Best Artificial Intelligence (AI) Software Products
2024
Nothing but the best software. G2 is proud to share our 2024 list of the Best Artificial Intelligence (AI) Software Products
Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace. Based on honest reviews and ratings from our G2 users this year, this list features the top software products found on G2.
Top 5 Best Artificial Intelligence (AI) Software Products:
Best Software by Function / Artificial Intelligence (AI)
This is a new list for 2024. Out of 2,581 total products in this category — and 149 that were eligible for the 2024 Best Software Awards — here are the 50 best software products.
1
Kore.AI
AI Agents For Business Operations
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from
Reviews
Categories
G2 Awards
Best AI Products 2024
Grid Leader Bot Platforms Winter 2025
India Leader Bot Platforms Winter 2025
Results Leader AI Agents For Business Operations Winter 2025
Asia Leader Bot Platforms Winter 2025
Asia Pacific Leader Bot Platforms Winter 2025
India Leader Chatbots Winter 2025
2
Fin
AI Customer Support Agents
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, a
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, a
Reviews
Categories
G2 Awards
Best AI Products 2024
Best Global Software Sellers 2024
Best Customer Service Products 2024
Best Mid-Market Products 2024
Best Small Business Products 2024
Best Collaboration and Productivity Products 2024
Best Software Products 2024
Highest Satisfaction Products 2024
France Leader Live Chat Winter 2025
Canada Leader Live Chat Winter 2025
3
Drift
Conversational Marketing
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powe
Reviews
Categories
G2 Awards
Best AI Products 2024
Best Customer Service Products 2024
Implementation Leader Bot Platforms Winter 2025
EMEA Leader Bot Platforms Winter 2025
Europe Leader Chatbots Winter 2025
Grid Leader Bot Platforms Winter 2025
Europe Leader Bot Platforms Winter 2025
4
Birdeye
Online Reputation Management
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specificall
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specificall
Reviews
Categories
G2 Awards
Best AI Products 2024
Best Global Software Sellers 2024
Best Marketing & Digital Advertising Products 2024
Best Customer Service Products 2024
Best Small Business Products 2024
Best Mid-Market Products 2024
Best Software Products 2024
Highest Satisfaction Products 2024
Grid Leader Local Listing Management Winter 2025
Grid Leader Customer Advocacy Winter 2025
5
Gemini Enterprise Agent Platform
Data Science and Machine Learning Platforms
Gemini Enterprise Agent Platform is a managed machine learning (ML) platform that helps you build, train, and deploy ML models faster and easier. It includes a unified UI for the entire ML workflow, as well as a variety of tools and services to help you with every step of the process. Gemini Enterpr
Gemini Enterprise Agent Platform is a managed machine learning (ML) platform that helps you build, train, and deploy ML models faster and easier. It includes a unified UI for the entire ML workflow, as well as a variety of tools and services to help you with every step of the process. Gemini Enterpr
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best AI Products 2024
Grid Leader Data Science and Machine Learning Platforms Winter 2025
Asia Leader Data Science and Machine Learning Platforms Winter 2025
Grid Leader Machine Learning Winter 2025
Momentum Leader Machine Learning Winter 2025
Momentum Leader Data Science and Machine Learning Platforms Winter 2025
India Leader Data Science and Machine Learning Platforms Winter 2025
6
TESS AI
AI Orchestration
Tess AI, a platform of Agentic AI, combines natural language processing, machine learning, and scalability for customer service, sales, and marketing solutions with AI. With integrations to 159 models, including popular CRM, ERP, and business applications, Tess AI provides a personalized and high-co
Tess AI, a platform of Agentic AI, combines natural language processing, machine learning, and scalability for customer service, sales, and marketing solutions with AI. With integrations to 159 models, including popular CRM, ERP, and business applications, Tess AI provides a personalized and high-co
Reviews
Categories
G2 Awards
Best AI Products 2024
Momentum Leader AI Image Generators Winter 2025
Grid High performer AI Image Generators Winter 2025
Grid Leader AI Image Generators Winter 2025
Grid High performer AI Code Generation Winter 2025
Results Leader AI Chatbots Winter 2025
Implementation Leader AI Chatbots Winter 2025
7
Hour One
AI Video Generators
What used to take months, now only takes minutes and produces higher engagement...work smarter, not harder with Hour One and produce personalized business videos that drive impact. Hour One is an all-in-one Gen-AI platform built to help businesses easily produce more professional quality videos to s
