---
title: eSputnik Reviews
meta_title: 'eSputnik Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 71 reviews by the users' company size, role or industry to
  find out how eSputnik works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 71
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# eSputnik Reviews
**Vendor:** eSputnik  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 71
## About eSputnik
eSputnik is an omnichannel customer data platform (CDP) that helps ecommerce brands grow revenue by turning customer data into automated, personalized marketing across nine channels. Powered by AI, behavioral triggers, and product recommendations — no coding required. eSputnik integrates with Shopify, WooCommerce, Magento, and other popular platforms, making it easy to connect your tech stack and activate customer data faster. With eSputnik, teams can: • Track customer behavior across websites and mobile apps. • Use AI to generate personalized product recommendations. • Build advanced customer segments using unlimited parameters and conditions. • Identify ready-to-buy and high-intent customers with AI. • Create effective triggered workflows that support customers throughout the entire lifecycle. • Launch omnichannel campaigns across email, web push, mobile push, App Inbox, in-app messages, widgets, SMS, Viber, and Telegram bots. With eSputnik, advanced marketing automation doesn’t require a technical team. Marketers can work independently using ready-to-use tools to drive sales, repeat purchases, and long-term customer loyalty.



## eSputnik Pros & Cons
**What users like:**

- Users value the **strong customer engagement** tools of eSputnik, boosting user base and improving retention effectively. (2 reviews)
- Users commend the **easy integration** of eSputnik, facilitating a smooth and timely setup with expert support. (2 reviews)
- Users enjoy the **seamless integration** of eSputnik, which enhances marketing efforts and supports effective omnichannel communication. (2 reviews)
- Users appreciate the **user-friendly interface** of eSputnik, which facilitates seamless integration and smooth functionality. (2 reviews)
- Users value eSputnik's **analytics expertise** , which significantly enhances marketing strategies and boosts user engagement effectively. (1 reviews)
- Users commend eSputnik for its **automation efficiency** , seamlessly optimizing our omnichannel marketing and saving valuable time. (1 reviews)
- Customer Support (1 reviews)
- Easy Creation (1 reviews)
- Easy Setup (1 reviews)
- Users highlight the **engagement efficiency** of eSputnik, greatly enhancing their marketing strategies and customer interactions. (1 reviews)

## eSputnik Reviews
  ### 1. Reliable Platform with Fast Support and Powerful Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yevhen H. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about eSputnik?**

I appreciate the fast and helpful support, especially the care and involvement of our personal manager. The platform works quite reliably across different services and channels. For our team, the most valuable parts are triggered scenarios, push notifications, segmentation, and flexible personalization settings. It helps build customer communication without too much manual work.

**What do you dislike about eSputnik?**

The personal account interface could feel a bit more modern and easier to navigate; right now, it's not always obvious. I'd also love deeper analytics, both at the overall level and broken down by specific channels, scenarios, and campaigns, so it's easier to actually see what's working and what isn't.
For push notifications, it would be great to have more flexibility in how they look, like the option to add a sender image or avatar. And it would really help to have more flexible logic for how different automated scenarios interact btw eahc others

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik helps us automate customer communication across different channels. We use it mainly for triggered push notifications, in-app messages, product updates, segmentation, and OTP messages in different GEOs.

  ### 2. Exceptional Support, Easy Email Editor, and Great Value

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matvey G. | CRM Marketer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about eSputnik?**

What I like most is the service support. I've worked with many CDP and ESP systems, but only here have I found specialists who truly understand the product and strive to find the best solutions for the client, not for themselves.
I appreciate that the manager listens to our problems and understands that any initiative or integration takes time.
In second place I would put the convenient email newsletter editor, which allows you to quickly build and test communications. No third-party application or help from a technical specialist with HTML is needed.
Third place goes to the reasonable pricing for services. When purchasing a large package for six months, you get a good discount, which has a positive impact on CRM marketing economics.

**What do you dislike about eSputnik?**

The service has room to grow, and most of its shortcomings lie in small UX/UI details:

It's annoying that exporting contact data is done via email and takes a lot of time. I'd love to have some kind of window where you click a button and download the file, instead of sitting by your inbox waiting.
The CDP structure. After a year of working with it, I still get lost in the tabs, because the entities are divided in a very strange way. For example, there are "Messages" and there are "Mailings." Under Messages there is "Statistics," and under Mailings there are "Reports." Statistics covers database metrics, while Reports cover metrics for specific sends. Why it's set up this way is unclear — many sections and functions could be merged under a single tab without changing anything essential, but the interface would become much cleaner.
I don't like that I can't set up an A/B test for an email directly from the sending interface — I have to manually split the mailing group into two subgroups and make two separate sends at once.
Testing communications isn't always convenient either. For example, web push notifications can only be sent to yourself, not to colleagues. Testing requires creating a new segment.

Overall, there are quite a few of these little things — they're like a splinter: you can live with it, but it's unpleasant.

**What problems is eSputnik solving and how is that benefiting you?**

Like any B2B SaaS — they solve a problem that would cost us more to solve on our own: building an in-house system for database segmentation and preparing campaigns for mass and automated sends.

  ### 3. User-Friendly CDP with Responsive Support and Innovative Solutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daryna O. | Lifecycle Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about eSputnik?**

Our company switched to this CDP to improve our use of automated workflows and segmentation. There are also many features we still want to explore, including gamification and AI recommendations. The interface is user-friendly, and the support team is responsive and client-oriented. It is also great to have individual tariffs for businesses and to be able to cover all necessary channels in one place.

**What do you dislike about eSputnik?**

It would be better if it had WhatsApp integration. The dashboards and statistics are fine, but it’s probably better to use an external tool for analyzing performance.

**What problems is eSputnik solving and how is that benefiting you?**

Our business needs are met by CDP's personalised communications, which also support our custom CRM logic and provide innovative solutions.

  ### 4. Deeper, Smarter Marketing with Cookies and Event History

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrii B. | Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about eSputnik?**

Collecting information about the user using Cookies, as well as storing the history of events (purchases, views, etc.), which helps to build logical flows based on historical data. Thanks to this, our marketing becomes broader and deeper

**What do you dislike about eSputnik?**

Sometimes there are bugs with data processing or with the block editor of emails. But this happens on all platforms I have worked with.

**What problems is eSputnik solving and how is that benefiting you?**

Communication with the existing contact base, segmentation of this base and building marketing communication with different segments of the base. I have not yet found an alternative in terms of convenience and capabilities

  ### 5. User-Friendly eSputnik Automation That Saves Our Marketing Team Time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2026

**What do you like best about eSputnik?**

I love that eSputnik is a proud Ukrainian company delivering world-class marketing solutions. The best part is its user-friendly interface, which allows us to launch complex automated campaigns completely without developer involvement. It’s a huge timesaver for our marketing team!

