# Best AI Voice Assistants for Small Business

## How Many AI Voice Assistants Products Does G2 Track?

**Total Products under this Category:** 573

### Category Stats (Aug 2026)

- **Average Rating:** 4.74/5 (↑0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Loman (+28.57%) - Among all products in this category, Loman recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank AI Voice Assistants Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 28,200+ Authentic Reviews
- 573+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Voice Assistants
 ![G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-voice-assistants/grids.png?focus%5B%5D=1319598&focus%5B%5D=1386425&focus%5B%5D=1437428&focus%5B%5D=3326&focus%5B%5D=1462546&focus%5B%5D=1834893&focus%5B%5D=77169&focus%5B%5D=115909)

Highlighted products: ElevenLabs, Synthflow, Jotform AI Agents, CallRail, Smith.ai AI Receptionist, fonio, Deepgram, and Voiceflow.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=elevenlabsio&focus%5B%5D=synthflow&focus%5B%5D=jotform-ai-agents&focus%5B%5D=callrail&focus%5B%5D=smith-ai-ai-receptionist&focus%5B%5D=fonio&focus%5B%5D=deepgram&focus%5B%5D=voiceflow&segment=small-business)

**Sponsored**

### 800.com

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010753&secure%5Bchosen_at%5D=2026-08-04T21%3A06%3A41Z&secure%5Bdisplayable_resource_id%5D=1010753&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010753&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=125374&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants%2Fsmall-business&secure%5Btoken%5D=e8f2d11d9ff09123c9b34f0ea5d3a79959cd9e06df1c792f7597b0230c448494&secure%5Burl%5D=https%3A%2F%2Fwww.800.com%2Fai-agents&secure%5Burl_type%5D=custom_url)

### [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)

ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creative and Agents—ElevenLabs combines state-of-the-art speech, sound, image, and video technologies to make digital expression instant, human, and scalable. The Creative Platform provides everything teams need to generate, transform, and produce media at studio quality. It includes Voice v3 (the most expressive text-to-speech model on the market), Scribe v2 for industry-leading speech-to-text, Voice Design and Voice Cloning for personalized character creation, Voice Isolator and Voice Changer for transformation, and Realtime Speech-to-Text for dynamic use cases. Users can also generate AI Sound Effects (SFX), AI Music, and create visuals through Image and Video generation. Production tools like Studio, Dubbing, Voice Library, and Productions enable full-scale localization and content workflows—all in one seamless environment. The Agents Platform extends ElevenLabs’ technology into real-time interaction. It allows developers and enterprises to deploy voice-native AI agents that can reason, converse, and complete tasks. Through built-in Workflows, agents can act on context, access information, and deliver personalized customer experiences across sales, support, and education—all powered by ElevenLabs’ expressive voice technology. Enterprises integrate via SOC 2-compliant APIs, SDKs, and on-prem deployments to build secure, scalable, and multilingual solutions. Ethical guardrails such as Speech Classifier, watermarking, and granular voice usage controls ensure trust and transparency across every product. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication—empowering the world to create, converse, and connect in any language, medium, or voice.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,155

#### Who Is the Company Behind ElevenLabs?

- **Seller:** [Eleven Labs](https://www.g2.com/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20)
- **Company Website:** elevenlabs.io
- **Year Founded:** 2022
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9fc0487e027832faf829a9c6fd9526ef0b719df1cf0fa0e9fa27288cd19dca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felevenlabsio%2F&secure%5Burl_type%5D=linkedin_company_website)  
957 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 72% Small, 7% Medium

#### What Do G2 Reviewers Say About ElevenLabs?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ElevenLabs, finding it straightforward and enjoyable for various tasks.
- Users value the **impressive voice quality** of ElevenLabs, which enhances realism and reduces stress in content creation.
- Users admire the **speed and reliability** of ElevenLabs, enhancing efficiency in voiceovers and content creation.
- Users appreciate the **impressive voice quality and variety** of ElevenLabs, making it easy to create seamless voice agents.
- Users appreciate the **easy setup** of ElevenLabs, allowing for a smooth and hassle-free integration into their workflows.

##### Cons

- Users find the **pricing structure expensive** , especially with credits depleting quickly and no rollover for unused ones.
- Users note that directing AI voice talent is **harder than advertised** , with usability issues affecting overall experience.
- Users express concerns about **pricing issues** , citing limited credits and a 'use it or lose it' policy as frustrating.
- Users note the **missing features** like custom datasets and flexible pricing, impacting usability and budget management.
- Users face notable **pronunciation issues** , especially with roman numerals and acronyms, impacting the overall experience.

#### What Are Recent G2 Reviews of ElevenLabs?

**["Incredible Text-to-Voiceover: Fast, Affordable, and Intuitive"](https://www.g2.com/survey_responses/elevenlabs-review-13061015)**

**Rating:** 4.5/5.0 stars

_— Curran M._

[Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13061015)

**["Clean interface, advanced AI, and powerful voice editing with easy integration in Adobe Audition"](https://www.g2.com/survey_responses/elevenlabs-review-13208344)**

**Rating:** 4.5/5.0 stars

_— Zeki u._

[Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13208344)

### [Synthflow](https://www.g2.com/it/products/synthflow/reviews)

Synthflow fornisce agenti vocali AI pronti per l'impresa che automatizzano le chiamate telefoniche in entrata e in uscita. Le aziende utilizzano Synthflow per gestire la pianificazione degli appuntamenti, la qualificazione dei lead, il supporto clienti e l'instradamento delle chiamate attraverso una tecnologia vocale naturale e conversazionale. Con un costruttore senza codice, oltre 200 integrazioni e un'implementazione in meno di 3 settimane, Synthflow rende facile per i team scalare l'automazione senza sforzo ingegneristico. Gli agenti AI operano con una latenza inferiore a 500 ms in oltre 30 lingue e soddisfano gli standard di conformità globali (SOC 2, HIPAA, GDPR). Le organizzazioni nei settori della sanità, immobiliare, assicurativo e e-commerce utilizzano Synthflow per migliorare l'esperienza del cliente, ridurre il carico di lavoro manuale e garantire che le chiamate siano risposte 24/7.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,010

#### Who Is the Company Behind Synthflow?

- **Venditore:** [AgentFlow AI GmbH](https://www.g2.com/it/sellers/agentflow-ai-gmbh)
- **Sito web dell'azienda:** synthflow.ai
- **Anno di Fondazione:** 2023
- **Sede centrale:** Berlin, DE
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb852c55cbf4a43f7e263230995f6304b6d2c7bdcdeaaa546d2842c9556deb9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthflowai%2F&secure%5Burl_type%5D=linkedin_company_website)  
70 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing e pubblicità, Tecnologia dell'informazione e servizi
- **Company Size:** 92% Small, 7% Medium

#### What Do G2 Reviewers Say About Synthflow?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** di Synthflow, trovandolo intuitivo per un rapido deployment e integrazione.
- Gli utenti trovano l' **installazione facile** di Synthflow intuitiva, rendendola rapida da avviare e potentemente efficace.
- Gli utenti amano le **facili integrazioni** con piattaforme come Make.com e Zapier, migliorando la funzionalità complessiva e l'esperienza utente.
- Gli utenti apprezzano le **facili integrazioni** con piattaforme come Make.com e Zapier, migliorando la loro esperienza complessiva.
- Gli utenti amano la **facile configurazione** di Synthflow, apprezzando il suo design intuitivo per un rapido deployment e integrazione.