What used to take months, now only takes minutes and produces higher engagement...work smarter, not harder with Hour One and produce personalized business videos that drive impact. Hour One is an all-in-one Gen-AI platform built to help businesses easily produce more professional quality videos to s
Categories
G2 Awards
Best AI Products 2024
Asia High performer Voice Recognition Winter 2025
Asia Pacific High performer Voice Recognition Winter 2025
Momentum Leader Voice Recognition Winter 2025
India High performer Voice Recognition Winter 2025
Usability Leader Voice Recognition Winter 2025
Grid High performer Voice Recognition Winter 2025
India High performer Presentation Winter 2025
Asia High performer Presentation Winter 2025
8
Qualified
Conversational Marketing
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Krai
Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Krai
Reviews
Categories
G2 Awards
Best AI Products 2024
Highest Satisfaction Products 2024
Relationship Leader Bot Platforms Winter 2025
Results Leader Bot Platforms Winter 2025
Usability Leader Chatbots Winter 2025
Implementation Leader Bot Platforms Winter 2025
Usability Leader Bot Platforms Winter 2025
9
Synthesia
AI Video Generators
Create AI videos by simply typing in text. Easy to use, cheap and scalable. Make engaging videos with human presenters — directly from your browser. Free demo.
Create AI videos by simply typing in text. Easy to use, cheap and scalable. Make engaging videos with human presenters — directly from your browser. Free demo.
Reviews
Categories
G2 Awards
Fastest Growing Products 2024
Best UK Sellers 2024
Best EMEA Sellers 2024
Best Design Products 2024
Best Global Software Sellers 2024
Best AI Products 2024
Grid Leader Video Content Creation Winter 2025
EMEA Leader Video Email Winter 2025
Grid Leader Video Email Winter 2025
10
ChatGPT
Large Language Models (LLMs)
ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed expla
ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed expla
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best AI Products 2024
Asia Pacific Leader AI Chatbots Winter 2025
Asia Leader AI Chatbots Winter 2025
Grid Leader AI Chatbots Winter 2025
EMEA Leader AI Chatbots Winter 2025
Usability Leader AI Chatbots Winter 2025
Grid Leader AI Code Generation Winter 2025
India Leader AI Code Generation Winter 2025
Asia Pacific Leader AI Code Generation Winter 2025
11
SAS Viya
Analytics Platforms
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to
As a cloud-native AI, analytics and data management platform, SAS Viya enables you to scale cost-effectively, increase productivity and innovate faster, backed by trust and transparency. SAS Viya makes it possible to integrate teams and technology enabling all users to work together successfully to
Reviews
Categories
G2 Awards
Best Analytics Products 2024
Best AI Products 2024
Best IT Management Products 2024
Asia Leader Statistical Analysis Winter 2025
Asia Pacific Leader Statistical Analysis Winter 2025
India Leader Statistical Analysis Winter 2025
Grid High performer Machine Learning Winter 2025
12
Genesys Cloud CX
AI Customer Support Agents
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms
Reviews
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Best Office Products 2024
Asia Pacific Leader Call Center Infrastructure (CCI) Winter 2025
EMEA Leader Speech Analytics Winter 2025
India Leader AI Agents For Business Operations Winter 2025
Grid Leader Auto Dialer Winter 2025
Grid Leader Call Center Infrastructure (CCI) Winter 2025
India Leader Call Center Infrastructure (CCI) Winter 2025
13
VEED
AI Video Generators
Making professional video production simple. VEED offers online video editing, recording, hosting and sharing. Key features include one-click subtitling, translation, noise reduction, cropping, cutting, transitions, custom branding, compression and format conversion. VEED is ideal for teams as it
Making professional video production simple. VEED offers online video editing, recording, hosting and sharing. Key features include one-click subtitling, translation, noise reduction, cropping, cutting, transitions, custom branding, compression and format conversion. VEED is ideal for teams as it
Reviews
Categories
G2 Awards
Best UK Sellers 2024
Best Design Products 2024
Best AI Products 2024
Best EMEA Sellers 2024
Fastest Growing Products 2024
Best Office Products 2024
India Leader AI Video Generators Winter 2025
Middle East Leader Video Content Creation Winter 2025
Australia Leader Video Editing Winter 2025
Europe Leader Video Editing Winter 2025
14
Databricks
Big Data Processing and Distribution
Making big data simple
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best AI Products 2024
Best IT Infrastructure Products 2024
Grid Leader DataOps Platforms Winter 2025
