eSputnik Reviews & Product Details

eSputnik Overview

What is eSputnik?

eSputnik is a web-based Marketing Automation Service that allows you to manage cross-channel messaging campaigns via Email, SMS, Web Push, Viber and other instant messengers. Features for advanced eCommerce projects: - dynamic content depending on stock availability, geo, browsing history or by feed - conditional dynamic blocks targeted on additional data enrichment - dynamic message content queue prioritization based on previous behavior - messaging frequency control - high server/ip reputation for inbox deliverability - ​​high delivery speed for flash sales

eSputnik Details
Website
Languages Supported
English, Russian, Ukrainian
Product Description

eSputnik is a web-based marketing automation service designed to allow users to manage cross-channel messaging campaigns via Email, SMS, Web Push, Viber and other instant messengers.


Seller Details
Seller
eSputnik
Company Website
Year Founded
2013
HQ Location
Newark, DE
Twitter
@eSputnikApp
339 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
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eSputnik Screenshots

eSputnik Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

eSputnik provides deep segmentation features and allows to build flexible automated workflows. Thanks to this functionality and convenient dashboard you'll save a lot of time for launching email and web push campaigns.

Support team is always available in online chat and via email: with their help, we managed to master AI-powered scenarios and launch our first transactional emails in the shortest possible time. Review collected by and hosted on G2.com.

What do you dislike?

Well, there's nothing I dislike about eSputnik. They are a great alternative to the popular ESPs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its functionality does not concede to known email marketing services like MailChimp or GetResponse. And finally, it can be integrated with any CRM system via Zapier. You can start with the Optimal Plan and assess all the main system possibilities at the lowest price. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With eSputnik we managed to:

- launch our first triggered campaigns to the new users

- reactivate more than 20% of our old subscribers via push notifications

- increase email open rates by 24%

- redesign most of our newsletters in the shortest time Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Firstly, eSputnik has a friendly user interface and convenient email builder. You don't have to be email marketing guru to launch your first campaigns.

Secondly, it's a great omnichannel solution for online stores: you can set up product recommendations on your website or adjust automated triggered campaigns according to the customer's behaviour. Each client will receive personalized email based on his interests.

Finally, eSputnik offers a lot of deep client segmentation features. That's exactly what professional marketers need in 2020. Review collected by and hosted on G2.com.

What do you dislike?

Advanced segmentation manuals seem to be a bit complicated. But finally, thanks to the support team, we managed to launch it the right way. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We managed to improve our email marketing personalization and attract new customers via emails, SMS and push notifications.

Thanks to the triggered messages and improved segments our email open rates increased by 37%. This tactic has had a positive effect on the conversion rates as well. Review collected by and hosted on G2.com.

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Gerente de Operações de RH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It provides an excellent tool to automate the processes concerning our company's digital marketing campaigns, not to mention that the system is provided with a wide variety of templates and resources that facilitate the creation and edition of unpublished and highly creative content for our advertising campaigns.

It has a multi-language system for the creation of our advertising campaigns, which allows us to reach a higher level of people, which translates into greater customer acquisition for our business, thus offering the possibility of increasing our income.

It has an excellent market segmentation tool, which allows us to design strategies aimed at the target audience that we really want to reach. Review collected by and hosted on G2.com.

What do you dislike?

It does not allow integration with Facebook Ads, which being a tool widely used by people constitutes a high-value tool to generate greater reach in our digital marketing campaign, since it allows the integration of own resources of social networks for the analysis of our potential clients.

Additionally, there are too many restrictions regarding the size of the content we want to generate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It was used to carry out the digital marketing campaigns of my business, obtaining favorable results after the implementation of this system, thus allowing high impact advertising campaigns for our company. Review collected by and hosted on G2.com.

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UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

eSputnik is an innovative marketing automation solution hosted in the B2C cloud. This software offers a set of tools and professional capabilities that make email marketing a very simple task in many aspects, has a fantastic editor with which you can make really convincing emails and increase your chances, has great capacity for reporting and analysis, reporting on campaigns and to finish an account with powerful segmentation function that will allow you to manage your prospects more effectively Review collected by and hosted on G2.com.

