Solitics Reviews & Product Details

Solitics gives us a clear, real-time view of how customers move through our site and apps. It connects data from all our tools, so we’re finally able to see the full journey without jumping between platforms. The best part is how easy it is to create segments and trigger personalized messages based on actual user behavior — it's made our campaigns way more relevant. Review collected by and hosted on G2.com.

It took us a little while to get used to the interface and figure out how to build some of the more advanced journeys. Would also love to see more flexibility in reporting exports. Not deal breakers, but things that could be better.

What problems is it solving for you?

Before Solitics, we were flying blind when it came to understanding user behavior across touchpoints. Now, we can clearly see where people drop off, what drives conversions, and how to act on that in real time. It’s helped us improve retention and drive better results from our marketing. Review collected by and hosted on G2.com.

What I like most about Solitics is its ability to unify data from multiple sources in real-time, enabling highly personalized customer journeys. The platform is extremely user-friendly, even for non-technical users, and allows marketing teams to act instantly based on customer behavior. The real-time automation and segmentation tools save a tremendous amount of time while improving engagement rates and customer satisfaction. Their support team is also responsive and helpful whenever needed. Review collected by and hosted on G2.com.

While Solitics is powerful, there is a bit of a learning curve in the initial setup—especially for those not familiar with data mapping or integration processes. It would be great if there were more onboarding tutorials or in-app guidance. Additionally, some advanced customization options may require technical assistance or support from their team. Review collected by and hosted on G2.com.

The platform makes it incredibly easy to create dynamic customer journeys without needing deep technical knowledge. Review collected by and hosted on G2.com.

The initial setup can be a bit complex without technical assistance. Review collected by and hosted on G2.com.

Solitics has been a real game-changer for us. We're in the online trading space, and reaching the right user at the right time is everything. With Solitics, we’re able to create real-time customer journeys that are fully personalized based on user behavior and segmentation. It's super intuitive and powerful — exactly what we needed. Review collected by and hosted on G2.com.

The UI could be a bit more modern in some areas, but honestly, it doesn’t get in the way. Once you get used to it, everything works smoothly. The functionality more than makes up for it. Review collected by and hosted on G2.com.

What I like most about Solitics is how fast and easy it makes customer engagement. You don’t have to wait for hours or rely on a developer to push changes Review collected by and hosted on G2.com.

the learning curve can be a bit steep at first Review collected by and hosted on G2.com.

Its easy to use interface and captivating utilities Review collected by and hosted on G2.com.

It needs to be enhanced in the terms of being able to use it as a normal user Review collected by and hosted on G2.com.

Speed of integration, top class support, flexibility, professionalism, industry expertise, multiple entities support. Review collected by and hosted on G2.com.

No actual downsides, apart maybe from some minor UI defects. Review collected by and hosted on G2.com.

I like the communication channels and integrations they have Review collected by and hosted on G2.com.

Nothing yet if something then i will write Review collected by and hosted on G2.com.

As a marketing automation platform, Solitics provides enough options for non-technical users to hit the ground running and start "touching" their clients through multiple channels as soon as the platform is handed off. They also provide the tools and the flexibility for more technical users to perform much more complex and complicated operations. But the most important aspect is the support - there's always someone available to help you, and the people who you are in touch with are knowledgable and eager to help. Review collected by and hosted on G2.com.

Like any company, their development pipeline is complicated and does not always proritize requests for individual clients over requests which have a larger impact. Review collected by and hosted on G2.com.

The way it makes just life easy in triggering communication with clients and customers Review collected by and hosted on G2.com.

As per my experience till now it hasnt made me dissatisfied or disappointed in any aspect where as its about client or connection Review collected by and hosted on G2.com.