SyncApps Reviews & Product Details

SyncApps Overview

What is SyncApps?

SyncApps integration platform allows any business to create Enterprise level software integrations using a simple point & press interface to integrate ActiveCampaign, Dynamics 365, Mailchimp, Constant Contact, NetSuite, Salesforce, Navatar, QuickBooks, Zoho CRM, Zendesk, Xero, Highrise, Handshake, SugarCRM, SuiteCRM and many more.

SyncApps Details
Website
Languages Supported
English, Hindi, Japanese, Spanish, Chinese (Simplified)
Product Description

SyncApps integration platform allows any business to create Enterprise level software integrations using a simple point & press interface to integrate Dynamics 365, Mailchimp, Constant Contact, NetSuite, Salesforce, QuickBooks, Zoho CRM, Zendesk, Xero, Highrise, Handshake, SugarCRM, SuiteCRM and many more.

How do you position yourself against your competitors?

SyncApps is the only Enterprise-grade, point and press integration platform for both small businesses to large enterprises, which need a way to integrate their data starting for less than the price of a Netflix subscription.

With over 10+ years of delighting subscribers and 1000s of companies onboarded to SyncApps, our teams help integrate the software applications that run a business today and in the future.


Seller Details
Seller
Cazoomi
Company Website
Phone
(415) 800-3282
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@Cazoomi
2,616 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Description

Cazoomi makes bi-directional data integration simple.


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SyncApps Reviews

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President + Science Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We picked SyncApps because it was the only connector that would support Dynamics CRM on-premise, and we needed a solid integration between CRM and ActiveSync.

Technical support (that's you, John ;-) ), both pre- and post-sales is sterling. It is the best we ever had with any partner vendor. Kudos! Review collected by and hosted on G2.com.

What do you dislike?

The basic product is free, which is cool. However, after you throw in all the must-haves and nice-to-haves, the subscription can quickly cost a fortune. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Integration of heterogen systems. Saves us tons of data transcription and miscommunication errors. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

LOVE that the features are separated into a variety of add-ons. I've worked with a variety of competitors, and generally speaking they have an all-or-nothing or have a few add-ons that do very little. Review collected by and hosted on G2.com.

What do you dislike?

Set up is time consuming, but that is less of a knock on this product and more related to how our processes is set up. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping our contact Database connected and syncing between salesforce and Constant Contact. So far this product seems that it will be a life saver for us at a very reasonable price. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Thank you for an awesome review.

Happy to see your company is enjoying the benefits of our seamless integration of Constant Contact for Salesforce.

If you hit any snags, just give a shout to our 24/7 support team 24/7 as we're around!

Regards,

Angie

AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

We were integrating a new system using SyncApps. A total of 3 parties were involved in the process. SyncApps support team was there whenever I needed assistance. Quick to respond. Always willing to jump on a call or share a screen to ensure everything was filled in/checked. Review collected by and hosted on G2.com.

What do you dislike?

The only thing I think could be improved on was the knowledge base on the systems that SyncApp was linking up. It was not until I reached the top tier of their support that they were able to assist with the other pieces of the integration. If I was able to use SyncApp as the one stop shop for the integrations, I think the process would have been a lot more smooth. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This was my first experience with SyncApp but I was very impressed with their level of service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We had to pull the plug on the integration due to time restraints but I am confident that SyncApp would have continued to be very helpful. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Thanks for this fantastic review!

We always strive to provide awesome 24/7 support.

Happy to know your Consumer Electronics company is enjoying the benefits of automation now that you easily set up your Sync Profile integration with our point and press platform.

If you hit any snags, just give a shout to our 24/7 support team 24/7 as we're around!

Regards,

Angie

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

There are many options for connecting MailChimp to Salesforce, and I have found SyncApps' solution to be the most flexible & easy to use, as well as priced appropriately for nonprofit organizations. Support is incredibly responsive and patient with questions! The in-app guidance is very helpful for getting things set-up. Review collected by and hosted on G2.com.

What do you dislike?

A few things can be a bit confusing - difficult to understand when field mapping syncs or does not update records, order of operations on syncs. Support team was available to answer my questions though! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

MailChimp to Salesforce, bidirectional sync Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Thank you for dropping by an awesome review about your experience with SyncApps! We always appreciate it.

Happy to know your nonprofit is enjoying the benefits of automation now that you easily set up your Sync Profile integration with our point and press platform.

