MD
Mark D.
Business Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Promising Product, Bad Team/Comms/Pricing"
What do you like best about Thoughtly?
It's easy to set up and the agents do a reasonable job when tuned up (for incoming calls, not used for outgoing). Review collected by and hosted on G2.com.
What do you dislike about Thoughtly?
There's a complicated verification process required before you can properly use the platform. I really dislike all the hidden charges that have come to light. It's meant to be 500 credits a month per line, but I'm charged 1000 credits. They're now passing through additional charges (these weren't disclosed at the point of sale). There's going to be loads of these tools, skip this one and wait for one that has a more transparent team. Review collected by and hosted on G2.com.
