--- title: Aircall Reviews meta_title: 'Aircall Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1643 reviews by the users' company size, role or industry to find out how Aircall works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 1643 scale: '5' date_modified: '2026-08-13' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aircall Reviews **Vendor:** Aircall **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,643 ## About Aircall Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks—while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts. ## Aircall Pros & Cons **What users like:** - Users find Aircall to be **easy to use** , allowing seamless communication and efficient workflow management without issues. (228 reviews) - Users commend the **easy integration** of Aircall with CRM and helpdesk platforms, enhancing communication and workflow efficiency. (91 reviews) - Users value the **reliability** of Aircall, praising its ease of use and excellent call quality for support communications. (90 reviews) - Users find Aircall's **intuitive setup** and user-friendly interface essential for efficient communication and operations. (89 reviews) - Users appreciate the **automatic call recording and transcription** features of Aircall, enhancing record-keeping and workflow efficiency. (88 reviews) - Users appreciate the **reliable and user-friendly features** of Aircall, enhancing customer support and communication workflows. (87 reviews) - Easy Setup (81 reviews) - Integrations (76 reviews) - Users value the **user-friendly interface** of Aircall, enjoying its simplicity and seamless integration with CRM systems. (74 reviews) - Simple (71 reviews) **What users dislike:** - Users often experience **connection issues** with Aircall, affecting call quality and requiring frequent app restarts. (62 reviews) - Users report **call issues** with Aircall, including uneven distribution and connection problems that disrupt communication. (49 reviews) - Users often face **dialer issues** with Aircall, affecting call distribution, connectivity, and user experience. (44 reviews) - Users note the **lack of text handling and extension features** in Aircall, impacting their overall experience. (37 reviews) - Users notice the **slow loading** of Aircall, particularly with syncing call logs and mobile app performance. (37 reviews) - Users report **number issues** , including double ringing and outgoing call quality problems like audio lag and breakups. (32 reviews) - Users report **poor call quality** issues, including drops and clarity problems, especially during international calls. (29 reviews) - Integration Issues (28 reviews) - Performance Issues (26 reviews) - Recording Issues (26 reviews) ## Aircall Reviews ### 1. Strong and clear communication with clients, without SPAM **Rating:** 4.0/5.0 stars **Reviewed by:** Charbel De Jesus P. | Agende de ventas telefonicas, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2026 **What do you like best about Aircall?** What I like the most is that I can communicate with my clients in an incredible way. They appreciate receiving calls without SPAM and tell me that everything sounds loud and clear. The interface is very, very user-friendly and easy to use. Personally, I don't use integrations with other systems, but I do use it to promote my system. Additionally, its Artificial Intelligence helps me transcribe calls correctly when I can't hear them. **What do you dislike about Aircall?** I don't like that it takes a long time to load calls when I want to listen to them again. Also, changing numbers usually takes a while when we request that process with Aircall's customer service team. Personally, I feel that it also lacks the ability to integrate with other systems or independent CRMs. **What problems is Aircall solving and how is that benefiting you?** Solve the issue of SPAM, and that helps me keep my clients happy. Also, I can contact them without them seeing it as a SPAM call, sales, or advertising. **Official Response from Oona Pecson:** > Hi Charbel, Thank you so much for your review! We're happy to hear how Aircall has been making such a difference in how you communicate with your clients. We also appreciate your feedback on call load times, number change requests, and CRM integration options. Please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with specific details so our support team can look into this for you. Thanks again! Best, Aircall Marketing Team ### 2. Tracking and summaries with AI are very useful, but changes in numbers and audios take time. **Rating:** 3.5/5.0 stars **Reviewed by:** EVT L. | TELEMARKETING, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Aircall?** I love that I can review the tracking of my prospects and check what they told me word for word, both with the summaries from artificial intelligence and by listening to the calls again. This is what I do for a living and, honestly, I love it. The interface is super user-friendly. It's also fast at receiving and sending calls; it's rare when it can't be used. I really feel that every penny was worth it. My last request was to have my numbers changed, and that process does take a bit of time. **What do you dislike about Aircall?** I don't like that it takes a while to change the numbers when you request it, just as there are times when it doesn't immediately provide the recorded call audios, it can take up to half an hour for an audio to appear. **What problems is Aircall solving and how is that benefiting you?** For my team, resolve the effectiveness of contacting prospects, with this we can make more appointments and effective contact. **Official Response from Oona Pecson:** > Hi there, Thank you so much for the kind review! It's great to hear that Aircall's features have been so valuable for your work. We also appreciate your feedback on the time it takes to change numbers and for call recordings to appear. Whenever these issues arise, please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with specific details so our support team can assist you. Best, Aircall Marketing Team ### 3. Easy Integrations with APIs and Webhooks for Powerful Call Data Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** SAURABH B. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Aircall?** Aircall has a user-friendly interface. It also has a global presence in over 100 countries, which supports international calling capabilities, and it offers extensive integrations with CRM systems like Salesforce and HubSpot, as well as productivity tools like Slack and Zendesk. From a data perspective, I get a lot of useful insights, such as missed_call_reason (for example, agent not available or another clearly mentioned reason), along with call recordings. All of this helps me with more detailed call analytics, plus the real-time dashboard and reporting features. **What do you dislike about Aircall?** Incremental data sync sometimes needs careful handling, since I occasionally ran into late-arriving data. Webhook failures also require solid retry logic, and in my case historical backfills were slow. **What problems is Aircall solving and how is that benefiting you?** Before Aircall, our marketing team struggled to make solid business decisions because the reports we relied on didn’t contain accurate, trustworthy data. Once Aircall was integrated into our system, we began receiving call analytics, a real-time dashboard, and call recordings. We also get small but useful details about missed calls, including the reasons provided, which helps our business teams make better-informed decisions. **Official Response from Oona Pecson:** > Hi Saurabh, Thank you so much for your detailed review! We're thrilled to hear that Aircall's integrations, real-time dashboard, and call analytics are helping your team make better-informed business decisions. We also appreciate your feedback on incremental data sync and webhook reliability. If you're up for it, please reach out to our Support team with specific examples of these issues at support@aircall.io or via the Help Center here [ https://support.aircall.io/en-gb ] so they can troubleshoot for you. Thanks again! Best, Aircall Marketing Team ### 4. Re-listen to calls and manage multiple lines: a great benefit **Rating:** 4.0/5.0 stars **Reviewed by:** Charbel De Jesus P. | Telemarketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Aircall?** Being able to listen to calls again is an incredible benefit. If I forget things or specific details, I have the possibility to listen to them again and clarify everything. Also, having different lines helps a lot to generate new calls more successfully. **What do you dislike about Aircall?