Job Management Software

While the system is powerful, setting up highly complex, custom overtime rules or unique holiday policies for different states can be a bit tricky initially. The reporting tool is detailed but has a bit of a learning curve if you want to build custom dashboards. Also, during peak implementation times, customer support can sometimes take a day to get back to you. Review collected by and hosted on G2.com.

Rippling solved our manual data entry problem and virtually eliminated payroll errors caused by miscalculated hours. It saves our HR/accounting team hours of manual review every pay period. It also helps us stay compliant with local break and overtime laws because the system automatically flags discrepancies. Review collected by and hosted on G2.com.

Provide the ability to further customize the performance section with the standard questions, how 1:1 schedules are set up and the ability to add floating holidays. Review collected by and hosted on G2.com.

For a small company that is growing, this is a great option that grows with you and has minimal costs compared to others we have researched. You can add on modules (payroll, performance) as needed which allows you to scale up when you are ready. Review collected by and hosted on G2.com.

We have easy access and storage for documents

We are able to manage contractors and employees in the same place

Getting annual signatures on documents is a breeze and they are then already filed, no emails and scanning and uploading anymore!

Employee Satisfaction is a great tool to stay in touch with all of our staff to make sure that there is open communication on all levels.

Employee Wellness is new and so impactful

Reporting is easy to set up and use

We are able to complete onboarding with ease through the system

Performance Management is so much better than the old way of spending hours and hours writing reviews. The ability to get feedback from peers is amazing. Review collected by and hosted on G2.com.

At present, nothing at all. I havent found anything to dislike. Review collected by and hosted on G2.com.

Connecteam is helping us solve our issue around sharing documents to operatives at locations we need those documents and keeping good comunication between the workforce. Review collected by and hosted on G2.com.

There really isn't much I dislike about RUN Powered by ADP. If I had to pick something, it would be how the billing invoices are organized. The Billing & Invoices section doesn't include the monthly processing fee invoices; it only shows the direct deposit, tax, and RUN service fee invoices for each payroll. To find the monthly processing invoices, you have to go to Reports > Billing Invoices, which opens a separate billing and invoice management page. It's a minor inconvenience and doesn't affect the overall functionality, but it would be nice if all invoices were accessible from one place. Review collected by and hosted on G2.com.

Payroll involves much more than just issuing paychecks. There are federal, state, and local taxes to calculate, file, and pay, and when you're processing payroll in multiple states, it can become very complicated.

Before we switched to RUN Powered by ADP, I was essentially calculating payroll taxes by hand because I didn't fully trust our ERP system. Even if the calculations had been accurate, I still had to file the tax returns and make the payments myself, often on different filing schedules depending on the taxing authority.

RUN Powered by ADP has taken all of that off my plate. Knowing the payroll taxes are being calculated correctly, filed on time, and paid automatically has been a tremendous time saver and gives me peace of mind. The time savings alone have more than justified the cost of the software. Instead of spending hours on payroll administration, I'm able to focus on higher-value accounting work and spend more time helping our employees with the day-to-day questions and tasks they need assistance with. Review collected by and hosted on G2.com.

Nothing major. If I had employees perhaps pricing would be a different consideration Review collected by and hosted on G2.com.

Before Gusto, running payroll took a lot of manual back and forth just to make sure taxes and filings were handled correctly. Now it's mostly automatic, so I save time every pay period and don't have to worry about missing a deadline. Review collected by and hosted on G2.com.

One challenge with Xero is that some accounting workflows have a learning curve, especially for users who don’t work in finance every day. Tasks such as bank reconciliation, report customization, and account setup can take some time to fully understand when you’re new to the platform.

While Xero is powerful once configured properly, I think the onboarding experience could do a better job guiding non-finance users through key processes and explaining accounting concepts within the product itself.

After the initial setup period, navigation becomes much easier, but new users may need some time before they feel fully comfortable using all of the available features. Review collected by and hosted on G2.com.

Xero helps solve the challenge of keeping financial records organized and accessible in one place. Instead of managing invoices, expenses, bank transactions, and reporting across multiple spreadsheets or systems, everything is centralized and easier to track.

One of the biggest benefits is reducing manual work. Features like bank transaction matching and reconciliation help keep records up to date without as much administrative effort. It also makes it easier to review financial reports, monitor cash flow, and understand the overall financial position of the business.

