---
title: TrueLoyal Reviews
meta_title: 'TrueLoyal Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 159 reviews by the users' company size, role or industry
  to find out how TrueLoyal works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 159
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Demand Generation
  url: https://www.g2.com/categories/demand-generation
---

# TrueLoyal Reviews
**Vendor:** TrueLoyal  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 159
## About TrueLoyal
Loyalty isn’t a strategy or a program — it’s earned through experience. TrueLoyal helps brands turn consumer engagement into loyalty and measurable business growth. The platform enables brands to create experiences that encourage participation, strengthen relationships, and reward meaningful consumer actions. By combining loyalty programs, fan communities, gamification, and consumer-generated content (UGC), TrueLoyal helps brands engage their audiences in ways that go beyond simple transactions. These experiences don’t just deepen relationships with existing customers — they also help attract new ones. When engaged consumers share content, participate in communities, and advocate for brands they love, they naturally influence and convert new audiences through trusted peer voices. TrueLoyal connects these experiences across both digital and offline touchpoints. With built-in receipt scanning technology, brands can capture in-store and online purchase activity to gain a more complete view of how consumers interact with their brand. By bringing engagement, participation, and loyalty together, TrueLoyal helps brands drive repeat purchase, influence key behaviors, deepen customer relationships, and acquire new consumers through authentic advocacy.



## TrueLoyal Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of TrueLoyal, enjoying seamless onboarding and intuitive navigation for their programs. (7 reviews)
- Users appreciate the **excellent customer support** from TrueLoyal, especially for onboarding and quick response times. (5 reviews)
- Users love the **customer rewards system** of TrueLoyal, appreciating its simplicity and effective navigation. (5 reviews)
- Users highlight the **setup ease** of TrueLoyal, enjoying a seamless onboarding and customization experience. (4 reviews)
- Users love the **loyalty-based rewards** of TrueLoyal, maximizing engagement and tailoring programs to their unique needs. (3 reviews)
- Affordable (2 reviews)
- Easy Setup (2 reviews)
- Users value the **immediate responsiveness** of TrueLoyal, facilitating community engagement and insightful data-driven decisions. (2 reviews)
- Helpful (2 reviews)
- Loyalty Programs (2 reviews)

**What users dislike:**

- Users experience **bug issues** that hinder usability and can make navigation challenging within TrueLoyal. (2 reviews)
- Users face **integration issues** with TrueLoyal, struggling to connect seamlessly with platforms like Facebook and YouTube. (2 reviews)
- Users face **lack of integrations** , making it challenging to connect TrueLoyal with other essential platforms like Facebook and YouTube. (2 reviews)
- Users find **poor usability** in TrueLoyal, citing an outdated interface and limited functionalities that complicate usage. (2 reviews)
- Users find **technical issues** frustrating, particularly with outdated interface and challenging integrations with other platforms. (2 reviews)
- Usage Difficulty (2 reviews)
- Users express frustration with **communication delays** when waiting for rewards, impacting their overall experience with TrueLoyal. (1 reviews)
- Content Management (1 reviews)
- Expensive (1 reviews)
- Users feel that TrueLoyal’s **limited customization options** hinder their ability to tailor the product to their needs. (1 reviews)

## TrueLoyal Reviews
  ### 1. Extremely Helpful Team and a Breeze to Implement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jenny T. | Senior Marketing Manager/Director of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about TrueLoyal?**

They have been extremely helpful along the entire process. Sometimes after the initial salesperson leaves the chat, things go downhill. That has not been my experience at all. They want your program to be successful and have helped out to integrate the program everywhere possible and to make it as easy to use as possible. Implementation has been a breeze and I can't wait to see what this does for our company.

**What do you dislike about TrueLoyal?**

You need some tech experience to implement, but we do have someone that can do that for us. If you don't have someone, it might be a little more difficult. Not sure how much they would assist you on that side of things.

**What problems is TrueLoyal solving and how is that benefiting you?**

We want to keep consumers coming back to our site more frequently and purchasing more. This will help us do that.

  ### 2. Effective Loyalty Solution with Minor Integration Glitches

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abdullah A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about TrueLoyal?**

I really like how trueLoyal solved the integration issue with our POS systems, allowing our customers to redeem their points both in our online and offline stores. I also appreciate the birthday points feature, as well as all the features that make our customers feel remembered and valued. The initial setup was good.

**What do you dislike about TrueLoyal?**

The issue is with customers who log in to our online store using their Apple ID. The platform doesn't recognize them, so they don't receive points after making a purchase. There should be an improvement so the platform can add points to users who use Apple ID, by crediting the points after the user provides us with their email.

**What problems is TrueLoyal solving and how is that benefiting you?**

trueLoyal resolved our POS integration issue, letting customers redeem points online and offline, enhancing their loyalty perception.

  ### 3. Easy to Use with Fast, Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about TrueLoyal?**

I like that I can contact someone right away whenever I have an issue, and that the platform is easy to use.

**What do you dislike about TrueLoyal?**

There aren’t enough options to filter or customize what I’m seeing. For example, it would be helpful if I could sort customers based on their available points, redeemed points, and expired points, as well as see what they redeemed. I’d also like to be able to identify which customers are spending less with us.

**What problems is TrueLoyal solving and how is that benefiting you?**

I don’t think we’ve reached the full potential of using the software as effectively as we could to attract customers yet. I can’t really give a complete answer right now, but it’s something we’re actively working on, and I expect True Loyal to be a significant part of that going forward.