** There are times when the calls take a while to be saved, and that's why I can't find them when I search for them. **What problems is Aircall solving and how is that benefiting you?** It helps me a lot to keep in touch with my prospects. Its interface is user-friendly and allows me not to get lost within the system. The AI also helps me a lot by summarizing the calls, so I don't have to read everything from start to finish. **Official Response from Oona Pecson:** > Hi Charbel, Thank you so much for the kind review! It's great to hear that Aircall has been making such a difference in how you manage your prospects. We also appreciate your note on calls taking a while to save. If the issue persists, please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with specific details so our support team can troubleshoot and find a solution. Thanks again! Best, Aircall Marketing Team ### 5. Review 10.03 **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel M. | Program Manager III Tooling, Global Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Aircall?** Very easy it is to integrate into existing workflows. The setup is straightforward, and the integration with tools like CRM systems or comm tools (Front) platforms makes it much easier to keep communication centralized. I also like the visibility it gives teams through shared call histories, tagging, and analytics, which helps with collaboration and follow-ups. From an operational perspective, it’s quite intuitive for teams to adopt quickly without heavy training. AI features too: call summary & topics **What do you dislike about Aircall?** Reliability can sometimes be inconsistent, particularly when call quality drops or there are delays in connecting calls. The structure on mapping/creating workflows is still quite manually **What problems is Aircall solving and how is that benefiting you?** Connecting our call to the rest of the workflow, centralising communication in a cloud-based solution, which means call information, notes, and customer history are automatically synchronized to other systems improved visibility and collaboration around customer communication. Overall, it helps streamline communication workflows and gives better insight into call activity and performance. **Official Response from Oona Pecson:** > Hi Daniel, Thank you so much for your kind review! We’re happy to hear how seamlessly Aircall integrates into your workflows and tools, such as your CRM and Front. However, we're sorry about the occasional reliability inconsistencies and the manual setup required for some workflows. The next time you encounter this issue, please contact our support team so they can assist you in troubleshooting and finding a solution. If you have any additional questions, don't hesitate to reach out. We’re here to help. Thanks again for sharing your experience! Best, Aircall Marketing Team ### 6. Easy to use, quick implementation, and cloud integrations that boost productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Florencia María C. | Senior Operation, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Aircall?** Ease of use and quick implementation. The interface is intuitive, operates 100% in the cloud, and integrates very well with tools like CRM and helpdesks, which facilitates call management and improves team productivity without the need for complex infrastructure. **What do you dislike about Aircall?** What I like least about Aircall is that it can be expensive for small teams and that, at times, the call quality depends heavily on the internet connection. Additionally, some advanced features are limited to higher plans. **What problems is Aircall solving and how is that benefiting you?** Solve problems such as the lack of visibility and control in call management, the use of inflexible telephone systems, and the difficulty of integrating calls with work tools. By centralizing everything on a cloud platform with reports and recordings, it benefits me by improving team organization, customer tracking, and operational efficiency, allowing for better decision-making and offering a better customer experience. **Official Response from Oona Pecson:** > Hi Florencia, Thank you so much for your insightful review! We’re thrilled to hear that Aircall’s intuitive interface, fast setup, and seamless integrations are helping your team boost productivity. We hear you on pricing and plan tiers. We’re always looking for ways to improve, and feedback like yours helps guide us in the right direction. If you’d like, we’re happy to help you get the most out of your current plan and setup. Regarding call quality, please feel free to reach out to our Support team with specific details of the issue so they can troubleshoot and help find a solution. If you ever have questions or need anything else, we're here and happy to assist! Thanks again. Best, Aircall Marketing Team ### 7. Efficient Call Management with Room for Notification Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra D. | Onboarding Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Aircall?** I love the 'assign a call' feature in Aircall as it ensures that the right department helps the client by allowing us to assign calls across the team. The voicemail transcription feature is also great because it saves us time; we can quickly get an overview of the problem without having to listen to long voicemails. The initial setup of Aircall was pretty easy too. **What do you dislike about Aircall?** We sometimes have issues with notifications from Aircall that don't appear. We had issues in the past where some people wouldn't receive the notifications from the app. We suggest fixing this issue as it can create frustrations within the team and clients. **What problems is Aircall solving and how is that benefiting you?** Aircall solves the problem of separate conversations on different phones, providing a team overview of calls. The "assign a call" feature ensures the right department helps customers, and voicemail transcription saves time by summarizing problems without listening to lengthy voicemails. **Official Response from Oona Pecson:** > Hi Alexandra, Thanks so much for the thoughtful review! We’re thrilled to hear that assigning calls across teams and voicemail transcription are helping you move faster. Regarding notifications, we apologize for this experience. Our Support team can help troubleshoot and find a solution as to why this is happening. Please reach out to support@aircall.io or visit the Help Center here [ https://support.aircall.io/en-gb ] so the team can take a closer look. Thanks again for your feedback. If you have any other questions or require additional assistance, please don't hesitate to contact us. Thank you! Best, Aircall Marketing Team ### 8. Effortless CRM Call & Recording Sync with Aircall **Rating:** 4.0/5.0 stars **Reviewed by:** prasanna k. | Senior SEO Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Aircall?** I like Aircall for Calls and recordings are automatically synced to the contact’s profile in your CRM, eliminating manual data entry. **What do you dislike about Aircall?** Most common complaints is that Aircall requires a minimum of three users for any plan. This makes it a very expensive option **What problems is Aircall solving and how is that benefiting you?** Automatically converts calls into text and generates a summary, **Official Response from Oona Pecson:** > Hi Prasanna, Thank you so much for the kind review! We're glad to hear that the automatic CRM sync and call transcription features have been saving you time and simplifying your workflow. We also really appreciate your feedback on the 3-user minimum. If you ever have questions or need help getting the most out of your current plan, please don't hesitate to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Best, Aircall Marketing Team ### 9. Easy Setup with Some Glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Holly B. | Client Partner (Contract), Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Aircall?** I like the ease of using Aircall. I can just log on, click on it, and it tracks how many phone calls I've made, which is great for keeping everything organized. I also appreciate that it records the phone calls, allowing me to review and audit them later. Additionally, I find note-taking easy with Aircall. The initial setup was very easy too; I just downloaded the Aircall workspace, which highlights phone numbers on webpages. **What do you dislike about Aircall?** Sometimes it's glitchy, and I have to reconnect the app. **What problems is Aircall solving and how is that benefiting you?