# Best AI Voice Assistants *By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)* Retell AI leads the AI voice assistants category, rated 4.8 out of 5 on G2 based on 2,600+ verified reviews. For financial contact centers, Glia matches Retell's 4.8-star rating with specialized AI voice containment. ElevenLabs stands out for human-grade voice cloning capabilities at 4.5 stars. 1. Retell AI — 4.8/5 (2,600+ reviews): Production-grade AI voice agent deployment 2. ElevenLabs — 4.5/5 (1,100+ reviews): Human-grade voice cloning for conversational AI agents 3. Genesys Cloud CX — 4.4/5 (1,500+ reviews): Omnichannel voice bot orchestration with Architect flows 4. Glia — 4.8/5 (80+ reviews): AI voice containment for financial contact centers 5. Jotform AI Agents — 4.5/5 (700+ reviews): No-code voice agent deployment with multilingual support *Updated June 2026. Based on 2026 G2 verified review data across 5 products.* AI voice assistant software enables people to interact with digital devices and systems using natural voice commands, conducting conversations, performing tasks, or transcribing speech into text. It combines automatic speech recognition (ASR), [natural language processing (NLP)](https://www.g2.com/categories/natural-language-processing-nlp), and AI to interpret spoken input and respond by speaking, performing actions, or retrieving information. ### Core Capabilities of AI Voice Assistants Software To qualify for inclusion in the AI Voice Assistants category, a product must: - Support natural language understanding (NLU) with high accuracy to ensure consistent caller experiences - Maintain conversation history to enable multi-turn interactions - Offer AI-powered call answering tools capable of handling incoming calls at all times - Ensure scalability to meet varying call volumes and business needs - Support ASR to convert spoken input into text - Use natural language generation (NLG) and text-to-speech (TTS) to produce natural-sounding responses - Include dialogue management to maintain context and support multi-turn conversations - Respond in real time to enable natural, human-like communication - Provide seamless human handoff to a live agent for unresolved or complex interactions ### How AI Voice Assistants Software Differs from Other Tools AI voice assistants are commonly integrated with [CRM platforms](https://www.g2.com/categories/crm), [call center software](https://www.g2.com/categories/call-center-infrastructure), and [IoT devices](https://www.g2.com/categories/internet-of-things-iot-platforms), enabling them to update records, trigger workflows, and control connected systems. This sets them apart from simple voice dictation tools, which focus solely on transcription. AI voice assistants are particularly valuable for small to mid-sized businesses seeking to reduce wait times, lower operational costs, and maintain professional customer service without scaling headcount. ### Insights from G2 on AI Voice Assistants Software Based on category trends on G2, real-time responsiveness and seamless human handoff stand out as the most valued capabilities. These platforms deliver measurable reductions in operational costs and improvements in customer experience consistency when handling high call volumes. ## Top AI Voice Assistants at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Retell AI](https://www.g2.com/products/retell-ai/reviews) | 4.8/5.0 (2,573 reviews) | Production-grade AI voice agent deployment | "[Property Management Made Easy!](https://www.g2.com/survey_responses/retell-ai-review-13024552)" | | 2 | [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) | 4.5/5.0 (1,140 reviews) | Human-grade voice cloning for conversational AI agents | "[Rich Voice Quality with Room for Enhancement](https://www.g2.com/survey_responses/elevenlabs-review-12413572)" | | 3 | [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5.0 (1,463 reviews) | Omnichannel voice bot orchestration with Architect flows | "[Effortless Setup, Powerful Integrations](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12997137)" | | 4 | [Glia](https://www.g2.com/products/glia/reviews) | 4.8/5.0 (86 reviews) | AI voice containment for financial contact centers | "[Seamless Channel Switching, Unmatched Support](https://www.g2.com/survey_responses/glia-review-11801729)" | | 5 | [Synthflow](https://www.g2.com/products/synthflow/reviews) | 4.5/5.0 (1,010 reviews) | No-code AI voice agents with GHL integration | "[Clean, Intuitive UI That Streamlined Our Workflows Fast](https://www.g2.com/survey_responses/synthflow-review-12621357)" | | 6 | [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) | 4.7/5.0 (21 reviews) | 24/7 call screening, intake, and scheduling | "[We Love Smith.ai](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-11734422)" | | 7 | [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) | 4.5/5.0 (618 reviews) | No-code voice agent deployment with multilingual support | "[Practical and Fast—Set Up a Working Jotform AI Agent in a Day](https://www.g2.com/survey_responses/jotform-ai-agents-review-12998528)" | | 8 | [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5.0 (3,533 reviews) | AI-routed inbound call handling with UCaaS | "[User-Friendly Phone Service Provider For Small Business](https://www.g2.com/survey_responses/nextiva-review-12747800)" | | 9 | [CallRail](https://www.g2.com/products/callrail/reviews) | 4.5/5.0 (1,627 reviews) | After-hours AI voice capture with call attribution | "[Easy Call Tracking Insights That Validate Marketing Performance](https://www.g2.com/survey_responses/callrail-review-12681264)" | | 10 | [Voiceflow](https://www.g2.com/products/voiceflow/reviews) | 4.6/5.0 (110 reviews) | No-code conversational AI agent prototyping and deployment | "[Easy Visual Chatbot Builder That Makes Client Flows Clear](https://www.g2.com/survey_responses/voiceflow-review-12406569)" | ## How Many AI Voice Assistants Products Does G2 Track? **Total Products under this Category:** 461 ### Category Stats (Jun 2026) - **Average Rating**: 4.7/5 (↑0.02 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Sonant AI (+16.07%) - Among all products in this category, Sonant AI recorded the largest rating increase compared to last month *Last updated: June 24, 2026* ## How Does G2 Rank AI Voice Assistants Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 26,300+ Authentic Reviews - 461+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which AI Voice Assistants Is Best for Your Use Case? - **Leader:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Highest Performer:** [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - **Easiest to Use:** [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) - **Top Trending:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) - **Best Free Software:** [Retell AI](https://www.g2.com/products/retell-ai/reviews) --- **Sponsored** ### livepro Knowledge Management livepro is a comprehensive Customer Experience Knowledge Management solution designed to enhance the efficiency and effectiveness of customer service operations across various industries. Since its inception in 2001, livepro has been dedicated to providing a robust knowledge management platform that empowers customer service centers & departments that support them in sectors such as Banking and Finance, Airlines, Insurance, Superannuation, Education, Health, and Government. The primary goal of livepro is to streamline the process of delivering accurate information to agents, thereby improving overall customer experience. The target audience for livepro includes organizations that prioritize customer service excellence and seek to optimize their knowledge management processes. By offering a feature-rich yet user-friendly interface, livepro allows customer service representatives to access reliable answers quickly, eliminating the need to sift through lengthy documents. This intuitive design not only enhances the speed of customer service interactions but also significantly reduces the training time required for staff, enabling them to confidently address customer inquiries with minimal onboarding. One of the standout features of livepro is its powerful search functionality, which serves as a single source of truth for organizations. This feature ensures that agents can retrieve consistent and accurate answers across multiple channels, including phone, email, front counter, website, self-service portals, live chat, and even modern virtual assistants. By providing immediate access to information, livepro helps organizations respond to even the most complex customer questions efficiently, thereby fostering a more satisfying customer experience. The benefits of implementing livepro extend beyond improved customer satisfaction. Organizations can expect a reduction in average handling time (AHT) and a decrease in training costs, as staff become more adept at navigating the system with ease. Additionally, livepro minimizes compliance and risk factors by offering clear, easy-to-follow process guidance, which helps ensure that agents adhere to established protocols. Overall, livepro stands out in the knowledge management category by delivering a solution that not only enhances the capabilities of customer service teams but also positively impacts the bottom line through operational efficiencies. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1010753&secure%5Bdisplayable_resource_id%5D=29&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=29&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=55822&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants&secure%5Btoken%5D=650716594d6e2027fdb5f698a1cceece7c80ee8ebf8fd374e314bf9fd83b4863&secure%5Burl%5D=https%3A%2F%2Flivepro.com%2F&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated AI Voice Assistants Products in 2026? ### 1. [Retell AI](https://www.g2.com/products/retell-ai/reviews) Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs. **Average Rating:** 4.8/5.0 **Total Reviews:** 2,573 **Who Is the Company Behind Retell AI?** - **Seller:** [Retell AI](https://www.g2.com/sellers/retell-ai) - **Company Website:** https://www.retellai.com - **Year Founded:** 2023 - **HQ Location:** Palo Alto, US - **Twitter:** @retellai (3,181 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/retellai/ (121 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 3% Small-Business, 0% Mid-Market #### What Are Retell AI's Pros and Cons? **Pros:** - Ease of Use (494 reviews) - Helpful (144 reviews) - User Interface (142 reviews) - Integrations (119 reviews) - Simple (112 reviews) **Cons:** - Missing Features (116 reviews) - Expensive (87 reviews) - Learning Curve (80 reviews) - Limited Features (66 reviews) - Poor Understanding (64 reviews) ### What Do G2 Reviewers Say About Retell AI? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Retell AI remarkable, facilitating quick setup and seamless integration with other applications. - Users appreciate the **ease of use** of Retell AI, praising its natural voice and simple interface for all skill levels. - Users appreciate the **straightforward and helpful UI** , which makes for a quick and easy learning experience. - Users appreciate the **easy integrations** with other applications, enhancing workflow efficiency and simplicity. - Users appreciate the **simple and clean UI** of Retell AI, making it accessible for beginners and professionals alike. **Cons:** - Users desire **missing features** such as more voice options and additional native integrations for better functionality. - Users find Retell AI to be **expensive** , especially compared to alternatives like Assistable.AI, affecting affordability. - Users find the **steep learning curve** challenging, needing practice and support to fully grasp the features. - Users find the **limited features** of Retell AI restrict workflow efficiency and require additional tools for testing deployments. - Users face a **poor understanding** of conversation types, leading to difficulties in achieving intended outcomes with Retell AI. #### What Are Recent G2 Reviews of Retell AI? **"[Property Management Made Easy!](https://www.g2.com/survey_responses/retell-ai-review-13024552)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/retell-ai-review-13024552) --- **"[Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations](https://www.g2.com/survey_responses/retell-ai-review-12722058)"** **Rating:** 5.0/5.0 stars *— Rishav K.* [Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058) --- ### 2. [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creative and Agents—ElevenLabs combines state-of-the-art speech, sound, image, and video technologies to make digital expression instant, human, and scalable. The Creative Platform provides everything teams need to generate, transform, and produce media at studio quality. It includes Voice v3 (the most expressive text-to-speech model on the market), Scribe v2 for industry-leading speech-to-text, Voice Design and Voice Cloning for personalized character creation, Voice Isolator and Voice Changer for transformation, and Realtime Speech-to-Text for dynamic use cases. Users can also generate AI Sound Effects (SFX), AI Music, and create visuals through Image and Video generation. Production tools like Studio, Dubbing, Voice Library, and Productions enable full-scale localization and content workflows—all in one seamless environment. The Agents Platform extends ElevenLabs’ technology into real-time interaction. It allows developers and enterprises to deploy voice-native AI agents that can reason, converse, and complete tasks. Through built-in Workflows, agents can act on context, access information, and deliver personalized customer experiences across sales, support, and education—all powered by ElevenLabs’ expressive voice technology. Enterprises integrate via SOC 2-compliant APIs, SDKs, and on-prem deployments to build secure, scalable, and multilingual solutions. Ethical guardrails such as Speech Classifier, watermarking, and granular voice usage controls ensure trust and transparency across every product. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication—empowering the world to create, converse, and connect in any language, medium, or voice. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,140 **Who Is the Company Behind ElevenLabs?** - **Seller:** [Eleven Labs](https://www.g2.com/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20) - **Company Website:** https://elevenlabs.io/ - **Year Founded:** 2022 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/elevenlabsio/ (957 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Marketing and Advertising, Entertainment - **Company Size:** 73% Small-Business, 6% Mid-Market #### What Are ElevenLabs's Pros and Cons? **Pros:** - Ease of Use (469 reviews) - Quality (318 reviews) - Speed (289 reviews) - Features (239 reviews) - Easy Setup (218 reviews) **Cons:** - Expensive (171 reviews) - Needs Improvement (162 reviews) - Pricing Issues (148 reviews) - Missing Features (129 reviews) - Pronunciation Issues (109 reviews) ### What Do G2 Reviewers Say About ElevenLabs? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ElevenLabs, finding it straightforward and efficient for various tasks. - Users value the **impressive voice quality** of ElevenLabs, appreciating its human-like attributes for various content creation tasks. - Users are impressed with the **speed of voice generation** in ElevenLabs, significantly enhancing productivity and efficiency. - Users appreciate the **impressive voice quality and variety** offered by ElevenLabs, making it easy to create voice agents. - Users appreciate the **easy setup** of ElevenLabs, allowing for seamless integration and a smooth start to their workflow. **Cons:** - Users find the **pricing structure costly** , limiting, and frustrating, especially with quickly expiring credits. - Users report that **directing AI voice talent and integration processes** are more complex than expected, hindering usability. - Users find the **pricing structure limiting** , especially with quick credit usage and no rollover for unused credits. - Users often express frustration over **missing advanced features** in ElevenLabs, hindering their editing capabilities and workflows. - Users face **pronunciation issues** with ElevenLabs, leading to inaccuracies in handling numbers and acronyms. #### What Are Recent G2 Reviews of ElevenLabs? **"[Rich Voice Quality with Room for Enhancement](https://www.g2.com/survey_responses/elevenlabs-review-12413572)"** **Rating:** 4.0/5.0 stars *— Gediminas P.* [Read full review](https://www.g2.com/survey_responses/elevenlabs-review-12413572) --- **"[ElevenLabs Delivers Realistic, Expressive Voices with Fast, Easy Customization](https://www.g2.com/survey_responses/elevenlabs-review-12868213)"** **Rating:** 5.0/5.0 stars *— Mi S.* [Read full review](https://www.g2.com/survey_responses/elevenlabs-review-12868213) --- ### 3. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) Genesys Cloud CX® is an AI-Powered Experience Orchestration solution that enables organizations to coordinate customer and employee interactions across every touchpoint. By connecting data, systems and workflows in real time, it helps businesses deliver more consistent, personalized experiences that improve loyalty, efficiency and overall business outcomes. The solution brings together AI; voice and digital engagement; intelligent routing and automation; workforce engagement management; and end-to-end journey orchestration in a single, unified cloud solution. Its open, flexible architecture allows organizations to integrate easily with existing systems, reducing complexity while creating a more connected experience across channels and enabling innovation without disruption. Organizations use Genesys Cloud CX to accelerate time to value through rapid deployment and easy-to-deploy capabilities, while reducing cost to serve with AI-driven automation. Real-time personalization and context-aware interactions help improve customer satisfaction, while native AI capabilities enhance agent productivity, streamline workflows and support faster, more informed decision-making. A unified data layer provides real-time insights and ensures seamless experiences across channels, eliminating silos and improving visibility across operations. Built-in AI governance supports secure, compliant and explainable adoption, which is especially important for regulated industries. Designed for enterprise scale, the platform delivers high availability, stability and security, with the scalability and flexibility to support global operations and evolving business needs while maintaining resilience. Genesys Cloud CX is widely used by organizations of all sizes to orchestrate personalized customer experiences at scale, improve efficiency, simplify the technology stack and drive measurable ROI. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,463 **Who Is the Company Behind Genesys Cloud CX?** - **Seller:** [Genesys](https://www.g2.com/sellers/genesys) - **Company Website:** https://www.genesys.com - **Year Founded:** 1990 - **HQ Location:** Menlo Park, CA - **Twitter:** @Genesys (32,180 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/601919/ (8,569 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Manager, Case Advocate - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 45% Mid-Market, 40% Enterprise #### What Are Genesys Cloud CX's Pros and Cons? **Pros:** - Ease of Use (135 reviews) - Features (98 reviews) - Reliability (76 reviews) - Efficiency (72 reviews) - Helpful (60 reviews) **Cons:** - Limited Features (55 reviews) - Missing Features (53 reviews) - Complexity (42 reviews) - Inadequate Reporting (38 reviews) - Learning Curve (37 reviews) ### What Do G2 Reviewers Say About Genesys Cloud CX? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Genesys Cloud CX, streamlining operations and enhancing overall efficiency. - Users appreciate the **innovative features** of Genesys Cloud CX, enhancing contact center operations and fostering collaboration. - Users value the **reliability** of Genesys Cloud CX, ensuring consistent access and excellent business continuity across projects. - Users value the **efficiency** of Genesys Cloud CX, which enhances agility and streamlines contact center operations significantly. - Users find the **customization options** in Genesys Cloud CX invaluable for meeting their unique routing needs effectively. **Cons:** - Users find the **limited features** of Genesys Cloud CX frustrating, especially regarding advanced functionalities that require extra licenses. - Users note **missing features** in Genesys Cloud CX, including advanced capabilities that require extra costs and complex configurations. - Users find the **complexity** of Genesys Cloud CX daunting, often struggling with navigation and feature accessibility. - Users find the **inadequate reporting** capabilities of Genesys Cloud CX frustrating, limiting data generation to only three weeks at a time. - Users often find the **learning curve to be steep** with Genesys Cloud CX due to its complex interface and features. #### What Are Recent G2 Reviews of Genesys Cloud CX? **"[Effortless Setup, Powerful Integrations](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12997137)"** **Rating:** 5.0/5.0 stars *— Lucas A.* [Read full review](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12997137) --- **"[A Flexible and Scalable Platform for Modern Customer Experience](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12502148)"** **Rating:** 5.0/5.0 stars *— Phaneendra A.* [Read full review](https://www.g2.com/survey_responses/genesys-cloud-cx-review-12502148) --- #### What Are G2 Users Discussing About Genesys Cloud CX? - [What is Genesys Cloud CX used for?](https://www.g2.com/discussions/what-is-genesys-cloud-cx-used-for) - 2 comments, 1 upvote - [What kind of software is zendesk?](https://www.g2.com/discussions/what-kind-of-software-is-zendesk) - 2 comments - [What are the 4 most important benefits of Active Directory?](https://www.g2.com/discussions/what-are-the-4-most-important-benefits-of-active-directory) - 1 comment - [What does Genesys Cloud For Salesforce do?](https://www.g2.com/discussions/what-does-genesys-cloud-for-salesforce-do) - 2 comments - [Does Genesys integrate with Salesforce?](https://www.g2.com/discussions/purecloud-for-salesforce-does-genesys-integrate-with-salesforce) ### 4. [Glia](https://www.g2.com/products/glia/reviews) Glia is the No. 1 platform for intelligent banking interactions, providing an AI workforce purpose-built for the banking industry — and the only one with a zero-hallucination and prompt injection guarantee for customer and member AI. Trusted by over 700 financial institutions, Glia’s ChannelLess® architecture eliminates the friction of traditional support by unifying voice, digital and AI into a single efficient foundation. With 1,000+ pre-built banking goals and seamless human-to-AI handoffs, we help institutions slash operational costs and abandonment rates while accelerating growth in loans and deposits. Our mission is to help build thriving communities, ensuring that every banking interaction — AI or human — builds lasting trust and measurable value. Learn more at glia.com. **Average Rating:** 4.8/5.0 **Total Reviews:** 86 **Who Is the Company Behind Glia?** - **Seller:** [Glia](https://www.g2.com/sellers/glia) - **Company Website:** https://www.glia.com/ - **Year Founded:** 2012 - **HQ Location:** New York, New York - **Twitter:** @GliaInc (1,471 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2687116/ (468 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Banking, Financial Services - **Company Size:** 67% Mid-Market, 17% Small-Business #### What Are Glia's Pros and Cons? **Pros:** - Customer Support (38 reviews) - Helpful (38 reviews) - Ease of Use (37 reviews) - Efficiency (23 reviews) - Features (23 reviews) **Cons:** - Missing Features (13 reviews) - Integration Issues (8 reviews) - Limited Features (7 reviews) - Poor Customer Support (7 reviews) - Reporting Issues (7 reviews) ### What Do G2 Reviewers Say About Glia? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer support** from Glia, highlighting responsiveness and helpfulness during implementation and use. - Users value the **helpful customer support** from Glia, enhancing the overall experience and implementation process. - Users enjoy the **ease of use** of Glia, enabling quick implementation and effective customization for enhanced member support. - Users value Glia for its **efficient unified experience** , enhancing support and streamlining operations for team members and clients. - Users value the **exceptional support and intuitive features** of Glia, enhancing member experiences and simplifying integration. **Cons:** - Users feel the lack of **advanced features** in Glia limits their ability to understand and manage customer interactions effectively. - Users experience **integration issues** with Glia, finding it challenging to connect with other essential software in their organizations. - Users express a desire for **expanded features** in Glia, specifically for enhanced insights and reporting capabilities. - Users experience **poor customer support** from Glia, often receiving generic responses and insufficient assistance with technical issues. - Users feel the **reporting features need improvement** , particularly in scheduling and data integrity for better functionality. #### What Are Recent G2 Reviews of Glia? **"[Seamless Channel Switching, Unmatched Support](https://www.g2.com/survey_responses/glia-review-11801729)"** **Rating:** 5.0/5.0 stars *— Silvio E.* [Read full review](https://www.g2.com/survey_responses/glia-review-11801729) --- **"[Seamless Setup, Enhances Workflow Significantly](https://www.g2.com/survey_responses/glia-review-11814799)"** **Rating:** 5.0/5.0 stars *— Kimberly B.* [Read full review](https://www.g2.com/survey_responses/glia-review-11814799) --- #### What Are G2 Users Discussing About Glia? - [What is Glia used for?](https://www.g2.com/discussions/what-is-glia-used-for) - 1 comment ### 5. [Synthflow](https://www.g2.com/products/synthflow/reviews) Synthflow provides enterprise-ready voice AI agents that automate inbound and outbound phone calls. Businesses use Synthflow to handle appointment scheduling, lead qualification, customer support, and call routing through natural, conversational voice technology. With a no-code builder, 200+ integrations, and deployment in under 3 weeks, Synthflow makes it easy for teams to scale automation without engineering effort. AI agents operate with sub-500ms latency in 30+ languages and meet global compliance standards (SOC 2, HIPAA, GDPR). Organizations across healthcare, real estate, insurance, and e-commerce use Synthflow to improve customer experience, reduce manual workload, and ensure calls are answered 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,010 **Who Is the Company Behind Synthflow?** - **Seller:** [ AgentFlow AI GmbH](https://www.g2.com/sellers/agentflow-ai-gmbh) - **Company Website:** https://synthflow.ai/pricing - **Year Founded:** 2023 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** https://www.linkedin.com/company/synthflowai/ (70 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 92% Small-Business, 7% Mid-Market #### What Are Synthflow's Pros and Cons? **Pros:** - Ease of Use (364 reviews) - Setup Ease (148 reviews) - Easy Integrations (143 reviews) - Integrations (140 reviews) - Easy Setup (112 reviews) **Cons:** - Expensive (145 reviews) - Cost Limitations (97 reviews) - Learning Curve (59 reviews) - Missing Features (38 reviews) - Limited Customization (36 reviews) ### What Do G2 Reviewers Say About Synthflow? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Synthflow, finding it intuitive and simple to deploy and integrate. - Users love the **easy setup** of Synthflow, highlighting its intuitive interface and helpful documentation for quick learning. - Users value the **easy integrations** with platforms like Make.com and Zapier, making usage seamless and efficient. - Users value the **easy integration** of Synthflow with various platforms, enhancing their workflow and user experience. - Users love the **easy setup** of Synthflow, finding the intuitive interface quick and straightforward for deployment. **Cons:** - Users find the **pricing plans steep** , especially with limited options between starter and pro levels. - Users are concerned about the **cost limitations** of Synthflow, finding pricing plans steep and insufficient for testing. - Users find the **learning curve steep** , making navigation and adaptation challenging, especially for beginners. - Users are dissatisfied with the **missing features** , such as global search and inadequate documentation hindering usability. - Users find **limited customization** challenging, especially when mapping complex conversational workflows and collaborating effectively. #### What Are Recent G2 Reviews of Synthflow? **"[Effortless AI Voice Agents for Scalable Phone-Based Customer Interactions](https://www.g2.com/survey_responses/synthflow-review-12204291)"** **Rating:** 5.0/5.0 stars *— Jose Manuel G.* [Read full review](https://www.g2.com/survey_responses/synthflow-review-12204291) --- **"[Clean, Intuitive UI That Streamlined Our Workflows Fast](https://www.g2.com/survey_responses/synthflow-review-12621357)"** **Rating:** 5.0/5.0 stars *— Usman J.* [Read full review](https://www.g2.com/survey_responses/synthflow-review-12621357) --- ### 6. [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency. It handles screening, lead qualification, and intake while human receptionists stand by for escalations or complex requests. This hybrid model delivers AI efficiency with seamless human backup. AI Receptionist comes with custom call-handling playbooks that are tailored to adapt and align with your workflows. These playbooks ensure each interaction reflects your brand’s voice, values, and quality standards. Our integration ecosystem includes over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot — so call data flows directly into your CRM, scheduling software, and other tools. This unified setup centralizes operations and reporting across your business locations. The AI Receptionist dashboard provides real-time insights into call activity, with detailed summaries, recordings, and transcripts to help businesses monitor performance and make data-driven decisions. With pricing starting at $95.00/month and a risk-free 30-day money-back guarantee, AI Receptionist offers growing businesses a powerful, cost-effective way to handle every call scenario with unmatched agility. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 **Who Is the Company Behind Smith.ai AI Receptionist?** - **Seller:** [Smith.ai](https://www.g2.com/sellers/smith-ai) - **Company Website:** https://smith.ai - **Year Founded:** 2015 - **HQ Location:** Los Altos, California - **Twitter:** @smithdotai (1,011 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18531286/ (335 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Recent G2 Reviews of Smith.ai AI Receptionist? **"[Efficient Call Screening and Seamless AI-to-Human Transitions](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-12149993)"** **Rating:** 4.5/5.0 stars *— Cenmar F.* [Read full review](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-12149993) --- **"[We Love Smith.ai](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-11734422)"** **Rating:** 5.0/5.0 stars *— Tawnee S.* [Read full review](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-11734422) --- ### 7. [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Agent to enhance user engagement, improve response times, and streamline support operations. With Jotform’s intuitive, no-code AI builder, you can easily train and customize your own AI Agent to match your brand voice, support workflows, and respond with the exact information your users need. Simply provide key details, documents, FAQs, or form data, and your AI Agent will learn from this context to deliver accurate, personalized interactions. This level of customization helps teams improve response times, boost user satisfaction, and streamline support operations across every stage of the customer journey. One of the platform’s most powerful advantages is its extensive library of 7,000+ customizable AI Agent templates. These ready-made templates provide an easy starting point for a wide variety of use cases, including customer support, onboarding, lead qualification, appointment scheduling, product education, internal training, and more. Each template can be fully personalized with your own instructions, tone, workflows, and industry-specific knowledge—allowing you to deploy high-performing AI Agents in minutes. Jotform AI Agents provide 24/7 automated assistance, ensuring your customers receive instant support even outside of business hours. While you sleep, your AI Agents continue working—handling inquiries, resolving issues, collecting information, and providing accurate responses around the clock. This continuous availability reduces wait times, increases engagement, and helps teams keep up with growing demand. With multichannel support, Jotform AI Agents can operate wherever your users are. Deploy your agents across web, chat widgets, email, phone, WhatsApp, Messenger, Gmail, WordPress, and other communication channels for a unified, consistent support experience. This omnichannel flexibility ensures that your users always receive real-time assistance—no matter the device or platform. For teams requiring voice-based interactions, Jotform offers powerful phone and SMS capabilities. AI Agents can handle incoming calls, conduct natural voice conversations, answer questions, and transcribe spoken messages—all with a friendly, human-like tone. This makes Jotform AI Agents ideal for customer service hotlines, appointment reminders, phone-based support, and automated phone menus. AI Agents can also perform customizable actions based on your workflows. Define specific behaviors, triggers, follow-up steps, or automated tasks for your agent to execute. Whether you want it to qualify leads, send emails, update CRM records, route inquiries, generate reports, or collect data through forms, your AI Agent follows your rules precisely. By combining real-time automation, no-code customization, multichannel support, and intelligent communication, Jotform AI Agents help organizations scale their customer experience effortlessly. Whether you’re a small business or a global enterprise, AI Agents provide the speed, accuracy, and availability needed to support users at every moment. **Average Rating:** 4.5/5.0 **Total Reviews:** 618 **Who Is the Company Behind Jotform AI Agents?** - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** https://www.jotform.com/ - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform (39,289 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3541463/ (901 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 72% Small-Business, 12% Mid-Market #### What Are Jotform AI Agents's Pros and Cons? **Pros:** - Ease of Use (267 reviews) - Easy Setup (173 reviews) - Artificial Intelligence (164 reviews) - Helpful (157 reviews) - Setup Ease (150 reviews) **Cons:** - AI Limitations (121 reviews) - Limited AI Capabilities (74 reviews) - Limited Features (66 reviews) - Inadequate AI Features (65 reviews) - Poor Understanding (60 reviews) ### What Do G2 Reviewers Say About Jotform AI Agents? *AI-generated summary from verified user reviews* **Pros:** - Users find **Jotform AI Agents easy to use** , appreciating its intuitive setup and time-saving features for survey creation. - Users commend the **easy setup** of Jotform AI Agents, enabling seamless integration into their daily routines. - Users value the **time-saving efficiency** of Jotform AI Agents in creating surveys, enhancing productivity remarkably. - Users find Jotform AI Agents **exceptionally helpful** in streamlining form creation and enhancing overall workflow efficiency. - Users praise the **super easy setup** of Jotform AI Agents, making integration into daily activities seamless. **Cons:** - Users find that Jotform AI Agents have **understanding limitations** that lead to confusion and frustration in interactions. - Users find the AI's **limited capabilities** frustrating, as it struggles with workflows and understanding specific user needs. - Users find the **limited features** of Jotform AI Agents restrict creative workflows and customizable interactions during usage. - Users find the **inadequate AI features** of Jotform AI Agents frustrating, affecting accurate understanding and user experience. - Users experience **poor understanding** from Jotform AI Agents, leading to frustration and inefficient use of the product. #### What Are Recent G2 Reviews of Jotform AI Agents? **"[Practical and Fast—Set Up a Working Jotform AI Agent in a Day](https://www.g2.com/survey_responses/jotform-ai-agents-review-12998528)"** **Rating:** 5.0/5.0 stars *— Christian M.* [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-12998528) --- **"[No-Code AI Agents with Instagram Integration](https://www.g2.com/survey_responses/jotform-ai-agents-review-12982025)"** **Rating:** 4.5/5.0 stars *— Gaurav S.* [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-12982025) --- ### 8. [Nextiva](https://www.g2.com/products/nextiva/reviews) Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,533 **Who Is the Company Behind Nextiva?** - **Seller:** [Nextiva](https://www.g2.com/sellers/nextiva) - **Year Founded:** 2008 - **HQ Location:** Scottsdale, Arizona - **Twitter:** @Nextiva (21,295 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/459293/ (1,564 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Office Manager - **Top Industries:** Hospital & Health Care, Insurance - **Company Size:** 77% Small-Business, 21% Mid-Market #### What Are Nextiva's Pros and Cons? **Pros:** - Customer Support (135 reviews) - Ease of Use (117 reviews) - Helpful (111 reviews) - Easy Setup (94 reviews) - Reliability (90 reviews) **Cons:** - Difficult Configuration (27 reviews) - Complexity (25 reviews) - Number Issues (22 reviews) - Complex Processes (20 reviews) - Difficult Setup (19 reviews) ### What Do G2 Reviewers Say About Nextiva? *AI-generated summary from verified user reviews* **Pros:** - Users rave about Nextiva's **exceptional customer support** , providing quick assistance and answers during account setup. - Users find Nextiva exceptionally **easy to implement and navigate** , enhancing their overall experience with its intuitive design. - Users praise Nextiva's **excellent customer service** and support, making implementation and usage seamless and efficient. - Users commend the **easy setup** of Nextiva, allowing quick implementation and seamless integration across multiple locations. - Users highlight the **reliability** of Nextiva, praising its customer service and seamless implementation across multiple platforms. **Cons:** - Users find the **difficult configuration** of Nextiva to be clunky and challenging, impacting overall usability and management. - Users find some features **complex for first-time users** , especially during setup and third-party integrations. - Users experience **number issues** with Nextiva, including delays in call display and difficulties in importing contacts. - Users find the **complex processes** of setting up and using Nextiva to be overwhelming and confusing initially. - Users find the **difficult setup** of Nextiva to be clunky and not user-friendly, complicating initial usage. #### What Are Recent G2 Reviews of Nextiva? **"[User-Friendly Phone Service Provider For Small Business](https://www.g2.com/survey_responses/nextiva-review-12747800)"** **Rating:** 4.5/5.0 stars *— Nick Z.* [Read full review](https://www.g2.com/survey_responses/nextiva-review-12747800) --- **"[Reliable, Scalable Communications with Outstanding Support](https://www.g2.com/survey_responses/nextiva-review-12886187)"** **Rating:** 4.5/5.0 stars *— Connor J.* [Read full review](https://www.g2.com/survey_responses/nextiva-review-12886187) --- #### What Are G2 Users Discussing About Nextiva? - [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments - [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) - 2 comments - [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) - 3 comments - [What are some features of a PBX?](https://www.g2.com/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment - [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) - 3 comments ### 9. [CallRail](https://www.g2.com/products/callrail/reviews) CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,627 **Who Is the Company Behind CallRail?** - **Seller:** [CallRail](https://www.g2.com/sellers/callrail) - **Company Website:** https://www.callrail.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @CallRail (6,067 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2567008/ (353 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Real Estate - **Company Size:** 73% Small-Business, 22% Mid-Market #### What Are CallRail's Pros and Cons? **Pros:** - Ease of Use (109 reviews) - Features (102 reviews) - Call Tracking (90 reviews) - Helpful (76 reviews) - Call Recording (64 reviews) **Cons:** - Missing Features (29 reviews) - Integration Issues (26 reviews) - Call Issues (23 reviews) - Expensive (22 reviews) - Learning Curve (22 reviews) ### What Do G2 Reviewers Say About CallRail? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of CallRail, enjoying seamless tracking and efficient call management features. - Users appreciate the **ease of use and powerful tracking features** of CallRail, enhancing call management and marketing insights. - Users value the **powerful insights** from CallRail, effectively tracking call sources and campaign performance. - Users find the **powerful insights** from CallRail invaluable for tracking and understanding their call sources effectively. - Users appreciate the **call recording and transcription features** of CallRail, enhancing communication and customer satisfaction efforts. **Cons:** - Users find **missing features** like combined automations and natural voice quality diminish CallRail's overall effectiveness. - Users experience **integration issues** with third-party apps, requiring additional support for smooth functionality. - Users often face **call issues** with CallRail, including difficulties with call forwarding and inaccurate sentiment ratings. - Users find CallRail **expensive** , especially as minute pricing accumulates and integration costs with other services add up. - Users find the **learning curve challenging** , particularly with time-consuming setup and complicated bulk management for multiple clients. #### What Are Recent G2 Reviews of CallRail? **"[Simplifies Call Tracking Across Multiple Channels](https://www.g2.com/survey_responses/callrail-review-12673173)"** **Rating:** 5.0/5.0 stars *— AJ S.* [Read full review](https://www.g2.com/survey_responses/callrail-review-12673173) --- **"[Easy Call Tracking Insights That Validate Marketing Performance](https://www.g2.com/survey_responses/callrail-review-12681264)"** **Rating:** 4.5/5.0 stars *— Madhav S.* [Read full review](https://www.g2.com/survey_responses/callrail-review-12681264) --- #### What Are G2 Users Discussing About CallRail? - [I'm new to CallRail and can't figure out how to integrate it with my marketing analytics. Any guidance?](https://www.g2.com/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [What is CallRail used for?](https://www.g2.com/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) - 2 comments ### 10. [Voiceflow](https://www.g2.com/products/voiceflow/reviews) Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences. **Average Rating:** 4.6/5.0 **Total Reviews:** 110 **Who Is the Company Behind Voiceflow?** - **Seller:** [Voiceflow](https://www.g2.com/sellers/voiceflow) - **Company Website:** https://www.voiceflow.com/ - **Year Founded:** 2019 - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** https://www.linkedin.com/company/voiceflowhq/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 61% Small-Business, 15% Mid-Market #### What Are Voiceflow's Pros and Cons? **Pros:** - Ease of Use (89 reviews) - Features (67 reviews) - Easy Integrations (46 reviews) - Customer Support (41 reviews) - Integrations (41 reviews) **Cons:** - Missing Features (25 reviews) - Usage Limitations (24 reviews) - Integration Issues (21 reviews) - Limited Features (21 reviews) - Complexity (18 reviews) ### What Do G2 Reviewers Say About Voiceflow? *AI-generated summary from verified user reviews* **Pros:** - Users find Voiceflow to be **exceptionally easy to use** , allowing quick setup and integration of chatbots effortlessly. - Users love the **extensive customization options** in Voiceflow, making chatbot creation intuitive and flexible for all skill levels. - Users value the **easy integrations** of Voiceflow, enhancing functionality and seamlessly connecting with various tools. - Users appreciate the **exceptional customer support** of Voiceflow, highlighting helpful staff and an engaging community for assistance. - Users value the **extensive integrations** of Voiceflow, enhancing functionality and streamlining workflows across various platforms. **Cons:** - Users feel that **missing features** limit Voiceflow's capabilities, particularly in enterprise analytics and voice functionalities. - Users find **usage limitations** in Voiceflow, particularly in enterprise analytics and integration capabilities, impacting overall usability. - Users experience **integration issues** with Voiceflow, seeking clearer guidance and improved connectivity with other platforms. - Users note that Voiceflow has **limited features** and lacks essential tools for enterprise control and GDPR compliance. - Users find the **complexity and steep learning curve** of Voiceflow challenging, especially for more advanced functionalities. #### What Are Recent G2 Reviews of Voiceflow? **"[Easy Visual Chatbot Builder That Makes Client Flows Clear](https://www.g2.com/survey_responses/voiceflow-review-12406569)"** **Rating:** 5.0/5.0 stars *— Muzammil M.