# goodmeetings Reviews **Vendor:** Kharavela Technologies **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 71 ## About goodmeetings Goodmeetings is an AI-powered Meeting Insights & Automation Platform that transforms customer-facing revenue teams into productive high-performance units. Sales and customer success teams can focus solely on customers during meetings, while the Goodmeetings AI meeting wizard handles the rest. Goodmeetings records, transcribes and generate AI-powered Human-level notes, action items which are pushed into Email, Slack and CRM. With Goodmeetings, revenue and product teams can easily search for specific recordings, browse through summaries, topic mentions, behaviours & sentiment, and scan AI-picked video reel of Moments that matter. Teams can review hours of meetings in minutes, and collaborate by sharing coachable moments and customer feedback with the team and assigning actions. Sales and Customer Succes Leaders get full and crisp visibility on customer conversations and can save deals/accounts at risk proactively by reviewing summaries and Moments that Matter. Leaders can now coach their team on the right actions and behaviors armed with meeting insights and develop winning playbooks. G2 Users have rated Goodmeetings as one of the Top 50 Sales Software for 2023. In addition, Goodmeeings also features as a - High Perfomer: - Momentum Leader For more information, visit https://goodmeetings.ai ## goodmeetings Pros & Cons **What users like:** - Users appreciate the **ease of use** of Goodmeetings, enjoying effortless meetings without the need for apps or downloads. (10 reviews) - Users appreciate the **team collaboration features** of Goodmeetings, enhancing productivity and communication across multiple teams. (7 reviews) - Users appreciate the **convenience** of goodmeetings for easily accessing and reviewing past meetings and transcripts. (4 reviews) - Users enjoy the **navigation ease** of Goodmeetings, making it simple to highlight and review important meeting points. (3 reviews) - Users value the **reliability** of goodmeetings, noting its stability and hassle-free meeting conduct without glitches. (3 reviews) - Users commend the **accuracy of meeting transcripts** from Goodmeetings, enhancing engagement and saving time during calls. (2 reviews) - Easy Integration (2 reviews) - Users find **Goodmeetings highly helpful** for engaging participants and providing valuable insights during customer interactions. (2 reviews) - High Quality (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users desire **limited integrations** with Goodmeetings, seeking better connections with other CRM platforms. (6 reviews) - Users find the **limited features** of goodmeetings restrict functionality, such as real-time highlights and playback options. (5 reviews) - Users find the **lack of essential features** in Goodmeetings limiting, hindering their productivity and global outreach. (5 reviews) - Users feel that the **User Interface** needs improvement, impacting overall usability and experience during meetings. (4 reviews) - Users face **integration issues** with goodmeetings, hindering effective usage and connectivity with other tools. (3 reviews) - Limited Customization (3 reviews) - Users often face **technical glitches** with Goodmeetings, leading to disruptions during meetings and recording difficulties. (2 reviews) - Internet Dependency (2 reviews) - Limited Functionality (2 reviews) - Poor Quality (2 reviews) ## goodmeetings Reviews ### 1. Best Meeting notetaker ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2024 **What do you like best about goodmeetings?** Goodmeetings has been helpful for us to rate our Sales calls by recording and providing valuable insights like talk-to-listen ratio, meeting summary and Accurate meeting transcripts. The meeting transcripts has helped us take down notes post the call which enables us to be fully engaged with our customers during the call **What do you dislike about goodmeetings?** One thing I dislike about Goodmeetings is that it does not enter few meetings due to technical glitches and that makes it difficult to record calls or take notes **What problems is goodmeetings solving and how is that benefiting you?** GoodMeetings has eliminated the need to record meetings separately and has helped our sales reps updated their notes after every single call. ### 2. Great tool for analyzing user feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2023 **What do you like best about goodmeetings?** Goodmeetings has a great feature to tag team members at important points during customer calls. How we use this: customer facing teams tag product managers in the calls to better understand customer feedback. Very useful for ensuring our teams are closely listening to our customers needs **What do you dislike about goodmeetings?** Nothing to dislike, all features are great and easy to use :) **What problems is goodmeetings solving and how is that benefiting you?** Better understanding of our customers for product teams ### 3. Big productivity enhancement **Rating:** 4.5/5.0 stars **Reviewed by:** Prateek S. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about goodmeetings?** I used the tool as an AI notetaker. I was very impressed by the quality of summaries as well as the action items. Saved a ton of time that would have gone in manually transcribing notes. Also helped being more present in conversations because I knew that the notetaker was taking notes. **What do you dislike about goodmeetings?** The tool could add more support for functions beyond sales. One aspect is the integration with certain CRM platforms could be enhanced for seamless data transfer. **What problems is goodmeetings solving and how is that benefiting you?** Goodmeetings is solving the problem of taking notes and creating action items from a meeting. This is helpful to me because using the tool makes my meetings more productive and action-oriented. I am able to get these advantages while being more present in the meeting, since I don't have to worry about taking manual notes myself. ### 4. Great product comes after great user insights! **Rating:** 4.5/5.0 stars **Reviewed by:** Sameer M. | Director Sales & Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2022 **What do you like best about goodmeetings?** Even If I am not available during the sales calls, I can log in later to know where the sales folks can be upskilled and the challenge points highlighted by the prospect. On top of it, the team understood the foundational essence of a sales call i.e. talk to listen ratio & cracked the simple but most effective code. **What do you dislike about goodmeetings?