** Aircall lets me handle a high volume of outbound calls and records them for review. It solves the problem of easy call tracking and auditing, and I find it easy to take notes as well. **Official Response from Oona Pecson:** > Hi Holly, Thanks so much for the thoughtful review! It's great to hear that Aircall helps you stay organized and productive, and supports your high-volume outbound calling with clarity and control. However, we're sorry to hear about the occasional glitches. If the issue persists and becomes more troublesome, please reach out to our Support team at support@aircall.io or visit the Help Center here [ https://support.aircall.io/en-gb ] so they can troubleshoot and help find a solution. If you have any other questions or need further assistance, we’re here to help. Thanks again! Best, Aircall Marketing Team ### 10. Easy to Set Up with Strong Call Management—But Call Quality Depends on Your Internet **Rating:** 3.5/5.0 stars **Reviewed by:** Sonali P. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Aircall?** What I like most about Aircall is how it simplifies and centralizes customer communication for sales and support teams. It’s very easy to set up and use, even without heavy technical involvement, which makes onboarding teams quick and efficient. I also like the call management capabilities—features like call routing, IVR, shared inbox, and call monitoring make it easier to manage high volumes of customer interactions efficiently. **What do you dislike about Aircall?** since it’s a cloud-based calling tool, call quality can sometimes be inconsistent, especially on unstable internet connections, which can impact customer conversations. **What problems is Aircall solving and how is that benefiting you?** Without proper systems, it’s hard to track conversations and customer history. Aircall offers call logging, recording, and CRM integrations. This helps me stay informed, track interactions, and provide better support. **Official Response from Oona Pecson:** > Hi Sonali, Thank you so much for your kind review! We’re happy to hear that Aircall is helping you and your team centralize sales and support communications, providing you with the full customer history you need to deliver stronger support. However, we're sorry to hear about the occasional inconsistency with call quality. If you're up for it, please reach out to our Support team with specific examples of this issue at support@aircall.io or visit the Help Center here [ https://support.aircall.io/en-gb ] so they can troubleshoot and help find a solution. If you need help with anything else or have additional questions, please don’t hesitate to reach out. We’re always here and happy to help. Thanks again for your feedback! Best, Aircall Marketing Team ### 11. Easy Call Tracking and Tagging, but Background Noise Can Be Loud **Rating:** 3.5/5.0 stars **Reviewed by:** Martina S. | Customer support agent, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Aircall?** I can track the calls in the line for me and all other collegues, it is easy to use allow to choose tag and write anote, allow us to choose the after call work time and has application and web version **What do you dislike about Aircall?** There is no noise cancellation, unfortunatily the background voices are always loud **What problems is Aircall solving and how is that benefiting you?** It was easy to use to make inbound and outbound calls and check the line also the calls are recorded but we can stop recording this is not possible in alot of other programs **Official Response from Oona Pecson:** > Hi Martina, Thank you so much for your kind review! We love hearing that Aircall's app and web versions are helping you and your colleagues stay organized and efficient. We also really appreciate your feedback on background noise. The next time you encounter this issue, please don't hesitate to contact our support team with more details so they can assist with troubleshooting. If you ever have other questions, we’re always here and happy to help. Thanks again! Best, Aircall Marketing Team ### 12. A Work in Progress **Rating:** 3.5/5.0 stars **Reviewed by:** Briana L. | Customer Success and also Concierge, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2025 **What do you like best about Aircall?** Not sure what I like best yet. I still have not found the great things about it. **What do you dislike about Aircall?** We recently switched over to Aircall from another phone platform. It’s still very new to me, but so far, I find it a bit hard to navigate. It’s not as user-friendly as I expected, and it doesn’t seem to have everything in one place like our previous system did. You have to click through several areas to find what you’re looking for, which kind of defeats the purpose of using it. Maybe with more time and updates, it’ll become easier to use—but for now, I’m still adjusting. **What problems is Aircall solving and how is that benefiting you?** Right now, Aircall helps us handle calls as a team and keeps our communication organized in one system. It makes it easy to see who’s available. Even though I’m still learning my way around, this is supposed to be how it’s meant to make teamwork and call management smoother once you get comfortable with it. ### 13. Simple to Use Call Recording with Smooth CRM Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Stefan D. | Senior Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Aircall?** simple to use, records calls, syncs to CRM **What do you dislike about Aircall?** Transcript isn’t brilliant, sometimes have to sign in separately to the desktop app and the Chrome extension, seem to change the urls for reviewing old calls that I have bookmarked **What problems is Aircall solving and how is that benefiting you?** Recording work calls, can use to refer back to for complaints, integrates with Jimminy as an AI transcribing and coaching tool, integrates with Hubspot to record activities **Official Response from Oona Pecson:** > Hi Stefan, Thank you so much for the thoughtful review! We’re happy to hear that Aircall makes call recording effortless. We also appreciate you for flagging transcript accuracy, the separate sign-ins, and changing URLs for past calls. For the time being, our support team has explained that minor URL changes may happen naturally as the product evolves. Regarding transcript accuracy, they would appreciate it if you could share some examples of this issue with support@aircall.io. If you have any other questions or need further assistance, we’re here and happy to help. Thanks again! Best, Aircall Marketing Team ### 14. Convenient Calling, Needs Transcript Feature Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Elena S. | Real Estate and Development Intern **Reviewed Date:** June 01, 2026 **What do you like best about Aircall?** I enjoy that I am able to make as many calls as I wish and to connect with customers. This allows me to be productive with work without any limitations. When I received Aircall set up, it was easy to understand. **What do you dislike about Aircall?** I wish that the transcript feature was free so that I could see what people are saying, as well as hear them. **What problems is Aircall solving and how is that benefiting you?** Aircall lets me make calls and receive messages conveniently, helping me stay productive and connect with customers without limits. **Official Response from Oona Pecson:** > Hi Elena, Thank you for taking the time to share this review! We're glad to hear that Aircall has helped you stay productive and connect with customers without limitations. We also really appreciate your feedback on the transcript feature. Please reach out to us via the Help Center here [ https://support.aircall.io/en-gb ] if you have any addtional notes or comments you'd like to share. If you ever have any questions or need anything else, please rech out to us at any time. Thanks again! Best, Aircall Marketing Team ### 15. Fast and efficient, but less suitable for small SMEs **Rating:** 3.5/5.0 stars **Reviewed by:** Solène C. | Consultante Associée : Ingénierie - Industrie - IT - ENR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2026 **What do you like best about Aircall?** Quick, effective, and very useful solution in work **What do you dislike about Aircall?** Only possible from 3 Difficult for small SMEs **What problems is Aircall solving and how is that benefiting you?** My business telephony **Official Response from Oona Pecson:** > Hi Solène, Thank you for taking the time to share this review! We're glad to hear Aircall has been a quick and effective solution for your business telephony. We'd love to understand your experience better, particularly around what makes it difficult for smaller businesses. Could you reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with more details? Thanks again! Best, Aircall Marketing Team ### 16. Reliability and ease of use, need for more customization **Rating:** 4.0/5.0 stars **Reviewed by:** Clément B. | Business Developper, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Aircall?