  ### 4. TrueLoyal: Easy Onboarding, Great Support, and Competitive Pricing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan S. | Manager of Consumer Loyalty and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2026

**What do you like best about TrueLoyal?**

TrueLoyal offers an easy-to-use platform and great customer service, all at a competitive price. They made our onboarding process easy even on a tight schedule. We were able to transition our data without any issues. We have an account lead and frequent touch bases to make sure we are able to set strategy and reach our goals.

**What do you dislike about TrueLoyal?**

We can create our own custom activities, however the integration with other platforms is difficult, like sharing on Facebook and Pinterest. There is not currently an integration with YouTube.

**What problems is TrueLoyal solving and how is that benefiting you?**

TrueLoyal offers both loyalty and advocacy features! We are looking forward to diving into the user generated content capabilities to better engage with our members.

  ### 5. Unparalleled Collaboration and Creative Problem Solving from True Loyal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about TrueLoyal?**

The team performance and collaboration is unparalleled.  Unlike other agencies, they are flexible to our needs and very timely with deliverables.  The True Loyal team is very active in creative problem solving and ideas to make our unique brand offerings more impactful and deliver higher conversion.

**What do you dislike about TrueLoyal?**

I would really like to see more data metrics that we can share per influencer social post performance like collective impressions, views, likes and comments as some of our other agencies provide.

**What problems is TrueLoyal solving and how is that benefiting you?**

Our team helps us grow with our needs to match changes in the various environments.  They are flexible when needed and help us with creative, out-of-the box solutions.

  ### 6. Simple, Seamless Integration into Existing Platforms

**Rating:** 5.0/5.0 stars

**Reviewed by:** PG S. | Managing Editor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about TrueLoyal?**

Simplicity and ease of integration into existing platforms, like a mobile App

**What do you dislike about TrueLoyal?**

Some of the reports can be more detailed

**What problems is TrueLoyal solving and how is that benefiting you?**

Helping us engage our clients and manage our loyalty programme. It has moved our business from being transactional to being engaging

  ### 7. Insightful Customer Success, but List-Cleaning Guidance Needs Work

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about TrueLoyal?**

Insightful customer success team. Creating ideas to improve customer engagement.

**What do you dislike about TrueLoyal?**

Cost increases and pricing model is difficult to gauge. Limited guidance on list cleaning old profiles to maintain cost effective program.

**What problems is TrueLoyal solving and how is that benefiting you?**

Managing loyalty points.

  ### 8. Did not generate nearly the amount of promised reviews;

**Rating:** 0.0/5.0 stars

**Reviewed by:** Brandon L. | Digital Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about TrueLoyal?**

Was fairly easy to set up with their team

**What do you dislike about TrueLoyal?**

We paid for 350 samples to be sent out and only got around 60 reviews.

**What problems is TrueLoyal solving and how is that benefiting you?**

Gave us UGC content and reviews for our product pages.

  ### 9. Proactive and responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael K. | Director of Business Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about TrueLoyal?**

The Zinrelo team has been very response and proactive in their service to us.  The platform is easy to work with, install and customize

**What do you dislike about TrueLoyal?**

The limitations we have found come from the integration we have with Zinrelo and NetSuite

**What problems is TrueLoyal solving and how is that benefiting you?**

We use rewards to keep and grow our customer base.  We have also created a Free Shipping program around Zinrelo rewards

**Official Response from Mihir Barve:**

> Thank you for the great review Micheal!

  ### 10. Online Pet Food Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about TrueLoyal?**

I like that Zinrelo is easy to navigate and use for our rewards program. The presets create an easy outline for a business to take what is provided and go from there.

**What do you dislike about TrueLoyal?**

I wish there were more video tutorials. There are a lot of resources, but having visual/video tutorials do make the initial familiarization of the program MUCH easier.

**Recommendations to others considering TrueLoyal:**

We have appreciated all the help that Sid has given us and continues to give us as we have begun to integrate this with our company! Thank you, Sid.

**What problems is TrueLoyal solving and how is that benefiting you?**

None that I can think of.

**Official Response from Mihir Barve:**

> Thank you for your great review. We will work on the video tutorials you have suggested. 


  ### 11. My Experience with Zinrelo Loyalty Rewards Platform

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about TrueLoyal?**

What I love most about Zinrelo is how straightforward it is to use. Setting up loyalty rewards is super easy, and the customization options mean I can tailor it exactly to fit my brand. Plus, the analytics are super insightful, letting me see what’s working and where I can improve. 

It feels like a complete package that’s genuinely designed to help me keep my customers coming back.

**What do you dislike about TrueLoyal?**

One thing I find challenging about the Zinrelo Loyalty Rewards Platform is that it can feel a bit overwhelming at first, with so many features and settings to navigate.

**What problems is TrueLoyal solving and how is that benefiting you?**

It’s helping me grow customer lifetime value without needing to constantly focus on new customer acquisition.

**Official Response from Mihir Barve:**

> Thank you for your the review. Our platform provides great flexibiilty and features to be able to tackle the new industry challeges. In case you feel overwhelmed, I would request you to reach out to our customer success teams who would be more than happy to assist you. 

