--- title: Omind Reviews meta_title: 'Omind Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how Omind works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 71 scale: '5' date_modified: '2026-06-22' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Omind Reviews **Vendor:** Omind.ai **Category:** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics) **Average Rating:** 4.5/5.0 **Total Reviews:** 71 ## About Omind Omind is a comprehensive digital experience solution designed to help businesses enhance their customer, employee, and operational interactions through the integration of advanced technology and human-centric design. By leveraging cutting-edge tools, including Generative AI, Omind focuses on creating personalized experiences that foster genuine connections between brands and their audiences. This approach not only elevates customer satisfaction but also drives brand loyalty and operational efficiency. Targeting a diverse range of industries, Omind caters to businesses looking to improve their customer experience, streamline operations, and empower their employees. The platform is particularly beneficial for organizations that recognize the importance of human connection in a digital landscape. By utilizing Omind, businesses can transform every interaction into an opportunity for engagement, ensuring that their communications resonate with customers on a personal level. One of the standout features of Omind is its customer experience module, which harnesses the power of Generative AI to personalize every touchpoint. This capability allows businesses to tailor their messaging and offerings based on individual customer preferences and behaviors, ultimately leading to stronger relationships and increased loyalty. Additionally, the intelligent document processing feature enhances business operations by aligning activities with organizational goals, thereby driving value and efficiency at every stage. Omind also places a strong emphasis on employee experience, equipping teams with the tools they need to excel in customer service. The platform integrates AI-driven quality assurance with a user-friendly interface, ensuring that employees are not only well-prepared but also motivated to act as brand champions. This focus on empowering staff contributes to a positive work environment and enhances the overall quality of customer interactions. Omind stands out as a partner for organizations seeking to innovate and grow. By combining strategic insights with exceptional design, Omind helps businesses craft memorable experiences that inspire and engage. Through collaboration, organizations can leverage Omind’s capabilities to transcend traditional boundaries and achieve their goals in a meaningful way. ## Omind Pros & Cons **What users like:** - Users value the **consistency and accuracy** of Omind, which enhances operational efficiency with clear insights. (1 reviews) - Users value Omind for its **automation capabilities** , which streamline processes, ensure accuracy, and enhance decision-making efficiency. (1 reviews) - Users value the **prompt customer support** from the Omind team, ensuring assistance is always available when needed. (1 reviews) - Users appreciate Omind for its ability to **automate quality processes** , enhancing consistency and operational efficiency daily. (1 reviews) - Users value Omind for its **ability to automate and streamline quality processes** , enhancing consistency and operational efficiency. (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) - Improvement (1 reviews) - Messaging Automation (1 reviews) - Workflow Efficiency (1 reviews) ## Omind Reviews ### 1. Easy to Use, But Needs More Improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Abideli R. | Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Omind?** The Omind tool is user friendly and streamlined, thanks to its AI assistance, making it quick and efficient to use without being time consuming. **What do you dislike about Omind?** I don’t like that some parts of Omind can be a bit confusing and not always easy to understand, so it could be improved to be more clear. **What problems is Omind solving and how is that benefiting you?** Omind helps make tasks easier and quicker by using AI to do a lot of the hard work. It helps me get things done faster, with less effort, and not feel overwhelmed. It saves me time and makes my work more manageable. ### 2. Consistent Coaching and Ongoing Engagement—Even When Agents Aren’t Available **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Omind?** This allows me to provide feedback to my agents even when they are not physically available for immediate coaching, ensuring consistent communication and support. It is especially beneficial for connecting with top-performing agents, as it gives me the opportunity to regularly touch base with them and maintain ongoing engagement. **What do you dislike about Omind?** “The AI Assistance does not always provide accurate grading. At times, it evaluates agents incorrectly and the feedback tone is not very user-friendly.” **What problems is Omind solving and how is that benefiting you?** “It addresses the concern that agents may feel coaching is not being followed up on or reinforced. With this tool, agents are able to see the gradings aligned with the areas they were coached on, allowing them to recognize ongoing performance monitoring and encouraging them to remain accountable and improve in those focus areas.” ### 3. AI-Driven Quality Impact **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** January 29, 2026 **What do you like best about Omind?