** I use Aircall as a second number daily in my sales work and for prospecting. I appreciate the ease of use and the flawless operation of Aircall. The ergonomics is an aspect I like because it makes the tool easy to use and reliable. The initial installation of Aircall was also very easy. **What do you dislike about Aircall?** The options to customize the interface are limited. I would like to have more options for the arrangement of buttons and the display. **What problems is Aircall solving and how is that benefiting you?** I use Aircall for its ease of use, a convenient second number, and its reliability. Ergonomics and efficiency are its strong points. **Official Response from Oona Pecson:** > Hi Clément, Thank you so much for your kind review! We're thrilled to hear that Aircall has been a reliable and easy-to-use solution for your daily sales and prospecting work. We also appreciate your feedback on interface customization. If you ever have additional questions or need assistance, don't hesitate to reach out. Thanks again! Best, Aircall Marketing Team ### 17. Modern, User-Friendly Platform with Room for Support Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Hugo H. | Senior customer experience advocate, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Aircall?** Aircall feels very modern and is incredibly easy to use. I find their reporting dashboards impressive, and the AI trackers work really well. **What do you dislike about Aircall?** At times, Aircall support doesnt treat your case as urgent unless you express it very detailed that it is affecting your customers. Customer support is still very kind and helpful though. Also, Aircall does not have a ticketing system which is why we still have to integrate with zendesk. **What problems is Aircall solving and how is that benefiting you?** We decided to port our lines to Aircall because it provided features that Zendesk lacked, such as the ability to offer a callback at a specific point in the IVR and to inform customers about their estimated wait time. **Official Response from Oona Pecson:** > Hi Hugo, Thank you so much for your thoughtful review! We’re thrilled to hear that Aircall feels modern and easy to use, and that our reporting dashboards and AI-powered trackers are delivering real value. We also appreciate your candid notes on support urgency and ticketing. Your feedback is being shared with our team as we continue to improve triage and responsiveness. If you ever need anything else, please don't hesitate to reach out. We’re here to help and eager to keep leveling up your experience. Thanks again for choosing Aircall! Best, Aircall Marketing Team ### 18. Efficient Call Management with Personal Progress Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** THAT BOY S. **Reviewed Date:** December 03, 2025 **What do you like best about Aircall?** I appreciate how Aircall enables me to filter contacts and personalize my interactions, making it easier to manage calls and texts using our shared number. This segmentation allows me to focus on my personal progress, which is crucial in my workflow. The ease of setup has been particularly beneficial, allowing us to seamlessly integrate Aircall into our daily operations, which is why we have consistently used it for an extended period. Additionally, I like the integration with HubSpot, which enhances my ability to make calls directly through these platforms, streamlining communication processes. **What do you dislike about Aircall?** I think Aircall could improve its text handling capabilities. It would be beneficial to have a filtering feature for texts similar to calls, allowing me to track missed texts without having to go through them in the same conversation thread as calls. **What problems is Aircall solving and how is that benefiting you?** Aircall lets me call patients, see missed calls, send texts, and track personal progress, improving communication efficiency and workflow focus. **Official Response from Oona Pecson:** > Hi there, Thank you so much for your thoughtful review! We’re thrilled to hear how Aircall’s contact filtering and personalized interactions on a shared number help you stay organized and track your personal progress. It’s great to know the quick setup made adoption seamless for your team, and we love that the HubSpot integration is streamlining your call workflows right where you work. We also really appreciate your feedback on text handling. Improving SMS filtering and making it easier to track missed texts is valuable input, so we'll definitely keep this in mind during future updates. Thanks again for being a long-term user and for lthis feedback. If you ever have questions or need a hand, we’re here to help. Best, Aircall Marketing Team ### 19. Aircall is a great tool but AI agent sounds robotic **Rating:** 3.5/5.0 stars **Reviewed by:** Luis C. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Aircall?** They have now new analytics, it's better than before **What do you dislike about Aircall?** The way it talks it's too robotic, would be great if it could sound more natural **What problems is Aircall solving and how is that benefiting you?** We have an online reception for our hotels, aircall provides the numbers and the infrastructure to make that happen. **Official Response from Francis Ramos:** > Thank you for sharing your positive feedback, Luis! We're glad to hear that you find Aircall easy to use and that you're getting the most out of our integrations. We understand your concern about the analytics feature, and we appreciate your feedback on this. If you have any specific suggestions or additional feedback, please feel free to reach out to our support team. Thanks again for choosing Aircall! ### 20. Seamless IVR Setup and Fast Support Enhance Salesforce Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Jose R. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Aircall?** Like the integration with Sales Force. We also like that the ease of use when setting the IVR. There support team has always been quick to answer and when there is issues it is easy to get updates. **What do you dislike about Aircall?** The current Sales Force integration is a bit bulky and hard to navigate. **What problems is Aircall solving and how is that benefiting you?** Aircall is used for our current phone system and contact center. It also has been a important tool to keep track of our KPIs. The reporting system is very easy to use and presents the information in a very clear way. **Official Response from Oona Pecson:** > Hi Jose, Thank you so much for your kind review! We’re thrilled to hear the IVR setup has been smooth, that reporting makes your KPIs easy to track, and that our support team has been quick to help with timely updates. Also, we really appreciate your note about the Salesforce integration feeling a bit bulky. We’re continually refining that experience, and will keep this in mind going forward. If you ever need anything else, please don’t hesitate to reach out. We’re always here to help. Thanks again! Best, Aircall Marketing Team ### 21. Power Dialer Made Sales and Support Work Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Aircall?** I liked features like the power dialer and how it made it so much easier to work in roles like sales and customer support. I also appreciated how i didnt have to manually type or copy-paste any information. **What do you dislike about Aircall?** What i dislike is mostly the inconsistent call quality. For example, some connection drops, unstable internet, and lagging or freezing. **What problems is Aircall solving and how is that benefiting you?** Aircall solves the challenges and issues of fragmented business communications and clunky phone systems. It benefits me by helping me streamline workflows and personalizing customer interactions. All of its AI integrations are also very benefitial. **Official Response from Oona Pecson:** > Hi there, Thank you for taking the time to share this review! We're happy to hear that the Power Dialer has made such a difference in your sales and support workflows, and that the AI integrations have been beneficial. We also appreciate your note on the inconsistent call quality. As a VoIP solution, call quality can be impacted by internet connectivity, but please don't hesitate to reach out via our Help Center here [ https://support.aircall.io/en-gb ] if the issue persists and our Support Team will be happy to troubleshoot for you. Thanks again! Best, Aircall Marketing Team ### 22. Click-to-Dial and Power Dialing That Speeds Up Calling **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Aircall?