# Best AI Voice Assistants for Small Business

## How Many AI Voice Assistants Products Does G2 Track?

**Total Products under this Category:** 569

### Category Stats (Aug 2026)

- **Average Rating:** 4.74/5 (↑0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Loman (+28.57%) - Among all products in this category, Loman recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank AI Voice Assistants Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 27,500+ Authentic Reviews
- 569+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Voice Assistants
 ![G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-voice-assistants/grids.png?focus%5B%5D=1319598&focus%5B%5D=1386425&focus%5B%5D=1437428&focus%5B%5D=1462546&focus%5B%5D=3326&focus%5B%5D=1834893&focus%5B%5D=77169&focus%5B%5D=20816)

Highlighted products: ElevenLabs, Synthflow, Jotform AI Agents, Smith.ai AI Receptionist, CallRail, fonio, Deepgram, and Kore.AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=elevenlabsio&focus%5B%5D=synthflow&focus%5B%5D=jotform-ai-agents&focus%5B%5D=smith-ai-ai-receptionist&focus%5B%5D=callrail&focus%5B%5D=fonio&focus%5B%5D=deepgram&focus%5B%5D=kore-ai&segment=small-business)

**Sponsored**

### Thera

Thera is a comprehensive payroll and compliance solution designed to assist businesses in managing their global workforce, whether they employ full-time staff or contractors on the United States or abroad. This platform streamlines the complexities associated with payroll processing, benefits administration, and compliance management, allowing organizations to focus on their core operations and growth strategies. Targeted primarily at businesses with international teams, Thera caters to a diverse audience that includes small startups, mid-sized companies, and large enterprises looking to expand their reach. The platform is particularly beneficial for organizations that engage contractors or remote employees across different countries, as it simplifies the intricacies of international payroll and compliance regulations. By providing a user-friendly interface and robust features, Thera enhances the overall experience for both employers and their global workforce. Key features of Thera include instant payment processing for contractors, competitive exchange rates, and multiple payment methods. This flexibility ensures that contractors receive their payments quickly and efficiently, which can significantly improve their satisfaction and engagement. Additionally, Thera's compliance tools help businesses navigate the often complex legal landscape of international employment, reducing the risk of costly penalties and ensuring adherence to local labor laws. The platform also offers dedicated support to its users, which is essential for businesses operating in multiple jurisdictions. With competitive pricing structures, Thera enables companies to manage their payroll and compliance needs without compromising on quality or service. By empowering organizations to hire, manage, and pay their global teams with confidence, Thera stands out as a valuable resource for businesses aiming to thrive in an increasingly interconnected world.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010753&secure%5Bchosen_at%5D=2026-08-02T11%3A46%3A50Z&secure%5Bdisplayable_resource_id%5D=1972&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1337629&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1337629&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants%2Fsmall-business&secure%5Btoken%5D=7bf07176e9264938c199c9101ab00efa9fc2a535fc72bb6832d5767d9444d12e&secure%5Burl%5D=https%3A%2F%2Fwww.getthera.com%2Fbook-a-demo%3Futm_source%3DG2%26utm_medium%3DCPC%26utm_campaign%3DG2%2B-%2BBook%2Ba%2BDemo%26utm_id%3DG2&secure%5Burl_type%5D=custom_url)

### [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)

ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creative and Agents—ElevenLabs combines state-of-the-art speech, sound, image, and video technologies to make digital expression instant, human, and scalable. The Creative Platform provides everything teams need to generate, transform, and produce media at studio quality. It includes Voice v3 (the most expressive text-to-speech model on the market), Scribe v2 for industry-leading speech-to-text, Voice Design and Voice Cloning for personalized character creation, Voice Isolator and Voice Changer for transformation, and Realtime Speech-to-Text for dynamic use cases. Users can also generate AI Sound Effects (SFX), AI Music, and create visuals through Image and Video generation. Production tools like Studio, Dubbing, Voice Library, and Productions enable full-scale localization and content workflows—all in one seamless environment. The Agents Platform extends ElevenLabs’ technology into real-time interaction. It allows developers and enterprises to deploy voice-native AI agents that can reason, converse, and complete tasks. Through built-in Workflows, agents can act on context, access information, and deliver personalized customer experiences across sales, support, and education—all powered by ElevenLabs’ expressive voice technology. Enterprises integrate via SOC 2-compliant APIs, SDKs, and on-prem deployments to build secure, scalable, and multilingual solutions. Ethical guardrails such as Speech Classifier, watermarking, and granular voice usage controls ensure trust and transparency across every product. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication—empowering the world to create, converse, and connect in any language, medium, or voice.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,154

#### Who Is the Company Behind ElevenLabs?

- **Seller:** [Eleven Labs](https://www.g2.com/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20)
- **Company Website:** elevenlabs.io
- **Year Founded:** 2022
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9fc0487e027832faf829a9c6fd9526ef0b719df1cf0fa0e9fa27288cd19dca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felevenlabsio%2F&secure%5Burl_type%5D=linkedin_company_website)  
957 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Entertainment
- **Company Size:** 72% Small, 7% Medium

#### What Do G2 Reviewers Say About ElevenLabs?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ElevenLabs, finding it straightforward and enjoyable for various tasks.
- Users value the **impressive voice quality** of ElevenLabs, which enhances realism and reduces stress in content creation.
- Users admire the **speed and reliability** of ElevenLabs, enhancing efficiency in voiceovers and content creation.
- Users appreciate the **impressive voice quality and variety** of ElevenLabs, making it easy to create seamless voice agents.
- Users appreciate the **easy setup** of ElevenLabs, allowing for a smooth and hassle-free integration into their workflows.

##### Cons

- Users find the **pricing structure expensive** , especially with credits depleting quickly and no rollover for unused ones.
- Users note that directing AI voice talent is **harder than advertised** , with usability issues affecting overall experience.
- Users express concerns about **pricing issues** , citing limited credits and a 'use it or lose it' policy as frustrating.
- Users note the **missing features** like custom datasets and flexible pricing, impacting usability and budget management.
- Users face notable **pronunciation issues** , especially with roman numerals and acronyms, impacting the overall experience.

#### What Are Recent G2 Reviews of ElevenLabs?

**["Incredible Text-to-Voiceover: Fast, Affordable, and Intuitive"](https://www.g2.com/survey_responses/elevenlabs-review-13061015)**

**Rating:** 4.5/5.0 stars

_— Curran M._

[Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13061015)

**["ElevenLabs Delivers Super-Realistic Audio & Video with a Clean, Easy UI"](https://www.g2.com/survey_responses/elevenlabs-review-13054760)**

**Rating:** 5.0/5.0 stars

_— Milan S._

[Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13054760)

### [Synthflow](https://www.g2.com/products/synthflow/reviews)

Synthflow provides enterprise-ready voice AI agents that automate inbound and outbound phone calls. Businesses use Synthflow to handle appointment scheduling, lead qualification, customer support, and call routing through natural, conversational voice technology. With a no-code builder, 200+ integrations, and deployment in under 3 weeks, Synthflow makes it easy for teams to scale automation without engineering effort. AI agents operate with sub-500ms latency in 30+ languages and meet global compliance standards (SOC 2, HIPAA, GDPR). Organizations across healthcare, real estate, insurance, and e-commerce use Synthflow to improve customer experience, reduce manual workload, and ensure calls are answered 24/7.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,010

#### Who Is the Company Behind Synthflow?

- **Seller:** [AgentFlow AI GmbH](https://www.g2.com/sellers/agentflow-ai-gmbh)
- **Company Website:** synthflow.ai
- **Year Founded:** 2023
- **HQ Location:** Berlin, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb852c55cbf4a43f7e263230995f6304b6d2c7bdcdeaaa546d2842c9556deb9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthflowai%2F&secure%5Burl_type%5D=linkedin_company_website)  
70 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 92% Small, 7% Medium

#### What Do G2 Reviewers Say About Synthflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Synthflow, finding it intuitive for quick deployment and integration.
- Users find the **easy setup** of Synthflow intuitive, making it quick to start and powerfully effective.
- Users love the **easy integrations** with platforms like Make.com and Zapier, enhancing overall functionality and user experience.
- Users value the **easy integrations** with platforms like Make.com and Zapier, enhancing their overall experience.
- Users love the **easy setup** of Synthflow, appreciating its intuitive design for quick deployment and integration.

##### Cons

- Users find the **pricing steep** for Synthflow, with no suitable middle option between plans.
- Users find the **cost limitations** of Synthflow restrictive, impacting their ability to fully evaluate the service.
- Users find the **steep learning curve** of Synthflow challenging, particularly due to frequent UI changes and navigation difficulties.
- Users are frustrated by the **missing features** in Synthflow, impacting usability and increasing the learning curve.
- Users find the **limited customization options** challenging for beginners and complex workflows, hindering their experience.