** What I value most about Omind is its ability to automate and streamline quality processes while maintaining consistency and accuracy. The platform provides clear, actionable insights that support data-driven decision-making and significantly enhance operational efficiency. **What do you dislike about Omind?** No dislikes it has been a great experience **What problems is Omind solving and how is that benefiting you?** Omind is helping address productivity challenges and inefficiencies in task completion by streamlining workflows and reducing manual effort. This has resulted in improved operational efficiency, faster turnaround times, and more consistent performance across the team, allowing us to focus more on quality improvement and strategic priorities. ### 4. Helpful interaction summaries, but accuracy gaps still require manual entry **Rating:** 2.5/5.0 stars **Reviewed by:** Evelyn Y. | Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Omind?** what I like about the tool is that it provides with a summary of the interaction **What do you dislike about Omind?** the tool is not 100% accurate on all the parameters and have to enter it manually **What problems is Omind solving and how is that benefiting you?** Omind is helping in providing the summary and make it easy to understand the interaction ### 5. Easy to Use, But Missing Key Features **Rating:** 3.5/5.0 stars **Reviewed by:** Joseph C. | Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Omind?** It’s easy and simple to use, and it doesn’t require a lot of technical knowledge. **What do you dislike about Omind?** It’s not 100% accurate for a chat campaign, as it still requires a lot of manual changes. **What problems is Omind solving and how is that benefiting you?** Omind assists in evaluating interactions, and it helps analyze areas of opportunity that advisors have. ### 6. User-Friendly, but Accuracy Issues in Parameter Grading **Rating:** 2.5/5.0 stars **Reviewed by:** Irrene R. | QA, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Omind?** It’s user-friendly and straightforward, does not require much thinking. **What do you dislike about Omind?** It does not consistently provide accurate parameter grading. **What problems is Omind solving and how is that benefiting you?** It evaluates interactions and helps identify areas of opportunity. ### 7. AiQMS is the Future of Quality & Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Homer Joseph A. | Senior Quality Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Omind?** The Omind team consistently offers prompt support whenever I need it. **What do you dislike about Omind?** The products are excellent, and the support provided is outstanding. At this time, I feel that my team has everything we need. **What problems is Omind solving and how is that benefiting you?** With AiQMS, my team is able to provide real-time business intelligence to operations; data is always readily available and reports as well as insights can be easily obtained and share to all stakeholders. ### 8. Quality Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** January 30, 2026 **What do you like best about Omind?** Omind is helping to Improves consistency and objectivity in evaluations Reduces manual effort and audit TAT Surfaces data-driven insights and trends that are hard to catch in sample-based audits **What do you dislike about Omind?** While AI captures rule-based and keyword-driven errors well, it sometimes misses conversation intent leading to false positives or missed coaching opportunities. **What problems is Omind solving and how is that benefiting you?** Omind is helping to Improves consistency and objectivity in evaluations Reduces manual effort and audit TAT Surfaces data-driven insights and trends that are hard to catch in sample-based audits ### 9. Good **Rating:** 4.5/5.0 stars **Reviewed by:** EVELYN L. | Costumer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** The Main Menu itself was organized and accurate based on how the employee works. The progress of employees as well may be observed and planned what to do next for the betterment. **What do you dislike about Omind?** I dislike the system log out that was happening seldom, in ways that you already logged out the app the this comes always system logged which may affect my performance. **What problems is Omind solving and how is that benefiting you?** Sometimes the Mindworkplace refreshes itself and the page or the window on the computer may logged out that causing the problem to log in again that might confused us and may affect our My Time or log in hours. ### 10. smooth **Rating:** 4.5/5.0 stars **Reviewed by:** Madel C. | Workforce Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** The upsides in using Mind Workplace is that I can track my attendance adherence as well as those agents that I'm handling. It's nice to also have your payslip available for your viewing anytime. **What do you dislike about Omind?** Sometimes, it suddenly crushed or it would ask you for a change password but after changing it, it won't accept the changes. **Recommendations to others considering Omind:** Definitely would recommend using it. **What problems is Omind solving and how is that benefiting you?** I think the software alone is nice and friendly so it's easier and browse. ### 11. Transition department **Rating:** 3.0/5.0 stars **Reviewed by:** wassila a. | Project manager transition **Reviewed Date:** June 01, 2022 **What do you like best about Omind?** It is a tool that encompasses several functionalities and it allows to identify the life cycle of an agent in an enterprise. **What do you dislike about Omind?