# Wudpecker Reviews **Vendor:** Wudpecker **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.9/5.0 **Total Reviews:** 19 ## About Wudpecker Wudpecker records your sales call, generate high-quality notes, and syncs them to your CRM. Automatically. Wudpecker supercharges your productivity by: - Generating note from customer's words automatically. - Saving over 5h per week on admin-work like manually updating CRM with notes, action items, etc. - Replicating winning sales processes using carefully designed meeting templates. Elite sales teams uses Wudpecker to type less and sell more. ## Wudpecker Reviews ### 1. The best AI notetaker **Rating:** 5.0/5.0 stars **Reviewed by:** Josiah W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Wudpecker?** The integration with zoom, google meet, and even teams is flawless. I am able to easily toggle the notetaker on and off depending on the meeting. The in-person notetaker works great as well. **What do you dislike about Wudpecker?** I wish there was a way to never include the notetaker on certain recurring meetings. **What problems is Wudpecker solving and how is that benefiting you?** I can be more present in meetings knowing that Wudpecker is taking notes and delivering high-quality overviews. ### 2. Loving Wudpecker: A Game-Changer for Note-Taking **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria L. | Creative Project Manager at Caviar, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Wudpecker?** I recently started using Wudpecker, and I must say, it has completely transformed the way I capture information during calls. The platform does an exceptional job of identifying and recording all the crucial topics and decisions discussed throughout the conversation, ensuring no important detail is missed. In my line of work, client feedback and thoughts arere most important, and the platform does a beautiful job of capturing them so that I can focus on being engaged during the conversation. Wudpecker also gives users the ability to capture snippets of the meeting and share only that snippet with the respective parties. Of course, you can share the entire meeting recording as well! In conclusion, Wudpecker has become my go-to tool for note-taking during calls for external and internal meetings. I wholeheartedly recommend it to anyone seeking a reliable, efficient solution for capturing essential information. Give it a try—you won't be disappointed! **What do you dislike about Wudpecker?** As with most new products just starting off, Wudpecker isn't without its minor hiccups. However, the team behind this innovative platform is incredibly responsive and dedicated to making continuous improvements. This dedication only adds to the overall positive experience of using Wudpecker, and I'm excited to see how it evolves in the future. **What problems is Wudpecker solving and how is that benefiting you?** Wudpecker has been a game-changer in boosting my productivity by significantly eliminating the time it would take me to re-listen meetings and review meetings notes. It accurately captures the key points from various discussions, allowing me to focus on what truly matters—taking action on those insights. Moreover, Wudpecker's intuitive features have made it incredibly easy to keep all teams aligned and informed, fostering seamless collaboration and enhanced efficiency within our organization. It's truly a remarkable tool for anyone looking to optimize their workflow and streamline communication across teams. ### 3. Training new sales reps just became 10x easier **Rating:** 5.0/5.0 stars **Reviewed by:** Teemu R. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Wudpecker?** As a frequent user of Wudpecker, I find it incredibly helpful in my day-to-day work. One of the things I appreciate most about the tool is how it saves me time. With just a few clicks, I can generate a summary of my sales calls, which saves me from having to spend hours transcribing and organizing my notes. This allows me to focus on other important tasks, such as reaching out to potential clients and closing deals. As a sales manager, I've found that using a sales call summary tool has made it much easier to train new sales reps. The tool's intuitive interface and user-friendly features make it easy for new reps to quickly learn how to use it to analyze their sales calls, identify trends and patterns, and improve their sales approach. With the help of the sales call summary tool, I'm able to provide new reps with real-world examples of successful sales calls, which helps them understand what works and what doesn't. By sharing summaries of successful calls with the new reps, they can see firsthand how to effectively engage with customers, address their concerns, and ultimately close deals. **What do you dislike about Wudpecker?** Ideally the tool wouldn't need to join the call as a separate participant which might make the participant a bit nervous of being recorded. Or if they could opt-out in being recorded but it would still be possible to take notes. As the tool is still developing rapidly, some work needs to be put in to make the first experience as intuitive as possible. This can easily be resolved. **What problems is Wudpecker solving and how is that benefiting you?** Making better sales notes than I ever could by just writing. And writing concise summaries of the most important parts of the calls. It also helps me jump on calls with sales reps asyncronously and listen in without affecting a new reps own performance. ### 4. Great note-taking and call recording app with simple interface + a neat AI summary functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Drew H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Wudpecker?