market (51-1000 emp.)

5.0/5

"A great source of data for a digital agency"

What do you like about Ringostat?

We were most impressed with the call tracking and analytics feature, which helps us understand which sources bring in quality customers. Automated rep

8. Calling Features

Users value the convenient dialer extension of Ringostat, enhancing their calling experience and CRM integration.

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Helen S.

Marketing Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

9/17/2025

"When your advertising budget and customer communications truly work for your company"

5/5

What do you like best about Ringostat?

Thanks to Ringostat's call tracking, we identified which advertising channels brought the most orders through calls, as well as ads that generated almost no phone inquiries. By reallocating our budget to more successful campaigns, we were able to increase our customer base.

The Ringostat Smart Phone app is a must-have tool for our team, especially for our remote employees who can answer calls on the go. It unifies our Viber and Telegram in a single interface, eliminating the need to switch between different windows. This is not only convenient but also helps us avoid losing customers among various messengers and open chats. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

At first, it seemed like Ringostat offered too many features. For example, countless parameters for customizing reports. It was simply overwhelming, and we wondered: "Why do we need all this?" However, after several consultations with tech support and researching their knowledge base, we realized these weren't headaches but rather the precise and valuable data we needed. Review collected by and hosted on G2.com.

What problems is Ringostat solving and how is that benefiting you?

We operate not only in the Ukrainian market but also internationally, with many clients abroad. Previously, they were reluctant to call our main number due to expensive international rates. Ringostat helped us connect local numbers in our clients' countries. Now calls are affordable, which has significantly increased our inquiries. Review collected by and hosted on G2.com.

Tetiana B.

Director of marketing

Small-Business (50 or fewer emp.)

5/30/2025

"A product that solves problems, not creates new ones"

5/5

What do you like best about Ringostat?

First thing I'd like to mention is that Ringostat got their international information security certificate, ISO/IEC 27001:2022. We deal with a lot of confidential information that shouldn't get into the wrong hands. Plus, we work with companies that have strict requirements for data security standards.

Next, their technical support is superfast. Within two minutes, a specialist was already working with us. Actually solving problems didn't take long either — they pretty much have answers ready for everything. It's nice working with experienced professionals.

We also really like that most features can be set up on our own. Every step is explained in the instructions, so we don't have to constantly reach out to support. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

The interface could be a bit more modern. Some functions are hidden in the depths of the menu, and you need to spend time to find them. But in general, everything is intuitive after the first few days of use. Review collected by and hosted on G2.com.

What problems is Ringostat solving and how is that benefiting you?

Our clients are from different time zones, so we used to miss some calls during off-hours. If a client didn't call back themselves, we never knew they tried to reach us. Thanks to Ringostat reports, we now know about these calls and can quickly call back.

Also, thanks to the integration of Ringostat's virtual PBX with our CRM, audio recordings of conversations are automatically attached to contacts. We can easily recall all the information that was discussed during calls with clients or colleagues. Review collected by and hosted on G2.com.

Catherine I.

Marketing assistant

Marketing and Advertising

Mid-Market (51-1000 emp.)

11/12/2024

"A great source of data for a digital agency"

5/5

What do you like best about Ringostat?

We were most impressed with the call tracking and analytics feature, which helps us understand which sources bring in quality customers. Automated reports allowed us to quickly get data on the effectiveness of each advertising campaign. We also appreciated the user-friendly interface and easy access to reports provided by Ringostat. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

Ringostat's end-to-end analytics is only suitable for businesses that communicate with customers by phone. Review collected by and hosted on G2.com.

Inna H.

Marketing Assistant

Small-Business (50 or fewer emp.)

5/27/2024

"A great solution for teamwork with calls"

5/5

What do you like best about Ringostat?

What we like best is the user-friendly calling app we use on our devices. It is very clear and easy to use. Even new managers immediately understand how to work with it. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

Not all telephony settings were immediately clear to us. But then we contacted technical support, who quickly set everything up for us. Review collected by and hosted on G2.com.

What problems is Ringostat solving and how is that benefiting you?

Our company has clients from many countries, and we must periodically communicate with them by phone. Therefore, we must be able to call our clients wherever they are and wherever we are. For this task, we have connected Ringostat telephony and the call app. Thanks to this, we can stay in touch with our customers anywhere there is an Internet connection. If necessary, we can view call statistics in Ringostat reports. For example, if a customer did not get through or called during off-hours. We can immediately see when it happened and which number to call back. You can also see which managers communicated with a particular client and listen to the call recording. Review collected by and hosted on G2.com.

Serhii I.

CEO

Small-Business (50 or fewer emp.)

12/11/2023

"The right choice for integration and communication"

5/5

What do you like best about Ringostat?

We don't have to worry about the project we hand over to Ringostat. The team will take care of the client, quickly connect telephony, and help him set up the integration. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

We don't know, because we use it only for calls. In this regard, everything is fine. Review collected by and hosted on G2.com.

What problems is Ringostat solving and how is that benefiting you?