Having that visibility in a single platform improves consistency and helps support better financial decision-making. Review collected by and hosted on G2.com.

The biggest issues we’ve had over time were related to changes in the support team, especially when some individuals weren’t experienced enough to understand the complexity of our questions and couldn’t provide support in an appropriate manner. That said, we’ve found this has improved over time. Review collected by and hosted on G2.com.

One of our biggest problems with other platforms in the past was that employees had to rely on HR/Payroll staff or supervisors for support. Now, most of the time, the average employee can find answers to questions by doing the work themselves. Review collected by and hosted on G2.com.

The biggest downside is that there is a steep learning curve when you first start using the platform. With so many features and customisation options available, it can feel overwhelming for new users, and it takes time to understand how all the different modules work together. Review collected by and hosted on G2.com.

Employment Hero has streamlined our HR and payroll processes by bringing everything into one platform. Instead of managing employee records, leave, onboarding, payroll, reporting, and compliance across multiple systems, we can manage it all in one place.

The platform's flexibility allows us to configure payroll and workflows to suit the specific needs of each business, which has improved efficiency and reduced manual work. The reporting tools also provide quick access to accurate data, making it easier to monitor payroll, analyse workforce information, and support better business decisions.

Overall, Employment Hero has helped us save time, improve accuracy, and create more consistent processes across multiple entities. Review collected by and hosted on G2.com.

Sometimes, he takes longer than he should to send the money from one account to another, which ends up being inconvenient when I need the transfer to be faster. Review collected by and hosted on G2.com.

I use Deel Payroll to receive my salary in another currency. It is efficient in processes and payments, with accurate records and notifications that keep me informed about my earnings. For me, it works very well and notifies about everything, including transfers to the account. Review collected by and hosted on G2.com.

1. The "Mobile Latency" Gap

Field Service is only as good as the technician’s mobile experience.

The Issue: The Field Service Mobile app can feel slow or "clunky" when trying to load heavy Agentforce assistant logic, especially in low-connectivity areas (like basements or remote sites).

Architectural Pain: If your LWC or OmniStudio components are too "heavy," they can cause the app to lag or crash during critical on-site repairs.

2. High Implementation Complexity

It is definitely not "plug-and-play."

The Issue: Setting up Autonomous Scheduling requires an incredibly high level of data hygiene. If your Service Territories, Skills, and Work Types aren't perfectly mapped, the AI will make illogical dispatch decisions (e.g., sending a technician 2 hours away for a 15-minute job).

The Struggle: You often need a dedicated specialist just to tune the "Scheduling Recipes" so the AI understands your business's unique trade-offs (like prioritizing SLAs over travel mileage). Review collected by and hosted on G2.com.

1. Solving the "Administrative Drag"The Problem: Field technicians typically lose up to a full day every week to administrative tasks—filling out reports, searching for manuals, and manual data entry.The Benefit: Agentforce automates the "paperwork" through voice-powered forms and automated pre-work briefs. For a developer, this means you can build LWCs that act as intelligent assistants, summarizing job history or safety notes instantly, allowing the tech to focus on the repair rather than the record-keeping.

2. Solving "Reactive" Scheduling BottlenecksThe Problem: Traditional scheduling is reactive. If a job runs long or a tech is stuck in traffic, a human dispatcher has to manually shuffle the board, often leading to missed SLAs.The Benefit: Agentforce introduces Autonomous Scheduling. It "reasons" through real-time traffic, technician proximity, and part availability to optimize routes on the fly. This benefits you by providing a much more robust data set to build against—allowing you to create more sophisticated scheduling visualizations or custom optimization logic. Review collected by and hosted on G2.com.

While the platform is incredibly powerful, the initial setup can feel a bit overwhelming—especially for companies with highly complex, multi-layered approval chains. In our case, mapping and fine-tuning custom rules across different departments took some trial and error before everything worked exactly as intended.

Also, to really get the most out of the automated spend features, it helps to be embedded in the broader Rippling ecosystem. If a company tries to use it strictly as a standalone tool without syncing it to Rippling’s core HR or payroll modules, it can feel a bit heavy, and they may miss out on the automated onboarding and offboarding card controls that are a big part of what makes it so effective. Review collected by and hosted on G2.com.