##### Cons

- Gli utenti trovano il **prezzo elevato** per Synthflow, senza un'opzione intermedia adatta tra i piani.
- Gli utenti trovano le **limitazioni di costo** di Synthflow restrittive, influenzando la loro capacità di valutare completamente il servizio.
- Gli utenti trovano la **ripida curva di apprendimento** di Synthflow impegnativa, in particolare a causa dei frequenti cambiamenti dell'interfaccia utente e delle difficoltà di navigazione.
- Gli utenti sono frustrati dalle **funzionalità mancanti** in Synthflow, che influiscono sull'usabilità e aumentano la curva di apprendimento.
- Gli utenti trovano le **opzioni di personalizzazione limitate** impegnative per i principianti e i flussi di lavoro complessi, ostacolando la loro esperienza.

#### What Are Recent G2 Reviews of Synthflow?

**["Interfaccia utente pulita e intuitiva che ha semplificato i nostri flussi di lavoro rapidamente"](https://www.g2.com/it/survey_responses/synthflow-review-12621357)**

**Rating:** 5.0/5.0 stars

_— Usman J._

[Read full review](https://www.g2.com/it/survey_responses/synthflow-review-12621357)

**["Agenti vocali AI senza sforzo per interazioni con i clienti scalabili tramite telefono"](https://www.g2.com/it/survey_responses/synthflow-review-12204291)**

**Rating:** 5.0/5.0 stars

_— Jose Manuel G._

[Read full review](https://www.g2.com/it/survey_responses/synthflow-review-12204291)

### [Jotform AI Agents](https://www.g2.com/it/products/jotform-ai-agents/reviews)

Gli Agenti AI di Jotform sono assistenti automatizzati in tempo reale progettati per aiutare i tuoi utenti in qualsiasi momento del giorno o della notte. Gli Agenti AI rappresentano il futuro del servizio clienti. Allena e personalizza il tuo agente AI personale per migliorare il coinvolgimento degli utenti, migliorare i tempi di risposta e ottimizzare le operazioni di supporto. Con il costruttore AI intuitivo e senza codice di Jotform, puoi facilmente addestrare e personalizzare il tuo Agente AI per adattarlo alla voce del tuo marchio, supportare i flussi di lavoro e rispondere con le informazioni esatte di cui i tuoi utenti hanno bisogno. Basta fornire dettagli chiave, documenti, FAQ o dati dei moduli, e il tuo Agente AI apprenderà da questo contesto per offrire interazioni accurate e personalizzate. Questo livello di personalizzazione aiuta i team a migliorare i tempi di risposta, aumentare la soddisfazione degli utenti e ottimizzare le operazioni di supporto in ogni fase del percorso del cliente. Uno dei vantaggi più potenti della piattaforma è la sua vasta libreria di oltre 7.000 modelli di Agenti AI personalizzabili. Questi modelli pronti all'uso forniscono un punto di partenza facile per una vasta gamma di casi d'uso, tra cui supporto clienti, onboarding, qualificazione dei lead, pianificazione degli appuntamenti, educazione sui prodotti, formazione interna e altro ancora. Ogni modello può essere completamente personalizzato con le tue istruzioni, tono, flussi di lavoro e conoscenze specifiche del settore, permettendoti di distribuire Agenti AI ad alte prestazioni in pochi minuti. Gli Agenti AI di Jotform forniscono assistenza automatizzata 24/7, garantendo che i tuoi clienti ricevano supporto immediato anche al di fuori dell'orario lavorativo. Mentre dormi, i tuoi Agenti AI continuano a lavorare, gestendo richieste, risolvendo problemi, raccogliendo informazioni e fornendo risposte accurate in ogni momento. Questa disponibilità continua riduce i tempi di attesa, aumenta il coinvolgimento e aiuta i team a tenere il passo con la crescente domanda. Con il supporto multicanale, gli Agenti AI di Jotform possono operare ovunque si trovino i tuoi utenti. Distribuisci i tuoi agenti su web, widget di chat, email, telefono, WhatsApp, Messenger, Gmail, WordPress e altri canali di comunicazione per un'esperienza di supporto unificata e coerente. Questa flessibilità omnicanale garantisce che i tuoi utenti ricevano sempre assistenza in tempo reale, indipendentemente dal dispositivo o dalla piattaforma. Per i team che richiedono interazioni basate sulla voce, Jotform offre potenti capacità telefoniche e SMS. Gli Agenti AI possono gestire chiamate in entrata, condurre conversazioni vocali naturali, rispondere a domande e trascrivere messaggi parlati, tutto con un tono amichevole e simile a quello umano. Questo rende gli Agenti AI di Jotform ideali per hotline di servizio clienti, promemoria di appuntamenti, supporto telefonico e menu telefonici automatizzati. Gli Agenti AI possono anche eseguire azioni personalizzabili in base ai tuoi flussi di lavoro. Definisci comportamenti specifici, trigger, passaggi di follow-up o compiti automatizzati che il tuo agente deve eseguire. Che tu voglia qualificare lead, inviare email, aggiornare record CRM, instradare richieste, generare report o raccogliere dati tramite moduli, il tuo Agente AI segue le tue regole con precisione. Combinando automazione in tempo reale, personalizzazione senza codice, supporto multicanale e comunicazione intelligente, gli Agenti AI di Jotform aiutano le organizzazioni a scalare la loro esperienza cliente senza sforzo. Che tu sia una piccola impresa o un'azienda globale, gli Agenti AI forniscono la velocità, l'accuratezza e la disponibilità necessarie per supportare gli utenti in ogni momento.