#### What Are Recent G2 Reviews of Synthflow?

**["Clean, Intuitive UI That Streamlined Our Workflows Fast"](https://www.g2.com/survey_responses/synthflow-review-12621357)**

**Rating:** 5.0/5.0 stars

_— Usman J._

[Read full review](https://www.g2.com/survey_responses/synthflow-review-12621357)

**["Effortless AI Voice Agents for Scalable Phone-Based Customer Interactions"](https://www.g2.com/survey_responses/synthflow-review-12204291)**

**Rating:** 5.0/5.0 stars

_— Jose Manuel G._

[Read full review](https://www.g2.com/survey_responses/synthflow-review-12204291)

### [Jotform AI Agents](https://www.g2.com/de/products/jotform-ai-agents/reviews)

Jotform AI Agents sind automatisierte Echtzeit-Assistenten, die darauf ausgelegt sind, Ihren Nutzern zu jeder Tages- und Nachtzeit zu helfen. AI Agents sind die Zukunft des Kundenservice. Trainieren und passen Sie Ihren eigenen persönlichen AI Agent an, um die Benutzerbindung zu verbessern, die Reaktionszeiten zu verkürzen und die Support-Operationen zu optimieren. Mit dem intuitiven, codefreien AI-Builder von Jotform können Sie ganz einfach Ihren eigenen AI Agent trainieren und anpassen, um die Stimme Ihrer Marke, Support-Workflows und die genauen Informationen, die Ihre Nutzer benötigen, widerzuspiegeln. Geben Sie einfach wichtige Details, Dokumente, FAQs oder Formulardaten an, und Ihr AI Agent lernt aus diesem Kontext, um genaue, personalisierte Interaktionen zu liefern. Dieses Maß an Anpassung hilft Teams, die Reaktionszeiten zu verbessern, die Benutzerzufriedenheit zu steigern und die Support-Operationen in jeder Phase der Customer Journey zu optimieren. Einer der größten Vorteile der Plattform ist ihre umfangreiche Bibliothek mit über 7.000 anpassbaren AI Agent-Vorlagen. Diese vorgefertigten Vorlagen bieten einen einfachen Ausgangspunkt für eine Vielzahl von Anwendungsfällen, einschließlich Kundensupport, Onboarding, Lead-Qualifizierung, Terminplanung, Produktschulung, interner Schulung und mehr. Jede Vorlage kann vollständig mit Ihren eigenen Anweisungen, Ton, Workflows und branchenspezifischem Wissen personalisiert werden, sodass Sie leistungsstarke AI Agents in wenigen Minuten bereitstellen können. Jotform AI Agents bieten 24/7 automatisierte Unterstützung und stellen sicher, dass Ihre Kunden auch außerhalb der Geschäftszeiten sofortigen Support erhalten. Während Sie schlafen, arbeiten Ihre AI Agents weiter – sie bearbeiten Anfragen, lösen Probleme, sammeln Informationen und liefern rund um die Uhr genaue Antworten. Diese kontinuierliche Verfügbarkeit reduziert Wartezeiten, erhöht das Engagement und hilft Teams, mit der wachsenden Nachfrage Schritt zu halten. Mit Multichannel-Support können Jotform AI Agents überall dort arbeiten, wo Ihre Nutzer sind. Setzen Sie Ihre Agents über Web, Chat-Widgets, E-Mail, Telefon, WhatsApp, Messenger, Gmail, WordPress und andere Kommunikationskanäle ein, um ein einheitliches, konsistentes Support-Erlebnis zu bieten. Diese Omnichannel-Flexibilität stellt sicher, dass Ihre Nutzer immer in Echtzeit Unterstützung erhalten – unabhängig vom Gerät oder der Plattform. Für Teams, die sprachbasierte Interaktionen benötigen, bietet Jotform leistungsstarke Telefon- und SMS-Funktionen. AI Agents können eingehende Anrufe entgegennehmen, natürliche Sprachgespräche führen, Fragen beantworten und gesprochene Nachrichten transkribieren – alles mit einem freundlichen, menschenähnlichen Ton. Dies macht Jotform AI Agents ideal für Kundenservice-Hotlines, Terminerinnerungen, telefonbasierten Support und automatisierte Telefonmenüs. AI Agents können auch anpassbare Aktionen basierend auf Ihren Workflows ausführen. Definieren Sie spezifische Verhaltensweisen, Auslöser, Nachverfolgungsschritte oder automatisierte Aufgaben, die Ihr Agent ausführen soll. Egal, ob Sie möchten, dass er Leads qualifiziert, E-Mails sendet, CRM-Datensätze aktualisiert, Anfragen weiterleitet, Berichte erstellt oder Daten über Formulare sammelt, Ihr AI Agent folgt genau Ihren Vorgaben. Durch die Kombination von Echtzeit-Automatisierung, codefreier Anpassung, Multichannel-Support und intelligenter Kommunikation helfen Jotform AI Agents Organisationen, ihr Kundenerlebnis mühelos zu skalieren. Egal, ob Sie ein kleines Unternehmen oder ein globales Unternehmen sind, AI Agents bieten die Geschwindigkeit, Genauigkeit und Verfügbarkeit, die erforderlich sind, um Nutzer in jedem Moment zu unterstützen.

**Average Rating:** 4.5/5.0

**Total Reviews:** 650

#### Who Is the Company Behind Jotform AI Agents?

- **Verkäufer:** [Jotform](https://www.g2.com/de/sellers/jotform)
- **Unternehmenswebsite:** www.jotform.com
- **Gründungsjahr:** 2006
- **Hauptsitz:** San Francisco, California
- **Twitter:** @Jotform  
39,289 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website)  
901 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, CEO
- **Top Industries:** Computersoftware, Informationstechnologie und Dienstleistungen
- **Company Size:** 73% Small, 11% Medium

#### What Do G2 Reviewers Say About Jotform AI Agents?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** der Jotform AI Agents, die die Erstellung von Umfragen und die Automatisierung von Arbeitsabläufen erheblich vereinfacht.
- Benutzer schätzen die **einfache Einrichtung** der Jotform AI Agents, die eine nahtlose Integration in den täglichen Geschäftsbetrieb ermöglicht.
- Benutzer schätzen die **zeitsparenden Fähigkeiten** der Jotform AI Agents, die ihre Produktivität bei der Erstellung von Umfragen erheblich steigern.
- Benutzer schätzen die **Effizienz** der Jotform AI Agents, die die Formularerstellung rationalisieren und die Gesamtproduktivität steigern.
- Benutzer schätzen die **einfache Einrichtung** der Jotform AI Agents, die eine schnelle Integration in den Alltag ermöglichen.

##### Cons

- Benutzer erleben **Halluzinationen und Missverständnisse** mit Jotform AI-Agenten, was zu Verwirrung und Frustration während der Interaktionen führt.
- Benutzer finden die **begrenzten KI-Fähigkeiten** herausfordernd, insbesondere bei der Anpassung von Arbeitsabläufen und dem Verständnis spezifischer Bedürfnisse.
- Benutzer finden die **begrenzten Funktionen** der Jotform AI Agents einschränkend, was die Flexibilität in Arbeitsabläufen und Sitzungsmanagement behindert.
- Benutzer finden die **unzureichenden KI-Funktionen** der Jotform KI-Agenten frustrierend, da sie oft halluzinieren und Anfragen falsch interpretieren.
- Benutzer äußern Frustration über das **mangelnde Verständnis** der Jotform AI-Agenten, was die Benutzerfreundlichkeit und den Projekterfolg beeinträchtigt.

#### What Are Recent G2 Reviews of Jotform AI Agents?

**["Schneller, No-Code KI-Assistent, der kontextuelle Antworten liefert"](https://www.g2.com/de/survey_responses/jotform-ai-agents-review-13188480)**

**Rating:** 5.0/5.0 stars

_— VELYON I._

[Read full review](https://www.g2.com/de/survey_responses/jotform-ai-agents-review-13188480)

**["Einfache Einrichtung und nahtlose Integration, die meinen Arbeitsablauf verbessert hat"](https://www.g2.com/de/survey_responses/jotform-ai-agents-review-13159490)**

**Rating:** 5.0/5.0 stars

_— Jimoh A._

[Read full review](https://www.g2.com/de/survey_responses/jotform-ai-agents-review-13159490)

### [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews)

AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency. It handles screening, lead qualification, and intake while human receptionists stand by for escalations or complex requests. This hybrid model delivers AI efficiency with seamless human backup. AI Receptionist comes with custom call-handling playbooks that are tailored to adapt and align with your workflows. These playbooks ensure each interaction reflects your brand’s voice, values, and quality standards. Our integration ecosystem includes over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot — so call data flows directly into your CRM, scheduling software, and other tools. This unified setup centralizes operations and reporting across your business locations. The AI Receptionist dashboard provides real-time insights into call activity, with detailed summaries, recordings, and transcripts to help businesses monitor performance and make data-driven decisions. With pricing starting at $0/month, AI Receptionist offers growing businesses a powerful, cost-effective way to handle every call scenario with unmatched agility.