** I will be the first one to report if I come across any. **What problems is goodmeetings solving and how is that benefiting you?** The major problem is when you start handling a sales team: 1. You cannot be present on every sales call to understand the sales rep's skill set and the insights the prospect shares. 2. You have to develop a sales playbook that the new joiners can use. Both these pain points are being solved here. ### 5. A great product to use if your use case is clear to you! **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit K. | Head Business Technology Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about goodmeetings?** I absolutely love how easily I can record meetings, track them and analyze them to reflect back on my performance. The fact that I am able to do this for each meeting is noteworthy. As I often refer back to the meeting recording, maintaining timely follow-ups is very easy. **What do you dislike about goodmeetings?** Nothing critical to dislike. I wish that the Highlighting is available in-meeting as well. That would be very useful. **What problems is goodmeetings solving and how is that benefiting you?** The post-meeting highlighting feature is a problem solver. Earlier, I had to rely on manual notes to keep a tab on essential parts. Now the team and I can just review the highlights of the calls especially if the previous meeting with the prospect happened some time back! ### 6. We can monitor adherence to credit underwriting processes **Rating:** 4.0/5.0 stars **Reviewed by:** Meenu S. | Credit Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2022 **What do you like best about goodmeetings?** The platform is a valuable resource for us in enabling that all credit underwriting (and sales) calls follow the defined processes. Managers can assess junior reps and know exactly where they missed through the keyword hits and missed features. **What do you dislike about goodmeetings?** There is nothing to dislike yet .Sometimes, the customer can struggle to join the meeting. Though this is primarily related to poor network issues beyond anyone's control, there is a scope to improve the onboarding experience. **Recommendations to others considering goodmeetings:** Good to use , but cust face difficulty to join **What problems is goodmeetings solving and how is that benefiting you?** In our nature of business, vital information related to prospects' financial and business health is ultra important. Further course of action depends upon the information collected. Therefore, we have to make sure that all sales reps collect every bit of information during the call. We can do that through the platform. We know if an executive missed something vital in time. The platform also enables us to coach new junior reps effectively and on the job. ### 7. Our meeting productivity has increased by substantial notches. **Rating:** 4.5/5.0 stars **Reviewed by:** Vinayak M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about goodmeetings?** I and my team love the key highlight feature a lot. We can indeed save time by referring to these moments and taking the desired follow-up actions. **What do you dislike about goodmeetings?** There is nothing that makes us dislike the platform. **What problems is goodmeetings solving and how is that benefiting you?** We use the goodmeetings platform for quite a lot of our meetings. These are both internal meetings and sales meetings. The highlight key moments feature helps us save time. We can refer to these moments and schedule follow-up calls and also plan our roadmaps. We also use the platform for coaching new sales reps. ### 8. Get insights out of video calls. **Rating:** 4.5/5.0 stars **Reviewed by:** Anup D. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about goodmeetings?** Each sales call for us is now a data-rich source that provides relevant insights. All thanks to Goodmeetings. The platform captures customer interaction data and sales rep data in real-time during the call. This helps us ascertain what works best for the clients and where we need to improve. **What do you dislike about goodmeetings?** Nothing specific, however, we are hopeful that integrations with other CRMs will be rolled out soon. **What problems is goodmeetings solving and how is that benefiting you?** With the platform, we now know exactly how the meeting fared and the chances of conversion. We can record and evaluate all actions the sales reps performed during the call. What questions did the customer ask? Did the sales rep explain each relevant topic? Was the next call scheduled? Sales reps and managers can know all of this via Goodmeetings. ### 9. Fills a latent need for all sales teams **Rating:** 4.5/5.0 stars **Reviewed by:** Avi K. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about goodmeetings?** Being a small team we usually run our reviews based on a few calls and this can be quite problematic but up till now this is how it was done. Goodmeetings finally gave us data that was relatively clean and consistent across sales calls. The hits and misses and key customer mentions clearly showed patterns in the performance of each sales rep regardless of experience. **What do you dislike about goodmeetings?** The slack notifications are not customizable, and hence I have to remember the specific area where my team member needs to be coached **What problems is goodmeetings solving and how is that benefiting you?** Goodmeetings ensures a fair and consistent evaluation of sales pitches devoid of any human biases and prejudice. After an initial pushback we find that reps are now more open to feedback ### 10. My second pair of eyes and ears on a sales call **Rating:** 5.0/5.0 stars **Reviewed by:** Sovit A. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about goodmeetings?** Being an individual contributor it's great to have the Goodmeetings bot in my zoom meetings to take notes and compare each pitch to my ideal pitch. Plus the key customer mentions feature helps me navigate the key points in the meeting before sending on follow on communication **What do you dislike about goodmeetings?** There is currently no way to play the meeting recording inside slack, this causes me to move to a browser. **What problems is goodmeetings solving and how is that benefiting you?** Working alone it is hard to keep track of everything a customer says. Dumb recording eat up too much time in review. Goodmeetings presents a usable summary that saves time and lets me review only the important bits of any call ### 11. Extracts vital data out of video sales calls **Rating:** 4.5/5.0 stars **Reviewed by:** Karan T. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about goodmeetings?