Products

ReadyTech provides online training software.It offers instructor-led training, self-paced training and hosted lab solutions.

Showell is a new way to manage sales content between marketing, sales, and customers. Including distributors and dealers.

Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.

Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.

IDenfy is an online identity verification company, helping to reduce frauds and makes business smoother and more profitable

Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human-assisted and to build generative AI-enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business nee

Ameyo by Exotel Could Contact Center is an AI-driven solution that manages customer communication channels, including inbound and outbound calls, chatbot interactions, text messages, social media engagement, and video communications through an IP-based connection. It eliminates the need for telecom hardware, reducing deployment time and upfront costs while increasing scalability. Ameyo by Exotel Could Contact Center solution leverages advanced technologies to offer real-time dashboards and a

PFL is the only end-to-end provider of personalized, automated high-volume flat mail, dimensional mail, and printing. It is a one-stop shop for strategy, technology, and on-site printing and fulfillment. More than 12,000 marketing, sales, and customer-success leaders have partnered with PFL to create, personalize, send, and measure their direct mail programs. The PFL automated direct mail platform integrates with a customer's MAP/CRM, most notably Salesforce, Adobe Marketo Engage, Eloqua, Iterab

MessageGears Message is the only cross-channel messaging platform built from the ground up to solve the unique data challenges Super Senders face with their marketing campaigns.

Speed up customer satisfaction management process by bringing all the real-time social messages into one place.

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging,

Quickpage is a sales follow up tool that utilizes video to close deals. Quickpage allows you to record, deliver and track high resolution videos by email and text. Create a personal, trackable web page complete with videos, images, documents and more in just a few minutes. Perfect for Dealership teams, Realtors, Mortgage Brokers, Insurance Agents, Consultants, Coaches and more. See higher response rates from leads and customers and close more deals. See live example here: https://qsend.cc/p/vM8E

Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.

Take the tedious work out of CX and replace it with something cool, smart and engaging. Instead of managing the mess of inputs and documents in a typical CX project, SuiteCX enables you to focus on what matters most in designing and executing excellent customer experiences: your masterful and creative CX vision.

The IAM Cloud platform sits at the heart of an organisation's IT infrastructure. Once connected, it flows data between systems, and uses intelligent identity management to automate processes such as user creation and provisioning, security configuration and login control, and a range of advanced IT features like Single Sign On, password resets, MFA, and admin-to-user communications.

The Word Integration for SAP Customer Experience is a powerful tool designed to streamline document creation within the SAP Sales Cloud environment. By enabling users to generate and manage Word documents directly from SAP, this integration enhances efficiency and reduces manual effort in document handling. Key Features and Functionality: - Template Creation and Management: Users can create templates from existing Word documents and map placeholders to SAP CRM attributes, facilitating the auto

Y Meadows Customer Service AI bridges the gap between people and systems, improving customer service effectiveness and customer satisfaction. By leveraging AI, NLP (natural language processing), and RPA (robotic processing automation), Y Meadows can understand the intent of customer messages and fully resolve them through custom workflows.

Canity offers online training videos designed with powerful tips and techniques covering vital business areas that companies and their staff can start using in minutes.

Proactive detection of issues to prevent impact to operations. Monitoring to detect immediate issues that impact operations. Tracking of incidents and maintenance of issue logs. Resolution of issues that threaten operations. Service Desk accessible by phone or emai