  ### 12. Good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dhritiman C. | Associate Product Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2024

**What do you like best about TrueLoyal?**

Getting the rewards on the basis of your loyalty

**What do you dislike about TrueLoyal?**

sometimes there is a delay in receiving any reward that is very frustrating due to their policy

**What problems is TrueLoyal solving and how is that benefiting you?**

To manage customer loyalty programs which is useful to share rewards with customers and then see their reaction on the same

  ### 13. A commitment to better life.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ricky D. | Dropship Asset and onboarding coordinator , Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about TrueLoyal?**

It allows businesses to tailor rewards programs to fit their unique needs, enhancing customer engagement. The data analytics feature also provides valuable insights into customer behavior, helping companies optimize their strategies.

**What do you dislike about TrueLoyal?**

I don't like few things which are

- complexity 
- pricing structure for smaller business

**What problems is TrueLoyal solving and how is that benefiting you?**

It has a keen scope of benefits and those are:

- customer Retention
- Engagement

**Official Response from Mihir Barve:**

> Thank you for your feedback on the Zinrelo Loyalty Rewards Platform!

We’re thrilled to hear that you appreciate the customization options and the data analytics features. It’s great to know these have been beneficial in tailoring your rewards program and optimizing customer engagement!

We also value your input regarding the platform's complexity and pricing. The platform is designed with robust features to ensure businesses like yours have the flexibility to craft truly unique and impactful loyalty programs. We understand that with the flexibility and range of options comes a certain level of complexity.

Regarding the pricing, Zinrelo is designed with flexibility in mind through a pay-as-you-need model. This approach allows businesses of all sizes to scale their loyalty programs in a way that aligns with their current needs and budget, so you only invest in the features and scale you require at any given time. We’re constantly working to ensure this model remains accessible and valuable for businesses, no matter their size or growth stage.

  ### 14. 48% increase in repeat purchases

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ashutosh S. | Paid Social Campaign Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about TrueLoyal?**

We love how zinrelo recommend us the potential areas to increase revenue for our business

**What do you dislike about TrueLoyal?**

It been only a few months and so far don't see any flaws but will definitely let you know if I came across any

**What problems is TrueLoyal solving and how is that benefiting you?**

It helps in driving repeated purchase on our platform

**Official Response from Mihir Barve:**

> Thanks for a great review Ashutosh!

  ### 15. Finest in the Loyalty based platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravu B. | Lead Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2024

**What do you like best about TrueLoyal?**

What I like a most about this platform is that, It is User's friendly platform as it provides benefits & rewards to the users.

**What do you dislike about TrueLoyal?**

What I have observed as an user is that it has Limited customization options.

**What problems is TrueLoyal solving and how is that benefiting you?**

Invloves in Data driven insights & Referral programs.

**Official Response from Mihir Barve:**

> Thanks for a 5-star review Ravu!

  ### 16. I like because this is the loyalty based platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Payal P. | Social media marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about TrueLoyal?**

The best part of this platform is to provides rewards to the customers

**What do you dislike about TrueLoyal?**

User interface is not that much good, may slightly outdated than the other platforms

**What problems is TrueLoyal solving and how is that benefiting you?**

Increasing customer engagement

**Official Response from Mihir Barve:**

> Thank you for your valuable feedback! We’re delighted to hear that you appreciate the rewards feature of the Zinrelo Loyalty Rewards Platform. Ensuring that our platform effectively enhances customer engagement is a top priority for us, and it’s great to know it’s making a positive impact.

We also appreciate your input regarding the user interface. We’re actively working on improvements to make our interface even more user-friendly and visually up-to-date. Your feedback is instrumental in helping us enhance the experience for all users, and we’re committed to continuous improvements in this area. 

  ### 17. Zinrello A++

**Rating:** 5.0/5.0 stars

**Reviewed by:** Doug H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2023

**What do you like best about TrueLoyal?**

Ease of use and the program is very intuitive! Customer service is excellent and anytime I had a question about something, a simple email, and they would respond very quickly.

**What do you dislike about TrueLoyal?**

I don't dislike anything on the software actually. It's been very easy to use right from the start. Integration into our Miva platform was extremely simple and had no issues.

**What problems is TrueLoyal solving and how is that benefiting you?**

Tracking points and analyzing user data is straightforward! Running campaigns and going through what customers are using on our rewards program couldn't be any simplier!

**Official Response from Mihir Barve:**

> Thanks for the great review Doug! It is a pleasure to work with you and your team. 

  ### 18. Easy To Use Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Grant D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about TrueLoyal?**

Great customer service! Our rep Paul is awesome. Very responsive. Easy to use platform.

**What do you dislike about TrueLoyal?**

Pricy & sometimes can be slow to get to the bottom of tech issues but they ALWAYS work diligently to help. These issues are VERY few and far between!

**What problems is TrueLoyal solving and how is that benefiting you?**

Zinrelo helps us easily give our return customers added value for their frequent purchases! True VIP treatment.

**Official Response from Mihir Barve:**

> Thank you for your review Grant! We are always happy to work with our customers and we will work towards making your experience smooth so you do not have to face any issues. 

  ### 19. Zinrelo Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pat S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about TrueLoyal?**

Ease of use and friendly UI. It's very intuitive

**What do you dislike about TrueLoyal?**

Haven't really encountered many downsides. There are a few errors thrown in NetSuite, but these have more to do with recent NetSuite changes and don't impact performance or functionality.

**What problems is TrueLoyal solving and how is that benefiting you?**

It's increasing customer engagement and retention.

**Official Response from Mihir Barve:**

> Thank you for a great review Pat! It is pleasure working with you. 