**What do you dislike about eSputnik?**

The interface can feel overwhelming and cluttered at times. It has a steep learning curve, and I often find myself searching for features that should be easier to find. It definitely needs a more intuitive and streamlined design.

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik serves as our main direct marketing platform, effectively solving the challenge of managing multiple communication channels in one place. It helps us streamline our campaigns and engage customers more personally, which directly boosts our sales. Ultimately, it is a key tool that drives our team to reach our business goals faster.

  ### 6. GDPR-Compliant, Boosts Marketing Efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about eSputnik?**

I really appreciate eSputnik's built-in GDPR compliance framework. Managing a subscriber base of over 500,000 users means we have to strictly follow European data regulations every day, and the platform simplifies consent management, data recording and unsubscribe processes entirely within the system. I don't need to cross-check records with extra spreadsheets or third-party tools, which gives our team great peace of mind. Additionally, its excellent email deliverability for the German market is a huge advantage. Many marketing tools struggle to reach local inboxes consistently here, but eSputnik has solid local server support. Our newsletters for new fashion collections, limited-time promotions, and post-purchase follow-ups rarely land in spam folders. The highly customizable automated workflows are also something I really value. As a small team of 5, we rely heavily on automation to boost efficiency, and I can easily build multi-step journeys for different customer groups. The drag-and-drop editor is intuitive, allowing quick adjustments without needing technical support. These tailored automations have been a big reason we've successfully lifted repeat purchase rates by 27%.

**What do you dislike about eSputnik?**

First, its visual email template editor is less flexible compared to mainstream tools like Klaviyo or Mailchimp. The built-in editor has limited layout options and fewer pre-designed fashion-themed templates, which slows down our content creation process. Second, the cross-channel integration capabilities are relatively basic. eSputnik cannot seamlessly connect with our social platforms or our Vtiger Sales CRM, creating extra repetitive work for our small team.

**What problems is eSputnik solving and how is that benefiting you?**

I use eSputnik for GDPR-compliant marketing automation, reducing manual workload, improving email deliverability, and creating targeted marketing campaigns. It helps manage our 500k+ subscriber base, automate workflows like cart abandonment reminders, and increase repeat purchase rates by 27%.

  ### 7. Powerful Automation, But Needs Advanced Logic

**Rating:** 3.5/5.0 stars

**Reviewed by:** Aya R. | Field Data Collection Specialist, Medical Devices, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about eSputnik?**

I like how easy it is to build reliable, multi-channel automations with eSputnik, especially for our B2B workflows like invoice reminders, customer follow-ups, and segmented nurture campaigns. You don’t need a dedicated marketing specialist or developer to get value from it. The interface is straightforward, the workflow builder is intuitive, and email and SMS both work seamlessly in one platform. Because the tool is so straightforward to use, our team can build, tweak, and launch workflows in minutes, not days. This means less administrative busywork, fewer human errors, and faster, more consistent communication with clients. eSputnik’s multi-channel automations stand out for their stability and consistency, running without delays or glitches, even when handling many workflows at once, which is crucial for maintaining reliable payment reminders and a good customer experience. The initial setup was straightforward and relatively quick.

**What do you dislike about eSputnik?**

The automation builder, while easy to use, lacks some advanced logic for complex B2B workflows. Things like multiple conditional branches, wait conditions based on customer actions, and dynamic segmentation updates aren’t as flexible as we need for longer sales cycles. Also, we lack A/B testing inside automations. We want to test different aspects like email vs. SMS timing, various messaging for past-due alerts, and different CTAs for upsells, but we can’t run tests inside the automation flow—we have to duplicate entire workflows, which is messy and hard to track.

**What problems is eSputnik solving and how is that benefiting you?**

I use eSputnik for automating manual follow-ups, recovering abandoned carts, and personalizing messaging. It saves us time, reduces errors, and improves cash flow with reliable reminders. It’s user-friendly, and lets us focus on sales and client relationships instead of repetitive tasks.

  ### 8. Great CDP for customer engagement and retention

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyona T. | PR and Communication Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2025

**What do you like best about eSputnik?**

Since we started using CDP, our marketing got much stronger. We are glad we went with eSputnik from the list of possible vendors. The integration went as planned and stayed within the timeline. Just in two months the CDP was fully integrated into our business, connected to our CRM and CMS. I want to thank their team for guiding us through every step. They were fast, helpful and always considered our business specifics.

With the tools this CDP provides, we managed to grow our active user base 3x in a bit more than a year. We added a gamified widget on our website, set up welcome emails and launched push notifications. eSputnik team has solid expertise, which they shared with us during the onboarding and later. Thanks to this, we managed to reduce churn and improve customer retention.

**What do you dislike about eSputnik?**

Nothing comes to mind right now. The platform meets our expectations and we still using it.

**What problems is eSputnik solving and how is that benefiting you?**

Platform helps us centralize customer data and set communication across channels. As a result, we improved user retention, reduced churn, and grew our active user base.

  ### 9. Simple Integration and Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2025

**What do you like best about eSputnik?**

We worked with eSputnik as an IT team, helping our eCommerce client integrate the platform. It’s a solid customer data platform for businesses looking to build omnichannel communication.

The technical team and customer success managers provided clear, timely support throughout the integration. We got step-by-step guidance, and the scripts were easy to implement without affecting page load speed — everything ran smoothly.

Overall, the experience was positive. The integration was completed within the deadline, and we’d be comfortable recommending eSputnik to other clients.

**What do you dislike about eSputnik?**

We didn’t encounter any major issues during our work with the platform. Even when something didn’t work right away, the team responded quickly and was proactive in helping us resolve it. Communication was smooth and the support team stayed engaged throughout the process.

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik allows to manage multiple communication channels in one place and reach a large audience efficiently. It also makes it easy to run A/B tests, helping optimize performance and gain valuable insights that support sales growth.

The platform supports nine communication channels and offers integration with services like Shopify and WooCommerce. We also appreciated the built-in AI features, which add extra value for automation and personalization.