** Before using Goodmeetings, it seemed as if we were doing sales calls in the dark. Ever since we started using the platform, we can analyse each call, and the platform empowers us with vital analytics. Earlier, there was no way to ascertain if our sales reps missed speaking something important during the demo, but now we can. The call analytics feature also helps us configure and highlight essential keywords during the call. This is quite valuable in identifying customer sentiments, pain points, and right follow up areas. **What do you dislike about goodmeetings?** We thoroughly compared and evaluated all the tools available in the market before investing in the Goodmeetings platform. There seems nothing critical to dislike, but we are also hopeful that analytics will get more advanced once it is deeply integrated with our CRM. **What problems is goodmeetings solving and how is that benefiting you?** We have been doing remote sales even before the pandemic began. However, with the onset of the pandemic, the volume of sales calls especially on video increased exponentially. Further, besides remote sales, even sales coaching turned remote. We realised that with the remote arrangement it was getting difficult for sales managers to coach sales reps and identify what crucial points they were missing during the demo. Goodmeetings call analytics helped eliminate that issue as it gives you a report of all the hits and misses. ### 12. Lets you adhere to the ideal sales call template **Rating:** 5.0/5.0 stars **Reviewed by:** Aakriti f. | Influencer Onboarding Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about goodmeetings?** Creating a standardized sales call-template and making sure everyone follows it is a more tedious task than remote sales. Goodmeetings allows adhering to the template easily. I and the team can monitor where we spent enough time and where we fell short. **What do you dislike about goodmeetings?** The meetings library is a great feature, however, it will be really great to have a filtering mechanism wherein we can filter calls if they get too many. **Recommendations to others considering goodmeetings:** Yes, I would recommend this product to teams that sell remotely or instances where follow-ups happen over video calls. **What problems is goodmeetings solving and how is that benefiting you?** Earlier, we had no data to help us identify the areas wherein we could improve. Now we know. We can learn the segments wherein we spent too much time or if we did it in a haste, and if we were inefficient. I, as a team leader, can make sure all vital concepts are explained well. For example, we make sure that we outline our pricing models and the various subscription categories. All I need to do is just configure similar keywords across calls, and I will get a keyword occurrence report after each meeting. ### 13. Provides us the much-needed sales call data. **Rating:** 5.0/5.0 stars **Reviewed by:** Parishmita G. | Principal User Experience Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2022 **What do you like best about goodmeetings?** It is a great platform to get hold of sales meeting insights. It is a practice here internally to review all sales meetings and highlight specific moments within the call. **What do you dislike about goodmeetings?** Currently, we highlight when we review the meeting, it will be helpful if we are able to do so in real time during calls. **What problems is goodmeetings solving and how is that benefiting you?** We really like the highlighting feature. It allows us to mark specific moments during the call and then take them up with other teams during weekly reviews. It makes it easy for sales reps to communicate sales enablement requirements and product feedback to respective teams. ### 14. The most effective way to capture Zoom meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Jayasree G. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2022 **What do you like best about goodmeetings?** The Goodmeetings Notetaker easily integrates with my Google calendar. All meetings are now captured, and we can view them in the meetings library. We can review, comment and search within transcripts. **What do you dislike about goodmeetings?** Not much. I would like to see more integrations in the future. **What problems is goodmeetings solving and how is that benefiting you?** Recording Zoom meetings was a hassle earlier because we had to create special recording repositories and maintain those. Goodmeetings has changed that, and not to forget the collaboration features it provides. I can also highlight important parts for my marketing and sales enablement teams, and they can refer to those parts to create relevant support collateral. ### 15. It’s like having a Youtube for meeting recordings! **Rating:** 5.0/5.0 stars **Reviewed by:** Bharti C. | ICR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about goodmeetings?** With Goodmeetings, we can analyze all sales calls easily. The call analytics feature helps us know where sales reps missed. Further, every meeting is auto transcribed and recorded automatically. We can search within transcripts if we want to refer to any particular point within the meeting. **What do you dislike about goodmeetings?** At times we need to fast forward the meeting recording by 2x or 3X speed. It is currently missing. Such a feature will be helpful. also, there is Contraint of network issues while there is a poor network Video got blurr or froze and also faces issues related to audio. **What problems is goodmeetings solving and how is that benefiting you?** Meeting recordings are available in a short span of time and in an intuitive Youtube format. The meetings library provides a playlist of videos. Sales managers can filter sales calls via SDR names and review calls easily. Also helped with more clarity and understanding of the User Interface during one discussion or conference meetings. ### 16. Qualify inbound leads like never before **Rating:** 4.5/5.0 stars **Reviewed by:** Prahllad M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about goodmeetings?** Lead qualification is vital for sales success. The Q/A feature allows us to configure questions across sales calls and lets us ask questions during the first interaction or customer discovery call itself. **What do you dislike about goodmeetings?** Q/A is a push integration, but we would also love the pull integration. It will allow us to directly call out the answers during higher-level calls. The good part is it is already in pipeline for the upcoming quarter(s). **What problems is goodmeetings solving and how is that benefiting you?