Relationship Leader MLOps Platforms Winter 2025
EMEA Leader Data Governance Winter 2025
Europe Leader Data Governance Winter 2025
Asia Leader Data Governance Winter 2025
India Leader Data Governance Winter 2025
15
Aisera
AI IT Agents
Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich c
Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich c
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best AI Products 2024
Asia High performer AIOps Platforms Winter 2025
Asia Pacific High performer AIOps Platforms Winter 2025
Asia Pacific Leader Chatbots Winter 2025
Asia Leader Chatbots Winter 2025
Asia Pacific High performer AI Agents For Business Operations Winter 2025
Asia High performer AI Agents For Business Operations Winter 2025
Grid Leader AI Agents For Business Operations Winter 2025
Asia Leader AIOps Platforms Winter 2025
16
Rask AI
Machine Translation
Intelligent video localization at scale. Accelerated audio & video production for creators, educators and global businesses – all in one platform
Intelligent video localization at scale. Accelerated audio & video production for creators, educators and global businesses – all in one platform
Reviews
Categories
G2 Awards
Rookies of the Year 2024
Best AI Products 2024
Best Content Management Products 2024
Momentum Leader Translation Management Winter 2025
EMEA Leader Machine Translation Winter 2025
Momentum Leader Machine Translation Winter 2025
Europe Leader Machine Translation Winter 2025
Usability Leader Translation Management Winter 2025
17
IBM watsonx Assistant
Bot Platforms
IBM watsonx Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques, such as natural language understanding and machine learning, to automate interactions with customers helping them resolve issues via virtual agents/chat bots across digital and voice channels.
IBM watsonx Assistant is a virtual assistant platform that uses artificial intelligence (AI) techniques, such as natural language understanding and machine learning, to automate interactions with customers helping them resolve issues via virtual agents/chat bots across digital and voice channels.
Categories
G2 Awards
Best AI Products 2024
Middle East & Africa Leader Bot Platforms Winter 2025
Asia Leader Bot Platforms Winter 2025
India Leader Bot Platforms Winter 2025
Grid Leader Bot Platforms Winter 2025
Asia Pacific Leader Bot Platforms Winter 2025
Grid Leader AI Agents For Business Operations Winter 2025
EMEA Leader Bot Platforms Winter 2025
18
Colossyan Creator
AI Video Generators
Colossyan provides Text-To-Video for Learning and Development teams, helping creators to create and localize videos in minutes.
Colossyan provides Text-To-Video for Learning and Development teams, helping creators to create and localize videos in minutes.
Reviews
Categories
G2 Awards
Fastest Growing Products 2024
Best AI Products 2024
Momentum Leader Presentation Winter 2025
Momentum Leader AI Video Generators Winter 2025
Europe High performer AI Video Generators Winter 2025
Europe Leader AI Video Generators Winter 2025
Canada High performer Presentation Winter 2025
EMEA Leader AI Video Generators Winter 2025
Germany High performer Presentation Winter 2025
19
Anyword
AI Writing Assistant
For marketers, every word counts. More than 1 billion marketing messages are created every day across digital channels. Most of them are bias-laden, expensive to create, and ineffective. Anyword’s mission is to make those problems obsolete. Anyword is a natural language generation platform that
For marketers, every word counts. More than 1 billion marketing messages are created every day across digital channels. Most of them are bias-laden, expensive to create, and ineffective. Anyword’s mission is to make those problems obsolete. Anyword is a natural language generation platform that
Reviews
Categories
G2 Awards
Best AI Products 2024
Implementation Leader Natural Language Processing (NLP) Winter 2025
Results Leader Natural Language Processing (NLP) Winter 2025
Canada High performer AI Writing Assistant Winter 2025
ANZ High performer AI Writing Assistant Winter 2025
Australia High performer AI Writing Assistant Winter 2025
20
Botpress
AI Customer Support Agents
Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to cre
Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to cre
Reviews
Categories
G2 Awards
Best AI Products 2024
Momentum Leader Bot Platforms Winter 2025
EMEA Leader Bot Platforms Winter 2025
Relationship Leader Bot Platforms Winter 2025
Grid Leader Bot Platforms Winter 2025
Europe Leader Bot Platforms Winter 2025
Middle East & Africa High performer Bot Platforms Winter 2025
21
Gallabox
Bot Platforms
Gallabox helps power businesses to engage with customers efficiently, generate more leads, and grow sales through WhatsApp Business APIs. Convert customer conversations into smart actions with WhatsApp Chatbots for your business.