If you hit any snags, just give a shout to our 24/7 support team 24/7 as we're around!

Regards,

Angie

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Easy to set up to sync with Salesforce and MailChimp with the assistance of the great support team who responds quickly to your emails. I like the ability to "Sync Now" to see if the changes I've made were correct. And the ability to use Marketing Lists in Salesforce allows for multiple groups syncing with just one sync profile. I have been able to set up the addition of contacts to the appropriate Marketing Lists using the Process Builder in Salesforce. Easy to add additional Salesforce orgs to our SyncApps account too. Now have automation for both orgs. Saves so much time and headache! Review collected by and hosted on G2.com.

What do you dislike?

We have not encountered anything so far that we dislike. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SyncApps provides the ability to keep our MailChimp groups up to date using the syncing automation between Salesforce and MailChimp. Saves so much time! Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Hello!

Thank you for sharing an awesome review to wrap up our year.

We are stoked by your support of SyncApps and we're glad to know you find our Salesforce & Mailchimp integration a boost for your business.

Our Support team is available 24/7 via email for any issues that you might face. Please feel free to reach out anytime and we'll be very much happy to assist.

Wishing you & your team a happy holiday!

Angie

System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

John and Dex and the support team were very prompt when we asked them to help work out how we might set up new profiles between Netsuite and Infusion Soft related to PROJECT records in Netsuite

. send emails to clients whose project is half done

. send emails to clients whose project is completed

At initial request, Project fields and records are not readily available to integrate

John and Dex super helpful on troubleshooting and coming up with solutions to meet our requirement over the course of a short time!!

Also, as we only presently have the 5 profile licence, the team have kindly increased our licence by 2 so we can test the solution before having to committ to the extra fee per month to increase our licence for good.

Thank you very much for this practical and economical approach! Review collected by and hosted on G2.com.

What do you dislike?

We made an accidental error that meant an email went from infusion soft to some clients that we did not want to go, but the upside of this, is that we will ALL never forget about this step (step 2 of the profile; tags equalling the tags in step 1) , ever again!!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Now know how to better set up and understand any profile

The dev team of cazoomi now working to release a change that will help ALL users; a way to get Project fields. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Hello Vanessa and thank you for sharing how our platform helps make your business day better.

Our 24/7 experts will be happy to read this and happy to help you next time you need any NetSuite and Infusionsoft integration advise.

Regards,

Angie

UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that it's a tool think allows your software to talk to each other. Review collected by and hosted on G2.com.

What do you dislike?

The customer support is the worse. You aren't able to get free customer support, you can only email them and that obviously takes a while. It one (or more) of the profiles isn't syncing properly it informed you there's an error and a unclear reason why but it doesn't tell you how to fix it so it's more time wasted having to email the support team to ask why, nothing gets resolved quickly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Find their competitor and use them, make sure they have good customer support Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Syncing our CRM system with our automation system, we run multiple webinars a month and this allows our programs to talk to each other. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Thanks for the feedback and we are happy to hear that the platform is able to integrate your CRM to your marketing automation solution.

Please note that our Help Center & Email Support is 100% FREE and 24/7 with under 2 hour response times.

Sounds like in this case the severity of the problem might have warranted a call to get your integration questions answered or problems solved so we hope in the future if you hit a wall that you reach out to our 24/7 support to book a call since it is 100% free and we strive to make sure your integration is on track.

Regards,

Angie

Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The Syncapp is seemless integration between our CRM and Email platform. Its very quick and easy to understand app where you can easily setup sync with minimal knowledge about Netsuite Review collected by and hosted on G2.com.

What do you dislike?

Sometime it seems like CC work in different timezone and to get free review training either we need to stay late in office or come early. but that's worth Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Definitely yes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted to setup content specific emails and email should be also sent based on specific triggers which could be achieved only if NetSuite and Delivra are talking to eachother. Review collected by and hosted on G2.com.

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Response from Jessa Racoma of SyncApps

Hi Mohsin,

Thanks for the awesome review Mohsin and Delivra is one of our top integrations to NetSuite. NetSuite and Delivra work great together and if you ever need 24/7 support we are just an email conversation away.

Thanks again,

Jessa

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy use of platform, Simple integration, Hassle free setup, Clarity in reports and Price!

The best thing about syncapps is, it saved us almost 6 hours in a week. We used to manually download and upload datas through CSV, Since cazoomi that time is transferred to do better things.