**Average Rating:** 4.5/5.0

**Total Reviews:** 655

#### Who Is the Company Behind Jotform AI Agents?

- **Venditore:** [Jotform](https://www.g2.com/it/sellers/jotform)
- **Sito web dell'azienda:** www.jotform.com
- **Anno di Fondazione:** 2006
- **Sede centrale:** San Francisco, California
- **Twitter:** @Jotform  
39,289 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website)  
901 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi
- **Company Size:** 73% Small, 11% Medium

#### What Do G2 Reviewers Say About Jotform AI Agents?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** degli Agenti AI di Jotform, che semplifica notevolmente la creazione di sondaggi e l'automazione dei flussi di lavoro.
- Gli utenti apprezzano la **facile configurazione** degli Agenti AI di Jotform, consentendo un'integrazione senza problemi nelle operazioni aziendali quotidiane.
- Gli utenti apprezzano le **capacità di risparmio di tempo** degli agenti AI di Jotform, migliorando significativamente la loro produttività nella creazione di sondaggi.
- Gli utenti apprezzano l' **efficienza** degli agenti AI di Jotform, che semplificano la creazione di moduli e migliorano la produttività complessiva.
- Gli utenti apprezzano la **facilità di configurazione** degli Agenti AI di Jotform, permettendo una rapida integrazione nelle attività quotidiane.

##### Cons

- Gli utenti sperimentano **allucinazioni e incomprensioni** con gli agenti AI di Jotform, portando a confusione e frustrazione durante le interazioni.
- Gli utenti trovano le **capacità limitate dell'IA** impegnative, specialmente per personalizzare i flussi di lavoro e comprendere esigenze specifiche.
- Gli utenti trovano le **funzionalità limitate** degli Agenti AI di Jotform restrittive, ostacolando la flessibilità nei flussi di lavoro e nella gestione delle sessioni.
- Gli utenti trovano le **funzionalità AI inadeguate** degli Agenti AI di Jotform frustranti, poiché spesso allucinano e interpretano male le richieste.
- Gli utenti esprimono frustrazione per la **scarsa comprensione** degli agenti AI di Jotform, influenzando l'usabilità e il successo del progetto.

#### What Are Recent G2 Reviews of Jotform AI Agents?

**["Assistente AI veloce e senza codice che fornisce risposte contestuali"](https://www.g2.com/it/survey_responses/jotform-ai-agents-review-13188480)**

**Rating:** 5.0/5.0 stars

_— VELYON I._

[Read full review](https://www.g2.com/it/survey_responses/jotform-ai-agents-review-13188480)

**["Configurazione Facile e Integrazione Senza Soluzione di Continuità Che Ha Potenziato il Mio Flusso di Lavoro"](https://www.g2.com/it/survey_responses/jotform-ai-agents-review-13159490)**

**Rating:** 5.0/5.0 stars

_— Jimoh A._

[Read full review](https://www.g2.com/it/survey_responses/jotform-ai-agents-review-13159490)

### [CallRail](https://www.g2.com/it/products/callrail/reviews)

CallRail è la piattaforma di coinvolgimento dei lead che rende facile per le aziende attrarre più lead, convertire più clienti e ottimizzare il loro marketing. Servendo più di 220.000 aziende in tutto il mondo, le soluzioni basate sull'IA di CallRail aiutano le aziende ad attribuire ogni chiamata, messaggio, chat e modulo al loro percorso di marketing, a utilizzare le intuizioni dalle loro conversazioni per comprendere meglio i loro acquirenti e a eliminare le opportunità perse con l'IA che può gestire le interazioni con i lead 24/7.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,742

#### Who Is the Company Behind CallRail?

- **Venditore:** [CallRail](https://www.g2.com/it/sellers/callrail)
- **Sito web dell'azienda:** www.callrail.com
- **Anno di Fondazione:** 2011
- **Sede centrale:** Atlanta, GA
- **Twitter:** @CallRail  
6,067 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing e pubblicità, Immobiliare
- **Company Size:** 73% Small, 22% Medium

#### What Do G2 Reviewers Say About CallRail?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti apprezzano la **facilità d'uso** di CallRail, che semplifica la gestione delle chiamate e migliora l'efficienza del tracciamento.
- Gli utenti apprezzano la **facilità d'uso e le funzionalità di tracciamento efficaci** di CallRail, migliorando la gestione delle chiamate e la visibilità delle campagne.
- Gli utenti apprezzano le capacità di **tracciamento dettagliato delle chiamate** di CallRail, che forniscono chiari approfondimenti sulle campagne di marketing efficaci.
- Gli utenti amano le **capacità di tracciamento perspicaci** di CallRail, che consentono un'analisi chiara delle campagne e strategie di marketing migliorate.
- Gli utenti apprezzano l' **accuratezza dell'attribuzione** di CallRail, che collega efficacemente le chiamate a specifici sforzi di marketing per ottenere migliori approfondimenti.

##### Cons

- Gli utenti trovano la mancanza di **messaggistica di gruppo e registrazione delle chiamate in uscita** frustrante e limitante per le loro esigenze.
- Gli utenti riscontrano **problemi di integrazione** con CallRail, in particolare con connessioni a CRM di nicchia e software di gestione dei pazienti.
- Gli utenti trovano la **curva di apprendimento ripida** a causa della navigazione poco chiara e del supporto insufficiente per le funzionalità meno comuni.
- Gli utenti riscontrano **problemi di chiamata** con ritardi nei riflessi delle chiamate e un supporto clienti poco utile durante le sfide di integrazione.
- Gli utenti spesso affrontano **problemi con i numeri** , inclusi chiamate spam e preoccupazioni riguardo alla fatturazione basata sui minuti di chiamata.

#### What Are Recent G2 Reviews of CallRail?

**["Voice Assist è un punto di svolta: interfaccia utente pulita, integrazioni fluide, prestazioni solide"](https://www.g2.com/it/survey_responses/callrail-review-12646622)**

**Rating:** 4.5/5.0 stars

_— Manind G._

[Read full review](https://www.g2.com/it/survey_responses/callrail-review-12646622)

**["Tracciamento delle chiamate senza sforzo con approfondimenti AI, necessita di semplificazione dell'installazione"](https://www.g2.com/it/survey_responses/callrail-review-11188871)**

**Rating:** 4.5/5.0 stars

_— Kevin D._

[Read full review](https://www.g2.com/it/survey_responses/callrail-review-11188871)

#### What Are G2 Users Discussing About CallRail?

- [Sono nuovo di CallRail e non riesco a capire come integrarlo con le mie analisi di marketing. Qualche consiglio?](https://www.g2.com/it/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance)
- [A cosa serve CallRail?](https://www.g2.com/it/discussions/callrail-what-is-callrail-used-for)
- [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/it/discussions/how-do-i-temporarily-disable-chrome-remote-desktop)
- [Come faccio a cancellare CallRail?](https://www.g2.com/it/discussions/how-do-i-cancel-callrail) - 1 comment
- [Is CallRail free?](https://www.g2.com/it/discussions/is-callrail-free) - 2 comments

### [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews)

AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency. It handles screening, lead qualification, and intake while human receptionists stand by for escalations or complex requests. This hybrid model delivers AI efficiency with seamless human backup. AI Receptionist comes with custom call-handling playbooks that are tailored to adapt and align with your workflows. These playbooks ensure each interaction reflects your brand’s voice, values, and quality standards. Our integration ecosystem includes over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot — so call data flows directly into your CRM, scheduling software, and other tools. This unified setup centralizes operations and reporting across your business locations. The AI Receptionist dashboard provides real-time insights into call activity, with detailed summaries, recordings, and transcripts to help businesses monitor performance and make data-driven decisions. With pricing starting at $0/month, AI Receptionist offers growing businesses a powerful, cost-effective way to handle every call scenario with unmatched agility.

