Copilot for Sales Reviews & Product Details

1. Seamless Integration with Microsoft 365: I love that Copilot works directly within the apps already in Microsoft 365, like Outlook and Microsoft Teams.

2. Automate the meeting summaries and action items: this comes with an AI-generated summary of the team's meeting.

3. Smart Meeting Preparation: Copilot can generate a briefing pack with recent interactions, suggested talking points, and this ensures sellers walk into every meeting also preparing opportunity summaries. Review collected by and hosted on G2.com.

Accuracy Issues: Copilot AI can "occasionally invent facts" or create inaccurate summaries, especially when using it with complex email threads or attempting creative tasks or generating PPTs.

High Cost: The pricing is a significant barrier for small to medium-sized businesses. This will cost you around $30 per user monthly price tag.

Data Dependency: Its effectiveness is entirely dependent on the quality in your CRM.

A learning curve: Users need time to learn how to prompt it effectively. Review collected by and hosted on G2.com.

refer to sales platform very usefull to checking the recent online resources reviews from the sellers ease of customer support Review collected by and hosted on G2.com.

not that much usefull to beginners compared to other reviewing applications cost is bit high Review collected by and hosted on G2.com.

It is powerpacked with multiple life-saving features -

1. Automates data entry by capturing data from Salesforce and Dynamics 365

2. Relationship Management - You can mark any contact as your customer/non-customer from MS applications like Outlook.

3. The tool is so helpful that it creates transcripts from team meeting with the customers so that we can refer it after the sales call.

4. Takes personalization into account and automatically creates personalized emails for the customer.

... and so many other features. Review collected by and hosted on G2.com.

Currently its highly Microsoft centric, but can expand its integrations. Review collected by and hosted on G2.com.

Viva Sales has some promising features that stand out. First and foremost, its AI-driven capabilities are impressive. It can quickly analyze and segment leads, providing valuable insights to sales teams. Review collected by and hosted on G2.com.

Viva Sales falls short in several areas. The user interface is not as intuitive as one would hope, and there's a steep learning curve for new users. The AI recommendations, while helpful in some cases, are not always accurate, which can lead to wasted time and missed opportunities. Review collected by and hosted on G2.com.

It helps in managing b2b sales and marketing process, to track leads, to manage customer support relationship, and to evaluate sales results and overall performance. Review collected by and hosted on G2.com.

I didn't see any dislikeness in viva sales. Review collected by and hosted on G2.com.

Sales has become very easy with Viva sales. Complete game changer. Review collected by and hosted on G2.com.

There is nothing as such which i dont like about Viva sales Review collected by and hosted on G2.com.

I like the copilot feature which helps me to complete my day-to-day tasks and generate personal email drafts. Also, it provides real-time insights into my customers and deals. Review collected by and hosted on G2.com.

There is limited CRM integration and it took a while for me to learn how to use it effectively. Review collected by and hosted on G2.com.

Viva sales is a great application and it automatically feeds and enters data into our customer satisfaction (nps score,etc.) tracker.

I like its user-friendly interface and our need for manual entries has been reduced considerably by using it. It's analytics tab gives one of the best data-backed insights. The best advantage enables team members to collaborate easily over drive. Not very competitors are available in this domain. Review collected by and hosted on G2.com.

Initially, onboarding & setting up with viva sales was slightly tricky. After a point, we ended up using the analytics team for further insights and interactions. Apart from these, the software seems reasonable enough, and I hope it sees more improvements as we go along.

It's a slightly new application and has a lot of scope for improvement. Review collected by and hosted on G2.com.

- Its User Interface

- Analysis of Data

- Dashborad which provides glimps of overall performance in single screen Review collected by and hosted on G2.com.

Everything is Great, I did not find any issue Review collected by and hosted on G2.com.

CRM System

Modern ways of selling

Empowered sales perosns Review collected by and hosted on G2.com.

Physical intervention needs to be reduced. Review collected by and hosted on G2.com.