Goodmeetings has been helpful for us to rate our Sales calls by recording and providing valuable insights like talk-to-listen ratio, meeting summary and Accurate meeting transcripts. The meeting transcripts has helped us take down notes post the call which enables us to be fully engaged with our customers during the call Review collected by and hosted on G2.com.

One thing I dislike about Goodmeetings is that it does not enter few meetings due to technical glitches and that makes it difficult to record calls or take notes Review collected by and hosted on G2.com.

Goodmeetings has a great feature to tag team members at important points during customer calls.

How we use this: customer facing teams tag product managers in the calls to better understand customer feedback.

Very useful for ensuring our teams are closely listening to our customers needs Review collected by and hosted on G2.com.

Nothing to dislike, all features are great and easy to use :) Review collected by and hosted on G2.com.

I used the tool as an AI notetaker. I was very impressed by the quality of summaries as well as the action items. Saved a ton of time that would have gone in manually transcribing notes. Also helped being more present in conversations because I knew that the notetaker was taking notes. Review collected by and hosted on G2.com.

The tool could add more support for functions beyond sales. One aspect is the integration with certain CRM platforms could be enhanced for seamless data transfer. Review collected by and hosted on G2.com.

Even If I am not available during the sales calls, I can log in later to know where the sales folks can be upskilled and the challenge points highlighted by the prospect. On top of it, the team understood the foundational essence of a sales call i.e. talk to listen ratio & cracked the simple but most effective code. Review collected by and hosted on G2.com.

I will be the first one to report if I come across any. Review collected by and hosted on G2.com.

I absolutely love how easily I can record meetings, track them and analyze them to reflect back on my performance. The fact that I am able to do this for each meeting is noteworthy. As I often refer back to the meeting recording, maintaining timely follow-ups is very easy. Review collected by and hosted on G2.com.

Nothing critical to dislike. I wish that the Highlighting is available in-meeting as well. That would be very useful. Review collected by and hosted on G2.com.

The platform is a valuable resource for us in enabling that all credit underwriting (and sales) calls follow the defined processes. Managers can assess junior reps and know exactly where they missed through the keyword hits and missed features. Review collected by and hosted on G2.com.

There is nothing to dislike yet. Sometimes, the customer can struggle to join the meeting. Though this is primarily related to poor network issues beyond anyone's control, there is a scope to improve the onboarding experience. Review collected by and hosted on G2.com.

I and my team love the key highlight feature a lot. We can indeed save time by referring to these moments and taking the desired follow-up actions. Review collected by and hosted on G2.com.

There is nothing that makes us dislike the platform. Review collected by and hosted on G2.com.

Each sales call for us is now a data-rich source that provides relevant insights. All thanks to Goodmeetings. The platform captures customer interaction data and sales rep data in real-time during the call. This helps us ascertain what works best for the clients and where we need to improve. Review collected by and hosted on G2.com.

Nothing specific, however, we are hopeful that integrations with other CRMs will be rolled out soon. Review collected by and hosted on G2.com.

Being a small team we usually run our reviews based on a few calls and this can be quite problematic but up till now this is how it was done. Goodmeetings finally gave us data that was relatively clean and consistent across sales calls. The hits and misses and key customer mentions clearly showed patterns in the performance of each sales rep regardless of experience. Review collected by and hosted on G2.com.

The slack notifications are not customizable, and hence I have to remember the specific area where my team member needs to be coached Review collected by and hosted on G2.com.

Being an individual contributor it's great to have the Goodmeetings bot in my zoom meetings to take notes and compare each pitch to my ideal pitch. Plus the key customer mentions feature helps me navigate the key points in the meeting before sending on follow on communication Review collected by and hosted on G2.com.

There is currently no way to play the meeting recording inside slack, this causes me to move to a browser. Review collected by and hosted on G2.com.