The way that Aircall operates has made a huge impact on the way that my team functions. The features in Aircall make is easy for my team to split up into smaller teams within Aircall based on specific topics that our customers have which are allocated to the right agents. Aircall easily integrates with our CRM and their support team has always been reliable. We haven't experienced any dropped calls since launching with Aircall. Review collected by and hosted on G2.com.
I honestly don't have any downsides to express about Aircall. Review collected by and hosted on G2.com.
Hey Lauren! Thank you so much for your positive words. As the GM of Aircall, I can attest to what you like about the CRM integration, because we use it the same way! Having the historical data, organized, all housed in the CRM allows us to give top notch service too. Great to hear the team finds greater ease and success with it. Very much appreciate you taking the time to let us know!