**Average Rating:** 4.7/5.0

**Total Reviews:** 21

#### Who Is the Company Behind Smith.ai AI Receptionist?

- **Seller:** [Smith.ai](https://www.g2.com/sellers/smith-ai)
- **Company Website:** smith.ai
- **Year Founded:** 2015
- **HQ Location:** Los Altos, California
- **Twitter:** @smithdotai  
1,011 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f366087bc5da3eb58c05d05587bb74a2267ad4ec1371a663dd97e51a0eefb2af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18531286%2F&secure%5Burl_type%5D=linkedin_company_website)  
339 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Company Size:** 90% Small, 10% Medium

#### What Are Recent G2 Reviews of Smith.ai AI Receptionist?

**["Efficient Call Screening and Seamless AI-to-Human Transitions"](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-12149993)**

**Rating:** 4.5/5.0 stars

_— Cenmar F._

[Read full review](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-12149993)

**["We Love Smith.ai"](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-11734422)**

**Rating:** 5.0/5.0 stars

_— Tawnee S._

[Read full review](https://www.g2.com/survey_responses/smith-ai-ai-receptionist-review-11734422)

### [CallRail](https://www.g2.com/products/callrail/reviews)

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,740

#### Who Is the Company Behind CallRail?

- **Seller:** [CallRail](https://www.g2.com/sellers/callrail)
- **Company Website:** www.callrail.com
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @CallRail  
6,067 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Real Estate
- **Company Size:** 73% Small, 22% Medium

#### What Do G2 Reviewers Say About CallRail?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency.
- Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility.
- Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns.
- Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies.
- Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights.

##### Cons

- Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs.
- Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections.
- Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features.
- Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges.
- Users often face **number issues** , including spam calls and concerns about billing based on call minutes.

#### What Are Recent G2 Reviews of CallRail?

**["Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance"](https://www.g2.com/survey_responses/callrail-review-12646622)**

**Rating:** 4.5/5.0 stars

_— Manind G._

[Read full review](https://www.g2.com/survey_responses/callrail-review-12646622)

**["Effortless Call Tracking with AI Insights, Needs Setup Simplification"](https://www.g2.com/survey_responses/callrail-review-11188871)**

**Rating:** 4.5/5.0 stars

_— Kevin D._

[Read full review](https://www.g2.com/survey_responses/callrail-review-11188871)

#### What Are G2 Users Discussing About CallRail?

- [I'm new to CallRail and can't figure out how to integrate it with my marketing analytics. Any guidance?](https://www.g2.com/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance)
- [What is CallRail used for?](https://www.g2.com/discussions/callrail-what-is-callrail-used-for)
- [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-temporarily-disable-chrome-remote-desktop)
- [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) - 1 comment
- [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) - 2 comments

### [fonio](https://www.g2.com/products/fonio/reviews)

Fonio.ai provides AI-powered phone assistants for businesses of all sizes. Our AI helps companies handle incoming calls, qualify requests, book appointments, answer common questions, and route conversations efficiently. With natural-sounding voices and integrations with tools like CRM systems, calendars, and databases, fonio helps teams save time, reduce missed calls, and improve responsiveness. Fonio operates across multiple countries and is built with privacy and European data protection standards in mind.

**Average Rating:** 4.7/5.0

**Total Reviews:** 42

#### Who Is the Company Behind fonio?

- **Seller:** [fonio.ai](https://www.g2.com/sellers/fonio-ai)
- **Year Founded:** 2024
- **HQ Location:** Wien, AT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf63d502257dce9c02cede6129affe90e5509eb96993cd1359cf07cd6f75b5f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffonio-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Company Size:** 83% Small, 17% Medium

#### What Are Recent G2 Reviews of fonio?

**["Quickly set up, reliable notification – solid solution for sole proprietors"](https://www.g2.com/survey_responses/fonio-review-13092070)**

**Rating:** 5.0/5.0 stars

_— Heiko G._

[Read full review](https://www.g2.com/survey_responses/fonio-review-13092070)

**["A Smart Assistant for Specialist Food & Beverage Consulting"](https://www.g2.com/survey_responses/fonio-review-13029849)**

**Rating:** 5.0/5.0 stars

_— Clatu ._

[Read full review](https://www.g2.com/survey_responses/fonio-review-13029849)

### [Deepgram](https://www.g2.com/products/deepgram/reviews)

Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models, accessed via APIs or self-managed software. Start building with $200 in free credits! Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio with superior accuracy 🗣️ Convert text into natural-sounding AI voices for enterprise use cases with text-to-speech ⚡️ Easily build voice agents with our unified Voice Agent API 🌎 Accurately transcribe audio in over 36+ languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference

**Average Rating:** 4.6/5.0

**Total Reviews:** 466

#### Who Is the Company Behind Deepgram?

- **Seller:** [Deepgram](https://www.g2.com/sellers/deepgram)
- **Company Website:** deepgram.com
- **Year Founded:** 2015
- **HQ Location:** San Francisco, California
- **Twitter:** @DeepgramAI  
10,837 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a4f09519882843ef34c69f2628a3c6c1cc8fa6dbc3212cdb2bd60ad3ad50f36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepgram%2F&secure%5Burl_type%5D=linkedin_company_website)  
325 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 80% Small, 19% Medium

#### What Do G2 Reviewers Say About Deepgram?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **high accuracy** of Deepgram, appreciating its fast and reliable speech-to-text capabilities.
- Users praise the **fast and reliable transcriptions** of Deepgram, significantly saving time in their workflows.
- Users appreciate the **ease of use** of Deepgram, thanks to its simple API and extensive language support.
- Users praise the **excellent transcription accuracy** of Deepgram, consistently benefiting from its efficient audio processing capabilities.
- Users commend Deepgram for its **fast and accurate real-time transcription** , enhancing various applications like call analysis and subtitling.

##### Cons

- Users note a **lack of language support** in Deepgram, limiting usability and versatility for global audiences.
- Users find Deepgram's **pricing issues** concerning, especially for large projects and startups with limited budgets.
- Users find the **pricing a bit high** for large projects, making it challenging for startups and students.
- Users experience **inaccuracy issues** with Deepgram, including missed words and limited language support affecting transcription quality.
- Users note the **limited language support** in Deepgram, though improvements are being made to expand options.

#### What Are Recent G2 Reviews of Deepgram?

**["Reliable, Natural-Sounding TTS with Fast Generation and an Easy API"](https://www.g2.com/survey_responses/deepgram-review-13184161)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/deepgram-review-13184161)

**["The fastest Speech to Text service I've ever used!"](https://www.g2.com/survey_responses/deepgram-review-6632115)**

**Rating:** 5.0/5.0 stars

_— D Santhosh K._

[Read full review](https://www.g2.com/survey_responses/deepgram-review-6632115)

#### What Are G2 Users Discussing About Deepgram?

- [What is Deepgram used for?](https://www.g2.com/discussions/what-is-deepgram-used-for) - 1 comment

### [Kore.AI](https://www.g2.com/products/kore-ai/reviews)

Kore.ai, a global leader in enterprise AI, helps organizations transform customer experience and workplace productivity through governed, secure AI built to scale. The AI-native Kore.ai Agent Platform and prebuilt agentic solutions let enterprises design, deploy, and govern multi-agent systems across customer service, workplace productivity, and industry use cases. Its Agent Blueprint Language (ABL) helps teams build and orchestrate agents, while Arch AI and Kore.ai's dual-brain architecture keep agents accurate and auditable at scale. Built on an open, model-agnostic foundation, the platform lets enterprises choose their AI models, cloud, and enterprise systems — no lock-in required. Trusted by more than 500 Global 2000 organizations, Kore.ai holds a deep AI patent portfolio and is recognized as a leader by Gartner, Forrester and others. Headquartered in Silicon Valley, Kore.ai serves customers worldwide through a global network of offices and partners. Learn more at www.kore.ai.

