360Learning Reviews & Product Details

I love how easy the setup was, with a supportive onboarding team that provided invaluable tools for planning and learning the platform. The ability to create different learning groups and generate new training using AI tools is incredible, making training customized and relevant. The platform has significantly sped up employee ramp-up time from almost a year to just thirty days, which is remarkable. I also appreciate the ability to quickly update training in response to industry changes. The integration of various tools to create a seamless user experience is impressive. Moreover, the consistent innovations and increased functionalities over the years show the platform's growth and adaptability. Review collected by and hosted on G2.com.

I would like the ability to share training playlists. Currently, individuals can create training playlists, but there's no way to share them with others. It would be incredible to be able to say, 'Here's a curated list of courses that might interest you,' and share that with our staff, especially those who may not have the time to explore all the available training in the LMS. Review collected by and hosted on G2.com.

Happy client from 360Learning since 2018 with close to 10K employees on our account. The platform is incredibly intuitive—like a “modern learning social media”—making it instantly accessible without formal training, much like today’s popular social platforms.

I highly recommend it for its ease of use, frequent feature updates, and visually appealing interface for learners. Quarterly updates keep the tool fresh, making life easier for admins and engaging for users.

The platform is also proactive in adopting innovations—integrating AI, auto-translation, and regularly seeking client feedback to improve the experience. This commitment to continuous improvement truly sets it apart. Review collected by and hosted on G2.com.

You currently cannot download your course creations from 360Learning in SCORM format for backup. I understand this limitation is meant to prevent using other LMS platforms, but it could be a useful option for organizations operating multiple LMS systems and wanting to repurpose 360Learning content. Review collected by and hosted on G2.com.

My favorite thing about 360Learning is how user-friendly it is. I rarely have learners experience issues in the platform, and if I ever do, the customer support team is always able to resolve the issue quickly. There are a lot of support resources available with many articles to help. We regularly have new features turned on by our amazing CSR, Crystal. I am using 360Learning daily in my current role. It's super easy to upload existing courses, and the course creation tools support people at any level in building meaningful training. Review collected by and hosted on G2.com.

The are really only 2 things I would improve upon with 360Learning. First, I would love the ability to enroll learners in individual courses rather than having to create a path with the course in it to enroll them. Second, I would like to have access to upload existing external certifications for additional tracking and HR functions. Otherwise, I can't think of any downsides of using the product. Review collected by and hosted on G2.com.

What I like best about 360Learning is how easy it makes course creation and collaboration. Anyone on the team can contribute, give feedback or update content without needing to be an instructional designer. The platform feels modern, interactive and really encourages peer-to-peer learning which makes training feel less top-down and more engaging. Review collected by and hosted on G2.com.

What I dislike about 360Learning is that some of the advanced customization options like detailed reporting or branding, can feel limited unless you’re on a higher tier plan. Also the interface while clean can take a bit of time to fully get used to especially when managing multiple learning paths or large user groups. Review collected by and hosted on G2.com.

Our company has been using the 360Learning LMS platform for over a year now, and it has exceeded expectations! The interface itself is very user-friendly, which makes our employees happy, and course creation is a breeze. Quizzes of all types are a piece of cake to generate, and building/adding on to courses is simple. I was initially skeptical of the AI course creation tool, but it's now a useful tool in the arsenal. Additionally, as our company grows, scaling the LMS has been no problem at all. Finally, the 360Learning support team is first rate- responsive, helpful, and engaged. I really enjoy and benefit from working with them! Review collected by and hosted on G2.com.

While the mobile app is solid from the Learners perspective, it doesn't allow for editing/Admin access; occasionally, I wish I had that capability. Also, while it provides a lot of data for usage, getting exactly what I want reporting-wise is a little laborious. Review collected by and hosted on G2.com.

360Learning makes it easy for anyone in our organization to create training. We have several instructional designers, but there's no way for us to staff every area that could possibly need training across our business because we often need to provide training for customers, internal employees, and partners. Because authoring doesn't require a special license, just permissions, giving others the ability to create training is fast and simple.

The reasonable cost also allows us to offer free training to our customers. That would not have been possible with higher-priced platforms.

360Learning was easy for us to implement, and we've been able to use the API to automate quite a few administrative tasks to reduce our admin load. Review collected by and hosted on G2.com.

Because we have so much training content, it can be difficult for our users to find the training they need. Review collected by and hosted on G2.com.

What I appreciate most about 360Learning is its ease of use and collaborative approach. The tool is very intuitive, allowing for quick adoption, even for non-technical profiles.

The ability to co-create modules, comment, and react to content promotes genuine peer-to-peer learning, which enhances learner engagement.

On the technical side, the platform is generally stable: bugs are rare and the support is very responsive, with relevant answers and effective solutions in the vast majority of cases (9 times out of 10 according to my experience). Review collected by and hosted on G2.com.

The visualization of the group hierarchy remains complicated, even though the latest beta version shows positive advancements. Navigation via the side menu can quickly become laborious, especially on highly structured accounts.

The billing system lacks clarity: it is difficult to understand, lacks detailed elements, and remains difficult to use. For example, I find it impossible to distinguish what has been consumed by team or by type of training. We have one group dedicated to internal training and another for external training, but there is no reliable way to know how many tokens have been used by each.

I attempted to create a custom report for this purpose, but it turned out to be incorrect. Even the support service was unable to explain why it didn't work, nor to propose a concrete solution to date, except to ask them for the precise number of tokens when I need it (not very efficient). Review collected by and hosted on G2.com.

360Learning stands out for its approach centered on collaborative learning. As an instructional designer, I particularly appreciate:

The intuitive interface that allows for quick handling, even for trainers who are not very tech-savvy.

The ease of module creation: drag-and-drop, smooth integration of documents, videos, Genially, Padlet, and even VTS projects.

The collaborative mode: the ability to comment on content, ask questions, or propose improvements directly on the platform promotes collective intelligence and engagement.

Learner tracking: clear dashboard, precise tracking, completion rates, and analysis of quiz responses to adapt teaching in real-time. Review collected by and hosted on G2.com.

The credit system can sometimes be a bit restrictive when managing multiple courses simultaneously. A more flexible or progressive management would be welcome.

The course sheet system could be revised. (make sections to better organize it) Review collected by and hosted on G2.com.

Before 360Learning we were doing live Virtual training for all of our new customers. This put countless limitations on our company. With 360Learning we have been able to easily expand our knowledgebase content that is available to our customers and training is now available on demand. We get compliments all the time on how professional our training is now! Your team is also amazing! We have loved working with everyone so far. Review collected by and hosted on G2.com.

I would like the coaches in a Group to not appear in the Statistics. It should only be the learners for that group. Review collected by and hosted on G2.com.

Pros:

360 Learning is a very comprehensive platform with a wide range of learning features.

Reliable overall performance for hosting and delivering training.

Basic automations make part of our HR life simpler. Review collected by and hosted on G2.com.

Cons:

Navigation can be confusing; uses its own vocabulary that takes time to learn if you're not a learning expert.

Locked into a 3-year contract, reducing flexibility, and cost is high.

Many automations are unreliable and fail to work consistently, resulting in extra work and poor employee experience. Review collected by and hosted on G2.com.