--- title: IAM Cloud Customer Identity Management Reviews meta_title: 'IAM Cloud Customer Identity Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how IAM Cloud Customer Identity Management works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 2 scale: '5' date_modified: '2025-03-10' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # IAM Cloud Customer Identity Management Reviews **Vendor:** IAM Cloud **Category:** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **Average Rating:** 2.5/5.0 **Total Reviews:** 2 ## About IAM Cloud Customer Identity Management The IAM Cloud platform sits at the heart of an organisation's IT infrastructure. Once connected, it flows data between systems, and uses intelligent identity management to automate processes such as user creation and provisioning, security configuration and login control, and a range of advanced IT features like Single Sign On, password resets, MFA, and admin-to-user communications. ## IAM Cloud Customer Identity Management Reviews ### 1. A little complicated **Rating:** 3.0/5.0 stars **Reviewed by:** Janna H. | Visual Art Teacher, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 11, 2018 **What do you like best about IAM Cloud Customer Identity Management?** Quick links to other pages are easily accessible. **What do you dislike about IAM Cloud Customer Identity Management?** Not easy to sign in. And too many error messages. **Recommendations to others considering IAM Cloud Customer Identity Management:** Remember your user ID! **What problems is IAM Cloud Customer Identity Management solving and how is that benefiting you?** I have access to student information. ### 2. Easy Implemetation **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 10, 2018 **What do you like best about IAM Cloud Customer Identity Management?** Great product to help structure and organize all of out I.T. Management. **What do you dislike about IAM Cloud Customer Identity Management?** Just tested as a trial, so did not get to use the program to it's fullest. **Recommendations to others considering IAM Cloud Customer Identity Management:** Professional Customer Service and Technical Teams who are always available to help when needed! **What problems is IAM Cloud Customer Identity Management solving and how is that benefiting you?** We are managing multiple locations with multiple profiles. Easy use tying into our already existing Active Directory. - [View IAM Cloud Customer Identity Management pricing details and edition comparison](https://www.g2.com/products/iam-cloud-customer-identity-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-11+08%3A07%3A39+-0500&secure%5Bsession_id%5D=29f4e13e-dd0a-449c-81de-de4bccdfc1a4&secure%5Btoken%5D=25cd13f16215eaa9d5f79bdc55c3f90a439f994e17343967185fd74073fecf42&format=llm_user) ## IAM Cloud Customer Identity Management Features **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking - Access Management - Two-Factor Authentication **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Additional Functionality** - Real-Time Notifications - Access Certification - Behavioral Analytics - Self Service Portal - Generative AI - Multiple Authentication Methods - User Provisioning - Data Security - Reporting/Analytics - Single Sign On - Automatic User/Device Recognition - Unified Directory - Self-Service Access Request - AI Copilot ## Top IAM Cloud Customer Identity Management Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,368 reviews) - [Salesforce Platform](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - 4.5/5.0 (3,774 reviews) - [Frontegg](https://www.g2.com/products/frontegg/reviews) - 4.8/5.0 (362 reviews)