# AgentVoice Reviews **Vendor:** AgentVoice **Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Average Rating:** 4.9/5.0 **Total Reviews:** 9 ## About AgentVoice AgentVoice is an AI voice call automation platform that enables businesses to deploy AI-powered voice agents for customer calls, schedule automation, lead qualification, CRM updates, and post-call actions. AgentVoice eliminates missed calls and manual follow-ups by allowing users to create and configure action-taking voice agents without writing code. Unlike traditional voice bots that handle conversations but require developer support to take real-world action, AgentVoice integrates deeply with business systems to drive outcomes during live calls. Users can configure agent behavior through an intuitive dashboard, define call flows, upload knowledge bases, and connect their CRM, calendar, or internal tools using native integrations or the platform's full API. AgentVoice supports both inbound and outbound calling and is built for fast deployment, ongoing iteration, and high call volumes. Key features include: No-code voice agent builder — Set objectives, train agents, and configure flows without engineering resources. Integrated actions engine — Automate scheduling, CRM updates, SMS follow-ups, and more during live calls. Knowledge-aware agents — Upload scripts, docs, and links to inform responses in real time. Call intelligence tools — Access transcripts, sentiment analysis, and post-call workflows from every conversation. Flexible integrations — Works with tools like HubSpot, Salesforce, Twilio, Zapier, Make, and custom APIs. AgentVoice is used by teams who want to scale voice communication without scaling headcount. Whether you're replacing a phone tree or automating a full customer journey, AgentVoice gives you control over every step of the voice experience. ## AgentVoice Pros & Cons **What users like:** - Users praise **Call Management** in AgentVoice for its accuracy, scalability, and exceptional call quality and support. (6 reviews) - Users value the **ease of use** of AgentVoice, enabling quick onboarding and seamless operations without technical hurdles. (3 reviews) - Users value the **efficiency** of AgentVoice, which streamlines processes and enhances communication seamlessly. (3 reviews) - Users value the **effective customer engagement** of AgentVoice, appreciating its accuracy and seamless integration with existing systems. (2 reviews) - Users find the **pricing of AgentVoice** to be superior, enhancing agent performance and customer interactions effectively. (2 reviews) - Users appreciate the **easy setup process** of AgentVoice, enabling quick launch and immediate usability. (2 reviews) - Users appreciate the **communication efficiency** of AgentVoice, seamlessly handling tasks during and after calls with ease. (1 reviews) - Users commend the **excellent conversation quality** and support from AgentVoice, surpassing other platforms they've experienced. (1 reviews) - Users praise AgentVoice for its **excellent customer support** , complementing the exceptional call and conversation quality. (1 reviews) - Deployment Efficiency (1 reviews) **What users dislike:** - Users feel that the **poor interface design** of AgentVoice detracts from the overall usability and experience. (1 reviews) ## AgentVoice Reviews ### 1. Unmatched Voice Quality and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel M. | Automation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2025 **What do you like best about AgentVoice?** It actually works. Voice quality is better than any other platform we looked at and customers stay on the phone and engage with our agents. Everything else was robotic and obviously AI. It pulls data from our system, updates records, and sends emails while on the call. **What do you dislike about AgentVoice?** I’d like more data visualization on the success metric dashboards. The data is good though and can be exported. **What problems is AgentVoice solving and how is that benefiting you?** AgentVoice handles our high volume and repetitive calls and has virtually eliminated first tier support queues. Our team now only handles the high touch responses and is less burned out, and CSAT scores have improved. ### 2. Feels like someone we hired. It's that good. **Rating:** 5.0/5.0 stars **Reviewed by:** Derek K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about AgentVoice?** AgentVoice works incredibly well. The calling, voice, and tone are all solid and after each call, we get a transcription emailed and HubSpot populated or updated. Our office staff loves not having to field spam calls and complex issues or real customers get transferred to our office manager during office hours. What really stands out is the onboarding. We didn’t have to figure everything out ourselves. The AgentVoice team walked us through the setup, built the agent based on the types of calls we usually get, and made sure we were connected cleanly to our CRM. The support team is excellent and easy to reach, which made the whole process less stressful. **What do you dislike about AgentVoice?** Not a dislike, but we're looking forward to being able to to eliminate our separate virtual phone routing completely and some other features they have on the roadmap. **What problems is AgentVoice solving and how is that benefiting you?** It’s solved the problem of missed calls when our office managers are busy or outside business hours. The agent picks up immediately and sends us what we need to follow up. We capture more leads and have increased revenue without additional hiring cost. ### 3. Unmatched Accuracy and Call Quality—A Game-Changer for Our Team **Rating:** 5.0/5.0 stars **Reviewed by:** Ciara S. | Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2026 **What do you like best about AgentVoice?** It's more accurate and scalable than the human answering service we were using. The agent takes contact info, handles intake, sends notifications, and updates our calendar incredibly well. Call and voice quality is the best we tested. **What do you dislike about AgentVoice?** It took a few iterations to get it working. If you're not technical, I recommend letting them build the agent and connect everything. **What problems is AgentVoice solving and how is that benefiting you?** We replaced an expensive answering service that only sent emails and didn't update our calendars. Customers get immediate responses and we get full notes and AI summaries with booked follow ups for quality leads. ### 4. Affordable and actually works **Rating:** 5.0/5.0 stars **Reviewed by:** Philip K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about AgentVoice?