  ### 20. Wonderful team and valuable service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about TrueLoyal?**

We have been working withe the Vesta team for about 5 or 6 years, they have helped us build a consumer community of over 20,000 members. We're able to gather lots of consumer insight to help us make business decisions. The Vesta team is so helpful in all aspects of managing our community and developing/executing strategies. They are smart, kind and extremely valued partners.

**What do you dislike about TrueLoyal?**

Nothing negative to say about Vesta, they continue to offer solutions to their clients if they do not already. The support and dedication is much appreciated! A+

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta helps us gain consumer insight to make informed and strategic business decisions in a cost-effective way. We're able to build/use first-party data to accomplish our goals, especially in promoting products and deals and garnering reviews.

  ### 21. Value added partners!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about TrueLoyal?**

With Vesta's help, we created and grew a community of loyal consumers. Vesta's platform capabilities have allowed us to develop meaningful relationships with our consumers. The team at Vesta is genuine and dedicated to helping us reach our goals.

**What do you dislike about TrueLoyal?**

There are no downsides when working with Vesta. Their team is very accommodating. They are creative problem solvers that always work with us to create the best experience for our community members.

**What problems is TrueLoyal solving and how is that benefiting you?**

Creating two-way communication with our community members is very important to us. Our marketing team is small, and with our community growing, gathering everything our members say and participate in can be challenging. Vesta's reporting and recommendations help us feel connected to our community members even as we grow.

  ### 22. Great team, great community-building platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda T. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about TrueLoyal?**

With Vesta's help, we built a community of almost 40K superfans and brand advocates that help fuel our marketing strategy! The insights we are able to garner from the platform are unmatched. We use Vesta to collect valuable data that helps guide business decisions. We even created an entire new product line based on the insights we were able to collect from our community!

**What do you dislike about TrueLoyal?**

There isn't anything specific that I dislike about Vesta. The team is incredibly supportive and ready to problem-solve when hiccups arise. This year my team had limited bandwidth to manage our community as closely as we had in years past. The Vesta team jumped right in to offer help and support, ultimately allowing us to keep engagement up on the platform.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta allows us to drive loyalty and preference by building meaningful connections with our consumers at scale. From UGC and ratings & reviews, to sampling, to insights - the Vesta platform does it all!

  ### 23. My Review

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about TrueLoyal?**

The staff at Zinrelo are very kind and they mean well. There are some times where they helped me with development projects and didn't charge me for it.

**What do you dislike about TrueLoyal?**

The team is very slow to respond to you. The platform has very limited capabilities. Not everything in the platform worked for me and it was difficult from me to figure things out.

**What problems is TrueLoyal solving and how is that benefiting you?**

I can't say that i have seem Zinrelo loyalty platform soving any of my issues.

**Official Response from Mihir Barve:**

> Zinrelo is recognized as a leader in the loyalty software category across multiple review platforms. We have also received many testimonials and reviews for great support. It is unfortunate you have faced the issues you mentioned. We take pride in delivering a great product and customer support and we would love to work with you to get to the bottom of this. I would urge you to mail me on mihir@zinrelo.com so I can internally address the problems you faced.

  ### 24. Great team, and great platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle H. | Senior Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2022

**What do you like best about TrueLoyal?**

We have worked with Vesta for 3 years now and it has been great to see them grow as a company and a platform. They are authentic individuals that are always a pleasure to work with. They aren't your typical agency trying to sell you something. They are passionate about your brand, they want to see you succeed, and you can see their passion for what they do.  We love the different ways we get to engage with our consumers through missions, surveys, or discussions. We loved their newest poll feature for getting answers to quick questions! We recently launched a rewards system with Vesta's new point feature, which has helped spark engagement. Our community members love the rewards, and we love the attention and excitement it creates!

**What do you dislike about TrueLoyal?**

We utilize the platform to run two different communities simultaneously. We utilize the Vesta Team to help manage one of these programs, while working on our other programs in-house. We've had some hiccups when it came to managing these two communities separately, as well as coming across some technical issues and needing workarounds. The Vesta team is always extremely helpful when fixing any issues, or helping us with any tasks we can't do ourselves. They've helped look over our work when trying something new and offering their advice. While there are some things their platform can't do, they always encourage open dialogue to listen to what we as well as other brands are looking for and come out with new services and features. We get great features we hadn't even thought of! Any negative is far outweighed by the positives of their team.

**What problems is TrueLoyal solving and how is that benefiting you?**

Being able to connect to our consumers was very important on our to-do list. Our consumers were being brand ambassadors for us and telling their friends and family about our products, and we wanted to find a way to reward and thank them. We are a small Marketing Team, and running a community of brand ambassadors on our own took too much time out of our day. Vesta's platform provided a much easier way to accomplish this goal, and our community is now better and larger. Before we had to limit our members, and now we can let is continue to grow!

  ### 25. Update 8/23/2022 Excellent software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen P. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2019

**What do you like best about TrueLoyal?**

The software is easy to use and customers love it! The point system is a great feature and customizable.   New features added in 2022 are stellar

**What do you dislike about TrueLoyal?**

The setup was a little difficult, but we have a custom ASP storefront.

**Recommendations to others considering TrueLoyal:**

If you are looking for a complete package Zinrelo is it!

**What problems is TrueLoyal solving and how is that benefiting you?**

We are offering customers the ability to earn and use points based on purchases.  The response has been very good.

**Official Response from Mihir Barve:**

> Thanks for the great review Stephen


  ### 26. Great company with great people!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about TrueLoyal?**

Working with the Vesta team has been an absolute pleasure. They are genuinely dedicated to helping you achieve your community and company goals for growth with great recommendations and communication to help you succeed.