** It's way easier to use than other tools of this ilk that I've tried. There's something about the UI and general design that just works. It feels less cluttered and noisy than other competitors. A list of other things I like: - The bot that joins your calls is called " [your name]'s notetaker" which I like. It takes less explaining to the person you are talking to as to why there is another account on the line. This is in contrast to calling the bot "Wudpecker assistant" or something like that, which I've seen other companies do. - It's easy to save and use your custom templates - It's easy to toggle the bot off if you don't want it to join a call - It's super easy to sync it up with your calendar - It seamlessly integrates with Hubspot - It generates AI call summaries that are surprisingly good. I wouldn't use them without some editing, but they can definitely be shared as is in a pinch and someone would get the gist of the call. - It's easy to playback the call video recording **What do you dislike about Wudpecker?** I wish it had a Slack integration that would post the notes to a Slack channel. I am sure the team is working on that! I also wish that there was a simple invite link to share with colleagues. The call transcript is good but it still contains far more mistakes than a human notetaker would make. **What problems is Wudpecker solving and how is that benefiting you?** It's hard to find a notetaking app with a Hubspot integration that also records your calls and lets you reference the transcript with ease. ### 5. Powerful sales tool **Rating:** 5.0/5.0 stars **Reviewed by:** Victor S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Wudpecker?** Wudpecker allows me to fully focus on one thing: Talking with prospects and customers. Instead focusing half my energy on taking notes, and the other half on listening, i can now do both, without compromising either. **What do you dislike about Wudpecker?** Sometimes produces inaccurate notes, and action items that are not actually action items. However, as with any tool, its about using it properly. Used properly, this is not an issue at all **What problems is Wudpecker solving and how is that benefiting you?** Wudpekcer solves and improves meetings with customers - And is also a conversation piece in the meeting itself. ### 6. Very solid tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Matthews J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Wudpecker?** Helpful to focus on being present on calls rather than taking notes. Reviewing notes after helps get a sense of what was discussed. Helps with sending follow up emails as well. **What do you dislike about Wudpecker?** There's a decent amount of typos, so you need to spend time reviewing the notes before sending it to a customer. Sometimes the speakers get mixed up as well. Some issues with notetaker joining and leaving call. **What problems is Wudpecker solving and how is that benefiting you?** Focusing on value adding activites of driving revenue for my organization instead of spending time on admin. Makes it easier to focus on listening to the customer so that you can better understand their needs. ### 7. Wudpecker took away the admin work for me **Rating:** 5.0/5.0 stars **Reviewed by:** Toni v. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Wudpecker?** Their summary feature breaks down the meeting content nicely. With a bit of editing, I can immediately send it off as a followup. The notes sync to CRM which is a nice touch. In the beginning, I listened to a bunch of my own meetings and realized a lot of things that I missed. It really helped me improve my own processes. I checked my colleagues recordings as well to learn how they run their meetings. **What do you dislike about Wudpecker?** Would be great if the slack integration exists, so the summary are pushed there as well. I know that it’s on the way so looking forward to that! **What problems is Wudpecker solving and how is that benefiting you?** I’m more of a pen and paper type of guy, so it used to be very time consuming to type out the notes. Now Wudpecker gives me a something to work with immediately ### 8. Wudpecker helps me manage my meetings much more easily **Rating:** 5.0/5.0 stars **Reviewed by:** Elia E. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Wudpecker?** The template feature makes it easy to structure my meetings. My team repurposed the template examples that Wudpecker had into customized ones that fit our purposes. With that, we built a repeatable process for our sales team. Then everything gets synced to our Hubspot, so I don’t have to worry about information being all over the place. We also use the recordings to onboard new sales reps. For instance our new account executive listens to recordings of our older reps’ sales calls. The summary was very neat. They used chatgpt so it’s state of the art stuff. I realized quickly that we can use it for our internal calls as well. Now I can get the idea of the whole conversation at a glance. **What do you dislike about Wudpecker?** The search filter can improve a bit more. Now we are starting to get a lot of meetings in, so a smart search function would really save us some more time. **What problems is Wudpecker solving and how is that benefiting you?** Before Wudpecker, notes were very fragmented, and it was difficult to push out the knowledge in our head to others. Now with the summary + recording, we save time, and get better documentation with the full picture. ### 9. Excellent tool to onboard Sales People **Rating:** 5.0/5.0 stars **Reviewed by:** Lassi L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Wudpecker?