Since we started using CDP, our marketing got much stronger. We are glad we went with eSputnik from the list of possible vendors. The integration went as planned and stayed within the timeline. Just in two months the CDP was fully integrated into our business, connected to our CRM and CMS. I want to thank their team for guiding us through every step. They were fast, helpful and always considered our business specifics. With the tools this CDP provides, we managed to grow our active user base 3x in a bit more than a year. We added a gamified widget on our website, set up welcome emails and launched push notifications. eSputnik team has solid expertise, which they shared with us during the onboarding and later. Thanks to this, we managed to reduce churn and improve customer retention.

We worked with eSputnik as an IT team, helping our eCommerce client integrate the platform. It’s a solid customer data platform for businesses looking to build omnichannel communication. The technical team and customer success managers provided clear, timely support throughout the integration. We got step-by-step guidance, and the scripts were easy to implement without affecting page load speed — everything ran smoothly. Overall, the experience was positive. The integration was completed within the deadline, and we’d be comfortable recommending eSputnik to other clients.

The eSputnik customer data platform has built-in functionality for organizing omnichannel marketing campaigns, while other systems require additional integrations. Thanks to this system, we have implemented omnichannel marketing using the following channels: email, push, In-App, and App Inbox. By combining data from different sources and channels and constantly enriching and analyzing information, we can better understand our customers and provide them with relevant content. This has allowed us to create valuable and exciting campaigns for each audience segment. As a result, conversion from direct marketing increased by +7% over the past year.