I like how easy it is to build reliable, multi-channel automations with eSputnik, especially for our B2B workflows like invoice reminders, customer follow-ups, and segmented nurture campaigns. You don’t need a dedicated marketing specialist or developer to get value from it. The interface is straightforward, the workflow builder is intuitive, and email and SMS both work seamlessly in one platform. Because the tool is so straightforward to use, our team can build, tweak, and launch workflows in minutes, not days. This means less administrative busywork, fewer human errors, and faster, more consistent communication with clients. eSputnik’s multi-channel automations stand out for their stability and consistency, running without delays or glitches, even when handling many workflows at once, which is crucial for maintaining reliable payment reminders and a good customer experience. The initial setup was straightforward and relatively quick.

Since we started using CDP, our marketing got much stronger. We are glad we went with eSputnik from the list of possible vendors. The integration went as planned and stayed within the timeline. Just in two months the CDP was fully integrated into our business, connected to our CRM and CMS. I want to thank their team for guiding us through every step. They were fast, helpful and always considered our business specifics. With the tools this CDP provides, we managed to grow our active user base 3x in a bit more than a year. We added a gamified widget on our website, set up welcome emails and launched push notifications. eSputnik team has solid expertise, which they shared with us during the onboarding and later. Thanks to this, we managed to reduce churn and improve customer retention.

We worked with eSputnik as an IT team, helping our eCommerce client integrate the platform. It’s a solid customer data platform for businesses looking to build omnichannel communication. The technical team and customer success managers provided clear, timely support throughout the integration. We got step-by-step guidance, and the scripts were easy to implement without affecting page load speed — everything ran smoothly. Overall, the experience was positive. The integration was completed within the deadline, and we’d be comfortable recommending eSputnik to other clients.