Use the app without any second thought, This is one of the apps we have ever used and bought. It does the sync perfectly without any problem. No IT person was needed. We set the report in netsuite and added the key accordingly and in matter of minutes all got sorted. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing as of now as its serving the purpose of why we bought it. Add -ons can be with a certain package. instead of additional purchases. This is the only thing i didnt like obviously :) But other than that you cannot complain any other features on the app. This does the job what we have signed up for.

Another issue was, when credit card got expired, we could have got a courtesy call to let us know that there was problem with the payment, but no calls whatsoever. Only e-mail which went into spam. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use the app without any second thought, This is one of the apps we have ever used and bought. It does the sync perfectly without any problem. No IT person was needed. We set the report in netsuite and added the key accordingly and in matter of minutes all got sorted. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Data exchange from netsuite to Mailchimp Review collected by and hosted on G2.com.

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Response from John Michael Manere of SyncApps

Hi Yathukulan!

Thank you for dropping an awesome review. Our team is ecstatic to know that our solution is key to your integration needs between NetSuite and MailChimp. For now, our Add-Ons are only available depending on the acquired plan. Thank you for pointing out the credit card issue and please be rest assured that our team will be putting this into high priority.

Please keep in touch for our product announcements. In case you hit any snags, please feel free to contact our 24/7 Support team thru support@cazoomi.com, we will be happy to assist you. Thank you.

All the best,

John

AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Cazoomi's SyncApps linking SalesForce and Constant Contact are a huge, huge help to ensuring the data we want to use for marketing segmentation and outreach are easily managed and in sync between our CRM and email platform. Review collected by and hosted on G2.com.

What do you dislike?

No downsides at all. The product is great, the level of support is amazing, and the price point can't be beat. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Making it a lot easier for sales and marketing staff to segment our CRM system for more tailored outreach to our customers and partners. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Hello there!

Thanks so much for the review and happy to hear all the positive feedback on how the integration is going.

Please keep in touch for our product announcements. Let us know if you hit any snags as our 24/7 Support Team is happy to serve you!

Cheers,

Angie

Product Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The tech support is fast, efficient, and always helpful. I love working with Clint and Nugroho, and I have even nominated Nugroho for being employee of the week at my very own company! They are always willing to work with us and ask the right kinds of questions to make sure we are implementing the proper solution in the best way possible. Review collected by and hosted on G2.com.

What do you dislike?

Nothing! Maybe just the time difference, but even being 12 hours apart I still find I get prompt responses while other times I have to wait 12 hours. But not a big deal. They are so helpful when they respond that honestly There is really not to much to dislike at all! If only they would come work FOR us! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our customers are able to easily integrate the customizations without our software to the custom fields in their ERP. It helps deal with the mess of Desktop integrations, because everything being cloud hosted makes the integrations so much smoother. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Hi Margo!

Thank you for the nice review, our subscribers love Handshake to Xero and NetSuite a lot! I will ask our CTO to speed up replies too so please reach out to our awesome 27/7 support anytime.

Regards,

Angie

AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

SyncApps allows our company to integrate data from MailChimp to NetSuite. Our sales team loves it! Review collected by and hosted on G2.com.

What do you dislike?

If you need assistance, all troubleshooting is done over email. There is no way of speaking to a live person. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our company is able to provide the Sales Team with the email data in regards to open/clicks for every campaign. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

We are super excited to hear that the platform is able to integrate NetSuite with Mailchimp the way your Sales team needs it today.

We also have listened this year and know that many need a call to work things out so we have initiated a "book us now" feature right from your dashboard to speak with an expert in NetSuite or Mailchimp or any integration you are wanting to connect 24/7.

So we hope in the future if you hit a wall that you reach out to our 24/7 support to book a call since it is 100% free and our experts are around to help out anytime.

Regards,

Angie

Communications Specialist
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like that this has allowed us to have an easier time integrating our CRM solution to our email marketing software and has simplified our workflow for us. Review collected by and hosted on G2.com.

What do you dislike?

I dislike that we only have 5 sync profiles. I would like to have more and not have to pay out the butt for it. Additionally, if you do not have admin rights within your CRM solution, it makes it MUCH more difficult to set it up yourself. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you have admin rights in SalesForce or it can hold up your process Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has provided us with a solution to connect our CRM solution to our email marketing solution so we can make sure that our entire database is in communication with us at every turn. Review collected by and hosted on G2.com.