  ### 10. Eliminating routine campaign creation processes thanks to built-in AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Inna S. | Marketing Rockstar, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about eSputnik?**

"We chose eSputnik because of the possibility of omnichannel campaigns. We can use communication channels from cheap to expensive, depending on the type of content and customer segments. 
We would also like to emphasize the ease of use of the system. The generative AI implemented in the system plays a vital role in this. It allows us to work on email content directly in the editor: translate, shorten, and expand texts. Also, thanks to the integrated AI in eSputnik, we can automate the creation of entire email modules. Just insert a link to the required page of your website into the module, and AI will generate the block using the description, price, and image on the page. The same gen AI allows you to create texts for push notifications. These solutions significantly reduce the team's time for routine tasks. At the same time, such campaigns receive high CTR. "

**What do you dislike about eSputnik?**

Our team has not found any problems with this product, we plan to continue using eSputnik CDP

**What problems is eSputnik solving and how is that benefiting you?**

Automation of campaigns creation, diversity of channels, fast ROI.

  ### 11. Usable system with extensive functionality and flexible settings for omnichannel campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vladislav A. | Ведущий специалист по управлению проектами, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about eSputnik?**

The eSputnik customer data platform has built-in functionality for organizing omnichannel marketing campaigns, while other systems require additional integrations. Thanks to this system, we have implemented omnichannel marketing using the following channels: email, push, In-App, and App Inbox. By combining data from different sources and channels and constantly enriching and analyzing information, we can better understand our customers and provide them with relevant content.
This has allowed us to create valuable and exciting campaigns for each audience segment. As a result, conversion from direct marketing increased by +7% over the past year.

**What do you dislike about eSputnik?**

We haven't found any significant or noteworthy shortcomings.

**What problems is eSputnik solving and how is that benefiting you?**

Optimization of routine tasks for creating campaigns. Freeing up human resources to find and test new hypotheses. Minimize technical errors. Increase the effectiveness of email campaigns.

  ### 12. Effective omnichannel and automated push notification

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dmitry C. | CEO, Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2024

**What do you like best about eSputnik?**

Our company caters to a diverse audience, so omnichannel functionality is fundamentally important for us. Various age groups within our customer base prefer communication through different channels: some find it more convenient to receive messages in a mobile application, while others prefer email. CDP eSputnik perfectly fulfills our omnichannel needs, supporting communication through email, web and mobile push, In-App, App Inbox, SMS, Viber, and widgets.

I would like to highlight web push separately. Conveniently, it can be used for communication with both registered users and those who have not yet registered on the site. Through web push, we capture the attention of new users, offer personalized discounts, send AI-generated product recommendations, provide updates on product ranges, and remind users about abandoned carts. Importantly, all these processes are automated and do not require additional time from our team.

**What do you dislike about eSputnik?**

While using the system, my team did not identify any significant shortcomings.

**What problems is eSputnik solving and how is that benefiting you?**

The greatest benefit is the ability to track all the user activity on our website and in the application and build an effective communication strategy with them based on real-time and conveniently structured data.

  ### 13. Better customer understanding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alice Z. | Product Manager Assistant, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2024

**What do you like best about eSputnik?**

"Thanks to eSputnik CDP, we were able to increase conversion rates and customer loyalty, and get better analytics. 
Compared to other solutions on the market, the main advantage of eSputnik CDP is the ability to collect all customer data in a single customer profile. This guarantees the completeness and relevance of information, which is the basis for further communication. We can be sure that campaigns are sent to the right audience for the right occasion. And even when we use expensive channels for mailing, these costs will pay off. 
If we have questions about using the platform, the support team always responds promptly and solves all our problems."

**What do you dislike about eSputnik?**

The eSputnik customer data platform fully solves our tasks, and we have not found any problems.

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik solves the problem of irrelevant communication and wasting marketing budgets on unnecessary communication.

  ### 14. Improve your omnichannel marketing with eSputnik omnichannel CDP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olena O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about eSputnik?**

When we realized the need for marketing automation, we chose omnichannel CDP eSputnik. Here are the reasons:
- Advanced segmentation -- based on customer behavioral data that is constantly changing.
- Personalized communication with all users. We're not just talking about simply calling them by name, but also matching personalized product recommendations, identifying the user's language, reducing annoyance by optimizing the number of campaigns.

- The platform allows for flexible customization our communication strategies. Using omnichannel approach we promote new products, implement cross-selling and upselling techniques, transfer customers between categories, send transactional messages, and attract users' attention to other communication channels, such as social media. We use such channels as email, web push, SMS, and App Inbox.

- eSputnik provides integrations with website builders, landing page platforms, and online stores through APIs.

- The platform boasts comprehensive and convenient functionality, enabling us to launch complex campaigns and analyze their effectiveness without requiring additional technical specialists.

- Integrated AI features in the email editor include translation, grammar checking, shortening or lengthening written texts, changing the tone of voice, and creating expert explanations.

- Excellent customer support. This was particularly helpful when we encountered a problem with one of our mailings, as the issue was resolved promptly.

We have not regretted our choice once; all available functionality works well and is continually expanding.

**What do you dislike about eSputnik?**

There were no visible shortcomings that I noticed — a convenient and, most importantly, effective system.

**What problems is eSputnik solving and how is that benefiting you?**

The main benefit is an increase in sales. Features of eSputnik that contribute to this: unification of the customer base data and its deep segmentation, as well as the possibility of omnichannel communication and analysis of the effectiveness of launched campaigns.

  ### 15. Segmentation solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maister D. | Co-Founder, CEO, COO, CVO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2024

**What do you like best about eSputnik?**

The customer data platform helped us to build detailed segments without unnecessary integrations, with which we can continue to work in the system (organize omnichannel mailings in different channels: email, app inbox, web push). We automatically transfer behavioral data from the website via web tracking, and use data on user behavior in mailings. Group building is fast and cohesive. We can use any static and behavioral customer data for segmentation. CDP also provides the ability to build segments based on event parameters; for example, create a segment of users who purchased X product for a certain amount of money during a specific period.

**What do you dislike about eSputnik?**

We haven't noticed any problems with this customer data platform

**What problems is eSputnik solving and how is that benefiting you?**

Through segmentation, we can better learn about our customers and better personalize communications with each group.

  ### 16. eSputnik CDP: Empowering Omnichannel Communication Strategies for Success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Инга . | Junior Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about eSputnik?**

Various communication channels, including mobile, web push, emails, and messengers, have significantly contributed to increased customer engagement. Using omnichannel has allowed us to strengthen customer relationships and increase loyalty and trust. As a result, we receive a higher number of repeat orders from satisfied and loyal customers, confirming our strategy's effectiveness.

**What do you dislike about eSputnik?**

No shortcomings were found, eSputnik CDP is the best solution for omnichannel interaction with each customer.

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik Omnichannel CDP solves goals: 
- understanding customers and their needs;
- data collection;
- personalization;
- seamless customer communication across all channels.