What do you dislike?

eSputnik is a software with those collaboration features so it is almost a null solution to work in teams, mobile applications are not available is a pretty important point because it is always quite useful to have these applications, it is extremely difficult to determine exactly the best method to send marketing content to visitors of your digital content especially if you do it manually Review collected by and hosted on G2.com.

Recommendations to others considering the product:

eSputnik is a really great option to carry out all your marketing activities and lead tracking, I recommend it for its ease to create emails, its power to create very accurate analysis and reports that are useful to measure the likelihood of a sale and finally its segmentation functions that allow us to achieve more effective and lasting relationships with all our customers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

eSputnik has solved one of the most important problems of my organization which is the creation of marketing campaigns, this software has provided us with great features such as the interaction creator, email editor, target segmentation and the power to manage multiple marketing channels, all these features have allowed us to develop truly effective marketing strategies and execute a number of actions that have served to get more sales and opportunities to get many more customers. We are very satisfied with the progress we have made since using eSputnik Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like the variety of features the platform offers. For someone looking to automate marketing across channels and save time, eSputnik is a great choice. It's impressive how many choices you have and how much you can expand your reach thanks to all these features.

On top of that, they have a great support team who's there to guide you anytime you need help. Review collected by and hosted on G2.com.

What do you dislike?

So far, I haven't encountered anything I don't like about the platform. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Reliable and complex tool for marketing automation and great support! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Marketing your business across several channels can be challenging. The greatest benefit of using eSputnik is that you get to solve many of these challenges faster -- and stay organized and focused on your goals. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The most professional resource with a full range of marketing tools - emails, push messages, mobile push notifications, Viber messages, customer segmentation, customization of email scripts and much more

• statistical modules,

• ease of creating emails,

• affordable prices compared to competitors,

• excellent support service.

The service allows you to customize the entire chain of communication with the client, starting with a welcome chain of messages, letters of recommendation and new products, right up to geolocation, cross-platform solutions and additional products for the site.

I especially like the bunch of emails, push notifications, Viber, mobile notifications, personal recommendations. All this cross-platform and omnichannel nature gives, if not fast, but very stable and long-term result, increasing customer loyalty. Everyone is pleased to receive beautiful messages made especially for him. Review collected by and hosted on G2.com.

What do you dislike?

Due to the professional level of service, it is necessary to have a broad knowledge of email marketing. Of course, technical support can help and respond quickly. Nothing complicated for the basic level. But in order to solve serious problems, you will have to seek help from the specialists of this service for the complete setting of beautiful and high-quality email campaigns and other solutions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We decided to set up a complete chain of subscriptions, emails, scripts, scripts, etc. Our ROI in this area has grown by 137% over the year. The number of subscribers exceeded the number of unsubscriptions in a month by 7 times. Our clients receive personal recommendations, notifications, news and promotional offers on all channels convenient for them.

This is one of the most advanced and professional solution on the market. Review collected by and hosted on G2.com.

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business development director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The whole tool is very convenient and easy to use: you don't have waste time searching for this or that feature in email editor. All frequently used blocks and controls are situated in sight.

Omnichannel approach and automated workflows based on real-time events make eSputnik an irreplaceable assistant in accomplishing your marketing tasks. In addition. artificial Intelligence allows to predict customer behaviour and adapt your campaigns directly to the client's needs. Using this feature you can create great content with deep personalization for your audience. Review collected by and hosted on G2.com.

What do you dislike?

I did not find any serious cons. Maybe only one: the pricing plans for web push notifications are not entirely clear. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

eSpuntnik can really benefit your business if you look beyond simple email marketing. This is a complete solution for setting up communication with your audience via all channels: emails, SMS, Viber, web and mobile push notifications. Optimal plan is the best way to start. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thanks to eSpuntnik we were fully aware of the significance of omnichannel marketing and improved our automated workflows. I am convinced that this software can be helpful not only for small, but for large businesses too. Review collected by and hosted on G2.com.