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Response from Joanna Mae Abrea of SyncApps

Hello Jillian,

Thank you for sharing your thoughts with us and we’re happy to know that SyncApps is your chosen solution for your Salesforce to Marketing Automation syncing needs.

We understand that having CRM admin rights is crucial when using SyncApps. However, we highly implement security in the data that you share with us. Thus, SyncApps users with regular rights cannot access your CRM data to prevent data loss and to have better data management.

You are currently subscribed to our Professional Plan which has 5 integrations. You can simply upgrade to our Enterprise Plan for better Sync Profile options plus more features such as real-time syncing available to all integrations.

Again, we highly appreciate your thoughts with us and please do let us know if you hit any snags via our 24/7 support portal.

Best,

Joanna

AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The representative I interacted with, John, was very quick to help me resolve my issue (something that has been causing me a lot of headache and problem). He was quick to answer and very helpful. I was able to resolve my issue on the very first interaction. Review collected by and hosted on G2.com.

What do you dislike?

Initally I did have problems with account setup, but at this time, I no longer have any problems. From when I first began using the service, it appears customer service and account support has substantially improved. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I was having issues with our the Salesforce to Constant Contact integration, but are now resolved. This integration, however, has allowed our company to sync email address from Salesforce into our email distribution list in Constant Contact. Review collected by and hosted on G2.com.

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Response from Joanna Mae Abrea of SyncApps

Hello there!

Thank you for sharing your awesome thoughts about SyncApps.

We highly appreciate the honest feedback with regards to our product and especially on support as we aim to deliver the best we can to help you with your integration up to speed.

Just feel free to give us a shout if you need any help with your SyncApps integration.

Best regards,

Joanna

UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The program is pretty intuitive and easy to synch platforms. Review collected by and hosted on G2.com.

What do you dislike?

If you ever get an error or a failed synch, good luck as customer support isnt free and it takes a long time for them to troubleshoot. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

synching our CRM to our Marketing Automation is great and very helpful. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

Thanks for the feedback and we are happy to hear that the platform is meeting your needs for integration.

Our Help Center & Email Support is 100% FREE and 24/7 with Live Chat & Phone being scheduled.

Why We Don't Have Instant Phone Support?

SyncApps limits support to online means due to a few reasons, but mostly that integration issues can range from super easy to off the charts hard to solve. Deciding which type via phone or chat is tricky unless we get some much-needed information up front as we might have to involve multiple teams to get you the answers you need.

Not very ideal for instant phone support right.

Online support and scheduled phone calls help keep SyncApps priced for small businesses, nonprofits, to even large enterprises, and keeps our Engineers busy building and maintaining the best iPaaS features for subscribers just like you.

Online support also helps our multiple teams, from Engineering to Tier I, II & III Support, get the details needed to solve a given integration issue. Depending on the severity of the problem, our team will get you to the right resources like our easy to read Help Desk articles, How-To videos, or schedule a call to get your integration questions answered or problems solved so that your organization does not miss a beat integrating your organization’s lifeblood, your data.

I hope in the future if you hit a wall that you reach out to our 24/7 support to help in any way since it is 100% free and we strive to make sure your integration is on track.

Regards,

Angie

UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I am now able to do use MailChimp as though it fully integrates with NetSuite. Review collected by and hosted on G2.com.

What do you dislike?

I wouldn't say SyncApps is very intuitive. I had to talk to Support to get it fully set-up, and it required a phone-in Support session that my company had to pay for. (But it was worth it because the Support team was very knowledgeable and friendly, and they answered all my questions.) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If there is something you don't understand about the software, just contact Support. They are great and will save you a lot of trouble. It is definitely worth the $50 you have to spend for 30 minutes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Without SyncApps we wouldn't be able to integrate our MailChimp and NetSuite accounts. We now can send Automated emails and use the data that we are collecting in NetSuite in MailChimp. Review collected by and hosted on G2.com.

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Response from Jan Caguindangan of SyncApps

Hello! Thank you for the review, The whole team is currently on hand doing their best to make SyncApps a phenomenal point and press integration platform. Your review will help us improve our product more and more each time.

Best,

Jan

Digital Marketing Associate
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like that it automatically syncs my CRM and email marketing contacts daily. Once you set it up you're all done. Review collected by and hosted on G2.com.

What do you dislike?

