Products

NPS and Survey for Zendesk is a comprehensive tool that empowers businesses to gather valuable feedback, measure customer satisfaction, and drive strategic improvements directly within Zendesk Support.Key Features:- Four Survey TypesThe app offers 4 different survey types, including 5-star form, 0-10 rating, Yes/No questions, and Text feedback surveys, catering to various feedback scenarios and preferences.- Automated Trigger-based SendingSet up automated triggers for survey distribution based o

Video Reply is an app for Zendesk for recording video tutorials in Zendesk tickets. With the Video Reply for Zendesk, you are able to: -Capture the screen or record from the camera -Add video to your tickets from the video library -Request a recording from your client without the app installed on their side -Download any video from your library

Devart SSIS Data Flow Components for Zendesk allow you to integrate Zendesk Tickets, Contacts, Groups, Tasks, and other objects with other cloud applications and databases via SQL Server Integration Services (SSIS). They include optimized Zendesk Source, Zendesk Destination, and Zendesk Lookup components and provide their own Zendesk Connection Manager.

FirstSupport, integrated with Zendesk, is an AI Assistant designed for Customer Support Teams. We help you achieve better customer support KPIs without the need for additional hires, by giving your customer support team the superpower of AI. Our tool enables agents to understand any languages, rapidly draft responses, translate conversations, summarize tickets, assign tags, evaluate interactions, and much more. Features: 1. Instant response drafting Whenever your customer support team opens

Devart Excel Add-in for Zendesk allows you to connect Microsoft Excel to Zendesk, quickly and easily load data from Zendesk to Excel, instantly refresh data in an Excel workbook from the database, edit these data, and save them back to Zendesk. It enables you to work with Zendesk data like with usual Excel worksheets, easily perform data cleansing and de-duplication, and apply all the Excel's powerful data processing and analysis capabilities to these data.

Citrix Virtual Apps and Desktops lead the industry in desktop and app virtualization. Deliver Windows, Linux, and web business applications or full virtual desktops from any cloud—public, on-premises or hybrid—within a modern digital workspace

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade fea

Forethought offers the world’s most advanced AI Agents— enterprise-ready and designed for every customer moment.

One simple data management supertool for cloud platforms. Effortlessly organize, manage, and cleanse data in Salesforce, Marketo, Intercom, Zendesk, Hubspot, Yext.

A single platform that benefits everyone involved in running a mobile app from product, marketing, analytics to support and community teams. Integrate with over 30 services you already use: Salesforce, Zendesk, Tableau, etc.

Albato is the all-in-one platform designed to connect over 800 prebuilt cloud apps and automate your business processes—all without a single line of code. Simplify workflows, save time, and optimize productivity with a solution built for efficiency and scalability. Our plans include unlimited automation steps per month, unlimited users per account, and access to advanced tools like the Router and Iterator. You can build custom integrations using the App Integrator, track 30 days of execution log

SyncApps integration platform allows any business to create Enterprise level software integrations using a simple point & press interface to integrate Dynamics 365, Mailchimp, Constant Contact, NetSuite, Salesforce, QuickBooks, Zoho CRM, Zendesk, Xero, Highrise, Handshake, SugarCRM, SuiteCRM and many more.

Ethena is a compliance training platform—with informative, cringe-free content delivered through innovative methods—that actually works. Ethena's training is trusted by top tech and professional services firms including Netflix, Zendesk, Figma and others. We're backed by GSV, Homebrew, Neo, Village Global, and other aligned investors, and were profiled in Tech Crunch and Forbes. Our advisory team includes Frances Frei, and top Legal and People Ops professionals.

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Lean Layer is a boutique operations practice specifically designed for resource constraint organizations with big ambitions. We make sure our customers: Hit their booking and revenue targets Connect the dots between marketing, sales and customer success so that they can operate cohesively Onboard people quicker and more effectively Anticipate, prepare for and respond to diligence requests from investors and board members And of course, implement and maintain marketing, sales a

Pylon is the customer ops platform for modern businesses. Pylon helps companies that interact with their customers over shared Slack or Microsoft Teams channels scale their operations. This includes syncing customer questions in Slack with support systems (Intercom, Zendesk, etc), sending product updates across your shared Slack channels, and automating customer operations in conversational platforms. Pylon is trusted by fast growing companies like Hightouch, Causal, and Courier to help improve