**Average Rating:** 4.6/5.0

**Total Reviews:** 399

#### Who Is the Company Behind Kore.AI?

- **Seller:** [Kore.ai](https://www.g2.com/sellers/kore-ai-87d44a58-d726-4ac9-9dc4-290730d220bc)
- **Company Website:** kore.ai
- **Year Founded:** 2013
- **HQ Location:** Orlando, FL
- **Twitter:** @koredotai  
5,659 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49ee154fdf979f32c6710d47feaa216b6ddabff52d4fdfd36940b452c07f5750&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3602865%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,275 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Associate
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Large, 30% Small

#### What Do G2 Reviewers Say About Kore.AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Kore.ai undeniable, with effortless configurations and seamless third-party integrations.
- Users admire the **user-friendly UI and effortless configuration** , making bot development straightforward and enjoyable.
- Users appreciate the **simplicity and user-friendliness** of Kore.AI for creating chatbots effectively and efficiently.
- Users appreciate the **effortless integrations** of Kore.AI, enhancing their experience with seamless third-party API connectivity.
- Users appreciate the **seamless integrations** in Kore.AI, making it easy to connect with various systems effortlessly.

##### Cons

- Users find the **learning curve steep** , particularly for those seeking simplicity and ease of use in Kore.AI.
- Users experience **usage limitations** in Kore.AI, struggling with data interaction and batch testing constraints.
- Users experience **slow performance** with Kore.AI, including lags, loading issues, and server problems that hinder usability.
- Users experience **slow loading times** with Kore.ai applications, causing frustration during updates and usability challenges.
- Users experience frequent **software bugs** that lead to glitches and performance issues on the Kore.AI platform.

#### What Are Recent G2 Reviews of Kore.AI?

**["Intuitive, User-Friendly Platform for Building Scalable Virtual Assistants"](https://www.g2.com/survey_responses/kore-ai-review-13171381)**

**Rating:** 4.5/5.0 stars

_— Emmanuel L._

[Read full review](https://www.g2.com/survey_responses/kore-ai-review-13171381)

**["Comprehensive Conversational AI Platform with Great Flexibility"](https://www.g2.com/survey_responses/kore-ai-review-11531124)**

**Rating:** 4.5/5.0 stars

_— Uppala A._

[Read full review](https://www.g2.com/survey_responses/kore-ai-review-11531124)

### [Voiceflow](https://www.g2.com/products/voiceflow/reviews)

Voiceflow is a AI agent platform that empowers product teams at mid-market and enterprise companies to design, deploy, and scale AI agents across chat and voice channels. Trusted by teams at StubHub, Superloop, JP Morgan Chase, and Trilogy, Voiceflow combines an intuitive drag-and-drop agent builder with a knowledge base, content management system, and native integrations, so teams can move from prototype to production faster. Ship advanced, production-ready AI agents with a developer-first toolkit and powerful API library that supports custom integrations and tailored interfaces. Voiceflow’s built-in analytics surfaces transcripts and let’s you set your own evaluation criteria at scale. Replay conversations, debug step-by-step, filter with precision, and visualize user actions like button clicks — all in a single platform. Voiceflow is ideal for product teams building chatbots, voice assistants, virtual agents, or omnichannel customer experiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 111

#### Who Is the Company Behind Voiceflow?

- **Seller:** [Voiceflow](https://www.g2.com/sellers/voiceflow)
- **Company Website:** www.voiceflow.com
- **Year Founded:** 2019
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6db6ec5d977c0cf9fcc6ee9854faa09be2b46d90abcf838a12cca293a9d20d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoiceflowhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 15% Medium

#### What Do G2 Reviewers Say About Voiceflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Voiceflow, facilitating intuitive design and seamless integration without coding.
- Users love the **user-friendly no-code building** of Voiceflow, making it easy to create and customize AI agents.
- Users praise the **easy integrations** of Voiceflow, allowing seamless connections with apps and enhancing overall functionality.
- Users praise **Voiceflow's intuitive interface and powerful integration capabilities** , making AI bot creation seamless and efficient.
- Users love the **easy integration features** of Voiceflow, making connections and customizations simple and intuitive.

##### Cons

- Users find the **limited features** of Voiceflow restrictive, noting difficulties with integration and setup guidance.
- Users find **integration issues** with Voiceflow, requiring more accessible guidance and improved connection processes for a smoother experience.
- Users find the **missing features** in Voiceflow's dashboard limiting, affecting both functionality and user experience.
- Users face **usage limitations** due to restricted integrations, hosting options, and reliance on built-in AI credits.
- Users suggest that **improvements in onboarding and debugging** would enhance their experience with Voiceflow significantly.

#### What Are Recent G2 Reviews of Voiceflow?

**["Effortless Agent Building with Fair Pricing"](https://www.g2.com/survey_responses/voiceflow-review-12966733)**

**Rating:** 5.0/5.0 stars

_— Jack M._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-12966733)

**["Intuitive Visual Designer That Speeds Up Conversational AI Development"](https://www.g2.com/survey_responses/voiceflow-review-13122005)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/voiceflow-review-13122005)

#### What Are G2 Users Discussing About Voiceflow?

- [What is Voiceflow used for?](https://www.g2.com/discussions/what-is-voiceflow-used-for) - 1 comment, 1 upvote

### [Retell AI](https://www.g2.com/products/retell-ai/reviews)

Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2,612

#### Who Is the Company Behind Retell AI?

- **Seller:** [Retell AI](https://www.g2.com/sellers/retell-ai)
- **Company Website:** www.retellai.com
- **Year Founded:** 2023
- **HQ Location:** Palo Alto, US
- **Twitter:** @retellai  
3,181 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website)  
121 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 3% Small, 0% Medium

#### What Do G2 Reviewers Say About Retell AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Retell AI enhances their workflow with simple prompts and integration.
- Users appreciate the **ease of use and smooth functionality** of Retell AI, making it accessible for everyone.
- Users appreciate the **straightforward interface** of Retell AI, finding it quick and easy to learn and use.
- Users highlight the **ease of integrations** , appreciating how intuitively they can connect with third-party services.
- Users appreciate the **simple and clean UI** of Retell AI, making it easy for anyone to create voice agents.

##### Cons

- Users feel the need for **missing features** like diverse voices, native CRM integrations, and more SIP trunking options.
- Users feel Retell AI is **expensive** compared to alternatives, particularly feeling the cost for testing is excessive.
- Users find the **steep learning curve** challenging, though support is available to ease the process.
- Users find the **limited features** of Retell AI hinder functionality, necessitating reliance on additional tools for testing.
- Users experience **poor understanding** of conversation types, leading to misaligned interactions and increased manual tuning efforts.

#### What Are Recent G2 Reviews of Retell AI?

**["Property Management Made Easy!"](https://www.g2.com/survey_responses/retell-ai-review-13024552)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/retell-ai-review-13024552)

**["Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations"](https://www.g2.com/survey_responses/retell-ai-review-12722058)**

**Rating:** 5.0/5.0 stars

_— Rishav K._

[Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058)

### [NextPhone - AI Answering Service](https://www.g2.com/products/nextphone-ai-answering-service/reviews)

NextPhone is an AI-powered answering service built for small and mid-sized businesses that depend on inbound phone calls for revenue. Developed by Pure Labs Inc., NextPhone uses advanced voice AI technology to answer business calls 24/7, qualify leads in real time, collect intake information, and book appointments directly into the business owner's calendar — all without any human intervention. NextPhone is designed to solve a critical problem for service-based businesses: missed calls. Studies show that small businesses miss 40-60% of their inbound calls, especially during busy hours, after-hours, and weekends. Each missed call is a potential lost customer. Traditional answering services address this but typically charge $500-2,000 per month with per-minute billing, while hiring a full-time receptionist costs $3,000-5,000 per month. NextPhone offers a flat-rate alternative at $199 per month with unlimited calls and no per-minute fees. The platform works by forwarding an existing business phone number to NextPhone, or businesses can provision a new local number from any area code. Once configured, the AI receptionist answers every call in one ring, greets callers professionally, and handles conversations using knowledge trained from the business's own website content. This means the AI understands the company's services, pricing, service areas, and booking policies without manual programming. Key features include real-time calendar integration for instant appointment booking, CRM synchronization with platforms like HubSpot, Salesforce, ServiceTitan, and Housecall Pro, call recording and transcription, voicemail-to-text conversion, automated SMS follow-up messages, intelligent spam filtering, and instant call transfers to team members for complex inquiries. NextPhone integrates with over 100 business tools through native integrations and Zapier connectivity. NextPhone supports more than 20 languages including English, Spanish, French, Mandarin, Arabic, and Portuguese, making it suitable for businesses serving diverse communities. The system can handle up to 20 simultaneous calls, eliminating busy signals during peak hours. The platform is purpose-built for service industries including HVAC, plumbing, electrical, legal services, dental practices, property management, landscaping, and general contracting. These businesses typically generate the majority of their revenue through phone-based customer acquisition and appointment scheduling. Setup takes approximately five minutes with no technical expertise required. Businesses can be fully operational within one to two business days. NextPhone offers a 7-day free trial with no credit card required, and all plans include month-to-month billing with no long-term contracts or setup fees.