** Q/A feature lets us do lead qualification during the call itself. We get a lot of demo requests through our website. So hence lead qualification happens during the call itself. This also allows us to measure the quality of the lead and allocate it to suitable sales reps accordingly. Further, the Q/A feature supports push integration with the CRM, therefore there is no need to maintain extra records in the CRM. ### 17. A must-have tool if you want overall visibility of your meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about goodmeetings?** The Goodmeetings platform enables us to get an overall visibility of our sales processes. It facilitates learning across the organization. The Notetaker joins in all our Zoom meetings, and we can highlight the important parts of the call. **What do you dislike about goodmeetings?** We love the highlight feature, but it can happen only when reviewing calls and not in real-time during the call. **What problems is goodmeetings solving and how is that benefiting you?** Any team member can go to the meeting's library and review the meeting. Our team members can call the Notetaker to the meetings. All meetings are effortlessly captured. We can search within transcripts and jump to highlighted moments. ### 18. Great Transcription quality and language support **Rating:** 4.5/5.0 stars **Reviewed by:** Avinash C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about goodmeetings?** We are able to obtain transcripts for non english speaking meetings with a high degree of accuracy. The transcription processing is relatively accurate for non english languages. **What do you dislike about goodmeetings?** They only support 1 language at a time. This is a problem because we are trying to get early adopters from all across the globe and it is not possible for us to manually select a language before each call **What problems is goodmeetings solving and how is that benefiting you?** We use Goodmeetings to record and review meetings that are conducted by reps in multiple languages. We use Google translate on the transcripts to get a sense of how the meeting went. ### 19. Makes onboarding new sales hires a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Priya S. | Product Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2022 **What do you like best about goodmeetings?** Hiring and training new sales hires often takes a lot of time. The training program needed structure and direction. The platform allows us to do that effectively. **What do you dislike about goodmeetings?** There is nill to dislike so far. but there should be some kind of structure and direction to make is better. **What problems is goodmeetings solving and how is that benefiting you?** Sales managers are able to review meetings daily as meeting summaries come on slack. Managers can identify the winning traits of their sales reps and evaluate pitch quality. This has helped us train new hires more effectively and reduced the ramp-up time significantly. ### 20. Record, track and take action **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about goodmeetings?** We can record our meetings without hassles. No need to record meetings separately. Call analytics helps us understand what we need to work on while talking to our customers. The platform is used by multiple teams and not just sales. **What do you dislike about goodmeetings?** No downsides however at times we face issues in joining meetings when there is a low network. **What problems is goodmeetings solving and how is that benefiting you?** Before initiating any project, we refer to the recordings in the meetings library to revisit project requirements. The platform is hence used by delivery teams, design teams, and all our vendors as well. ### 21. Our goto platform to get sales coaching insights **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjay S. | Senior Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2022 **What do you like best about goodmeetings?** The Goodmeetings platform is easy to use and can be embedded within the existing workflows. The Notetaker captures all our Zoom meetings and makes them accessible in the platform's meetings library segment. **What do you dislike about goodmeetings?** Nothing, it's really very awesome so far. **What problems is goodmeetings solving and how is that benefiting you?** As it is easy to review Zoom meetings, reviewing sales reps' performance is easy and effective. We can measure metrics like the talk-to-listen ratio and get meeting summaries over slack. It is very effective and useful when it comes to setting up a coaching program ### 22. Helped us make our meetings more productive **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin P. | Co-Founder, Head of Product, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about goodmeetings?** The highlight feature is something we use most often. Also, the transcription quality has improved a lot over the last few months. In general, it is pretty easy to capture meeting data for the whole team to access. **What do you dislike about goodmeetings?** It is mostly easy to use. But would love to see some more personalization options. **What problems is goodmeetings solving and how is that benefiting you?** Post-meeting review is an important part of our process. GoodMeeting's highlighting feature helps us speed that up and makes our review sessions a lot more productive. ### 23. An awesome tool for sales coaching **Rating:** 4.5/5.0 stars **Reviewed by:** Kartik N. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about goodmeetings?** Goodmeetings allows sales managers to join in sales calls if any need arises. We can join in incognito mode without letting the prospect know. It is like helping your sales reps in real-time yet giving them the ground to perform. **What do you dislike about goodmeetings?** Though we really like the sales coach feature, it would be great if there were more tools to collaborate with the sales reps during the call. **What problems is goodmeetings solving and how is that benefiting you?** The tool gives us an overview of all the active ongoing calls. Sales managers can join in whenever sales reps need assistance. Allows us to provide support. The incognito mode is immensely useful as it does not hinders the main call. It is like sales managers can be the silent guardian angels of their team members. ### 24. It just works! **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavneet k. | HR-Talent Acquisition , Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about goodmeetings?** Our team loves how seamless and stable the platform is. We can ask our prospects to join in via a link. No app download or installation is needed. The rep can also record the real-time location of the prospect automatically via the platform. **What do you dislike about goodmeetings?