If you want to sync more than one contact list you have to pay extra. Other than that SyncApps is great. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want to sync Salesforce or other CRM data to your email management system, this software is the answer! You get the first sync profile for free, so it definitely worth your time to try it out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before I had to manually export data from our CRM (Salesforce) and then import it into Constant Contact, which was very time consuming. The benefit that SyncApps delivers is time savings! Which in turn gives me more time to drive sales instead of managing contacts. Review collected by and hosted on G2.com.

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Response from Syd Caguindangan of SyncApps

Hello Emily,

We are happy to know that you found SyncApps a useful integration for Salesforce to Constant Contact. Our Customer Support Team is available 24/7 to help you if you have any concerns.

Thank you for sharing your experience with us!

Best Regards,

Syd

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I love that the Cazoomi sync app allows our MailChimp contact lists to stay up to date with the latest contact information in Salesforce. With Cazoomi's automatic syncing and the option to sync on demand, I know that we'll always have the correct contact lists ready to go in MailChimp when I need them. Review collected by and hosted on G2.com.

What do you dislike?

There was a bit of a learning curve to make sure that I understood all of the sync settings, and my team experienced a few instances where our Salesforce instance and the MailChimp lists did not match up (probably due to user error!). Otherwise, the tool has worked well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cazoomi allows my organization to integrate MailChimp with our Salesforce instance automatically, eliminating the need to manually export and import contact lists between Salesforce and our email tool. Review collected by and hosted on G2.com.

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Response from Angelie Abratiguin of SyncApps

That is great to hear Haley!

Please drop us a line if you need to ask us a question or have any enhancement ideas, anytime with our 24/7 Customer Support team.

Regards,

Angie

Project Specialist
Real Estate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like the method to sync my Salesforce contacts and leads easily to Constant Contact individual Lists.

Constant Contact lists are very difficult to sync to Salesforce using manual importing methods. Using Syncapps let myself easily connect the systems to each other and using scheduling I can not have to log back into SyncApps since the integration runs by itself.

Review collected by and hosted on G2.com.

What do you dislike?

The steps in setting up are simple, the first step could be improved to allow me to set up faster. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take the trial since if the integration setup is done Syncapps give me 2 extra weeks to try it. 28 days! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We solved our manual list synchronization and marketing automation list integration to Salesforce issues by using Syncapps. It not only saved my team time each week yet improved the way our process for emailing our customers in a timely manner.

Constant Contact list management takes me a few hours each week needing many list edits. With this integration to Salesforce it is easy to move the data back and forth saving the marketing team many hours.

Major benefit is to see the Constant Contact opens of each client, clicks too and act upon each by our sales people locally. Amazing product! Review collected by and hosted on G2.com.

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Response from Jessa Racoma of SyncApps

Hi Joana,

Thank you for using SyncApps and for the cool review! 🙂 Constant Contact is surely a leader on our platform with Salesforce and glad you are enjoying how much time SyncApps is giving back to you. Please let us know if you’ll encounter any snags as our 24/7 Customer Success Folks are ready to help you along the way.

Best,

Jessa

UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Super Easy to set up and has automatic syncs!

I really liked the helpful notes on the right hand side while I completed the integration

The support documentation was extremely useful Review collected by and hosted on G2.com.

What do you dislike?

Some of the project numbers and tags from Netsuite aren't straightforward but Sync Apps support was very friendly and helpful and was able to fix my problems.

I wish there were more videos of various syncs Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take the time to read the supporting documentation and things will go smoothly. If you ever have problems don't hesitate to contact support they reply quickly, extremely friendly and go the distance to make sure your problem is resolved. Clint and Nugroho were both extremely helpful! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am integrating our CRM with a Marketing Management system through MailChimp. This has been extremely useful as it allows us to properly track our lead sources and finely target our multiple segments Review collected by and hosted on G2.com.

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Response from John Michael Manere of SyncApps

Good day,

John here with the Premier Support.

Thanks for the awesome review on us! I see that you’re loving our integration and we greatly appreciate that.

We’d like to also let you know that our documentation team is hard at work updating our content daily so we appreciate all the awesome ideas here.

Videos on specific integration scenarios are on the way in 2018 as well!

We’re around 24/7 so don’t hesitate to reach out anytime with our Support team.

Cheers,

John

Owner/Les Mills & Zumba Instructor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I received a timely reply to my question. Review collected by and hosted on G2.com.

What do you dislike?