**Average Rating:** 5.0/5.0

**Total Reviews:** 17

#### Who Is the Company Behind NextPhone - AI Answering Service?

- **Seller:** [Pure Labs Inc.](https://www.g2.com/sellers/pure-labs-inc)
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dea6880af0b0a13b9bf4217705177ba47f075e1f083f7759a6797be48b6d0ae9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetnextphone%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 94% Small, 6% Medium

#### What Are Recent G2 Reviews of NextPhone - AI Answering Service?

**["Clear, Professional AI Calls That Keep Us Organized and Stress-Free"](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13164092)**

**Rating:** 5.0/5.0 stars

_— Steph D._

[Read full review](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13164092)

**["NextPhone Keeps Us Available 24/7 with Smooth AI Call Handling"](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13167347)**

**Rating:** 5.0/5.0 stars

_— Tri P._

[Read full review](https://www.g2.com/survey_responses/nextphone-ai-answering-service-review-13167347)

### [JustCall](https://www.g2.com/fr/products/saas-labs-justcall/reviews)

JustCall est la seule plateforme de communication d'entreprise alimentée par l'IA qui regroupe appels, textos, e-mails et WhatsApp en un seul endroit. Elle aide les équipes en contact avec les clients à travailler plus efficacement, à répondre plus rapidement et à mieux se connecter avec les prospects et les clients. Plus de 6 000 entreprises dans le monde utilisent JustCall pour : - Gérer toutes les conversations clients depuis une seule plateforme - Automatiser les tâches et flux de travail routiniers - Obtenir des informations en temps réel grâce à l'IA pour améliorer les conversations - Assurer une couverture 24/7 avec des agents vocaux IA entrants (support sortant à venir bientôt) Caractéristiques clés : - Appels : Numéros de téléphone mondiaux, appels entrants/sortants, routage intelligent, composeurs automatiques/prédictifs/puissants - Messagerie : SMS & MMS, flux de travail, bots, boîte de réception partagée WhatsApp, IVR multi-niveaux, boîte de réception e-mail partagée - Outils IA : Assistance en temps réel pour les agents, coaching IA, analyse de sentiment, évaluation des appels, surveillance en direct, copilote SMS, agent vocal IA entrant - Intégrations & collaboration : Plus de 100 intégrations CRM, espace de travail collaboratif pour l'équipe

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,361

#### Who Is the Company Behind JustCall?

- **Vendeur:** [Saas Labs](https://www.g2.com/fr/sellers/saas-labs)
- **Site Web de l'entreprise:** www.saaslabs.co
- **Année de fondation:** 2016
- **Emplacement du siège social:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** PDG, Responsable de compte
- **Top Industries:** Logiciels informatiques, Services financiers
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About JustCall?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent l' **aisance d'utilisation** de JustCall impressionnante, soulignant sa configuration simple et son interface intuitive pour une communication fluide.
- Les utilisateurs apprécient **l'intégration transparente** des appels, SMS et CRM dans JustCall, améliorant l'efficacité et l'organisation.
- Les utilisateurs apprécient comment JustCall apporte **la simplicité à la communication d'entreprise** , rationalisant les tâches et améliorant l'efficacité sans effort.
- Les utilisateurs louent le **excellent support client** de JustCall, soulignant sa réactivité et sa résolution efficace des problèmes.
- Les utilisateurs adorent la **gestion efficace des appels** de JustCall, appréciant les intégrations transparentes et une interface conviviale.

##### Cons

- Les utilisateurs rencontrent souvent des **problèmes d'appel** avec JustCall, y compris des retards et des difficultés à transférer les appels et à les surveiller efficacement.
- Les utilisateurs trouvent la **fonctionnalité d'appel encombrante** , rencontrant des problèmes tels que de multiples clics et une qualité d'appel instable lors de leurs déplacements.
- Les utilisateurs rencontrent des **problèmes de connexion** avec JustCall, y compris des baisses de qualité d'appel et des perturbations dues à une connexion Internet instable.
- Les utilisateurs trouvent que les **fonctionnalités manquantes** comme l'absence de support SMS et la personnalisation limitée entravent leur expérience avec JustCall.
- Les utilisateurs rencontrent une **mauvaise qualité d'appel** avec JustCall, souvent confrontés à des coupures et des interruptions dues à des connexions Internet instables.

#### What Are Recent G2 Reviews of JustCall?

**["Plateforme d'appel facile à utiliser avec des performances fiables et des informations utiles fournies par l'IA"](https://www.g2.com/fr/survey_responses/justcall-review-12953018)**

**Rating:** 5.0/5.0 stars

_— Richard L._

[Read full review](https://www.g2.com/fr/survey_responses/justcall-review-12953018)

**["L'intégration avec HubSpot améliore la gestion des appels"](https://www.g2.com/fr/survey_responses/justcall-review-13141009)**

**Rating:** 4.0/5.0 stars

_— Paul W._

[Read full review](https://www.g2.com/fr/survey_responses/justcall-review-13141009)

### [800.com](https://www.g2.com/es/products/800-com/reviews)

Seguimiento de llamadas más inteligente, ahora con Agentes de IA que responden cuando no puedes. Nunca pierdas una llamada de nuevo. 800.com ayuda a las pequeñas empresas y agencias a crecer de manera más inteligente con 800 Agentes de IA: agentes inteligentes que responden, manejan y califican cada llamada entrante, 24/7. No más llamadas perdidas, no más clientes potenciales perdidos, no más buzón de voz fuera de horario. Los 800 Agentes de IA trabajan mano a mano con 800 Intelligence y Enhanced Caller ID para desbloquear aún más en el momento en que entra una llamada: resúmenes de llamadas, puntuación de llamadas, pasos siguientes recomendados y enriquecimiento de datos que te proporciona instantáneamente el nombre, correo electrónico y dirección del llamante. Combinado con un número de teléfono profesional, enrutamiento de llamadas intuitivo y seguimiento de llamadas integrado, puedes dejar de adivinar de dónde provienen tus clientes potenciales y comenzar a enfocarte en lo que funciona. Incluso si eres nuevo en el seguimiento de llamadas, 800.com lo hace fácil para asignar números de teléfono únicos a tus campañas (sitio web, anuncios, redes sociales, impresos), rastrear resultados en tiempo real y enrutar llamadas a la persona o equipo correcto, todo desde un panel de control simple. Las características de IA incluyen: – 800 Agentes de IA que responden, manejan y califican llamadas 24/7 – Resúmenes de llamadas, puntuación de llamadas y pasos siguientes recomendados a través de 800 Intelligence – Enriquecimiento de datos a través de Enhanced Caller ID — nombre, correo electrónico y dirección en el momento en que suena el teléfono – Transcripción de llamadas y análisis de sentimiento para una comprensión más profunda de las interacciones con los clientes Para agencias y usuarios avanzados, 800.com admite herramientas poderosas como: – Inserción Dinámica de Números (DNI) para rastrear fuentes exactas de llamadas entrantes – Integraciones con GA4, Google Ads, Meta y Microsoft Ads – Gestión de cuentas a nivel de cliente con paneles de control de marca blanca para una experiencia de marca consistente en cada cuenta Diseñado para PYMEs pero escalable para agencias, 800.com también incluye: – Desvío de llamadas, buzón de voz y IVR personalizable – Grabación y transcripción de llamadas con reproducción para capacitación o control de calidad – Análisis y reportes de llamadas en profundidad – Campañas de SMS para interacción directa con el cliente – Aplicación móvil para que tu línea de negocio vaya a donde vayas ¿Buscas desvío y enrutamiento de llamadas avanzados con saludos personalizados y un contestador automático? También lo tenemos. Ya sea que estés comenzando o escalando rápidamente, 800.com te ayuda a lucir más profesional, mantenerte receptivo y tomar mejores decisiones de marketing, con agentes de IA haciendo el trabajo pesado, sin la complejidad de los sistemas telefónicos tradicionales.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,012

#### Who Is the Company Behind 800.com?

- **Vendedor:** [800.com](https://www.g2.com/es/sellers/800-com)
- **Sitio web de la empresa:** www.800.com
- **Año de fundación:** 2008
- **Ubicación de la sede:** Sarasota, Florida
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c5dcb337cac60c6246cd6a0d1177b272a21bcbd0851a2eed62c0a84f396dc95&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F800-com&secure%5Burl_type%5D=linkedin_company_website)  
43 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Propietario, Director Ejecutivo
- **Top Industries:** Construcción, Venta al por Menor
- **Company Size:** 79% Small, 12% Medium

#### What Do G2 Reviewers Say About 800.com?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios destacan la **facilidad de uso** de 800.com, apreciando su rápida configuración y gestión de llamadas sin problemas.
- Los usuarios encuentran la **configuración fácil** de 800.com intuitiva y sin complicaciones, mejorando la eficiencia general de las telecomunicaciones.
- Los usuarios aprecian el **soporte al cliente dedicado** de 800.com, destacando su utilidad y fiabilidad durante el proceso de configuración.
- Los usuarios valoran la **gestión efectiva de números** de 800.com, lo que permite un fácil desvío de llamadas y ahorros en los costos de servicios telefónicos.
- Los usuarios aprecian la **fácil configuración y la funcionalidad confiable** de 800.com, lo que lleva a una alta satisfacción y eficiencia.