**Average Rating:** 4.7/5.0

**Total Reviews:** 21

#### Who Is the Company Behind Smith.ai AI Receptionist?

- **Seller:** [Smith.ai](https://www.g2.com/sellers/smith-ai)
- **Company Website:** smith.ai
- **Year Founded:** 2015
- **HQ Location:** Los Altos, California
- **Twitter:** @smithdotai  
1,011 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f366087bc5da3eb58c05d05587bb74a2267ad4ec1371a663dd97e51a0eefb2af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18531286%2F&secure%5Burl_type%5D=linkedin_company_website)  
339 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Company Size:** 90% Small, 10% Medium

#### What Are Recent G2 Reviews of Smith.ai AI Receptionist?

**["Efficient Call Screening and Seamless AI-to-Human Transitions"](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-12149993)**

**Rating:** 4.5/5.0 stars

_— Cenmar F._

[Read full review](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-12149993)

**["We Love Smith.ai"](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-11734422)**

**Rating:** 5.0/5.0 stars

_— Tawnee S._

[Read full review](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-11734422)

### [fonio](https://www.g2.com/products/fonio/reviews)

Fonio.ai provides AI-powered phone assistants for businesses of all sizes. Our AI helps companies handle incoming calls, qualify requests, book appointments, answer common questions, and route conversations efficiently. With natural-sounding voices and integrations with tools like CRM systems, calendars, and databases, fonio helps teams save time, reduce missed calls, and improve responsiveness. Fonio operates across multiple countries and is built with privacy and European data protection standards in mind.

**Average Rating:** 4.7/5.0

**Total Reviews:** 42

#### Who Is the Company Behind fonio?

- **Seller:** [fonio.ai](https://www.g2.com/sellers/fonio-ai)
- **Year Founded:** 2024
- **HQ Location:** Wien, AT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf63d502257dce9c02cede6129affe90e5509eb96993cd1359cf07cd6f75b5f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffonio-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Company Size:** 83% Small, 17% Medium

#### What Are Recent G2 Reviews of fonio?

**["Quickly set up, reliable notification – solid solution for sole proprietors"](https://www.g2.com/survey_responses/fonio-review-13092070)**

**Rating:** 5.0/5.0 stars

_— Heiko G._

[Read full review](https://www.g2.com/survey_responses/fonio-review-13092070)

**["A Smart Assistant for Specialist Food & Beverage Consulting"](https://www.g2.com/survey_responses/fonio-review-13029849)**

**Rating:** 5.0/5.0 stars

_— Clatu ._

[Read full review](https://www.g2.com/survey_responses/fonio-review-13029849)

### [Deepgram](https://www.g2.com/it/products/deepgram/reviews)

Piattaforma Enterprise Voice AI progettata per sviluppatori che creano prodotti orientati alla voce utilizzando API di riconoscimento vocale, sintesi vocale o conversione vocale. Oltre 200.000 sviluppatori costruiscono con i modelli fondamentali nativi per la voce di Deepgram, accessibili tramite API o software autogestito. Inizia a costruire con 200 dollari in crediti gratuiti! Oltre a ciò, gli sviluppatori possono: 🔊 Elaborare audio in streaming live o pre-registrato con una precisione superiore 🗣️ Convertire testo in voci AI dal suono naturale per casi d'uso aziendali con la sintesi vocale ⚡️ Creare facilmente agenti vocali con la nostra API unificata per agenti vocali 🌎 Trascrivere accuratamente audio in oltre 36 lingue ⚙️ Addestrare modelli personalizzati per casi d'uso unici 🔑 Accedere a una comprensione del linguaggio naturale profonda con un'API unificata 💻 Costruire in qualsiasi linguaggio di programmazione con i nostri SDK ✅ Distribuire on-premise o sul cloud gestito da DG 📈 Ottenere infrastruttura GPU scalabile per addestramento e inferenza

**Average Rating:** 4.6/5.0

**Total Reviews:** 468

#### Who Is the Company Behind Deepgram?

- **Venditore:** [Deepgram](https://www.g2.com/it/sellers/deepgram)
- **Sito web dell'azienda:** deepgram.com
- **Anno di Fondazione:** 2015
- **Sede centrale:** San Francisco, California
- **Twitter:** @DeepgramAI  
10,837 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a4f09519882843ef34c69f2628a3c6c1cc8fa6dbc3212cdb2bd60ad3ad50f36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepgram%2F&secure%5Burl_type%5D=linkedin_company_website)  
325 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, CEO
- **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi
- **Company Size:** 80% Small, 19% Medium

#### What Do G2 Reviewers Say About Deepgram?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti evidenziano l' **alta precisione** di Deepgram, apprezzando le sue capacità di trascrizione vocale rapide e affidabili.
- Gli utenti elogiano le **trascrizioni veloci e affidabili** di Deepgram, risparmiando significativamente tempo nei loro flussi di lavoro.
- Gli utenti apprezzano la **facilità d'uso** di Deepgram, grazie alla sua semplice API e al supporto linguistico esteso.
- Gli utenti elogiano la **eccellente precisione della trascrizione** di Deepgram, beneficiando costantemente delle sue efficienti capacità di elaborazione audio.
- Gli utenti elogiano Deepgram per la sua **trascrizione in tempo reale veloce e accurata** , migliorando varie applicazioni come l'analisi delle chiamate e la sottotitolazione.

##### Cons

- Gli utenti notano una **mancanza di supporto linguistico** in Deepgram, limitando l'usabilità e la versatilità per il pubblico globale.
- Gli utenti trovano **problematiche di prezzo** di Deepgram preoccupanti, soprattutto per grandi progetti e startup con budget limitati.
- Gli utenti trovano il **prezzo un po' alto** per i grandi progetti, rendendolo impegnativo per startup e studenti.
- Gli utenti riscontrano **problemi di inaccuratezza** con Deepgram, inclusi parole mancanti e supporto linguistico limitato che influenzano la qualità della trascrizione.
- Gli utenti notano il **supporto linguistico limitato** in Deepgram, anche se si stanno facendo miglioramenti per ampliare le opzioni.