Gallabox helps power businesses to engage with customers efficiently, generate more leads, and grow sales through WhatsApp Business APIs. Convert customer conversations into smart actions with WhatsApp Chatbots for your business.
Reviews
Categories
G2 Awards
Best AI Products 2024
Best Customer Service Products 2024
Fastest Growing Products 2024
Asia Pacific Leader Bot Platforms Winter 2025
India High performer Bot Platforms Winter 2025
Implementation Leader Bot Platforms Winter 2025
Asia Leader Bot Platforms Winter 2025
Results Leader Bot Platforms Winter 2025
Asia High performer WhatsApp Marketing Winter 2025
22
Google Gemini
AI Chatbots
Organize the world’s information and make it universally accessible and useful.
Organize the world’s information and make it universally accessible and useful.
Categories
G2 Awards
Best Global Software Sellers 2024
Best AI Products 2024
23
Tune AI
Large Language Model Operationalization (LLMOps)
Tune AI is an enterprise chat application which runs on your cloud or on-prem as a managed service, harnessing the power of generative AI models without your data ever leaving your environment.
Tune AI is an enterprise chat application which runs on your cloud or on-prem as a managed service, harnessing the power of generative AI models without your data ever leaving your environment.
G2 Awards
Best AI Products 2024
India High performer Large Language Models (LLMs) Winter 2025
Asia High performer Large Language Models (LLMs) Winter 2025
Relationship Leader Natural Language Generation (NLG) Winter 2025
India High performer AI Code Generation Winter 2025
India High performer Natural Language Generation (NLG) Winter 2025
Asia Pacific High performer Natural Language Generation (NLG) Winter 2025
Asia High performer Natural Language Generation (NLG) Winter 2025
Grid High performer Natural Language Generation (NLG) Winter 2025
24
Google Cloud Translation API
Machine Translation
Google Cloud Translation API helps developers get translations for 100+ languages or build on top of Google's powerful pre-trained model with the words, phrases, and idioms that matter most to you and your business. Google Cloud's proven models and tools bring Google’s translation expertise and ind
Google Cloud Translation API helps developers get translations for 100+ languages or build on top of Google's powerful pre-trained model with the words, phrases, and idioms that matter most to you and your business. Google Cloud's proven models and tools bring Google’s translation expertise and ind
Reviews
Categories
G2 Awards
Best Content Management Products 2024
Best Global Software Sellers 2024
Best AI Products 2024
Asia Leader Machine Translation Winter 2025
Grid Leader Natural Language Generation (NLG) Winter 2025
Asia Leader Natural Language Processing (NLP) Winter 2025
Asia Pacific Leader Machine Translation Winter 2025
Grid Leader Computer-Assisted Translation Winter 2025
Grid Leader Natural Language Processing (NLP) Winter 2025
Asia Pacific Leader Natural Language Processing (NLP) Winter 2025
25
Saturn Cloud
Data Science and Machine Learning Platforms
Saturn Cloud is a data science and machine learning platform for scalable Python analytics with Dask and GPUs, on hosted notebooks. Share work and dashboards, access Your favorite Python libraries, connect from existing cloud-hosted services, and more.
Saturn Cloud is a data science and machine learning platform for scalable Python analytics with Dask and GPUs, on hosted notebooks. Share work and dashboards, access Your favorite Python libraries, connect from existing cloud-hosted services, and more.