* [Read full review](https://www.g2.com/survey_responses/voiceflow-review-12406569) --- **"[Effortless Agent Building with Fair Pricing](https://www.g2.com/survey_responses/voiceflow-review-12966733)"** **Rating:** 5.0/5.0 stars *— Jack M.* [Read full review](https://www.g2.com/survey_responses/voiceflow-review-12966733) --- #### What Are G2 Users Discussing About Voiceflow? - [What is Voiceflow used for?](https://www.g2.com/discussions/what-is-voiceflow-used-for) - 1 comment, 1 upvote ### 11. [Kore.AI](https://www.g2.com/products/kore-ai/reviews) Kore.ai, a leader in enterprise AI, accelerates business outcomes from AI with agentic AI applications built on the industry-leading Kore.ai Agent Platform. Its growing catalogue includes pre-built solutions for banking, healthcare, and retail; horizontal applications for IT, HR, and recruiting; and marketplace that help enterprises deploy AI agents quickly across additional industries and use cases. Open and agnostic by design, Kore.ai gives organizations flexibility in choosing AI models, cloud infrastructure, and enterprise systems. Trusted by nearly 500 Global 2000 companies, Kore.ai enables secure, scalable AI adoption worldwide. With its roots grounded in the Enterprise, Kore.ai brings years of experience in AI applications for customer service, workplace productivity and process automation. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando, Kore.ai has a network of offices to support customers in India, the UK, the Middle East, Japan, South Korea, and Europe. Visit Kore.ai to learn more. **Average Rating:** 4.6/5.0 **Total Reviews:** 382 **Who Is the Company Behind Kore.AI?** - **Seller:** [Kore.ai](https://www.g2.com/sellers/kore-ai-87d44a58-d726-4ac9-9dc4-290730d220bc) - **Company Website:** https://kore.ai - **Year Founded:** 2013 - **HQ Location:** Orlando, FL - **Twitter:** @koredotai (5,659 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3602865/ (1,275 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Associate - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Enterprise, 31% Small-Business #### What Are Kore.AI's Pros and Cons? **Pros:** - Ease of Use (206 reviews) - Features (117 reviews) - Chatbot Development (96 reviews) - Integrations (85 reviews) - Easy Integrations (74 reviews) **Cons:** - Learning Curve (46 reviews) - Usage Limitations (43 reviews) - Slow Performance (39 reviews) - Slow Loading (31 reviews) - Software Bugs (29 reviews) ### What Do G2 Reviewers Say About Kore.AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Kore.AI, enjoying effortless configurations and smooth integrations. - Users appreciate the **intuitive UI** and **effortless configurations** , making bot development accessible and satisfying. - Users value the **simplicity and user-friendliness** of Kore.AI for building effective chatbots easily. - Users appreciate the **effortless integration** capabilities of Kore.AI, enhancing their ability to connect with third-party APIs. - Users love the **easy integrations** of Kore.AI, allowing smooth connectivity with various third-party APIs and platforms. **Cons:** - Users find the **learning curve steep** , highlighting complexity and a need for enhanced resources for easier use. - Users experience **usage limitations** with Kore.AI, facing challenges in data interaction and batch testing restrictions. - Users report **slow performance** with Kore.AI, experiencing lags and loading issues that hinder their experience. - Users experience **slow loading** times with Kore.ai applications, impacting their workflow during updates and feature additions. - Users experience **software bugs** like stutters, loading issues, and occasional data editing problems, impacting usability. #### What Are Recent G2 Reviews of Kore.AI? **"[A Great First Platform for Learning and Building Chatbots](https://www.g2.com/survey_responses/kore-ai-review-12698539)"** **Rating:** 4.5/5.0 stars *— Yashwanth K.* [Read full review](https://www.g2.com/survey_responses/kore-ai-review-12698539) --- **"[Smart No-Code AI That Deflects Tickets and Delivers Clear ROI](https://www.g2.com/survey_responses/kore-ai-review-12546346)"** **Rating:** 5.0/5.0 stars *— Achyuth Kumar K.* [Read full review](https://www.g2.com/survey_responses/kore-ai-review-12546346) --- ### 12. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace **Average Rating:** 4.3/5.0 **Total Reviews:** 2,355 **Who Is the Company Behind JustCall?** - **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs) - **Company Website:** https://www.saaslabs.co/ - **Year Founded:** 2016 - **HQ Location:** Palo Alto, California - **Twitter:** @saas_labs (319 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10436435/ (425 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Small-Business, 31% Mid-Market #### What Are JustCall's Pros and Cons? **Pros:** - Ease of Use (286 reviews) - Features (207 reviews) - Helpful (193 reviews) - Customer Support (161 reviews) - Call Management (154 reviews) **Cons:** - Call Issues (154 reviews) - Call Functionality (99 reviews) - Connection Issues (78 reviews) - Missing Features (77 reviews) - Poor Call Quality (66 reviews) ### What Do G2 Reviewers Say About JustCall? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of JustCall, enjoying a straightforward setup and an intuitive interface for communications. - Users appreciate the **seamless integration** of calling, SMS, and CRM in JustCall, enhancing organization and efficiency. - Users appreciate JustCall for its **simplicity in business communication** , making calls and messages efficient and organized. - Users commend the **excellent customer support** of JustCall, noting its responsiveness and efficiency in resolving issues swiftly. - Users love the **quick call management** of JustCall, appreciating its seamless integration and user-friendly interface. **Cons:** - Users experience **call issues** with JustCall, including lag, difficult transfers, and missing call beginnings. - Users face a significant **call functionality challenge** with frequent issues like poor quality and complicated outcomes entry. - Users experience **connection issues** with JustCall, leading to call drops and interruptions during important conversations. - Users note the **missing features** in JustCall, including limited texting options, lack of customization, and connectivity issues. - Users often face **poor call quality** , particularly during travel, leading to interruptions and call drops. #### What Are Recent G2 Reviews of JustCall? **"[Efficient Communication Hub for Global Outreach and CRM Syncing](https://www.g2.com/survey_responses/justcall-review-12696120)"** **Rating:** 4.5/5.0 stars *— Soumyajit B.* [Read full review](https://www.g2.com/survey_responses/justcall-review-12696120) --- **"[Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights](https://www.g2.com/survey_responses/justcall-review-12953018)"** **Rating:** 5.0/5.0 stars *— Richard L.* [Read full review](https://www.g2.com/survey_responses/justcall-review-12953018) --- ### 13. [Pyto](https://www.g2.com/products/pyto/reviews) Pyto is a Voice AI platform built for phone-first B2B sales teams selling to small and medium-sized businesses (SMBs). It transforms every inbound inquiry into a live phone conversation, ensuring high-intent leads are engaged immediately. Using AI-powered voice agents, Pyto qualifies leads based on predefined criteria, handles common questions and objections, and automatically schedules meetings directly on sales reps’ calendars. Designed for mid-size to enterprise GTM teams running high-volume SMB sales motions, Pyto helps generate inbound and outbound pipeline without increasing SDR headcount. The platform integrates seamlessly into existing sales workflows while maintaining full control over qualification, routing, and messaging. Built for Conversion, Not Just Call Handling Pyto runs on a custom, outbound-first voice infrastructure built specifically for conversion, not just call automation. Its proprietary stack is optimized for large-scale phone campaigns, ensuring strong deliverability, high call quality, intelligent routing, and structured qualification at scale. Teams use Pyto to power both instant inbound follow-up and structured outbound SDR campaigns targeting SMBs. Dedicated Conversion Engineering Every customer is supported by a dedicated Conversion Engineering team that continuously tests and optimizes scripts, targeting, objection handling, and routing logic to improve performance over time. Pyto doesn’t just automate conversations, it systematically increases conversion across the lead-to-meeting funnel. Revenue Impact Teams using Pyto have: - Generated significant additional pipeline from inbound intent - Increased lead-to-SQL conversion rates - Booked more qualified meetings without adding SDR headcount - Reduced speed-to-lead from hours to seconds By combining instant engagement with structured qualification, Pyto ensures cleaner handoffs to sales reps and reduces lost opportunities. Key Capabilities - Instant callbacks for demo requests, contact forms, missed calls, and other inbound sources - AI-powered qualification and seamless AI-to-human handoff - Automatic calendar scheduling - Analytics on buyer intent, objections, and outcomes to refine messaging and prioritization As lead volume grows or outbound campaigns scale, Pyto adapts without added operational complexity, providing a predictable, phone-driven pipeline engine for modern SMB sales teams. **Average Rating:** 4.7/5.0 **Total Reviews:** 22 **Who Is the Company Behind Pyto?** - **Seller:** [Pyto](https://www.g2.com/sellers/pyto) - **Company Website:** https://pyto.com/ - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/withpyto/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 50% Small-Business, 36% Mid-Market #### What Are Pyto's Pros and Cons? **Pros:** - Lead Generation (14 reviews) - Helpful (11 reviews) - Automation (10 reviews) - Time Efficiency (9 reviews) - Ease of Use (8 reviews) **Cons:** - Complex Setup (3 reviews) - Difficult Setup (3 reviews) - Learning Curve (3 reviews) - AI Limitations (1 reviews) - Difficult Usage (1 reviews) ### What Do G2 Reviewers Say About Pyto? *AI-generated summary from verified user reviews* **Pros:** - Users value how Pyto enhances **lead generation** by automating outreach and allowing teams to focus on closing deals. - Users value the **efficient lead engagement** from Pyto, enhancing focus on high-value conversations and meaningful interactions. - Users value Pyto's **automation capabilities** , significantly enhancing lead engagement and conversion while minimizing manual efforts. - Users value the **time efficiency** of Pyto, enhancing focus on high-value leads and expediting deal closures. - Users highlight the **ease of use** of Pyto, streamlining lead engagement and enhancing team efficiency effectively. **Cons:** - Users find the **complex setup** of Pyto requires effort but appreciate the supportive team and eventual smooth operation. - Users find the **difficult setup** of Pyto requires effort but leads to smoother long-term functionality. - Users find the **learning curve to customize Pyto** challenging, though support makes the process manageable. - Users find that Pyto can feel **somewhat robotic** and demands effort in fine-tuning for optimal performance. - Users find Pyto to have a **difficult usage** due to its robotic nature and need for fine-tuning. #### What Are Recent G2 Reviews of Pyto? **"[Strong Impact on Inbound Speed and Pipeline Quality](https://www.g2.com/survey_responses/pyto-review-12372680)"** **Rating:** 4.5/5.0 stars *— Geoffroy d.* [Read full review](https://www.g2.com/survey_responses/pyto-review-12372680) --- **"[Pyto Supercharges Lead Qualification with Stellar Support](https://www.g2.com/survey_responses/pyto-review-12100315)"** **Rating:** 5.0/5.0 stars *— Regina S.* [Read full review](https://www.g2.com/survey_responses/pyto-review-12100315) --- ### 14. [Slang AI](https://www.g2.com/products/slang-ai/reviews) Slang.ai is an automated phone answering platform that enables restaurants to manage reservations, answer questions, and create a best-in-class experience that mimics top employees. Calling a business shouldn’t feel like a chore. And for businesses, missed calls lead to missed revenue. Our mission is to transform the experience of calling a business into one that's personalized, efficient, and delightful. That’s why we started Slang.ai. We use AI technology to make transacting over voice so enjoyable that it’s more human than human. By 2030, we will save businesses and consumers one billion minutes of precious time while transforming branded voice experiences into the preferred mode of communication. **Average Rating:** 4.4/5.0 **Total Reviews:** 44 **Who Is the Company Behind Slang AI?** - **Seller:** [Slang](https://www.g2.com/sellers/slang) - **Year Founded:** 2019 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/slang-ai/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Restaurants, Computer Software - **Company Size:** 33% Small-Business, 26% Mid-Market #### What Are Slang AI's Pros and Cons? **Pros:** - Time-saving (20 reviews) - Ease of Use (17 reviews) - Easy Setup (16 reviews) - Efficiency (14 reviews) - Automation (11 reviews) **Cons:** - AI Limitations (15 reviews) - Limited Customization (6 reviews) - Unclear Understanding (5 reviews) - Learning Curve (4 reviews) - Limited Features (4 reviews) ### What Do G2 Reviewers Say About Slang AI? *AI-generated summary from verified user reviews* **Pros:** - Users value the **time-saving automation** of Slang AI, enhancing efficiency and allowing staff to focus on quality service. - Users appreciate the **ease of use** of Slang AI, enabling efficient call handling and smooth integration into workflows. - Users love the **easy setup** of Slang AI, highlighting seamless integration and smooth call handling. - Users love the **efficiency** of Slang AI, effectively handling calls and reducing staff workload for better service. - Users appreciate the **automation capabilities** of Slang.ai, enhancing efficiency and streamlining customer interactions seamlessly. **Cons:** - Users note that Slang AI has **limitations in personalized responses** , affecting effectiveness in unique restaurant workflows. - Users feel that the **limited customization** options hinder personalized interactions, reducing engagement and relevance for unique workflows. - Users find Slang AI's **unclear understanding** of complex requests and accents hinders effective communication and accuracy. - Users face a significant **learning curve** with Slang AI, making initial setup and customization time-consuming and complex. - Users express concerns about the **limited features** of Slang AI, impacting efficiency and customer satisfaction during order processes. #### What Are Recent G2 Reviews of Slang AI? **"[Effortless, Human-Like Automation That Elevates Customer Support](https://www.g2.com/survey_responses/slang-ai-review-11972620)"** **Rating:** 5.0/5.0 stars *— Rekha S.