##### Cons

- Los usuarios sienten que **800.com es bastante caro** en comparación con los competidores, lo que afecta la asequibilidad de características adicionales.
- Los usuarios encuentran **la curva de aprendizaje desafiante** , ya que la plataforma puede ser difícil de navegar para los principiantes.
- Los usuarios encuentran que las **características limitadas** de 800.com restringen la personalización y la integración, afectando la usabilidad general de la aplicación.
- Los usuarios encuentran las **limitadas funciones de gestión de números** en la aplicación frustrantes en comparación con el sitio web, lo que afecta la usabilidad.
- Los usuarios informan de **problemas de conectividad de llamadas** con 800.com, afectando la accesibilidad a los mensajes de texto y al buzón de voz.

#### What Are Recent G2 Reviews of 800.com?

**["Recordatorios de pago útiles y atención al cliente verdaderamente atenta"](https://www.g2.com/es/survey_responses/800-com-review-13177957)**

**Rating:** 5.0/5.0 stars

_— Katrina T._

[Read full review](https://www.g2.com/es/survey_responses/800-com-review-13177957)

**["Perfecto para pequeñas empresas y equipos remotos"](https://www.g2.com/es/survey_responses/800-com-review-13060426)**

**Rating:** 5.0/5.0 stars

_— Luis H._

[Read full review](https://www.g2.com/es/survey_responses/800-com-review-13060426)

#### What Are G2 Users Discussing About 800.com?

- [¿Para qué se utiliza 800.com?](https://www.g2.com/es/discussions/what-is-800-com-used-for) - 1 comment

### [Thoughtly](https://www.g2.com/es/products/thoughtly/reviews)

Thoughtly es una plataforma de entrada al mercado (GTM) impulsada por IA que ayuda a las empresas a activar y convertir su canal de ventas cálido a través de la automatización centrada en la voz. La plataforma despliega agentes de voz de IA que suenan naturales y humanos, que interactúan con los prospectos en conversaciones reales: respondiendo y realizando llamadas, calificando clientes potenciales, programando reuniones y transfiriendo sin problemas a miembros del equipo en vivo cuando es necesario. Al integrarse con CRMs populares y herramientas de marketing como Salesforce, HubSpot y Calendly, Thoughtly acelera la velocidad de respuesta, mejora las tasas de conversión y reduce los costos de adquisición de clientes. A diferencia de los marcadores tradicionales o las campañas de goteo estáticas, los agentes de IA de Thoughtly proporcionan un alcance completamente conversacional. Combinan la escalabilidad de la automatización con la efectividad de los representantes en vivo, asegurando que cada cliente potencial sea seguido instantáneamente y que no se pierda ninguna oportunidad. Esto hace de Thoughtly una solución poderosa para industrias donde el compromiso oportuno es crítico, incluyendo educación, salud, seguros, servicios financieros, legal para el consumidor y automotriz. Las empresas en estos sectores utilizan Thoughtly para gestionar altos volúmenes de clientes potenciales, reactivar el canal de ventas y ofrecer cobertura 24/7 sin aumentar el personal. Thoughtly está diseñado para ofrecer confiabilidad y cumplimiento a nivel empresarial. La plataforma cuenta con certificaciones SOC 2 Tipo II y HIPAA, lo que la hace adecuada para organizaciones que manejan datos sensibles y requieren una seguridad robusta. Está construida para escalar desde 10,000 clientes potenciales por mes hasta cientos de miles, con integraciones sin problemas, alta disponibilidad y un rendimiento confiable a través de diversos flujos de trabajo. Las características clave incluyen interacciones de voz similares a las humanas que suenan naturales y atractivas, automatización de tareas repetitivas como la calificación de clientes potenciales y la programación, y transferencia inteligente a agentes en vivo. Al combinar estas capacidades, Thoughtly permite a las empresas optimizar las operaciones de ventas, reducir costos y mejorar las experiencias del cliente. En el competitivo mercado actual, Thoughtly ayuda a las empresas a convertir más clientes potenciales, cerrar más negocios y maximizar las oportunidades de ingresos, impulsado por agentes de voz de IA que suenan humanos, trabajan incansablemente y nunca pierden una llamada.

**Average Rating:** 4.6/5.0

**Total Reviews:** 41

#### Who Is the Company Behind Thoughtly?

- **Vendedor:** [Thoughtly](https://www.g2.com/es/sellers/thoughtly)
- **Sitio web de la empresa:** thoughtly.com
- **Año de fundación:** 2023
- **Ubicación de la sede:** New York City, US
- **Twitter:** @thoughtlyai  
972 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=980abc1e71b20af359c78e3b17bb832a5bb9a394bf08d69f61333362b2cb7742&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthoughtly-ai&secure%5Burl_type%5D=linkedin_company_website)  
17 empleados en LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing y publicidad
- **Company Size:** 114% Small, 2% Medium

#### What Do G2 Reviewers Say About Thoughtly?

_AI-generated summary from verified user reviews_

##### Pros

- A los usuarios les encanta la **facilidad de uso** de Thoughtly, encontrándolo limpio y sin esfuerzo para una comunicación fluida.
- Los usuarios destacan las **mejoras en eficiencia** de Thoughtly, agilizando los flujos de trabajo y ahorrando tiempo valioso para los equipos.
- Los usuarios elogian la **integración de IA** de Thoughtly por agilizar el alcance y mejorar el compromiso del cliente sin esfuerzo.
- Los usuarios valoran el **excelente soporte al cliente** de Thoughtly, mejorando la eficiencia y agilizando el proceso de alcance.
- Los usuarios elogian la **interfaz intuitiva y limpia** de Thoughtly, mejorando la navegación y la facilidad de uso para todos los niveles de habilidad.

##### Cons

- Los usuarios encuentran la **curva de aprendizaje desafiante** , requiriendo tiempo y apoyo significativos para usar Thoughtly de manera efectiva.
- Los usuarios encuentran la **complejidad de las configuraciones** en Thoughtly desafiante, especialmente para aquellos sin experiencia técnica.
- Los usuarios expresan una necesidad de **funciones faltantes** , particularmente en las opciones de exportación de informes y el soporte al cliente.
- Los usuarios encuentran **difícil aprender** con Thoughtly, requiriendo una extensa dependencia del soporte y los tutoriales para flujos de trabajo avanzados.
- Los usuarios encuentran que la **configuración difícil** de Thoughtly requiere una planificación extensa y puede ser confusa sin conocimientos técnicos.

#### What Are Recent G2 Reviews of Thoughtly?

**["Llamadas de IA versátiles con excelente soporte"](https://www.g2.com/es/survey_responses/thoughtly-review-12193326)**

**Rating:** 4.5/5.0 stars

_— Ananthu S._

[Read full review](https://www.g2.com/es/survey_responses/thoughtly-review-12193326)

**["¡De vanguardia y fácil de usar!"](https://www.g2.com/es/survey_responses/thoughtly-review-10658121)**

**Rating:** 5.0/5.0 stars

_— Shade O._

[Read full review](https://www.g2.com/es/survey_responses/thoughtly-review-10658121)

### [Pyto](https://www.g2.com/products/pyto/reviews)

Pyto is a Voice AI platform built for phone-first B2B sales teams selling to small and medium-sized businesses (SMBs). It transforms every inbound inquiry into a live phone conversation, ensuring high-intent leads are engaged immediately. Using AI-powered voice agents, Pyto qualifies leads based on predefined criteria, handles common questions and objections, and automatically schedules meetings directly on sales reps’ calendars. Designed for mid-size to enterprise GTM teams running high-volume SMB sales motions, Pyto helps generate inbound and outbound pipeline without increasing SDR headcount. The platform integrates seamlessly into existing sales workflows while maintaining full control over qualification, routing, and messaging. Built for Conversion, Not Just Call Handling Pyto runs on a custom, outbound-first voice infrastructure built specifically for conversion, not just call automation. Its proprietary stack is optimized for large-scale phone campaigns, ensuring strong deliverability, high call quality, intelligent routing, and structured qualification at scale. Teams use Pyto to power both instant inbound follow-up and structured outbound SDR campaigns targeting SMBs. Dedicated Conversion Engineering Every customer is supported by a dedicated Conversion Engineering team that continuously tests and optimizes scripts, targeting, objection handling, and routing logic to improve performance over time. Pyto doesn’t just automate conversations, it systematically increases conversion across the lead-to-meeting funnel. Revenue Impact Teams using Pyto have: - Generated significant additional pipeline from inbound intent - Increased lead-to-SQL conversion rates - Booked more qualified meetings without adding SDR headcount - Reduced speed-to-lead from hours to seconds By combining instant engagement with structured qualification, Pyto ensures cleaner handoffs to sales reps and reduces lost opportunities. Key Capabilities - Instant callbacks for demo requests, contact forms, missed calls, and other inbound sources - AI-powered qualification and seamless AI-to-human handoff - Automatic calendar scheduling - Analytics on buyer intent, objections, and outcomes to refine messaging and prioritization As lead volume grows or outbound campaigns scale, Pyto adapts without added operational complexity, providing a predictable, phone-driven pipeline engine for modern SMB sales teams.