Reviews
Categories
G2 Awards
Best AI Products 2024
Relationship Leader Data Science and Machine Learning Platforms Winter 2025
Usability Leader Data Science and Machine Learning Platforms Winter 2025
Europe High performer MLOps Platforms Winter 2025
EMEA High performer MLOps Platforms Winter 2025
Relationship Leader MLOps Platforms Winter 2025
Usability Leader MLOps Platforms Winter 2025
26
Azure Machine Learning
Data Science and Machine Learning Platforms
Azure Machine Learning is an enterprise-grade service that facilitates the end-to-end machine learning lifecycle, enabling data scientists and developers to build, train, and deploy models efficiently. Key Features and Functionality: - Data Preparation: Quickly iterate data preparation on Apache S
Azure Machine Learning is an enterprise-grade service that facilitates the end-to-end machine learning lifecycle, enabling data scientists and developers to build, train, and deploy models efficiently. Key Features and Functionality: - Data Preparation: Quickly iterate data preparation on Apache S
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best AI Products 2024
Implementation Leader Data Science and Machine Learning Platforms Winter 2025
Asia Pacific Leader Data Science and Machine Learning Platforms Winter 2025
EMEA Leader Data Science and Machine Learning Platforms Winter 2025
Asia Leader Data Science and Machine Learning Platforms Winter 2025
India Leader Data Science and Machine Learning Platforms Winter 2025
27
Podium
AI Agents For Business Operations
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Reviews
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Grid Leader Live Chat Winter 2025
Grid Leader Automotive Marketing Winter 2025
Implementation Leader Online Reputation Management Winter 2025
Grid Leader Communication Platform as a Service (CPaaS) Winter 2025
Implementation Leader Automotive Marketing Winter 2025
28
IBM Watson Studio
Data Science and Machine Learning Platforms
IBM Watson Studio accelerates the machine and deep learning workflows required to infuse AI into your business to drive innovation. It provides a suite of tools for data scientists, application developers and subject matter experts to collaboratively and easily work with data and use that data to bu
IBM Watson Studio accelerates the machine and deep learning workflows required to infuse AI into your business to drive innovation. It provides a suite of tools for data scientists, application developers and subject matter experts to collaboratively and easily work with data and use that data to bu
Reviews
Categories
G2 Awards
Best Analytics Products 2024
Best AI Products 2024
Asia Pacific Leader Text Analysis Winter 2025
Asia Leader Text Analysis Winter 2025
Americas Leader Data Preparation Winter 2025
Grid Leader Data Preparation Winter 2025
Grid Leader Text Analysis Winter 2025
Relationship Leader Data Preparation Winter 2025
Relationship Leader Predictive Analytics Winter 2025
29
AI Studios
AI Video Generators
No More Actors. Just AI Studios. You no longer need real-life studios set up with cameras, microphones, and actors to create content. All you need is a computer and DeepBrain AI Studios. Experience the easiest way to create videos. Create your media with DeepBrain AI Studios, a revolutionary video
No More Actors. Just AI Studios. You no longer need real-life studios set up with cameras, microphones, and actors to create content. All you need is a computer and DeepBrain AI Studios. Experience the easiest way to create videos. Create your media with DeepBrain AI Studios, a revolutionary video
Reviews
Categories
G2 Awards
Best AI Products 2024
Asia Leader AI Video Generators Winter 2025
Asia Pacific Leader AI Video Generators Winter 2025
Middle East & Africa High performer Text to Speech Winter 2025
Middle East & Africa High performer AI Video Generators Winter 2025
India High performer AI Video Generators Winter 2025
Africa High performer Presentation Winter 2025
30
Amazon SageMaker
Data Science and Machine Learning Platforms
Amazon SageMaker is a fully managed service that enables data scientists and developers to build, train, and deploy machine learning (ML) models at scale. It provides a comprehensive suite of tools and infrastructure, streamlining the entire ML workflow from data preparation to model deployment. Wit
Amazon SageMaker is a fully managed service that enables data scientists and developers to build, train, and deploy machine learning (ML) models at scale. It provides a comprehensive suite of tools and infrastructure, streamlining the entire ML workflow from data preparation to model deployment. Wit
Reviews
Categories
G2 Awards
Best AI Products 2024
Grid Leader Data Science and Machine Learning Platforms Winter 2025
Relationship Leader Data Science and Machine Learning Platforms Winter 2025
Grid Leader MLOps Platforms Winter 2025
India Leader MLOps Platforms Winter 2025
Grid Leader Data Science and Machine Learning Platforms Fall 2024
Relationship Leader Data Science and Machine Learning Platforms Fall 2024
Asia Pacific Leader Data Science and Machine Learning Platforms Fall 2024
31
Haptik
AI Customer Support Agents
Customer care chat on your website, mobile app and messaging channels, using AI to lighten the load on your live agents via one seamless system.
