Ease of Use, Number of Features, Easy to connect with PM's related to the project on the same platform, Quick resolution to queries, Ease of Integration.

I find Smartling's cloud-based nature incredibly beneficial because it ensures that my work is secure while also being easily accessible and shareable with my team. The configurable workflows are a standout feature, enabling us to seamlessly handle some translation jobs internally while efficiently coordinating with external vendors for others. Additionally, the glossary management function is invaluable for maintaining brand consistency and enhancing the quality of machine translation/AI translations. These features collectively elevate the overall translation process, making Smartling a crucial tool in managing our multilingual communications effectively.

Easy to use, quick access to things like TM and close matches.