I’ve used AssetSonar since 2021 and now manage more than 1,000 hardware assets and all of our company software licensing. It has kept expanding in capability since we first partnered with them. A few of my favorite features: • Asset management: I set mine up to show custody, serial numbers, purchase date, last sync, and more. Links are everywhere, so I don’t spend excessive time navigating, and it loads quickly. • Manager dashboards: I build dashboards for department managers so they can see what they’re spending money on and make informed decisions from the data. This has built incredible confidence in my work from company management. • Purchase orders: I drag and drop a purchase order into the system to auto-populates the fields, so I don’t have to enter them manually. • Reports: They have a lot of useful reports built in, but I like to customize mine, and it’s one of the easiest report builders I’ve ever used. The reports look professional and include graphs and charts that work great when presenting information. • Discovery agent: Once installed on our company computers, it gives us much greater insight into our systems. • Jira integration: We use Jira as our service desk, and our technicians can pull up laptop information right in the service ticket. Software license management has been the biggest unexpected benefit. I didn’t expect it when we bought the software, and I can confidently say I’ve saved 5x what it has cost us. It integrates with AD, so when I offboard an employee I know exactly which licenses need to be disabled or revoked. It also emails the software owners to disable those licenses, and that feature was built for me by their team.

I really like the request portal that comes with the software. It’s customizable and works well for internal use, especially for staff asset and item requests. This was a major feature for us and ultimately led us to choose this software. It is also very easy to import new items with the AI importer, which detects relevant information and lets you map Excel columns to fields in the software.

I like how user friendly AssetSonar is. I can dive in without reading a manual, and both new support analysts with little IT experience and people with years of experience can use it with ease. I also like having reports at hand for accounting and my IT director, including inventory counts, who has certain assets, and which assets are nearing end of life. The reports are user friendly and assist us a lot, and the initial setup was extremely easy.