# Best AI Voice Assistants for Medium-Sized Businesses ## How Many AI Voice Assistants Products Does G2 Track? **Total Products under this Category:** 576 ### Category Stats (Aug 2026) - **Average Rating:** 4.74/5 (↑0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Loman (+28.57%) - Among all products in this category, Loman recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank AI Voice Assistants Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 28,300+ Authentic Reviews - 576+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Voice Assistants ![G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-voice-assistants/grids.png?focus%5B%5D=1319598&focus%5B%5D=77169&focus%5B%5D=28903&focus%5B%5D=3326&focus%5B%5D=20816&focus%5B%5D=1386425&focus%5B%5D=5511) Highlighted products: ElevenLabs, Deepgram, Glia, CallRail, Kore.AI, Synthflow, and Talkdesk. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=elevenlabsio&focus%5B%5D=deepgram&focus%5B%5D=glia&focus%5B%5D=callrail&focus%5B%5D=kore-ai&focus%5B%5D=synthflow&focus%5B%5D=talkdesk&segment=mid-market) **Sponsored** ### Gemini Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research. They are designed to understand, operate across, and combine different types of information. This includes text, images, audio, video, and code. Gemini serves as a versatile, everyday AI assistant and powers a conversational chatbot. Key Product Features & Capabilities Multimodal Understanding: Gemini understands and combines text, images, audio, video, and code. It can analyze complex documents, code repositories, and long videos. Conversational AI: Gemini allows for natural conversations. It functions as an intelligent assistant that can brainstorm, plan, and discuss topics. Deep Research & Analysis: Gemini can analyze websites and user files to generate reports. It can also create audio overviews of the information. Agentic Capabilities: Users can create custom "Gems" (specialized AI experts). The models can act as agents to take actions in tools like Chrome. Integrated Productivity: Gemini is integrated into Gmail, Google Docs, Drive, and Meet. This helps summarize, write, edit, and organize information. Creative Tools: Features include image generation and video creation, enabling the generation of 8-second videos with sound. Long Context Window: High-end models feature up to a 1 million-token context window. This is capable of analyzing large amounts of data. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010753&secure%5Bchosen_at%5D=2026-08-05T19%3A42%3A39Z&secure%5Bdisplayable_resource_id%5D=1010753&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1010753&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1332376&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants%2Fmid-market&secure%5Btoken%5D=fa6a0fed3969bec86fa8efb948c063231537648f3b071248f88d0a8fa61d8dbd&secure%5Burl%5D=https%3A%2F%2Fdocs.cloud.google.com%2Fgemini-enterprise-agent-platform%2Fmodels%2Fgoogle-models%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-gemini%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url) ### [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creative and Agents—ElevenLabs combines state-of-the-art speech, sound, image, and video technologies to make digital expression instant, human, and scalable. The Creative Platform provides everything teams need to generate, transform, and produce media at studio quality. It includes Voice v3 (the most expressive text-to-speech model on the market), Scribe v2 for industry-leading speech-to-text, Voice Design and Voice Cloning for personalized character creation, Voice Isolator and Voice Changer for transformation, and Realtime Speech-to-Text for dynamic use cases. Users can also generate AI Sound Effects (SFX), AI Music, and create visuals through Image and Video generation. Production tools like Studio, Dubbing, Voice Library, and Productions enable full-scale localization and content workflows—all in one seamless environment. The Agents Platform extends ElevenLabs’ technology into real-time interaction. It allows developers and enterprises to deploy voice-native AI agents that can reason, converse, and complete tasks. Through built-in Workflows, agents can act on context, access information, and deliver personalized customer experiences across sales, support, and education—all powered by ElevenLabs’ expressive voice technology. Enterprises integrate via SOC 2-compliant APIs, SDKs, and on-prem deployments to build secure, scalable, and multilingual solutions. Ethical guardrails such as Speech Classifier, watermarking, and granular voice usage controls ensure trust and transparency across every product. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication—empowering the world to create, converse, and connect in any language, medium, or voice. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,158 #### Who Is the Company Behind ElevenLabs? - **Seller:** [Eleven Labs](https://www.g2.com/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20) - **Company Website:** elevenlabs.io - **Year Founded:** 2022 - **HQ Location:** New York, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9fc0487e027832faf829a9c6fd9526ef0b719df1cf0fa0e9fa27288cd19dca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felevenlabsio%2F&secure%5Burl_type%5D=linkedin_company_website) 957 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, CEO - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 72% Small, 7% Medium #### What Do G2 Reviewers Say About ElevenLabs? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of ElevenLabs, finding it straightforward and enjoyable for various tasks. - Users value the **impressive voice quality** of ElevenLabs, which enhances realism and reduces stress in content creation. - Users admire the **speed and reliability** of ElevenLabs, enhancing efficiency in voiceovers and content creation. - Users appreciate the **impressive voice quality and variety** of ElevenLabs, making it easy to create seamless voice agents. - Users appreciate the **easy setup** of ElevenLabs, allowing for a smooth and hassle-free integration into their workflows. ##### Cons - Users find the **pricing structure expensive** , especially with credits depleting quickly and no rollover for unused ones. - Users note that directing AI voice talent is **harder than advertised** , with usability issues affecting overall experience. - Users express concerns about **pricing issues** , citing limited credits and a 'use it or lose it' policy as frustrating. - Users note the **missing features** like custom datasets and flexible pricing, impacting usability and budget management. - Users face notable **pronunciation issues** , especially with roman numerals and acronyms, impacting the overall experience. #### What Are Recent G2 Reviews of ElevenLabs? **Rating:** 5.0/5.0 stars _— Ana C._ [Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13207108) **["Clean interface, advanced AI, and powerful voice editing with easy integration in Adobe Audition"](https://www.g2.com/survey_responses/elevenlabs-review-13208344)** **Rating:** 4.5/5.0 stars _— Zeki u._ [Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13208344) ### [Deepgram](https://www.g2.com/products/deepgram/reviews) Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models, accessed via APIs or self-managed software. Start building with $200 in free credits! Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio with superior accuracy 🗣️ Convert text into natural-sounding AI voices for enterprise use cases with text-to-speech ⚡️ Easily build voice agents with our unified Voice Agent API 🌎 Accurately transcribe audio in over 36+ languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference **Average Rating:** 4.6/5.0 **Total Reviews:** 470 #### Who Is the Company Behind Deepgram? - **Seller:** [Deepgram](https://www.g2.com/sellers/deepgram) - **Company Website:** deepgram.com - **Year Founded:** 2015 - **HQ Location:** San Francisco, California - **Twitter:** @DeepgramAI 10,837 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a4f09519882843ef34c69f2628a3c6c1cc8fa6dbc3212cdb2bd60ad3ad50f36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepgram%2F&secure%5Burl_type%5D=linkedin_company_website) 325 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 80% Small, 19% Medium #### What Do G2 Reviewers Say About Deepgram? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **high accuracy** of Deepgram, appreciating its fast and reliable speech-to-text capabilities. - Users praise the **fast and reliable transcriptions** of Deepgram, significantly saving time in their workflows. - Users appreciate the **ease of use** of Deepgram, thanks to its simple API and extensive language support. - Users praise the **excellent transcription accuracy** of Deepgram, consistently benefiting from its efficient audio processing capabilities. - Users commend Deepgram for its **fast and accurate real-time transcription** , enhancing various applications like call analysis and subtitling. ##### Cons - Users note a **lack of language support** in Deepgram, limiting usability and versatility for global audiences. - Users find Deepgram's **pricing issues** concerning, especially for large projects and startups with limited budgets. - Users find the **pricing a bit high** for large projects, making it challenging for startups and students. - Users experience **inaccuracy