Top 10 Aircall Alternatives & Competitors

Top 10 Alternatives to Aircall Recently Reviewed By G2 Community

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JustCall
By Saas Labs
4.3/5
(2,382)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to Aircall, JustCall is:
Easier to do business with
Categories in common with Aircall:
Outbound Call Tracking
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center
AI Customer Support Agents

Genesys Cloud CX
By Genesys
4.4/5
(1,538)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Aircall, Genesys Cloud CX is:
Slower to reach roi
Easier to do business with
More expensive
Categories in common with Aircall:
Outbound Call Tracking
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center
AI Customer Support Agents

Kixie PowerCall & SMS
By Kixie
4.8/5
(863)
Product Description
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.
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Reviewers say compared to Aircall, Kixie PowerCall & SMS is:
Better at support
Easier to do business with
Better at meeting requirements
Categories in common with Aircall:
Outbound Call Tracking
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center
Conversation Intelligence

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Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(608)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Aircall, Five9 Intelligent Cloud Contact Center Platform is:
More expensive
Easier to do business with
Categories in common with Aircall:
Outbound Call Tracking
Call Center Infrastructure (CCI)
Contact Center
AI Customer Support Agents
AI Voice Assistants

CloudTalk
By CloudTalk
4.4/5
(1,758)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to Aircall, CloudTalk is:
Easier to do business with
More expensive
Easier to admin
Categories in common with Aircall:
Outbound Call Tracking
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center
Auto Dialer

CallRail
By CallRail
4.5/5
(1,715)
Product Description
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.
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Reviewers say compared to Aircall, CallRail is:
Easier to do business with
Easier to admin
Better at support
Categories in common with Aircall:
Outbound Call Tracking
Contact Center
AI Voice Assistants
Conversation Intelligence
AI Sales Assistant

Dialpad Connect
By Dialpad
4.4/5
(4,150)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to Aircall, Dialpad Connect is:
Easier to do business with
Easier to admin
Slower to reach roi
Categories in common with Aircall:
Outbound Call Tracking
VoIP Providers
AI Customer Support Agents
AI Sales Assistant

Nextiva
By Nextiva
4.5/5
(3,523)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to Aircall, Nextiva is:
Slower to reach roi
More expensive
Easier to do business with
Categories in common with Aircall:
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center
AI Voice Assistants

Aloware
By Aloware
4.1/5
(822)
Product Description
Aloware is a contact center software that eliminates the hassle of hardware. You can use it anywhere and from any device, giving you all the freedom and flexibility of working anywhere. The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy. Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
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Reviewers say compared to Aircall, Aloware is:
Easier to do business with
Easier to admin
Categories in common with Aircall:
Outbound Call Tracking
VoIP Providers
Call Center Infrastructure (CCI)
Contact Center
Auto Dialer