  ### 17. A very convenient CDP for marketing automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Serhii K. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about eSputnik?**

I think the main eSputnik's advantage is the deep customer segmentation feature that allows to collect and unify client's data in a single profile and set up automated personalized messages according to their behaviour. No need to segment the audience manually. Thanks to web-tracking scripts and AI-algorithms eSputnik will do all the work automatically.

Another great option is multilingual campaigns. You can easily translate your email template into any language in a few seconds.

**What do you dislike about eSputnik?**

The setting up of event-triggered messages seemed a bit tangled. However, the dashboard is quite intuitive.

**Recommendations to others considering eSputnik:**

eSputnik is a very convenient and cheep customer data platform for large business. There are a lot of great integrations and indispensable tools for e-commerce. It's definitely more than just regular ESP or ordinary email service.

**What problems is eSputnik solving and how is that benefiting you?**

With eSputnik we managed to: 

- set up personalized omnichannel marketing campaigns; 
- unify all customer's data in one place; 
- save a lot of time thanks to automated workflows and machine learning.

  ### 18. eSputnik is a Perfect Customer Data Platform for Ecommerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Екатерина . | Parthner manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2021

**What do you like best about eSputnik?**

"The functionality of this omnichannel system goes beyond a regular ESP or standard email marketing tool. eSputnik is a veritable CDP platform which provides a lot of unique features for Ecommerce: 

- Advanced data collection and deep contact list segmentation; 
- Profile unification features: personalizaed product recommendations, triggered messages etc; 
- AI-based algorithms for launching automated campaigns; 
- Multilingual transactional messages etc. 

In addition, eSputnik can be easily integrated with almost any CRM system via API, ApiX-Drive or Zapier. A really good tool from ukrainian developpers!"

**What do you dislike about eSputnik?**

There's no serious cons in my opinion. The dashboard is really convenient. Besides that, eSputnik's support team can connect any advanced feature for you in case you can't do this by yourself.

**Recommendations to others considering eSputnik:**

"eSputnik takes digital marketing to a whole new level. As a CDP platform it provides innovative and unique features for ecommerce and B2C. No need to tell about useful integrations with amoCRM, Shopify, Tilda, Facebook Ads Manager and other indispensable tools.

A great cloud software for any large online business and marketplaces. Get a demo version first and try to test the system. And you will see how flexible and intuitive its interface is."

**What problems is eSputnik solving and how is that benefiting you?**

Almost 55% of our marketing activities were automated with a three months. We managed to optimize our promotional campaigns and make it more personalized.

  ### 19. All in one marketing tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about eSputnik?**

E-Sputnik combines all ways and channels you need to communicate with your cusomers. It is very comfortable to run your email, Viber, sms, PUSH campaign from one dashboard.

**What do you dislike about eSputnik?**

I have not used e-Sputnik long enough to find some disadvantages. It is not that popular among my colleages, so sometimes new people in the team need time to learn the dashboard.

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik is good primarily for Push-notification and Viber campaigns. That is the main option I used eSputnik for. Sure, they have good feature for emails, but I did not use it much.

  ### 20. Nice Omnichannel Platform for E-Commerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nataliia B. | Junior Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2021

**What do you like best about eSputnik?**

eSputnik isn't ordinary email service. This is a multifunctional platform for marketing automation providing a lot of unique features especially for online stores and e-commerce projects. With eSputnik you can set up client's behaviour tracker to your website, launch triggered campaigns with product recommendations or adjust AI algorithms to improve your customer segmentation. 

Some of our clients are using eSputnik as the main ESP system in their marketing workflows. Moreover, it can be easily integrated with any CRM software via Zapier or API.

**What do you dislike about eSputnik?**

There's nothing I dislike about this email service. Of course, some advanced functionality may seem quite complicated. But you can always contact support team to receive answers to all your questions.

**Recommendations to others considering eSputnik:**

eSputnik is a nice alternate ESP for any kind of e-commerce regardless of the size of your business. It will be suitable for launching regular simple email campaigns. And at the same time, it can be a great additional instrument for your advanced marketing tactics.

I recommend trying some basic features first (Email campaigns, SMS, Web Pushes) to understand this system, and then you'll be able to fall deeper in its architecture.

**What problems is eSputnik solving and how is that benefiting you?**

With eSputnik we managed to automate our email campaigns to 90% and have optimized the work of our marketing department. We saved a lot of time resource and now can use it more efficiently. 

Thanks to personalized triggered messages we increased our open rates to 17% and now are seeing the stable growth of email conversion rate.

  ### 21. Perfect Email Service Provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** EVADAV L. | Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2020

**What do you like best about eSputnik?**

eSputnik provides deep segmentation features and allows to build flexible automated workflows. Thanks to this functionality and convenient dashboard you'll save a lot of time for launching email and web push campaigns. 

Support team is always available in online chat and via email: with their help, we managed to master AI-powered scenarios and launch our first transactional emails in the shortest possible time.

**What do you dislike about eSputnik?**

Well, there's nothing I dislike about eSputnik. They are a great alternative to the popular ESPs.

**Recommendations to others considering eSputnik:**

Its functionality does not concede to known email marketing services like MailChimp or GetResponse. And finally, it can be integrated with any CRM system via Zapier. You can start with the Optimal Plan and assess all the main system possibilities at the lowest price.

**What problems is eSputnik solving and how is that benefiting you?**

With eSputnik we managed to:

- launch our first triggered campaigns to the new users
- reactivate more than 20% of our old subscribers via push notifications
- increase email open rates by 24%
- redesign most of our newsletters in the shortest time

  ### 22. eSputnik as a email marketing tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mykola K. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2021

**What do you like best about eSputnik?**

This tool is one of the easiest and cheapest on market. It provides a lot of useful functionalities, especially in the free tier.

**What do you dislike about eSputnik?**

The UI of eSputnik is not the best but it's cool in terms of UX - you can easily find whatever you need.

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik was used in an NGO for email marketing and communication with participants. With this tool, we engaged some people to our activities and kept them updated about the news.

  ### 23. Improve your email marketing with eSputnik

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anastasia B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2020

**What do you like best about eSputnik?**

Firstly, eSputnik has a friendly user interface and convenient email builder. You don't have to be email marketing guru to launch your first campaigns. 

Secondly, it's a great omnichannel solution for online stores: you can set up product recommendations on your website or adjust automated triggered campaigns according to the customer's behaviour. Each client will receive personalized email based on his interests. 

Finally, eSputnik offers a lot of deep client segmentation features. That's exactly what professional marketers need in 2020.

**What do you dislike about eSputnik?**

Advanced segmentation manuals seem to be a bit complicated. But finally, thanks to the support team, we managed to launch it the right way.