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Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

"eSputnik is arguably one of the most convenient tool for marketing automation. I love how easy it makes it to build adaptive email templates and manage different blocks in email editor. If you've never launched promotional campaigns and want master email marketing, eSputnik is most likely best way to start.

There are also many interesting things for advanced users: integreation with CRM systems, event-triggered scenarios, mobile push notifications etc. And, of course, there are a lot of ready to use templates and newsletter examples for your help." Review collected by and hosted on G2.com.

What do you dislike?

We had some difficulties trying to import our contact database into the service. Fortunately, the problem resolved itself. Overall this tool is good and really effective. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

eSputnik is really cheaper than some other similar email systems. As for other advantages of the tool, I would like to highlight:

- a user-friendly interface and simple dashboard

- great library of email templates

- Integration with API

Try it for free to make sure it's great software not only for emailing, but for launching web pushes and social campaigns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- We improved design of our newsletters and enjoyed working in eSputnik drag and drop editor.

- Thanks to event-triggered scenarious our open rates have increased by 45%. So, we can safely say that deep customer personalization really works and bring amazing results.

- We managed to significantly reduce our marketing costs and save a lot of time after implementation of automated workflows. Review collected by and hosted on G2.com.

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Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Most users I see here like eSputnik for its convenient email editor. It is really good, I won't argue. However, very few of them mention its advanced features like dynamic content, data-based recommendations, and personalized triggered messages. All this makes eSputnik professional tool for deep customer segmentation and omnichannel campaigns based on client's behaviour.

Thus, I would break down the myth that this software is only suitable for newbies and small businesses because it has a really great advanced functionality. Add into this mix affordable pricing plans and now you have an ideal solution for managing your marketing workflows. Review collected by and hosted on G2.com.

What do you dislike?

We've wasted enough time trying to launch mobile push notifications, but thanks to support team the problem was solved. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

eSputnik should not be seen as standard email automation service: it provides a comprehensive solution for сustomer communication management and launching omnichannel campaigns. Carefully examine all its capabilities and you'll see the full power of this software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We used to keep in touch with our audience mostly via email, but now we take full advantage of omnichannel approach. It allowed us to significantly expand the audience and increase client's engagement. And, sure, personalized content favorably affected our open rates and conversion. Review collected by and hosted on G2.com.

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Head Of Growth
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

- can be integrated with Zapier, Google Sheets and Facebook Ads Manager;

- contains plenty of interesting features like multilingual campaigns, mobile pushes, Viber messages, etc.;

- great support services;

- simple and convenient drag and drop editor.

I like how easy it is to create email templates and translate them into other languages. This tool is an ideal solution for email campaigns and web push notifications. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I dislike so far. The software works really well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

eSputnik is a great email automation service for any newbie to start with. It is much cheaper than most other email providers and really flexible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows us to save time on newsletters and push notifications. The tool is distinguished by high deliverability and easy-to-use interface. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

There are a lot of things I like about eSputnik system, but primarily I want to highlight three main advantages:

- This tool allows to launch multilingual campaigns and save a lot of time in translation. You can edit emails on different languages just in one template. Furthermore the send language can be determined automatically, because the system takes into account the client’s location and profile.

- Omnichannel technology: with eSputnik we created numerous Email, Viber and SMS campaigns.

- I liked its beautiful and well-designed pre-built templates. Review collected by and hosted on G2.com.

What do you dislike?

I didn't notice problems, everything is good for me. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

eSputnik is a great marketing automation tool to start your email and SMS campaigns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a lot of clients, which are located in different countries and speak different languages. Thanks to eSputnik we were able to simplify and speed up the interaction with our multilingual audience. Review collected by and hosted on G2.com.

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Brand Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

There are lots of cool features I like in eSputnik. Primarily it should be mentioned that this system allows to launch advanced and personalized web push notifications at really small price. You can add dynamic content to your web messages. Moreover, they can be compatible with Safari.

eSputnik will be also convenient tool for beginners looking for an inexpensive email automation service. Review collected by and hosted on G2.com.

What do you dislike?