**What do you dislike about TrueLoyal?**

Vesta has been an incredible tool for our company. Some things I think could be improved include curating better content from members and a stronger community growth rate.

**What problems is TrueLoyal solving and how is that benefiting you?**

We utilized Vesta to drive brand awareness, shopper marketing efforts, sampling, consumer insight surveys and market research. The insights received from the surveys alone were of immense value to us. We are just now leveraging sampling initiatives to drive new product reviews and build awareness.

  ### 27. Great team to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kira S. | Associate Brand Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about TrueLoyal?**

I truly enjoy working with my assigned Vesta account partners. From the kick off call, my team knew Vesta was the right partner for us. Not only is the team extremely knowledge in the area of community but they were able to help us obtain true insights and execute strategic tactics to keep our communities informed and engaged. Our community has been live for almost 9 months and we are very happy with the results and performance to date!

**What do you dislike about TrueLoyal?**

Some of the downsides were in the initial set up phase. Some of Vesta's back end capabilities were limited to our user friendly vision. However, the team did their best to provide work arounds and noted new changes will be implemented soon.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta is helping us build an emotional connection with our consumers by allowing us to reach them in their preferred spaces and provide them with the support they need. In turn, we are able to reinforce our messaging, benefits and solutions to aid in our brand loyalty and preference.

  ### 28. Easy Plug and Play Loyalty Program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher P. | Director, Digital Web Experience, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2020

**What do you like best about TrueLoyal?**

As a developer, the ease of this implementation was a huge positive for us. The simplicity of having built-in widgets and an easy API made this implementation quick and relatively painless. The support is very responsive and is willing to work with you to build out any features you may want. Touchpoints with our account rep are quarterly but if you would want more or less, their team respects that decision.

**What do you dislike about TrueLoyal?**

Though easy to implement, the out-of-box user dashboard is not very attractive. There are a lot of ways to customize the interface's theme and you can embed it on a page but I think multiple layouts would have helped our integration at the beginning from looking like everyone else's. Also, there really isn't a production/development toggle for each account so we had to have another instance spun up so we could do our continuous integration testing.

**Recommendations to others considering TrueLoyal:**

If you are a small to medium sized company looking for a simple-integration loyalty program that doesn't charge a huge overhead, ZInrelo is a good choice. As long as you don't value having a human make every change (vs having a user-friendly interface you use), I can't recommend Zinrelo more.

**What problems is TrueLoyal solving and how is that benefiting you?**

We previously had a more complicated and more expensive loyalty program. We were forced to do everything through an account manager so our spontaneous nature didn't mesh well and the costs were reducing our return on investment. Zinrelo replaced that company for us. We now pay a lower rate and get an even better return overall since we are able to change rules and add loyalty-based promotions when we need to.

**Official Response from Mihir Barve:**

> Thank you for you for the great review Christopher. I will ask my product team to look in to the points you dislike about our software. 

  ### 29. Valuable work and amazing team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cagla I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about TrueLoyal?**

Vesta team always comes with great ideas, strategically incorporates business plans into community communications and drives excellent outcomes!

**What do you dislike about TrueLoyal?**

There are some improvement areas in the admin dashboard and self-pace reporting systems. Vesta team considers every feedback and makes an effort to address them as soon as they have capabilities.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta is helping us continue our community per our annual goals, increase user engagement, and gather consumer insights through surveys and discussions.

  ### 30. Gained valuable marketing insights and grew a community of 9k+ brand advocates with Vesta

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa B. | Brand Marketing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about TrueLoyal?**

The amazing team at Vesta has helped us grow an incredible community of brand advocates. They develop and manage our campaigns and implement any ideas we have to create amazing missions for our members. But our best insights come from the surveys and marketing research the Vesta team conducts for us utilizing our community. We've gained valuable insights into our brand and our customers over the last 2 years.

**What do you dislike about TrueLoyal?**

The back-end of the Vesta platform can be a little clunky, but the Vesta team does such a great job at creating a full-service experience, our bi-monthly status meetings are enough to get all of the information we need.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta is helping us grow our brand awareness through one of the most influential channels - friends and family. They have also helped us gain insights from marketing research that have informed our marketing decisions and influenced our new product development.

  ### 31. Solid platform but campaign feature could be enhanced

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about TrueLoyal?**

For the most part, onboarding was super simple. Our business is seasonal and our dedicated rep often helps us brainstorm ideas that could bring in incremental revenue during our slower seasons.

**What do you dislike about TrueLoyal?**

The campaigns feature could use some work. If I want to run a campaign and double the number of reward points for all customers, the campaign only checks our customer group for new accounts once per day. So, if you create an account in the middle of the day as a new customer, you wouldn't be included in the campaign. This has been something our team has had to work around within the platform.

**What problems is TrueLoyal solving and how is that benefiting you?**

Our business needed a loyalty platform to incentivize purchases on our magento ecommerce site. It gave us the flexibility to completely customize a rewards program that makes sense for our seasonal business selling online courses to the financial services industry. The reporting features have also benefited our business in that results have been easy to socialize across business units.

**Official Response from Mihir Barve:**

> Thank you for your honest review! We have taken up your feedback and added it to our roadmap. 