**What problems is eSputnik solving and how is that benefiting you?**

We managed to improve our email marketing personalization and attract new customers via emails, SMS and push notifications.

Thanks to the triggered messages and improved segments our email open rates increased by 37%. This tactic has had a positive effect on the conversion rates as well.

  ### 24. eSputnik is an innovative platform to manage your marketing projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2021

**What do you like best about eSputnik?**

This marketing automation solution has a complete portfolio of tools that will provide you with all the necessary capabilities to work and simplify all marketing tasks, the great strength of this program is in the tools to develop email marketing campaigns as it has a great editor, you can manage multichannel campaigns, reports, analysis and performance metrics, it has an excellent price-quality ratio and a very smart technical support

**What do you dislike about eSputnik?**

The audience segmentation function is not what you expect in fact the segmentation is almost null, the integrations are scarce is a shame because this could improve this program much more, it is difficult to determine the time to send marketing or promotional content to all your visitors especially if you do not have a previous analysis of the tastes of each of them, it does not have mobile applications and it does not have a free version either

**Recommendations to others considering eSputnik:**

I recommend eSputnik because the B2B cloud hosted marketing automation system is one of the best as the set of professional features and capabilities it offers are very good in relation to other software as it provides many facilities to create content, manage marketing campaigns and measure the performance of them, in other aspects the price quality ratio is great and the technical support provides very smart solutions

**What problems is eSputnik solving and how is that benefiting you?**

We use eSputnik to solve problems in the marketing department, such as creating advertising content for all our audience, the email marketing automation solution that this software has given us has been one of the best things that has happened to us since we can not only create advertising easily for a large number of people if not also measure the performance of each of them once they are active so we can know what we should improve

  ### 25. eSputnik allowed us to create high impact advertising campaigns for our company

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jessenia C. | Gerente de Operações de RH, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2020

**What do you like best about eSputnik?**

It provides an excellent tool to automate the processes concerning our company's digital marketing campaigns, not to mention that the system is provided with a wide variety of templates and resources that facilitate the creation and edition of unpublished and highly creative content for our advertising campaigns.
It has a multi-language system for the creation of our advertising campaigns, which allows us to reach a higher level of people, which translates into greater customer acquisition for our business, thus offering the possibility of increasing our income.
It has an excellent market segmentation tool, which allows us to design strategies aimed at the target audience that we really want to reach.

**What do you dislike about eSputnik?**

It does not allow integration with Facebook Ads, which being a tool widely used by people constitutes a high-value tool to generate greater reach in our digital marketing campaign, since it allows the integration of own resources of social networks for the analysis of our potential clients.
Additionally, there are too many restrictions regarding the size of the content we want to generate.

**What problems is eSputnik solving and how is that benefiting you?**

It was used to carry out the digital marketing campaigns of my business, obtaining favorable results after the implementation of this system, thus allowing high impact advertising campaigns for our company.

  ### 26. eSputnik offers you professional tools to create your marketing campaigns

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2020

**What do you like best about eSputnik?**

eSputnik is an innovative marketing automation solution hosted in the B2C cloud. This software offers a set of tools and professional capabilities that make email marketing a very simple task in many aspects, has a fantastic editor with which you can make really convincing emails and increase your chances, has great capacity for reporting and analysis, reporting on campaigns and to finish an account with powerful segmentation function that will allow you to manage your prospects more effectively

**What do you dislike about eSputnik?**

eSputnik is a software with those collaboration features so it is almost a null solution to work in teams, mobile applications are not available is a pretty important point because it is always quite useful to have these applications, it is extremely difficult to determine exactly the best method to send marketing content to visitors of your digital content especially if you do it manually

**Recommendations to others considering eSputnik:**

eSputnik is a really great option to carry out all your marketing activities and lead tracking, I recommend it for its ease to create emails, its power to create very accurate analysis and reports that are useful to measure the likelihood of a sale and finally its segmentation functions that allow us to achieve more effective and lasting relationships with all our customers

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik has solved one of the most important problems of my organization which is the creation of marketing campaigns, this software has provided us with great features such as the interaction creator, email editor, target segmentation and the power to manage multiple marketing channels, all these features have allowed us to develop truly effective marketing strategies and execute a number of actions that have served to get more sales and opportunities to get many more customers. We are very satisfied with the progress we have made since using eSputnik

  ### 27. Reliable marketing automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Corina L. | PR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2020

**What do you like best about eSputnik?**

I like the variety of features the platform offers. For someone looking to automate marketing across channels and save time, eSputnik is a great choice. It's impressive how many choices you have and how much you can expand your reach thanks to all these features.

On top of that, they have a great support team who's there to guide you anytime you need help.

**What do you dislike about eSputnik?**

So far, I haven't encountered anything I don't like about the platform.

**Recommendations to others considering eSputnik:**

Reliable and complex tool for marketing automation and great support!

**What problems is eSputnik solving and how is that benefiting you?**

Marketing your business across several channels can be challenging. The greatest benefit of using eSputnik is that you get to solve many of these challenges faster -- and stay organized and focused on your goals.

  ### 28. Affordable, convenient, practical

**Rating:** 4.5/5.0 stars

**Reviewed by:** Андрей . | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2020

**What do you like best about eSputnik?**

The most professional resource with a full range of marketing tools - emails, push messages, mobile push notifications, Viber messages, customer segmentation, customization of email scripts and much more

•	statistical modules, 
•	ease of creating emails, 
•	affordable prices compared to competitors,
•	excellent support service.

The service allows you to customize the entire chain of communication with the client, starting with a welcome chain of messages, letters of recommendation and new products, right up to geolocation, cross-platform solutions and additional products for the site.

I especially like the bunch of emails, push notifications, Viber, mobile notifications, personal recommendations. All this cross-platform and omnichannel nature gives, if not fast, but very stable and long-term result, increasing customer loyalty. Everyone is pleased to receive beautiful messages made especially for him.

**What do you dislike about eSputnik?**

Due to the professional level of service, it is necessary to have a broad knowledge of email marketing. Of course, technical support can help and respond quickly. Nothing complicated for the basic level. But in order to solve serious problems, you will have to seek help from the specialists of this service for the complete setting of beautiful and high-quality email campaigns and other solutions.

**What problems is eSputnik solving and how is that benefiting you?**

We decided to set up a complete chain of subscriptions, emails, scripts, scripts, etc. Our ROI in this area has grown by 137% over the year. The number of subscribers exceeded the number of unsubscriptions in a month by 7 times. Our clients receive personal recommendations, notifications, news and promotional offers on all channels convenient for them. 
This is one of the most advanced and professional solution on the market.