Some parts of the dashboard were not translated into English after sign up. Fortunately, this issue is resolved. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Buying Promo plan you will get web messages for free. It seems the best way to get started with web push notifications. But if your are looking for email campaigns pay attention to the Optimal plan. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We managed to implement omnichannel marketing strategy and attract new clients via emails and push notifications. Review collected by and hosted on G2.com.

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Chief Marketing Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

eSputnik differs from other email automation services in its amazing functionality. Easy-to-handle interface makes it an ideal tool for newbies in email marketing.

We began with an optimal pricing plan. So, our last Web Push and Viber campaigns brought tangible impact to our conversion and open rates. Review collected by and hosted on G2.com.

What do you dislike?

It can't be integrated with Facebook Ads. It would be great to see this option added in the near future. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The optimal pricing plan is the best way to learn all eSputnik features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1) The attraction of new clients via Viber messages and Web Pushes.

2) We significantly increased the number of our international clients by using multilingual email campaigns.

3) eSputnik designers helped us to develop a lot of effective and attractive email templates. Review collected by and hosted on G2.com.

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Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We often use eSputnik to launch email and SMS campaigns in our company. I really like its simplified drag and drop editor with AMP support. In addition, eSputnik team can develop email template in corporate style of your website. Review collected by and hosted on G2.com.

What do you dislike?

I didn't found serious disadvantages. Maybe it would be better to add more interesting integrations. Generally, this service met my expectations. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Pay attention to eSputnik if you want to start your first email campaigns the right way. The team of specialists will help you to create an effective email template especially for your purposes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This year we managed to increase sales via emails thanks to eSputnik. So, it was a great collaboration. Review collected by and hosted on G2.com.

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Creative writer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We have been using eSputnik for more than two years and can safely say: this tool includes everything you need to launch your email campaigns the right way. Amazing responsive templates and intuitive editor allow shorten the expenses of time and facilities for the letter structure development. Another significant advantage: eSputnik can be integrated with API. Review collected by and hosted on G2.com.

What do you dislike?

Everything has met our expectations. But honestly, some features were hidden in the depths of the interface and I spent some time on searching them all. Anyways, it wasn't a huge issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

eSputnik is an amazing tool for email deployment and automated workflows. It is a cost-effective email solution for small to medium sized companies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We significantly improved the communication process with our customers via email. Using all benefits of email list segmentation technique we have made good progress in increasing three times the open rate of newsletters. Review collected by and hosted on G2.com.

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Email Marketing Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

eSputnik meets all my marketing needs when it comes to emails and push notifications. I like the full reporting system of sent email campaigns and analysis of users' activity. The email construction too is very user-friendly as well as the management user cabinet. It makes no difficulties to create the email, upload the users' contacts and manually send the email campaign. As far as I know from our development team there are no issues with connecting to eSputnik's API and set the data transmission from our database to eSputnik. Review collected by and hosted on G2.com.

What do you dislike?

There is no notification system about the new release of some content editor's features (though maybe I miss many of them). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

eSputnik Support team is always on the touch and helps to solve all issues and difficulties I've turned to them with. Review collected by and hosted on G2.com.

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Head Of Marketing
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

I like eSputnik because it is a multi-purpose tool for emailing and internet marketing able to engage your clients not only via Email but through SMS, Viber, Web Push and In-App messengers. Thanks to its reasonable pricing plans eSputnik remains an accessible and intuitive tool for beginners and small businesses in need of web promotion. Review collected by and hosted on G2.com.

What do you dislike?

I faced some responsive bugs using email editor. This entailed the loss of time, but I guess it was a temporary problem. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Once you sign up you have 2500 free emails and you can order one free email template for your website that will be made by eSputnik designers. A really great option! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We launched a lot of effective SMS and Viber campaigns to engage the new audience and thereby we succeed to boost our conversion rate in two months. Review collected by and hosted on G2.com.

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City Chapter Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

This tool is very easy to use with an intuitive interface. it is possible to make up a letter right at the time of its creation and add dynamic content. the entire database of contacts is stored in the contacts section and it is possible to create groups and subgroups. there is also a scripting feature that simplifies the work with recipients Review collected by and hosted on G2.com.