Before using Rippling Spend, our biggest headache was the lack of real-time control over corporate spending and the long delays in expense management. We were stuck with a chaotic mix of manual expense spreadsheets, misplaced paper receipts, and corporate credit cards being shared across teams with little to no oversight.

Rippling Spend solved this by centralizing everything in one place. For instance, instead of sharing a single physical card for department software subscriptions, we now issue dedicated virtual cards for each tool and set strict monthly spending caps. If a vendor attempts to overcharge us, the card automatically declines, which helps prevent accidental budget leaks.

On the expense side, the automated reimbursement workflow has significantly reduced our processing time. When field team members travel, they no longer have to wait weeks to be reimbursed; they upload receipts directly, the system automatically checks for policy compliance, and reimbursement is handled on the very next payroll cycle. This saves our finance team countless hours of manual audit work each month and keeps employees happier overall. Review collected by and hosted on G2.com.

It has not yet been able to integrate smoothly with Dental inteligence which was recommended prior to migrating to Sage intacct.That the only complaint l really have with it. Review collected by and hosted on G2.com.

Before migrating to sage intacct l had to manually do Accounts Receivable reconciliations which was time consuming since they made up majority of my bank transactions. Now with sage l don't have to do them individuall l just have to upload one journal and everything will clear up. This has honestly time saving and have reduced my workload by a lot. I do get to download my reports quicker no matter how big the document is. I have not been using it for long but so far it does seem worth it. Review collected by and hosted on G2.com.

One issue that I faced recently was while submitting a food reimbursement. The bill had taxes listed separately (CGST and SGST), which were not auto-captured from the receipt, and I had to manually update the tax values for logging the expense. It's not a big deal, but it would be great if the OCR reads the taxes and adds them automatically instead of having to do a manual entry. Review collected by and hosted on G2.com.

I remember keeping the business expense receipts safe and then sending them as soft copies via email. This was a painful way of tracking expenses and I used to avoid submitting expenses at all.

With Navan, I face no such issues now and reimbursement tracking is extremely efficient. Review collected by and hosted on G2.com.

One of the main drawbacks of Webexpenses is that, while the platform is generally user-friendly, some of the more advanced features can feel unintuitive or difficult to navigate at first. Tasks like editing submitted claims, managing complex expense categories, or customizing reports can require extra steps that aren’t always obvious, leading to a bit of a learning curve for new users.

Another issue is the occasional lag or slow performance, particularly when uploading multiple receipts or working with large claims. This can be frustrating, especially for users who rely on the system frequently or are trying to submit expenses quickly while on the go.

The mobile app, although convenient, can also be somewhat limited compared to the desktop version. Certain functions are not as easily accessible or require switching to the web platform, which reduces the overall efficiency of using the app alone.

Additionally, error messages and system feedback aren’t always very clear. When something goes wrong - such as a failed upload or a rejected claim - the explanations can be vague, making it harder for users to quickly understand and resolve the issue.

Finally, customisation options for companies can feel somewhat restricted. While it covers most standard needs, organisations with more complex expense policies or reporting requirements may find it less flexible than expected. Review collected by and hosted on G2.com.

Webexpenses is essentially solving several common (and frustrating) problems around manual expense management, and the benefits come from making the whole process faster, more accurate, and far less stressful.

One of the biggest problems it solves is time-consuming manual expense processing. Traditionally, expenses involve keeping paper receipts, filling out spreadsheets, and chasing approvals. This is slow and repetitive. Webexpenses digitises and automates this process - letting you upload receipts, auto-fill details, and submit claims quickly. As a result, you spend far less time on admin and more time on your actual work.

Another key issue is lost receipts and human error. With manual systems, receipts can easily be misplaced, and data entry mistakes are common. Webexpenses allows you to capture receipts instantly via mobile and stores everything digitally, reducing errors and eliminating the risk of losing important documents.

It also tackles slow approvals and delayed reimbursements. Manual workflows often create bottlenecks, meaning you wait longer to get your money back. With automated approval flows and real-time submission, claims move faster through the system - so reimbursements are quicker and more predictable.

Another problem it addresses is lack of visibility and control over spending. Without a central system, it’s hard to track where money is going or enforce company policies. Webexpenses provides real-time tracking and reporting, giving both you and your finance team clear visibility of expenses and ensuring everything stays within policy.