** the way i can click to dial or load a bunch of eads from my crm and power dial **What do you dislike about Aircall?** since we had to upgrade to workspace it hasnt integrated with my pipedrive correctly. I can load multiple calls in but im having issues with click to dial and notes not loading **What problems is Aircall solving and how is that benefiting you?** power dialer system or my crm **Official Response from Oona Pecson:** > Hello Lisa, We’re sorry to hear you’re running into technical difficulties with your Pipedrive integration. We want to get this resolved for you immediately so your team can work without interruption. Please submit a ticket at the attached link and our team is standing by to investigate this for you. Best, Aircall Marketing Team ### 23. Customer support **Rating:** 3.5/5.0 stars **Reviewed by:** Meghan E. | Compliance Manager, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Aircall?** Aircall is very straightforward and integrates within Kustomer so we can track calls/texts/emails in one spot **What do you dislike about Aircall?** Analytics still have room for improvement **What problems is Aircall solving and how is that benefiting you?** Keeping everything in one spot for us! **Official Response from Oona Pecson:** > Hi Meghan, Thank you so much for your review! We love hearing that Aircall’s straightforward setup and Kustomer integration help you keep calls, texts, and emails all in one place. We also really appreciate your note on Analytics. If you’re open to it, we’d love to hear your feedback on what would make the biggest impact for you. Please feel free to contact us with any notes at support@aircall.io! If you have additional questions or need assistance, we’re always happy to help. Thanks again! Best, Aircall Marketing Team ### 24. Easy to Use with Handy Shortcuts, but Missed Calls Visibility Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Zerina F. | Front Desk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about Aircall?** Ease of use and shortcut keys available to be more efficient **What do you dislike about Aircall?** Able to see missed calls for everyone instead of just you **What problems is Aircall solving and how is that benefiting you?** Incoming calls are easy to track **Official Response from Oona Pecson:** > Hi Zerina, Thank you so much for your kind review! It's great to hear that Aircall’s ease of use and shortcut keys help you work more efficiently, and that incoming calls are easy to track. Regarding the visibility of missed calls across the team, we appreciate you bringing this to our attention. We've relayed your feedback to our product team. If you ever need anything or have additional questions, please don’t hesitate to reach out! We’re always happy to help. Thanks again! Best, Aircall Marketing Team ### 25. Great Business Phone System – Reliable & Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Angelica Elise A. | Hot Water System Product and Rebate Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Aircall?** We've been using Aircall for our business communications, and the experience has been excellent. The interface is clean and user-friendly, the call quality is consistently clear, and integration with our CRM has streamlined our workflow significantly. The ability to manage calls across multiple team members and devices is a big plus, and the support team has been responsive whenever we've had questions or needed assistance. Highly recommended for businesses looking for a reliable VoIP phone system with powerful features and great customer support. **What do you dislike about Aircall?** None that I cant think of overall super helpful **What problems is Aircall solving and how is that benefiting you?** Remote Team Collaboration: As our team works in different locations, we needed a cloud-based phone system. Aircall allows everyone to make and receive calls from anywhere using the desktop or mobile app — no more being tied to a physical office phone. **Official Response from Diana Bugai:** > Hi Angelica Elise, Thank you so much for your kind review! We love hearing from our users and appreciate your feedback on Aircall’s user-friendly interface, call fluency, and integrations. It’s also wonderful to know that our Customer Support team has been able to assist when needed. High-quality customer service is a big priority for us. Thanks again for recommending Aircall — we truly appreciate your feedback! ### 26. Aircall as everyday toll **Rating:** 4.0/5.0 stars **Reviewed by:** Natalia . | Account Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Aircall?** Accessibility is good: it can be used through both the app and the web version. **What do you dislike about Aircall?** Sometimes I come across problems that aren’t so easy to solve. **What problems is Aircall solving and how is that benefiting you?** Aircall helps solve problems when contacting carriers and shippers. **Official Response from Oona Pecson:** > Hi Natalia, Thank you so much for your review! We love hearing that Aircall’s accessibility helps you stay connected wherever you’re working. However, we're sorry to hear you’ve occasionally run into problems. Please feel free to reach out to our support team when issues arise, so they can troubleshoot and help find a solution. If you have any other questions or need help with anything else, we’re always happy to help. Thanks again! Best, Aircall Marketing Team ### 27. Practical solution for customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Jose M. | Operation agent, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Aircall?** It is very easy to use and integrates perfectly with HubSpot for the records. Having the calls automatically logged saves us a lot of time and makes it simpler to track issues with impress patients. The different options to put on hold, the summary then in text of a call. **What do you dislike about Aircall?** Be happy, service outages are unpredictable **What problems is Aircall solving and how is that benefiting you?** For me, it's basically about resolving issues. It helps us manage support calls in an organized way and not lose information. By being connected with HubSpot, everything is recorded and the team can resolve issues faster and with better context. **Official Response from Oona Pecson:** > Hi Jose, Thank you so much for your kind review! We’re happy to hear that Aircall’s HubSpot integration and automatic call logging are saving your team time and keeping every conversation organized. We also appreciate your note on outages. Reliability is a top priority of ours, and we’re continually investing in ways to keep things running smoothly. If you ever have questions or need a hand, please don't hesitate to reach out. We’re here to help. Thanks again! Best, Aircall Marketing Team ### 28. Easy to Install and Start Calling **Rating:** 4.0/5.0 stars **Reviewed by:** Luis C. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Aircall?** How easy it is to install and start calling. **What do you dislike about Aircall?** Some settings aren’t as easy to find or access as you might expect. **What problems is Aircall solving and how is that benefiting you?** Getting in touch with my leads has been straightforward. **Official Response from Oona Pecson:** > Hi Luis, Thank you for taking the time to share this review! We're glad to hear that getting set up and connecting with your leads has been straightforward. We also appreciate your note on some settings being harder to find, and would love to learn more about these settings. Please reach out to us via the Help Center here [ https://support.aircall.io/en-gb ] for any additional notes or information regarding this. If you ever have any questions or need anythingelse, we are here and happy to help. Thanks again! Best, Aircall Marketing Team ### 29. Eases International Customer Reach, Needs AI Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Anastasia I. | Assistant Manager **Reviewed Date:** November 12, 2025 **What do you like best about Aircall?** I value the feature of calling the customer, which I find to be a very useful and efficient button in Aircall. This feature stands out as part of what makes Aircall a good product, providing a practical tool for reaching out directly to customers with ease. Additionally, the initial setup of Aircall was very easy, contributing positively to the overall user experience. **What do you dislike about Aircall?** I find Aircall very slow, which affects my workflow efficiency. The frequent updates released by the team often seem unnecessary and don't address the more pressing issues that need solving. Additionally, I believe that compared to other AI bots available today, Aircall's AI bot performance is lacking, and improvements are needed in this area. **What problems is Aircall solving and how is that benefiting you?