LivePerson Pricing

Name	Price	Features
Custom packaging and pricing based on messaging channels and scope of automation	Contact Us	To determine pricing, LivePerson will work with you to identify what interactions are best suited for automation and which messaging channels should be enabled. Start by scheduling a meeting with an AI expert using their bot on www.liveperson.com. Industry-leading NLU engine to detect consumer intents, identify conversations to automate, and inform critical business decisions. Intuitive point-and-click interface to easily build AI-powered chatbots. Wide variety of conversational channels like Apple Business Chat, SMS, WhatsApp, Google RBM, Facebook Messenger, Twitter, Email, LINE, and messaging on websites or mobile apps. Cloud-based workspace to manage agents, bots, and conversations from desktop, iOS, and Android devices. Advanced analytics to benchmark, monitor, and optimize marketing, sales, and customer care KPIs in real time. Serverless integration for CRMs, data and inventory management, scheduling, and more. Show More

LivePerson pricing & plans

Free Trial is available

Pricing information for LivePerson is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase LivePerson must be conducted with the seller.

Pricing information was last updated on October 07, 2020

LivePerson Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

Userlike Free	Free	Simple chat setup for your website. 1 Widget 1 Seat All the core features: Image and video support, Canned messages, Data privacy features, File sharing, Multi-language support, Surveys and ratings, Registration form
Drift Free	$0	Connect to your website visitors with real-time, 1:1 conversations. Live Chat Email Fallback Email Signatures Welcome Message Calendar Integration Block IP Basic Reporting Integrations: Slack & Google Analytics Show More
LiveChat Starter	$16per agent / month	When you just set up your small office / home office. 60-day chat history Basic chat customization Ticketing system Data security

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various LivePerson alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

LivePerson Pricing-Related Review

WB

Wayne B

Head of Digital Service Innovation & Transformation

Telecommunications

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: Invitation from G2

Apr 01, 2015

"Live Person is expensive but more than worth it...."

What do you like best?

The Liveperson platform is market leading, it's capability has enabled the business I work for to complete over 800k chats across Sales & Service each month with minimal effort Review collected by and hosted on G2.com.

What do you dislike?

The tool is expensive, but functionality means it's good value Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reduce call and email volumes - calls have been significantly and email has now been close see as a channel due to Chat Review collected by and hosted on G2.com.

Helpful?

AR

Administrator in Retail

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: Organic

Apr 13, 2020

"Implementation and onboarding"

What do you like best?

It is a good platform and if implemented correctly it could have been great for us. Review collected by and hosted on G2.com.

What do you dislike?

The implementation process was from the start. The Implementation manager would not attend meetings or would be late, we did not launch on time and the functionality when launched sub-par. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Unless you have used LiveEngage in the past, I would not recommend to new users. There are much simpler, cost-efficient options out there. Review collected by and hosted on G2.com.