  ### 29. Amazing email service and automation capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olga M. | business development director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about eSputnik?**

The whole tool is very convenient and easy to use: you don't have waste time searching for this or that feature in email editor. All frequently used blocks and controls are situated in sight.

Omnichannel approach and automated workflows based on real-time events make eSputnik an irreplaceable assistant in accomplishing your marketing tasks. In addition. artificial Intelligence allows to predict customer behaviour and adapt your campaigns directly to the client's needs. Using this feature you can create great content with deep personalization for your audience.

**What do you dislike about eSputnik?**

I did not find any serious cons. Maybe only one: the pricing plans for web push notifications are not entirely clear.

**Recommendations to others considering eSputnik:**

eSpuntnik can really benefit your business if you look beyond simple email marketing. This is a complete solution for setting up communication with your audience via all channels: emails, SMS, Viber, web and mobile push notifications. Optimal plan is the best way to start.

**What problems is eSputnik solving and how is that benefiting you?**

Thanks to eSpuntnik we were fully aware of the significance of omnichannel marketing and improved our automated workflows. I am convinced that this software can be helpful not only for small, but for large businesses too.

  ### 30. eSputnik is the easiest email automation service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vova C. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2020

**What do you like best about eSputnik?**

"eSputnik is arguably one of the most convenient tool for marketing automation. I love how easy it makes it to build adaptive email templates and manage different blocks in email editor. If you've never launched promotional campaigns and want master email marketing, eSputnik is most likely best way to start.

There are also many interesting things for advanced users: integreation with CRM systems, event-triggered scenarios, mobile push notifications etc. And, of course, there are a lot of ready to use templates and newsletter examples for your help."

**What do you dislike about eSputnik?**

We had some difficulties trying to import our contact database into the service. Fortunately, the problem resolved itself. Overall this tool is good and really effective.

**Recommendations to others considering eSputnik:**

eSputnik is really cheaper than some other similar email systems. As for other advantages of the tool, I would like to highlight:

- a user-friendly interface and simple dashboard
- great library of email templates
- Integration with API

Try it for free to make sure it's great software not only for emailing, but for launching web pushes and social campaigns.

**What problems is eSputnik solving and how is that benefiting you?**

- We improved design of our newsletters and enjoyed working in eSputnik drag and drop editor.

- Thanks to event-triggered scenarious our open rates have increased by 45%. So, we can safely say that deep customer personalization really works and bring amazing results.

- We managed to significantly reduce our marketing costs and save a lot of time after implementation of automated workflows.

  ### 31. Best solution for segmentation and omnichannel campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maryna K. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2020

**What do you like best about eSputnik?**

Most users I see here like eSputnik for its convenient email editor. It is really good, I won't argue. However, very few of them mention its advanced features like dynamic content, data-based recommendations, and personalized triggered messages. All this makes eSputnik professional tool for deep customer segmentation and omnichannel campaigns based on client's behaviour.

Thus, I would break down the myth that this software is only suitable for newbies and small businesses because it has a really great advanced functionality. Add into this mix affordable pricing plans and now you have an ideal solution for managing your marketing workflows.

**What do you dislike about eSputnik?**

We've wasted enough time trying to launch mobile push notifications, but thanks to support team the problem was solved.

**Recommendations to others considering eSputnik:**

eSputnik should not be seen as standard email automation service: it provides a comprehensive solution for сustomer communication management and launching omnichannel campaigns. Carefully examine all its capabilities and you'll see the full power of this software.

**What problems is eSputnik solving and how is that benefiting you?**

We used to keep in touch with our audience mostly via email, but now we take full advantage of omnichannel approach. It allowed us to significantly expand the audience and increase client's engagement. And, sure, personalized content favorably affected our open rates and conversion.

  ### 32. Great experience with eSputnik

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russ U. | Head of Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2020

**What do you like best about eSputnik?**

- can be integrated with Zapier, Google Sheets and Facebook Ads Manager;
- contains plenty of interesting features like multilingual campaigns, mobile pushes, Viber messages, etc.;
- great support services;
- simple and convenient drag and drop editor.

I like how easy it is to create email templates and translate them into other languages. This tool is an ideal solution for email campaigns and web push notifications.

**What do you dislike about eSputnik?**

There is nothing I dislike so far. The software works really well.

**Recommendations to others considering eSputnik:**

eSputnik is a great email automation service for any newbie to start with. It is much cheaper than most other email providers and really flexible.

**What problems is eSputnik solving and how is that benefiting you?**

It allows us to save time on newsletters and push notifications. The tool is distinguished by high deliverability and easy-to-use interface.

  ### 33. Awesome tool for multilingual campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daria  P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2020

**What do you like best about eSputnik?**

There are a lot of things I like about eSputnik system, but primarily I want to highlight three main advantages:

- This tool allows to launch multilingual campaigns and save a lot of time in translation. You can edit emails on different languages just in one template. Furthermore the send language can be determined automatically, because the system takes into account the client’s location and profile.
- Omnichannel technology: with eSputnik we created numerous Email, Viber and SMS campaigns.
- I liked its beautiful and well-designed pre-built templates.

**What do you dislike about eSputnik?**

I didn't notice problems, everything is good for me.

**Recommendations to others considering eSputnik:**

eSputnik is a great marketing automation tool to start your email and SMS campaigns.

**What problems is eSputnik solving and how is that benefiting you?**

We have a lot of clients, which are located in different countries and speak different languages. Thanks to eSputnik we were able to simplify and speed up the interaction with our multilingual audience.

  ### 34. Great software for web push notifications and email campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anastasiya M. | Brand Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2020

**What do you like best about eSputnik?**

There are lots of cool features I like in eSputnik. Primarily it should be mentioned that this system allows to launch advanced and personalized web push notifications at really small price. You can add dynamic content to your web messages. Moreover, they can be compatible with Safari. 

eSputnik will be also convenient tool for beginners looking for an inexpensive email automation service.

**What do you dislike about eSputnik?**

Some parts of the dashboard were not translated into English after sign up. Fortunately, this issue is resolved.

**Recommendations to others considering eSputnik:**

Buying Promo plan you will get web messages for free. It seems the best way to get started with web push notifications. But if your are looking for email campaigns pay attention to the Optimal plan.

**What problems is eSputnik solving and how is that benefiting you?**

We managed to implement omnichannel marketing strategy and attract new clients via emails and push notifications.

  ### 35. eSputnik is everything you need for marketing automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dmitry C. | Chief Marketing Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2020

**What do you like best about eSputnik?**

eSputnik differs from other email automation services in its amazing functionality. Easy-to-handle interface makes it an ideal tool for newbies in email marketing. 

