# Best AI Voice Assistants for Small Business ## How Many AI Voice Assistants Products Does G2 Track? **Total Products under this Category:** 569 ### Category Stats (Aug 2026) - **Average Rating:** 4.74/5 (↑0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Loman (+28.57%) - Among all products in this category, Loman recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank AI Voice Assistants Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 27,500+ Authentic Reviews - 569+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Voice Assistants ![G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-voice-assistants/grids.png?focus%5B%5D=1319598&focus%5B%5D=1386425&focus%5B%5D=1437428&focus%5B%5D=1462546&focus%5B%5D=3326&focus%5B%5D=1834893&focus%5B%5D=77169&focus%5B%5D=20816) Highlighted products: ElevenLabs, Synthflow, Jotform AI Agents, Smith.ai AI Receptionist, CallRail, fonio, Deepgram, and Kore.AI. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=elevenlabsio&focus%5B%5D=synthflow&focus%5B%5D=jotform-ai-agents&focus%5B%5D=smith-ai-ai-receptionist&focus%5B%5D=callrail&focus%5B%5D=fonio&focus%5B%5D=deepgram&focus%5B%5D=kore-ai&segment=small-business) **Sponsored** ### Canditech Canditech is the skill assessment platform for the AI age, helping companies make confident hiring decisions by evaluating both technical and soft skills through tailor-made job simulations, one of the strongest predictors of future job performance. With AI-powered hiring assessments that are valid, auto-scored, and automatically generated to fit your needs, organizations can measure today’s most in-demand skills, including AI proficiency for both technical and non-technical roles, alongside cognitive ability and personality traits. Canditech offers a wide range of question types, including Coding, SQL, Excel, ChatGPT, Open Text, Video, and more. Fully customizable, from questions and scoring to branding, Canditech also includes advanced anti-cheating capabilities, including ChatGPT detection, to ensure reliable results. The hiring assessment platform delivers a fair, transparent, and engaging candidate experience that feels like a real test drive of the role, enabling hiring teams to streamline screening, focus interviews on top performers, and make better talent decisions. Product Features - One Platform to Assess All Roles: Assess technical, soft-skill, AI skills, and role-specific capabilities across every position using one centralized skill assessment platform holding a 500+ assessment library. - Advanced Anti-Cheating Features: Protect assessment credibility with ChatGPT detection, copy-paste monitoring, tab-switch tracking, and additional anti-cheating signals. - Valid and Reliable Tests Based on Work Samples: Use job simulations and work-sample assessments that mirror real responsibilities and predict on-the-job performance. - 100% Customizable Assessments (In Any Language): Customize questions, scoring, timing, language, difficulty, and branding to match any role. - AI Auto-Scoring Technology: Automatically score candidate responses using AI agents or customizable scoring logic to speed up reviews and ensure consistency. - AI-Skills Evaluation: Measure AI proficiency for technical and non-technical roles, including AI-driven task performance and ChatGPT prompt-based workflows. - AI Assessment Builder: Generate role-specific assessments in minutes by uploading a job description or defining role requirements. - Job Simulations: Use work-sample assessments that replicate real tasks and role responsibilities. - Chatbots: Screen candidates at scale with smart pre-screening chatbots using WhatsApp or SMS chatbots that send prompts and instantly engage candidates. - Video Interviews: Automate hiring with WhatsApp or SMS chatbots that send prompts and instantly engage candidates. - ATS Integrations: Integrates with 40+ ATS platforms to send assessments, receive results, and automatically move candidates to the right stage based on preferences and performance. - Mass Screening Tools: Scale high-volume hiring with chatbots, video interviews, and workflow automation. Benefits - Reduce time spent on manual review with automated scoring and a suite if AI tools within the AI candidate assessment software platform - Improve screening accuracy by assessing candidates through realistic job simulations - Support fair and consistent evaluation using standardized scoring and role-relevant criteria - Strengthen credibility of results with advanced anti-cheating tools and monitoring controls - Improve candidate experience with transparent, job-relevant assessments that feel like a test drive of the role and create strong face validity [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010753&secure%5Bchosen_at%5D=2026-08-03T05%3A53%3A08Z&secure%5Bdisplayable_resource_id%5D=897&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1186239&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1186239&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants%2Fsmall-business&secure%5Btoken%5D=dc626e97a33e2b1f0c402765ef83ef9392b003a76c2062e0f88080ecee564ceb&secure%5Burl%5D=https%3A%2F%2Fwww.canditech.io%2F%3Futm_campaign%3DG2ads%26utm_medium%3Dreferrals%26utm_source%3DG2&secure%5Burl_type%5D=custom_url) ### [ElevenLabs](https://www.g2.com/fr/products/elevenlabsio/reviews) ElevenLabs est l'entreprise la plus avancée au monde en matière de médias génératifs et d'IA vocale, alimentant la création, la localisation et l'interaction intelligente à travers tous les médias. Construite autour de deux plateformes principales—Creative et Agents—ElevenLabs combine des technologies de pointe en matière de parole, de son, d'image et de vidéo pour rendre l'expression numérique instantanée, humaine et évolutive. La plateforme Creative fournit tout ce dont les équipes ont besoin pour générer, transformer et produire des médias de qualité studio. Elle inclut Voice v3 (le modèle de synthèse vocale le plus expressif du marché), Scribe v2 pour la reconnaissance vocale de pointe, Voice Design et Voice Cloning pour la création de personnages personnalisés, Voice Isolator et Voice Changer pour la transformation, et Realtime Speech-to-Text pour des cas d'utilisation dynamiques. Les utilisateurs peuvent également générer des effets sonores IA (SFX), de la musique IA, et créer des visuels grâce à la génération d'images et de vidéos. Des outils de production comme Studio, Dubbing, Voice Library et Productions permettent une localisation et des flux de travail de contenu à grande échelle—le tout dans un environnement fluide. La plateforme Agents étend la technologie d'ElevenLabs à l'interaction en temps réel. Elle permet aux développeurs et aux entreprises de déployer des agents IA natifs vocaux capables de raisonner, de converser et d'accomplir des tâches. Grâce aux Workflows intégrés, les agents peuvent agir en fonction du contexte, accéder à l'information et offrir des expériences client personnalisées dans les domaines de la vente, du support et de l'éducation—le tout propulsé par la technologie vocale expressive d'ElevenLabs. Les entreprises s'intègrent via des API conformes à la norme SOC 2, des SDK et des déploiements sur site pour construire des solutions sécurisées, évolutives et multilingues. Des garde-fous éthiques tels que le Speech Classifier, le marquage et des contrôles d'utilisation vocale granulaires garantissent la confiance et la transparence dans chaque produit. De la création de contenu et la localisation à l'automatisation intelligente, ElevenLabs unit créativité et communication—permettant au monde de créer, converser et se connecter dans n'importe quelle langue, média ou voix. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,154 #### Who Is the Company Behind ElevenLabs? - **Vendeur:** [Eleven Labs](https://www.g2.com/fr/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20) - **Site Web de l'entreprise:** elevenlabs.io - **Année de fondation:** 2022 - **Emplacement du siège social:** New York, US - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9fc0487e027832faf829a9c6fd9526ef0b719df1cf0fa0e9fa27288cd19dca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felevenlabsio%2F&secure%5Burl_type%5D=linkedin_company_website) 957 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Fondateur, PDG - **Top Industries:** Marketing et publicité, Divertissement - **Company Size:** 72% Small, 7% Medium #### What Do G2 Reviewers Say About ElevenLabs? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** d'ElevenLabs, le trouvant simple et agréable pour diverses tâches. - Les utilisateurs apprécient la **qualité vocale impressionnante** d'ElevenLabs, qui améliore le réalisme et réduit le stress dans la création de contenu. - Les utilisateurs admirent la **vitesse et la fiabilité** d'ElevenLabs, améliorant l'efficacité dans les voix off et la création de contenu. - Les utilisateurs apprécient la **qualité vocale impressionnante et la variété** d'ElevenLabs, ce qui facilite la création d'agents vocaux fluides. - Les utilisateurs apprécient la **facilité d'installation** d'ElevenLabs, permettant une intégration fluide et sans tracas dans leurs flux de travail. ##### Cons - Les utilisateurs trouvent la **structure tarifaire coûteuse** , surtout avec les crédits qui s'épuisent rapidement et sans report pour ceux non utilisés. - Les utilisateurs notent que diriger un talent vocal d'IA est **plus difficile que prévu** , avec des problèmes de convivialité affectant l'expérience globale. - Les utilisateurs expriment des préoccupations concernant les **problèmes de tarification** , citant des crédits limités et une politique de « utiliser ou perdre » comme frustrante. - Les utilisateurs remarquent les **fonctionnalités manquantes** telles que les ensembles de données personnalisés et la tarification flexible, ce qui impacte l'utilisabilité et la gestion du budget. - Les utilisateurs rencontrent des **problèmes de prononciation** notables, en particulier avec les chiffres romains et les acronymes, ce qui affecte l'expérience globale. #### What Are Recent G2 Reviews of ElevenLabs? **["Incroyable conversion de texte en voix off : rapide, abordable et