UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.
SAP Engagement Cloud (formerly SAP Emarsys) empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior 1:1 experiences and produce measurable results ... fast. Join more than 2,5
Replicant’s platform combines Conversation Automation and Conversation Intelligence to deliver reliable, end-to-end resolution and continuous improvement. Conversation Automation uses a hybrid model of agentic AI with code-driven deterministic guardrails, delivering brand-safe, reliable, and human-like CX. Conversation Intelligence captures and analyzes every interaction, providing the insights needed to improve both human and AI performance, creating a flywheel of automation and intelligence.
The Dopple Visual platform uses innovative technology to bring products to life on-screen, enabling a digital buying experience that is faster, more accurate, and provides a better overall experience. Our 3D product visualization and configuration capabilities integrate with other software providers to enable a connected data environment. Through ATLATL Visual, businesses are able to empower their customers through interactive and engaging digital product experiences.
The Sanity Content Operating System is a fully customizable all-code platform for all your content-driven apps. Unlike a CMS, Sanity treats content as data, enabling your business to operate at scale. The platform offers a unified interface where teams maintain their own workflows while easily synchronizing content, integrating processes, and automating tasks across systems. With components including Content Lake, Live CDN, customizable Studio, App SDK, Functions, AI capabilities, Media Library,
Mapp are experts in helping marketers easily build personalized customer experiences through our very own SaaS platform: Mapp Marketing Cloud. Our powerful platform combines AI-powered digital analytics and marketing automation to collect customer data, extract insights, and trigger highly personalized campaigns across email, SMS, apps, and websites. Our platform helps B2C and D2C companies: - Unify customer data from various sources like websites, eCommerce, loyalty platforms, CRMs, and mobile
Coohom is the leading 3D solution for retailers and manufacturers to better engage and convert customers online or in-store. Coohom technologies enable you to generate beautiful product imagery without traditional photography & room staging, to seamlessly integrate true 360° product view on your website, to have your customers shop in the virtual showroom accessible 24/7, and to let them try your products at home using app-less augmented reality (AR) on their own smart phone in a second.
Amazon Cognito is a developer-centric service that enables secure customer identity and access management (CIAM) for web and mobile applications. It allows developers to implement user sign-up, sign-in, and access control mechanisms swiftly, scaling to millions of users. Cognito supports authentication through social identity providers like Apple, Facebook, Google, and Amazon, as well as enterprise identity providers via SAML and OIDC. It offers a customizable hosted UI and integrates seamlessly
Owner.com is an all-in-one platform designed to empower independent restaurants by enhancing their digital presence and streamlining online operations. By providing a comprehensive suite of tools, Owner.com enables restaurant owners to manage their websites, accept direct online orders, and build customer relationships through marketing and loyalty programs. This approach reduces reliance on third-party delivery services, allowing restaurants to retain more profits and maintain direct connection
monday CRM is a dedicated sales platform that enables business owners, sales teams, and RevOps to manage the entire sales cycle from pre- to post-sales — managing all customer data in one centralized place. Capture leads, manage contact communication, automate manual processes, and track every deal status so that no opportunity slips through the cracks. Then, analyze sales processes using real-time data in customizable dashboards. Once a deal is won, all post-sales activities can be managed dire
Verint CX Automation is an AI-powered platform designed to enhance customer experience by automating interactions and augmenting human agent workflows. By integrating advanced bots and analytics, it enables organizations to increase efficiency, reduce operational costs, and deliver personalized customer engagements across various channels. Key Features and Functionality: - AI-Powered Bots: Verint offers a suite of specialized bots, including: - Coaching Bots: Provide real-time, non-disru
Language IO powers meaningful conversations between global organizations and their customers. Language IO allows its customers to provide real-time customer support in more than 100 languages, ensuring that company-specific terms are accurately translated through its proprietary core technology. The software focuses on translation across B2B e-support channels including email, articles, chat and social messaging, etc.
AI-powered communications that redefines customer engagement for modern teams.
Skalin calculates your customer health score and alerts you as needed. With Skalin, your team can be more proactive, save time, and generate more revenue. 1️⃣ 𝗔𝗻 𝗮𝗹𝗹-𝗶𝗻-𝗼𝗻𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘈𝘭𝘭 𝘺𝘰𝘶𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘥𝘢𝘵𝘢 𝘢𝘤𝘤𝘦𝘴𝘴𝘪𝘣𝘭𝘦 𝘰𝘯 𝘰𝘯𝘦 𝘱𝘭𝘢𝘵𝘧𝘰𝘳𝘮 𝘵𝘩𝘢𝘯𝘬𝘴 𝘵𝘰 𝘰𝘶𝘳 𝘯𝘢𝘵𝘪𝘷𝘦 𝘪𝘯𝘵𝘦𝘨𝘳𝘢𝘵𝘪𝘰𝘯𝘴. ✔️ 360° customer view: View key information at a glance from your CRM, email, and your application’s back office. ✔️ User engagement metrics: Identify your platform’s active users and see who is moving away
Yoizen helps leading companies create conversational, customer-centric digital experiences to grow their business. Our SaaS omnichannel platform and bot building solution, powered by AI enable businesses to automate marketing, sales and customer service on multiple digital channels and messaging apps, such as: WhatsApp, Social Media, Email, Web Chat, Apple and Google Messaging, Google My Business, Mercado Libre, and more! By using our technology to integrate and automate customer communicat
Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Sh
MarbleFlows company supports SMB in creation of more effective customer education experience. The product is a SaaS to help companies structure their customer education with minimum efforts and maximum benefits.