We began with an optimal pricing plan. So, our last Web Push and Viber campaigns brought tangible impact to our conversion and open rates.

**What do you dislike about eSputnik?**

It can't be integrated with Facebook Ads. It would be great to see this option added in the near future.

**Recommendations to others considering eSputnik:**

The optimal pricing plan is the best way to learn all eSputnik features.

**What problems is eSputnik solving and how is that benefiting you?**

1) The attraction of new clients via Viber messages and Web Pushes. 
2) We significantly increased the number of our international clients by using multilingual email campaigns.
3) eSputnik designers helped us to develop a lot of effective and attractive email templates.

  ### 36. User friendly tool for email campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yurii A. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2020

**What do you like best about eSputnik?**

We often use eSputnik to launch email and SMS campaigns in our company. I really like its simplified drag and drop editor with AMP support. In addition, eSputnik team can develop email template in corporate style of your website.

**What do you dislike about eSputnik?**

I didn't found serious disadvantages. Maybe it would be better to add more interesting integrations. Generally, this service met my expectations.

**Recommendations to others considering eSputnik:**

Pay attention to eSputnik if you want to start your first email campaigns the right way. The team of specialists will help you to create an effective email template especially for your purposes.

**What problems is eSputnik solving and how is that benefiting you?**

This year we managed to increase sales via emails thanks to eSputnik. So, it was a great collaboration.

  ### 37. With eSputnik the Email Automation is becoming easier and faster

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liubov Z. | Creative writer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2020

**What do you like best about eSputnik?**

We have been using eSputnik for more than two years and can safely say: this tool includes everything you need to launch your email campaigns the right way. Amazing responsive templates and intuitive editor allow shorten the expenses of time and facilities for the letter structure development. Another significant advantage: eSputnik can be integrated with API.

**What do you dislike about eSputnik?**

Everything has met our expectations. But honestly, some features were hidden in the depths of the interface and I spent some time on searching them all. Anyways, it wasn't a huge issue.

**Recommendations to others considering eSputnik:**

eSputnik is an amazing tool for email deployment and automated workflows. It is a cost-effective email solution for small to medium sized companies.

**What problems is eSputnik solving and how is that benefiting you?**

We significantly improved the communication process with our customers via email. Using all benefits of email list segmentation technique we have made good progress in increasing three times the open rate of newsletters.

  ### 38. The most user-friendly e-mail sending platform I've ever used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zoe P. | Email Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2020

**What do you like best about eSputnik?**

eSputnik meets all my marketing needs when it comes to emails and push notifications. I like the full reporting system of sent email campaigns and analysis of users' activity. The email construction too is very user-friendly as well as the management user cabinet. It makes no difficulties to create the email, upload the users' contacts and manually send the email campaign. As far as I know from our development team there are no issues with connecting to eSputnik's API and set the data transmission from our database to eSputnik.

**What do you dislike about eSputnik?**

There is no notification system about the new release of some content editor's features (though maybe I miss many of them).

**What problems is eSputnik solving and how is that benefiting you?**

eSputnik Support team is always on the touch and helps to solve all issues and difficulties I've turned to them with.

  ### 39. eSputnik for Omnichannel Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denis P. | Head Of Marketing, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2020

**What do you like best about eSputnik?**

I like eSputnik because it is a multi-purpose tool for emailing and internet marketing able to engage your clients not only via Email but through SMS, Viber, Web Push and In-App messengers. Thanks to its reasonable pricing plans eSputnik remains an accessible and intuitive tool for beginners and small businesses in need of web promotion.

**What do you dislike about eSputnik?**

I faced some responsive bugs using email editor. This entailed the loss of time, but I guess it was a temporary problem.

**Recommendations to others considering eSputnik:**

Once you sign up you have 2500 free emails and you can order one free email template for your website that will be made by eSputnik designers. A really great option!

**What problems is eSputnik solving and how is that benefiting you?**

We launched a lot of effective SMS and Viber campaigns to engage the new audience and thereby we succeed to boost our conversion rate in two months.

  ### 40. eSputnik is great service for emailing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Olesya M. | City Chapter Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about eSputnik?**

This tool is very easy to use with an intuitive interface.  it is possible to make up a letter right at the time of its creation and add dynamic content.  the entire database of contacts is stored in the contacts section and it is possible to create groups and subgroups.  there is also a scripting feature that simplifies the work with recipients

**What do you dislike about eSputnik?**

there are restrictions on the size of the content, but it’s understandable why

**Recommendations to others considering eSputnik:**

Let's try, and your like it

**What problems is eSputnik solving and how is that benefiting you?**

I use eSputnik for typesetting letters and for sending and attracting an audience to various events.  All created templates can be stored in separate folders, the letter is automatically modified to a mobile look.  And it also has an editor for AMP letters.  I highly recommend your letters will be bright, dynamic and attractive to recipients.

  ### 41. Great personalization tools and usability 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helga Z. | Chief Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2019

**What do you like best about eSputnik?**

A really flexible and easy-to-use drag & drop editor with all necessary features. Various useful responsive templates helping to develop the correct structure and amazing design of the letter. 

**What do you dislike about eSputnik?**

Contact export is available only in CSV format, but it don't cause serious problem.

**Recommendations to others considering eSputnik:**

eSputnik is a perfect solution for both small businesses and large companies that need to launch a promotional email campaign.

**What problems is eSputnik solving and how is that benefiting you?**

Over the past year our team have increased the efficiency of all email campaigns using eSputnik tools and we saved a lot of time during the marketing strategy development. 

  ### 42. eSputnik is an excellent result oriented software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2019

**What do you like best about eSputnik?**

1) Great email deliverability
2) Advanced segmentation tool helping to create complex segments based on any criterion
3) Minimalist drag & drop editor with useful blocks and parameters
4) Cheap SMS and Viber campaigns

**What do you dislike about eSputnik?**

Limited list of message templates. Hope their numbers will grow.

**Recommendations to others considering eSputnik:**

Try eSputnik free plan at first. It is the best way to see all advantages of this software.

**What problems is eSputnik solving and how is that benefiting you?**

Using eSputnik services we succeed to create effective personalised emails and improve click-through rate of all launched campaigns

  ### 43. Great analytic tools 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate K. | Global Partnership Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about eSputnik?**

Push-notifications, email campaigns, analytics. I have used live chat multiple times, and each time got a response within 2 min! By far the best bang for your buck!


**What do you dislike about eSputnik?**

From last 6 months I am customer of eSputnik and can not find any dislike yet. The price point is excellent!