** It is a good tool but it must be adapted to the needs of the regions. It is also poorly exploited because of the lack of training or because the users do not know enough about what such a tool can bring to their lives in society. **What problems is Omind solving and how is that benefiting you?** Being currently in the transition department, MWP has allowed me to access certain information without having to request it from the departments concerned. the transition of an agent from recruitment to separation can be traced as long as MWP is used correctly. ### 12. Everything you need to manage your team and learn more about the organization in one amazing tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Benedict T. | Corporate Compliance Officer, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2022 **What do you like best about Omind?** I liked the old design but I definitely love the new one! Very friendly and easy to navigate user interface. Definitely a holistic approach in workforce management **What do you dislike about Omind?** No major complaints so far, excited to see more options added soon! **What problems is Omind solving and how is that benefiting you?** Managing my personal journey in the company as well as the productivity of my team is one of the greatest benefits I have seen so far when using the Mindworkplace tool ### 13. It's very convenient and it's very easy to navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Edmon S. | Application Review Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** The TABS are very well placed and easy to understand. **What do you dislike about Omind?** So far so good. I have nothing to complain about the tool. **Recommendations to others considering Omind:** This tool is very easy to navigate all you need to do is to look into each tab for you to understand how to use it. **What problems is Omind solving and how is that benefiting you?** I got confused with the old version before but now I can say that it is neat and not confusing anymore. ### 14. I HAVE A GOOD EXPERIENCE UPON USING THIS MWP **Rating:** 4.5/5.0 stars **Reviewed by:** REY JOY R. | CALL CENTER AGENT, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** What I like the best is about the productivity where I could track my time in and time out, even my lunch and my break. **What do you dislike about Omind?** Everything on the Mind Workplace is functioning good and there is no app that I don't like. **Recommendations to others considering Omind:** this app is good to use **What problems is Omind solving and how is that benefiting you?** Through the Mind Workplace i could see my salary and I could also see my deductions during the pay. ### 15. Mind Workplace is One Of the Best Workforce Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Sumanta G. | Web Content Writer, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Omind?** In Mind Workplace we are basically use HR onboarding software and Applicant tracking software for our company **What do you dislike about Omind?** need to improve their mobile interface and usability. **What problems is Omind solving and how is that benefiting you?** mainly workforce management software and payroll management ### 16. Official **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** Mind Workplace is simple and easy to use. I like the previous interface which has bigger fonts, easy to view when break time is running. It's just simple and easy. **What do you dislike about Omind?** There are issues that raised that was not resoved in my end. I've sent email several times about an inaccurate entry in the performance page but it was not fixed. **Recommendations to others considering Omind:** To others who are considering Mind Workplace is to properly evaluate their organizations requirement **What problems is Omind solving and how is that benefiting you?** Mind Workplace is being used as an electronic time keeping, easy tracking of break periods, payslip easy access. It's a little bit making us productive though. ### 17. its okay **Rating:** 4.0/5.0 stars **Reviewed by:** Annaliza L. | Bilingual - CSR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** updates should be real-time or up to date **What do you dislike about Omind?** late updates on the performance task, and sometimes some tabs were not functioning accurately specially on the tabs for breaks and lunch **Recommendations to others considering Omind:** It's okay **What problems is Omind solving and how is that benefiting you?** If all updates on the performance task were updated it will help me motor my core cards and productivity, and you should auto-updated the VLs and SLs credits as well ### 18. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** It contains all that you need. Very easy to use and provided all the information that you need in the organization. Convenient and commendable for its features. **What do you dislike about Omind?** for the new update, it was confusing at first because somehow the update is complicated to use. However, you can just search and it will route you to the correct page that you need to check. **Recommendations to others considering Omind:** NA **What problems is Omind solving and how is that benefiting you?** It actually solved the attendance details that we nee to check and also provide us the information that we need in the organization in daily basis. We often check updates from it ### 19. MWP review **Rating:** 2.5/5.0 stars **Reviewed by:** Charles Bellord T. | Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** You can view your agents performance and schedule. This also help you check opportunities all throughout Fusion. This also gives you a way to check who has birthdays today. **What do you dislike about Omind?