Spendesk Reviews & Product Details

It would be useful if it worked without issues or if issues were addressed timely. Review collected by and hosted on G2.com.

My company has been using Spendesk for a few months. Recently, all cards stopped working hindering the work of a large part of the team that needs to buy various supplies several times a day to keep the business going. I chased daily with customer support. They took several days to identify the issue, initially asking me to top up the account with several £000s first (which I did and it didnt work) and now OVER TEN working days later, no sign of resolution. They are sitting on £15k of our funds and my team is not able to use the cards, having to spend their own money, which is exactly why we contracted Spendesk to avoid. My issue is not being treated with urgency and I at a loss as to what to do next. I want to move away from the platform but feel stuck and unassisted. Review collected by and hosted on G2.com.

Ease of including receipts with your own inbox and segmentation of charges. The application is very convenient as it allows you to take a photo of your receipt. Review collected by and hosted on G2.com.

I don't like that you can't have cards in the Apple wallet. Review collected by and hosted on G2.com.

It's user-friendly and very Intuitive to use. The interface looks very clean and guides you easily through each step Review collected by and hosted on G2.com.

I haven't found anything that I don't like or feel like it's missing so far. Review collected by and hosted on G2.com.

really great easy to use interface and UX. clear process of how and when the expenses would be paid. Ability to create online cards for marketing purchases easily and the app worked really well. Review collected by and hosted on G2.com.

nothing i can think of that i didn't like Review collected by and hosted on G2.com.

It was nice back in 2020 but now it is far behind of the competition. Bad customer support and AMs. Review collected by and hosted on G2.com.

The off boarding is very slow and non responsive. We are still waiting for our account to close, 4 months after our notice. Review collected by and hosted on G2.com.

Budgeting, Spending control system was good Review collected by and hosted on G2.com.

There was no AI during uploading the invoice and you need it to mamually set up. The reimbursbale spendings not was easy. Review collected by and hosted on G2.com.

At the beginning they were super helpful: During the setup phase I had a contact who was highly engaged and helped to get the onboarding down in a super short amount of time for multiple, global entities.

The users like the UI and the tool works rather well on a day to day business for our colleagues. Review collected by and hosted on G2.com.

Our key account manager was not responsive, not helpful and didn´t solve ANY of our urgent issues:

They told us to use the NetSuite native integration which was nothing but horrible. Please do not make the mistake to use it. I took us several month to role back to our old manual way and clean up the mess that the integration created. When our CFO escalted this to Spendesk and made it clear that this is a very urgent matter, it took them over a week to even response. They were not able to provide a solution. We are terrible frustrated as a finance crew by the way we are not supported and how badly the integration is that is provided as "native" integration. The documentation and guidance in the integration process was pretty poor as well.

If you are using NetSuite: Please do not use this product.

The product is just not scalable for us as a company because the integration is just not working. Review collected by and hosted on G2.com.

It helps us to keep track, create digital cards, have all our invoices in the same place and more importantly on time. Review collected by and hosted on G2.com.

Nothing much. Maybe the maintenance time but it needs to happen so no complain. Review collected by and hosted on G2.com.

While using Spendesk the platform was relatively easy to use and it solved our need Review collected by and hosted on G2.com.

When we closed our account, they didn't return the nearly £3,000 we had in our account. They stopped responding to us and sent us £100. They have stolen our money. Do not put money into Spendesk. Review collected by and hosted on G2.com.

I cannot fault Spendesk - it's easily the best expenses tool I've used. So user friednly, real B2C UX/UI which makes staying up to date on expenses realy easy Review collected by and hosted on G2.com.

No complaints at all, there's nothing I could improve Review collected by and hosted on G2.com.