** The Hubspot integration could be sharper. We would also like to see an integration with various internal tools. **What problems is goodmeetings solving and how is that benefiting you?** We need a system that does not depend on app installation to deliver a smooth user experience and can provide us with a great deal of meeting intelligence. We have a seamless browser experience on desktop and we can get the recording, hits, and misses of the sales pitch on Slack or on the Goodmeetings browser! ### 25. Lets us organize and review meetings easily **Rating:** 5.0/5.0 stars **Reviewed by:** syed s. | QA lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about goodmeetings?** The concept of organizing meetings into a library and mining the text for hits and misses is useful when trying to retrieve and review a large set of meetings. The transcription quality is better than most free & freemium tools in the market. **What do you dislike about goodmeetings?** No significant drawbacks, it's just we require multiple workspaces for different teams and that's a little cumbersome. **What problems is goodmeetings solving and how is that benefiting you?** We needed a way to organize and analyze our meeting recordings. Goodmeetings does this better than other tools at this price range. ### 26. A stable platform for video meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Savi D. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about goodmeetings?** We have been using the platform for a while, and we are impressed with the platform's stability. It is super easy to conduct a meeting, and the insights are like a cherry on the cake. **What do you dislike about goodmeetings?** At times low network messages crop up for a participant, which is distracting. We are hopeful that future updates will resolve this UX issue. **What problems is goodmeetings solving and how is that benefiting you?** Participants can join the meeting without an app, and the apps provide great usage. We can take notes during the call itself. All of this makes the platform stable and easy to use. The platform works fine even with a low network, and the video call quality is awesome. ### 27. An efficient tool for effective customer onboardings . **Rating:** 4.5/5.0 stars **Reviewed by:** Prachurya M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about goodmeetings?** We take customer onboarding very seriously as it impacts the conversion of trial and license renewal. Customer onboarding as a segment alone requires intensive handholding. The Video recording feature within Goodmeetings is very handy and the quality is impressive. **What do you dislike about goodmeetings?** There is nothing critical issue we came across, however, we believe that the auto transcription quality can be improved but is still at par with other available tools in the market. **What problems is goodmeetings solving and how is that benefiting you?** As outlined above, meeting recordings are being used for customer onboarding. We utilize the recorded meetings as targeted help videos for respective clients. These act as a handy support tool for the client as they can revisit the questions they asked during onboarding. ### 28. Sales onboarding and training simplified **Rating:** 4.5/5.0 stars **Reviewed by:** Rajkumar M. | Co-founder, Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about goodmeetings?** - The video call playlist (with relevant meta-data such as customer ratings, transcripts, and highlights) is super useful in filtering out good calls and sharing them with the new team for training purposes. - The ability to view all active calls ongoing at any point in time and join as a coach (in incognito mode) is very important for managing our sales training process. On one hand, it increases the confidence of new sales reps to tackle calls. On the other hand, managers need to dedicate time and jump in for only those calls where they are needed. **What do you dislike about goodmeetings?** Nothing to dislike per se. Yes - there’s something that they can definitely take up in product dev. Currently, the coach feature allows for one way communication from the coach to the sales rep via text. It would be great if coaching patterns can be identified and such guidance can be given by system generated prompts/cues. **What problems is goodmeetings solving and how is that benefiting you?** Earlier, I was craving for specific insights (around what did & did not go well in a call) that could help me improve my pitch and convert more clients. Goodmeetings is doing a great job in filling that gap and nudging me in the right directions to work on. ### 29. A vital tool to standardise your sales calls **Rating:** 4.0/5.0 stars **Reviewed by:** Punita M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about goodmeetings?** The platform's call analytics feature is a boon for the sales teams and even more for sales leaders. The call analytics feature helps review and benchmark sales calls effortlessly. Where did our clients speak the most? Was there anything that our sales reps missed during the demo? Did clients mention keywords like budget, cost, and integration during the demo? Goodmeetings allows us to get an answer for all of such questions **What do you dislike about goodmeetings?** There is nothing that seems critical, though we feel that certain technical glitches can be resolved. For example, there have been instances when our clients who use the Safari browser faced a few issues, but this is again because Safari is very restricted in granting permissions. These issues won't matter when Goodmeetings comes with its own app which is already in the pipeline. **What problems is goodmeetings solving and how is that benefiting you?** The difference the platform makes in standardising sales calls is noteworthy. It empowers us with crucial data on how our sales reps perform and what clients ask for most during the calls. These insights help us chart out an effective sales call process, and the platform again helps us ensure that it is followed. Further, there is a feature where sales reps can configure keywords for the calls. Moments are highlighted whenever these keywords occur in any sales call. Sales reps can review and study these highlights after the meeting, and map out relevant follow up actions. ### 30. Allows easy access to meeting recordings **Rating:** 4.5/5.0 stars **Reviewed by:** Sayantan P. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about goodmeetings?