* [Read full review](https://www.g2.com/survey_responses/slang-ai-review-11972620) --- **"[Natural Conversations and Powerful Automation with Slang AI](https://www.g2.com/survey_responses/slang-ai-review-11993074)"** **Rating:** 5.0/5.0 stars *— Ritika H.* [Read full review](https://www.g2.com/survey_responses/slang-ai-review-11993074) --- ### 15. [800.com](https://www.g2.com/products/800-com/reviews) Know Which Marketing Efforts Are Actually Driving Calls and Customers. 800.com helps small businesses and agencies grow smarter by turning everyday phone calls into actionable insights. With a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team - all from one simple dashboard. For agencies and advanced users, 800.com supports powerful tools like: 📶Dynamic Number Insertion (DNI) to track exact sources of inbound calls ✅Integrations with GA4, Google Ads, Meta, and Microsoft Ads 💻Client-level account management with white-labeled dashboards Built for SMBs but scalable for agencies, 800.com also includes: 📞 Call forwarding, voicemail, and customizable IVR 🔁 Call recording and transcription with playback for training or QA 👱Enhanced caller ID, complete with name, email and address 📈 In-depth call analytics and reporting 💬 SMS campaigns for direct customer engagement 📲Mobile app so your business line goes everywhere you go For agencies managing multiple clients, 800.com provides agency-level capabilities, including client management features and white-labeled dashboards. This functionality allows agencies to efficiently oversee various accounts while maintaining a consistent brand experience for their clients. With the upcoming advanced AI features, such as sentiment analysis, 800.com is poised to deliver even greater insights into customer interactions, making it a powerful tool for businesses aiming to elevate their marketing strategies and customer service. Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too! Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions - without the complexity of traditional phone systems. **Average Rating:** 4.7/5.0 **Total Reviews:** 988 **Who Is the Company Behind 800.com?** - **Seller:** [800.com](https://www.g2.com/sellers/800-com) - **Company Website:** https://www.800.com - **Year Founded:** 2008 - **HQ Location:** Sarasota, Florida - **LinkedIn® Page:** https://www.linkedin.com/company/800-com (43 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Construction, Retail - **Company Size:** 79% Small-Business, 12% Mid-Market #### What Are 800.com's Pros and Cons? **Pros:** - Ease of Use (301 reviews) - Easy Setup (232 reviews) - Customer Support (168 reviews) - Number Management (141 reviews) - Positive Experience (112 reviews) **Cons:** - Expensive (50 reviews) - Learning Curve (25 reviews) - Limited Features (25 reviews) - Number Management (25 reviews) - Call Connectivity Issues (20 reviews) ### What Do G2 Reviewers Say About 800.com? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of 800.com, highlighting its quick setup and seamless call redirection features. - Users love the **easy setup** of 800.com, appreciating its straightforward interface and hassle-free management of toll-free numbers. - Users commend 800.com for its **excellent customer support** , noting helpful assistance during setup and reliable service overall. - Users value the **seamless number management** offered by 800.com, enhancing call forwarding and tracking efficiency. - Users appreciate the **easy setup and reliable functionality** of 800.com, enhancing their communication experience significantly. **Cons:** - Users find the **pricing higher compared to competitors** , wishing it was more affordable for additional customizations. - Users find the **learning curve challenging** , especially for those unfamiliar with phone systems and navigation. - Users find the **limited features** of 800.com restrict their ability to customize and manage call flows effectively. - Users find the **number management features lacking** in the app compared to the website, causing frustration and inconvenience. - Users experience **call connectivity issues** with 800.com, facing challenges with voicemail access and text message activation. #### What Are Recent G2 Reviews of 800.com? **"[Affordable Business Line at great prices and confidence with 800.com](https://www.g2.com/survey_responses/800-com-review-12672483)"** **Rating:** 4.5/5.0 stars *— Powell P.* [Read full review](https://www.g2.com/survey_responses/800-com-review-12672483) --- **"[Intuitive Dashboard and Voicemail, But Texting Feature Could Use Improvement](https://www.g2.com/survey_responses/800-com-review-11866654)"** **Rating:** 4.0/5.0 stars *— Stephanie E.* [Read full review](https://www.g2.com/survey_responses/800-com-review-11866654) --- #### What Are G2 Users Discussing About 800.com? - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment ### 16. [smallest.ai](https://www.g2.com/products/smallest-ai/reviews) Smallest AI — Real-Time Voice AI Platform (Text-to-Speech, Speech-to-Text, Speech-to-Speech & Voice Agents) Smallest AI is a real-time voice AI platform that provides low-latency text-to-speech (TTS), speech-to-text (STT), speech-to-speech (S2S), and small language models (SLMs) for building production voice agents and multimodal AI applications. It is built for developers and enterprises that need accurate, sub-second voice processing at scale, with self-serve API access and enterprise deployment options including on-premise and private cloud. Core models and products - Lightning (Text-to-Speech): A text-to-speech model that generates studio-quality speech at approximately 100 ms latency, built for real-time voice agents. It supports voice cloning — instant cloning from 5–15 seconds of audio and professional cloning from longer samples — across 15+ languages. - Pulse (Speech-to-Text): A speech recognition model that transcribes audio across 30+ languages with speaker detection and emotion detection, available for both pre-recorded and real-time streaming transcription. - Hydra (Speech-to-Speech): A native speech-to-speech model built for production conversational AI, processing voice directly rather than chaining separate transcription and synthesis steps. - Electron (Small Language Model): A sub-3-billion-parameter small language model designed for fast, task-specific reasoning in voice and agent workflows. Key capabilities - Real-time, low-latency voice synthesis and transcription for live conversational agents - Instant and professional voice cloning - Multilingual TTS and STT with accents and dialects - Speaker and emotion detection in transcription - A voice agent builder for configuring agents by voice, language, and use case - Self-serve APIs with usage-based pricing, plus enterprise plans with custom concurrency and SLAs Who uses it Smallest AI is used to build voice agents and voice-enabled applications across industries including healthcare, debt collection, real estate, e-commerce, customer support, and small business operations. Common use cases include automated outbound and inbound calling, AI receptionists and front-desk agents, voiceovers and content narration, and multilingual customer service. Deployment and security Smallest AI offers cloud, on-premise, and private cloud deployment. The platform is SOC 2 Type 2 compliant, ISO 27001 certified, GDPR compliant, and HIPAA compliant, with a HIPAA zero-data-retention option, making it suitable for regulated and high-trust environments. Enterprise plans include a 99.99% uptime SLA, SSO, and role-based access control (RBAC). Categories: Text to Speech (TTS) · Speech Recognition (Speech-to-Text) · Voice Recognition · AI Voice Agents · Conversational AI · Voice Cloning **Average Rating:** 4.8/5.0 **Total Reviews:** 24 **Who Is the Company Behind smallest.ai?** - **Seller:** [Smallest AI](https://www.g2.com/sellers/smallest-ai) - **Company Website:** https://smallest.ai/ - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **Twitter:** @smallest_AI (9,025 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/smallest (96 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 58% Mid-Market, 46% Small-Business #### What Are smallest.ai's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Text to Speech (1 reviews) **Cons:** - Limited Templates (1 reviews) ### What Do G2 Reviewers Say About smallest.ai? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **24/7 customer support** offered by smallest.ai, ensuring reliable assistance during peak gaming hours. - Users value the **24/7 customer support automation** from smallest.ai, enhancing efficiency during high-traffic gaming times. **Cons:** - Users found the **limited templates** available initially restrictive, but improvements have since been made. #### What Are Recent G2 Reviews of smallest.ai? **"[PII Redaction saved us from Onbaording another compliance vendor](https://www.g2.com/survey_responses/smallest-ai-review-12989473)"** **Rating:** 4.5/5.0 stars *— Ujwal A.* [Read full review](https://www.g2.com/survey_responses/smallest-ai-review-12989473) --- **"[Impressive Multilingual STT, Enhanced Medical Transcription](https://www.g2.com/survey_responses/smallest-ai-review-12987224)"** **Rating:** 4.5/5.0 stars *— Dalip.singh .* [Read full review](https://www.g2.com/survey_responses/smallest-ai-review-12987224) --- ### 17. [Ringg AI](https://www.g2.com/products/ringg-ai/reviews) Ringg AI is a multilingual Voice AI Platform for businesses that handle high-volume phone calls. It helps automate inbound/outbound conversations—qualifying leads, booking appointments, confirming orders, & answering common questions—without adding headcount. Deploy our human-like AI voice agent that hands off to a human with full context when needed, integrates with your stack, & logs call outcomes for easy optimization. Use Ringg as your 24/7 AI voice assistant to scale customer conversations. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 **Who Is the Company Behind Ringg AI?** - **Seller:** [Ringg AI](https://www.g2.com/sellers/ringg-ai) - **Company Website:** https://ringg.ai - **Year Founded:** 2023 - **HQ Location:** Bengaluru, IN - **LinkedIn® Page:** https://www.linkedin.com/company/ringg/ (35 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Small-Business, 27% Mid-Market #### What Are Ringg AI's Pros and Cons? **Pros:** - Setup Ease (6 reviews) - Efficiency (5 reviews) - Customer Support (4 reviews) - Customer Engagement (3 reviews) - Call Management (2 reviews) **Cons:** - Limited Language Support (3 reviews) - Inaccuracy (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) - Poor Understanding (1 reviews) ### What Do G2 Reviewers Say About Ringg AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy setup** of Ringg AI, benefiting from quick and smooth implementation. - Users highlight the **exceptional efficiency** of Ringg AI, streamlining lead generation and minimizing operational costs seamlessly. - Users praise the **exceptional customer support** of Ringg AI, noting its responsiveness and ease of onboarding. - Users value the **improved customer engagement** through Ringg AI's realistic conversational capabilities and efficient feedback collection. - Users love the **human-like call management** of Ringg AI, enhancing lead generation with natural conversation flow. **Cons:** - Users note the **limited language support** , wishing for enhanced options beyond just English and Hindi. - Users noted **inaccuracies** in some languages like Malayalam, hoping for improvements in future updates. - Users find the **limited customization** options require heavy reliance on Ringg's tech team for effective implementation. - Users find the **limited features** of Ringg AI challenging, often needing additional tools for agent flows. - Users express concerns over **poor understanding** of responses in Ringg AI, suggesting better tracing features for clarity. #### What Are Recent G2 Reviews of Ringg AI? **"[Human-Like AI Voice, Needs Memory Function](https://www.g2.com/survey_responses/ringg-ai-review-12770284)"** **Rating:** 4.5/5.0 stars *— Vignesh N.* [Read full review](https://www.g2.com/survey_responses/ringg-ai-review-12770284) --- **"[Effortless Customer Calls, Slightly Pricey but Worth It](https://www.g2.com/survey_responses/ringg-ai-review-12523787)"** **Rating:** 5.0/5.0 stars *— Vasanta M.* [Read full review](https://www.g2.com/survey_responses/ringg-ai-review-12523787) --- ### 18. [Thoughtly](https://www.g2.com/products/thoughtly/reviews) Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs. Unlike traditional dialers or static drip campaigns, Thoughtly’s AI agents provide fully conversational outreach. They combine the scalability of automation with the effectiveness of live representatives, ensuring that every lead is followed up instantly and no opportunity is missed. This makes Thoughtly a powerful solution for industries where timely engagement is critical, including education, healthcare, insurance, financial services, consumer legal, and automotive. Companies in these sectors use Thoughtly to manage high lead volumes, re-engage pipeline, and deliver 24/7 coverage without increasing headcount. Thoughtly is designed for enterprise-grade reliability and compliance. The platform is SOC 2 Type II and HIPAA certified, making it suitable for organizations that handle sensitive data and require robust security. It is built to scale from 10,000 leads per month to hundreds of thousands, with seamless integrations, high uptime, and dependable performance across diverse workflows. Key features include human-like voice interactions that sound natural and engaging, automation of repetitive tasks like lead qualification and scheduling, and intelligent handoff to live agents. By combining these capabilities, Thoughtly enables businesses to streamline sales operations, reduce costs, and improve customer experiences. In today’s competitive marketplace, Thoughtly helps businesses convert more leads, close more deals, and maximize revenue opportunities—powered by AI voice agents that sound human, work tirelessly, and never miss a call. **Average Rating:** 4.6/5.0 **Total Reviews:** 41 **Who Is the Company Behind Thoughtly?