intuitive"](https://www.g2.com/fr/survey_responses/elevenlabs-review-13061015)** **Rating:** 4.5/5.0 stars _— Curran M._ [Read full review](https://www.g2.com/fr/survey_responses/elevenlabs-review-13061015) **["ElevenLabs offre un audio et une vidéo super réalistes avec une interface utilisateur propre et facile."](https://www.g2.com/fr/survey_responses/elevenlabs-review-13054760)** **Rating:** 5.0/5.0 stars _— Milan S._ [Read full review](https://www.g2.com/fr/survey_responses/elevenlabs-review-13054760) ### [Synthflow](https://www.g2.com/fr/products/synthflow/reviews) Synthflow fournit des agents vocaux IA prêts pour l'entreprise qui automatisent les appels téléphoniques entrants et sortants. Les entreprises utilisent Synthflow pour gérer la planification des rendez-vous, la qualification des prospects, le support client et le routage des appels grâce à une technologie vocale naturelle et conversationnelle. Avec un constructeur sans code, plus de 200 intégrations et un déploiement en moins de 3 semaines, Synthflow facilite l'automatisation à grande échelle pour les équipes sans effort d'ingénierie. Les agents IA fonctionnent avec une latence inférieure à 500 ms dans plus de 30 langues et respectent les normes de conformité mondiales (SOC 2, HIPAA, RGPD). Les organisations dans les secteurs de la santé, de l'immobilier, de l'assurance et du commerce électronique utilisent Synthflow pour améliorer l'expérience client, réduire la charge de travail manuelle et garantir que les appels sont répondus 24h/24 et 7j/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,010 #### Who Is the Company Behind Synthflow? - **Vendeur:** [AgentFlow AI GmbH](https://www.g2.com/fr/sellers/agentflow-ai-gmbh) - **Site Web de l'entreprise:** synthflow.ai - **Année de fondation:** 2023 - **Emplacement du siège social:** Berlin, DE - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb852c55cbf4a43f7e263230995f6304b6d2c7bdcdeaaa546d2842c9556deb9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthflowai%2F&secure%5Burl_type%5D=linkedin_company_website) 70 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** PDG, Fondateur - **Top Industries:** Marketing et publicité, Technologie de l'information et services - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About Synthflow? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** de Synthflow, le trouvant intuitif pour un déploiement et une intégration rapides. - Les utilisateurs trouvent la **configuration facile** de Synthflow intuitive, ce qui permet de démarrer rapidement et de manière puissamment efficace. - Les utilisateurs adorent les **intégrations faciles** avec des plateformes comme Make.com et Zapier, améliorant ainsi la fonctionnalité globale et l'expérience utilisateur. - Les utilisateurs apprécient les **intégrations faciles** avec des plateformes comme Make.com et Zapier, améliorant ainsi leur expérience globale. - Les utilisateurs adorent la **configuration facile** de Synthflow, appréciant son design intuitif pour un déploiement et une intégration rapides. ##### Cons - Les utilisateurs trouvent que le **prix est élevé** pour Synthflow, sans option intermédiaire appropriée entre les plans. - Les utilisateurs trouvent que les **limitations de coût** de Synthflow sont restrictives, ce qui impacte leur capacité à évaluer pleinement le service. - Les utilisateurs trouvent la **courbe d'apprentissage abrupte** de Synthflow difficile, notamment en raison des changements fréquents de l'interface utilisateur et des difficultés de navigation. - Les utilisateurs sont frustrés par les **fonctionnalités manquantes** dans Synthflow, ce qui impacte l'utilisabilité et augmente la courbe d'apprentissage. - Les utilisateurs trouvent les **options de personnalisation limitées** difficiles pour les débutants et les flux de travail complexes, ce qui entrave leur expérience. #### What Are Recent G2 Reviews of Synthflow? **["Interface utilisateur propre et intuitive qui a rationalisé nos flux de travail rapidement"](https://www.g2.com/fr/survey_responses/synthflow-review-12621357)** **Rating:** 5.0/5.0 stars _— Usman J._ [Read full review](https://www.g2.com/fr/survey_responses/synthflow-review-12621357) **["Agents vocaux IA sans effort pour des interactions client par téléphone évolutives"](https://www.g2.com/fr/survey_responses/synthflow-review-12204291)** **Rating:** 5.0/5.0 stars _— Jose Manuel G._ [Read full review](https://www.g2.com/fr/survey_responses/synthflow-review-12204291) ### [Jotform AI Agents](https://www.g2.com/fr/products/jotform-ai-agents/reviews) Les agents Jotform AI sont des assistants automatisés en temps réel conçus pour aider vos utilisateurs à tout moment de la journée ou de la nuit. Les agents AI sont l'avenir du service client. Entraînez et personnalisez votre propre agent AI personnel pour améliorer l'engagement des utilisateurs, améliorer les temps de réponse et rationaliser les opérations de support. Avec le créateur d'IA intuitif et sans code de Jotform, vous pouvez facilement entraîner et personnaliser votre propre agent AI pour correspondre à la voix de votre marque, aux flux de travail de support et répondre avec les informations exactes dont vos utilisateurs ont besoin. Fournissez simplement des détails clés, des documents, des FAQ ou des données de formulaire, et votre agent AI apprendra de ce contexte pour offrir des interactions précises et personnalisées. Ce niveau de personnalisation aide les équipes à améliorer les temps de réponse, à augmenter la satisfaction des utilisateurs et à rationaliser les opérations de support à chaque étape du parcours client. L'un des avantages les plus puissants de la plateforme est sa vaste bibliothèque de plus de 7 000 modèles d'agents AI personnalisables. Ces modèles prêts à l'emploi offrent un point de départ facile pour une grande variété de cas d'utilisation, y compris le support client, l'intégration, la qualification de prospects, la planification de rendez-vous, l'éducation sur les produits, la formation interne, et plus encore. Chaque modèle peut être entièrement personnalisé avec vos propres instructions, ton, flux de travail et connaissances spécifiques à l'industrie, vous permettant de déployer des agents AI performants en quelques minutes. Les agents Jotform AI fournissent une assistance automatisée 24/7, garantissant que vos clients reçoivent un support instantané même en dehors des heures de bureau. Pendant que vous dormez, vos agents AI continuent de travailler—traitant les demandes, résolvant les problèmes, collectant des informations et fournissant des réponses précises en continu. Cette disponibilité continue réduit les temps d'attente, augmente l'engagement et aide les équipes à suivre la demande croissante. Avec un support multicanal, les agents Jotform AI peuvent opérer où que soient vos utilisateurs. Déployez vos agents sur le web, les widgets de chat, les e-mails, le téléphone, WhatsApp, Messenger, Gmail, WordPress et d'autres canaux de communication pour une expérience de support unifiée et cohérente. Cette flexibilité omnicanale garantit que vos utilisateurs reçoivent toujours une assistance en temps réel—peu importe l'appareil ou la plateforme. Pour les équipes nécessitant des interactions vocales, Jotform offre des capacités puissantes pour le téléphone et les SMS. Les agents AI peuvent gérer les appels entrants, mener des conversations vocales naturelles, répondre aux questions et transcrire les messages parlés—le tout avec un ton amical et humain. Cela rend les agents Jotform AI idéaux pour les lignes d'assistance client, les rappels de rendez-vous, le support téléphonique et les menus téléphoniques automatisés. Les agents AI peuvent également effectuer des actions personnalisables basées sur vos flux de travail. Définissez des comportements spécifiques, des déclencheurs, des étapes de suivi ou des tâches automatisées pour que votre agent les exécute. Que vous souhaitiez qu'il qualifie des prospects, envoie des e-mails, mette à jour des enregistrements CRM, oriente des demandes, génère des rapports ou collecte des données via des formulaires, votre agent AI suit vos règles précisément. En combinant l'automatisation en temps réel, la personnalisation sans code, le support multicanal et la communication intelligente, les agents Jotform AI aident les organisations à faire évoluer leur expérience client sans effort. Que vous soyez une petite entreprise ou une entreprise mondiale, les agents AI fournissent la rapidité, la précision et la disponibilité nécessaires pour soutenir les utilisateurs à chaque instant. **Average Rating:** 4.5/5.0 **Total Reviews:** 652 #### Who Is the Company Behind Jotform AI Agents? - **Vendeur:** [Jotform](https://www.g2.com/fr/sellers/jotform) - **Site Web de l'entreprise:** www.jotform.com - **Année de fondation:** 2006 - **Emplacement du siège social:** San Francisco, California - **Twitter:** @Jotform 39,289 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website) 901 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propriétaire, PDG - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 73% Small, 11% Medium #### What Do G2 Reviewers Say About Jotform AI Agents? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** des agents Jotform AI, qui simplifie considérablement la création de sondages et l'automatisation des flux de travail. - Les utilisateurs apprécient la **facilité d'installation** des agents Jotform AI, permettant une intégration transparente dans les opérations commerciales quotidiennes. - Les utilisateurs apprécient les **capacités d'économie de temps** des agents Jotform AI, améliorant considérablement leur productivité dans la création de sondages. - Les utilisateurs apprécient l' **efficacité** des agents Jotform AI, qui simplifient la création de formulaires et améliorent la productivité globale. - Les utilisateurs apprécient la **facilité d'installation** des agents Jotform AI, permettant une intégration rapide dans les activités quotidiennes. ##### Cons - Les utilisateurs éprouvent **des hallucinations et des malentendus** avec les agents Jotform AI, ce qui entraîne de la confusion et de la frustration lors des interactions. - Les utilisateurs trouvent les **capacités limitées de l'IA** difficiles, surtout pour personnaliser les flux de travail et comprendre les besoins spécifiques. - Les utilisateurs trouvent que les **fonctionnalités limitées** des agents Jotform AI sont restrictives, entravant la flexibilité dans les flux de travail et la gestion des sessions. - Les utilisateurs trouvent les **fonctionnalités d'IA inadéquates** des agents Jotform AI frustrantes, car elles hallucinent souvent et interprètent mal les requêtes. - Les utilisateurs expriment leur frustration face à la **mauvaise compréhension** des agents IA de Jotform, ce qui affecte l'utilisabilité et le succès des projets. #### What Are Recent G2 Reviews of Jotform AI Agents? **["Assistant IA rapide et sans code qui fournit des réponses contextuelles"](https://www.g2.com/fr/survey_responses/jotform-ai-agents-review-13188480)** **Rating:** 5.0/5.0 stars _— VELYON I._ [Read full review](https://www.g2.com/fr/survey_responses/jotform-ai-agents-review-13188480) **["Configuration facile et intégration transparente qui ont amélioré mon flux de travail"](https://www.g2.com/fr/survey_responses/jotform-ai-agents-review-13159490)** **Rating:** 5.0/5.0 stars _— Jimoh A._ [Read full review](https://www.g2.com/fr/survey_responses/jotform-ai-agents-review-13159490) ### [Smith.ai AI Receptionist](https://www.g2.com/fr/products/smith-ai-ai-receptionist/reviews) AI Receptionist est une solution sophistiquée de réponse aux appels et de prise en charge alimentée par l'IA, soutenue par des agents humains experts. Elle aide les entreprises de toutes tailles à gérer l'engagement client, offrant une approche modernisée des services de réceptionniste traditionnels. Conçu pour les entreprises en croissance cherchant une réponse plus rapide aux prospects et une meilleure interaction client dans tous les secteurs, AI Receptionist de Smith.ai garantit que chaque appelant — nouveau ou régulier — reçoit une attention rapide et professionnelle. AI Receptionist répond aux appels 24/7 avec une disponibilité de plus de 99,95 %, utilisant une voix naturelle et une latence minimale. Il gère le filtrage, la qualification des prospects et la prise en charge tandis que les réceptionnistes humains sont prêts pour les escalades ou les demandes complexes. Ce modèle hybride offre l'efficacité de l'IA avec un soutien humain sans faille. AI Receptionist est livré avec des playbooks de gestion des appels personnalisés qui sont adaptés pour s'aligner avec vos flux de travail. Ces playbooks garantissent que chaque interaction reflète la voix, les valeurs et les normes de qualité de votre marque. Notre écosystème d'intégration comprend plus de 7 000 plateformes — comme HouseCall Pro, ServiceTitan, MyCase et HubSpot — afin que les données des appels soient directement intégrées dans votre CRM, logiciel de planification et autres outils. Cette configuration unifiée centralise les opérations et les rapports à travers vos sites d'entreprise. Le tableau de bord AI Receptionist fournit des informations en temps réel sur l'activité des appels, avec des résumés détaillés, des enregistrements et des transcriptions pour aider les entreprises à surveiller les performances et à prendre des décisions basées sur les données. Avec des tarifs à partir de 0 $/mois, AI Receptionist offre aux entreprises en croissance un moyen puissant et rentable de gérer chaque scénario d'appel avec une agilité inégalée. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 #### Who Is the Company Behind Smith.ai AI Receptionist? - **Vendeur:** [Smith.ai](https://www.g2.com/fr/sellers/smith-ai) - **Site Web de l'entreprise:** smith.ai - **Année de fondation:** 2015 - **Emplacement du siège social:** Los Altos, California - **Twitter:** @smithdotai 1,011 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f366087bc5da3eb58c05d05587bb74a2267ad4ec1371a663dd97e51a0eefb2af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18531286%2F&secure%5Burl_type%5D=linkedin_company_website) 339 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propriétaire - **Company Size:** 90% Small, 10% Medium #### What Are Recent G2 Reviews of Smith.ai AI Receptionist? **["Filtrage d'appels efficace et transitions fluides de l'IA à l'humain"](https://www.g2.com/fr/survey_responses/smith-ai-ai-receptionist-review-12149993)** **Rating:** 4.5/5.0 stars _— Cenmar F._ [Read full review](https://www.g2.com/fr/survey_responses/smith-ai-ai-receptionist-review-12149993) **["Nous aimons Smith.ai"](https://www.g2.com/fr/survey_responses/smith-ai-ai-receptionist-review-11734422)** **Rating:** 5.0/5.0 stars _— Tawnee S._ [Read full review](https://www.g2.com/fr/survey_responses/smith-ai-ai-receptionist-review-11734422) ### [CallRail](https://www.g2.com/fr/products/callrail/reviews) CallRail est la plateforme d'engagement des prospects qui facilite l'attraction de plus de prospects, la conversion de plus de clients et l'optimisation de leur marketing pour les entreprises. Servant plus de 220 000 entreprises dans le monde entier, les solutions alimentées par l'IA de CallRail aident les entreprises à attribuer chaque appel, texte, chat et formulaire à leur parcours marketing, à utiliser les informations issues de leurs conversations pour mieux comprendre leurs acheteurs, et à éliminer les opportunités manquées grâce à une IA capable de gérer les interactions avec les prospects 24h/24 et 7j/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,740 #### Who Is the Company Behind CallRail? - **Vendeur:** [CallRail](https://www.g2.com/fr/sellers/callrail) - **Site Web de l'entreprise:** www.callrail.com - **Année de fondation:** 2011 - **Emplacement du siège social:** Atlanta, GA - **Twitter:** @CallRail 6,067 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website) 353 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Propriétaire, PDG - **Top Industries:** Marketing et publicité, Immobilier - **Company Size:** 73% Small, 22% Medium #### What Do G2 Reviewers Say About CallRail? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** de CallRail, qui simplifie la gestion des appels et améliore l'efficacité du suivi. - Les utilisateurs apprécient la **facilité d'utilisation et les fonctionnalités de suivi efficaces** de CallRail, améliorant la gestion des appels et la visibilité des campagnes. - Les utilisateurs apprécient les **capacités de suivi d'appels détaillées** de CallRail, fournissant des informations claires sur les campagnes marketing efficaces. - Les utilisateurs adorent les **capacités de suivi perspicaces** de CallRail, permettant une analyse claire des campagnes et des stratégies marketing améliorées. - Les utilisateurs apprécient la **précision de l'attribution** de CallRail, qui relie efficacement les appels à des efforts marketing spécifiques pour de meilleures analyses. ##### Cons - Les utilisateurs trouvent le manque de **messagerie texte de groupe et d'enregistrement des appels sortants** frustrant et limitant pour leurs besoins. - Les utilisateurs rencontrent des **problèmes d'intégration** avec CallRail, en particulier avec les connexions aux CRM de niche et aux logiciels de gestion des patients. - Les utilisateurs trouvent la **en raison d'une navigation peu claire et d'un support insuffisant pour les fonctionnalités moins courantes.** - Les utilisateurs rencontrent des **problèmes d'appel** avec des retards dans les réflexions d'appel et un support client peu utile lors des défis d'intégration. - Les utilisateurs rencontrent souvent des **problèmes de numéro** , y compris des appels indésirables et des préoccupations concernant la facturation basée sur les minutes d'appel. #### What Are Recent G2 Reviews of CallRail? **["Voice Assist est un changeur de jeu—Interface utilisateur propre, intégrations fluides, performance solide"](https://www.g2.com/fr/survey_responses/callrail-review-12646622)** **Rating:** 4.5/5.0 stars _— Manind G._ [Read full review](https://www.g2.com/fr/survey_responses/callrail-review-12646622) **["Suivi d'appels sans effort avec des insights IA, nécessite une simplification de la configuration"](https://www.g2.com/fr/survey_responses/callrail-review-11188871)** **Rating:** 4.5/5.0 stars _— Kevin D._ [Read full review](https://www.g2.com/fr/survey_responses/callrail-review-11188871) #### What Are G2 Users Discussing About CallRail? - [Je suis nouveau sur CallRail et je n'arrive pas à comprendre comment l'intégrer à mes analyses marketing. Des conseils ?](https://www.g2.com/fr/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [À quoi sert CallRail ?](https://www.g2.com/fr/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/fr/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [Comment annuler CallRail ?](https://www.g2.com/fr/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/fr/discussions/is-callrail-free) - 2 comments ### [fonio](https://www.g2.com/fr/products/fonio/reviews) Fonio.ai fournit des assistants téléphoniques alimentés par l'IA pour les entreprises de toutes tailles. Notre IA aide les entreprises à gérer les appels entrants, qualifier les demandes, prendre des rendez-vous, répondre aux questions courantes et acheminer les conversations efficacement. Avec des voix naturelles et des intégrations avec des outils comme les systèmes CRM, les calendriers et les bases de données, fonio aide les équipes à gagner du temps, réduire les appels manqués et améliorer la réactivité. Fonio opère dans plusieurs pays et est conçu en tenant compte de la confidentialité et des normes européennes de protection des données. **Average Rating:** 4.7/5.0 **Total Reviews:** 42 #### Who Is the Company Behind fonio? - **Vendeur:** [fonio.ai](https://www.g2.com/fr/sellers/fonio-ai) - **Année de fondation:** 2024 - **Emplacement du siège social:** Wien, AT - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf63d502257dce9c02cede6129affe90e5509eb96993cd1359cf07cd6f75b5f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffonio-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 47 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** PDG - **Company Size:** 83% Small, 17% Medium #### What Are Recent G2 Reviews of fonio? **["Rapide