** We have diverse types of customers, and we need to review meeting recordings. When we used conventional video conferencing tools, we had to create folders manually. The Goodmeetings platform presents all the recordings in a video library format. **What do you dislike about goodmeetings?** Nothing specific but it will be helpful if we can view the recordings at 2x speed. **What problems is goodmeetings solving and how is that benefiting you?** The video library lets us access important meetings instantly. Team members need not spend time creating folders and sorting recordings. ### 31. A useful video conferencing tool for sales reps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about goodmeetings?** The live calls dashboard shows me all the calls that are in progress in my team and allows me to barge in by clicking a button . The coach mode is great to listen in incognito mode **What do you dislike about goodmeetings?** The built in widgets are not very polished. also they are yet open up the ecosystem for custom widget development. The UI has improved by there are still some bugs that need to be ironed out . **What problems is goodmeetings solving and how is that benefiting you?** Its a great video conferencing tool that allows us to record transcribe and organize meetings , the calls dashboard really helps the management to drop in and audit calls. ### 32. Designed for best sales demos **Rating:** 5.0/5.0 stars **Reviewed by:** Triyansha V. | Investment Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about goodmeetings?** The video and audio quality is consistent, stable, and overall great. One great tool they have developed is the option to screen share a specific presentation without exposing the whole desktop. These details make the screen share experience much more professional than Zoom and Teams. Digital notes taken during the demos are also very helpful in preparing quick summaries and sharing them with the clients. Great product & customer support in case of any feedback or questions. **What do you dislike about goodmeetings?** The accuracy of speech-to-text translation in transcripts can be improved further, specifically in conversations with customers from non-native English-speaking countries. **What problems is goodmeetings solving and how is that benefiting you?** One main problem solved through Goodmeetings is the ability to keep a roster of all video recordings, present a better meeting experience, keep the customer engaged and change my pitch by closely being able to assess the customer sentiment. Key benefits include an overall increase in productivity and sales optimization. ### 33. We get insights for each meeting **Rating:** 4.5/5.0 stars **Reviewed by:** Mallela S. | software Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about goodmeetings?** The platform is easy to use and provides insights after every meeting. The rep can highlight moments within the call itself. **What do you dislike about goodmeetings?** I would love to see improvements in the UI/UX part. Currently, we get a poor network notification for any participant who has low internet speed. This is distracting at times. **What problems is goodmeetings solving and how is that benefiting you?** I can review meetings easily. We are now prepared for calls as we have data from previous calls and are improving day by day. The best part is we get meeting summaries over slack and it saves us time to review full meetings. ### 34. Customer discovery was never this easy. **Rating:** 4.5/5.0 stars **Reviewed by:** Varun A. | Global account manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about goodmeetings?** Discovery is a crucial aspect of our entire sales process. We fed our list of questions into the Q/A widget. Now reps can record answers within the meeting itself and can double check that they have covered all the bases **What do you dislike about goodmeetings?** The Q/A widget presently has push functionality i.e, we can push answers to the CRM but doesn't support the pull function. **What problems is goodmeetings solving and how is that benefiting you?** Reps often missed asking certain questions. Human errors like these result in gaps in the lead qualification process. Q/A widget feature available within the platform eliminated this to a great extent. ### 35. Hosting video meetings has never been this easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Gopi K. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about goodmeetings?** There is no need for an app. We love the fact that it is 100 percent browser-based. No app downloads, no glitches. Along with this, the call analytics that we get after each meeting is amazing. **What do you dislike about goodmeetings?** Nothing to dislike but we do wish to see better performance over mobile. **What problems is goodmeetings solving and how is that benefiting you?** It is super easy to use and very stable. We use various apps that come with the platform and have access to call analytics as well. We know what questions the prospect asks and can review calls to decide the next steps. ### 36. A fantastic tool to review and analyse sales meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurav B. | Coo, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about goodmeetings?** Integration with zoom Automated transcripts Ability to analyze specific parts of a call separately Common workspace for all team calls **What do you dislike about goodmeetings?** Integrations with other meeting apps would be helpful **What problems is goodmeetings solving and how is that benefiting you?** Goodmeetings helps us figure what's working and what's not working in our demo calls which helps us scale faster ### 37. Its like Gong for video meetings! **Rating:** 5.0/5.0 stars **Reviewed by:** Satwick S. | Co-Founder & CRO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about goodmeetings?** I love how easy it is to use and how easily it surfaces insights. The killer feature is the live feedback about how engaged the prospect is. It is such a powerful insight to have. **What do you dislike about goodmeetings?** The one thing I would want in the future is integration with more CRMs or Zapier. We use Monday.com, and it would be awesome to have the meeting notes and insights added to deals directly into the crm. **Recommendations to others considering goodmeetings:** If you are scaling your sales team, Goodmeetings is a must. Virtual demos are a reality now and unlike Zoom, Goodmeetings is built specifically for sales teams. **What problems is goodmeetings solving and how is that benefiting you?** We use Goodmeetings to solve 2 key problems: 1. How to get our AEs upto speed faster using the live coaching, automated prompts and pre-decided qualifying questions features. 