#### What Are Recent G2 Reviews of Deepgram?

**["Il servizio di riconoscimento vocale più veloce che abbia mai usato!"](https://www.g2.com/it/survey_responses/deepgram-review-6632115)**

**Rating:** 5.0/5.0 stars

_— D Santhosh K._

[Read full review](https://www.g2.com/it/survey_responses/deepgram-review-6632115)

**["Ottimo rapporto qualità-prezzo STT/TTS con potenti funzionalità Nova 3 e facile integrazione"](https://www.g2.com/it/survey_responses/deepgram-review-13198079)**

**Rating:** 4.5/5.0 stars

_— Akshay M._

[Read full review](https://www.g2.com/it/survey_responses/deepgram-review-13198079)

#### What Are G2 Users Discussing About Deepgram?

- [A cosa serve Deepgram?](https://www.g2.com/it/discussions/what-is-deepgram-used-for) - 1 comment

### [Voiceflow](https://www.g2.com/products/voiceflow/reviews)

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 111

#### Who Is the Company Behind Voiceflow?

- **Seller:** [Voiceflow](https://www.g2.com/sellers/voiceflow)
- **Company Website:** www.voiceflow.com
- **Year Founded:** 2019
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6db6ec5d977c0cf9fcc6ee9854faa09be2b46d90abcf838a12cca293a9d20d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceflowhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 15% Medium

#### What Do G2 Reviewers Say About Voiceflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Voiceflow, facilitating intuitive design and seamless integration without coding.
- Users love the **user-friendly no-code building** of Voiceflow, making it easy to create and customize AI agents.
- Users praise the **easy integrations** of Voiceflow, allowing seamless connections with apps and enhancing overall functionality.
- Users praise **Voiceflow's intuitive interface and powerful integration capabilities** , making AI bot creation seamless and efficient.
- Users love the **easy integration features** of Voiceflow, making connections and customizations simple and intuitive.

##### Cons

- Users find the **limited features** of Voiceflow restrictive, noting difficulties with integration and setup guidance.
- Users find **integration issues** with Voiceflow, requiring more accessible guidance and improved connection processes for a smoother experience.
- Users find the **missing features** in Voiceflow's dashboard limiting, affecting both functionality and user experience.
- Users face **usage limitations** due to restricted integrations, hosting options, and reliance on built-in AI credits.
- Users suggest that **improvements in onboarding and debugging** would enhance their experience with Voiceflow significantly.

#### What Are Recent G2 Reviews of Voiceflow?

**["Effortless Agent Building with Fair Pricing"](https://www.g2.com/survey_responses/voiceflow-review-12966733)**

**Rating:** 5.0/5.0 stars

_— Jack M._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-12966733)

**["Intuitive Visual Designer That Speeds Up Conversational AI Development"](https://www.g2.com/survey_responses/voiceflow-review-13122005)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-13122005)

#### What Are G2 Users Discussing About Voiceflow?

- [What is Voiceflow used for?](https://www.g2.com/discussions/what-is-voiceflow-used-for) - 1 comment, 1 upvote

### [Kore.AI](https://www.g2.com/it/products/kore-ai/reviews)

Kore.ai, un leader globale nell'AI per le imprese, aiuta le organizzazioni a trasformare l'esperienza del cliente e la produttività sul posto di lavoro attraverso un'AI governata e sicura costruita per scalare. La piattaforma Kore.ai Agent, nativa dell'AI, e le soluzioni agentiche predefinite permettono alle imprese di progettare, distribuire e governare sistemi multi-agente nei servizi clienti, nella produttività sul posto di lavoro e nei casi d'uso industriali. Il suo linguaggio Agent Blueprint Language (ABL) aiuta i team a costruire e orchestrare agenti, mentre Arch AI e l'architettura a doppio cervello di Kore.ai mantengono gli agenti accurati e verificabili su larga scala. Costruita su una base aperta e agnostica rispetto ai modelli, la piattaforma permette alle imprese di scegliere i loro modelli di AI, cloud e sistemi aziendali — senza vincoli. Affidato da oltre 500 organizzazioni Global 2000, Kore.ai possiede un ampio portafoglio di brevetti AI ed è riconosciuto come leader da Gartner, Forrester e altri. Con sede nella Silicon Valley, Kore.ai serve clienti in tutto il mondo attraverso una rete globale di uffici e partner. Scopri di più su www.kore.ai.

**Average Rating:** 4.6/5.0

**Total Reviews:** 400

#### Who Is the Company Behind Kore.AI?

- **Venditore:** [Kore.ai](https://www.g2.com/it/sellers/kore-ai-87d44a58-d726-4ac9-9dc4-290730d220bc)
- **Sito web dell'azienda:** kore.ai
- **Anno di Fondazione:** 2013
- **Sede centrale:** Orlando, FL
- **Twitter:** @koredotai  
5,659 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49ee154fdf979f32c6710d47feaa216b6ddabff52d4fdfd36940b452c07f5750&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3602865%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,275 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Associate
- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 41% Large, 30% Small

#### What Do G2 Reviewers Say About Kore.AI?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti trovano l' **facilità d'uso** in Kore.ai innegabile, con configurazioni senza sforzo e integrazioni di terze parti senza soluzione di continuità.
- Gli utenti ammirano la **UI intuitiva e la configurazione senza sforzo** , rendendo lo sviluppo di bot semplice e piacevole.
- Gli utenti apprezzano la **semplicità e facilità d'uso** di Kore.AI per creare chatbot in modo efficace ed efficiente.
- Gli utenti apprezzano le **integrazioni senza sforzo** di Kore.AI, migliorando la loro esperienza con una connettività API di terze parti senza interruzioni.
- Gli utenti apprezzano le **integrazioni senza soluzione di continuità** in Kore.AI, rendendo facile connettersi con vari sistemi senza sforzo.

##### Cons

- Gli utenti trovano la **curva di apprendimento ripida** , in particolare per coloro che cercano semplicità e facilità d'uso in Kore.AI.
- Gli utenti sperimentano **limitazioni d'uso** in Kore.AI, lottando con l'interazione dei dati e i vincoli di test in batch.
- Gli utenti sperimentano **prestazioni lente** con Kore.AI, inclusi ritardi, problemi di caricamento e problemi del server che ostacolano l'usabilità.
- Gli utenti sperimentano **tempi di caricamento lenti** con le applicazioni Kore.ai, causando frustrazione durante gli aggiornamenti e sfide di usabilità.
- Gli utenti sperimentano frequenti **bug del software** che portano a malfunzionamenti e problemi di prestazioni sulla piattaforma Kore.AI.