** Aircall helps me reach out to customers easily, especially internationally, ensuring effective communication. ### 30. Great Call Tracking Tools, but Needs Better Call Handling and Search Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Aircall?** The tools make it possible for team members who weren't on the call to review what happened and determine any additional steps needed to assist the customer. I do like the ability to take yourself off calls and be specific with the options provided. **What do you dislike about Aircall?** Recently, when calls would come in, it seemed like it was a race against my coworkers to answer the call. I do think there is a feature that disables that feature, but I am not sure. I also feel like the search options interface when searching within Aircall seem to a little difficult to figure out. **What problems is Aircall solving and how is that benefiting you?** Often, there are discrepancies between what information is given over the phone and what is written in an email. Being able to re-listen to older calls regarding an issue at hand have been helpful understanding how to proceed with various situations. ### 31. Fast Rollout and Great Hubspot Integration, but Pricey with Some Sync Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Shyam K. | Revenue Operation & CRM Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Aircall?** 1.Very Quick to roll out 2.Clean & modern Ui On desktop 3. Solid integration with Hubspot with auto logging of calls/notes & recordings 4. Useful analytic for call tracking **What do you dislike about Aircall?** 1. Occasional Call lags 2. Pricing feels bit on the higher end 3. Sync issues with hubspot **What problems is Aircall solving and how is that benefiting you?** 1. It Centralizes inbound and outbound call across the team : reduces tool switching. 2. Auto link to Hubspot Records, leading to less manual entry allowing us to setup a lot of parameters on call within the CRM 3. Training mode also help the team lead to monitor the call of the associates. ### 32. An intuitive and reliable communication solution **Rating:** 4.0/5.0 stars **Reviewed by:** Giovanni T. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Aircall?** Aircall provides valuable insights into call volume, agent performance, and customer interactions, allowing businesses to optimize their operations and identify coaching opportunities. **What do you dislike about Aircall?** There can be limits on included SMS/MMS messages per user, per month, before additional charges apply. The SMS interface can also be clunky for some users. **What problems is Aircall solving and how is that benefiting you?** Problem: Traditional phone systems can be clunky, siloed, and lack integration with other business tools. This often leads to agents manually logging calls, switching between multiple screens, or lacking crucial customer context during conversations. How Aircall Solves It: Aircall provides a centralized, cloud-based phone system. Calls are routed intelligently, and its deep integrations with CRM and helpdesk systems mean all communication data (call logs, recordings, notes) is automatically captured and linked to the customer's profile. Benefit to Me: My team saves significant time on manual administrative tasks. Agents have a complete view of the customer's history before they even answer the phone, leading to more personalized and efficient interactions. This drastically reduces call handling times and improves first-call resolution rates. **Official Response from Francis Ramos:** > Thank you for sharing your detailed feedback on Aircall, Giovanni! We're thrilled to hear that you appreciate the valuable insights and optimization opportunities our platform provides. We understand your concerns about SMS limits and interface usability, and we're continuously working to enhance these aspects for a better user experience. If you have any further questions or suggestions, please feel free to reach out by submitting a ticket through the Support Portal. Thank you for choosing Aircall! ### 33. Effortless Team Collaboration and Seamless Integrations with Aircall **Rating:** 4.0/5.0 stars **Reviewed by:** Mariyam F. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Aircall?** I like how Aircall makes team collaboration effortless with features like shared call inboxes and real-time call monitoring. Its smooth integrations with CRMs and helpdesk tools also make workflows much more efficient. **What do you dislike about Aircall?** Sometimes call quality can fluctuate depending on internet stability, and the pricing feels a bit high for smaller teams. Occasional syncing delays with integrated tools can also be frustrating. **What problems is Aircall solving and how is that benefiting you?** Aircall helps streamline communication by centralizing all calls, voicemails, and customer interactions in one place. It’s made tracking conversations, collaborating across teams, and delivering faster, more personalized customer support much easier. ### 34. User-Friendly with Stellar Communication, but Some Call Quality Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Charmaine F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Aircall?** I like Aircall because it's easy to use and communication-wise, it's very good. I especially like using Aircall for my calls. I don't have any problems with the setup process. **What do you dislike about Aircall?** Sometimes it becomes laggy, with my voice cutting in and out. **What problems is Aircall solving and how is that benefiting you?** Aircall helps me communicate easily with my US clients. **Official Response from Oona Pecson:** > Hi Charmaine, Thank you so much for your kind review! We’re delighted to hear that Aircall’s ease of use and seamless setup are helping you stay connected with your US clients. We’re sorry about the occasional lag and audio cutouts. The next time this happens, please reach out to our Support team with specific details, so they can help troubleshoot and find a solution. If you ever need anything else, we’re here and happy to help. Thanks again for choosing Aircall! Best, Aircall Marketing Team ### 35. Very good softphone solution for B2B and B2C customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Max S. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Aircall?** Aircall is a very solid and well-thought-out solution for customer contact with private and business customers. We use it daily. Transferring calls is quickly learned, and the clarity is exemplary. The integration with the ERP is also possible in the latest versions, allowing customer numbers and other information about the customer to be displayed. Adding other own phone numbers is also possible, so you can call customers abroad while displaying a domestic number to them. Minor errors are usually fixed promptly, and colleagues report positive experiences with customer support. **What do you dislike about Aircall?** Some minor bugs, which are usually fixed promptly as described. At the moment, it is still not working that assigned calls quickly disappear from the call list. An acoustic signal is also missing to remind the user that further calls are blocked due to the "After Call Work" status. **What problems is Aircall solving and how is that benefiting you?** Aircall is helpful for maintaining contact with customers. This is possible, for example, by matching missed calls with data from the ERP. This way, employees can understand whether missed callers are already customers and prioritize or assign callbacks accordingly. **Official Response from Francis Ramos:** > Thank you for sharing this review with us! We appreciate your kind words and will pass your feedback on to the team for review. ### 36. Good HubSpot Integretion **Rating:** 3.5/5.0 stars **Reviewed by:** Jon K. | Web Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Aircall?** The HubSpot integration is wonderful. Like the call logging, tracking etc. **What do you dislike about Aircall?** Call quality is not good, network bandwidth is requires is crazy, doesn't work if out in the field with bad data coverage. First couple tiers of support are not very tech savvy. The calling software in and of itself is kind of simple. There is no individual voicemail unless they have their own dedicated nubmer. Shared number SMS messages aren't able to be assigned or marked as read. **What problems is Aircall solving and how is that benefiting you?** Customer calls integration into HubSpot ### 37. Aircall with Monday.com for a Sales Team **Rating:** 3.5/5.0 stars **Reviewed by:** Desiree M. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Aircall?