2. How to analyze and improve our demos to drive higher conversions. We are really happy on the first point, and we are already benefiting from key insights to drive point 2. ### 38. Empowers our sales teams with crucial insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about goodmeetings?** The platform is easy to use and provides real-time nudges based on customer interaction data. The team can highlight important moments during the call and revisit them later to decide on the next steps. **What do you dislike about goodmeetings?** There is nothing to be disliked but we would love to see integrations with more CRMs in the future. It will offer much more flexibility. **What problems is goodmeetings solving and how is that benefiting you?** We can analyse demos to anticipate conversion and improve. The real-time nudges are like an assistant, helping sales reps in real-time during the calls. ### 39. The best coaching tool for SDRs **Rating:** 4.5/5.0 stars **Reviewed by:** Avinash C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about goodmeetings?** Training and onboarding new recruits is seamless on Goodmeetings. To guide them in their initial customer interactions, senior staff members join in as coaches in the incognito mode and provide inputs during the calls via chat. This kind of shadowing adds to the depth of training programs and speeds up the process of making recruits market-ready. **What do you dislike about goodmeetings?** There is nothing per se to dislike about the platform. However, one thing they could experiment with is to make some of the panels collapsible / floating so as to maximize the area for the actual screen. **What problems is goodmeetings solving and how is that benefiting you?** Goodmeetings has helped us to significantly reduce the time to ramp up new teams. It has allowed them to quickly gain confidence in selling directly to customers knowing that help is always available to them on the fly. ### 40. The only meetings platform you will ever need **Rating:** 4.0/5.0 stars **Reviewed by:** Palak M. | HR-Talent Acquisition at Devkraft, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about goodmeetings?** We love the overall platform. The in-built apps help us take notes, ask questions and push information collected directly to the CRM. The docshare feature is also great as it will eliminate confusion for sales reps. The meetings library feature is helpful, especially when reviewing calls. **What do you dislike about goodmeetings?** We sometimes get spurious 'poor network' notification that really breaks the sales rep’s focus. **What problems is goodmeetings solving and how is that benefiting you?** We are improving post-call productivity. The insights come straight to slack and reviews/feedback sessions are conducted asynchronously! ### 41. Allows us to coach more effectively **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about goodmeetings?** We very much like the incognito coach and keyword hits and misses feature. Sales managers can join in any meeting in incognito mode, and let managers assist new reps in real-time during calls. **What do you dislike about goodmeetings?** There is nothing critical to dislike. We like the overall services **What problems is goodmeetings solving and how is that benefiting you?** Sales managers can coach in real-time during the call. Sales reps and managers can learn the points they missed mentioning. We get data and insights that help us improve our sales pitches over time. ### 42. A must-have for your sales teams **Rating:** 4.5/5.0 stars **Reviewed by:** Surbhi T. | Human Resources Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about goodmeetings?** Sales calls are now the most productive than ever. We can automate certain tasks like asking questions, pushing data to CRM, highlighting key moments, etc. **What do you dislike about goodmeetings?** Transcription quality is better than the rest but still not a 100% **What problems is goodmeetings solving and how is that benefiting you?** We need to analyze calls so that reps can get the right feedback on how to improve. After implementing good meetings we have seen a 5% improvement in the demo to pricing conversion rates. ### 43. Make a smart playlist of video sales calls **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2022 **What do you like best about goodmeetings?** Goodmeetings makes sales calls super easy and seamless. It is like watching a playlist of the good and the not so good sales calls of the day. All sales calls can be easily recorded and made available in one place. This coupled with smart filters is a game-changer for us. **What do you dislike about goodmeetings?** Goodmeetings can improve their auto transcription quality. **What problems is goodmeetings solving and how is that benefiting you?** On earlier video conferencing tools, we had to make external efforts to create a repository for the best sales calls. We would conduct meetings on Zoom and wait for almost an hour to get recordings, download it, and then upload it to our private Youtube channel for easier reviews. It was such a delight to see that meeting's recording on Goodmeetings appeared automatically in a playlist like format within a couple of minutes. As we need not create a repository anymore, we have ready-made sales call recordings that act as quick sales coaching guides. ### 44. Accessing meetings insights was never this easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about goodmeetings?** The meetings library feature is a very convenient way to review and access meetings. Any team member can review the meeting and search within transcripts. **What do you dislike about goodmeetings?** Nothing specific to comment on. We are good so far. **What problems is goodmeetings solving and how is that benefiting you?** The Meetings library is a very helpful feature. We can review and highlight meetings. Further, it makes it easy to filter Meetings, thanks to the thoughtful filter options provided ### 45. Video PD Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about goodmeetings?** The questionnaire widget really helps us streamline our inspection process and ensure that quality is maintained. Apart from that the team provides very good support and is eager to resolve any issues **What do you dislike about goodmeetings?** One needs to have a good internet connection for proper audio video streaming **What problems is goodmeetings solving and how is that benefiting you?** We are using goodmeetings to remotely verify the credentials and assets of loan borrowers who have applied for a loan from our company ### 46. Lets us review and analyze meetings super easily **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about goodmeetings?