Finally, it helps solve policy compliance issues and disputes. In manual systems, employees may accidentally (or intentionally) submit out-of-policy claims. Webexpenses automatically flags these, reducing back-and-forth and helping you submit claims correctly the first time.

Overall, the benefit to you is a much smoother experience: less admin, fewer errors, faster reimbursements, and full transparency over your expenses. It turns what used to be a tedious, frustrating task into a quick and manageable process. Review collected by and hosted on G2.com.

While NetSuite is a powerful and flexible platform, there are some limitations that can impact day-to-day usability.

One of the main challenges is with Saved Searches, particularly around complex criteria and advanced filtering. As requirements become more sophisticated, it can be difficult to build or maintain searches without workarounds, and performance can sometimes be impacted.

From a supply chain perspective, there are also limitations in inventory management and demand forecasting capabilities. Forecasting often requires additional customization or external tools to achieve higher accuracy and deeper predictive insights.

Overall, while NetSuite provides a strong foundation, some areas require enhancement or supplementary solutions to fully support advanced analytics and planning needs. Review collected by and hosted on G2.com.

What problems is it solving?

Before NetSuite, our data was trapped in different systems that didn’t talk to each other. We were wasting hours manually moving information between spreadsheets, which led to human errors and outdated numbers.

How is it benefiting you?

It puts everything—finance, sales, and operations—into one place. For me, the biggest benefit is having a single, reliable source of truth. I can see real-time performance dashboards without waiting days for manual reports, which means we can make faster, smarter business decisions. Review collected by and hosted on G2.com.

One area where HROne could improve is its user interface and navigation. While the platform offers a wide range of features, some options can be difficult to locate, especially for new users. Compared to other HR applications, the interface feels less intuitive, and completing certain tasks may require more clicks than necessary. A more streamlined design and improved navigation would enhance the overall user experience. Review collected by and hosted on G2.com.

Before using HROne, employee information, attendance records, leave requests, and payroll-related documents were often spread across different systems or required manual coordination with HR. Now, everything is available in one place, allowing employees to manage attendance, apply for leave and claims, access payslips and tax documents, and stay updated on company events. This has reduced administrative effort, improved transparency, and saved time for both employees and HR teams. Review collected by and hosted on G2.com.

SAP Concur can feel less intuitive than expected, especially when correcting errors or trying to understand why an expense has been flagged. Some steps can be repetitive, and the interface is not always very user-friendly when uploading receipts, matching transactions, or navigating approvals. It is helpful overall, but it can take more time than it should for simple expense claims. Review collected by and hosted on G2.com.

SAP Concur helps solve the business problem of managing expenses in a more consistent, centralized, and traceable way. It reduces the need to manage receipts, approvals, and reimbursements through separate emails or manual files. This benefits me by making it easier to submit expenses, track where they are in the approval process, and keep records organized for finance and audit purposes. Review collected by and hosted on G2.com.

While it is still very easy to use and organized, some of the more complicated receipts are hard to input. Also, there have been a few times the website has crashed while I am in the middle of implementing a reimbursement, and my progress was not recovered an dI had to start again. These would be some minor fixes. Review collected by and hosted on G2.com.

I dont need to rely on communication with people to get expenses, I can just submit it into the system not have to worry about getting in contacr with anybody. Review collected by and hosted on G2.com.

I don't have any dislikes so far. My overall experience with Remote has been very positive, and everything has worked as expected. Review collected by and hosted on G2.com.

Remote simplifies employment by handling payroll, benefits, onboarding, and employment documentation in one platform. This saves me time and gives me peace of mind because I don't have to worry about administrative tasks or whether I'm getting paid accurately and on time. Everything I need is organized in one place, making it easy to access my documents, track my time, and view my payslips whenever needed. Overall, it allows me to focus more on my work instead of employment-related processes. Review collected by and hosted on G2.com.

Maybe having clear instructions of how things work between the app and the web page. I tried updating the bank account used to pay the card on the web page, but it turns out the change had to be completed in the app. I only figured that out after spending some time trying to finish the update. Review collected by and hosted on G2.com.

BILL Spend & Expense makes expense reporting easier with receipt uploads and instant categorization. It's simple to set up, assign budgets, request new cards, and block cards, making everything feel easy and smooth. Review collected by and hosted on G2.com.