à configurer, notification fiable – solution solide pour les entrepreneurs individuels"](https://www.g2.com/fr/survey_responses/fonio-review-13092070)** **Rating:** 5.0/5.0 stars _— Heiko G._ [Read full review](https://www.g2.com/fr/survey_responses/fonio-review-13092070) **["Un assistant intelligent pour le conseil spécialisé en alimentation et boissons"](https://www.g2.com/fr/survey_responses/fonio-review-13029849)** **Rating:** 5.0/5.0 stars _— Clatu ._ [Read full review](https://www.g2.com/fr/survey_responses/fonio-review-13029849) ### [Deepgram](https://www.g2.com/fr/products/deepgram/reviews) Plateforme d'IA vocale d'entreprise conçue pour les développeurs créant des produits axés sur la voix en utilisant des API de reconnaissance vocale, de synthèse vocale ou de conversion vocale. Plus de 200 000 développeurs construisent avec les modèles fondamentaux natifs de la voix de Deepgram, accessibles via des API ou des logiciels autogérés. Au-delà de cela, les développeurs peuvent : 🔊 Traiter l'audio en direct ou préenregistré avec une précision supérieure 🗣️ Convertir le texte en voix IA naturelle pour des cas d'utilisation d'entreprise avec la synthèse vocale 🌎 Transcrire avec précision l'audio en plus de 36 langues ⚙️ Entraîner des modèles personnalisés pour des cas d'utilisation uniques 🔑 Accéder à une compréhension du langage naturel approfondie avec une API unifiée 💻 Construire dans n'importe quel langage de programmation avec nos SDK ✅ Déployer sur site ou sur le cloud géré de DG 📈 Obtenir une infrastructure GPU évolutive pour l'entraînement et l'inférence **Average Rating:** 4.6/5.0 **Total Reviews:** 467 #### Who Is the Company Behind Deepgram? - **Vendeur:** [Deepgram](https://www.g2.com/fr/sellers/deepgram) - **Site Web de l'entreprise:** deepgram.com - **Année de fondation:** 2015 - **Emplacement du siège social:** San Francisco, California - **Twitter:** @DeepgramAI 10,837 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a4f09519882843ef34c69f2628a3c6c1cc8fa6dbc3212cdb2bd60ad3ad50f36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepgram%2F&secure%5Burl_type%5D=linkedin_company_website) 325 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Ingénieur logiciel, PDG - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 80% Small, 19% Medium #### What Do G2 Reviewers Say About Deepgram? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs soulignent la **haute précision** de Deepgram, appréciant ses capacités de transcription vocale rapides et fiables. - Les utilisateurs louent les **transcriptions rapides et fiables** de Deepgram, ce qui leur permet de gagner considérablement du temps dans leurs flux de travail. - Les utilisateurs apprécient la **facilité d'utilisation** de Deepgram, grâce à son API simple et à son support linguistique étendu. - Les utilisateurs louent la **précision excellente de la transcription** de Deepgram, bénéficiant constamment de ses capacités efficaces de traitement audio. - Les utilisateurs louent Deepgram pour sa **transcription en temps réel rapide et précise** , améliorant diverses applications comme l'analyse des appels et le sous-titrage. ##### Cons - Les utilisateurs notent un **manque de support linguistique** dans Deepgram, limitant l'utilisabilité et la polyvalence pour les audiences mondiales. - Les utilisateurs trouvent les **problèmes de tarification** de Deepgram préoccupants, surtout pour les grands projets et les startups avec des budgets limités. - Les utilisateurs trouvent que **les prix sont un peu élevés** pour les grands projets, ce qui rend cela difficile pour les startups et les étudiants. - Les utilisateurs rencontrent des **problèmes d'inexactitude** avec Deepgram, y compris des mots manquants et un support linguistique limité affectant la qualité de la transcription. - Les utilisateurs remarquent le **soutien linguistique limité** dans Deepgram, bien que des améliorations soient en cours pour élargir les options. #### What Are Recent G2 Reviews of Deepgram? **["TTS fiable et naturel avec une génération rapide et une API facile"](https://www.g2.com/fr/survey_responses/deepgram-review-13184161)** **Rating:** 5.0/5.0 stars _— Muzammil M._ [Read full review](https://www.g2.com/fr/survey_responses/deepgram-review-13184161) **["Le service de reconnaissance vocale le plus rapide que j'ai jamais utilisé !"](https://www.g2.com/fr/survey_responses/deepgram-review-6632115)** **Rating:** 5.0/5.0 stars _— D Santhosh K._ [Read full review](https://www.g2.com/fr/survey_responses/deepgram-review-6632115) #### What Are G2 Users Discussing About Deepgram? - [À quoi sert Deepgram ?](https://www.g2.com/fr/discussions/what-is-deepgram-used-for) - 1 comment ### [Kore.AI](https://www.g2.com/fr/products/kore-ai/reviews) Kore.ai, un leader mondial de l'IA d'entreprise, aide les organisations à transformer l'expérience client et la productivité au travail grâce à une IA gouvernée et sécurisée conçue pour évoluer. La plateforme Kore.ai Agent, native de l'IA, et les solutions agentiques préconstruites permettent aux entreprises de concevoir, déployer et gouverner des systèmes multi-agents dans les domaines du service client, de la productivité au travail et des cas d'utilisation industriels. Son langage Agent Blueprint Language (ABL) aide les équipes à construire et orchestrer des agents, tandis que Arch AI et l'architecture à double cerveau de Kore.ai maintiennent les agents précis et auditables à grande échelle. Construite sur une base ouverte et agnostique en termes de modèles, la plateforme permet aux entreprises de choisir leurs modèles d'IA, leur cloud et leurs systèmes d'entreprise — sans verrouillage requis. Fiée par plus de 500 organisations du Global 2000, Kore.ai détient un portefeuille de brevets d'IA approfondi et est reconnue comme un leader par Gartner, Forrester et d'autres. Basée dans la Silicon Valley, Kore.ai sert des clients dans le monde entier grâce à un réseau mondial de bureaux et de partenaires. Apprenez-en plus sur www.kore.ai. **Average Rating:** 4.6/5.0 **Total Reviews:** 399 #### Who Is the Company Behind Kore.AI? - **Vendeur:** [Kore.ai](https://www.g2.com/fr/sellers/kore-ai-87d44a58-d726-4ac9-9dc4-290730d220bc) - **Site Web de l'entreprise:** kore.ai - **Année de fondation:** 2013 - **Emplacement du siège social:** Orlando, FL - **Twitter:** @koredotai 5,659 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49ee154fdf979f32c6710d47feaa216b6ddabff52d4fdfd36940b452c07f5750&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3602865%2F&secure%5Burl_type%5D=linkedin_company_website) 1,275 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Ingénieur logiciel, Associer - **Top Industries:** Technologie de l'information et services, Logiciels informatiques - **Company Size:** 41% Large, 30% Small #### What Do G2 Reviewers Say About Kore.AI? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs trouvent l' **aisance d'utilisation** de Kore.ai indéniable, avec des configurations sans effort et des intégrations tierces transparentes. - Les utilisateurs admirent l' **interface utilisateur conviviale et la configuration sans effort** , rendant le développement de bots simple et agréable. - Les utilisateurs apprécient la **simplicité et la convivialité** de Kore.AI pour créer des chatbots de manière efficace et efficiente. - Les utilisateurs apprécient les **intégrations sans effort** de Kore.AI, améliorant leur expérience grâce à une connectivité API tierce fluide. - Les utilisateurs apprécient les **intégrations transparentes** dans Kore.AI, ce qui facilite la connexion avec divers systèmes sans effort. ##### Cons - Les utilisateurs trouvent la **, en particulier pour ceux qui recherchent la simplicité et la facilité d'utilisation dans Kore.AI.** - Les utilisateurs rencontrent des **limitations d'utilisation** dans Kore.AI, éprouvant des difficultés avec l'interaction des données et les contraintes de tests par lots. - Les utilisateurs rencontrent **des performances lentes** avec Kore.AI, y compris des décalages, des problèmes de chargement et des problèmes de serveur qui entravent l'utilisabilité. - Les utilisateurs éprouvent des **temps de chargement lents** avec les applications Kore.ai, ce qui provoque de la frustration lors des mises à jour et des défis d'utilisabilité. - Les utilisateurs rencontrent fréquemment des **bogues logiciels** qui entraînent des dysfonctionnements et des problèmes de performance sur la plateforme Kore.AI. #### What Are Recent G2 Reviews of Kore.AI? **["Plateforme intuitive et conviviale pour créer des assistants virtuels évolutifs"](https://www.g2.com/fr/survey_responses/kore-ai-review-13171381)** **Rating:** 4.5/5.0 stars _— Emmanuel L._ [Read full review](https://www.g2.com/fr/survey_responses/kore-ai-review-13171381) **["Plateforme d'IA conversationnelle complète avec une grande flexibilité"](https://www.g2.com/fr/survey_responses/kore-ai-review-11531124)** **Rating:** 4.5/5.0 stars _— Uppala A._ [Read full review](https://www.g2.com/fr/survey_responses/kore-ai-review-11531124) ### [Voiceflow](https://www.g2.com/fr/products/voiceflow/reviews) Voiceflow est une plateforme d'agents IA qui permet aux équipes produit des entreprises de taille moyenne et des grandes entreprises de concevoir, déployer et faire évoluer des agents IA sur les canaux de chat et de voix. Fié par des équipes chez StubHub, Superloop, JP Morgan Chase et Trilogy, Voiceflow combine un constructeur d'agents intuitif par glisser-déposer avec une base de connaissances, un système de gestion de contenu et des intégrations natives, permettant ainsi aux équipes de passer plus rapidement du prototype à la production. Expédiez des agents IA avancés et prêts pour la production avec une boîte à outils axée sur les développeurs et une bibliothèque d'API puissante qui prend en charge des intégrations personnalisées et des interfaces sur mesure. Les analyses intégrées de Voiceflow mettent en évidence les transcriptions et vous permettent de définir vos propres critères d'évaluation à grande échelle. Rejouez les conversations, déboguez étape par étape, filtrez avec précision et visualisez les actions des utilisateurs comme les clics de boutons — le tout sur une seule plateforme. Voiceflow est idéal pour les équipes produit qui construisent des chatbots, des assistants vocaux, des agents virtuels ou des expériences client omnicanales. **Average Rating:** 4.6/5.0 **Total Reviews:** 111 #### Who Is the Company Behind Voiceflow? - **Vendeur:** [Voiceflow](https://www.g2.com/fr/sellers/voiceflow) - **Site Web de l'entreprise:** www.voiceflow.com - **Année de fondation:** 2019 - **Emplacement du siège social:** San Francisco, CA - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6db6ec5d977c0cf9fcc6ee9854faa09be2b46d90abcf838a12cca293a9d20d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceflowhq%2F&secure%5Burl_type%5D=linkedin_company_website) 88 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Fondateur, PDG - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 60% Small, 15% Medium #### What Do G2 Reviewers Say About Voiceflow? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs apprécient la **facilité d'utilisation** de Voiceflow, facilitant un design intuitif et une intégration transparente sans codage. - Les utilisateurs adorent la **création sans code conviviale** de Voiceflow, ce qui facilite la création et la personnalisation des agents IA. - Les utilisateurs louent les **intégrations faciles** de Voiceflow, permettant des connexions fluides avec les applications et améliorant la fonctionnalité globale. - Les utilisateurs louent **l'interface intuitive de Voiceflow et ses puissantes capacités d'intégration** , rendant la création de bots IA fluide et efficace. - Les utilisateurs adorent les **fonctionnalités d'intégration faciles** de Voiceflow, rendant les connexions et les personnalisations simples et intuitives. ##### Cons - Les utilisateurs trouvent les **fonctionnalités limitées** de Voiceflow restrictives, notant des difficultés avec l'intégration et les conseils de configuration. - Les utilisateurs rencontrent des **problèmes d'intégration** avec Voiceflow, nécessitant des conseils plus accessibles et des processus de connexion améliorés pour une expérience plus fluide. - Les utilisateurs trouvent que les **fonctionnalités manquantes** dans le tableau de bord de Voiceflow sont limitantes, affectant à la fois la fonctionnalité et l'expérience utilisateur. - Les utilisateurs sont confrontés à des **limitations d'utilisation** en raison d'intégrations restreintes, d'options d'hébergement limitées et de la dépendance aux crédits d'IA intégrés. - Les utilisateurs suggèrent que **des améliorations dans l'intégration et le débogage** amélioreraient considérablement leur expérience avec Voiceflow. #### What Are Recent G2 Reviews of Voiceflow? **["Construction d'agents sans effort avec des prix équitables"](https://www.g2.com/fr/survey_responses/voiceflow-review-12966733)** **Rating:** 5.0/5.0 stars _— Jack M._ [Read full review](https://www.g2.com/fr/survey_responses/voiceflow-review-12966733) **["Concepteur visuel intuitif qui accélère le développement de l'IA conversationnelle"](https://www.g2.com/fr/survey_responses/voiceflow-review-13122005)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/fr/survey_responses/voiceflow-review-13122005) #### What Are G2 Users Discussing About Voiceflow? - [À quoi sert Voiceflow ?](https://www.g2.com/fr/discussions/what-is-voiceflow-used-for) - 1 comment, 1 upvote ### [Retell AI](https://www.g2.com/products/retell-ai/reviews) Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs. **Average Rating:** 4.8/5.0 **Total Reviews:** 2,612 #### Who Is the Company Behind Retell AI? - **Seller:** [Retell AI](https://www.g2.com/sellers/retell-ai) - **Company Website:** www.retellai.com - **Year Founded:** 2023 - **HQ Location:** Palo Alto, US - **Twitter:** @retellai 3,181 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website) 121 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 3% Small, 0% Medium #### What Do G2 Reviewers Say About Retell AI? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Retell AI enhances their workflow with simple prompts and integration. - Users appreciate the **ease of use and smooth functionality** of Retell AI, making it accessible for everyone. - Users appreciate the **straightforward interface** of Retell AI, finding it quick and easy to learn and use. - Users highlight the **ease of integrations** , appreciating how intuitively they can connect with third-party services. - Users appreciate the **simple and clean UI** of Retell AI, making it easy for anyone to create voice agents. ##### Cons - Users feel the need for **missing features** like diverse voices, native CRM integrations, and more SIP trunking options. - Users feel Retell AI is **expensive** compared to alternatives, particularly feeling the cost for testing is excessive. - Users find the **steep learning curve** challenging, though support is available to ease the process. - Users find the **limited features** of Retell AI hinder functionality, necessitating reliance on additional tools for testing. - Users experience **poor understanding** of conversation types, leading to misaligned interactions and increased manual tuning efforts. #### What Are Recent G2 Reviews of Retell AI? **["Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations"](https://www.g2.com/survey_responses/retell-ai-review-12722058)** **Rating:** 5.0/5.0 stars _— Rishav K._ [Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058) **["Property Management Made Easy!"](https://www.g2.com/survey_responses/retell-ai-review-13024552)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/retell-ai-review-13024552) ### [NextPhone - AI Answering Service](https://www.g2.com/products/nextphone-ai-answering-service/reviews) NextPhone is an AI-powered answering service built for small and mid-sized businesses that depend on inbound phone calls for revenue. Developed by Pure Labs Inc., NextPhone uses advanced voice AI technology to answer business calls 24/7, qualify leads in real time, collect intake information, and book appointments directly into the business owner's calendar — all without any human intervention. NextPhone is designed to solve a critical problem for service-based businesses: missed calls. Studies show that small businesses miss 40-60% of their inbound calls, especially during busy hours, after-hours, and weekends. Each missed call is a potential lost customer. Traditional answering services address this but typically charge $500-2,000 per month with per-minute billing, while hiring a full-time receptionist costs $3,000-5,000 per month. NextPhone offers a flat-rate alternative at $199 per month with unlimited calls and no per-minute fees. The platform works by forwarding an existing business phone number to NextPhone, or businesses can provision a new local number from any area code. Once configured, the AI receptionist answers every call in one ring, greets callers professionally, and handles conversations using knowledge trained from the business's own website content. This means the AI understands the company's services, pricing, service areas, and booking policies without manual programming. Key features include real-time calendar integration for instant appointment booking, CRM synchronization with platforms like HubSpot, Salesforce, ServiceTitan, and Housecall Pro, call recording and transcription, voicemail-to-text conversion, automated SMS follow-up messages, intelligent spam filtering, and instant call transfers to team members for complex inquiries. NextPhone integrates with over 100 business tools through native integrations and Zapier connectivity. NextPhone supports more than 20 languages including English, Spanish, French, Mandarin, Arabic, and Portuguese, making it suitable for businesses serving diverse communities. The system can handle up to 20 simultaneous calls, eliminating busy signals during peak hours. The platform is purpose-built for service industries including HVAC, plumbing, electrical, legal services, dental practices, property management, landscaping, and general contracting. These businesses typically generate the majority of their revenue through phone-based customer acquisition and appointment scheduling. Setup takes approximately five minutes with no technical expertise required. Businesses can be fully operational within one to two business days. NextPhone offers a 7-day free trial with no credit card required, and all plans include month-to-month billing with no long-term contracts or setup fees. **Average Rating:** 5.0/5.0 **Total Reviews:** 18 #### Who Is the Company Behind NextPhone - AI Answering Service? - **Seller:** [Pure Labs Inc.](https://www.g2.com/sellers/pure-labs-inc) - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dea6880af0b0a13b9bf4217705177ba47f075e1f083f7759a6797be48b6d0ae9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetnextphone%2F&secure%5Burl_type%5D=linkedin_company_website) #### Who Uses This Product? - **Company Size:** 94% Small, 6% Medium #### What Are Recent G2 Reviews of NextPhone - AI Answering Service? **["Clear, Professional AI Calls That Keep Us Organized and Stress-Free"](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13164092)** **Rating:** 5.0/5.0 stars _— Steph D._ [Read full review](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13164092) **["NextPhone Keeps Us Available 24/7 with Smooth AI Call Handling"](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13167347)** **Rating:** 5.0/5.0 stars _— Tri P._ [Read full review](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13167347) ### [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace **Average Rating:** 4.3/5.0 **Total Reviews:** 2,361 #### Who Is the Company Behind JustCall? - **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs) - **Company Website:** www.saaslabs.co - **Year Founded:** 2016 - **HQ Location:** Palo Alto, California - **Twitter:** @saas\_labs 319 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website) 416 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Small, 31% Medium #### What Do G2 Reviewers Say About JustCall? _AI-generated summary from verified user reviews_ ##### Pros - Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication. - Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization. - Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly. - Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution. - Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface. ##### Cons - Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively. - Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling. - Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet. - Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall. - Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections. #### What Are Recent G2 Reviews of JustCall? **["Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"](https://www.g2.com/survey_responses/justcall-review-12953018)** **Rating:** 5.0/5.0 stars _— Richard L._ [Read full review](https://www.g2.com/survey_responses/justcall-review-12953018) **["Integration with HubSpot Enhances Call Management"](https://www.g2.com/survey_responses/justcall-review-13141009)** **Rating:** 4.0/5.0 stars _— Paul W._ [Read full review](https://www.g2.com/survey_responses/justcall-review-13141009) ### [800.com](https://www.g2.com/products/800-com/reviews) Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,012 #### Who Is the Company Behind 800.com? - **Seller:** [800.com](https://www.g2.com/sellers/800-com) - **Company Website:** www.800.com - **Year Founded:** 2008 - **HQ Location:** Sarasota, Florida - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c5dcb337cac60c6246cd6a0d1177b272a21bcbd0851a2eed62c0a84f396dc95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F800-com&secure%5Burl_type%5D=linkedin_company_website) 43 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Construction, Retail - **Company Size:** 79% Small, 12% Medium #### What Do G2 Reviewers Say About 800.com? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management. - Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency. - Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process. - Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services. - Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency. ##### Cons - Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features. - Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners. - Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability. - Users find the **limited number management features** on the app frustrating compared to the website, impacting usability. - Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility. #### What Are Recent G2 Reviews of 800.com? **["Helpful Payment Reminders and Truly Caring Customer Support"](https://www.g2.com/survey_responses/800-com-review-13177957)** **Rating:** 5.0/5.0 stars _— Katrina T._ [Read full review](https://www.g2.com/survey_responses/800-com-review-13177957) **["Perfect for Small Businesses and Remote Teams"](https://www.g2.com/survey_responses/800-com-review-13060426)** **Rating:** 5.0/5.0 stars _— Luis H._ [Read full review](https://www.g2.com/survey_responses/800-com-review-13060426) #### What Are G2 Users Discussing About 800.com? - [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment ### [Thoughtly](https://www.g2.com/products/thoughtly/reviews) Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs. Unlike traditional dialers or static drip campaigns, Thoughtly’s AI agents provide fully conversational outreach. They combine the scalability of automation with the effectiveness of live representatives, ensuring that every lead is followed up instantly and no opportunity is missed. This makes Thoughtly a powerful solution for industries where timely engagement is critical, including education, healthcare, insurance, financial services, consumer legal, and automotive. Companies in these sectors use Thoughtly to manage high lead volumes, re-engage pipeline, and deliver 24/7 coverage without increasing headcount. Thoughtly is designed for enterprise-grade reliability and compliance. The platform is SOC 2 Type II and HIPAA certified, making it suitable for organizations that handle sensitive data and require robust security. It is built to scale from 10,000 leads per month to hundreds of thousands, with seamless integrations, high uptime, and dependable performance across diverse workflows. Key features include human-like voice interactions that sound natural and engaging, automation of repetitive tasks like lead qualification and scheduling, and intelligent handoff to live agents. By combining these capabilities, Thoughtly enables businesses to streamline sales operations, reduce costs, and improve customer experiences. In today’s competitive marketplace, Thoughtly helps businesses convert more leads, close more deals, and maximize revenue opportunities—powered by AI voice agents that sound human, work tirelessly, and never miss a call. **Average Rating:** 4.6/5.0 **Total Reviews:** 41 #### Who Is the Company Behind Thoughtly? - **Seller:** [Thoughtly](https://www.g2.com/sellers/thoughtly) - **Company Website:** thoughtly.com - **Year Founded:** 2023 - **HQ Location:** New York City, US - **Twitter:** @thoughtlyai 972 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=980abc1e71b20af359c78e3b17bb832a5bb9a394bf08d69f61333362b2cb7742&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthoughtly-ai&secure%5Burl_type%5D=linkedin_company_website) 17 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising - **Company Size:** 114% Small, 2% Medium #### What Do G2 Reviewers Say About Thoughtly? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Thoughtly, finding it clean and effortless for seamless communication. - Users highlight the **efficiency improvements** of Thoughtly, streamlining workflows and saving valuable time for teams. - Users commend the **AI integration** of Thoughtly for streamlining outreach and enhancing customer engagement effortlessly. - Users value the **excellent customer support** from Thoughtly, enhancing efficiency and streamlining the outreach process. - Users praise the **intuitive and clean interface** of Thoughtly, enhancing navigation and ease of use for all skill levels. ##### Cons - Users find the **learning curve challenging** , requiring significant time and support to effectively use Thoughtly. - Users find the **complexity of configurations** in Thoughtly challenging, especially for those without a tech background. - Users express a need for **missing features** , particularly in report exporting options and customer support. - Users find **difficult learning** with Thoughtly, requiring extensive reliance on support and tutorials for advanced workflows. - Users find the **difficult setup** of Thoughtly requires extensive planning and can be confusing without technical knowledge. #### What Are Recent G2 Reviews of Thoughtly? **["Cutting-edge and Easy to use!"](https://www.g2.com/survey_responses/thoughtly-review-10658121)** **Rating:** 5.0/5.0 stars _— Shade O._ [Read full review](https://www.g2.com/survey_responses/thoughtly-review-10658121) **["Versatile AI Calling with Excellent Support"](https://www.g2.com/survey_responses/thoughtly-review-12193326)** **Rating:** 4.5/5.0 stars _— Ananthu S._ [Read full review](https://www.g2.com/survey_responses/thoughtly-review-12193326) ### [Pyto](https://www.g2.com/products/pyto/reviews) Pyto is a Voice AI platform built for phone-first B2B sales teams selling to small and medium-sized businesses (SMBs). It transforms every inbound inquiry into a live phone conversation, ensuring high-intent leads are engaged immediately. Using AI-powered voice agents, Pyto qualifies leads based on predefined criteria, handles common questions and objections, and automatically schedules meetings directly on sales reps’ calendars. Designed for mid-size to enterprise GTM teams running high-volume SMB sales motions, Pyto helps generate inbound and outbound pipeline without increasing SDR headcount. The platform integrates seamlessly into existing sales workflows while maintaining full control over qualification, routing, and messaging. Built for Conversion, Not Just Call Handling Pyto runs on a custom, outbound-first voice infrastructure built specifically for conversion, not just call automation. Its proprietary stack is optimized for large-scale phone campaigns, ensuring strong deliverability, high call quality, intelligent routing, and structured qualification at scale. Teams use Pyto to power both instant inbound follow-up and structured outbound SDR campaigns targeting SMBs. Dedicated Conversion Engineering Every customer is supported by a dedicated Conversion Engineering team that continuously tests and optimizes scripts, targeting, objection handling, and routing logic to improve performance over time. Pyto doesn’t just automate conversations, it systematically increases conversion across the lead-to-meeting funnel. Revenue Impact Teams using Pyto have: - Generated significant additional pipeline from inbound intent - Increased lead-to-SQL conversion rates - Booked more qualified meetings without adding SDR headcount - Reduced speed-to-lead from hours to seconds By combining instant engagement with structured qualification, Pyto ensures cleaner handoffs to sales reps and reduces lost opportunities. Key Capabilities - Instant callbacks for demo requests, contact forms, missed calls, and other inbound sources - AI-powered qualification and seamless AI-to-human handoff - Automatic calendar scheduling - Analytics on buyer intent, objections, and outcomes to refine messaging and prioritization As lead volume grows or outbound campaigns scale, Pyto adapts without added operational complexity, providing a predictable, phone-driven pipeline engine for modern SMB sales teams. **Average Rating:** 4.7/5.0 **Total Reviews:** 22 #### Who Is the Company Behind Pyto? - **Seller:** [Pyto](https://www.g2.com/sellers/pyto) - **Company Website:** pyto.com - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9b04052e50b0bc5d6c22aeb06c0c92cc60f2e0c652fde0d93ff92bbe9d4bf1f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwithpyto%2F&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 50% Small, 36% Medium #### What Do G2 Reviewers Say About Pyto? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Pyto for its **effective lead generation** , enhancing engagement and streamlining outreach to boost conversion rates. - Users value the **quick engagement** of Pyto with leads, enhancing momentum and allowing focus on high-value conversations. - Users appreciate the **automation capabilities** of Pyto, enabling efficient lead engagement and higher conversion rates. - Users appreciate the **time efficiency** of Pyto, enabling faster deal closures and more focus on high-value interactions. - Users appreciate the **ease of use** of Pyto, streamlining workflows and enhancing engagement with leads effectively. ##### Cons - Users find the **complex setup** process requires time and effort, but it leads to smooth operation later. - Users find the **difficult setup** process requires significant effort, but support makes it manageable for effective results. - Users find there is a bit of a **learning curve** to fully customize Pyto for optimal results. - Users find that Pyto can feel **robotic at times** and needs effort for proper fine-tuning. - Users find Pyto to have a **difficult usage** due to its robotic feel and the need for fine-tuning. #### What Are Recent G2 Reviews of Pyto? **["Strong Impact on Inbound Speed and Pipeline Quality"](https://www.g2.com/survey_responses/pyto-review-12372680)** **Rating:** 4.5/5.0 stars _— Geoffroy d._ [Read full review](https://www.g2.com/survey_responses/pyto-review-12372680) **["Pyto Supercharges Lead Qualification with Stellar Support"](https://www.g2.com/survey_responses/pyto-review-12100315)** **Rating:** 5.0/5.0 stars _— Regina S._ [Read full review](https://www.g2.com/survey_responses/pyto-review-12100315) - ‹ Prev‹ Prev - 1 - [2](/categories/ai-voice-assistants/small-business?order=g2_score&page=2#product-list) - [Next ›Next ›](/categories/ai-voice-assistants/small-business?order=g2_score&page=2#product-list) Spotlight Categories [Retail POS Systems](https://www.g2.com/categories/retail-pos) [Session Replay Software](https://www.g2.com/categories/session-replay) [Sales Intelligence Software](https://www.g2.com/categories/sales-intelligence) [Business Process Management Software](https://www.g2.com/categories/business-process-management) [Contract Management Software](https://www.g2.com/categories/contract-management) Similar Categories - [Active Learning Tools](/categories/active-learning-tools) - [Agentic AI](/categories/agentic-ai) - [AI Avatar Generators](/categories/ai-avatar-generators) - [AI Gateways](/categories/ai-gateways) - [AI Governance Tools](/categories/ai-governance-tools) - [AI Note-Taking Software](/categories/ai-note-taking-software) - [AI Orchestration](/categories/ai-orchestration) - [AI Proposal Generator Tools](/categories/ai-proposal-generator-tools) - [AI Search Visibility Optimization Tools](/categories/ai-search-visibility-optimization-tools) - [AI Security Posture Management (AI-SPM) Tools](/categories/ai-security-posture-management-ai-spm-tools) - [AI Security Solutions](/categories/ai-security-solutions) - [AI Storyboard Generators](/categories/ai-storyboard-generators) - [AI Voice Dictation](/categories/ai-voice-dictation) - [AI Writing Assistant](/categories/ai-writing-assistant) - [Answer Engine Optimization (AEO)](/categories/answer-engine-optimization-aeo) [Browse AI Voice Assistants Themes](/categories/ai-voice-assistants/themes) ![Shalaka Joshi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalaka Joshi") SJ Researched and written by [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi) Updated Products classified in the overall AI Voice Assistants category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business AI Voice Assistants to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business AI Voice Assistants category. In addition to qualifying for inclusion in the AI Voice Assistants category, to qualify for inclusion in the Small Business AI Voice Assistants category, a product must have at least 10 reviews left by a reviewer from a small business. Top Tools at a Glance | | Production-grade AI voice agent deployment | User Review "Property Management Made Easy!" | | | Human-grade voice cloning for conversational AI agents | User Review "Incredible Text-to-Voiceover: Fast, Affordable, and Intuitive" | | | Omnichannel voice bot orchestration with Architect flows | User Review "Centralized Omnichannel Power with Insightful Real-Time Reporting" | | | AI voice containment for financial contact centers | User Review "Seamless Channel Switching, Unmatched Support" | | | After-hours AI voice capture with call attribution | User Review "Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance" | | | No-code voice agent deployment with multilingual support | User Review "Fast, No-Code AI Assistant That Delivers Contextual Answers" | | | 24/7 call screening, intake, and scheduling | User Review "We Love Smith.ai" | | | No-code AI voice agents with GHL integration | User Review "Clean, Intuitive UI That Streamlined Our Workflows Fast" | * * * Show More * * * ## How Do You Choose the Right AI Voice Assistants? ### What You Should Know About AI Voice Assistants ### **AI Voice Assistants software buying insights at a glance** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants?utm_source=chatgpt.com) help businesses answer, manage, and route voice conversations at scale by combining speech-to-text, language understanding, dialogue management, and natural-sounding voice output. These ai voice agent platforms allow teams to answer calls, handle routine requests, qualify leads, schedule appointments, troubleshoot common issues, and transfer callers to the right human when needed. ([Source 1](https://www.g2.com/categories/ai-voice-assistants)) In practice, AI voice assistants help companies move from rigid phone trees and basic bots to more natural, conversational customer experiences. As customer expectations for speed and availability continue to rise, AI voice agents are becoming an essential part of the sales and support experience. Many teams now view them less as a nice add-on and more as an always-on front door for handling inbound demand. Businesses often adopt AI-powered voice assistants and AI voice agents to improve coverage, reduce missed calls, and scale operations without hiring ahead of demand. Buyers usually evaluate AI voice assistants based on how well they handle real conversations, not just polished demos. The biggest pattern I see is that teams comparing AI voice assistant software want tools that can manage call volume reliably, respond with low latency, and hand off cleanly when a human needs to step in. Across the category, satisfaction trends are strong, with an **average star rating of 4.62/5 and an average likelihood to recommend of 9.23/10**. Price perception is also generally positive, with a median score of 5/7, suggesting buyers see value when usage is predictable and implementation is done well. If you are comparing AI voice assistant platforms, the best fit is usually the one that performs consistently in live call environments, not just the one with the most impressive demo. Pricing typically follows a usage-based model, with most tools charging based on minutes, calls, conversations, agent seats, or a combination of these factors. Costs can increase quickly as call volume grows, additional phone numbers are added, or more advanced features like higher-quality voices and integrations are required. While overall pricing sentiment tends to be positive, buyers often pay close attention to how predictable and easy it is to forecast costs as usage scales over time. #### **Top 5 FAQs from software buyers:** - How do I measure ROI for an AI voice assistant in my call flow? - What integrations do I need for CRM, ticketing, and call center routing? - How do AI voice agents handle handoff to a human and keep context? - What is the real setup time for building and testing call flows? - How do I control voice quality, latency, and compliance requirements? G2’s top-rated AI Voice Assistant software include [Thoughtly](https://www.g2.com/sellers/thoughtly) **,** [Retell AI](https://www.g2.com/products/retell-ai/reviews) **,** [Pyto](https://www.g2.com/products/pyto/reviews) **, and** [Slang AI](https://www.g2.com/products/slang-ai/reviews). ### What are the top-reviewed AI Voice Assistants on G2? These are 5 of the top-reviews AI Voice Assistant software: - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Number of Reviews: 1,396 - Satisfaction: 99 - Market Presence: 65 - G2 Score: 82 - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - Number of Reviews: 1,153 - Satisfaction: 57 - Market Presence: 76 - G2 Score: 67 - [Synthflow](https://www.g2.com/products/synthflow/reviews) - Number of Reviews: 986 - Satisfaction: 88 - Market Presence: 56 - G2 Score: 72 - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) - Number of Reviews: 467 - Satisfaction: 25 - Market Presence: 70 - G2 Score: 48 - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) - Number of Reviews: 110 - Satisfaction: 38 - Market Presence: 50 - G2 Score: 44 **Satisfaction score** reflects how happy reviewers are with a product, based on review-driven factors G2 uses to model customer sentiment (not just star rating alone). ([Source 2](https://www.g2.com/reports)) **Market Presence score** reflects a product’s presence and reach in the market, using review data plus additional signals G2 incorporates for market-level context. ([Source 2](https://www.g2.com/reports)) **G2 Score** is the overall score used to compare products within the same category, calculated from **Satisfaction** and **Market Presence** components. ([Source 2](https://www.g2.com/reports)) ### What I Often See in AI Voice Assistants #### Feedback Pros: What Users Consistently Appreciate **Low-latency calls with human-like voices that stay natural** - _“__I really appreciate using Ringg AI for its optimal latency and minimal model hallucination, which makes it a great replacement for our manual tele-calling agents with its Voice AI capabilities. I love how integrating Ringg AI with our systems is super simple and straightforward. The team behind