** - **Seller:** [Thoughtly](https://www.g2.com/sellers/thoughtly) - **Company Website:** https://thoughtly.com - **Year Founded:** 2023 - **HQ Location:** New York City, US - **Twitter:** @thoughtlyai (972 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/thoughtly-ai (17 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 114% Small-Business, 2% Mid-Market #### What Are Thoughtly's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Efficiency Improvement (12 reviews) - AI Integration (9 reviews) - Customer Support (8 reviews) - User Interface (5 reviews) **Cons:** - Learning Curve (6 reviews) - Complexity (5 reviews) - Missing Features (4 reviews) - Difficult Learning (3 reviews) - Difficult Setup (3 reviews) ### What Do G2 Reviewers Say About Thoughtly? *AI-generated summary from verified user reviews* **Pros:** - Users find Thoughtly's **ease of use** exceptional, streamlining communication and enhancing engagement effortlessly. - Users value the **efficiency improvements** of Thoughtly, finding it a seamless solution for managing client outreach workflows. - Users value the **seamless AI integration** in Thoughtly, enhancing outreach and saving significant time on initial calls. - Users value the **exceptional customer support** from Thoughtly, enhancing efficiency and simplifying complex tasks. - Users appreciate the **intuitive user interface** of Thoughtly, enhancing navigation and overall ease of use. **Cons:** - Users find the **learning curve steep** , requiring significant time and effort to understand and implement Thoughtly effectively. - Users find the **complex configurations** of Thoughtly challenging, requiring additional support and resources for better usability. - Users note the **missing features** in Thoughtly, wishing for more export options and improved customer support. - Users find that **difficult learning** hampers their experience, making the platform less accessible for beginners. - Users find the **difficult setup** process long and confusing, especially when defining actions and triggers without clear guidance. #### What Are Recent G2 Reviews of Thoughtly? **"[Versatile AI Calling with Excellent Support](https://www.g2.com/survey_responses/thoughtly-review-12193326)"** **Rating:** 4.5/5.0 stars *— Ananthu S.* [Read full review](https://www.g2.com/survey_responses/thoughtly-review-12193326) --- **"[Cutting-edge and Easy to use!](https://www.g2.com/survey_responses/thoughtly-review-10658121)"** **Rating:** 5.0/5.0 stars *— Shade O.* [Read full review](https://www.g2.com/survey_responses/thoughtly-review-10658121) --- ### 19. [fonio](https://www.g2.com/products/fonio/reviews) Fonio.ai provides AI-powered phone assistants for businesses of all sizes. Our AI helps companies handle incoming calls, qualify requests, book appointments, answer common questions, and route conversations efficiently. With natural-sounding voices and integrations with tools like CRM systems, calendars, and databases, fonio helps teams save time, reduce missed calls, and improve responsiveness. Fonio operates across multiple countries and is built with privacy and European data protection standards in mind. **Average Rating:** 4.8/5.0 **Total Reviews:** 16 **Who Is the Company Behind fonio?** - **Seller:** [fonio.ai](https://www.g2.com/sellers/fonio-ai) - **Year Founded:** 2024 - **HQ Location:** Wien, AT - **LinkedIn® Page:** https://www.linkedin.com/company/fonio-ai/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Recent G2 Reviews of fonio? **"[A Smart Assistant for Specialist Food & Beverage Consulting](https://www.g2.com/survey_responses/fonio-review-13029849)"** **Rating:** 5.0/5.0 stars *— Clatu .* [Read full review](https://www.g2.com/survey_responses/fonio-review-13029849) --- **"[From Telephone Assistant to Digital Employee](https://www.g2.com/survey_responses/fonio-review-13008121)"** **Rating:** 4.5/5.0 stars *— Steffen S.* [Read full review](https://www.g2.com/survey_responses/fonio-review-13008121) --- ### 20. [TalkerIQ](https://www.g2.com/products/talkeriq/reviews) TalkerIQ is an AI-powered communication platform designed to help businesses automate phone calls and SMS conversations using intelligent voice and messaging agents. The platform enables teams to manage inbound and outbound customer interactions twenty four seven without relying on traditional IVR systems or large call center teams. With TalkerIQ, businesses can create AI voice agents that answer incoming calls, place outbound calls, qualify leads, schedule appointments, handle common customer support questions, and send follow up SMS messages. These agents are built to deliver natural sounding, real time conversations that feel human rather than scripted or menu based. TalkerIQ also offers workflow automation that connects conversations to business actions. Based on call or message outcomes, teams can route calls to human agents, send automated SMS responses, update CRM records, trigger webhooks, or notify internal teams. This ensures every conversation leads to a clear and measurable next step. The platform includes call and messaging analytics that provide visibility into conversation volume, outcomes, response times, and performance trends. These insights help teams optimize customer engagement and improve operational efficiency over time. TalkerIQ integrates with existing communication tools and business systems, making it easy to deploy without complex infrastructure changes. It is used across industries such as sales, customer support, healthcare, real estate, and collections. By automating routine conversations and follow ups, TalkerIQ helps businesses respond faster, reduce operational costs, improve customer experience, and ensure no inbound call or message is missed. Teams gain scalable automation while maintaining control, visibility, and compliance across channels. **Average Rating:** 4.7/5.0 **Total Reviews:** 18 **Who Is the Company Behind TalkerIQ?** - **Seller:** [TalkerIQ](https://www.g2.com/sellers/talkeriq) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/talkeriq/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 61% Small-Business, 22% Mid-Market #### What Are Recent G2 Reviews of TalkerIQ? **"[Excellent product](https://www.g2.com/survey_responses/talkeriq-review-12685248)"** **Rating:** 5.0/5.0 stars *— Anshul P.* [Read full review](https://www.g2.com/survey_responses/talkeriq-review-12685248) --- **"[TalkerIQ Streamlines Release Updates, Issue Tracking, and Stakeholder Communication](https://www.g2.com/survey_responses/talkeriq-review-12685338)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/talkeriq-review-12685338) --- ### 21. [FPT.AI](https://www.g2.com/products/fpt-ai/reviews) FPT.AI is a comprehensive AI platform for business, aiming to elevate customer experience, increase productivity, improve employee experience, and optimize operating expenses. Established in 2017, FPT.AI offers a comprehensive AI platform with 05 inclusive solutions: Conversational AI, AI Contact Center Enhancement, Digital Customer Onboarding, Intelligent Document Processing, and AI Mentor. Currently, FPT.AI has empowered over 1000 enterprises in 15 countries to increase 67% productivity and save 40% operating costs, along with 10220 virtual assistants that are automating 200M+ interactions per month, serving more than 20 million end-users. **Average Rating:** 4.6/5.0 **Total Reviews:** 40 **Who Is the Company Behind FPT.AI?** - **Seller:** [FPT.AI](https://www.g2.com/sellers/fpt-ai) - **Company Website:** https://fpt.ai/ - **Year Founded:** 2017 - **HQ Location:** Hanoi, VN - **Twitter:** @fpt_ai (31 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/fptai (20 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 43% Mid-Market, 43% Small-Business #### What Are FPT.AI's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Easy Integrations (7 reviews) - Features (7 reviews) - Accuracy (6 reviews) - User Interface (5 reviews) **Cons:** - Chat Management (3 reviews) - Complexity (3 reviews) - Cost Limitations (3 reviews) - Difficult Installation (3 reviews) - Documentation Issues (3 reviews) ### What Do G2 Reviewers Say About FPT.AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive navigation** of FPT.AI, allowing even non-technical individuals to create voiceovers effortlessly. - Users praise the **easy integration** of FPT.AI, enabling quick deployment and seamless incorporation into existing systems. - Users value the **comprehensive AI solutions** of FPT.AI, enhancing customer interactions through effective and user-friendly features. - Users commend FPT.AI for its **impressive conversational accuracy** , enhancing the overall chat experience significantly. - Users appreciate the **user-friendly API integration** of FPT.AI, facilitating quick deployment and effective custom implementations. **Cons:** - Users find **limited language support** and complex customization hinder the effectiveness of FPT.AI's chat management. - Users find the **customization complexity** of FPT.AI challenging, making brand alignment and configuration time-consuming. - Users find the **cost limitations** challenging, as essential features are often restricted to higher-tier plans. - Users find the **difficult installation** process time-consuming, especially for those lacking technical expertise. - Users face **documentation issues** with FPT.AI, as updates lag behind releases, leading to implementation delays. #### What Are Recent G2 Reviews of FPT.AI? **"[Effective AI Solutions with Professional Support for Scalable Customer Service](https://www.g2.com/survey_responses/fpt-ai-review-12305906)"** **Rating:** 5.0/5.0 stars *— Trieu V.* [Read full review](https://www.g2.com/survey_responses/fpt-ai-review-12305906) --- **"[Exceptionally Efficient OCR That Streamlines Invoice and Contract Data Extraction](https://www.g2.com/survey_responses/fpt-ai-review-12667526)"** **Rating:** 4.0/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/fpt-ai-review-12667526) --- ### 22. [Vozy](https://www.g2.com/products/vozy/reviews) Vozy: Where Teams & AI Agents Resolve as One. Your AI bots are smart. Your team is skilled. So why does every customer still have to repeat themselves? Fragmented AI is broken AI. Silos kill efficiency. One-shot resolution becomes impossible. We fixed it. Vozy is the operating system where humans and AI agents work as a single unit. Same memory. Same playbook. Zero restarts. The math: +50% first-contact resolution. -98% operational cost vs. hiring. Enterprise-grade since 2018. One system. All your resolutions. As one. **Average Rating:** 4.6/5.0 **Total Reviews:** 17 **Who Is the Company Behind Vozy?** - **Seller:** [Vozy](https://www.g2.com/sellers/vozy) - **Year Founded:** 2015 - **HQ Location:** Miami, Florida - **Twitter:** @VozyEspanol (154 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/vozy/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services - **Company Size:** 45% Small-Business, 45% Mid-Market #### What Are Recent G2 Reviews of Vozy? **"[A voicebot that doesn't seem like a voicebot. Awesome!](https://www.g2.com/survey_responses/vozy-review-5134925)"** **Rating:** 5.0/5.0 stars *— Andres A.* [Read full review](https://www.g2.com/survey_responses/vozy-review-5134925) --- **"[With the voice assistant, we have managed to optimize management time, contact the debtors.](https://www.g2.com/survey_responses/vozy-review-5471761)"** **Rating:** 4.0/5.0 stars *— Daniel P.* [Read full review](https://www.g2.com/survey_responses/vozy-review-5471761) --- #### What Are G2 Users Discussing About Vozy? - [What is Vozy used for?](https://www.g2.com/discussions/what-is-vozy-used-for) ### 23. [Bland AI](https://www.g2.com/products/bland-ai/reviews) Bland AI is an enterprise voice AI platform built for complex, high-stakes phone calls in regulated industries including Healthcare, Financial Services, and Insurance. Bland automates millions of inbound calls per year for 250+ enterprises including Signant Health, Innovacer, Samsara, First Financial Bank, Mutual of Omaha, and Kin Insurance. Core Use Cases Healthcare: Patient scheduling and appointment reminders, remote patient monitoring outreach, prior authorizations, and prescription refills. Financial Services: Customer service inquiries, lead qualification, and debt collection. Insurance: Speed-to-lead follow-up, claims inquiries, and policy renewals. Why Regulated Industries Choose Bland Most voice AI tools are built on top of proprietary model providers — which means when they go down, you go down. When they change their pricing, yours changes too. Bland owns its infrastructure end-to-end. Fully self-hosted and deployable on-premise or within a VPC, Bland gives compliance, security, and IT teams complete control over where data lives and how it's processed with none of the third-party dependencies that create risk in regulated environments. Bland also provides deep observability into every agent interaction, including call transcripts and monitoring tools that let legal and compliance teams audit, improve, and govern AI behavior at scale. Get a live phone agent in production in 30 days. Our world-class Forward Deployed Engineers work alongside your team to ensure a fast deployment without compromising on quality and compliance. Bland is for the calls you can't afford to get wrong. **Average Rating:** 5.0/5.0 **Total Reviews:** 10 **Who Is the Company Behind Bland AI?** - **Seller:** [Bland AI](https://www.g2.com/sellers/bland-ai) - **Company Website:** https://bland.ai - **Year Founded:** 2023 - **HQ Location:** San Francisco - **LinkedIn® Page:** https://www.linkedin.com/company/bland-ai (112 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 82% Small-Business, 18% Mid-Market #### What Are Bland AI's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Features (3 reviews) - Simple (3 reviews) - Artificial Intelligence (2 reviews) - Easy Integrations (2 reviews) **Cons:** - Complex Features (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Complex Usability (1 reviews) - Difficult Learning (1 reviews) ### What Do G2 Reviewers Say About Bland AI? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Bland AI, highlighting simple setup and user-friendly API documentation. - Users praise Bland AI for its **powerful and user-friendly platform** that supports complex voice agent interactions effectively. - Users praise the **ease of use** and powerful features of Bland AI for creating complex voice agents efficiently. - Users appreciate the **powerful conversational capabilities** of Bland AI, enhancing engagement beyond human interactions. - Users value the **easy integrations** with Bland AI, appreciating the user-friendly API and quick setup for seamless connectivity. **Cons:** - Users find the **complex features** of Bland AI challenging, though support resources help ease the learning curve. - Users find Bland AI's interface **complex** , but acknowledge improvements and valuable training resources for better usability. - Users find the setup a bit **complex** , but appreciate the helpful resources that facilitate training and improve usability. - Users find the platform **not very user-friendly** , although improvements and support resources are helping to ease the complexity. - Users find the platform **difficult to learn** , though improvements and resources are being developed to assist. #### What Are Recent G2 Reviews of Bland AI? **"[Bland is a One-Stop-Shop for Voice AI and an Industry Leader in this space.](https://www.g2.com/survey_responses/bland-ai-review-12886609)"** **Rating:** 5.0/5.0 stars *— Jennifer E.* [Read full review](https://www.g2.com/survey_responses/bland-ai-review-12886609) --- **"[From Zero to Voice Escalation in Hours with Bland AI](https://www.g2.com/survey_responses/bland-ai-review-12708180)"** **Rating:** 4.0/5.0 stars *— Usman J.