#### What Are Recent G2 Reviews of Kore.AI?

**["Piattaforma Intuitiva e Facile da Usare per Creare Assistenti Virtuali Scalabili"](https://www.g2.com/it/survey_responses/kore-ai-review-13171381)**

**Rating:** 4.5/5.0 stars

_— Emmanuel L._

[Read full review](https://www.g2.com/it/survey_responses/kore-ai-review-13171381)

**["Piattaforma di intelligenza artificiale conversazionale completa con grande flessibilità"](https://www.g2.com/it/survey_responses/kore-ai-review-11531124)**

**Rating:** 4.5/5.0 stars

_— Uppala A._

[Read full review](https://www.g2.com/it/survey_responses/kore-ai-review-11531124)

### [Retell AI](https://www.g2.com/it/products/retell-ai/reviews)

Retell AI è una potente piattaforma di intelligenza artificiale conversazionale progettata per automatizzare le interazioni vocali, SMS e chat con prestazioni naturali e simili a quelle umane. Costruita sulla base della tua scelta di modelli di linguaggio di grandi dimensioni (LLM), Retell consente ai team di creare agenti AI in tempo reale che gestiscono chiamate, attivano flussi di lavoro di messaggistica e si integrano perfettamente nei tuoi sistemi esistenti, il tutto senza scrivere codice. Al suo centro, Retell offre un'automazione degli agenti vocali che sembra indistinguibile dal parlare con una persona reale. Le chiamate sono gestite da agenti nativi LLM che rispondono entro 600 millisecondi, supportano la logica multi-turno e operano in oltre 31 lingue con qualità del parlato nativa. Puoi costruire e gestire i tuoi flussi di agenti utilizzando un intuitivo costruttore drag-and-drop che supporta alberi IVR, trasferimenti dinamici, webhook in tempo reale e integrazione CRM. Che tu stia programmando appuntamenti, rispondendo a domande frequenti o qualificando lead, questi agenti sono veloci, affidabili e pronti per la produzione. Oltre alla voce, Retell abilita anche l'automazione di SMS e chat. Gli agenti possono inviare messaggi contestuali durante o dopo le telefonate, o operare come bot di testo/chat autonomi. Puoi utilizzare numeri Twilio o portare i tuoi per campagne in uscita, consentendo un coinvolgimento flessibile e multicanale. Per garantire qualità e approfondimenti, Retell offre strumenti di test e QA integrati. Puoi simulare conversazioni, testare A/B i flussi di chiamata e monitorare i dati delle chiamate in diretta tramite dashboard dettagliati. Traccia CSAT, latenza, sentiment e risultati delle conversazioni, tutto in un unico posto. Gli agenti vocali possono essere distribuiti tramite Twilio, SIP, ID chiamante brandizzato o incorporati utilizzando gli SDK web di Retell. A differenza dei sistemi IVR legacy o scriptati, Retell è costruito da zero per essere nativo AI e completamente personalizzabile. Che tu sia nel settore sanitario, logistico, fintech o supporto clienti, la piattaforma di Retell ti consente di scalare conversazioni personalizzate attraverso i canali, aumentando la soddisfazione del cliente e riducendo i costi operativi.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2,612

#### Who Is the Company Behind Retell AI?

- **Venditore:** [Retell AI](https://www.g2.com/it/sellers/retell-ai)
- **Sito web dell'azienda:** www.retellai.com
- **Anno di Fondazione:** 2023
- **Sede centrale:** Palo Alto, US
- **Twitter:** @retellai  
3,181 follower su Twitter
- **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website)  
121 dipendenti su LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer
- **Company Size:** 3% Small, 0% Medium

#### What Do G2 Reviewers Say About Retell AI?

_AI-generated summary from verified user reviews_

##### Pros

- Gli utenti trovano che la **facilità d'uso** di Retell AI migliori il loro flusso di lavoro con semplici prompt e integrazione.
- Gli utenti apprezzano la **facilità d'uso e la funzionalità fluida** di Retell AI, rendendolo accessibile a tutti.
- Gli utenti apprezzano l' **interfaccia semplice** di Retell AI, trovandola veloce e facile da imparare e usare.
- Gli utenti evidenziano la **facilità delle integrazioni** , apprezzando quanto intuitivamente possano connettersi con servizi di terze parti.
- Gli utenti apprezzano la **UI semplice e pulita** di Retell AI, rendendo facile per chiunque creare agenti vocali.

##### Cons

- Gli utenti sentono la necessità di **funzionalità mancanti** come voci diverse, integrazioni native con CRM e più opzioni di trunking SIP.
- Gli utenti ritengono che Retell AI sia **costoso** rispetto alle alternative, in particolare sentono che il costo per i test sia eccessivo.
- Gli utenti trovano la **ripida curva di apprendimento** impegnativa, anche se è disponibile supporto per facilitare il processo.
- Gli utenti trovano che le **funzionalità limitate** di Retell AI ostacolino la funzionalità, rendendo necessario il ricorso a strumenti aggiuntivi per i test.
- Gli utenti sperimentano una **scarsa comprensione** dei tipi di conversazione, portando a interazioni disallineate e a un aumento degli sforzi di regolazione manuale.

#### What Are Recent G2 Reviews of Retell AI?

**["Gestione delle Proprietà Semplificata!"](https://www.g2.com/it/survey_responses/retell-ai-review-13024552)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/it/survey_responses/retell-ai-review-13024552)

**["Esperienza utente raffinata per la creazione di agenti di chiamata AI autonomi con integrazioni Twilio e Telnyx"](https://www.g2.com/it/survey_responses/retell-ai-review-12722058)**

**Rating:** 5.0/5.0 stars

_— Rishav K._

[Read full review](https://www.g2.com/it/survey_responses/retell-ai-review-12722058)

### [NextPhone - AI Answering Service](https://www.g2.com/products/nextphone-ai-answering-service/reviews)

NextPhone is an AI-powered answering service built for small and mid-sized businesses that depend on inbound phone calls for revenue. Developed by Pure Labs Inc., NextPhone uses advanced voice AI technology to answer business calls 24/7, qualify leads in real time, collect intake information, and book appointments directly into the business owner's calendar — all without any human intervention. NextPhone is designed to solve a critical problem for service-based businesses: missed calls. Studies show that small businesses miss 40-60% of their inbound calls, especially during busy hours, after-hours, and weekends. Each missed call is a potential lost customer. Traditional answering services address this but typically charge $500-2,000 per month with per-minute billing, while hiring a full-time receptionist costs $3,000-5,000 per month. NextPhone offers a flat-rate alternative at $199 per month with unlimited calls and no per-minute fees. The platform works by forwarding an existing business phone number to NextPhone, or businesses can provision a new local number from any area code. Once configured, the AI receptionist answers every call in one ring, greets callers professionally, and handles conversations using knowledge trained from the business's own website content. This means the AI understands the company's services, pricing, service areas, and booking policies without manual programming. Key features include real-time calendar integration for instant appointment booking, CRM synchronization with platforms like HubSpot, Salesforce, ServiceTitan, and Housecall Pro, call recording and transcription, voicemail-to-text conversion, automated SMS follow-up messages, intelligent spam filtering, and instant call transfers to team members for complex inquiries. NextPhone integrates with over 100 business tools through native integrations and Zapier connectivity. NextPhone supports more than 20 languages including English, Spanish, French, Mandarin, Arabic, and Portuguese, making it suitable for businesses serving diverse communities. The system can handle up to 20 simultaneous calls, eliminating busy signals during peak hours. The platform is purpose-built for service industries including HVAC, plumbing, electrical, legal services, dental practices, property management, landscaping, and general contracting. These businesses typically generate the majority of their revenue through phone-based customer acquisition and appointment scheduling. Setup takes approximately five minutes with no technical expertise required. Businesses can be fully operational within one to two business days. NextPhone offers a 7-day free trial with no credit card required, and all plans include month-to-month billing with no long-term contracts or setup fees.

