Spendesk Reviews & Product Details

Spendesk is a very easy platform to navigate, and the app and website work well together. Employees at the company rarely need to ask me many questions when submitting a request because the app is straightforward and clear to use.

The receipt reminders are a lifesaver, since I don’t have to repeatedly chase people to upload them. It’s also easy to add and remove people from the organization. The budget functionality is extremely useful for our company, as we use it to track each department. We used the purchase order function for the first time this year, and it was pretty simple to set up and follow.

I have to monitor the expenses of every department, so being able to track everything by cost center is indispensable. I don’t often need to contact customer support, which is a good thing, but when I do, the response is usually very quick and we resolve the issue within the day. Review collected by and hosted on G2.com.

This year brought the big switch to electronic invoicing, which was a scary subject for a small company. Spendesk made it a lot less hectic thanks to their early preparation. That said, I attended almost every webinar to be extra prepared, and I felt some of them were a little repetitive and not always necessary. Although I did get my questions answered, having so many webinars also added pressure around the topic.

Now that it’s been rolled out and we’re using the electronic invoicing functionality, there hasn’t been much discussion or follow-up. I’m a little concerned that we might not be using it correctly. This ties into my next point: we don’t often have meetings with our account manager. I’m actually not sure who our account manager is, which may be another issue in itself. I understand we’re a smaller company, but I do feel that even a once-a-year catch-up would be beneficial and reassuring.

My issue with Spendesk itself has been the same from the start. Our goal has been to use Spendesk for all expenses, but that isn’t really possible when most companies require a direct debit, meaning we need an IBAN and mandate. As a result, we not only have Spendesk to export our expenses, but we also need to keep using our bank for many of our bigger expenses like phone, internet, and rent. Review collected by and hosted on G2.com.

The most helpful thing for me is that every card transaction comes with its receipt or invoice attached, and the reference carries through when I export the monthly statement. I do the month-end bookkeeping for one of our group entities in Xero, and having each Spendesk line already matched to its invoice makes reconciliation much quicker. I don’t have to chase people for missing receipts at month end.

Receipt capture at the source: employees upload receipts straight after paying, so documentation is mostly complete before month end.

Clean exports for accounting: statement and invoice data import into Xero easily, with invoice references that make bank reconciliation simple.

Spend control: approval workflows and card limits give finance visibility before money is spent, not after.

Less manual work: there are far fewer expense claims and spreadsheets to manage, which saves time every close.

Multi-entity friendly: it’s easy to keep spend separated by entity, which matters for us as a group with several companies. Review collected by and hosted on G2.com.

What are the downsides of using Spendesk?

Missing references still happen: most lines come through with their invoice reference, but when one is missing or a receipt isn’t uploaded, I have to chase it manually before I can reconcile in Xero.

Export and mapping limits: the accounting export doesn’t always match how we want to post in Xero (account codes, tax rates, entity splits), so some lines need correcting after import.

Duplicate risk across entities: in a group setup, it takes care to make sure an invoice isn’t booked in two entities’ ledgers.

Pricing: it’s on the expensive side for smaller entities with low transaction volumes.

FX and fees: foreign-currency transactions and their fees aren’t always clear on the statement, which makes matching to the bank harder.

Reporting: built-in reports are basic, so for month-end analysis I still export to Excel. Review collected by and hosted on G2.com.

We use Spendesk daily to manage our business expenses and overall we are very satisfied. What I particularly appreciate is the ability to generate virtual cards at any time. It's really convenient and has allowed us to quickly unlock supplier payments on several occasions, especially when they offered us payment links. It's often much simpler and faster than a traditional bank transfer, particularly for payments in foreign currencies that we don't usually handle, like the Thai baht (THB) or the Saudi riyal (SAR). The management of subscriptions is also a real advantage. We can easily set up recurring payments with automatic monthly debits, which simplifies tracking our expenses and avoids certain administrative tasks. Review collected by and hosted on G2.com.

Sometimes the platform encounters some bugs or slowdowns. Some pages do not load correctly and sometimes you have to completely refresh the page to continue working. It's not systematic but it can occasionally waste a bit of time. Review collected by and hosted on G2.com.

For the back-office team, custom fields and AI/machine learning make invoice booking easier and more straightforward since you don't have to manually choose every field but are reviewing what is on the invoice. With the new Open API endpoints, incorporating Spendesk in your workflow became a lot easier, reducing data maintenance work as well.

For card users, the interface is intuitive for managing your card(s), checking your budget, and submitting supporting documents such as invoices and receipts. Review collected by and hosted on G2.com.

The vendor management is a pain. You cannot easily edit or archive and categorize vendors in the system which leads to a lot of poor quality data.

Automation Rules could be more flexible so you could get more out of the Custom Fields. Review collected by and hosted on G2.com.