** I like that it's actually usable. We didn’t need to hire a developer team and there are workflows in place for routing calls, connecting our systems and everything gets logged in the platform. You can listen to calls and modify the agent. The pricing is better than anything else we looked at and the agents are way better. The voices and conversations sound very human. **What do you dislike about AgentVoice?** I'd like more visual examples of setups or guides for different use cases. The support team is really fast, and they have an agent in the platform that helps with the setups. **What problems is AgentVoice solving and how is that benefiting you?** We were spending too much time on basic inbound calls that didn't need a human. Agentvoice filters spam, knows the caller and their history, and connects with Hubspot.Customers like the instant responses and our team doesn't get overrun by basic questions and can stick to more complex conversations. ### 5. Reliable automation that scales with call volume **Rating:** 5.0/5.0 stars **Reviewed by:** Carina S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2025 **What do you like best about AgentVoice?** We finally have a system that actually does the work during and after the call. The agent schedules, updates records, and follows up with email without needing a big integration project. Call quality is strong and the low latency makes it feel natural to our customers. **What do you dislike about AgentVoice?** The workflow editor is powerful, but it takes a little practice to really take advantage of all the automation steps. The support team helped us set it up and gave us examples, which made it easier. **What problems is AgentVoice solving and how is that benefiting you?** Intake and updates were big bottlenecks. Now routine calls are resolved immediately, and the data is already in our CRM. We cut down manual entry and reduced wait times for clients. It saves us money and keeps staff focused on cases that actually need attention. ### 6. Flexible for Complex Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Markus E. | Software Engineer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about AgentVoice?** Very flexible for complex workflows. It handles routing/handoffs, scheduling sequences, external data lookups, and during and post call actions smoothly and reliably. In app testing and evaluation speeds up deployments. **What do you dislike about AgentVoice?** UI polish seems to lag behind feature releases. **What problems is AgentVoice solving and how is that benefiting you?** Automating voice workflows, routing, scheduling, and data retrieval are handled by AgentVoice instead of manually. ### 7. High quality team, high quality product **Rating:** 5.0/5.0 stars **Reviewed by:** Anna K. | Event Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about AgentVoice?** The setup was very fast and they handled everything. Their team designed the entire intake flow based on our needs and delivered it ready to go. Call quality is outstanding. The voice agent listens and responds at the right moments, which makes it easy for people to trust the interaction. **What do you dislike about AgentVoice?** We didn't run into any issues, but it took us some time to realize how much automation was possible since the team had already done the build for us **What problems is AgentVoice solving and how is that benefiting you?** Intake is no longer a huge cost sink. AgentVoice screens and routes new client inquiries and it also handles routine status requests and updates our client management portal. It's better on the phone and much faster at data retrieval than our overseas call center at a significant cost savings. ### 8. Easy Onboarding and Powerful Automation—Just Needed a Second Look **Rating:** 5.0/5.0 stars **Reviewed by:** Umberto P. | CEO, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2025 **What do you like best about AgentVoice?** The onboarding was painless. We were able to launch within a couple of weeks, and the platform gives operators real visibility with dashboards, reporting, and the ability to step in when needed. Our team didn’t have to learn code to make changes. **What do you dislike about AgentVoice?** We underestimated how much we could automate. It took a second round of conversations with their team before we realized we could move more workflows onto the agent. **What problems is AgentVoice solving and how is that benefiting you?** It handles password resets and general inquiries without tying up staff. We see fewer abandoned calls, and supervisors can monitor or take over in real time if needed. That flexibility means we’re confident rolling this out across more departments. ### 9. Great for coding and workflows **Rating:** 5.0/5.0 stars **Reviewed by:** Masudul H. | Chairman, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about AgentVoice?** The cadence and voices they've built are excellent. We've worked with a lot of other platforms, and none of the others came close to the call and conversation quality. And their support is excellent. **What do you dislike about AgentVoice?** Nothing. They helped us build the first agent and now we're building for clients. Just launched our 20th agent with them and I don't see us slowing down anytime soon. **What problems is AgentVoice solving and how is that benefiting you?** Claude helps me write and refactor code faster, and it saves time by catching errors or offering alternate solutions I might not have thought of. It’s also great for documentation. I can have it turn my rough notes into clear explanations or inline comments for the team. Overall it has improved both my productivity and the quality of my code. - [View AgentVoice pricing details and edition comparison](https://www.g2.com/products/agentvoice/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+09%3A42%3A33+-0500&secure%5Bsession_id%5D=d46c4355-ea82-4fd6-bca0-33fe1a05e1e8&secure%5Btoken%5D=7374cfbdb230d5662b7ef73a5ac2d68ca9934f4c97372cd69893bac858457c1a&format=llm_user) ## AgentVoice Integrations - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) ## AgentVoice Features **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Voice Recognition - AI Voice Assistants** - Voice Recognition **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Generative AI** - AI Text Generation - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Compatibility - AI Voice Assistants** - Cross platform compatibility ## Top AgentVoice Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,352 reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - 4.8/5.0 (2,106 reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,451 reviews)