Ringg AI is extremely responsive and proactive, making the experience smooth and effective. Ringg AI has increased our overall operational efficacy, reduced overhead costs on manpower, and provided us with enriched insights on collection calls. I'd highly recommend it.” -_ [_Anusree Nandy_](https://www.g2.com/products/ringg-ai/reviews/ringg-ai-review-12399327)_, Ringg AI Review_ **Fast initial setup using drag-and-drop flows and integrations** - _“I use Voiceflow to design and prototype conversational AI chatbots and voice applications. Its visual drag-and-drop interface makes building, testing, and iterating conversational flows quick and straightforward. The platform supports team collaboration and API integrations, which boosts development efficiency. I really like its intuitive visual builder that makes designing complex conversational flows simple and easy to comprehend. Fast prototyping and real-time testing help me identify and resolve issues early in the development process…” -_ [_Sainath N._](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-12137993) _Voiceflow Review_ **Voice cloning and multilingual options for consistent brand tone** - _“The platform is incredibly intuitive to use with the largest and highest-quality voice library available. Voice cloning works surprisingly accurately, capturing nuances that other services miss. The AI Enhance feature adds natural liveliness to text that would otherwise sound robotic. Extensive customization options let me fine-tune voices for different projects and objectives, and the range of additional features keeps expanding with genuinely useful tools.” -_ [_Evgenii B_](https://www.g2.com/products/elevenlabsio/reviews/elevenlabs-review-12203802)_. ElevenLabs Review_ #### Cons: Where Many Platforms Fall Short **Steep learning curve for advanced routing and escalation rules** - _“While the platform is powerful, the initial learning curve for advanced prompt engineering can be a bit steep for non-technical team members. I would also like to see an even wider variety of localized accents for international markets beyond the standard options. Occasionally, the dashboard analytics could provide deeper granular insights into specific call drop-off points, though the current tools are still very functional. Lastly, while the Customer Support is helpful, having more extensive video documentation for niche edge-case scenarios would be a great addition to their already solid help center.” -_ [_Fabrizzo A._](https://www.g2.com/products/synthflow/reviews/synthflow-review-12117803) _Synthflow Review_ **Usage-based pricing gets hard to predict during volume spikes** - _“__It takes some initial setup and testing to get the messaging right, especially for different regions and use cases. Very technical or strategic discussions still need to be handled directly by me.Usage-based costs are something to keep an eye on as outreach volume increases.” -_ [_Mo F._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12184634) _TalkerIQ Review_ **Edge cases fail on complex, multi-step questions without guardrails** - _“__Setup takes real operational thinking: you need solid call flows, escalation rules, and client-specific knowledge boundaries. If you rush onboarding, the AI will sound less confident or ask redundant questions. Edge cases still require human takeover: complex billing disputes, emotionally charged callers, or policy exceptions still need a fast warm transfer path (TalkerIQ supports transfer, but you must design it well).” -_ [_Prashant S._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12190379) _TalkerIQ Review_ ### My Expert Takeaway on AI Voice Assistants in 2026 Teams that get the most value from AI voice assistants treat them as a system that evolves over time, not a phone tool you set up once and forget. Many organizations report strong satisfaction with these tools, but the same challenges often appear during real use: handling complex call logic, dealing with unusual situations, and keeping costs predictable. Because of this, successful teams usually build a tight feedback loop. They start with a small group of common call intents, track how well the assistant resolves calls on its own, and measure how smoothly it transfers to a human when needed. Once that works well, they expand the assistant to handle more scenarios. This is where strong AI voice agent platforms stand out. It is not only about whether the assistant can talk. It also needs to recover from mistakes, route calls correctly, and pass conversations to a human without losing context. There are also clear patterns across industries. Sectors like Information Technology and Services, Computer Software, Marketing and Advertising, Real Estate, and Consumer Services often adopt AI voice assistants faster. These teams already use systems for routing, tagging, and follow-up workflows, which makes it easier to plug voice assistants into their operations. Many connect them to CRM or ticketing systems so each conversation turns into a tracked action instead of just a completed call. Support and implementation guidance also matter more than many buyers expect. Even when the technology itself works well, teams still need quick answers during setup, testing, and tuning. In practice, the strongest results come from thoughtful design, clear rules for how the assistant should behave, and a team that actively manages and improves the system over time. ### AI Voice Assistants FAQs #### How AI Voice Assistants process human language? AI voice assistants process human language in four main steps. First, automatic speech recognition converts spoken audio into text. Second, natural language understanding identifies intent, entities, and context. Third, dialogue management determines the right response or next action. Finally, text-to-speech generates a natural voice reply. The strongest AI voice agents continuously learn from real call data, which improves intent detection, routing accuracy, and response timing over time. #### How to price AI Voice Agents? Most AI voice agent platforms use usage-based pricing. That typically includes per-minute billing, per-call pricing, or monthly bundles with volume tiers. Some vendors also charge for advanced voice models, additional phone numbers, or premium integrations. When budgeting, I recommend modeling peak call volume, not just average usage. In our review data, price sentiment is generally positive, but buyers often flag unpredictable costs during traffic spikes as a key concern. #### Which AI voice assistant offers the best natural language processing? Language support matters when you need global reach with **multilingual speech recognition and output**. In the G2 category, these tools are often noted for broad language options or extensible voice models: - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) – Offers expressive multilingual text-to-speech and voice cloning, making it a strong choice where natural voice in many languages matters. - [PolyAI](https://www.g2.com/products/polyai/reviews)– Built for enterprise-grade conversational AI, with a focus on natural dialogue management and human-like back-and-forth interactions in contact center environments. - [Voiceflow](https://www.g2.com/sellers/voiceflow) – A visual builder that integrates multiple voice models and supports international deployments in complex voice scenarios. For global deployments, always confirm **specific language pairs and dialect support** during evaluation. #### Which AI voice assistant supports the most languages? Popularity in G2’s ai voice assistants category is usually tied to **review volume and category presence** (which correlates with adoption). According to the G2 category leaderboard: - [Retell AI](https://www.g2.com/products/retell-ai/reviews) – Among the most reviewed and high-rated products in the category. - [Deepgram](https://www.g2.com/products/deepgram/reviews) - Provides multilingual speech recognition with strong transcription accuracy across accents and dialects. - [Lovo AI](https://www.g2.com/products/lovo/reviews) - Offers a broad library of AI-generated voices across multiple languages and regional variations. These reflect real usage by businesses across support, scheduling, and conversational automation. #### **What are the top 3 most popular voice assistants?** - [Synthflow](https://www.g2.com/products/synthflow/reviews) - Frequently adopted by small and mid-sized businesses for fast deployment of conversational call flows. - [Slang AI](https://www.g2.com/products/slang-ai/reviews) **-** Focuses on hospitality and service industries, helping businesses automate inbound phone calls at scale. - [Kore.ai](https://www.g2.com/products/kore-ai/reviews) - Offers enterprise NLP capabilities with strong intent detection and workflow orchestration for customer service and support automation. #### What is the best AI voice assistant? - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) **-** ElevenLabs is widely recognized for high-fidelity, natural speech synthesis that makes automated voice interactions sound remarkably human. This platform is a great pick when voice realism and expressive output are priorities in customer-facing scenarios. - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Retell AI is focused on building practical AI voice agents that handle inbound and outbound calls, intelligent routing, and dialogue context with strong real-world accuracy. Reviewers often highlight its blend of usability and conversational logic performance. - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - Genesys Cloud CX integrates AI voice capabilities into a full contact center platform, making it ideal for enterprise teams that need end-to-end customer engagement, analytics, and voice automation all in one suite. ### Sources 1. [G2 category](https://www.g2.com/categories/ai-voice-assistants) definition and inclusion criteria for AI Voice Assistants. 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi?_gl=1*hx6gzr*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0OTMwNTgkbzE2MiRnMSR0MTc3MjQ5NDQ4NiRqNTkkbDAkaDA.) **Last Updated on:** March 19, 2026