** With Wudpecker we can onboard people faster. This is a great ROI as if we are able to get a new salesperson to produce results a few months earlier our profit margin increases greatly! **What do you dislike about Wudpecker?** As you could imagine with everything new there are sometimes things that require testing and learning internally to make sure we take advantage of the features. For example, it took us a while to realize the power of the tool for making sure our new salespeople get supported by the senior salespeople. **What problems is Wudpecker solving and how is that benefiting you?** It helps us learn from our sales meetings and continuously improve the way we do servant sales. On top of that it can be used in internal comms about a sales meeting that went well. ### 10. When I'm in a call I can focus on the customer 100% **Rating:** 5.0/5.0 stars **Reviewed by:** Sunny K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Wudpecker?** Wudpecker gives me the ability to see the forest and the tree. Their summary is fire. I get the overview of an hour long meeting in 2 minutes. And if I want to search a specific segment to listen to, I can do just that. **What do you dislike about Wudpecker?** I miss a few feature that allowed me to listen to just a specific speaker. They use to have it but I know they are working on bringing it back. **What problems is Wudpecker solving and how is that benefiting you?** I have quite long and technical meetings, so I used to have to watch the whole session each time I do a followup of the call. But now the time it takes is down by more than half. ### 11. Awesome note taking app that makes my job so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Wudpecker?** Wudpecker is super simple to use, and is the solution we didn't know we needed before we started using it. Now it's integral to our business, I can't imagine doing my job without it. It automatically joins my calls, sits in the background and allows me to be fully present in sales meetings. It's also a big time saver, with the AI generated summary, transcript and playback helping me craft my notes and share them with the rest of my team afterwards. It can even do it directly to Hubspot. Wudpecker's perfect for coaching and feedback sessions, as the recordings are easily shared and everyone can watch and understand how a call proceeded. My non-sales founder teams like to say they no longer need Netflix or podcast subscriptions because the commute or workout with my Wudpecker calls instead **What do you dislike about Wudpecker?** The trascriptions aren't always perfect, but they're close enough, especially in english. I'd give it an 80-90% accuracy rating, and it's simple to listen back to a particluar passage if you're not sure exactly what was said from the script alone. My Finnish speaking colleagues say it's a little less accurate again there in their language. Mostly, I just need to adjust my processes to take even more advantage of the Wudpecker tools! **What problems is Wudpecker solving and how is that benefiting you?** Wudpecker is the solution we didn't know we needed before we started using it. Now it's integral to our business, I can't imagine doing my job without it. It invaluable for coaching, saving us time, and building a library of best practice and use case examples for expanding our sales team ### 12. Sales meeting note taking, time-saving, coaching... All that we get with Wudpecker **Rating:** 5.0/5.0 stars **Reviewed by:** Akseli M. | Sales and Growth, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Wudpecker?** Before Wudpecker I as a sales leader had very limited visibility into the sales conversations we were having if I didn't participate in the meetings myself. But participating in every sales meeting takes way too much time. And the notes in CRM were sometimes very brief and it was almost impossible to coach sales reps on the cases. When we started using Wudpecker this changed and I got clear visibility into all of the sales meetings we're having. It's great to review calls and see what was actually discussed and identify coaching opportunities (i.e. "why did you ask that? Do you think you could have done this differently, if yes then how?"). It's also a key part of monitoring the quality of the conversations we're having, and keeping an eye on the customer experience as a whole. I like the best that Wudpecker is extremely low-effort and easy to use. It saves a lot of my time, period. **What do you dislike about Wudpecker?** Maybe not so much about Wudpecker but my own processes: I need to have more time to really take full advantage out of Wudpecker. Sometimes I have too little time and coaching opportunities might slip as I don't always review every call. **What problems is Wudpecker solving and how is that benefiting you?** I get a lot more visibility into sales conversations we're having and as result can coach and, if needed, step in before a deal goes south. It saves my and our rep's time from note taking. Before Wudpecker some little details would always slip by us but now we can review the meetings as many times as we like to make sure we grab the details the prospect is sharing with us. ### 13. Excellent tool to run your sales and improve the sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Pekka V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Wudpecker?** Their integration with CRMs is super helpful and saves our time a lot. I've tested several tools in the market, and their AI summary solution seems to be the most advanced. **What do you dislike about Wudpecker?** Sometimes the quality of the recorded videos is not optimal. On the other hand, that's not really the point of this tool when it's more based on generating the script of the calls. **What problems is Wudpecker solving and how is that benefiting you?