** There are times that we encounter errors and chat is sometimes unavailable. **What problems is Omind solving and how is that benefiting you?** This solves schedule adherence problem and quality audits of my agent ### 20. The all in one tool for Fusionears **Rating:** 4.5/5.0 stars **Reviewed by:** Shilajeet S. | Quality Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** The new home screen is redesigned up to the new world-class UI design standards. **What do you dislike about Omind?** There are some clutters that are left at the contact part at the right of the home screen. **What problems is Omind solving and how is that benefiting you?** Mind Workplace is helping us to finish all the job on daily basis like audits, rreports etc. ### 21. had initially a hard time loggin in bumy opinion is user friendly & very easy to navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** jesus a. | CSR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Omind?** very easy to navigate & user friendly. awesome **What do you dislike about Omind?** kabbage mindfaq a bit slow but it is ok to use **Recommendations to others considering Omind:** just make sure all data are updated **What problems is Omind solving and how is that benefiting you?** navigating my metrics - performance has to be update only with rta data ### 22. Easy-to-use and Exhaustive **Rating:** 5.0/5.0 stars **Reviewed by:** Richard G. | Marketing Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Omind?** Mind Workplace is an all-in-one workforce management software. It combines onboarding, employee management, learning management, payroll, all under one solution. **What do you dislike about Omind?** There aren't anything that I dislike about this software yet! **Recommendations to others considering Omind:** If you are looking for a one-stop solution for your entire workforce management, Mind Workplace is perfect for you! **What problems is Omind solving and how is that benefiting you?** Employee management has become very easy. Time and attendance management, feedback, performance management, etc., I could streamline everything! ### 23. Good **Rating:** 2.5/5.0 stars **Reviewed by:** Jeresa M. | Technical Support representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** I liked best for Time and for attendance **What do you dislike about Omind?** Sometimes, there are lots of advertisements **Recommendations to others considering Omind:** Vey useful especially having time management but hopefully some adds will be skipped soon. **What problems is Omind solving and how is that benefiting you?** Having a timer on different breaks. ### 24. best quality workforce management software for a mid level company **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa Jen G. | Customer Care Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** We got all together what we need in one software; schedules, scores, and etc. **What do you dislike about Omind?** sometimes there's an error when accessing the apps. **What problems is Omind solving and how is that benefiting you?** This software helped the company and its employees have an organize data. ### 25. WOW GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Meshach Daniel C. | Sales Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** The most important part of Mind Workplace is TIME IN & PAYSLIP **What do you dislike about Omind?** The least helpful for me are the other things not related to my work **What problems is Omind solving and how is that benefiting you?** I have no problem at all. ### 26. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Janiel A. | Technical Support, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** The user interface is good and updated most of the time. **What do you dislike about Omind?** The site has a lot of popups/ads that sometimes could be annoying. **What problems is Omind solving and how is that benefiting you?** it is used for our logins for work attendance. ### 27. Employee Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Dale Kriss O. | customer service associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** The home page is easy to use to find what we need. **What do you dislike about Omind?** The time on the buttons are not accurate it will only show the real time if its refresh. **What problems is Omind solving and how is that benefiting you?** nothing ### 28. Nice interface **Rating:** 5.0/5.0 stars **Reviewed by:** Ryle Rudolph T. | Sales Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** More options are now easy to access and cool to look at **What do you dislike about Omind?** somewhat confusing at some time but overall mwp is much more accessible **What problems is Omind solving and how is that benefiting you?** I haven't experienced any problem at all ### 29. Somehow great! **Rating:** 4.0/5.0 stars **Reviewed by:** Charmaine D. | Sr. Customer Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** I prefer the older version of MWP because it's more user-friendly. **What do you dislike about Omind?** I don't like the new features since it's not particularly prominent. **Recommendations to others considering Omind:** Rather than fully changing the feature into something less user-friendly, the older version of MWP should have been enhanced. **What problems is Omind solving and how is that benefiting you?** Although the chat tool is useful, if it is unavailable, only a ticket number will be generated, but no one will follow up on the case submitted. ### 30. It's easy and comfortable to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike H. | Technical Support Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** I'm able to see the breakdown of my salary. **What do you dislike about Omind?