360Learning Reviews & Product Details

360Learning has really helped us to elevate the learning experience for our colleagues. Being able to segment learning for different audiences creates a more tailored experience has been a game changer, as well as the features allowing us to created varied types of content. The AI capability is also great, and looking forward to seeing this grow over time!

From implementation until now, we have been fully supported by the team. The service we received from the Implementation team and the Customer Success team in particular has been really valuable. They are quick to respond and help with any queries.

We are also seeing increased engagement with our users versus our previous platform, showing that learners are coming back to the platform regularly. Review collected by and hosted on G2.com.

At first, it can be a bit tricky to learn how to use the platform - particularly as an author / admin. There are a few steps to remember to make sure content reaches the right people and is visible in the right places. The Engagement Academy does help with this, but I do feel it could be a smoother experience.

I've also experienced some long wait times for responses when raising a support ticket. This is not the case when reaching out to my CSP though, and they have often helped to escalate issues when needed. Review collected by and hosted on G2.com.

User-Friendly Platform: It has a simple, easy-to-navigate interface that reduces learning curves and allows learners to access content anytime, anywhere, including mobile access for remote or dispersed teams.

Support Access: Users with any role above learner can contact the 360Learning support team directly for help; users on free trials cannot access support.

Ease of Implementation.

360Learning is used by over 300 companies worldwide, spanning 22 countries with a sizable active customer base, indicating regular and ongoing use in diverse organizational contexts. Review collected by and hosted on G2.com.

Restricted customization: Users face limited options for UI customization, branding, and layout design, which affects the ability to create a fully branded or unique learner experience.

Customizable Content: Provides templates and resources to create courses tailored to company or industry needs.

Limited Event Management Integration: Events are tied to courses without standalone options or marketing features, limiting flexibility in managing training events. Review collected by and hosted on G2.com.

This platform is used by our company Arcelor Mittal for making the employees learn about a wide variety of topics. The platform excels at delivering critical safety and operational content. Modules on Life Saving Golden Rules, 10 Killer Risks, and organizational values are well-structured and easy to retain. Cybersecurity training is clear and relevant, helping reinforce compliance across teams. I especially appreciate the clarity in steel making process modules—ideal for technical onboarding and cross-functional understanding. The collaborative features, like in-course comments and feedback loops, support continuous improvement and multilingual team alignment. Review collected by and hosted on G2.com.

Some technical modules could benefit from deeper visual aids or process simulations, especially for complex topics like steelmaking. Review collected by and hosted on G2.com.

360Learning is very easy to use and requires almost no complex setup. The interface is clean and simple to navigate, which makes learning enjoyable. Implementation was smooth, and I could start using it effectively without much training. I especially like that I can access it anytime, which makes continuous learning very convenient. When i face any issue with the app, support team very co-operative and i feel free to ask anything. Review collected by and hosted on G2.com.

While the platform is very effective, I feel the number of advanced features could be improved. For example, more detailed reporting and analytics would help track learner progress better. Sometimes the system takes a little extra time to load, and integration with some external tools can be smoother. However, these are minor compared to the overall ease of use and benefits. Review collected by and hosted on G2.com.

The platform is very motivating, user-friendly, and the layout looks fresh and modern. It’s also fun to use it as an admin because many things work intuitively. We especially appreciate the learning needs function and the philosophy of bottom-up learning. Many impulses come directly from sales teams and flow into new training topics, which is very important for us. Another big plus is the support team: they are helpful, caring, and respond very quickly – especially the tech support. Review collected by and hosted on G2.com.

It really only comes down to small things that will be implemented by the developers in the future. For example, our managers should also be able to view indirect teams, which is currently missing but already a candidate on the roadmap. Even when we are missing a function, the support team always provides solution-oriented advice. We often receive out-of-the-box approaches that show us alternative ways – so we always feel in good hands. Review collected by and hosted on G2.com.

I really appreciate how interactive 360Learning is, as it allows everyone to contribute to training and enablement, whether as an author or by providing feedback. This collective contribution is invaluable for us since we do not have a dedicated learning or training team. The platform's ability to support modular content creation, assign it to flexible learning paths tailored to various user journeys, and allow central updates makes it highly efficient in addressing diverse needs with ease. Additionally, the onboarding experience was exceptional thanks to the assistance from my consultant and customer success manager, who were both friendly and helpful. Their support in understanding my needs, collecting feedback, and offering honest solutions or workarounds ensured a smooth transition and utilization of 360Learning. Moreover, the platform's intuitive nature, coupled with the comprehensive knowledge base articles, made the initial setup straightforward and stress-free, which I consider a major asset. Review collected by and hosted on G2.com.