** Our team uses it a lot to create the notes of the discovery calls. This all is automated with our Hubspot CRM. I use it to review old calls to remind myself what we agreed on and to create summaries of the sales calls. ### 14. Very simple but powerful tool to support your sales process. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander N. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Wudpecker?** Wudpecker just does the job. It's easy to find recordings. Their feature that generates your meeting notes automatically is quite impressive. It summarises meetings quite accurately and both reduce your manual input and saves points that you may not have necessarily written yourself. **What do you dislike about Wudpecker?** It's an early-stage product so it's natural that the functionality isn't very broad. I feel like the quality of recordings could be better as it records those through a thrid-party bot that joins your meetings. In the end, you have a recording that looks like it's just a scene recording from a browser which might not be super professional in certain situations. **What problems is Wudpecker solving and how is that benefiting you?** It saves me time and creates security in my work by recording my sales calls, automatically generating meeting notes, and allowing me to review other meetings for training purposes. ### 15. Wudpecker is a lifesaver for sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Sachin B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Wudpecker?** It summarizes all my calls, records it as well and lets me review the transcript later on for detailed analysis. **What do you dislike about Wudpecker?** I wish Wudpecker would also let me download the recordings. This way I can access them anytime when I am offline. **What problems is Wudpecker solving and how is that benefiting you?** Wudpecker is helping me transcribe my sales calls, user interviews and recruiting interviews. ### 16. I can focus on customer interaction instead of note taking **Rating:** 5.0/5.0 stars **Reviewed by:** Johannes T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Wudpecker?** I work in complex sales where I really have to understand the customers situation and ask questions related to the previous answer. Wudpecker allows me to put 100% focus on the discussion instead of "hold up, let me write that down". Also the meeting summary function is absolutely incredible. **What do you dislike about Wudpecker?** Integration to pipedrive would cut down the manual work so that would make the tool perfect. **What problems is Wudpecker solving and how is that benefiting you?** 1. Wudpecker allows me to focus on discussion with the customer. 2. It reduces the wrong interpretation made by me after the meeting (I can always check later what the customer really said and HOW they said it) 3. I can share the insights of the meeting easily to my whole team. 4. Meeting summary is saving my time tremendously ### 17. Excellent tool for sales team, especially for Hubspot CRM users **Rating:** 4.5/5.0 stars **Reviewed by:** Jolie P. | Sales and Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Wudpecker?** The tool is straightforward and easy to use. Didn't take much time for me to familiarize myself with the tool. Seamless integration with Hubspot. The team is very responsive to my queries & support tickets. **What do you dislike about Wudpecker?** Nothing much to dislike except sometimes the bot didn't join the meeting for some technical problems but the team has always been quick to resolve the issue. **What problems is Wudpecker solving and how is that benefiting you?** Upon using Wudpecker, I saved a lot of time from manually typing and transferring data from my sales notes to our CRM. In addition, I can always rely on the recording and transcript if I'm missing any information. ### 18. Great notetaking app **Rating:** 4.5/5.0 stars **Reviewed by:** Samuli S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Wudpecker?** Works like a charm when taking notes for english meetings & getting a summary of those. **What do you dislike about Wudpecker?** Once note-taking works better in Finnish language I go from fan to a raving fan 🙌 **What problems is Wudpecker solving and how is that benefiting you?** No need to use time to take notes manually. ### 19. Huge help for note taking **Rating:** 5.0/5.0 stars **Reviewed by:** Jon H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Wudpecker?** The fact that I get good notes from every single Teams meeting I attend. It saves me time and I can focus on the meeting. **What do you dislike about Wudpecker?** No Pipedrive integration (yet). And sometimes the Notetaker doesn't recognize the different speakers in a meeting. **What problems is Wudpecker solving and how is that benefiting you?** It helps me do good notes of all meetings I attend. I can focus on the meeting instead. - [View Wudpecker pricing details and edition comparison](https://www.g2.com/products/wudpecker/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+14%3A19%3A08+-0500&secure%5Bsession_id%5D=56d3cbb6-e662-4918-96f0-764f72bcbd4b&secure%5Btoken%5D=88c123fae5c93373bb9c475e33143f333dcb4cbb903ef58490081102cb9615dc&format=llm_user) ## Wudpecker Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Feedback** - Review **Generative AI** - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Wudpecker Alternatives - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (742 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (482 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,774 reviews)