issues** with Deepgram, including missed words and limited language support affecting transcription quality. - Users note the **limited language support** in Deepgram, though improvements are being made to expand options. #### What Are Recent G2 Reviews of Deepgram? **["The fastest Speech to Text service I've ever used!"](https://www.g2.com/survey_responses/deepgram-review-6632115)** **Rating:** 5.0/5.0 stars _— D Santhosh K._ [Read full review](https://www.g2.com/survey_responses/deepgram-review-6632115) **["Great Value STT/TTS with Strong Nova 3 Features and Easy Integration"](https://www.g2.com/survey_responses/deepgram-review-13198079)** **Rating:** 4.5/5.0 stars _— Akshay M._ [Read full review](https://www.g2.com/survey_responses/deepgram-review-13198079) #### What Are G2 Users Discussing About Deepgram? - [What is Deepgram used for?](https://www.g2.com/discussions/what-is-deepgram-used-for) - 1 comment ### [Glia](https://www.g2.com/products/glia/reviews) Glia is the No. 1 platform for intelligent banking interactions, providing an AI workforce purpose-built for the banking industry — and the only one with a zero-hallucination and prompt injection guarantee for customer and member AI. Trusted by over 700 financial institutions, Glia’s ChannelLess® architecture eliminates the friction of traditional support by unifying voice, digital and AI into a single efficient foundation. With 1,000+ pre-built banking goals and seamless human-to-AI handoffs, we help institutions slash operational costs and abandonment rates while accelerating growth in loans and deposits. Our mission is to help build thriving communities, ensuring that every banking interaction — AI or human — builds lasting trust and measurable value. Learn more at glia.com. **Average Rating:** 4.8/5.0 **Total Reviews:** 86 #### Who Is the Company Behind Glia? - **Seller:** [Glia](https://www.g2.com/sellers/glia) - **Company Website:** www.glia.com - **Year Founded:** 2012 - **HQ Location:** New York, New York - **Twitter:** @GliaInc 1,471 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c40dd69f0034842e0426fc1e970021f5662ed97302bcd912d3d928168852805&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2687116%2F&secure%5Burl_type%5D=linkedin_company_website) 468 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Banking, Financial Services - **Company Size:** 67% Medium, 17% Small #### What Do G2 Reviewers Say About Glia? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **responsive customer support** from Glia, enhancing their experience and smooth operations. - Users value the **exceptional customer support** of Glia, making implementation and usage seamless and efficient. - Users praise the **ease of use** of Glia, enabling seamless implementation and effective customer support for enhanced experiences. - Users value Glia's **efficiency** in streamlining service processes, allowing for quicker resolutions and improved member satisfaction. - Users rave about Glia's **exceptional support and feature richness** , enhancing the overall member experience seamlessly. ##### Cons - Users express a desire for **missing features** like better insights and detailed reporting in Glia's virtual assistant. - Users face **integration issues** with Glia, struggling to incorporate it smoothly with existing systems and software. - Users express frustration over the **limited feature of media type selection** that complicates using Glia effectively. - Users experience **poor customer support** , often facing generic responses that don't adequately address their inquiries or issues. - Users feel that **reporting could be improved** with better scheduling and data integrity to enhance functionality. #### What Are Recent G2 Reviews of Glia? **["Seamless Channel Switching, Unmatched Support"](https://www.g2.com/survey_responses/glia-review-11801729)** **Rating:** 5.0/5.0 stars _— Silvio E._ [Read full review](https://www.g2.com/survey_responses/glia-review-11801729) **["Seamless Setup, Enhances Workflow Significantly"](https://www.g2.com/survey_responses/glia-review-11814799)** **Rating:** 5.0/5.0 stars _— Kimberly B._ [Read full review](https://www.g2.com/survey_responses/glia-review-11814799) #### What Are G2 Users Discussing About Glia? - [What is Glia used for?](https://www.g2.com/discussions/what-is-glia-used-for) - 1 comment ### [CallRail](https://www.g2.com/products/callrail/reviews) CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,742 #### Who Is the Company Behind CallRail? - **Seller:** [CallRail](https://www.g2.com/sellers/callrail) - **Company Website:** www.callrail.