Compare Crowdin and Smartling 
Featured Products
At a Glance
Market Segments
Small-Business (57.6% of reviews)
Small-Business (49.2% of reviews)
Entry-Level Pricing
Free
Free Per Year
Crowdin
Star Rating
(673)4.4 out of 5
Market Segments
Small-Business (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSmartling
Star Rating
(676)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Year
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartling excels in user experience, with many praising its intuitive interface and features like the translation memory that helps save time and reduce costs. Users appreciate how it speeds up localization and improves translation quality.
- Users say Crowdin is particularly strong in its AI integration and In-Context Editor, which allows for more accurate translations by providing relevant contextual information. This feature has been highlighted as a game-changer for users who need to translate content without guessing.
- According to verified reviews, Smartling's implementation process is smooth, with users noting that upgrades are handled well and that they have excellent visibility into each job. This level of transparency is a significant advantage for teams managing multiple translation projects.
- Reviewers mention that Crowdin is very stable for community translations, with users reporting no issues over extended periods. This reliability makes it a preferred choice for teams that rely on consistent performance for collaborative translation efforts.
- G2 reviewers highlight that while both platforms offer free entry-level pricing, Smartling's overall quality and support are perceived as superior, with users noting the human involvement in translations as a key factor in reducing mistakes, especially for high-stakes content.
- Users report that Smartling has a slight edge in ease of use and setup, making it more accessible for new users. Many have expressed that it saves them hours each week, which is a significant benefit for teams looking to streamline their translation processes.
Pricing
Entry-Level Pricing
Crowdin
Free
Free
- Unlimited public projects
- 1 private project
- 60,000 hosted words (source strings × target languages)
Smartling
Core
Free
Per Year
Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/
- Professional Language Services
- Unlimited Projects
- Visual Context
Free Trial
Crowdin
Free Trial is available
Smartling
No trial information availableRatings
Meets Requirements
8.8
601
8.8
565
Ease of Use
8.3
614
8.7
575
Ease of Setup
8.2
412
8.7
397
Ease of Admin
8.3
298
8.4
213
Quality of Support
9.0
461
9.0
517
Has the product been a good partner in doing business?
9.0
274
9.1
213
Product Direction (% positive)
8.5
591
8.3
547
Features by Category
Collaboration
8.5
267
Not enough data
8.8
294
Not enough data
8.2
261
Not enough data
Automation
8.6
297
Not enough data
8.2
294
Not enough data
8.7
283
Not enough data
Translation Support
8.1
154
7.5
198
8.4
154
8.5
202
8.2
156
8.0
198
7.0
117
7.1
173
7.0
104
6.8
156
Visitor Customization
7.4
111
6.9
154
7.6
112
7.2
158
8.0
119
7.2
155
7.7
115
7.1
156
Generative AI
7.2
61
6.4
88
6.1
56
6.0
85
Client Tools
7.4
257
|
Verified
8.3
216
7.9
267
|
Verified
8.4
233
7.8
262
8.5
227
7.9
270
|
Verified
8.5
244
|
Verified
Translation Tools
8.2
318
|
Verified
8.5
288
|
Verified
8.2
314
|
Verified
8.7
287
|
Verified
8.1
315
|
Verified
8.5
263
|
Verified
8.0
279
|
Verified
8.4
257
|
Verified
8.4
323
|
Verified
8.5
282
|
Verified
8.2
300
|
Verified
8.4
282
|
Verified
Generative AI
7.3
140
7.4
142
Agentic AI - Translation Management
7.0
47
7.8
100
6.9
45
8.0
102
Translation Memory
8.7
145
Not enough data
8.4
158
Not enough data
Machine Translation
8.2
140
Not enough data
7.7
122
Not enough data
Translation Options
6.7
103
Not enough data
8.8
141
Not enough data
Generative AI
7.4
50
Not enough data
7.2
47
Not enough data
Platform
8.5
31
Not enough data
8.2
31
Not enough data
8.0
29
Not enough data
7.6
30
Not enough data
7.8
30
Not enough data
8.9
27
Not enough data
Channel
7.9
26
Not enough data
7.1
28
Not enough data
7.8
26
Not enough data
8.3
26
Not enough data
Generative AI
7.2
29
Not enough data
6.7
26
Not enough data
6.0
24
Not enough data
Categories
Categories
Shared Categories
Crowdin and Smartling are categorized as Website Translation Tools and Translation Management
Unique Categories
Crowdin is categorized as Software Localization Tools, Computer-Assisted Translation, and Multilingual Customer Support
Smartling has no unique categories
Reviews
Reviewers' Company Size
Crowdin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.6%
Computer Games
10.4%
Translation and Localization
9.1%
Information Technology and Services
8.7%
Financial Services
3.1%
Other
39.1%
Translation and Localization
36.6%
Computer Software
11.3%
Information Technology and Services
9.3%
Financial Services
4.0%
Marketing and Advertising
3.7%
Other
35.1%
Alternatives
Discussions
Who owns Crowdin?
1 Comment
JM
Founded by Serhiy Dmytryshyn
https://www.crunchbase.com/person/sergey-dmytryshyn
Owned by OÜ Crowdin...Read more
What is Crowdin used for?
1 Comment
KH
Crowdin is a localization software used to automate translation & localization. Companies use Crowdin to become multilingual and quickly produce new features...Read more
Crowdin has no more discussions with answers
How can I upload glossaries from other projects and/or platforms into the Smartling TM?
1 Comment
AD
They need to be in the format of the template but you should be able to do that near the linguistic assets once you are in that menu Read more
Can the software/service be validated?
1 Comment
JC
Hi Rafael —Smartling supports translation review, QA, etc. via a 'validation' step within a translation workflow.
We also have a number of compliance...Read more
Who are your translators?
1 Comment
Official Response from Smartling
Smartling collaborates with a team of highly curated professional linguists that are located in the country of the languages they service. The linguists are...Read more
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