I find it a bit cumbersome that we can't duplicate groups and group layouts in 360Learning. The group feature itself is fantastic. We're creating many groups for our partners and customers, and currently, we have to manually replicate the formatting, like headers, banners, and layouts. It would be really helpful if we could just copy groups and make edits from there. Also, while the platform is intuitive, I think the 360Learning academy space could be improved to better showcase the platform's capabilities, especially in terms of aesthetics. Review collected by and hosted on G2.com.

After an in-depth benchmark to find our first LMS, 360Learning really stood out, both because of the features offered and the intuitive interface it provides, as well as its R&D center which is part of its DNA. Indeed, 360Learning is much more advanced than many of its competitors in integrating artificial intelligence to facilitate module creation, for example. During both the pre-sales and implementation phases, the customer service support was excellent, despite the time difference (we are based in Quebec). They always respond promptly, and their answers or suggestions are always relevant. I recommend 360Learning 200% to any company looking for a reliable and innovative partner to accelerate the digitalization and training of its teams! Review collected by and hosted on G2.com.

One senses that the platform was initially created for the French context, and sometimes contains settings or functions that are not necessarily interesting for other countries (Canada in my case). Review collected by and hosted on G2.com.

I love the 360Learning interface, which is intuitive, interactive, and easy to use, making the creation of training modules and quizzes very enjoyable. The tool is incredibly useful for creating clear and visually appealing training modules, which I can share with all the company's employees to help them in their learning and self-assessment. The initial installation of 360Learning went remarkably well, being very easy, intuitive, and fast, which allowed me to start using it without any loss of time or frustration. The likelihood that I would recommend 360Learning to a friend or colleague is 10 out of 10, which reflects my overall satisfaction and appreciation for this tool. Review collected by and hosted on G2.com.

The difficulty of accessing certain modules is a problem for me, as it complicates navigation and the use of the software. Moreover, the homepage could be clearer regarding the courses to follow and achievements, which would improve the user experience. The badge concepts are currently too difficult to achieve at all levels, which can discourage users. I would also like to be able to save my work at any time, to avoid losing progress. The full-screen display option could be improved for better content visualization. Review collected by and hosted on G2.com.

I find 360Learning incredibly valuable as a learning platform for employee onboarding, job training, skill development, and compliance training courses. It enables us to distribute a consistent and engaging training experience across our organization and track the progress, data, and stats, which were not feasibly possible before. The platform's ability to ensure compliance is particularly beneficial for us. I love the engagement features, including forums and emojis, which foster communication and allow employees to express their understanding and raise questions. Additionally, the Coaching solution stands out as it permits us to submit video and screen records for evaluating employees who are remote or not frequently overseen, making it a very effective tool. The new stats and dashboards are something we truly appreciate as they offer us a comprehensive picture of what is happening regarding training in the clubs. I am thrilled about 360Learning's capabilities that allow us to be close to our frontline employees and maintain relevant and engaging learning experiences. Lastly, 360Learning's excellent integration abilities with tools like UKG, Genially, and Canva enhance its usability and value for our team. Review collected by and hosted on G2.com.

I am always looking for more enhancements for stats and dashboards to get better insights. Our L&D team would like to see more accessibility features, like alt text, to accommodate diverse needs. Additional course-building options would be beneficial, such as enabling images in multiple-choice questions to enrich the learning experience. I also encountered learning curves during the initial setup, although the 360Learning team was very helpful in addressing queries. Review collected by and hosted on G2.com.

I love that 360Learning provides options that my previous learning management system did not, especially the feature to create using AI and refine or use a template. This significantly simplifies course creation for me. Additionally, I appreciate the forum feature where participants can offer feedback about the courses, enabling almost immediate updates to the course in real time. This feedback system allows me to see things from the end user's perspective, helping me tailor material and enhance the learning experience. The ability to create dynamic training within the system was also a compelling reason for switching from Biz Library, as it supports my team's growth and development. I find the user training path for getting through the initial setup easy to navigate, even though I wasn't extensively involved in the setup process. Overall, these features, along with a seamless integration experience with tools like Camtasia, make 360Learning a valuable platform for my needs. Review collected by and hosted on G2.com.

I experienced limitations with the template options in 360Learning. Specifically, I was unable to make certain adjustments suggested by my end users because the templates could not be edited to enhance visibility or emphasize certain content. Review collected by and hosted on G2.com.