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @CallRail 6,067 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website) 353 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Real Estate - **Company Size:** 73% Small, 22% Medium #### What Do G2 Reviewers Say About CallRail? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency. - Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility. - Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns. - Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies. - Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights. ##### Cons - Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs. - Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections. - Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features. - Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges. - Users often face **number issues** , including spam calls and concerns about billing based on call minutes. #### What Are Recent G2 Reviews of CallRail? **["Effortless Call Tracking with AI Insights, Needs Setup Simplification"](https://www.g2.com/survey_responses/callrail-review-11188871)** **Rating:** 4.5/5.0 stars _— Kevin D._ [Read full review](https://www.g2.com/survey_responses/callrail-review-11188871) **["Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance"](https://www.g2.com/survey_responses/callrail-review-12646622)** **Rating:** 4.5/5.0 stars _— Manind G._ [Read full review](https://www.g2.com/survey_responses/callrail-review-12646622) #### What Are G2 Users Discussing About CallRail? - [I'm new to CallRail and can't figure out how to integrate it with my marketing analytics. Any guidance?](https://www.g2.com/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [What is CallRail used for?](https://www.g2.com/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) - 2 comments ### [Kore.AI](https://www.g2.com/products/kore-ai/reviews) Kore.ai, a global leader in enterprise AI, helps organizations transform customer experience and workplace productivity through governed, secure AI built to scale. The AI-native Kore.ai Agent Platform and prebuilt agentic solutions let enterprises design, deploy, and govern multi-agent systems across customer service, workplace productivity, and industry use cases. Its Agent Blueprint Language (ABL) helps teams build and orchestrate agents, while Arch AI and Kore.ai's dual-brain architecture keep agents accurate and auditable at scale. Built on an open, model-agnostic foundation, the platform lets enterprises choose their AI models, cloud, and enterprise systems — no lock-in required. Trusted by more than 500 Global 2000 organizations, Kore.ai holds a deep AI patent portfolio and is recognized as a leader by Gartner, Forrester and others. Headquartered in Silicon Valley, Kore.ai serves customers worldwide through a global network of offices and partners. Learn more at www.kore.ai. **Average Rating:** 4.6/5.0 **Total Reviews:** 401 #### Who Is the Company Behind Kore.AI? - **Seller:** [Kore.ai](https://www.g2.com/sellers/kore-ai-87d44a58-d726-4ac9-9dc4-290730d220bc) - **Company Website:** kore.ai - **Year Founded:** 2013 - **HQ Location:** Orlando, FL - **Twitter:** @koredotai 5,659 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49ee154fdf979f32c6710d47feaa216b6ddabff52d4fdfd36940b452c07f5750&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3602865%2F&secure%5Burl_type%5D=linkedin_company_website) 1,275 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Associate - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Large, 30% Small #### What Do G2 Reviewers Say About Kore.AI? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** in Kore.ai undeniable, with effortless configurations and seamless third-party integrations. - Users admire the **user-friendly UI and effortless configuration** , making bot development straightforward and enjoyable. - Users appreciate the **simplicity and user-friendliness** of Kore.AI for creating chatbots effectively and efficiently. - Users appreciate the **effortless integrations** of Kore.AI, enhancing their experience with seamless third-party API connectivity. - Users appreciate the **seamless integrations** in Kore.AI, making it easy to connect with various systems effortlessly. ##### Cons - Users find the **learning curve steep** , particularly for those seeking simplicity and ease of use in Kore.AI. - Users experience **usage limitations** in Kore.AI, struggling with data interaction and batch testing constraints. - Users experience **slow performance** with Kore.AI, including lags, loading issues, and server problems that hinder usability. - Users experience **slow loading times** with Kore.ai applications, causing frustration during updates and usability challenges. - Users experience frequent **software bugs** that lead to glitches and performance issues on