  ### 32. Vesta helped my team build a community of 30k advocates!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex C. | Certified Health and Wellness Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about TrueLoyal?**

I absolutely loved collaborating with the Vesta team. Our account manager was on top of all the activities and projects we had running at once and she did a great job of making sure we had enough runway time to brief our internal team. The insights team is next level! We were able to gather so much data on our target audience and then use that data in a way that lead to deep engagement with the brand turning our fans in brand advocates which is hard to do when brand loyalty doesn't necessarily exist the way it used to.

**What do you dislike about TrueLoyal?**

The backend of the platform was very user-friendly and the Vesta team was able to share "how-to" guides and advice for setup if my team ever got stuck. When we were first building our community some of the features that we were looking for weren't available however the product team was on top of integrating those features into the product pipeline so over time the features we were looking for were built in.

**What problems is TrueLoyal solving and how is that benefiting you?**

We built a proprietary community and were able to grow the community to over 30,000 engaged members. While you can grow an Instagram following to that scale, the engagement lacks and, as a brand, you don't own any of it and have very little control over conversations. This product change the game for our community strategy and allowed us to connect with our consumers in a way that we never had access to before.

  ### 33. Absolutely the best thing I've done for my brand period.

**Rating:** 5.0/5.0 stars

**Reviewed by:** matt r. | Marketing and Communications Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about TrueLoyal?**

The team at VESTA takes a genuine interest in helping your brand succeed and pulls out all the stops to see that you do. I've had nothing but good things to say about what they've done for my brand. Finding & fostering a community is not easy but VESTA has mastered it!

**What do you dislike about TrueLoyal?**

I like all the faeatures so far and the people are great so no complaints.

**What problems is TrueLoyal solving and how is that benefiting you?**

We needed help with building a real community around our brand and the challenges that it entails.

  ### 34. Great addition to initiatives to grow brand affinity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer G. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about TrueLoyal?**

The insights and community-building capabilities are great.

**What do you dislike about TrueLoyal?**

Nothing to dislike. In our first year working with Vesta we've been learning how to better integrate the information and insights in our other brand initiatives.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta allows us to connect with existing and potential consumers in a real way while gathering insights and fostering community.

  ### 35. Fostered a Community of Engaged Parents Driving Brand Growth and Loyalty

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric B. | Senior Brand Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about TrueLoyal?**

First is the Vesta team. They are creative, and engaging, and deliver exceedingly valuable recommendations no matter what the business objective is. 

Second, is the all-in-one platform to drive engagement, advocacy, loyalty and insights all under one roof. Our community was extremely engaged whether it was helping pick a new flavor for our next product launch, trialing a new product, or posting on their social channels to drive advocacy amongst other parents.

**What do you dislike about TrueLoyal?**

There wasn't anything my team and I formally disliked. The Vesta team consistently pushed the envelope to customize our branded community and there was never a "I'm not sure if we can do that" answer.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta simplifies the holistic CRM experience. Outside of ratings & reviews generation, user-generated content and the ability to sample, Vesta delivered insights. A lot of these insights led to action. Our brand substantiated a claim against a competitor, was able to determine the most impactful claims on our next kid's product, and better understand the end consumer on a personal level. I particularly valued the open discussion forum where we can listen to parents and what they do on the weekends, their reactions to current events happening in the world, and what concerns them most about their kid's health.

  ### 36. Helpful and cooperative team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2023

**What do you like best about TrueLoyal?**

They do what they say they will right away. They keep on top of things even if I am behind. They help brainstorm ideas for discussions, missions, polls, etc.

**What do you dislike about TrueLoyal?**

Do not have any dislikes or downsides. JS

**What problems is TrueLoyal solving and how is that benefiting you?**

Community of brand advocates in one place, able to have a rewards program, customer insights

  ### 37. Awesome customer support and service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** john c. | Director of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2022

**What do you like best about TrueLoyal?**

The onboarding process. The team at Zinrelo was amazing. My rep Justin John did a thorough job helping us get set up, and implementing the software into our native CRM platform. The feedback and immediate response was almost unheard of in today's business environment.

**What do you dislike about TrueLoyal?**

Should have done it sooner! I regret not partnering with Zinrelo before now. There were a few hiccups getting our website to work with the Zinrelo dashboard at first, but the pros on Zinrelo's end had it working in no time.

**What problems is TrueLoyal solving and how is that benefiting you?**

Customer retention and referrals. We have been searching for an answer on how to get our customers to purchase more frequently, and the Zinrelo solution was exactly what we needed.

**Official Response from Mihir Barve:**

> Thanks for the great review John!


  ### 38. An all-in-one product with exceptional white glove support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about TrueLoyal?**

It combines a loyalty program and referral program into one easy interface. It's clean and easy to understand, and is easily customizable. The rewards for social integrations is very helpful as a growing business. The white glove service is attentive and very helpful.

**What do you dislike about TrueLoyal?**

Using with BigCommerce, we have to generate our own coupon codes. The interface also does not seem as friendly to our older customers as we get frequent emails about misunderstandings. That however is just user error.

**What problems is TrueLoyal solving and how is that benefiting you?**

We are using Zinrelo to entice more customers as well as increase repeat purchases. It is a big improvement from the previous software we used. After 6 months of use our average order value has increased.

**Official Response from Mihir Barve:**

> Thank you for you review. I will pass on the coupon code point to our product team

  ### 39. Amazing platform for community-building online

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mario V. | Associate Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about TrueLoyal?**

The Vesta team is amazing at creating a content calendar for us, including missions for the community to be part of. It's a fantastic way of engaging with your audience!