Reviews
Categories
G2 Awards
Best AI Products 2024
Asia Pacific High performer Bot Platforms Winter 2025
India High performer Bot Platforms Winter 2025
Asia High performer Bot Platforms Winter 2025
India High performer AI Agents For Business Operations Winter 2025
Asia Leader Bot Platforms Winter 2025
Grid High performer Bot Platforms Winter 2025
India Leader Bot Platforms Winter 2025
32
WellSaid Studio
Text to Speech
The easiest way to add natural and engaging voice narration to your content and digital experiences.
The easiest way to add natural and engaging voice narration to your content and digital experiences.
Reviews
Categories
G2 Awards
Best AI Products 2024
Implementation Leader Text to Speech Winter 2025
Results Leader Text to Speech Winter 2025
Grid High performer Text to Speech Winter 2025
Usability Leader Text to Speech Winter 2025
Grid High performer Synthetic Media Winter 2025
33
Logically
Reference Management
Logically.app (formerly Afforai) is an award winning, all-in-one workspace for collaborative researching and writing. Many institutions worldwide have partnered with Logically to provide their students and researchers with an easy-to-use platform to manage references, conduct literature reviews, ann
Logically.app (formerly Afforai) is an award winning, all-in-one workspace for collaborative researching and writing. Many institutions worldwide have partnered with Logically to provide their students and researchers with an easy-to-use platform to manage references, conduct literature reviews, ann
Reviews
Categories
G2 Awards
Best AI Products 2024
Europe Leader Reference Management Winter 2025
EMEA Leader Reference Management Winter 2025
Momentum Leader Reference Management Winter 2025
Relationship Leader Reference Management Winter 2025
Grid Leader Reference Management Winter 2025
Asia Pacific High performer Reference Management Winter 2025
34
BeyondWords
Text to Speech
BeyondWords transforms your written news content into spoken audio (mini-podcasts).
BeyondWords transforms your written news content into spoken audio (mini-podcasts).
Reviews
Categories
G2 Awards
Best AI Products 2024
Asia High performer Text to Speech Winter 2025
India High performer Text to Speech Winter 2025
Asia High performer Text to Speech Fall 2024
Asia Pacific High performer Text to Speech Fall 2024
India High performer Text to Speech Fall 2024
Asia High performer Text to Speech Summer 2024
Asia Pacific High performer Text to Speech Summer 2024
35
SAS Model Manager
MLOps Platforms
Easily register, modify, track, score, publish and report on your analytical models using a visual, web-based interface. Store models within folders or projects. Develop and validate candidate models. Assess candidate models for champion model selection. Then publish and monitor champion models to e
Easily register, modify, track, score, publish and report on your analytical models using a visual, web-based interface. Store models within folders or projects. Develop and validate candidate models. Assess candidate models for champion model selection. Then publish and monitor champion models to e
Reviews
Categories
G2 Awards
Best AI Products 2024
India Leader Machine Learning Winter 2025
Grid Leader Machine Learning Winter 2025
India Leader Machine Learning Fall 2024
Asia Leader MLOps Platforms Fall 2024
Asia Pacific Leader MLOps Platforms Fall 2024
India Leader MLOps Platforms Fall 2024
Asia Pacific Leader Machine Learning Fall 2024
Asia Leader Machine Learning Fall 2024
36
Elai.io
Video Editing
Elai.io is leading text-to-video platform that allows users generate vide content with real people just from text
Elai.io is leading text-to-video platform that allows users generate vide content with real people just from text
Reviews
Categories
G2 Awards
Best AI Products 2024
Grid High performer AI Video Generators Winter 2025
EMEA High performer AI Video Generators Winter 2025
Europe High performer AI Video Generators Winter 2025
Europe High performer Text to Speech Winter 2025
Relationship Leader AI Video Generators Winter 2025
37
Zendesk for Customer Service
Help Desk
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Reviews
Categories
G2 Awards
Best Customer Service Products 2024
Best Global Software Sellers 2024
Best Software Products 2024
Best AI Products 2024
Nordic Leader Customer Self-Service Winter 2025
Europe Leader Contact Center Knowledge Base Winter 2025
EMEA Leader Contact Center Knowledge Base Winter 2025
Southeast Asia Leader Social Customer Service Winter 2025
Nordic Leader Help Desk Winter 2025
Southeast Asia Leader Help Desk Winter 2025
38
FreshChat
Live Chat
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Reviews
Categories
G2 Awards
Best Customer Service Products 2024
Best India Sellers 2024
Best AI Products 2024
Best APAC Sellers 2024
Best Software Products 2024
Best Global Software Sellers 2024
Middle East & Africa Leader Chatbots Winter 2025
Middle East Leader Chatbots Winter 2025