Our team performs maintenance and support of the client's WordPress website. In particular, they need to automate the sales process and implement virtual telephony, to set up integration with CRM. In this case, we usually recommend Ringostat. The platform is known for having a high-quality connection that works reliably and additional products. For example, our clients use the Ringostat app for calls, call tracking, callbacks, etc. In addition, the team can take other useful actions that affect website conversion. For example, one of our clients had their website numbers made clickable for free. We use Ringostat for ourselves, although we don't make calls that often. But we know from our own experience that everything will be fine with the connection. The technical support is friendly and does not impose additional products, advising only what we really need in our case. Review collected by and hosted on G2.com.

Ivan F.

CMO

Small-Business (50 or fewer emp.)

3/27/2024

"The best in the business"

5/5

What do you like best about Ringostat?

Telephony, CRM integration, AI conversation analytics, call quality is just out of this world, super communication. The best on the market. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

no drawbacks, everything is at a very high and professional level Review collected by and hosted on G2.com.

Hanna B.

Head of Sales Department

Small-Business (50 or fewer emp.)

7/11/2023

"A source of useful call data for a digital agency"

5/5

What do you like best about Ringostat?

I like that we can always rely on Ringostat. When our agency's clients need telephony or call tracking, the platform team connects them as quickly as possible. Sometimes even in one day. We are also quite satisfied with the terms of the affiliate program.

It's really cool that the data on call sources is accurate. Ringostat has also recently integrated with Google Analytics 4, and technical support helps to transfer call goals to this system. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

It is not always clear how to set up Webhooks, but support helps with this. Review collected by and hosted on G2.com.

What problems is Ringostat solving and how is that benefiting you?

As a digital agency, it is extremely important for us to track all conversions from campaigns. In particular, we need to understand how advertising traffic is converted into phone calls. Ringostat helps us a lot in this regard. The platform has many integrations, so call data is transferred to Google Analytics 4 and our clients' CRMs. This data makes the relationship between us and our clients transparent. We also see what we can improve in our campaigns so that even more customers come to our clients. When working with customers, we know that we can recommend Ringostat because the platform does not delay the setup and always asks about customer preferences. Review collected by and hosted on G2.com.

Maryna A.

Social Media Manager

Small-Business (50 or fewer emp.)

12/9/2022

"Convenient telephony if you need to call abroad"

5/5

What do you like best about Ringostat?

Quality of communication. And also the fact that Ringostat has additional useful products. For example, we have installed a callback form on our site. We had underestimated this functionality before, but it turned out that people called through it quite often. We are also delighted with the extension for calling from the browser. It's a serious time saver and generally nice to use. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

It took a while to figure out the service. But thanks to the support, they patiently explained everything to us and were very helpful. Review collected by and hosted on G2.com.

What problems is Ringostat solving and how is that benefiting you?

Our company focuses on several markets at once, and we have to call potential customers from different countries. So we needed a reliable telephony service that would allow us to communicate with users "not for all the money in the world" :) We were advised by Ringostat, and we are very satisfied. We don't overpay for calls, there are no problems with communication. All conversations are recorded, so we can always check how the sales reps are working with the deals. Not once has the telephony not worked or the caller couldn't be heard properly. Review collected by and hosted on G2.com.

Anton S.

Marketing manager

Small-Business (50 or fewer emp.)

9/26/2022

"Cool tool for working with calls and analytics"

5/5

What do you like best about Ringostat?

Most of all, I like the convenient dialer extension that allows you to quickly call a client number from CRM with one click. Also, the data about which advertisement the client called from is very useful to me. And it's cool that they can be transferred to Google Analytics. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

Didn't notice what I dislike. Everything is great within the framework of the tasks I performed. Review collected by and hosted on G2.com.

What problems is Ringostat solving and how is that benefiting you?

First of all, Ringostat solves the problem of communication with the client. But its coolest feature is, that when a client calls, the extension for calls opens and shows information about the caller. For example, where he is now, what pages of our site he looked at, what his name is - if the client is already in the CRM. Ringostat also shows in its reports which ads customers are calling from. So we understand which activities to invest more budget. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

12/13/2022

"Reliable partner for telephony and call tracking"

5/5

What do you like best about Ringostat?

1. A large number of ready-made integrations with various services. 2. Wide functionality. There is not only telephony, but call tracking, solutions for calls from the browser and more. 3. We periodically need help from technical support, so they respond as quickly as possible - especially when compared to other services. Review collected by and hosted on G2.com.

What do you dislike about Ringostat?

Initially, we did not expect that telephony requires a lot of settings. Review collected by and hosted on G2.com.

What problems is Ringostat solving and how is that benefiting you?

First, we interact as partners. Due to our service, you can configure Ringostat integration with dozens of other platforms. We carefully choose telephony and call tracking platforms, and Ringostat has proven itself at the highest level. In addition, we use this platform for our own communication with customers. And in this regard, we also have no complaints. Review collected by and hosted on G2.com.