**What do you dislike about TrueLoyal?**

There isn't anything that I dislike about the eplatform. I will say that the admin platform on the backend could be a bit more user-friendly.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta is engaging with our brand's community in ways we couldn't - the team is amazing at finding creative ways to build our online footprint amongst our customers.

  ### 40. Grubhub Review for Vesta Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda A. | Senior Marketing Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about TrueLoyal?**

Our team and their dedication to success, the ease of the platform, and all of the available features particularly the surveys and insights.

**What do you dislike about TrueLoyal?**

There is nothing I particularly dislike about Vesta, I would highly recommend it to anyone who is considering building an advocacy community for their brand.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta helped us up a continuous feedback loop, so we have been able to really listen to our most influential consumers and understand how to turn them into brand loyalists. In turn, we were able to leverage the voices and opinions of our advocates to inform and optimize brand strategy. The robust insights we've gathered through surveys have been extremely beneficial for many teams within our organization to understand what our consumers are looking for from us as a brand. We've seen a huge increase in brand loyalty through this program— at a high level, one loyalty survey showed that the majority of our advocates were also members of our subscription service, and we saw an increase in members who consider our brand to be the preferred choice over competitors Our advocates have ultimately become more brand loyal due to our connection with them through Vesta.

  ### 41. Easy to implement and use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew Y. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about TrueLoyal?**

Their customer service is very responsive and offer good solutions to our questions. The interface is easy to use and implement tactics.

**What do you dislike about TrueLoyal?**

Our customers are still getting used to a loyalty program in our market.

**Recommendations to others considering TrueLoyal:**

Make sure you plan from the beginning how to make Zinrelo an integral part of your marketing, not just an add-on.

**What problems is TrueLoyal solving and how is that benefiting you?**

We have seen good customer engagement with our most important and prolific customers.

**Official Response from Mihir Barve:**

> Thank you so much for your kind words Andrew. We really appreciate you taking the time to share your experience and review us.

  ### 42. Amazing Partners to Grow Our Brand's Community

**Rating:** 4.0/5.0 stars

**Reviewed by:** Georgia B. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2022

**What do you like best about TrueLoyal?**

The Vesta team goes out of their way to help in any way possible. They bring creativity, knowledge, and positivity to everything they do. The ability to conduct surveys on the platform is an amazing way to get valuable consumer information, and missions/discussions allow for a fun way to connect with our community. Can't say enough good things about this team!

**What do you dislike about TrueLoyal?**

Nothing bad to say about this great platform and team!

**What problems is TrueLoyal solving and how is that benefiting you?**

We have been able to grow an amazing community of brand loyalists and gain valuable insights about our consumers.

  ### 43. Always a pleasure!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2022

**What do you like best about TrueLoyal?**

Great customer service from the account management teams. So attentive, quick, and thoughtful with a collaborative approach. Overall pushing to ensure our program is the most successful it can be!

**What do you dislike about TrueLoyal?**

Some small platform barriers but there are not many things the team doesn't have a solution for.

**Recommendations to others considering TrueLoyal:**

Great platform with an excellent staff. I've always had a great experience when working with their team. They are collaborative and efficient with their approach and truly care about the success of our program!

**What problems is TrueLoyal solving and how is that benefiting you?**

Increasing our digital footprint & increasing an emotional connection with our consumers. Both have been improving but the benefit we weren't seeking but are seeing a great improvement in is purchase frequency & purchase intent. Both are up about 10% since signing on !

  ### 44. Zinrelo Loyalty Rewards

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about TrueLoyal?**

The Zinrelo team has been supportive of getting us set up and walking us through the various features.

**What do you dislike about TrueLoyal?**

So far, no dislikes. We are new to the program, so still working through the development piece of the project.

**What problems is TrueLoyal solving and how is that benefiting you?**

We can use Zinrelo for multiple customer groups with different reward systems. Seems very flexible and robust, and we are looking forward to offering a more personalized program tailored to our customer's needs.

**Official Response from Mihir Barve:**

> Thank you so much for your kind words. We really appreciate you taking the time to share your experience and review us.

  ### 45. Adaptable partners and committed to your business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about TrueLoyal?**

Flexibility and user-generated content that can be repurposed across all different marketing and advertising tactics.

**What do you dislike about TrueLoyal?**

Communities need to be nurtured and require a well-planned calendar of engagement actions.

**Recommendations to others considering TrueLoyal:**

I cannot recommend Sue, and Vesta, enough! The value this technology provides to Brands is a direct conversation with their consumers with whom they can ask nearly anything. Communication like this goes beyond that of social media comments or 'likes.' It is real users, real feedback, and real emotions - all of which help brands to better develop products that are fit for purpose to deliver better results for their consumers.

**What problems is TrueLoyal solving and how is that benefiting you?**

Vesta provides a platform for our consumers to connect directly and share their experiences.  The user-generated content is authentic and reinforces the benefits of our product through social proof.

  ### 46. Zinrelo increases ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** ronald w. | E-commerce coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about TrueLoyal?**

Easy to use, with helpful Customer service

**What do you dislike about TrueLoyal?**

Admin panel could use some updating to make it fit designs better

**What problems is TrueLoyal solving and how is that benefiting you?**

Gives our customers a way to save money

**Official Response from Mihir Barve:**

> Thanks for a great review Ronald. We will take up your feedback about the admin panel and create better designs. 

  ### 47. Extremely helpful in set-up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about TrueLoyal?**

Justin from Zinrelo has been a huge help in getting things set up. Is quickly available to respond to questions. Program was simple to set up and get running. Can't wait to see how the program goes from here.