** The number of paid leaves is not updated. **Recommendations to others considering Omind:** All good. **What problems is Omind solving and how is that benefiting you?** I'm now able to check the breakdown of my adherence. ### 31. One of the best WFM tool to look out for! **Rating:** 4.5/5.0 stars **Reviewed by:** Hariel M. | Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Omind?** employee tracking time management leave tracking **What do you dislike about Omind?** sometimes the time doesn't sync with your computer time. **Recommendations to others considering Omind:** Go buy! **What problems is Omind solving and how is that benefiting you?** None. It solves a lot of my employee tracking problem. ### 32. Employee Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Neve L. | Customer Service Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** Employees are able to see their schedule. **What do you dislike about Omind?** When refreshing the page, Mind Workplace tends to log out automatically. **What problems is Omind solving and how is that benefiting you?** Able to see the breakdown of our salary. ### 33. best quality workforce management software for a mid level company. **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Mariel D. | Customer Care Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** It's easy to navigate and the data tracking is great. **What do you dislike about Omind?** Still has a room for improvement or upgrades in organization and designs. **What problems is Omind solving and how is that benefiting you?** The problem with ### 34. My review **Rating:** 3.5/5.0 stars **Reviewed by:** Marco Y. | CSR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** logins and punches are responsive. Good **What do you dislike about Omind?** charts are not that accurate. need to be changed. **Recommendations to others considering Omind:** No comment at this time. **What problems is Omind solving and how is that benefiting you?** nothing ### 35. One stop solution for tracking complete lifecycle of employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Omind?** Ease of use, User experience with awesome UI **What do you dislike about Omind?** Nothing to dislike in this awesome product **Recommendations to others considering Omind:** If you are looking for a solution to track every aspect of your employee lifecycle, then this is one of the best options available in the market. **What problems is Omind solving and how is that benefiting you?** Employee Performance, Quality Insight, Complete Employee data management ### 36. It was okay **Rating:** 4.0/5.0 stars **Reviewed by:** Ron U. | Senior Technical Support Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Omind?** The site loads up quickly and data is readily available. **What do you dislike about Omind?** There is no mobile app version for android and IOS **Recommendations to others considering Omind:** You should make a mobile app version of MWP for android and IOS. **What problems is Omind solving and how is that benefiting you?** Data is readily available ### 37. Neutral **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** I like the old interface better. I do not like this. **What do you dislike about Omind?** The new interface requires me to find the things that I need as opposed to before that it's tiled **Recommendations to others considering Omind:** I don;t recommend. I'm stuck to the login page right now it has been 20 minutes, no progress. **What problems is Omind solving and how is that benefiting you?** HR Attendance ### 38. Best WFM tool for track a employee behaviour **Rating:** 5.0/5.0 stars **Reviewed by:** Shridhar S. | Web Graphic Designer, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Omind?** The feautres in this like Payroll, Candidate Managaement, Applicant trackng, etc are better than other company. Easy to Use. **What do you dislike about Omind?** There is no mobile app version for android and IOS **What problems is Omind solving and how is that benefiting you?** Employee management has become very easy. ### 39. Great System With Some Outdated Parts **Rating:** 4.0/5.0 stars **Reviewed by:** Dave Dominic B. | Corporate Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** Quick and easy to use system. Everything can be found in one place. **What do you dislike about Omind?** UI needs improvement and streamlining. It does not accept xslx sheets, only the outdated xls file types when uploading data. **What problems is Omind solving and how is that benefiting you?** It is easy to keep track of all the stats that are needed to be updated. ### 40. Personal Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Allarick O. | Project Coordinator **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** In my opinion, the update is not necessary, the old Mindworkplace was much simpler and okay to work. **What do you dislike about Omind?** It tracks your logged-in time, which is necessary for us to make sure that is recorded. **What problems is Omind solving and how is that benefiting you?** Not much I am still trying to explore things in MWP ### 41. facing problem with employee management , but now solved with mind workplace **Rating:** 5.0/5.0 stars **Reviewed by:** Sumati M. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Omind?** form my side employee management issues solved and also like applicant tracking and onboarding system **What do you dislike about Omind?