** We currently work with a lean team and needed a tool that is easy to use, is affordable and allows us to review meetings easily. We love the meetings library feature. **What do you dislike about goodmeetings?** Nothing in particular, but we would love to see more collaboration tools **What problems is goodmeetings solving and how is that benefiting you?** We can do meetings, take notes, configure questions and get a video library. We need not use different apps. The platform is affordable and packed with useful features. ### 47. Great platform for remote selling, I highly recommend for the sales teams. **Rating:** 4.0/5.0 stars **Reviewed by:** Sunil P. | Sales Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2022 **What do you like best about goodmeetings?** 1) Their video quality is the best in the industry, and I should say Good meetings >>> Zoom video quality. 2) Notes taker option and save them to the meeting library. 3) You can see the participant's live attentiveness score, and it's a helpful nudge for us to engage with them. 4) Managers can join as a coach in any live meetings to help the AEs. **What do you dislike about goodmeetings?** 1) Integration is not available at the moment. 2) Can improve UI. 3) No personal meeting id is available, so the meeting URL is too long. I heard from the team that they are already working on the above feedback and should see updates in the coming days. **Recommendations to others considering goodmeetings:** Just go for it. You won't regret :) **What problems is goodmeetings solving and how is that benefiting you?** With other platforms, we cannot measure any sales analytics, but with Goodmeetings, we can now have a report of every meeting so we can learn from mistakes and improve. ### 48. Great tool for customer obsessed orgs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about goodmeetings?** Goodmeetings is a promising video meeting intelligence tool. It allows orgs to understand reasons for outcome metrics (like conversions, retention) by enabling teams to work backwards by measuring inputs (meeting performance). Love the AI-powered customer analytics which provides insights on customer behavior to help product and customer success teams to understand customers better, and also flag risks. It’s a great tool for coaching and training as well. The meetings library with all meeting metadata, and the Coach feature helps onboard new resources faster. **What do you dislike about goodmeetings?** No major complaints. The product is evolving and the UI/UX is improving with every release. However, there can be refinements to design in terms of helpful tool-tips and walkthroughs to guide users through the many features and analytics options available, particularly first time users. The team is aware of this feedback and seeem to have prioritized release and fixes by next quarter. Looking forward to see how the self-help improvements pan out. **What problems is goodmeetings solving and how is that benefiting you?** Product and Customer Success teams need to be joined at the hip and represent the voice of the customer, but often there is no data-driven approach to understand customers by analyzing meetings. Goodmeetings helps build and refine customer profiles by analyzing customer actions and behaviors during meetings. Repeated interactions with key customers can be analyzed and a general picture of typical behavior is built, and compared to recent interactions. Screenshare analytics is another feature to look at engagement metrics at a slide level. This helps in keeping net retention rates of key customers at 100%+ Another area of benefit is training and coaching for new hires. Game tapes of recordings of meetings with high ratings can be filtered easily and showcased to show what good looks like. The coach feature is helpful for managers to join in to meetings of early hires and coach them as they conduct their first customer onboarding, training sessions etc. Ramp-up times to full productivity of new hires reduce by as much as 50% in cohorts. ### 49. Helps me keep a track of my important points **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about goodmeetings?** I like the meetings library interface. I can review my meetings and highlight points quickly. Filters are handy for jumping to relevant reviews. **What do you dislike about goodmeetings?** UI/UX can be improved, and I would love more integrations. **What problems is goodmeetings solving and how is that benefiting you?** I can track and record important points and take follow-up actions accordingly. Helps me save time and be organised with my meetings ### 50. Great software to hone your pitch **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2022 **What do you like best about goodmeetings?** The hits and misses feature is great because you want to make sure that you tell prospects all your strengths while keeping their cross-questions to the minimum **What do you dislike about goodmeetings?** You can only add slack notifications only show the hits and not the misses! This is a problem when you are trying to iterate your pitch **What problems is goodmeetings solving and how is that benefiting you?** Goodmeetings helps me ensure that I cover all the important points of my pitch when interacting with a prospective employer, I have also programmed in certain keywords that I wish to avoid since that can open the door to cross questioning ## goodmeetings Discussions - [What is goodmeetings used for?](https://www.g2.com/discussions/what-is-goodmeetings-used-for) - [View goodmeetings pricing details and edition comparison](https://www.g2.com/products/goodmeetings/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+03%3A34%3A09+-0500&secure%5Bsession_id%5D=9c213513-97af-4e29-87f4-eac144e6bc58&secure%5Btoken%5D=395b65f0137ad5b28e7361034b0e9c59da9d4fbbe68df5736eba8efc33b46e62&format=llm_user) ## goodmeetings Features **Lead Facilitation** - Lead Qualification - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Incentives** - Badges - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Personalization** - Profiles - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Generative AI** - AI Text Summarization **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - Sales Forecasting **Generative AI** - AI Text Summarization **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top goodmeetings Alternatives - [Avoma](https://www.g2.com/products/avoma/reviews) - 4.6/5.0 (1,347 reviews) - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,433 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (742 reviews)