**What problems is eSputnik solving and how is that benefiting you?**

We have some onboarding campaigns, return clients by abandoned carts emails and inform clients about our new products. They offer really detailed analytics and real-time user activity tracking and monitoring.

  ### 44. Great solutiom

**Rating:** 4.5/5.0 stars

**Reviewed by:** Valeriia K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2020

**What do you like best about eSputnik?**

Excellent integration, timely support and automation at a super level. The ability to build personalized trigger chains.

**What do you dislike about eSputnik?**

I have been using the service for a long time and I have no special comments

**What problems is eSputnik solving and how is that benefiting you?**

Automation. Integration with the services I need. Personalization and AMP

  ### 45. Awesome tool for marketing automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alina M. | Head of Marketing 🇺🇦 🇬🇧, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2019

**What do you like best about eSputnik?**

Detailed reports, a great set of features for email marketer, helpful and fast support, simple interface. 

**What do you dislike about eSputnik?**

Absolutely nothing, my only suggestion would be perhaps a more how-to videos to help people who are beginners in email marketing.

**Recommendations to others considering eSputnik:**

It's a great solution - simple interface with powerful features.

**What problems is eSputnik solving and how is that benefiting you?**

With eSputnik we can reach a larger audience. I also like that I am able to customize so many different things on the email. eSputnik reports are very detailed, so now we can better segment our contact list.  

  ### 46. Flexible email & push service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sophia D. | Sofiia Dmytrenko, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2019

**What do you like best about eSputnik?**

1) email-builder - it's easy to create different templates with interactive elements. even people without html & css knowledge can do this.
2) local customization - we use eSputnik for different markets with different languages and it was always easy to implement.
3) support team - fast and helpful!

**What do you dislike about eSputnik?**

sometimes the service works slow in chrome and can close the tab while editing the template.

**Recommendations to others considering eSputnik:**

Push customization is available for additional price. Viber and sms messages are more expensive than on other services 

**What problems is eSputnik solving and how is that benefiting you?**

- interactive elements in emails that help to keep users involved
- detailed email statistics
- possibility to create target contact groups based on their activity

  ### 47. Automation for eCommerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kostiantyn C. | Mr, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2019

**What do you like best about eSputnik?**

One of the best features of eSputnik is adaptive email editor, we make here our HTMlized emails and they are amazing. Also for us are important opportunities of deep contact base segmentation and web tracking of customer behaviour.

**What do you dislike about eSputnik?**

Sometimes we have issues with new features implementing, but eSputnik has the best support team ever, so we settle all problems really quickly 

**Recommendations to others considering eSputnik:**

If you have not started using this service, you can do it without fear. You can find here everything you need if we talk about e-commerce business: automation and deep integration opportunities, up-to-date statistics and web-tracking tools

**What problems is eSputnik solving and how is that benefiting you?**

We realized that only sending emails is not enough for efficient communication with our customers and subscribers. That’s why we start using omnichannel approach. It is especially important for triggered sequences, for example, Abandoned carts. For us it means that we can reach our subscribers in the most convenient for them way. We just add to our email campaigns web push and text messages. And in the nearest time, as soon as our mobile app will be launched, we are going to start using mobile push in addition to existing channels.

  ### 48. Great email marketing platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elena D. | Country Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2019

**What do you like best about eSputnik?**

The platform offers a lot of great features including advanced segmentation and mobile push notifications. The drag and drop editor is one of the best in all the competitive products. It is a good choice for advanced marketers looking to optimize the cost of communication with clients.

**What do you dislike about eSputnik?**

Some functions are not properly explained, but we quickly resolved that problem in a customer support chat. They are always very helpful. 

**Recommendations to others considering eSputnik:**

It is one of the most feature-reach marketing automation services in the market. 

**What problems is eSputnik solving and how is that benefiting you?**

By analyzing behavioral factors and using the obtained data, we are able to properly segment our customer database and come up with different interaction strategies for each segment.

  ### 49. Robust and user-friendly platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Margaret L. | Chief Marketing Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2019

**What do you like best about eSputnik?**

eSputnik offers the variety of options for sorting contacts, setting up rules and triggers, and performing bulk operations is exceptional. The system is super powerful with many advanced features like cohort analysis, RFM-analysis, dynamics of contact database activity.  Reporting is done well too.

**What do you dislike about eSputnik?**

We have been using eSputnik for years and have no complaints. A great service at a great price.

**Recommendations to others considering eSputnik:**

Highly recommended!

**What problems is eSputnik solving and how is that benefiting you?**

We are using eSputnik for email marketing, sms campaigns and push-notifications. It helps us to create a better visualized and personalized marketing funnel.

  ### 50. Full featured email marketing service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2019

**What do you like best about eSputnik?**

I like in the first place that eSputnik gives us complete control over all aspects of our email marketing campaigns. It provides innovative features such as AMP for emails. Their support works really good, if face any trouble, I can receive an answer almost immediately. 

**What do you dislike about eSputnik?**

They offer not a lot ready-made templates, but I can not say it is a disadvantage in case they will create your own template for free :)

**Recommendations to others considering eSputnik:**

I enjoy using eSputnik, it offers a lot of features and always up to date. Can recommend to all marketers and SMEs.

**What problems is eSputnik solving and how is that benefiting you?**

We are able to automate our email marketing, send follow-up series to our clients. It helps in generating new leads and icreasing sales. 


## eSputnik Discussions
  - [What is eSputnik used for?](https://www.g2.com/discussions/what-is-esputnik-used-for)

- [View eSputnik pricing details and edition comparison](https://www.g2.com/products/esputnik/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+02%3A38%3A56+-0500&secure%5Bsession_id%5D=c63b24c4-bad7-4cd0-93b7-26e032c3fe6a&secure%5Btoken%5D=c5aad6c122f33644cdc37fec71cb4be2d977b3c4d539ce7a93668bf42a5d311e&format=llm_user)
## eSputnik Integrations
  - [Google Cloud BigQuery](https://www.g2.com/products/google-cloud-bigquery/reviews)

## eSputnik Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Campaigns**
- Customize
- Scheduling
- Retarget
- Segmentation
- Triggered Notifications

**Data Sourcing**
- Data Enrichment
- Expandability
- Content Marketing
- Multiple Devices

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Analytics**
- Campaign Performance
- Audience Insights

**Intelligence**
- Marketing Metrics
- Predictive Modeling
- Recommendation Engine

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Optimization**
- A/B Testing
- Personalization
- Rich Notifications
- Integrations

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Agentic AI - Push Notification**
- Autonomous Task Execution
- Adaptive Learning
- Proactive Assistance

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

## Top eSputnik Alternatives
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