Products

CenterPoint Payroll is a desktop or cloud application for growing companies to process payroll more quickly and easily. CenterPoint Payroll can be used in multiple states, with unlimited users and employees, and is highly customizable. Where other products struggle in flexibility with features such as direct deposit, earning and deduction codes, wage garnishment, pay methods, and reporting, CenterPoint is highly customizable to meet the needs of every business.

Aspect Workforce is a high-performance contact center software solution that provides the forecasting, planning, scheduling, employee self-service and real-time agent tracking to ensure that all agents and supervisors are productive, engaged in their work and delivering an exceptional customer experience.

SQM Group's customer experience management (CEM) software is specifically built for call center agents and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee engagement.

Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

Florence eBinders is trusted by thousands of principal investigators, research sites, cancer centers, academic institutions, sponsors, medical device manufacturers, and CROs around the globe.

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.

QTS Data Centers is a leading provider of managed hosting & cloud computing solutions for some of the world's most demanding enterprises & federal agencies

IBM Turbonomic matches application demand to infrastructure supply to continuously ensure application performance. The software integrates with leading APM and IT service management solutions to form a control plane to automate IT resource management, on-premises and in multi-cloud environments.

CallTower provides cloud-based enterprise-class unified communications solutions for organizations worldwide.

Intradiem arms enterprises with a real-time solution to streamline workforce management and contact center processes. Its advanced automation platform helps centers build a strong foundation within a complex environment. Customers see significant cost savings, as well as benefits to service delivery and employee engagement. Over 230,000 contact center employees use Intradiem’s solution daily.

Bacula Enterprise data center backup and recovery solution integrates the core features from the best open source backup software, Bacula, into supported, fast, stable and enterprise backup software. Use it to modernize your enterprise data center backup strategy, increase your enterprise data backup software efficiency, and significantly drive costs down.

Easier and more secure than simple email or simple file sharing solutions, Ideagen Huddle offers a flexible and secure solution for tracking, collaborating on and managing your complete document process within highly regulated industries.

Emburse Enterprise is a highly configurable Expense Intelligence solution built for global organizations. Powered by Emburse AI, it orchestrates spend across travel, reimbursements, AP, and payments, from instant receipt capture to easy report creation and automated approvals. It helps teams stay compliant, gain actionable insights, work more efficiently, and simplify reimbursement and reconciliation, all within a unified platform experience.

NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi

The command center for sales leaders and representatives to be more data-driven, boost productivity, and reach revenue goals together.

Keepit provides next-level SaaS data protection purpose-built for the cloud. Securing data in a vendor-independent cloud safeguards, boosts cyber resilience, and future-proofs data protection. Unique, separate, and immutable data storage with no sub-processors ensures compliance with local regulations and mitigates the impact of ransomware while guaranteeing continuous data access, business continuity, and fast and effective disaster recovery. Headquartered in Copenhagen with offices and data ce

Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.

VCC Live provides innovative cloud-based contact center solutions that empower our clients to provide the best customer experience.

Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.

Daxko Operations allows you to manage your centers daily operations in one secure system with automated processes, cash flow, and reliable data for making decisions.