The inability to speak directly with someone. However, I get it and business is all about streamlining! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mindbody and Infusionsoft integ Review collected by and hosted on G2.com.

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Response from Joanna Mae Abrea of SyncApps

Hello Keith!

Thank you for sharing a wonderful review to wrap up our year.

We highly appreciate your support and continued patronage to SyncApps and we're glad to know you find our MINDBODY to Infusionsoft integration helpful for your business.

Our Support Folks are available 24/7 via email for any concerns that you might have. Please feel free to reach out anytime and we'll be very much happy to assist.

Wishing you happy holidays!

All the best,

Joanna

Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

SyncApps lets you automate a time consuming process of syncing contacts and groups from Salesforce to MailChimp. Review collected by and hosted on G2.com.

What do you dislike?

The sync is never in real time, and can't be scheduled to happen in conjunction with a scheduled email. The length of time it takes for a complete sync to happen is often unpredictable, and can be over an hour. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're using Mailchimp and Salesforce, SyncApps is a must. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SyncApps is a really helpful link between our CRM software and our email marketing tool. Review collected by and hosted on G2.com.

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Response from Syd Caguindangan of SyncApps

Hello Patty,

Thank you for dropping your thoughts about SyncApps and happy to read those!

We really appreciate your reviews especially on the Setup process as it will help us improve to make it easier for our subscribers. And also, data migration time will depend on the volume of data being synced that’s why some syncs take an hour.

Hope this helps and if you hit any snags, just shout at us and we’ll come running.

Have a great day!

Thanks,

Syd

Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Setup syncapps between Salesforce, mailchimp, constant contact and eventbrite. Existing free integrations for these barely work, cazoomi actually syncs as you would hope and expect.

Note, cazoomi does not add features mailers fall flat on (seeing customers as more than an email address), user friendly list management but cazoomi will save thousands of dollars getting you closer to the dream. Review collected by and hosted on G2.com.

What do you dislike?

Support is great, but don't expect solutions if problems in your system were created by you. For example custom coding in Salesforce that causes record updates to fail will not be cazoomis problem. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mailchimp - trial, much better than native app.

Eventbrite - better than native app, no extra Salesforce install

Constant Contact - native app no longer supported, cazoomi has lots of options Review collected by and hosted on G2.com.

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Response from John Michael Manere of SyncApps

Hello Bill,

Thanks for dropping us your awesome thoughts with SyncApps and we’re happy to know that you had a positive experience with us!

Our Support folks are available 24/7 to help you with your integration needs and provide you the best assistance to get your data syncing successfully. So if you hit any snags along the way, don’t hesitate to let our Support folks know.

Cheers,

John

AB
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I needed help with syncing two programs and they were very responsive and helped find a solution to my needs, regardless of the level of difficulty. Their software allows my different software to communicate and that’s much needed Review collected by and hosted on G2.com.

What do you dislike?

My sync profile was missing capabilities that should have already been available. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need to connect two technologies that are material to your business, I highly recommend SyncApps Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communicating volusion to constant contact Review collected by and hosted on G2.com.

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Response from Syd Caguindangan of SyncApps

Hi!

Thank you for sharing your awesome thoughts about SyncApps.

Our team aims to deliver the best that we can offer in terms of our services and product, we highly appreciate your honest feedback with regards to our product yet rest assured that our product team is doing their best to address these matter.

Thanks,

Syd

UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Once set up, Cazoomi SyncApps was incredibly seamless and easy to use. It removed our team's need to manually import contacts and contact information into our e-blast tool and has saved countless hours of manual updating. So glad we have this tool. (The nonprofit discount helps too!!) Review collected by and hosted on G2.com.

What do you dislike?

Bugs in the system have led to an inconsistent number of updated contacts. Sometimes we expect a set number of Salesforce contacts to be updated in MailChimp, but the number is less than we expected. We have not been able to resolve this discrepancy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

SyncApps provides quick, easy updates and maintenance of our e-blast tool using the information found in our organization's Salesforce database. Has saved so much time for our internal team! Review collected by and hosted on G2.com.

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Response from Syd Caguindangan of SyncApps

Thank you for sharing your review!

We are happy to know that we were able to help your company save a lot of time with our product.

Our team is constantly working hand in hand to make your SyncApps experience as smooth as possible and your review will help us improve more on our services.

Also, please let our 24/7 support folks know with your current concerns so we can resolve it as soon as possible.

Regards,

Syd