**Average Rating:** 5.0/5.0

**Total Reviews:** 20

#### Who Is the Company Behind NextPhone - AI Answering Service?

- **Seller:** [Pure Labs Inc.](https://www.g2.com/sellers/pure-labs-inc)
- **Year Founded:** 2024
- **HQ Location:** San Francisco, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dea6880af0b0a13b9bf4217705177ba47f075e1f083f7759a6797be48b6d0ae9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetnextphone%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 95% Small, 5% Medium

#### What Are Recent G2 Reviews of NextPhone - AI Answering Service?

**["NextPhone Keeps Us Available 24/7 with Smooth AI Call Handling"](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13167347)**

**Rating:** 5.0/5.0 stars

_— Tri P._

[Read full review](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13167347)

**["Clear, Professional AI Calls That Keep Us Organized and Stress-Free"](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13164092)**

**Rating:** 5.0/5.0 stars

_— Steph D._

[Read full review](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13164092)

### [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,361

#### Who Is the Company Behind JustCall?

- **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs)
- **Company Website:** www.saaslabs.co
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About JustCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication.
- Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization.
- Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly.
- Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution.
- Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface.

##### Cons

- Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively.
- Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling.
- Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet.
- Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall.
- Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections.

#### What Are Recent G2 Reviews of JustCall?

**["Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"](https://www.g2.com/survey_responses/justcall-review-12953018)**

**Rating:** 5.0/5.0 stars

_— Richard L._

[Read full review](https://www.g2.com/survey_responses/justcall-review-12953018)

**["Integration with HubSpot Enhances Call Management"](https://www.g2.com/survey_responses/justcall-review-13141009)**

**Rating:** 4.0/5.0 stars

_— Paul W._

[Read full review](https://www.g2.com/survey_responses/justcall-review-13141009)

### [800.com](https://www.g2.com/products/800-com/reviews)

Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly. Combined with a professional phone number, intuitive call routing, and built-in call tracking, you can stop guessing where your leads are coming from and start focusing on what works. Even if you're new to call tracking, 800.com makes it easy to assign unique phone numbers to your campaigns (website, ads, social, print), track results in real time, and route calls to the right person or team — all from one simple dashboard. AI features include: – 800 AI Agents that answer, handle, and qualify calls 24/7 – Call summaries, call scoring, and recommended next steps via 800 Intelligence – Data enrichment through Enhanced Caller ID — name, email, and address the moment the phone rings – Call transcription and sentiment analysis for deeper insight into customer interactions For agencies and advanced users, 800.com supports powerful tools like: – Dynamic Number Insertion (DNI) to track exact sources of inbound calls – Integrations with GA4, Google Ads, Meta, and Microsoft Ads – Client-level account management with white-labeled dashboards for a consistent brand experience across every account Built for SMBs but scalable for agencies, 800.com also includes: – Call forwarding, voicemail, and customizable IVR – Call recording and transcription with playback for training or QA – In-depth call analytics and reporting – SMS campaigns for direct customer engagement – Mobile app so your business line goes everywhere you go Looking for advanced call forwarding and routing with custom greetings and an auto-attendant? We have that too. Whether you're just starting out or scaling fast, 800.com helps you look more professional, stay responsive, and make better marketing decisions — with AI agents doing the heavy lifting, without the complexity of traditional phone systems.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,012

#### Who Is the Company Behind 800.com?

- **Seller:** [800.com](https://www.g2.com/sellers/800-com)
- **Company Website:** www.800.com
- **Year Founded:** 2008
- **HQ Location:** Sarasota, Florida
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c5dcb337cac60c6246cd6a0d1177b272a21bcbd0851a2eed62c0a84f396dc95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F800-com&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Construction, Retail
- **Company Size:** 79% Small, 12% Medium

#### What Do G2 Reviewers Say About 800.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of 800.com, appreciating its quick setup and seamless call management.
- Users find the **easy setup** of 800.com intuitive and hassle-free, enhancing overall telecommunications efficiency.
- Users appreciate the **dedicated customer support** of 800.com, emphasizing its helpfulness and reliability during the setup process.
- Users value the **effective number management** of 800.com, enabling easy call forwarding and cost savings on phone services.
- Users appreciate the **easy setup and reliable functionality** of 800.com, leading to high satisfaction and efficiency.

##### Cons

- Users feel that **800.com is quite expensive** compared to competitors, affecting affordability for additional features.
- Users find the **learning curve challenging** , as the platform can be difficult to navigate for beginners.
- Users find the **limited features** of 800.com restrict customization and integration, affecting overall app usability.
- Users find the **limited number management features** on the app frustrating compared to the website, impacting usability.
- Users report encountering **call connectivity issues** with 800.com, affecting text messaging and voicemail accessibility.

#### What Are Recent G2 Reviews of 800.com?

**["Perfect for Small Businesses and Remote Teams"](https://www.g2.com/survey_responses/800-com-review-13060426)**

**Rating:** 5.0/5.0 stars

_— Luis H._

[Read full review](https://www.g2.com/survey_responses/800-com-review-13060426)

**["Helpful Payment Reminders and Truly Caring Customer Support"](https://www.g2.com/survey_responses/800-com-review-13177957)**

**Rating:** 5.0/5.0 stars

_— Katrina T._

[Read full review](https://www.g2.com/survey_responses/800-com-review-13177957)

#### What Are G2 Users Discussing About 800.com?

- [What is 800.com used for?](https://www.g2.com/discussions/what-is-800-com-used-for) - 1 comment

### [Thoughtly](https://www.g2.com/products/thoughtly/reviews)

Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs. Unlike traditional dialers or static drip campaigns, Thoughtly’s AI agents provide fully conversational outreach. They combine the scalability of automation with the effectiveness of live representatives, ensuring that every lead is followed up instantly and no opportunity is missed. This makes Thoughtly a powerful solution for industries where timely engagement is critical, including education, healthcare, insurance, financial services, consumer legal, and automotive. Companies in these sectors use Thoughtly to manage high lead volumes, re-engage pipeline, and deliver 24/7 coverage without increasing headcount. Thoughtly is designed for enterprise-grade reliability and compliance. The platform is SOC 2 Type II and HIPAA certified, making it suitable for organizations that handle sensitive data and require robust security. It is built to scale from 10,000 leads per month to hundreds of thousands, with seamless integrations, high uptime, and dependable performance across diverse workflows. Key features include human-like voice interactions that sound natural and engaging, automation of repetitive tasks like lead qualification and scheduling, and intelligent handoff to live agents. By combining these capabilities, Thoughtly enables businesses to streamline sales operations, reduce costs, and improve customer experiences. In today’s competitive marketplace, Thoughtly helps businesses convert more leads, close more deals, and maximize revenue opportunities—powered by AI voice agents that sound human, work tirelessly, and never miss a call.

