Best Conversation Intelligence Software - Page 6
Conversation intelligence (CI) software records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights. CI software can be used by businesses to take notes on key conversations with potential buyers, identify risky or noncompliant topics of conversation, coach new sales representatives on best practices, and any other use cases that can be used from the analysis and transcription of sales calls.
Sales coaching software is a related software that generally offers conversation intelligence capabilities but focuses less on analyzing the transcription and text of a call and more on the language, cadence, and technique of the sales representative. Additionally, sales coaching software provides separate features for sales representatives to easily view and organize sales deals that are in the pipeline.
To qualify for inclusion in the Conversation Intelligence (CI) category, a product must:
Featured Conversation Intelligence Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Enthu.AI is a speech analytics software designed to help consumer brands improve agent performance and customer satisfaction. It specializes in call center quality assurance (QA) and management, m
- Computer Software
- Marketing and Advertising
- 54% Small-Business
- 46% Mid-Market
50 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Equal Time is an AI-assistant for virtual meetings. Equal Time goes beyond meeting transcription and automated Action-items, to help promote more inclusive meetings. Our technology helps you involve q
- 73% Small-Business
- 13% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Read AI is an AI copilot for wherever you work, making your meetings, emails, and messages more productive with summaries, content discovery, and recommendations.
- Information Technology and Services
- 60% Small-Business
- 46% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Rafiki is a Generative AI powered conversation and revenue intelligence platform that helps you deliver great demos, contextually follow up with meeting video snippets, answer questions as in-line com
- 62% Small-Business
- 38% Mid-Market
3 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Naoma.ai is an AI-powered conversational analytics platform designed to elevate every stage of customer engagement. With smart automation and actionable insights, Naoma streamlines sales workflows and
- 69% Small-Business
- 31% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Creovai is a software suite designed to bring intelligence and guidance to contact centers worldwide. By transforming unstructured conversation data into actionable insights, it empowers contact cente
- Supervisor
- Consumer Services
- Banking
- 58% Mid-Market
- 26% Enterprise
5 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine
- Marketing and Advertising
- Internet
- 54% Small-Business
- 34% Mid-Market
3,658 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Wudpecker records your sales call, generate high-quality notes, and syncs them to your CRM. Automatically. Wudpecker supercharges your productivity by: - Generating note from customer's words automat
- Computer Software
- 95% Small-Business
- 5% Mid-Market
58 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
At Trengo we’re dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will f
- Leisure, Travel & Tourism
- Apparel & Fashion
- 72% Small-Business
- 26% Mid-Market
282 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Copilot (https://www.copilotup.com/) is the AI-Powered Customer Insights Company. Copilot helps companies deeply understand the voice of their customer. We record and transcribe customer conversati
- Computer Software
- 71% Mid-Market
- 24% Small-Business
11 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Ender Turing identifies top performers in calls, chats, and video meetings. Use it to provide best practices of top performers to every employee for self-coaching and observe performance growth. Ender
- Financial Services
- Retail
- 60% Enterprise
- 36% Mid-Market
74 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Versational® - Leap ahead with AI-powered productivity - powered by Inteligems® Labs Versational® is an AI work productivity solution that reduces meetings by 35% and follow-up work by 75%. It enable
- 45% Small-Business
- 36% Mid-Market
14 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Goodmeetings is an AI-powered Meeting Insights & Automation Platform that transforms customer-facing revenue teams into productive high-performance units. Sales and customer success teams can foc
- Information Technology and Services
- Computer Software
- 68% Small-Business
- 28% Mid-Market
64 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Flyte helps sales leaders boost their deal pipeline through sales coaching insights, competitive insights and deal intelligence. It is a one-stop solution for the Head of Sales, CEOs, CROs, CMOs alike
- 64% Small-Business
- 36% Mid-Market
81 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable cust
- Financial Services
- 52% Small-Business
- 43% Mid-Market
199 Twitter followers
