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AgentVoice

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8 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2024
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AgentVoice Reviews

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Star Rating
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Markus E.
ME
Markus E.
Software Engineer at Edison Compute
12/08/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Flexible for Complex Workflows

Very flexible for complex workflows. It handles routing/handoffs, scheduling sequences, external data lookups, and during and post call actions smoothly and reliably. In app testing and evaluation speeds up deployments.
Rachel M.
RM
Rachel M.
Automation Consultant at Bright Vocal
11/22/2025
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Unmatched Voice Quality and Seamless Integration

It actually works. Voice quality is better than any other platform we looked at and customers stay on the phone and engage with our agents. Everything else was robotic and obviously AI. It pulls data from our system, updates records, and sends emails while on the call.
UP
Umberto P.
CEO
10/18/2025
Validated Reviewer
Review source: Organic

Easy Onboarding and Powerful Automation—Just Needed a Second Look

The onboarding was painless. We were able to launch within a couple of weeks, and the platform gives operators real visibility with dashboards, reporting, and the ability to step in when needed. Our team didn’t have to learn code to make changes.

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What is AgentVoice?

AgentVoice is a technology vendor specializing in voice communication solutions designed for contact centers and businesses. Their offerings include advanced speech analytics, call recording, and workforce optimization tools that enhance customer engagement and operational efficiency. With a focus on innovation and user-friendly interfaces, AgentVoice aims to improve the quality of interactions between agents and customers, ultimately driving better business outcomes. For more information, visit their website at https://www.agentvoice.com/.

Details

Year Founded
2024