** We've been using Aircall as our phone system integrated with Monday.com, and overall, it gets the job done. The call quality is reliable, and the core functionality works well for our team. **What do you dislike about Aircall?** The integration with Monday.com could be improved. It took some time and back-and-forth with support to determine why our calls weren't syncing properly—turns out we needed to have the '+1' included in front of the phone numbers, which wasn't clearly documented. Additionally, I wish calls logged through Aircall appeared directly in the 'Emails & Activities' section of Monday. Right now, we have to maintain a separate section just for the few agents using Aircall, which creates extra work and limits visibility. **What problems is Aircall solving and how is that benefiting you?** Allows us to have visibility into the calls of our agents. In the past, we had nothing to quantify their phone calls. We need that data to then help forecast and build our pipeline. **Official Response from Francis Ramos:** > Hi Desiree, and thanks for leaving us this review. We're pleased to hear that Aircall is providing visibility into your agents' calls and helping with forecasting and pipeline building. At the same time, I appreciate your feedback on the Monday.com integration and will take that back to the team for review. Thanks again, and please feel free to reach out if you have any questions or need assistance. -Francis @ Aircall ### 38. Effortless Setup, Proactive Support, and Budget-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Shravan K. | Product Manager- Ecommerce **Reviewed Date:** December 07, 2025 **What do you like best about Aircall?** I like Aircall for its ease of use and setup, which makes the process quite straightforward. The proactive support team is something I really appreciate as they are attentive and helpful. The pricing is affordable, which is a big plus for me. **What do you dislike about Aircall?** The call flow setup can be a bit overwhelming for people not used to such tools & softwares **What problems is Aircall solving and how is that benefiting you?** Aircall lets us route calls, set up business hours messaging, and use IVR, which isn't possible with standard phone systems. **Official Response from Oona Pecson:** > Hi Shravan, Thank you so much for your kind review! We’re thrilled to hear that Aircall’s ease of use and fast setup made getting started straightforward, and that our proactive support team has been attentive and helpful. We also appreciate your note about call flow setup feeling a bit overwhelming at first. It can get complex as teams scale, and we’re here to make it easier. If you ever have questions or any comments, please don’t hesitate to reach out. We’re always happy to help. Thanks again! Best, Aircall Marketing Team ### 39. Very convenient, most of the time **Rating:** 3.5/5.0 stars **Reviewed by:** Alvaro G. | Office Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Aircall?** I like how our legal system is integrated and usually gives us the called ID. **What do you dislike about Aircall?** I don't like that I have my own assigned number, so if I call the client once, the client will believe that is the company's number, and will keep calling me **What problems is Aircall solving and how is that benefiting you?** We don't have to use our own personal number to call clients. ### 40. Stable and Functional, But Microphone Audio Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas H. | Vertriebsmitarbeiter, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Aircall?** Its functionality, stability and nice filters **What do you dislike about Aircall?** the microphone outlet sounds like a concert hall sometimes **What problems is Aircall solving and how is that benefiting you?** It is easy to connect with Pipedrive which we are using to handle our leads ### 41. Great Experience with Aircall **Rating:** 4.0/5.0 stars **Reviewed by:** Conor J. | Senior Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Aircall?** Super simple to use. The power dialer works really well for me to get a quick calling session done. I use hubspot and the integration works great most of the time. **What do you dislike about Aircall?** I've had a good experience overall, however, there was some issues in hubspot integration where I click to call the number, and it the phone extension doesn't load within hubspot. **What problems is Aircall solving and how is that benefiting you?** It's just a phone for me generally. I don't utilize a lot of its features as I'm not aware of all of them, and the phone, and power dialer are the main features i really need for my position. The power dialer helps me get a lot of calls out quickly. ### 42. Useful **Rating:** 4.0/5.0 stars **Reviewed by:** Ysenia R. | Care Navigator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Aircall?** Able to use on all devices and not needing a telephone. **What do you dislike about Aircall?** Sometimes the connection is shady and not very stable. **What problems is Aircall solving and how is that benefiting you?** It is solving our issues or following up with patients and benefits me by the features of calling and texting patients. ### 43. Intuitive and Effortless to Use from the Start **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Aircall?** Very intuitive UI, super easy to get started **What do you dislike about Aircall?** It needs more in depth features for the user **What problems is Aircall solving and how is that benefiting you?** Ability to mass call and interconection with other software **Official Response from Oona Pecson:** > Hi Rodrigo, Thank you so much for your kind review! We’re thrilled that Aircall is helping you move faster with your existing tools. We also appreciate your note about wanting more in-depth features. We’re continuously expanding our capabilities, and your feedback helps shape our roadmap. If you have any additional questions or feedback to share, we’re always here to help. Thanks again for choosing Aircall! Best, Aircall Marketing Team ### 44. Great product so far, but may have rolled out new Workspace a little early **Rating:** 3.5/5.0 stars **Reviewed by:** Tim S. | Regional Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2025 **What do you like best about Aircall?** Clean interface, ability to assign calls to other teamates, easy to set up (unless using integrations, that can be a little trickier), fairly customizable on the user end (ringtones, notifications, etc), prompt customer service and tech support. **What do you dislike about Aircall?** New Workspace is a bit buggy and seems like it could have maybe used a little more testing before rolling out. Currently no global hotkeys for call controls like answer, hang up, transfer, hold, etc. There are a few shortcut keys, but they only work if you are IN the Aircall Workspace window. Also no hotkey at all for hold, only mute. Little bit of a learning curve to figure out filters and navigation. **What problems is Aircall solving and how is that benefiting you?** We primarily switched to Aircall due to their integration with our CRM, Front and for the ability to set up customizable call routing on the fly. So far, the call routing is working great. The integration with Front has been fine for the most part...would probably give it a B- for a grade at the moment, but seems like Aircall is always improving and implementing new things. They also seem quite responsive to customer input, so that's great to see. ### 45. Works Well **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Aircall?** the ability to track calls and listen to calls. also the ability to stop recording if customer requests. **What do you dislike about Aircall?** there are occurrences of freezing and delays at times. Switching status on its own sometimes can cause an issue but it does not happen often. **What problems is Aircall solving and how is that benefiting you?** Being able to adjust the call out number as needed when reaching out to customers. It allows us to stop recording the call if the customer feels uncomfortable and that is great! You are also able to listen back to the call almost immediately and see ai interpretation of the call. **Official Response from Francis Ramos:** > Thank you for sharing your feedback! We're thrilled to hear that you appreciate Aircall's call tracking and AI-powered transcription features. We understand that experiencing freezing and delays can be frustrating, and we apologize for any inconvenience this has caused. Our team is constantly working to improve performance and address any technical issues. If you encounter any further issues or have specific examples to share, please submit a ticket via our Support Portal so we can investigate and assist you promptly. Thanks again for choosing Aircall! ### 46. It is a very useful tool for our work throughout the day-to-day. **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando José M. | Financial Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Aircall?