Middle East Leader Live Chat Winter 2025
Middle East & Africa Leader Live Chat Winter 2025
Asia Pacific Leader Chatbots Winter 2025
39
SendPulse
Email Marketing
Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more
Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more
Reviews
Categories
G2 Awards
Best AI Products 2024
Middle East Leader Chatbots Winter 2025
Middle East & Africa Leader Chatbots Winter 2025
Africa Leader Chatbots Winter 2025
Latin America Leader Chatbots Winter 2025
Southeast Asia Leader Chatbots Winter 2025
40
Tidio
Help Desk
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media ch
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media ch
Reviews
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Relationship Leader Conversational Marketing Winter 2025
Relationship Leader AI Chatbots Winter 2025
Usability Leader Customer Self-Service Winter 2025
France Leader Chatbots Winter 2025
Africa Leader Chatbots Winter 2025
United Kingdom Leader Live Chat Winter 2025
41
Smartsupp
Live Chat
Smart live chat for e-commerce sites and websites.
Reviews
Categories
G2 Awards
Best EMEA Sellers 2024
Best AI Products 2024
Best Customer Service Products 2024
Highest Satisfaction Products 2024
EMEA Leader Live Chat Winter 2025
Europe Leader Live Chat Winter 2025
Italy High performer Live Chat Winter 2025
Usability Leader Customer Service Automation Winter 2025
EMEA Leader Chatbots Winter 2025
Implementation Leader Customer Service Automation Winter 2025
42
Grammarly
AI Writing Assistant
Grammarly is the trusted AI assistant for communication and productivity, helping over 30 million people and 70,000 teams do their best work. Companies like Atlassian, Databricks, and Zoom rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly works wh
Grammarly is the trusted AI assistant for communication and productivity, helping over 30 million people and 70,000 teams do their best work. Companies like Atlassian, Databricks, and Zoom rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly works wh
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best Office Products 2024
Best AI Products 2024
Grid Leader AI Writing Assistant Winter 2025
Asia Leader Proofreading Winter 2025
Usability Leader Synthetic Media Winter 2025
Grid Leader Synthetic Media Winter 2025
43
Notion
Knowledge Base
Notion is a unified workspace for teams. Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new and unexpected ways. Leverage the power of AI right inside
Notion is a unified workspace for teams. Notion is a connected workspace where your team can create docs, take notes, manage tasks, and organize your work – all in one place. And now, with Notion AI, you can augment your capabilities in new and unexpected ways. Leverage the power of AI right inside
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best Small Business Products 2024
Fastest Growing Products 2024
Best Software Products 2024
Best Project Management Products 2024
Best Mid-Market Products 2024
Highest Satisfaction Products 2024
Best AI Products 2024
Germany Leader Note-Taking Software Winter 2025
Canada Leader Note-Taking Software Winter 2025
44
Glider AI
Technical Skills Screening
We're a Talent Quality Platform helping Enterprises, MSPs, and Suppliers validate, place, and hire qualified talent at scale. Whether the job is technical, non-technical, full-time, or contingent, the Glider AI suite of tools puts confidence back into hiring.
We're a Talent Quality Platform helping Enterprises, MSPs, and Suppliers validate, place, and hire qualified talent at scale. Whether the job is technical, non-technical, full-time, or contingent, the Glider AI suite of tools puts confidence back into hiring.
Reviews
Categories
G2 Awards
Best AI Products 2024
Relationship Leader Video Interviewing Winter 2025
Usability Leader Talent Assessment Winter 2025
Relationship Leader Talent Assessment Winter 2025
Implementation Leader Talent Assessment Winter 2025
Results Leader Talent Assessment Winter 2025
45
GitHub Copilot
AI Coding Assistants
GitHub Copilot is powered by a combination of large language models (LLMs), including a customized version of OpenAI’s GPT that translates natural language to code and additional models from Microsoft and GitHub to further hone and improve upon results. Available as an extension for Visual Studio C
GitHub Copilot is powered by a combination of large language models (LLMs), including a customized version of OpenAI’s GPT that translates natural language to code and additional models from Microsoft and GitHub to further hone and improve upon results. Available as an extension for Visual Studio C
Reviews
Categories
G2 Awards
Best AI Products 2024
Asia Pacific Leader AI Code Generation Winter 2025
Asia Leader AI Code Generation Winter 2025
Momentum Leader AI Code Generation Winter 2025
Grid Leader AI Code Generation Winter 2025
46
Capacity
AI Customer Support Agents
Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.