**What do you dislike about TrueLoyal?**

It would be nice to have more options for how the embeds are set up and displayed and if they could be edit in an easier manor than customizing the CSS. If it were able to be visible on the dashboard before a change is made.

**What problems is TrueLoyal solving and how is that benefiting you?**

So far we are too early on to say for sure what benefits we hope to realize but we are hoping to reward e-commerce customers in ways that we have been able to in the past via physical retail at a brick in mortar store, online.

**Official Response from Mihir Barve:**

> Thank you  for the great review. We we will look in to making embedding easier.

  ### 48. Great product for community building and excellent customer service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about TrueLoyal?**

The Vesta platform is a great solution for any brand or business looking to build community beyond traditional methods. It is an engaging space for consumers with a common interest to connect with the brand and products, plus one another. For brands, it is built to increase household penetration through sampling and trial, collect consumer data insights in a pinch (both qualitative and quantitative), and collect first-party, owned data on consumers. The possibilities with the platform itself are endless for brands, and their customer support is exceptional. They go above and beyond to meet their customers' needs and have their best interests in mind. They take care in understanding each individual business's goals in order to provide recommendations that deliver on KPIs. They offer all levels of support that make it accessible for any business to dive right in.

**What do you dislike about TrueLoyal?**

Like with any software, there are some limitations. However, the Vesta team is always open and ready for feedback to improve the platform and meet their customers' needs.

**What problems is TrueLoyal solving and how is that benefiting you?**

We have been able to tap into the power of community beyond traditional methods with Vesta, really prioritizing word-of-mouth marketing. We have grown a group of brand advocates and gleaned valuable consumer insights.

  ### 49. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa C. | Freelance Content Producer/ Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about TrueLoyal?**

I like that you can use it on mobile or desktop. This is great when you can't be at your desk, especially during live events.

**What do you dislike about TrueLoyal?**

It takes some time to get used to the interface and where things are, but that it's typical of any new app.

**What problems is TrueLoyal solving and how is that benefiting you?**

It's great for social media event moderation. We used it for a social media wall at a conference.

  ### 50. Coolhorse Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2021

**What do you like best about TrueLoyal?**

The simplicity of Zinrelo. Very simple for us as a retailer to implement.

**What do you dislike about TrueLoyal?**

We wish that we could use a phone number to sign customers up vs email addresses.

**What problems is TrueLoyal solving and how is that benefiting you?**

We are seeing a higher result in returning customer due to our rewards program.

**Official Response from Mihir Barve:**

> We really appreciate you taking the time out to share your experience and review us.


## TrueLoyal Discussions
  - [What is a good way to raise awareness with our customers that they are enrolled and getting points?](https://www.g2.com/discussions/40762-what-is-a-good-way-to-raise-awareness-with-our-customers-that-they-are-enrolled-and-getting-points) - 2 comments, 1 upvote
  - [What is Zinrelo Loyalty Rewards Platform used for?](https://www.g2.com/discussions/what-is-zinrelo-loyalty-rewards-platform-used-for) - 1 comment

- [View TrueLoyal pricing details and edition comparison](https://www.g2.com/products/trueloyal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+22%3A08%3A22+-0500&secure%5Bsession_id%5D=30199a6e-c233-43a0-a4ee-b41dc99c7023&secure%5Btoken%5D=05292e4aa75d8efaf49b993940961f5feadf7c5f04814356770b5aa64de34106&format=llm_user)
## TrueLoyal Integrations
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)
  - [Attentive](https://www.g2.com/products/attentive/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)

## TrueLoyal Features
**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Visual UGC**
- Campaign Customization
- Widget Customization
- Widget
- Media Library

**Influencer Marketing**
- Influencer Recruitment
- Influencer Scoring
- Audience Analysis
- Influencer Segmentation
- Influencer Collaboration
- User-Generated Content (UGC) Management
- Content Approval
- Campaign Analytics
- Reporting and Dashboards
- Data Importing and Exporting Tools
- Influencer Whitelisting
- Influencer Compensation
- Social Commerce
- E-Commerce Integration

**Agentic AI - Customer Advocacy**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Community Building**
- Member Profiles
- Email & Notifications
- Member Discovery
- Member Referrals
- Community Spaces
- Paid Memberships
- Multimedia Sharing
- Courses

**Discovery**
- Referral Program
- Incentives
- 3rd-Party Trends

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations

**Integrations**
- Social Media
- Content Creation
- Marketing Automation
- Rights Management

**Agentic AI - Influencer Marketing Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Community Improvement**
- Gamification
- Polls & Questions
- Automation Rules

**Insight**
- Monitoring
- Adoption Insight
- Engagement Analysis

**Support**
- Onboarding
- 24/7 Client Support

**Agentic AI - Loyalty Management**
- Adaptive Learning
- Proactive Assistance

**Customer Analytics**
- Community Insights
- Community Engagement Analytics
- Downloadable Reports
- ROI Tracking

**Mobile**
- Mobile Optimization

**Performance**
- UGC Analytics
- Lazy-Loading

**Community Management**
- Community Feeds & Discussions
- Live Streaming
- Chat & Messaging
- Events Management
- Admin Roles & Permissions

**Platform**
- Multichannel Sharing
- Forum
- Integration
- Content Distribution

**Agentic AI - Online Community Management**
- Decision Making

## Top TrueLoyal Alternatives
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