the Kore.AI platform. #### What Are Recent G2 Reviews of Kore.AI? **["Comprehensive Conversational AI Platform with Great Flexibility"](https://www.g2.com/survey_responses/kore-ai-review-11531124)** **Rating:** 4.5/5.0 stars _— Uppala A._ [Read full review](https://www.g2.com/survey_responses/kore-ai-review-11531124) **["Intuitive, User-Friendly Platform for Building Scalable Virtual Assistants"](https://www.g2.com/survey_responses/kore-ai-review-13171381)** **Rating:** 4.5/5.0 stars _— Emmanuel L._ [Read full review](https://www.g2.com/survey_responses/kore-ai-review-13171381) ### [Synthflow](https://www.g2.com/products/synthflow/reviews) Synthflow provides enterprise-ready voice AI agents that automate inbound and outbound phone calls. Businesses use Synthflow to handle appointment scheduling, lead qualification, customer support, and call routing through natural, conversational voice technology. With a no-code builder, 200+ integrations, and deployment in under 3 weeks, Synthflow makes it easy for teams to scale automation without engineering effort. AI agents operate with sub-500ms latency in 30+ languages and meet global compliance standards (SOC 2, HIPAA, GDPR). Organizations across healthcare, real estate, insurance, and e-commerce use Synthflow to improve customer experience, reduce manual workload, and ensure calls are answered 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,010 #### Who Is the Company Behind Synthflow? - **Seller:** [AgentFlow AI GmbH](https://www.g2.com/sellers/agentflow-ai-gmbh) - **Company Website:** synthflow.ai - **Year Founded:** 2023 - **HQ Location:** Berlin, DE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb852c55cbf4a43f7e263230995f6304b6d2c7bdcdeaaa546d2842c9556deb9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthflowai%2F&secure%5Burl_type%5D=linkedin_company_website) 70 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About Synthflow? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Synthflow, finding it intuitive for quick deployment and integration. - Users find the **easy setup** of Synthflow intuitive, making it quick to start and powerfully effective. - Users love the **easy integrations** with platforms like Make.com and Zapier, enhancing overall functionality and user experience. - Users value the **easy integrations** with platforms like Make.com and Zapier, enhancing their overall experience. - Users love the **easy setup** of Synthflow, appreciating its intuitive design for quick deployment and integration. ##### Cons - Users find the **pricing steep** for Synthflow, with no suitable middle option between plans. - Users find the **cost limitations** of Synthflow restrictive, impacting their ability to fully evaluate the service. - Users find the **steep learning curve** of Synthflow challenging, particularly due to frequent UI changes and navigation difficulties. - Users are frustrated by the **missing features** in Synthflow, impacting usability and increasing the learning curve. - Users find the **limited customization options** challenging for beginners and complex workflows, hindering their experience. #### What Are Recent G2 Reviews of Synthflow? **["Clean, Intuitive UI That Streamlined Our Workflows Fast"](https://www.g2.com/survey_responses/synthflow-review-12621357)** **Rating:** 5.0/5.0 stars _— Usman J._ [Read full review](https://www.g2.com/survey_responses/synthflow-review-12621357) **["Effortless AI Voice Agents for Scalable Phone-Based Customer Interactions"](https://www.g2.com/survey_responses/synthflow-review-12204291)** **Rating:** 5.0/5.0 stars _— Jose Manuel G._ [Read full review](https://www.g2.com/survey_responses/synthflow-review-12204291) ### [Talkdesk](https://www.g2.com/products/talkdesk/reviews) Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that delivers intelligent, scalable, and outcome-focused service across the entire CX lifecycle. Learn more at: https://www.talkdesk.com/use-cases/ At the core of CXA is the Talkdesk Data Cloud, which turns transcripts, call recordings, case notes, and customer records from across CRMs and systems of record into real-time, actionable knowledge. This enables AI agents to operate with full context, collaborating seamlessly to resolve complex customer problems with speed, precision, and adaptability. Talkdesk CXA supports both cross-industry workflows and industry-specialized use cases in sectors like healthcare, financial services, retail, utilities, travel, and government. With prebuilt AI agents, a virtuous automation cycle (Discover, Build, Orchestrate, Measure), and rapid time-to-value, Talkdesk helps enterprises modernize customer experience without the need for a full rip-and-replace. Trusted by global brands and recognized for continuous innovation, Talkdesk empowers organizations to grow revenue, reduce costs, and transform service delivery through coordinated, AI-driven automation. Companies that love their customers use Talkdesk. Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,477 #### Who Is the Company Behind Talkdesk? - **Seller:** [Talkdesk](https://www.g2.com/sellers/talkdesk) - **Company Website:** www.talkdesk.com - **Year Founded:** 2011 - **HQ Location:** Palo Alto, CA - **Twitter:** @talkdesk 6,959 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e0e5af292863ff50ed178e452cdc1e6f02d6fe9d8fce3e273f8df1fa193ff21&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837787%2F&secure%5Burl_type%5D=linkedin_company_website) 1,396 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Supervisor, Customer Service Representative - **Top Industries:** Consumer Services, Computer Software - **Company Size:** 60% Medium, 20% Large #### What Do G2 Reviewers Say About Talkdesk? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Talkdesk, enabling efficient tracking of calls and enhancing overall productivity. - Users appreciate the **efficiency** of Talkdesk, enabling smooth communication across platforms and improved customer service operations. - Users appreciate the **comprehensive features** of Talkdesk, enabling efficient workflows and enhancing customer interactions. - Users appreciate the **easy CRM integration** of Talkdesk, enhancing efficiency and communication for customer support teams. - Users praise Talkdesk for its **exceptional customer support** and seamless integration that enhances team efficiency. ##### Cons - Users often face **call issues** with Talkdesk, including poor audio quality and dropped calls during conversations. - Users often face **technical issues** with Talkdesk, including dropped calls and system glitches requiring frequent restarts. - Users find the **missing features** in Talkdesk frustrating, hindering efficiency and workflow during calls and ticket management. - Users experience **notification issues** with Talkdesk, leading to unexpected offline status changes and frustrating technical problems. - Users often face **connection issues** with Talkdesk, causing frustrating delays and requiring frequent application restarts. #### What Are Recent G2 Reviews of Talkdesk? **["Omnichannel Support, Data Driven AI, Full of Capabilities"](https://www.g2.com/survey_responses/talkdesk-review-11334066)** **Rating:** 4.0/5.0 stars _— Tyra S._ [Read full review](https://www.g2.com/survey_responses/talkdesk-review-11334066) **["Reliable Platform That Boosts Agent Productivity"](https://www.g2.com/survey_responses/talkdesk-review-13189678)** **Rating:** 4.5/5.0 stars _— Jon G._ [Read full review](https://www.g2.com/survey_responses/talkdesk-review-13189678) #### What Are G2 Users Discussing About Talkdesk? - [How is Talkdesk transforming customer service operations with its innovative call center solutions?](https://www.g2.com/discussions/how-is-talkdesk-transforming-customer-service-operations-with-its-innovative-call-center-solutions) - 3 comments - [What is Talkdesk used for?](https://www.g2.com/discussions/what-is-talkdesk-used-for) - 2 comments Spotlight Categories [Security Awareness Training Software](https://www.g2.com/categories/security-awareness-training) [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) [Identity Verification Software](https://www.g2.com/categories/identity-verification) [Cloud Infrastructure Monitoring Tools and Software](https://www.g2.com/categories/cloud-infrastructure-monitoring) [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service) Similar Categories - [Active Learning Tools](/categories/active-learning-tools) - [Agentic AI](/categories/agentic-ai) - [AI Avatar Generators](/categories/ai-avatar-generators) - [AI Gateways](/categories/ai-gateways) - [AI Governance Tools](/categories/ai-governance-tools) - [AI Note-Taking Software](/categories/ai-note-taking-software) - [AI Orchestration](/categories/ai-orchestration) - [AI Proposal Generator Tools](/categories/ai-proposal-generator-tools) - [AI Search Visibility Optimization Tools](/categories/ai-search-visibility-optimization-tools) - [AI Security Posture Management (AI-SPM) Tools](/categories/ai-security-posture-management-ai-spm-tools) - [AI Security Solutions](/categories/ai-security-solutions) - [AI Storyboard Generators](/categories/ai-storyboard-generators) - [AI Voice Dictation](/categories/ai-voice-dictation) - [AI Writing Assistant](/categories/ai-writing-assistant) - [Answer Engine Optimization (AEO)](/categories/answer-engine-optimization-aeo) [Browse AI Voice Assistants Themes](/categories/ai-voice-assistants/themes)