**Average Rating:** 4.7/5.0

**Total Reviews:** 22

#### Who Is the Company Behind Pyto?

- **Seller:** [Pyto](https://www.g2.com/sellers/pyto)
- **Company Website:** pyto.com
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9b04052e50b0bc5d6c22aeb06c0c92cc60f2e0c652fde0d93ff92bbe9d4bf1f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwithpyto%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 50% Small, 36% Medium

#### What Do G2 Reviewers Say About Pyto?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Pyto for its **effective lead generation** , enhancing engagement and streamlining outreach to boost conversion rates.
- Users value the **quick engagement** of Pyto with leads, enhancing momentum and allowing focus on high-value conversations.
- Users appreciate the **automation capabilities** of Pyto, enabling efficient lead engagement and higher conversion rates.
- Users appreciate the **time efficiency** of Pyto, enabling faster deal closures and more focus on high-value interactions.
- Users appreciate the **ease of use** of Pyto, streamlining workflows and enhancing engagement with leads effectively.

##### Cons

- Users find the **complex setup** process requires time and effort, but it leads to smooth operation later.
- Users find the **difficult setup** process requires significant effort, but support makes it manageable for effective results.
- Users find there is a bit of a **learning curve** to fully customize Pyto for optimal results.
- Users find that Pyto can feel **robotic at times** and needs effort for proper fine-tuning.
- Users find Pyto to have a **difficult usage** due to its robotic feel and the need for fine-tuning.

#### What Are Recent G2 Reviews of Pyto?

**["Strong Impact on Inbound Speed and Pipeline Quality"](https://www.g2.com/survey_responses/pyto-review-12372680)**

**Rating:** 4.5/5.0 stars

_— Geoffroy d._

[Read full review](https://www.g2.com/survey_responses/pyto-review-12372680)

**["Pyto Supercharges Lead Qualification with Stellar Support"](https://www.g2.com/survey_responses/pyto-review-12100315)**

**Rating:** 5.0/5.0 stars

_— Regina S._

[Read full review](https://www.g2.com/survey_responses/pyto-review-12100315)

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[Browse AI Voice Assistants Themes](/categories/ai-voice-assistants/themes)

 ![Shalaka Joshi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalaka Joshi")
SJ

Researched and written by [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)

Updated 

Products classified in the overall AI Voice Assistants category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business AI Voice Assistants to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business AI Voice Assistants category.

In addition to qualifying for inclusion in the AI Voice Assistants category, to qualify for inclusion in the Small Business AI Voice Assistants category, a product must have at least 10 reviews left by a reviewer from a small business.

Top Tools at a Glance

| 

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Production-grade AI voice agent deployment

 | 

User Review

"Property Management Made Easy!"

 |
| 

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Human-grade voice cloning for conversational AI agents

 | 

User Review

"Incredible Text-to-Voiceover: Fast, Affordable, and Intuitive"

 |
| 

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Omnichannel voice bot orchestration with Architect flows

 | 

User Review

"Centralized Omnichannel Power with Insightful Real-Time Reporting"

 |
| 

 | 

AI voice containment for financial contact centers

 | 

User Review

"Seamless Channel Switching, Unmatched Support"

 |
| 

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After-hours AI voice capture with call attribution

 | 

User Review

"Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance"

 |
| 

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No-code voice agent deployment with multilingual support

 | 

User Review

"Fast, No-Code AI Assistant That Delivers Contextual Answers"

 |
| 

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24/7 call screening, intake, and scheduling

 | 

User Review

"We Love Smith.ai"

 |
| 

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No-code AI voice agents with GHL integration

 | 

User Review

"Clean, Intuitive UI That Streamlined Our Workflows Fast"

 |

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Show More

* * *

## How Do You Choose the Right AI Voice Assistants?

### What You Should Know About AI Voice Assistants

### **AI Voice Assistants software buying insights at a glance**

[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants?utm_source=chatgpt.com) help businesses answer, manage, and route voice conversations at scale by combining speech-to-text, language understanding, dialogue management, and natural-sounding voice output. These ai voice agent platforms allow teams to answer calls, handle routine requests, qualify leads, schedule appointments, troubleshoot common issues, and transfer callers to the right human when needed. ([Source 1](https://www.g2.com/categories/ai-voice-assistants)) In practice, AI voice assistants help companies move from rigid phone trees and basic bots to more natural, conversational customer experiences.

As customer expectations for speed and availability continue to rise, AI voice agents are becoming an essential part of the sales and support experience. Many teams now view them less as a nice add-on and more as an always-on front door for handling inbound demand. Businesses often adopt AI-powered voice assistants and AI voice agents to improve coverage, reduce missed calls, and scale operations without hiring ahead of demand.

Buyers usually evaluate AI voice assistants based on how well they handle real conversations, not just polished demos. The biggest pattern I see is that teams comparing AI voice assistant software want tools that can manage call volume reliably, respond with low latency, and hand off cleanly when a human needs to step in. Across the category, satisfaction trends are strong, with an **average star rating of 4.62/5 and an average likelihood to recommend of 9.23/10**. Price perception is also generally positive, with a median score of 5/7, suggesting buyers see value when usage is predictable and implementation is done well. If you are comparing AI voice assistant platforms, the best fit is usually the one that performs consistently in live call environments, not just the one with the most impressive demo.

Pricing typically follows a usage-based model, with most tools charging based on minutes, calls, conversations, agent seats, or a combination of these factors. Costs can increase quickly as call volume grows, additional phone numbers are added, or more advanced features like higher-quality voices and integrations are required. While overall pricing sentiment tends to be positive, buyers often pay close attention to how predictable and easy it is to forecast costs as usage scales over time.

#### **Top 5 FAQs from software buyers:**

- How do I measure ROI for an AI voice assistant in my call flow?
- What integrations do I need for CRM, ticketing, and call center routing?
- How do AI voice agents handle handoff to a human and keep context?
- What is the real setup time for building and testing call flows?
- How do I control voice quality, latency, and compliance requirements?

G2’s top-rated AI Voice Assistant software include [Thoughtly](https://www.g2.com/sellers/thoughtly) **,** [Retell AI](https://www.g2.com/products/retell-ai/reviews) **,** [Pyto](https://www.g2.com/products/pyto/reviews) **, and** [Slang AI](https://www.g2.com/products/slang-ai/reviews).