**Average Rating:** 4.6/5.0

**Total Reviews:** 41

#### Who Is the Company Behind Thoughtly?

- **Seller:** [Thoughtly](https://www.g2.com/sellers/thoughtly)
- **Company Website:** thoughtly.com
- **Year Founded:** 2023
- **HQ Location:** New York City, US
- **Twitter:** @thoughtlyai  
972 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=980abc1e71b20af359c78e3b17bb832a5bb9a394bf08d69f61333362b2cb7742&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthoughtly-ai&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 114% Small, 2% Medium

#### What Do G2 Reviewers Say About Thoughtly?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Thoughtly, finding it clean and effortless for seamless communication.
- Users highlight the **efficiency improvements** of Thoughtly, streamlining workflows and saving valuable time for teams.
- Users commend the **AI integration** of Thoughtly for streamlining outreach and enhancing customer engagement effortlessly.
- Users value the **excellent customer support** from Thoughtly, enhancing efficiency and streamlining the outreach process.
- Users praise the **intuitive and clean interface** of Thoughtly, enhancing navigation and ease of use for all skill levels.

##### Cons

- Users find the **learning curve challenging** , requiring significant time and support to effectively use Thoughtly.
- Users find the **complexity of configurations** in Thoughtly challenging, especially for those without a tech background.
- Users express a need for **missing features** , particularly in report exporting options and customer support.
- Users find **difficult learning** with Thoughtly, requiring extensive reliance on support and tutorials for advanced workflows.
- Users find the **difficult setup** of Thoughtly requires extensive planning and can be confusing without technical knowledge.

#### What Are Recent G2 Reviews of Thoughtly?

**["Versatile AI Calling with Excellent Support"](https://www.g2.com/survey_responses/thoughtly-review-12193326)**

**Rating:** 4.5/5.0 stars

_— Ananthu S._

[Read full review](https://www.g2.com/survey_responses/thoughtly-review-12193326)

**["Cutting-edge and Easy to use!"](https://www.g2.com/survey_responses/thoughtly-review-10658121)**

**Rating:** 5.0/5.0 stars

_— Shade O._

[Read full review](https://www.g2.com/survey_responses/thoughtly-review-10658121)

### [Pyto](https://www.g2.com/products/pyto/reviews)

Pyto is a Voice AI platform built for phone-first B2B sales teams selling to small and medium-sized businesses (SMBs). It transforms every inbound inquiry into a live phone conversation, ensuring high-intent leads are engaged immediately. Using AI-powered voice agents, Pyto qualifies leads based on predefined criteria, handles common questions and objections, and automatically schedules meetings directly on sales reps’ calendars. Designed for mid-size to enterprise GTM teams running high-volume SMB sales motions, Pyto helps generate inbound and outbound pipeline without increasing SDR headcount. The platform integrates seamlessly into existing sales workflows while maintaining full control over qualification, routing, and messaging. Built for Conversion, Not Just Call Handling Pyto runs on a custom, outbound-first voice infrastructure built specifically for conversion, not just call automation. Its proprietary stack is optimized for large-scale phone campaigns, ensuring strong deliverability, high call quality, intelligent routing, and structured qualification at scale. Teams use Pyto to power both instant inbound follow-up and structured outbound SDR campaigns targeting SMBs. Dedicated Conversion Engineering Every customer is supported by a dedicated Conversion Engineering team that continuously tests and optimizes scripts, targeting, objection handling, and routing logic to improve performance over time. Pyto doesn’t just automate conversations, it systematically increases conversion across the lead-to-meeting funnel. Revenue Impact Teams using Pyto have: - Generated significant additional pipeline from inbound intent - Increased lead-to-SQL conversion rates - Booked more qualified meetings without adding SDR headcount - Reduced speed-to-lead from hours to seconds By combining instant engagement with structured qualification, Pyto ensures cleaner handoffs to sales reps and reduces lost opportunities. Key Capabilities - Instant callbacks for demo requests, contact forms, missed calls, and other inbound sources - AI-powered qualification and seamless AI-to-human handoff - Automatic calendar scheduling - Analytics on buyer intent, objections, and outcomes to refine messaging and prioritization As lead volume grows or outbound campaigns scale, Pyto adapts without added operational complexity, providing a predictable, phone-driven pipeline engine for modern SMB sales teams.

**Average Rating:** 4.7/5.0

**Total Reviews:** 22

#### Who Is the Company Behind Pyto?

- **Seller:** [Pyto](https://www.g2.com/sellers/pyto)
- **Company Website:** pyto.com
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9b04052e50b0bc5d6c22aeb06c0c92cc60f2e0c652fde0d93ff92bbe9d4bf1f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwithpyto%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 50% Small, 36% Medium

#### What Do G2 Reviewers Say About Pyto?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Pyto for its **effective lead generation** , enhancing engagement and streamlining outreach to boost conversion rates.
- Users value the **quick engagement** of Pyto with leads, enhancing momentum and allowing focus on high-value conversations.
- Users appreciate the **automation capabilities** of Pyto, enabling efficient lead engagement and higher conversion rates.
- Users appreciate the **time efficiency** of Pyto, enabling faster deal closures and more focus on high-value interactions.
- Users appreciate the **ease of use** of Pyto, streamlining workflows and enhancing engagement with leads effectively.

##### Cons

- Users find the **complex setup** process requires time and effort, but it leads to smooth operation later.
- Users find the **difficult setup** process requires significant effort, but support makes it manageable for effective results.
- Users find there is a bit of a **learning curve** to fully customize Pyto for optimal results.
- Users find that Pyto can feel **robotic at times** and needs effort for proper fine-tuning.
- Users find Pyto to have a **difficult usage** due to its robotic feel and the need for fine-tuning.

#### What Are Recent G2 Reviews of Pyto?

**["Strong Impact on Inbound Speed and Pipeline Quality"](https://www.g2.com/survey_responses/pyto-review-12372680)**

**Rating:** 4.5/5.0 stars

_— Geoffroy d._

[Read full review](https://www.g2.com/survey_responses/pyto-review-12372680)

**["Pyto Supercharges Lead Qualification with Stellar Support"](https://www.g2.com/survey_responses/pyto-review-12100315)**

**Rating:** 5.0/5.0 stars

_— Regina S._

[Read full review](https://www.g2.com/survey_responses/pyto-review-12100315)

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