** The ease of being able to make multiple calls without having to dial new numbers all the time. You can select several and make the call. I use Aircall every day. It was very well implemented in the company between me and my colleagues. The integration with Aircall was very effective, easy to operate. **What do you dislike about Aircall?** Up to today, I have nothing to point out. **What problems is Aircall solving and how is that benefiting you?** Get easy contact with customers. **Official Response from Francis Ramos:** > Thanks for this positive review, Fernando! We are thrilled to hear that Aircall has been such a valuable tool for you and your colleagues! If you ever have any questions or need assistance with anything related to Aircall, please don't hesitate to reach out. We are here to support you every step of the way. Thank you for choosing Aircall! ### 47. Aircall Continues to Get Better and Better **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay T. | Manager, Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Aircall?** Aircall has been an awesome phone system for our team. We have experienced with very basic to advanced phone systems and Aircall has been the best fit for our team for the past 3+ years and they continue to improve their reporting, recently added on an AI component and leveled up their dashboard. We have also had the same Success Manager since we started with Aircall. Logan A. has been assigned to our company from the beginning and I am very grateful to have him throughout our whole experience thus far. The consistency of having the same person for all these years as helped build such good rapport and confidence with Aircall. **What do you dislike about Aircall?** There are some basic data that I believe is still missing such as avg wait time from the time the call hits the queue along with avg hold time per agent. Data exports or look backs only go back 6 months or less, this is hard for my team as we like to capture YoY, to mitigate this now we attempt to capture MoM, so the data is not lost by the end of the year. **What problems is Aircall solving and how is that benefiting you?** We're able to connect with an average of 2,500 customer on a weekly basic. Answer calls easily and function through our CRM well. ### 48. Air call is a solid dialer **Rating:** 4.0/5.0 stars **Reviewed by:** David N. | Sales Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Aircall?** It is just always easy to use, digital dialers are much more efficient than manual dialing. Has lots of good features I like. **What do you dislike about Aircall?** Sometimes it lags but that could be the network. Also had some sso issues before. **What problems is Aircall solving and how is that benefiting you?** Manual dialing. Having a physical phone, calling international numbers. **Official Response from Francis Ramos:** > Thank you for your review, David! We're glad to hear that you find Aircall convenient, easy to use, and helpful for managing your work. We appreciate your feedback regarding occasional lags and white screens, and are continuously working to improve the app's performance. If you continue to experience these issues, please don't hesitate to submit a ticket via our Support Portal for assistance. Thanks again for choosing Aircall! ### 49. Aircall Opinion **Rating:** 4.0/5.0 stars **Reviewed by:** Maria Eduarda N. | Assistente Comercial, Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Aircall?** The Power Dialer greatly facilitates the work of those who make many calls. **What do you dislike about Aircall?** It locks up with a certain frequency, sometimes the call becomes inconsistent. **What problems is Aircall solving and how is that benefiting you?** Just the network instability. **Official Response from Francis Ramos:** > Thank you for sharing this review with us, Maria - It's great to hear that you're getting the most out of Aircall's Power Dialer feature. Also, thank you for your feedback regarding network instability, which will be taken back to the team for review. If you encounter any further issues, please don't hesitate to submit a ticket in the Support Portal for assistance. Thanks again for choosing Aircall! ### 50. Aircall Usage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Aircall?** Once integrated it picks up all the calls and the insight card shows you who is calling and can add other features such as the weather etc. It is used every day and the team have seamless calls. **What do you dislike about Aircall?** The integration is not easy. If you use Vincere you need a third party workflow to integrate with the CRM. The data and reporting could be better to read. It's quite a hassle to see go back to past data to see a specific call at a certain time or date. **What problems is Aircall solving and how is that benefiting you?** Easily integrates with OneUp another data and reporting tool and our CRM so not manually counting our outbound activity. ## Aircall Discussions - [Unstable calls and connectivity issues reduce my confidence when speaking with customers](https://www.g2.com/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) - 1 comment, 2 upvotes - [do you have a true integration with hubspot?](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) - 2 comments, 2 upvotes - [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) - 1 comment, 1 upvote - [How are you dealing with reporting that feels too shallow or rigid for real-world team tracking?](https://www.g2.com/discussions/how-are-you-dealing-with-reporting-that-feels-too-shallow-or-rigid-for-real-world-team-tracking) - 1 comment, 1 upvote - [Is anyone else struggling with the new workspace and having to juggle multiple Aircall apps?](https://www.g2.com/discussions/is-anyone-else-struggling-with-the-new-workspace-and-having-to-juggle-multiple-aircall-apps) - 1 comment, 1 upvote - [View Aircall pricing details and edition comparison](https://www.g2.com/products/aircall/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A43%3A57+-0500&secure%5Bsession_id%5D=6cba7326-d037-4aae-9208-f037e3404e2a&secure%5Btoken%5D=14d98b702dcb8a78eeaa30fa8e368c42d0c782fc36272644bfccc3d192181ec0&format=llm_user) ## Aircall Integrations - [4Seller](https://www.g2.com/products/4seller/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 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[Slack](https://www.g2.com/products/slack/reviews) - [Snapsheet](https://www.g2.com/products/snapsheet-snapsheet/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zendesk Contact Center](https://www.g2.com/products/zendesk-contact-center/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Aircall Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Channels** - Voice - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Voice Recognition - AI Voice Assistants** - Voice Recognition **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Basic Communication** - Phone Calls - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat - Call Scheduling **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Call Routing - Session Queuing - Concurrent Calling - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Contact Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Callback Scheduling - Activity Dashboard - Call Reporting **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Generative AI** - AI Text Summarization - Generative AI **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Emails - Automated Note Taking - AI/Machine Learning **Sales Analysis** - ROI Forecasting - Sales Forecasting **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Meeting Management - AI Copilot - Reminders - Recommendations - Lead Distribution - Workflow Management - Performance Management - Dashboard - Email Management - Lead Management - Activity Tracking - Email Templates - Third-Party Integrations - Customizable Fields - Sales Pipeline Management - Generative AI - Automatic Call Distribution - Call Monitoring - Lead Capture - Deal Management - Call List Management - Multi-Channel Communication - Call Recording - For Contact Centers - CRM - Data Management - Calendar Management - Chat/Messaging - Lead Qualification - API - Task Management - Interaction Tracking - Reporting & Statistics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Advanced Features** - Hold Music - VOiP Number **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top Aircall Alternatives - 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