What I like most about Spendesk is how intuitive and frictionless the user and team administration is. Requesting new physical or virtual cards takes just moments for employees, and setting up new team members or entire teams requires minimal effort. On top of that, creating custom approval workflows is very straightforward - it allows us to establish clear rules, thresholds, and routing so requests get signed off quickly while maintaining full control over company spend. Review collected by and hosted on G2.com.

While Spendesk covers our daily needs well, the prepaid wallet structure requires proactive monitoring - if a wallet top-up takes time to clear, cards can temporarily hit limits. Additionally, multi-entity reporting and ERP integrations could offer deeper customization out of the box, as we still do some manual formatting in spreadsheets during month-end closes. More direct access to priority support during closing periods would also be a big help. Review collected by and hosted on G2.com.

What I like the most about Spendesk is the user experience: On one hand, it makes expense management more efficient for employees thanks to the AI automation features, but also for the finance team with the current integration we have with our ERP. It provides better visibility and control over company expenses, simplifies expense tracking and approvals, and reduces manual work through automation Review collected by and hosted on G2.com.

While Spendesk is generally useful, there are still a few features that would be great to have and that would help us cut down on manual work. In particular, there’s room for improvement in the ERP integration, since we still have to prepare the prepaid and accrual journals manually. It would also be ideal to have Slack integrated into Spendesk so we can automatically send reminders to employees about missing receipts, as email reminders are usually ignored. Review collected by and hosted on G2.com.

What I like most about Spendesk is how it centralizes and simplifies expense management across multiple projects and teams. In our case, it has significantly improved budget tracking for our audiovisual productions, making it easier to monitor expenses, allocate costs to the right projects and maintain clear financial oversight.

I particularly appreciate the autonomy it gives to our teams through individual cards and spending limits, while allowing production managers to keep control of budgets. Receipt collection and transaction tracking also make accounting much smoother and reduce a lot of administrative back-and-forth.

Overall, it saves time, improves transparency and makes financial management much more efficient. Review collected by and hosted on G2.com.

While Spendesk works very well overall, some aspects could be improved. Budget allocation and analytical reporting could offer more flexibility, especially when managing multiple projects with different accounting requirements.

Some transactions and expenses also require manual adjustments or additional checks to ensure they are correctly assigned to the right budget or accounting category. A more customizable reporting system would be a real improvement.

These are relatively minor drawbacks, though, and they don’t significantly affect the overall experience. Review collected by and hosted on G2.com.

I use Spendesk almost every week, if not every day, for my purchase requests when organizing my shoots. All necessary steps, such as creating a unique card, are clearly mentioned and indicated, allowing for a simple and intuitive handling of the software. Sometimes, the urgency of the situation requires us to make quick purchases without needing superior validation. The tool provides us with this flexibility and ease, allowing us to continue our tasks without additional stress. We can rely on this application in such cases. For my use, the speed, fluidity, integration of elements, and the help provided by the application are major assets of Spendesk. This application promotes the simplicity of exchanges and purchases with all possibilities (AI, quick document integration...). Review collected by and hosted on G2.com.

Depending on our daily use, some elements may seem superfluous, though not necessarily useless. Review collected by and hosted on G2.com.

Spendesk gives finance real-time visibility and control over company spend without slowing employees down. Budgets, approval workflows and virtual cards let teams buy what they need, while I always know where every euro goes. Receipts are collected at the source and transactions come pre-coded, so our month-end close is faster and reconciliation is painless. It’s also one of the few finance tools our employees actually enjoy using. Review collected by and hosted on G2.com.

“Reporting and analytics could go further. I’d like more flexible, customisable dashboards so I don’t have to export data to build the views I need. The accounting integration works well overall, but edge cases (multi-entity setups, VAT splits, foreign currency transactions) still need some manual fixing. Pricing can also feel steep as the company scales and adds users and features. Review collected by and hosted on G2.com.

Spendesk saves us considerable time in processing expense accounting thanks to an intuitive interface and simplified receipt collection. The management of physical and virtual cards is quick and flexible, facilitating employee autonomy while maintaining a good level of control. I also appreciate the integrated management of expense reports and mileage allowances, as well as the various integration options with accounting tools. The platform is reliable, easy to use, and helps reduce administrative tasks and expense processing times. Review collected by and hosted on G2.com.

Despite an overall very positive experience, some features could be improved. Alerts related to account balances do not always seem to be sent systematically, even when thresholds are correctly configured, which can complicate the monitoring of availability. Regarding mileage allowances, it would also be appreciated to be able to add more information or custom categories to meet specific management needs. Finally, the ability to make direct reimbursements of expense reports from the Spendesk bank account would be a real time saver and would limit the need for external import files. These developments would make the platform even more efficient for financial and accounting teams. Review collected by and hosted on G2.com.