### What are the top-reviewed AI Voice Assistants on G2?

These are 5 of the top-reviews AI Voice Assistant software:

- [Retell AI](https://www.g2.com/products/retell-ai/reviews)
- Number of Reviews: 1,396
- Satisfaction: 99
- Market Presence: 65
- G2 Score: 82
- [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)
- Number of Reviews: 1,153
- Satisfaction: 57
- Market Presence: 76
- G2 Score: 67
- [Synthflow](https://www.g2.com/products/synthflow/reviews)
- Number of Reviews: 986
- Satisfaction: 88
- Market Presence: 56
- G2 Score: 72
- [Kore.AI](https://www.g2.com/products/kore-ai/reviews)
- Number of Reviews: 467
- Satisfaction: 25
- Market Presence: 70
- G2 Score: 48
- [Voiceflow](https://www.g2.com/products/voiceflow/reviews)
- Number of Reviews: 110
- Satisfaction: 38
- Market Presence: 50
- G2 Score: 44

**Satisfaction score** reflects how happy reviewers are with a product, based on review-driven factors G2 uses to model customer sentiment (not just star rating alone). ([Source 2](https://www.g2.com/reports))

**Market Presence score** reflects a product’s presence and reach in the market, using review data plus additional signals G2 incorporates for market-level context. ([Source 2](https://www.g2.com/reports))

**G2 Score** is the overall score used to compare products within the same category, calculated from **Satisfaction** and **Market Presence** components. ([Source 2](https://www.g2.com/reports))

### What I Often See in AI Voice Assistants

#### Feedback Pros: What Users Consistently Appreciate

**Low-latency calls with human-like voices that stay natural**

- _“__I really appreciate using Ringg AI for its optimal latency and minimal model hallucination, which makes it a great replacement for our manual tele-calling agents with its Voice AI capabilities. I love how integrating Ringg AI with our systems is super simple and straightforward. The team behind Ringg AI is extremely responsive and proactive, making the experience smooth and effective. Ringg AI has increased our overall operational efficacy, reduced overhead costs on manpower, and provided us with enriched insights on collection calls. I'd highly recommend it.” -_ [_Anusree Nandy_](https://www.g2.com/products/ringg-ai/reviews/ringg-ai-review-12399327)_, Ringg AI Review_

**Fast initial setup using drag-and-drop flows and integrations**

- _“I use Voiceflow to design and prototype conversational AI chatbots and voice applications. Its visual drag-and-drop interface makes building, testing, and iterating conversational flows quick and straightforward. The platform supports team collaboration and API integrations, which boosts development efficiency. I really like its intuitive visual builder that makes designing complex conversational flows simple and easy to comprehend. Fast prototyping and real-time testing help me identify and resolve issues early in the development process…” -_ [_Sainath N._](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-12137993) _Voiceflow Review_

**Voice cloning and multilingual options for consistent brand tone**

- _“The platform is incredibly intuitive to use with the largest and highest-quality voice library available. Voice cloning works surprisingly accurately, capturing nuances that other services miss. The AI Enhance feature adds natural liveliness to text that would otherwise sound robotic. Extensive customization options let me fine-tune voices for different projects and objectives, and the range of additional features keeps expanding with genuinely useful tools.” -_ [_Evgenii B_](https://www.g2.com/products/elevenlabsio/reviews/elevenlabs-review-12203802)_. ElevenLabs Review_

#### Cons: Where Many Platforms Fall Short

**Steep learning curve for advanced routing and escalation rules**

- _“While the platform is powerful, the initial learning curve for advanced prompt engineering can be a bit steep for non-technical team members. I would also like to see an even wider variety of localized accents for international markets beyond the standard options. Occasionally, the dashboard analytics could provide deeper granular insights into specific call drop-off points, though the current tools are still very functional. Lastly, while the Customer Support is helpful, having more extensive video documentation for niche edge-case scenarios would be a great addition to their already solid help center.” -_ [_Fabrizzo A._](https://www.g2.com/products/synthflow/reviews/synthflow-review-12117803) _Synthflow Review_

**Usage-based pricing gets hard to predict during volume spikes**

- _“__It takes some initial setup and testing to get the messaging right, especially for different regions and use cases. Very technical or strategic discussions still need to be handled directly by me.Usage-based costs are something to keep an eye on as outreach volume increases.” -_ [_Mo F._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12184634) _TalkerIQ Review_

**Edge cases fail on complex, multi-step questions without guardrails**

- _“__Setup takes real operational thinking: you need solid call flows, escalation rules, and client-specific knowledge boundaries. If you rush onboarding, the AI will sound less confident or ask redundant questions. Edge cases still require human takeover: complex billing disputes, emotionally charged callers, or policy exceptions still need a fast warm transfer path (TalkerIQ supports transfer, but you must design it well).” -_ [_Prashant S._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12190379) _TalkerIQ Review_

### My Expert Takeaway on AI Voice Assistants in 2026

Teams that get the most value from AI voice assistants treat them as a system that evolves over time, not a phone tool you set up once and forget. Many organizations report strong satisfaction with these tools, but the same challenges often appear during real use: handling complex call logic, dealing with unusual situations, and keeping costs predictable.

Because of this, successful teams usually build a tight feedback loop. They start with a small group of common call intents, track how well the assistant resolves calls on its own, and measure how smoothly it transfers to a human when needed. Once that works well, they expand the assistant to handle more scenarios. This is where strong AI voice agent platforms stand out. It is not only about whether the assistant can talk. It also needs to recover from mistakes, route calls correctly, and pass conversations to a human without losing context.

There are also clear patterns across industries. Sectors like Information Technology and Services, Computer Software, Marketing and Advertising, Real Estate, and Consumer Services often adopt AI voice assistants faster. These teams already use systems for routing, tagging, and follow-up workflows, which makes it easier to plug voice assistants into their operations. Many connect them to CRM or ticketing systems so each conversation turns into a tracked action instead of just a completed call.

Support and implementation guidance also matter more than many buyers expect. Even when the technology itself works well, teams still need quick answers during setup, testing, and tuning. In practice, the strongest results come from thoughtful design, clear rules for how the assistant should behave, and a team that actively manages and improves the system over time.

### AI Voice Assistants FAQs

#### How AI Voice Assistants process human language?

AI voice assistants process human language in four main steps. First, automatic speech recognition converts spoken audio into text. Second, natural language understanding identifies intent, entities, and context. Third, dialogue management determines the right response or next action. Finally, text-to-speech generates a natural voice reply. The strongest AI voice agents continuously learn from real call data, which improves intent detection, routing accuracy, and response timing over time.

#### How to price AI Voice Agents?

Most AI voice agent platforms use usage-based pricing. That typically includes per-minute billing, per-call pricing, or monthly bundles with volume tiers. Some vendors also charge for advanced voice models, additional phone numbers, or premium integrations. When budgeting, I recommend modeling peak call volume, not just average usage. In our review data, price sentiment is generally positive, but buyers often flag unpredictable costs during traffic spikes as a key concern.

#### Which AI voice assistant offers the best natural language processing?

Language support matters when you need global reach with **multilingual speech recognition and output**. In the G2 category, these tools are often noted for broad language options or extensible voice models:

- [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) – Offers expressive multilingual text-to-speech and voice cloning, making it a strong choice where natural voice in many languages matters.
- [PolyAI](https://www.g2.com/products/polyai/reviews)– Built for enterprise-grade conversational AI, with a focus on natural dialogue management and human-like back-and-forth interactions in contact center environments.
- [Voiceflow](https://www.g2.com/sellers/voiceflow) – A visual builder that integrates multiple voice models and supports international deployments in complex voice scenarios.

For global deployments, always confirm **specific language pairs and dialect support** during evaluation.

#### Which AI voice assistant supports the most languages?

Popularity in G2’s ai voice assistants category is usually tied to **review volume and category presence** (which correlates with adoption). According to the G2 category leaderboard:

- [Retell AI](https://www.g2.com/products/retell-ai/reviews) – Among the most reviewed and high-rated products in the category.
- [Deepgram](https://www.g2.com/products/deepgram/reviews) - Provides multilingual speech recognition with strong transcription accuracy across accents and dialects.
- [Lovo AI](https://www.g2.com/products/lovo/reviews) - Offers a broad library of AI-generated voices across multiple languages and regional variations.

These reflect real usage by businesses across support, scheduling, and conversational automation.

#### **What are the top 3 most popular voice assistants?**

- [Synthflow](https://www.g2.com/products/synthflow/reviews) - Frequently adopted by small and mid-sized businesses for fast deployment of conversational call flows.
- [Slang AI](https://www.g2.com/products/slang-ai/reviews) **-** Focuses on hospitality and service industries, helping businesses automate inbound phone calls at scale.
- [Kore.ai](https://www.g2.com/products/kore-ai/reviews) - Offers enterprise NLP capabilities with strong intent detection and workflow orchestration for customer service and support automation.

#### What is the best AI voice assistant?

- [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) **-** ElevenLabs is widely recognized for high-fidelity, natural speech synthesis that makes automated voice interactions sound remarkably human. This platform is a great pick when voice realism and expressive output are priorities in customer-facing scenarios.
- [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Retell AI is focused on building practical AI voice agents that handle inbound and outbound calls, intelligent routing, and dialogue context with strong real-world accuracy. Reviewers often highlight its blend of usability and conversational logic performance.
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - Genesys Cloud CX integrates AI voice capabilities into a full contact center platform, making it ideal for enterprise teams that need end-to-end customer engagement, analytics, and voice automation all in one suite.

### Sources

1. [G2 category](https://www.g2.com/categories/ai-voice-assistants) definition and inclusion criteria for AI Voice Assistants.
2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions).

**Researched by:** [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi?_gl=1*hx6gzr*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0OTMwNTgkbzE2MiRnMSR0MTc3MjQ5NDQ4NiRqNTkkbDAkaDA.)

**Last Updated on:** March 19, 2026