What do you dislike?

there are restrictions on the size of the content, but it’s understandable why Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Let's try, and your like it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use eSputnik for typesetting letters and for sending and attracting an audience to various events. All created templates can be stored in separate folders, the letter is automatically modified to a mobile look. And it also has an editor for AMP letters. I highly recommend your letters will be bright, dynamic and attractive to recipients. Review collected by and hosted on G2.com.

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Chief Marketing Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

A really flexible and easy-to-use drag & drop editor with all necessary features. Various useful responsive templates helping to develop the correct structure and amazing design of the letter. Review collected by and hosted on G2.com.

What do you dislike?

Contact export is available only in CSV format, but it don't cause serious problem. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

eSputnik is a perfect solution for both small businesses and large companies that need to launch a promotional email campaign. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Over the past year our team have increased the efficiency of all email campaigns using eSputnik tools and we saved a lot of time during the marketing strategy development. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

1) Great email deliverability

2) Advanced segmentation tool helping to create complex segments based on any criterion

3) Minimalist drag & drop editor with useful blocks and parameters

4) Cheap SMS and Viber campaigns Review collected by and hosted on G2.com.

What do you dislike?

Limited list of message templates. Hope their numbers will grow. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try eSputnik free plan at first. It is the best way to see all advantages of this software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using eSputnik services we succeed to create effective personalised emails and improve click-through rate of all launched campaigns Review collected by and hosted on G2.com.

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Global Partnership Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Push-notifications, email campaigns, analytics. I have used live chat multiple times, and each time got a response within 2 min! By far the best bang for your buck! Review collected by and hosted on G2.com.

What do you dislike?

From last 6 months I am customer of eSputnik and can not find any dislike yet. The price point is excellent! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have some onboarding campaigns, return clients by abandoned carts emails and inform clients about our new products. They offer really detailed analytics and real-time user activity tracking and monitoring. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Excellent integration, timely support and automation at a super level. The ability to build personalized trigger chains. Review collected by and hosted on G2.com.

What do you dislike?

I have been using the service for a long time and I have no special comments Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Automation. Integration with the services I need. Personalization and AMP Review collected by and hosted on G2.com.

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Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Detailed reports, a great set of features for email marketer, helpful and fast support, simple interface. Review collected by and hosted on G2.com.

What do you dislike?

Absolutely nothing, my only suggestion would be perhaps a more how-to videos to help people who are beginners in email marketing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great solution - simple interface with powerful features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With eSputnik we can reach a larger audience. I also like that I am able to customize so many different things on the email. eSputnik reports are very detailed, so now we can better segment our contact list. Review collected by and hosted on G2.com.

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Sofiia Dmytrenko
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

1) email-builder - it's easy to create different templates with interactive elements. even people without html & css knowledge can do this.

2) local customization - we use eSputnik for different markets with different languages and it was always easy to implement.

3) support team - fast and helpful! Review collected by and hosted on G2.com.

What do you dislike?

sometimes the service works slow in chrome and can close the tab while editing the template. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Push customization is available for additional price. Viber and sms messages are more expensive than on other services Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- interactive elements in emails that help to keep users involved

- detailed email statistics

- possibility to create target contact groups based on their activity Review collected by and hosted on G2.com.

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Mr
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

One of the best features of eSputnik is adaptive email editor, we make here our HTMlized emails and they are amazing. Also for us are important opportunities of deep contact base segmentation and web tracking of customer behaviour. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes we have issues with new features implementing, but eSputnik has the best support team ever, so we settle all problems really quickly Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have not started using this service, you can do it without fear. You can find here everything you need if we talk about e-commerce business: automation and deep integration opportunities, up-to-date statistics and web-tracking tools Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We realized that only sending emails is not enough for efficient communication with our customers and subscribers. That’s why we start using omnichannel approach. It is especially important for triggered sequences, for example, Abandoned carts. For us it means that we can reach our subscribers in the most convenient for them way. We just add to our email campaigns web push and text messages. And in the nearest time, as soon as our mobile app will be launched, we are going to start using mobile push in addition to existing channels. Review collected by and hosted on G2.com.

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Do you work for eSputnik?