** nothing but need to improve there mobile usability **What problems is Omind solving and how is that benefiting you?** mainly workforce management ### 42. best quality workforce management software for a mid level company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** Applicant tracking and employee onboarding software and also like most the payroll system **What do you dislike about Omind?** The mobile interface needs to upgrade and also needs good quality design **Recommendations to others considering Omind:** N/A **What problems is Omind solving and how is that benefiting you?** Applicant tracking and employee onboarding software and also like most the payroll system ### 43. Great experiences with best workforce management software or tools **Rating:** 4.5/5.0 stars **Reviewed by:** Imran A. | Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2022 **What do you like best about Omind?** simple interface which is very easy to track data. **What do you dislike about Omind?** needs improvement in HR platform and financial sector **Recommendations to others considering Omind:** The system offers diverse possibilities, especially on the admin front. **What problems is Omind solving and how is that benefiting you?** workforce management ### 44. A one stop shop! **Rating:** 5.0/5.0 stars **Reviewed by:** Noela S. | QAM, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** Excellent tool for tracking employees from attendance down to performance. **What do you dislike about Omind?** Getting the hang of the new UI but it looks good and very comprehensive. **Recommendations to others considering Omind:** . **What problems is Omind solving and how is that benefiting you?** Tracking login for attendance and data mining for perf review purposes. ### 45. Great workforce management tool for track a employee behavior **Rating:** 5.0/5.0 stars **Reviewed by:** Sanchaita S. | content writer, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Omind?** the best part is easy to use for all and also track every thing **What do you dislike about Omind?** the mobile interface needs to improve and design **What problems is Omind solving and how is that benefiting you?** employee management and also applicant tracking tools ### 46. Best software for employee management **Rating:** 4.5/5.0 stars **Reviewed by:** Anuska P. | Strategy Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2022 **What do you like best about Omind?** Performance management and employee tracking system best in workforce management system **What do you dislike about Omind?** All features are good but need to improve their mobile usibility **What problems is Omind solving and how is that benefiting you?** workforce management ### 47. An All-in-one Workforce Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Omind?** Mind Workplace is an all-in-one workforce management software that has helped streamline every department and operation in the organization. From onboarding to payroll, it manages everything! **What do you dislike about Omind?** I haven't any areas of complain yet. It is quite exhaustive. **What problems is Omind solving and how is that benefiting you?** I have been using Mind Workplace in my organization for over six months and it has helped ease time and attendance tracking, accurate payslip generation and learning management well. ### 48. best quality software for a mind workplace **Rating:** 5.0/5.0 stars **Reviewed by:** Lina V. | Customer Care Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Omind?** can track applicant onboarding software and easy to check payroll **What do you dislike about Omind?** need to upgrade mobile in a quality design. **Recommendations to others considering Omind:** I would recommed Mindworkplace to a starter company in the future **What problems is Omind solving and how is that benefiting you?** make the work much easier ### 49. easy to use for HR and Admin department and also manage lot of HR works **Rating:** 4.5/5.0 stars **Reviewed by:** Hema G. | admin, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Omind?** it's very easy to use and HR managers can use it in many work **What do you dislike about Omind?** it's not mobile friendly and need very much **What problems is Omind solving and how is that benefiting you?** HR management and workforce management plans ### 50. Easy to use and friendly interface for any company **Rating:** 5.0/5.0 stars **Reviewed by:** Manik R. | Designer, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Omind?** user interface and easy to use with a lot of parameters **What do you dislike about Omind?** It takes some time for any company to understand and implemented **What problems is Omind solving and how is that benefiting you?** employee behaviors with easy parameters ## Omind Discussions - [What other features most likely you wanna add for MWP?](https://www.g2.com/discussions/what-other-features-most-likely-you-wanna-add-for-mwp) - 1 comment, 1 upvote - [View Omind pricing details and edition comparison](https://www.g2.com/products/omind/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+02%3A57%3A38+-0500&secure%5Bsession_id%5D=ae084633-3af9-4b91-9f13-395e133f9503&secure%5Btoken%5D=3050f22d7d26c3143e295afaa6b8beb80a8c1e81c004d2d051adc1f4e8884c1b&format=llm_user) ## Omind Integrations - [PitchPerfect](https://www.g2.com/products/pitchperfect/reviews) ## Omind Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Summarization **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Omind Alternatives - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,425 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,355 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,461 reviews)