* [Read full review](https://www.g2.com/survey_responses/bland-ai-review-12708180) --- ### 24. [Wiro](https://www.g2.com/products/wiro/reviews) Wiro is a unified AI API and generative AI infrastructure platform designed to help organizations build, deploy, and scale AI-powered applications through a single integration. The platform enables developers to access large language models (LLMs), AI image generation models, text-to-video and image-to-video models, speech-to-text systems, and real-time conversational AI through one standardized API. Wiro is particularly suited for teams building AI video generator apps, AI image generation tools, AI chatbots, voice assistant platforms, and other generative AI SaaS products. Instead of integrating multiple providers separately, developers can use Wiro as a centralized AI integration layer that abstracts GPU infrastructure, model hosting, and vendor management. Beyond simple API aggregation, Wiro supports model operationalization, including fine-tuning workflows (such as LoRA and DreamBooth), reusable AI pipelines, and RAG (retrieval-augmented generation) architectures. Teams can train custom models, deploy fine-tuned versions, and orchestrate multi-model workflows within the same application pipeline. This makes Wiro suitable for production AI deployment, multi-model orchestration, and scalable AI integration in real-world applications. The platform hosts and optimizes open-source foundation models on dedicated GPU infrastructure while also providing unified access to commercial AI providers such as OpenAI and Google. Its centralized architecture supports intelligent routing, workload scheduling, monitoring, and high-throughput API traffic management. Wiro operates on a transparent, usage-based pricing model where customers are billed per API request based on compute and token usage. This approach allows startups, SaaS companies, and enterprise teams to scale AI workloads without long-term infrastructure commitments. By combining unified AI APIs, model fine-tuning, workflow orchestration, and multi-provider integration, Wiro functions as an AI infrastructure layer and OpenAI alternative API for teams building AI video apps, AI image generation platforms, conversational AI systems, and production-ready generative AI solutions. **Average Rating:** 4.9/5.0 **Total Reviews:** 28 **Who Is the Company Behind Wiro?** - **Seller:** [Wiro.ai](https://www.g2.com/sellers/wiro-ai) - **Company Website:** https://www.wiro.ai - **Year Founded:** 2023 - **HQ Location:** San Francisco, CA - **Twitter:** @wiroai (1,534 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/wiroai (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 97% Small-Business, 3% Mid-Market #### What Are Recent G2 Reviews of Wiro? **"[Flexible APIs That Let You Build Anything](https://www.g2.com/survey_responses/wiro-review-12703223)"** **Rating:** 5.0/5.0 stars *— Metehan K.* [Read full review](https://www.g2.com/survey_responses/wiro-review-12703223) --- **"[The Easiest Way to Centralize AI Media Models](https://www.g2.com/survey_responses/wiro-review-12557513)"** **Rating:** 5.0/5.0 stars *— Altan K.* [Read full review](https://www.g2.com/survey_responses/wiro-review-12557513) --- ### 25. [AgentVoice](https://www.g2.com/products/agentvoice/reviews) AgentVoice is an AI voice call automation platform that enables businesses to deploy AI-powered voice agents for customer calls, schedule automation, lead qualification, CRM updates, and post-call actions. AgentVoice eliminates missed calls and manual follow-ups by allowing users to create and configure action-taking voice agents without writing code. Unlike traditional voice bots that handle conversations but require developer support to take real-world action, AgentVoice integrates deeply with business systems to drive outcomes during live calls. Users can configure agent behavior through an intuitive dashboard, define call flows, upload knowledge bases, and connect their CRM, calendar, or internal tools using native integrations or the platform's full API. AgentVoice supports both inbound and outbound calling and is built for fast deployment, ongoing iteration, and high call volumes. Key features include: No-code voice agent builder — Set objectives, train agents, and configure flows without engineering resources. Integrated actions engine — Automate scheduling, CRM updates, SMS follow-ups, and more during live calls. Knowledge-aware agents — Upload scripts, docs, and links to inform responses in real time. Call intelligence tools — Access transcripts, sentiment analysis, and post-call workflows from every conversation. Flexible integrations — Works with tools like HubSpot, Salesforce, Twilio, Zapier, Make, and custom APIs. AgentVoice is used by teams who want to scale voice communication without scaling headcount. Whether you're replacing a phone tree or automating a full customer journey, AgentVoice gives you control over every step of the voice experience. **Average Rating:** 4.9/5.0 **Total Reviews:** 9 **Who Is the Company Behind AgentVoice?** - **Seller:** [AgentVoice](https://www.g2.com/sellers/agentvoice) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/agentvoice/ (6 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are AgentVoice's Pros and Cons? **Pros:** - Call Management (6 reviews) - Ease of Use (3 reviews) - Efficiency (3 reviews) - Customer Engagement (2 reviews) - Pricing (2 reviews) **Cons:** - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About AgentVoice? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **superior call management** of AgentVoice, noting its accuracy, scalability, and outstanding voice quality. - Users highlight the **ease of use** of AgentVoice, enjoying a straightforward setup and intuitive functionality. - Users admire the **efficiency** of AgentVoice, streamlining tasks and enhancing call quality seamlessly. - Users appreciate the **effective customer engagement** of AgentVoice, noting superior voice quality and interaction with agents. - Users find the **pricing of AgentVoice** exceptional, providing excellent value compared to other platforms. **Cons:** - Users note that **UI polish lags behind feature releases** , resulting in a less intuitive experience with AgentVoice. #### What Are Recent G2 Reviews of AgentVoice? **"[Unmatched Voice Quality and Seamless Integration](https://www.g2.com/survey_responses/agentvoice-review-11995248)"** **Rating:** 5.0/5.0 stars *— Rachel M.* [Read full review](https://www.g2.com/survey_responses/agentvoice-review-11995248) --- **"[Feels like someone we hired. It's that good.](https://www.g2.com/survey_responses/agentvoice-review-11456615)"** **Rating:** 5.0/5.0 stars *— Derek K.* [Read full review](https://www.g2.com/survey_responses/agentvoice-review-11456615) --- ## What Is AI Voice Assistants? [Artificial Intelligence Software](https://www.g2.com/categories/artificial-intelligence) ## What Software Categories Are Similar to AI Voice Assistants? - [Contact Center Software](https://www.g2.com/categories/contact-center) - [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) - [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) --- ## How Do You Choose the Right AI Voice Assistants? ### What You Should Know About AI Voice Assistants ### **AI Voice Assistants software buying insights at a glance** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants?utm_source=chatgpt.com) help businesses answer, manage, and route voice conversations at scale by combining speech-to-text, language understanding, dialogue management, and natural-sounding voice output. These ai voice agent platforms allow teams to answer calls, handle routine requests, qualify leads, schedule appointments, troubleshoot common issues, and transfer callers to the right human when needed. ([Source 1](https://www.g2.com/categories/ai-voice-assistants)) In practice, AI voice assistants help companies move from rigid phone trees and basic bots to more natural, conversational customer experiences. As customer expectations for speed and availability continue to rise, AI voice agents are becoming an essential part of the sales and support experience. Many teams now view them less as a nice add-on and more as an always-on front door for handling inbound demand. Businesses often adopt AI-powered voice assistants and AI voice agents to improve coverage, reduce missed calls, and scale operations without hiring ahead of demand. Buyers usually evaluate AI voice assistants based on how well they handle real conversations, not just polished demos. The biggest pattern I see is that teams comparing AI voice assistant software want tools that can manage call volume reliably, respond with low latency, and hand off cleanly when a human needs to step in. Across the category, satisfaction trends are strong, with an **average star rating of 4.62/5 and an average likelihood to recommend of 9.23/10**. Price perception is also generally positive, with a median score of 5/7, suggesting buyers see value when usage is predictable and implementation is done well. If you are comparing AI voice assistant platforms, the best fit is usually the one that performs consistently in live call environments, not just the one with the most impressive demo. Pricing typically follows a usage-based model, with most tools charging based on minutes, calls, conversations, agent seats, or a combination of these factors. Costs can increase quickly as call volume grows, additional phone numbers are added, or more advanced features like higher-quality voices and integrations are required. While overall pricing sentiment tends to be positive, buyers often pay close attention to how predictable and easy it is to forecast costs as usage scales over time. #### **Top 5 FAQs from software buyers:** - How do I measure ROI for an AI voice assistant in my call flow? - What integrations do I need for CRM, ticketing, and call center routing? - How do AI voice agents handle handoff to a human and keep context? - What is the real setup time for building and testing call flows? - How do I control voice quality, latency, and compliance requirements? G2’s top-rated AI Voice Assistant software include [Thoughtly](https://www.g2.com/sellers/thoughtly) **,** [Retell AI](https://www.g2.com/products/retell-ai/reviews) **,** [Pyto](https://www.g2.com/products/pyto/reviews) **, and** [Slang AI](https://www.g2.com/products/slang-ai/reviews). ### What are the top-reviewed AI Voice Assistants on G2? These are 5 of the top-reviews AI Voice Assistant software: - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Number of Reviews: 1,396 - Satisfaction: 99 - Market Presence: 65 - G2 Score: 82 - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - Number of Reviews: 1,153 - Satisfaction: 57 - Market Presence: 76 - G2 Score: 67 - [Synthflow](https://www.g2.com/products/synthflow/reviews) - Number of Reviews: 986 - Satisfaction: 88 - Market Presence: 56 - G2 Score: 72 - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) - Number of Reviews: 467 - Satisfaction: 25 - Market Presence: 70 - G2 Score: 48 - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) - Number of Reviews: 110 - Satisfaction: 38 - Market Presence: 50 - G2 Score: 44 **Satisfaction score** reflects how happy reviewers are with a product, based on review-driven factors G2 uses to model customer sentiment (not just star rating alone). ([Source 2](https://www.g2.com/reports)) **Market Presence score** reflects a product’s presence and reach in the market, using review data plus additional signals G2 incorporates for market-level context. ([Source 2](https://www.g2.com/reports)) **G2 Score** is the overall score used to compare products within the same category, calculated from **Satisfaction** and **Market Presence** components. ([Source 2](https://www.g2.com/reports)) ### What I Often See in AI Voice Assistants #### Feedback Pros: What Users Consistently Appreciate **Low-latency calls with human-like voices that stay natural** - _“__I really appreciate using Ringg AI for its optimal latency and minimal model hallucination, which makes it a great replacement for our manual tele-calling agents with its Voice AI capabilities. I love how integrating Ringg AI with our systems is super simple and straightforward. The team behind Ringg AI is extremely responsive and proactive, making the experience smooth and effective. Ringg AI has increased our overall operational efficacy, reduced overhead costs on manpower, and provided us with enriched insights on collection calls. I'd highly recommend it.” -_ [_Anusree Nandy_](https://www.g2.com/products/ringg-ai/reviews/ringg-ai-review-12399327)_, Ringg AI Review_ **Fast initial setup using drag-and-drop flows and integrations** - _“I use Voiceflow to design and prototype conversational AI chatbots and voice applications. Its visual drag-and-drop interface makes building, testing, and iterating conversational flows quick and straightforward. The platform supports team collaboration and API integrations, which boosts development efficiency. I really like its intuitive visual builder that makes designing complex conversational flows simple and easy to comprehend. Fast prototyping and real-time testing help me identify and resolve issues early in the development process…” -_ [_Sainath N._](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-12137993) _Voiceflow Review_ **Voice cloning and multilingual options for consistent brand tone** - _“The platform is incredibly intuitive to use with the largest and highest-quality voice library available. Voice cloning works surprisingly accurately, capturing nuances that other services miss. The AI Enhance feature adds natural liveliness to text that would otherwise sound robotic. Extensive customization options let me fine-tune voices for different projects and objectives, and the range of additional features keeps expanding with genuinely useful tools.” -_ [_Evgenii B_](https://www.g2.com/products/elevenlabsio/reviews/elevenlabs-review-12203802)_. ElevenLabs Review_ #### Cons: Where Many Platforms Fall Short **Steep learning curve for advanced routing and escalation rules** - _“While the platform is powerful, the initial learning curve for advanced prompt engineering can be a bit steep for non-technical team members. I would also like to see an even wider variety of localized accents for international markets beyond the standard options. Occasionally, the dashboard analytics could provide deeper granular insights into specific call drop-off points, though the current tools are still very functional. Lastly, while the Customer Support is helpful, having more extensive video documentation for niche edge-case scenarios would be a great addition to their already solid help center.” -_ [_Fabrizzo A._](https://www.g2.com/products/synthflow/reviews/synthflow-review-12117803) _Synthflow Review_ **Usage-based pricing gets hard to predict during volume spikes** - _“__It takes some initial setup and testing to get the messaging right, especially for different regions and use cases. Very technical or strategic discussions still need to be handled directly by me.Usage-based costs are something to keep an eye on as outreach volume increases.” -_ [_Mo F._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12184634) _TalkerIQ Review_ **Edge cases fail on complex, multi-step questions without guardrails** - _“__Setup takes real operational thinking: you need solid call flows, escalation rules, and client-specific knowledge boundaries. If you rush onboarding, the AI will sound less confident or ask redundant questions. Edge cases still require human takeover: complex billing disputes, emotionally charged callers, or policy exceptions still need a fast warm transfer path (TalkerIQ supports transfer, but you must design it well).” -_ [_Prashant S._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12190379) _TalkerIQ Review_ ### My Expert Takeaway on AI Voice Assistants in 2026 Teams that get the most value from AI voice assistants treat them as a system that evolves over time, not a phone tool you set up once and forget. Many organizations report strong satisfaction with these tools, but the same challenges often appear during real use: handling complex call logic, dealing with unusual situations, and keeping costs predictable. Because of this, successful teams usually build a tight feedback loop. They start with a small group of common call intents, track how well the assistant resolves calls on its own, and measure how smoothly it transfers to a human when needed. Once that works well, they expand the assistant to handle more scenarios. This is where strong AI voice agent platforms stand out. It is not only about whether the assistant can talk. It also needs to recover from mistakes, route calls correctly, and pass conversations to a human without losing context. There are also clear patterns across industries. Sectors like Information Technology and Services, Computer Software, Marketing and Advertising, Real Estate, and Consumer Services often adopt AI voice assistants faster. These teams already use systems for routing, tagging, and follow-up workflows, which makes it easier to plug voice assistants into their operations. Many connect them to CRM or ticketing systems so each conversation turns into a tracked action instead of just a completed call. Support and implementation guidance also matter more than many buyers expect. Even when the technology itself works well, teams still need quick answers during setup, testing, and tuning. In practice, the strongest results come from thoughtful design, clear rules for how the assistant should behave, and a team that actively manages and improves the system over time. ### AI Voice Assistants FAQs #### How AI Voice Assistants process human language? AI voice assistants process human language in four main steps. First, automatic speech recognition converts spoken audio into text. Second, natural language understanding identifies intent, entities, and context. Third, dialogue management determines the right response or next action. Finally, text-to-speech generates a natural voice reply. The strongest AI voice agents continuously learn from real call data, which improves intent detection, routing accuracy, and response timing over time. #### How to price AI Voice Agents? Most AI voice agent platforms use usage-based pricing. That typically includes per-minute billing, per-call pricing, or monthly bundles with volume tiers. Some vendors also charge for advanced voice models, additional phone numbers, or premium integrations. When budgeting, I recommend modeling peak call volume, not just average usage. In our review data, price sentiment is generally positive, but buyers often flag unpredictable costs during traffic spikes as a key concern. #### Which AI voice assistant offers the best natural language processing? Language support matters when you need global reach with **multilingual speech recognition and output**. In the G2 category, these tools are often noted for broad language options or extensible voice models: - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) – Offers expressive multilingual text-to-speech and voice cloning, making it a strong choice where natural voice in many languages matters. - [PolyAI](https://www.g2.com/products/polyai/reviews)– Built for enterprise-grade conversational AI, with a focus on natural dialogue management and human-like back-and-forth interactions in contact center environments. - [Voiceflow](https://www.g2.com/sellers/voiceflow) – A visual builder that integrates multiple voice models and supports international deployments in complex voice scenarios. For global deployments, always confirm **specific language pairs and dialect support** during evaluation. #### Which AI voice assistant supports the most languages? Popularity in G2’s ai voice assistants category is usually tied to **review volume and category presence** (which correlates with adoption). According to the G2 category leaderboard: - [Retell AI](https://www.g2.com/products/retell-ai/reviews) – Among the most reviewed and high-rated products in the category. - [Deepgram](https://www.g2.com/products/deepgram/reviews) - Provides multilingual speech recognition with strong transcription accuracy across accents and dialects. - [Lovo AI](https://www.g2.com/products/lovo/reviews) - Offers a broad library of AI-generated voices across multiple languages and regional variations. These reflect real usage by businesses across support, scheduling, and conversational automation. #### **What are the top 3 most popular voice assistants?** - [Synthflow](https://www.g2.com/products/synthflow/reviews) - Frequently adopted by small and mid-sized businesses for fast deployment of conversational call flows. - [Slang AI](https://www.g2.com/products/slang-ai/reviews) **-** Focuses on hospitality and service industries, helping businesses automate inbound phone calls at scale. - [Kore.ai](https://www.g2.com/products/kore-ai/reviews) - Offers enterprise NLP capabilities with strong intent detection and workflow orchestration for customer service and support automation. #### What is the best AI voice assistant? - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) **-** ElevenLabs is widely recognized for high-fidelity, natural speech synthesis that makes automated voice interactions sound remarkably human. This platform is a great pick when voice realism and expressive output are priorities in customer-facing scenarios. - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Retell AI is focused on building practical AI voice agents that handle inbound and outbound calls, intelligent routing, and dialogue context with strong real-world accuracy. Reviewers often highlight its blend of usability and conversational logic performance. - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - Genesys Cloud CX integrates AI voice capabilities into a full contact center platform, making it ideal for enterprise teams that need end-to-end customer engagement, analytics, and voice automation all in one suite. ### Sources 1. [G2 category](https://www.g2.com/categories/ai-voice-assistants) definition and inclusion criteria for AI Voice Assistants. 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi?_gl=1*hx6gzr*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0OTMwNTgkbzE2MiRnMSR0MTc3MjQ5NDQ4NiRqNTkkbDAkaDA.) **Last Updated on:** March 19, 2026 --- ## What Are the Most Common Questions About AI Voice Assistants? ### What is the average pricing range for AI Voice Assistants? The average pricing range for AI Voice Assistants varies significantly based on features and deployment options, typically falling between $10 to $50 per user per month for subscription-based models. For instance, products like Amazon Alexa for Business and Google Assistant for Business offer tiered pricing based on usage and additional features, while standalone solutions may have one-time licensing fees ranging from $500 to $5,000 depending on the complexity and customization required. ### How scalable are AI Voice Assistants for growing businesses? AI Voice Assistants are highly scalable for growing businesses, with products like Amazon Alexa for Business, Google Assistant, and Microsoft Cortana offering flexible integration options. Users report that these platforms can handle increasing workloads effectively, with 85% of users noting improved operational efficiency as their business scales. Additionally, features such as multi-user support and customizable workflows enhance scalability, allowing businesses to adapt as their needs evolve. Overall, the adaptability and robust feature sets of these voice assistants make them suitable for businesses of all sizes. ### What user support options are typically available for AI Voice Assistants? User support options for AI Voice Assistants typically include live chat, email support, and extensive online documentation. For instance, products like Amazon Alexa and Google Assistant offer robust community forums and FAQs, while Apple Siri provides direct support through AppleCare. Additionally, many platforms feature in-app support and tutorials to assist users in troubleshooting and maximizing their experience. Overall, the availability of these support options varies by product, with some offering 24/7 assistance and others focusing on self-service resources. ### What are the key features to look for in AI Voice Assistants? Key features to look for in AI Voice Assistants include natural language processing capabilities, multi-device compatibility, integration with third-party applications, customizable voice options, and robust security measures. High user ratings highlight the importance of seamless user experience and responsiveness, with top products like Amazon Alexa, Google Assistant, and Apple Siri excelling in these areas. Additionally, features such as voice recognition accuracy and the ability to handle complex queries are critical, as they significantly enhance user satisfaction and engagement. ### How do AI Voice Assistants integrate with existing software systems? AI Voice Assistants integrate with existing software systems primarily through APIs and SDKs, enabling seamless communication and functionality. For instance, products like Amazon Alexa and Google Assistant are frequently praised for their extensive compatibility with smart home devices and third-party applications, allowing users to control various systems effortlessly. Additionally, platforms such as Microsoft Cortana and Apple Siri offer integration capabilities with productivity tools and services, enhancing user workflows. Overall, the integration ease and versatility of these assistants are key factors highlighted in user reviews. ### How do AI Voice Assistants handle multiple languages or accents? AI Voice Assistants typically support multiple languages and accents through advanced natural language processing capabilities. For instance, products like Google Assistant and Amazon Alexa are noted for their extensive language support, with Google Assistant offering over 30 languages and Alexa supporting multiple regional accents. Users have highlighted that these assistants can accurately recognize and respond to various dialects, enhancing user experience. However, some products may have limitations in accent recognition, which can affect performance in diverse linguistic environments. ### What are common use cases for AI Voice Assistants in businesses? Common use cases for AI Voice Assistants in businesses include enhancing customer service through automated responses, streamlining internal communications, and facilitating hands-free operations in various environments. Businesses utilize these assistants for scheduling meetings, managing tasks, and providing real-time information to employees. Additionally, they are employed in retail for improving customer engagement and in healthcare for patient interaction and data retrieval. Popular products in this category include Amazon Alexa for Business, Google Assistant, and Microsoft Cortana, each offering unique features tailored to different business needs. ### How do AI Voice Assistants ensure data privacy and security? AI Voice Assistants prioritize data privacy and security through various measures such as end-to-end encryption, user consent for data collection, and robust authentication protocols. Users frequently highlight features like customizable privacy settings and the ability to delete voice recordings. For instance, products like Amazon Alexa and Google Assistant offer transparency in data usage, allowing users to manage their data effectively. Additionally, many platforms implement regular security updates and compliance with industry standards, which enhances user trust and data protection. ### What are the differences in user experience across popular AI Voice Assistants? User experiences across popular AI Voice Assistants like Amazon Alexa, Google Assistant, and Apple Siri vary significantly. Amazon Alexa is praised for its extensive third-party integrations and smart home capabilities, receiving high ratings for ease of use and versatility. Google Assistant excels in natural language processing and contextual understanding, often noted for its superior search capabilities and accuracy. Apple Siri, while improving, is frequently critiqued for limited third-party app support and less intuitive responses compared to its competitors. Overall, users prioritize integration and accuracy when selecting their preferred assistant. ### How frequently do AI Voice Assistants receive updates and new features? AI Voice Assistants typically receive updates and new features on a quarterly basis, with some vendors reporting monthly updates. For instance, products like Amazon Alexa and Google Assistant frequently enhance their capabilities, with users noting improvements in functionality and feature sets. Reviews indicate that regular updates are crucial for maintaining user engagement and satisfaction, with many users appreciating the continuous enhancements that keep the technology relevant and effective. ### What are the performance benchmarks for AI Voice Assistants in real-world applications? Performance benchmarks for AI Voice Assistants vary across products. For instance, Google Assistant scores high in accuracy and integration, with users noting its ability to understand context effectively. Amazon Alexa is praised for its extensive skill set and compatibility with smart home devices, while Apple Siri is recognized for its seamless integration with iOS but often criticized for limited third-party app support. Microsoft Cortana, although less popular, is noted for its productivity features in enterprise settings. Overall, user satisfaction ratings reflect these strengths and weaknesses, influencing their real-world application effectiveness. ### How do customer reviews reflect the reliability of AI Voice Assistants? Customer reviews indicate that reliability in AI Voice Assistants is often assessed through user satisfaction ratings and feedback on performance consistency. For instance, products like Amazon Alexa and Google Assistant receive high ratings, with users frequently praising their accuracy and responsiveness. In contrast, some reviews highlight issues with connectivity and understanding accents, which can affect perceived reliability. Overall, the consensus is that while many AI Voice Assistants perform reliably, user experiences can vary significantly based on specific use cases and environments.