Capacity is the secure, AI-native knowledge sharing platform. Artificial intelligence to help you save time and work smarter.
Reviews
Categories
G2 Awards
Best Customer Service Products 2024
Best AI Products 2024
Relationship Leader Q&A Platforms Winter 2025
Americas High performer Contact Center Knowledge Base Winter 2025
Results Leader Chatbots Winter 2025
Grid Leader Chatbots Winter 2025
Results Leader Help Desk Winter 2025
Grid Leader Help Desk Winter 2025
Americas High performer Help Desk Winter 2025
47
Botmaker
Chatbots
Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk o
Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk o
Reviews
Categories
G2 Awards
Best AI Products 2024
Latin America High performer Communication Platform as a Service (CPaaS) Winter 2025
Latin America High performer Chatbots Winter 2025
Grid High performer Communication Platform as a Service (CPaaS) Winter 2025
Latin America Leader Chatbots Fall 2024
Latin America High performer Communication Platform as a Service (CPaaS) Fall 2024
Grid High performer Communication Platform as a Service (CPaaS) Fall 2024
Grid High performer Chatbots Fall 2024
48
Google Cloud Speech-to-Text
Voice Recognition
Google Cloud Speech-to-Text is a service that enables developers to quickly and accurately convert audio to text by applying neural network models in an easy to use API. The API covers 73 languages and 137 different local variants to support a global user base and can be used to power media voice co
Google Cloud Speech-to-Text is a service that enables developers to quickly and accurately convert audio to text by applying neural network models in an easy to use API. The API covers 73 languages and 137 different local variants to support a global user base and can be used to power media voice co
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best Mid-Market Products 2024
Best AI Products 2024
Asia Leader Voice Recognition Winter 2025
Asia Pacific Leader Voice Recognition Winter 2025
India Leader Voice Recognition Winter 2025
Grid Leader Voice Recognition Winter 2025
Relationship Leader Voice Recognition Winter 2025
Asia Leader Transcription Winter 2025
Asia Leader Speech Analytics Winter 2025
49
SOCi
AI Agents For Business Operations
AI-powered marketing solutions for multi-location businesses.
Reviews
Categories
G2 Awards
Best Global Software Sellers 2024
Best Marketing & Digital Advertising Products 2024
Highest Satisfaction Products 2024
Best Mid-Market Products 2024
Best Software Products 2024
Best Small Business Products 2024
Best Enterprise Products 2024
Best AI Products 2024
Implementation Leader Local SEO Winter 2025
Relationship Leader Social Media Advertising Winter 2025
50
Appy Pie
Drag and Drop App Builder
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.
Reviews
Categories
G2 Awards
Best Customer Service Products 2024
Best India Sellers 2024
Best APAC Sellers 2024
Best Development Products 2024
Best AI Products 2024
Usability Leader No-Code Development Platforms Winter 2025
Africa Leader Drag and Drop App Builder Winter 2025
EMEA Leader Drag and Drop App Builder Winter 2025
United Kingdom Leader Drag and Drop App Builder Winter 2025
Middle East & Africa Leader Drag and Drop App Builder Winter 2025
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
More than 30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories in which they are a part. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 25 or 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software company must receive at least 50 approved reviews in aggregate across all of its G2-listed products during the 2023 calendar year. Reviews must have been submitted by Dec. 31, 2023 to impact Best Software eligibility and rankings. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2023. Other G2 reports might include more or less data which would potentially show different rankings for software companies and products.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with companies to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2024 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
Eligibility criteria and methodology have remained unchanged from last year. Being eligible, of course, does not guarantee inclusion on a list.
We did, however, add net-new lists in 2024 for:
Companies:
APAC Software Companies
Products:
Rookies of the Year
Best Products for Professionals in Analytics (this was previously combined with AI)
Best Products for Professionals in AI (this was previously combined with Analytics)
Best Products for Professionals in Education